Love’s Creation Home Care
A family child care home in Charlotte, North Carolina 28262
6821 Rain Creek Way, Charlotte, North Carolina 28262. (704) 953-3412.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 28 violations in the last three years
- Jun 232026 the latest visit on record
- 8 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
5 DCDEE visits in the last three years, the latest on Jun 23, 2026.
28 violations cited in the last three years, 28 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
28 violations in 4 months of the last 36. Last cited Feb 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Feb 5, 2026: unannounced3 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility roster was not created and uploaded in the ABCMS portal.”
-
Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered.
“Two (2) health and safety trainings, medication administration and child maltreatment training, were not renewed every five (5) years.”
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Telephone numbers for the fire department, law enforcement office, emergency medical service, and poison control were not posted in a location visible in the home.
“Emergency numbers were not posted.”
Feb 27, 2025: unannounced11 violations
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Application was not on file for each enrolled child, including his/her own preschool child(ren) who are not school-age.
“Three (3) child applications were not signed by the parent.”
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Authorization to seek medical care in the parent’s absence was not available.
“Three (3) children did not have signed authorization to seek medical care on file.”
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Copy of each child’s health assessment, including the operator’s own preschool child(ren), was not on file within 30 days of enrollment.
“One (1) child did not have a medical report on file.”
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Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division.
“A playground inspection was not completed in January 2025.”
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Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered.
“Health and safety trainings were due in April 2024 and had not been renewed.”
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Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy.
“One (1) child did not have a signed policy on file for review.”
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Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home.
“Two (2) children did not have the enrollment date listed on the signed discipline policy and one (1) child did not have signed discipline policy on file.”
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Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes.
“Safe sleep checks were not documented in February 2025 for the infant in care.”
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The operator did not conduct a monthly fire drill.
“Fire drills were not documented for November and December 2024 and January 2025.”
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The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete.
“The last shelter-in-place drill was completed in September 2024. A drill should have been conducted in December 2024.”
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The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current.
“The EPR plan was not updated/reviewed annually.”
Nov 1, 2024: unannounced3 violations
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Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of 30 days.
“Safe sleep checks were not documented since 10/9/24 and were not maintained for a minimum of 30 days.”
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License was not posted in a place in the home where parents are able to view daily.
“The current Two Star permit issued May 7, 2018 was not posted. The Three Star permit dated March 26, 2008 was posted in the hallway.”
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Operator did not implement and follow the written safe sleep policy adopted to maintain a safe sleep environment.
“The posted safe sleep policy indicated the provider would check sleeping infants and document checks every 15 minutes. Safe sleep checks were not documented for two (2) infants since 10/9/24.”
Mar 19, 2024: unannounced11 violations
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A valid qualification letter was not on file and available for review at the facility.
“The provider had a current qualification in the ABCMS system, however a letter was not on onsite available for review.”
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All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch.
“The shed behind the swing set was observed opened. I observed paint stored inside. A container of Weed Clear was observed on the ground outside the fence and accessible to children.”
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All other rules must be followed even if there is not a specific violation number listed on this form.
“15A NCAC 18A(h) Instructions for caregivers on proper methods of diaper changing and handwashing shall be posted in each diaper changing area. A handwashing sign was not posted in the bathroom used by children.”
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Authorization to seek medical care in the parent’s absence was not available.
“Two (2) children, A.R. and Mi.T., did not have a completed EMC authorization on file.”
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Each child’s hands were not washed before and after eating.
“Children were not observed washing hands prior to sitting down at the table for snack.”
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For off-premise activities occurring on regular basis, the standing permission for 12 months had expired.
“One (1) child, Ma.T, did not have an off-premise permission completed and one (1) child, A.R., had a permission on file that was not dated.”
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License was not posted in a place in the home where parents are able to view daily.
“The posted permit was the Three Star Rated license issued in 2008. The current Two Star Rated license issued May 7, 2018 was behind the Three Star Rated license.”
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Rule violated (DCDEE’s description below)
“Copy of each child’s health assessment, including the operator’s own preschool child(ren), was not on file within 30 days of enrollment.Three (3) children, Ma.T, A.R., and Mi.T., did not have a health assessment on file for review. Each was enrolled more than 30 days.”
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Screen time was not prohibited for children under the age of three.
“The operator did not offer alternative activities for children under the age of three years. The television was on in the family room where children under three (3) years of age were sitting.”
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Summary of the NC Child Care Law was not given to each child’s parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file.
“Two (2) children, Ma.T. and A.R., did not have verification of receipt of NC Summary of the Law on file.”
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The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information.
“Two (2) children, Ma.T. and Mi.T., did not have a signed statement regarding receipt of the policy.”
All 5 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jun 23, 2026 | Unannounced visit | No violations cited |
| Feb 5, 2026 | Unannounced visit | 3 violations cited |
| Feb 27, 2025 | Unannounced visit | 11 violations cited |
| Nov 1, 2024 | Unannounced visit | 3 violations cited |
| Mar 19, 2024 | Unannounced visit | 11 violations cited |
Is it licensed?
- Family Child Care Home, holding a Two Star Family CC Home License since May 7, 2018.
- Licensed for 8 children, ages 0 through 12.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60002352.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Ross, Jacqueline G..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 2 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 28.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| University Meadows A.s.e.p. | 15 |
| Chesterbrook Academy | 78 |
| Governors’ Village Asep | 13 |
| Phelps Love and Care | 7 |
| Kids R Kids #5 NC | 27 |
| Love’s Creation Home Care This child care provider | 28 |
| Cadence Academy Preschool, Mallard | 60 |
| Tutor Time Child Care/Learning Center | 83 |
| Stoney Creek Elementary Asep | 23 |
| Children of America Charlotte, LLC | 67 |
| Governors’ Village Stem Academy | 81 |
| Kiddie University Inc. | 1 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.