Ms. C’s Playcare Daycare Center LLC

Children used space that was not approved.

“Children ages 2 - 4 years old were being cared for in the hallway and director’s office while the director interviewed a prospective employee. The hallway and director’s office are not designated child care spaces and did not have age appropriate materials available to children.”

Rule Children used space that was not approved.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 13, 2026. Correction verified: at a follow-up visit by DCDEE.

Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.

Rule Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 13, 2026. Correction verified: at a follow-up visit by DCDEE.

School-aged children were not adequately supervised.

“During staff interviews today it was explained that school-age children were not directly supervised in Space 3. It was explained that the teacher from Space 2 periodically checked on school-age children and the doors were left open. Staff were not in proximity to children to assure immediate intervention to safeguard a child from harm.”

Rule School-aged children were not adequately supervised.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 13, 2026. Correction verified: at a follow-up visit by DCDEE.

A child’s file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.

“Two (2) children did not have a signed statement that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was received.”

Rule A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2026. Correction verified: at a follow-up visit by DCDEE.

A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center.

“Four (4) children did not have a signed and dated statement by the parent acknowledging receipt of the Summary of Law.”

Rule A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2026. Correction verified: at a follow-up visit by DCDEE.

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) employee’s CPR expired on 9/12/26. Distance learning was received for the classroom portion for renewal on 8/18/26, however the skills portion had not yet been taken.”

Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 5, 2026. Correction verified: by a letter from the provider.

All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) employee’s First Aid expired on 9/12/26. Distance learning was received for the classroom portion for renewal on 8/18/26, however the skills portion had not yet been taken.”

Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 5, 2026. Correction verified: by a letter from the provider.

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.

“One (1) employee hired 6/22/26 did not have a health questionnaire on file.”

Rule All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2026. Correction verified: at a follow-up visit by DCDEE.

Application for enrollment did not include all required information.

“The application was not completed fully for three (3) children specific to listing fears, allergies, and unique behavior characteristics.”

Rule Application for enrollment did not include all required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2026. Correction verified: at a follow-up visit by DCDEE.

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

“One (1) employee hired 6/22/26 did not have a medical report on file.”

Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2026. Correction verified: at a follow-up visit by DCDEE.

Children were not adequately supervised at all times.

“The teacher left Space 2 to answer the facility’s door. While answering the door she was unaware of the children’s activities inside the classroom.”

Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2026. Correction verified: at a follow-up visit by DCDEE.

Emergency information did not name child’s health care professional.

“Four (4) children did not have the name of a health care professional listed for their emergency medical care information. One (1) child’s emergency medical care information was not dated.”

Rule Emergency information did not name child's health care professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2026. Correction verified: at a follow-up visit by DCDEE.

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

“Documentation of orientation did not indicate the number of hours each employee received during orientation and the date of orientation training topics was not listed.”

Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2026. Correction verified: at a follow-up visit by DCDEE.

Operational policies were not discussed with parents on or before the child’s first day and/or they were not notified in writing of all changes.

“Three (3) children did not have acknowledgment of receipt or discussion of the operational policies in the the child’s file.”

Rule Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2026. Correction verified: at a follow-up visit by DCDEE.

Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.

“One (1) child did not have the date of enrollment listed on the discipline policy and one (1) child did not have a signed discipline policy in their file for review.”

Rule Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2026. Correction verified: at a follow-up visit by DCDEE.

The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction.

“Three (3) children did not have documentation that the smoking and tobacco restriction was discussed with parents.”

Rule The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2026. Correction verified: at a follow-up visit by DCDEE.

The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.

“Two (2) children under 15 months in Space 1 did not have signed feeding schedules.”

Rule The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 24, 2026. Correction verified: at a follow-up visit by DCDEE.

Children between 12 and 24 months of age were grouped with children 3 years of age or older.

“Two (2) children between 12 and 24 months of age enrolled in Space 1 were combined with children from Space 2 on the toddler playground. The oldest child in Space 2 was three years old.”

Rule Children between 12 and 24 months of age were grouped with children 3 years of age or older.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 14, 2026. Correction verified: at a follow-up visit by DCDEE.

Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.

“The minimum staff/child ratio for children one year of age is 1:6. There were seven (7) children with one (1) teacher on the toddler playground. Two (2) of the children were one year of age. The teacher was over ratio by one child.”

Rule Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 14, 2026. Correction verified: at a follow-up visit by DCDEE.

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

“The stucco/cement on the side of the foundation was observed peeling and coming off in the infant/toddler playground posing a choking hazard. Repeat violation”

Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 14, 2026. Correction verified: at a follow-up visit by DCDEE.

Children under one year of age were not kept separate from children two years and older.

“Two (2) two year old children were being cared for in Space 1 with a child under 12 months of age. Repeat violation”

Rule Children under one year of age were not kept separate from children two years and older.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 31, 2026. Correction verified: at a follow-up visit by DCDEE.

Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.

“The departure time for one (1) child was not documented on 8/12/26. The arrival time for one (1) child was not documented on 8/13/26.”

Rule Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.. Corrected during the inspection.

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

“The stucco/cement on the side of the foundation was observed peeling and coming off in the infant/toddler playground posing a choking hazard.”

Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 14, 2026. Correction verified: at a follow-up visit by DCDEE.

Children under one year of age were not kept separate from children two years and older.

“A child under 12 months of age was cared for in Space 1 with a two year old, five year old and a ten year old.”

Rule Children under one year of age were not kept separate from children two years and older.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 31, 2026. Correction verified: at a follow-up visit by DCDEE.

Children were not adequately supervised at all times.

“The teacher in Space 2 left a two year old child unsupervised to answer the door.”

Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 13, 2026. Correction verified: at a follow-up visit by DCDEE.

Children’s records were not made available for review.

“Four (4) children did not have files.”

Rule Children's records were not made available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 13, 2026. Correction verified: at a follow-up visit by DCDEE.

Fire drills were not practiced monthly and/or the drill record was incomplete.

“Fire drills were documented for June or July.”

Rule Fire drills were not practiced monthly and/or the drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 13, 2026. Correction verified: at a follow-up visit by DCDEE.

The center’s safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.

“The safe sleep policy was not posted in Space 1 for infant care.”

Rule The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 13, 2026. Correction verified: at a follow-up visit by DCDEE.

The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities.

“The posted EMC did not list an alternate and the primary individual was not onsite upon arrival today.”

Rule The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 13, 2026. Correction verified: at a follow-up visit by DCDEE.

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.

“One (1) employee did not have a signed shaken baby policy on file.”

Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 13, 2026. Correction verified: at a follow-up visit by DCDEE.