Hearth Record

Kids R Kids #5 NC

A child care center in Charlotte, North Carolina 28262

2115 Ben Craig Drive, Charlotte, North Carolina 28262. (704) 503-4001.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 27 violations in 7 months of the last 36. Last cited Apr 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

14 DCDEE visits in the last three years, the latest on Aug 10, 2026.

27 violations cited in the last three years, 27 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

27 violations in 7 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 3, 2026.

27 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Apr 2, 2026: unannounced2 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS roster was not completed.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 14, 2026. Correction verified: by a letter from the provider.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “A bottle of Benadryl was stored inside the ready to go bag and was not locked.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

Nov 12, 2025: unannounced4 violations
  • Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

    “Seven (7) new employees did not have documentation of 6 clock hours of training within the two weeks of school.”

    Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 25, 2025. Correction verified: by a letter from the provider.

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “Seven (7) new employees did not have documentation of 16 hrs. of orientation within the first 6 weeks.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 25, 2025. Correction verified: by a letter from the provider.

  • The medical action plan was not updated on an annual basis or when changes to the plan were made by the child’s parent or health care professional.

    “Two (2) medical action plans were not updated annually. The action plans were updated after the expiration.”

    Rule The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional.. Corrected during the inspection.

  • The written feeding plan was not modified as the child’s needs changed.

    “An infant’s feeding plan was not updated to include the addition of formula provided by the facility.”

    Rule The written feeding plan was not modified as the child's needs changed.. Corrected during the inspection.

Apr 11, 2025: unannounced3 violations
  • Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

    “The position of the sleeping infant was not documented consistently in Space 1.”

    Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 24, 2025. Correction verified: by a letter from the provider.

  • Emergency information record did not include chronic illness and any medication taken for the illness.

    “A child with a diagnosed chronic condition did not have the emergency medication onsite.”

    Rule Emergency information record did not include chronic illness and any medication taken for the illness.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 24, 2025. Correction verified: by a letter from the provider.

  • Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

    “Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 1/31/24. A new inspection was completed 2/21/25 and the DCDEE form was not provided due to required repairs. Repairs were completed 3/14/25 and the facility was currently waiting for reinspection and approval.”

    Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 15, 2025. Correction verified: by a letter from the provider.

Aug 23, 2024: unannounced1 violation
  • Children were not adequately supervised at all times.

    “Two (2) children age two (2) years old were left unsupervised on the toddler playground for approximately three (3) minutes on 8/20/24.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 5, 2024. Correction verified: at a follow-up visit by DCDEE.

Jul 25, 2024: unannounced2 violations
  • A safe indoor and outdoor environment was not provided for the children.

    “Four (4) toddlers ages one (1) to two (2) years old were reported climbing a rock wall and standing on top of the platform of the slide on equipment approved for children four (4) to eleven (11) years old. The children were on the equipment alone and not being supervised.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 31, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Children were not adequately supervised at all times.

    “On 7/2/24 it was reported that four (4) toddlers ages one (1) to two (2) years old were on the Pre-K/School-Age playground unsupervised during afternoon outdoor time.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 31, 2024. Correction verified: at a follow-up visit by DCDEE.

Apr 16, 2024: unannounced6 violations
  • A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.

    “An infant’s topical medication was indicated for use for children two (2) years and older and a doctor’s authorization with dosage for an infant was not attached.”

    Rule A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional.. Corrected during the inspection.

  • A safe indoor and outdoor environment was not provided for the children.

    “Emergency medications were observed stored behind lock and key.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Corrected during the inspection.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “A closet in Space 7 was left open and unlocked. There were cleaners observed inside. A bag of potting soil with multiple warnings was observed stored in a storage closet on the preschool playground.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • All vehicles used to transport children were not free of hazards.

    “The tire treads on both bus buses measured below 2/32 of an inch.”

    Rule All vehicles used to transport children were not free of hazards.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 1, 2024. Correction verified: by a letter from the provider.

  • Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.

    “A child’s vaseline in Space 2 did not have a permission on file for review.”

    Rule Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 29, 2024. Correction verified: by a letter from the provider.

  • Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.

    “A dorm refrigerator in Space 3 did not have a thermometer.”

    Rule Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.. Corrected during the inspection.

Jan 25, 2024: unannounced2 violations
  • A violation was found for which there is no item number.

    “On December 13-15, 2023, the temperature in the classroom for infant children and the classroom for toddler children ranged between 62-65 degrees Fahrenheit, a violation of Sanitation Rule 15A NCAC 18A .2826(b) regarding lighting and thermal environment, which states all rooms used by children shall be heated, cooled, and ventilated to maintain an ambient temperature between 65 degrees Fahrenheit and 85 degrees Fahrenheit.”

    Rule A violation was found for which there is no item number.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 30, 2024. Correction verified: by a letter from the provider.

  • Center staff did not comply with the safe sleep policy.

    “On December 13-15, 2023, the temperature in the classroom for infants ranged between 62-65 degrees Fahrenheit.”

    Rule Center staff did not comply with the safe sleep policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 30, 2024. Correction verified: by a letter from the provider.

Jan 11, 2024: unannounced7 violations
  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Four (4) employees did not complete CPR training within the first 90 days of employment.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 25, 2024. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Four (4) employees did not complete First Aid training within the first 90 days of employment.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 25, 2024. Correction verified: by a letter from the provider.

  • Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

    “One (1) employee hired 1/8/24 had a medical form on file that was stamped by the medical clinic but was not completed and signed by a doctor.”

    Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 25, 2024. Correction verified: by a letter from the provider.

  • Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

    “An employee hired 12/12/23 and an employee hired 12/25/23 did not complete required trainings within the first two weeks of employment.”

    Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 25, 2024. Correction verified: by a letter from the provider.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “Benadryl was stored unlocked and hanging above five feet in Space 11.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

  • On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

    “An employee hired 8/24/23 did not have a current negative TB test on file.”

    Rule On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 25, 2024. Correction verified: by a letter from the provider.

  • Parent’s medication authorization did not include required information.

    “A child’s permission for Nystatin did not include how long the medication should be administered.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 25, 2024. Correction verified: by a letter from the provider.

All 14 visits on record
Visits on record
DateVisitWhat the record says
Aug 10, 2026Unannounced visitNo violations cited
Apr 2, 2026Unannounced visit2 violations cited
Nov 12, 2025Unannounced visit4 violations cited
May 6, 2025Unannounced visitNo violations cited
Apr 11, 2025Unannounced visit3 violations cited
Jan 3, 2025Unannounced visitNo violations cited
Oct 24, 2024Unannounced visitNo violations cited
Sep 5, 2024Unannounced visitNo violations cited
Aug 23, 2024Unannounced visit1 violation cited
Jul 31, 2024Unannounced visitNo violations cited
Jul 25, 2024Unannounced visit2 violations cited
Apr 16, 2024Unannounced visit6 violations cited
Jan 25, 2024Unannounced visit2 violations cited
Jan 11, 2024Unannounced visit7 violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Jun 20, 2019.
  • Licensed for 245 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 60002188.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Cold Spring Alliance, Inc..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 27.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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