Hearth Record

Tots World

A child care center in Charlotte, North Carolina 28215

4432 Gaynelle Dr, Charlotte, North Carolina 28215. (704) 408-6585.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 61 violations in 6 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

9 DCDEE visits in the last three years, the latest on Sep 23, 2026.

61 violations cited in the last three years, 61 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

61 violations in 6 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.

61 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Sep 18, 2026: unannounced1 violation
  • Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.

    “During today’s visit One teacher, Ms. T. Smith, was observed present with nine (9) children between the ages of one year and ten years old.”

    Rule Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 23, 2026. Correction verified: at a follow-up visit by DCDEE.

Jul 30, 2026: unannounced31 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. During today’s visit the facility’s current Criminal Background Check Roster was requested for review. It was shared that this document was not available, so an attempt was made to monitor it through ABCMS but there was no document accessible.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 13, 2026. Correction verified: by a letter from the provider.

  • A current activity plan was not posted for each group of children for reference.

    “In the designated area for Infants and Toddlers in Space #1 it was observed that the posted activity plan was dated February 2026 and there was not a recent one available for review.”

    Rule A current activity plan was not posted for each group of children for reference.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 12, 2026. Correction verified: at a follow-up visit by DCDEE.

  • A valid qualification letter was not on file and available to review at the facility.

    “Criminal Background checks were reviewed for all four (4) staff members and three (3) persons living in the home over fifteen (15) years of age. It was observed that one (1) staff member and two (2) household members did not have current qualifying letters on file.”

    Rule A valid qualification letter was not on file and available to review at the facility.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 28, 2026. Correction verified: by a letter from the provider.

  • All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information.

    “Four (4) staff files were monitored. It was observed that one (1) new staff member hired in February 2025 did not have documentation on file of completing a professional development plan.”

    Rule All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 14, 2026. Correction verified: by a letter from the provider.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    The inspectors’ words, 102 words

    “In Space #1, one (1) aerosol can of air freshener and one (1) bottle of sunscreen were each observed being stored on a shelf near the changing table. It was also observed that one (1) aerosol can of foam was also being stored on a shelf attached to the wall in this same area. In the bathroom utilized by children enrolled in the program it was observed that a spray bottle of M9 Odor Eliminator Spray labeled with the warning Keep Out of the Reach of children and accompanied by other warnings was being stored on a shelf in an unlocked cabinet.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • All staff did not review the center’s EPR Plan during orientation and/or on an annual basis with the trained staff.

    “Documentation of the review was not maintained on file. Four (4) staff files were monitored. It was observed that none of the four (4) staff members files contained an annual review for the program’s Emergency Preparedness Plan.”

    Rule All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 14, 2026. Correction verified: by a letter from the provider.

  • All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.

    “Four (4) staff files were monitored. It was observed that none of the four (4) staff members’ files contained an annual update for the required health questionnaire.”

    Rule All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 12, 2026. Correction verified: at a follow-up visit by DCDEE.

  • All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.

    “In Space #1, a shared wall between the Block Center and the Manipulative Area was observed with chipping paint. It was also observed in that same area that a visible hole was present in the wall and accessible to children.”

    Rule All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 12, 2026. Correction verified: at a follow-up visit by DCDEE.

  • Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.

    “Four (4) children’s files were monitored. It was observed that one (1) child did not have a current travel authorization form on file.”

    Rule Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 12, 2026. Correction verified: at a follow-up visit by DCDEE.

  • Center did not maintain a record of daily attendance.

    “The program’s daily attendance record was reviewed and it was observed that thirteen (13) children were present but only eight (8) had been signed in for the day.”

    Rule Center did not maintain a record of daily attendance.. Corrected during the inspection.

  • Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

    “Four (4) staff files were monitored. It was observed that none of the four (4) staff members files contained an annual update for the required emergency information form.”

    Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 12, 2026. Correction verified: at a follow-up visit by DCDEE.

  • Children under one year of age were not kept separate from children two years and older.

    “Upon entry into the home a teacher was observed alone and present with a group of children ranging between the ages of Infant and School-Age.”

    Rule Children under one year of age were not kept separate from children two years and older.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 12, 2026. Correction verified: at a follow-up visit by DCDEE.

  • Emergency medical care information was not on file in the center on the child’s first day of attendance and/or was not updated as changes occurred or at least annually for each child.

    “Four (4) children’s files were monitored. It was observed that one (1) child did not have documentation on file confirming their emergency medical care information had been reviewed at least annually, as required.”

    Rule Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 12, 2026. Correction verified: at a follow-up visit by DCDEE.

  • Medical exam or health assessment record was not on file before or within 30 days after admission.

    “Four (4) children’s files were monitored. It was observed that one (1) child did not have a completed health assessment on file within 30 days of enrollment, as required.”

    Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 12, 2026. Correction verified: at a follow-up visit by DCDEE.

  • Menus for all meals and snacks were not current or posted where easily seen by parents and cook.

    “The program’s kitchen was monitored. It was observed that the posted menu was dated June 16th-June 19th.”

    Rule Menus for all meals and snacks were not current or posted where easily seen by parents and cook.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 12, 2026. Correction verified: at a follow-up visit by DCDEE.

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “Training records were reviewed for all staff members it was observed that one staff member hired on February 10, 2025 did not have documentation on file for successfully completing the required sixteen (16) hours of training within her first six weeks of employment.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 13, 2026. Correction verified: by a letter from the provider.

  • Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

    “Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The program was due to have its annual Fire Inspection conducted either on or before December 13, 2025 as the last one on file is dated December 13, 2024 but this did not occur.”

    Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 12, 2026. Correction verified: at a follow-up visit by DCDEE.

  • Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.

    “Four (4) children’s files were monitored. It was observed that one (1) child did not have and signed/date statement from parents acknowledging the facility’s discipline policy complete with the child’s date of enrollment on file.”

    Rule Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 12, 2026. Correction verified: at a follow-up visit by DCDEE.

  • Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).

    “Criminal Background checks were reviewed for all four (4) staff members and three (3) persons living in the home over fifteen (15) years of age. It was observed that one (1) staff member and two (2) household members Criminal Background Checks had each expired in October 2025.”

    Rule Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 28, 2026. Correction verified: by a letter from the provider.

  • Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory.

    “In the bathroom utilized by children enrolled in the program it was observed that there was no soap available for handwashing.”

    Rule Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory.. Corrected during the inspection.

  • Staff did not complete the health and safety training within one year of employment.

    “Training records were reviewed for all staff members it was observed that one staff member hired on February 10, 2025 did not have documentation on file for successfully completing the required Health and Safety trainings within her first year of employment, as required.”

    Rule Staff did not complete the health and safety training within one year of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 25, 2026. Correction verified: by a letter from the provider.

  • Staff required to receive on-going training had not completed the required number of hours according to their education and experience.

    “Training records were reviewed for all staff members it was observed that the three (3) veteran staff members are each required to complete at least ten (10) in-service training hours annually but neither had documentation on file showing the successful completion of this requirement.”

    Rule Staff required to receive on-going training had not completed the required number of hours according to their education and experience.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 12, 2026. Correction verified: at a follow-up visit by DCDEE.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “Training records were reviewed for all staff members it was observed that one staff member hired on February 10, 2025 did not have documentation on file for successfully completing the required Recognizing and Responding training within her first ninety days of employment.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 12, 2026. Correction verified: at a follow-up visit by DCDEE.

  • The EMC plan was not reviewed with all staff annually and whenever the plan was revised.

    “Four (4) staff files were monitored. It was observed that none of the four (4) staff members files contained an annual reviews for the program’s Emergency Medical Plan.”

    Rule The EMC plan was not reviewed with all staff annually and whenever the plan was revised.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 14, 2026. Correction verified: by a letter from the provider.

  • The EPR Plan did not include the location of the Ready to Go File and or the required information.

    “The facility’s Ready to Go File was monitored today. It was observed not to contain the facility’s most current information and have been updated either annually, or as changes have occurred.”

    Rule The EPR Plan did not include the location of the Ready to Go File and or the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 14, 2026. Correction verified: by a letter from the provider.

  • The number of children present was not within permit capacity.

    “The program is currently licensed to provide care for twelve (12) children during its daytime shift but thirteen (13) enrolled children were observed present including two children from the program’s second shift.”

    Rule The number of children present was not within permit capacity.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 12, 2026. Correction verified: at a follow-up visit by DCDEE.

  • The professional development plan was not reviewed annually.

    “Four (4) staff files were monitored. It was observed that three (3) veteran staff members’ files did not contain documentation of completing an annual review of their professional development plan.”

    Rule The professional development plan was not reviewed annually.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 14, 2026. Correction verified: by a letter from the provider.

  • The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.

    “The facility’s Emergency Preparedness Plan was monitored today. It was observed not to contain the facility’s most current information and have been updated either annually, or as changes have occurred.”

    Rule The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 14, 2026. Correction verified: by a letter from the provider.

  • The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.

    “Infant feeding schedules were monitored, it was observed that the one posted for the child currently ten (10) months of age had not been signed or dated by a parent/caregiver.”

    Rule The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 12, 2026. Correction verified: at a follow-up visit by DCDEE.

  • The written feeding plan did not include the type of milk, formula or food and/or the frequency of the feedings.

    “Infant feeding schedules were monitored. It was observed that the one posted for the child currently ten (10) months of age was not completed including information that reflects the child’s current dietary needs.”

    Rule The written feeding plan did not include the type of milk, formula or food and/or the frequency of the feedings.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 12, 2026. Correction verified: at a follow-up visit by DCDEE.

  • When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group.

    “During today’s visit a teacher was observed alone and providing care for a group of eleven (11) enrolled children including children two-years-old.”

    Rule When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 12, 2026. Correction verified: at a follow-up visit by DCDEE.

Aug 5, 2025: unannounced11 violations
  • A child’s file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.

    “Four (4) children’s files were monitored. It was observed that one (1) child had an incomplete the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy acknowledgement form on file that did not contain all the required information.”

    Rule A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 8, 2025. Correction verified: by a letter from the provider.

  • A current activity plan was not posted for each group of children for reference.

    “In Space #1 posted activity plans for both Infants and Preschoolers were reviewed. It was observed that the Infant activity plan was dated July 2025 and the posted Preschool activity plan was dated February 2025.”

    Rule A current activity plan was not posted for each group of children for reference.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 6, 2025. Correction verified: by a letter from the provider.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In Space #2 the supply closet was observed opened and unlocked containing one spray bottle of Febreze, six (6) containers of disinfecting wipes, three (3) aerosol cans of Lysol and four (4) bottles of disinfecting spray each with the warning Keep Out of the Reach of children printed on the label and accompanied by other warnings.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • Center did not maintain a record of daily attendance.

    “Arrival and departure times were monitored and it was observed that although seven (7) children were present only six (6) children had been signed in upon arrival, as required.”

    Rule Center did not maintain a record of daily attendance.. Corrected during the inspection.

  • Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.

    “Four (4) staff files were monitored. It was observed that two (2) staff member’s files contained both personnel and medical information.”

    Rule Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 14, 2025. Correction verified: by a letter from the provider.

  • Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.

    “Four (4) children’s files were monitored. It was observed that two (2) children did not have a signed/date statement from parents acknowledging the facility’s discipline policy complete with each child’s date of enrollment on file.”

    Rule Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 8, 2025. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “Only one caregiver was required to meet ratio for a center located in a residence, but the name, address, and telephone number of agreed emergency relief was not posted or a second adult was not on the premises for emergency relief. Ms. Smith was observed as the only provider onsite to meet the program’s ratio however there was no information posted for an agreed emergency relief including the person’s name, address and telephone number.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 8, 2025. Correction verified: by a letter from the provider.

  • Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.

    “The posted Allergy list was observed not current, as it listed two (2) children no longer enrolled in the program.”

    Rule Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 6, 2025. Correction verified: by a letter from the provider.

  • The completed, signed application was not on file on the first day each child attends.

    “Four (4) children’s files were monitored. It was observed that two (2) children had applications on file that were not complete, containing all required information.”

    Rule The completed, signed application was not on file on the first day each child attends.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 8, 2025. Correction verified: by a letter from the provider.

  • The EPR Plan did not include the location of the Ready to Go File and or the required information.

    “The facility’s Emergency Preparedness Plan and Ready to Go File were both monitored today. Each was observed not to contain the facility’s most current information and have been updated either annually, or changes have occurred.”

    Rule The EPR Plan did not include the location of the Ready to Go File and or the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 8, 2025. Correction verified: by a letter from the provider.

  • The written feeding plan was not modified as the child’s needs changed.

    “Infant feeding schedules were monitored, as there are currently two (2) children enrolled under fifteen (15) months of age. It was observed that the infant feeding schedule posted for a child currently fourteen (14) months of age had not been updated to reflect the child currently eats solid foods.”

    Rule The written feeding plan was not modified as the child's needs changed.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 6, 2025. Correction verified: by a letter from the provider.

Feb 13, 2025: unannounced1 violation
  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “Program records were monitored. It was observed that one (1) emergency drill had occurred at 120 day intervals instead of the required 90 days.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Corrected during the inspection.

Aug 6, 2024: unannounced10 violations
  • A current activity plan was not posted for each group of children for reference.

    “A walk through of the indoor space was conducted and it was observed that lesson plans posted in both classrooms were dated May 2024.”

    Rule A current activity plan was not posted for each group of children for reference.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 18, 2024. Correction verified: by a letter from the provider.

  • A safe indoor and outdoor environment was not provided for the children.

    “In the outdoor learning environment, a large tree root was observed present and in the path of travel for children. It was also observed that the latching device on the chain linked fence surrounding the outdoor learning area did not close properly.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 18, 2024. Correction verified: by a letter from the provider.

  • All staff did not review the center’s EPR Plan during orientation and/or on an annual basis with the trained staff.

    “Documentation of the review was not maintained on file. Three (3) staff files were monitored. It was observed that all three (3) staff members did not have documentation on file of completing an annual review of the facility’s Emergency Preparedness plan in the past year, as required.”

    Rule All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 15, 2024. Correction verified: by a letter from the provider.

  • All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.

    “Three (3) staff files were monitored. It was observed that two (2) staff members had not completed annual health questionnaires, as required.”

    Rule All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 18, 2024. Correction verified: by a letter from the provider.

  • Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

    “Three (3) staff files were monitored. It was observed that all three (3) staff members had not completed annual emergency information forms, as required.”

    Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 15, 2024. Correction verified: by a letter from the provider.

  • Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.

    “Arrival and departure times were monitored and it was observed that although seven (7) children were present only six (6) children had been signed in upon arrival, as required.”

    Rule Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.. Corrected during the inspection.

  • Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.

    “Three (3) staff files were monitored. It was observed that all three (3) staff members did not have documentation on file of completing an annual professional development plan and an annual staff evaluation on file in the past year, as required.”

    Rule Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 15, 2024. Correction verified: by a letter from the provider.

  • The EMC plan was not reviewed with all staff annually and whenever the plan was revised.

    “Three (3) staff files were monitored. It was observed that all three (3) staff members did not have documentation on file of completing an annual review of the facility’s Emergency Medical Care Plan in the past year, as required.”

    Rule The EMC plan was not reviewed with all staff annually and whenever the plan was revised.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 15, 2024. Correction verified: by a letter from the provider.

  • The EPR Plan did not include the location of the Ready to Go File and or the required information.

    “The facility’s Ready to Go File was monitored today. It was observed not to contain the facility’s most current information and have been updated either annually or changes have occurred.”

    Rule The EPR Plan did not include the location of the Ready to Go File and or the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 15, 2024. Correction verified: by a letter from the provider.

  • The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.

    “The facility’s Emergency Preparedness Plan was monitored today. It was observed not to contain the facility’s most current information and have been updated either annually or changes have occurred.”

    Rule The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 15, 2024. Correction verified: by a letter from the provider.

May 14, 2024: unannounced7 violations
  • A current activity plan was not posted for each group of children for reference.

    “It was observed in the childcare space that there was no lesson plan posted or available for review.”

    Rule A current activity plan was not posted for each group of children for reference.. Corrected during the inspection.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In the bathroom it was observed that there was a First Aid kit containing ointments and a bottle of rubbing alcohol each with the warning ‘Keep out the reach of children’ accompanied by other warnings being stored on a shelf in an unlocked cabinet.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care.

    “Three (3) staff files were reviewed, and it was observed that one (1) staff member was due to recertify her ITS-SIDS training by January 12, 2024 but that did not occur.”

    Rule At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 10, 2024. Correction verified: by a letter from the provider.

  • Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.

    “Seven (7) enrolled preschool children were present but only five (5) enrolled preschool children were observed documented on the program’s daily sign-in sheet.”

    Rule Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.. Corrected during the inspection.

  • Equipment and furnishings were not sturdy, stable and free of hazards.

    “During the walk through it was observed that five (5) foam blocks located in the bottom compartment of a storage shelf in the child care space had visible teeth impressions.”

    Rule Equipment and furnishings were not sturdy, stable and free of hazards.. Corrected during the inspection.

  • Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

    “The monthly outdoor inspections were monitored for the past twelve months and there was not one available for the month of April 2024 for review.”

    Rule Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.. Corrected during the inspection.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “Program records were monitored and it was observed that two (2) emergency drills had occurred at 120 day intervals instead of the required 90 days.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Corrected during the inspection.

All 9 visits on record
Visits on record
DateVisitWhat the record says
Sep 23, 2026Unannounced visitNo violations cited
Sep 18, 2026Unannounced visit1 violation cited
Aug 12, 2026Unannounced visitNo violations cited
Jul 30, 2026Unannounced visit31 violations cited
Mar 26, 2026Announced visitNo violations cited
Aug 5, 2025Unannounced visit11 violations cited
Feb 13, 2025Unannounced visit1 violation cited
Aug 6, 2024Unannounced visit10 violations cited
May 14, 2024Unannounced visit7 violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Dec 18, 2017.
  • Licensed for 12 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 60001744.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • North Carolina’s page doesn’t say whether DCDEE has taken an administrative action against this facility.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Shaw, Sharon M..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 61.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

11 of the 529 in Mecklenburg County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
J.h. Gunn Asep22
Hill’s Little Angels Child Care5
Banana-Rama Day Care15
Pee Wee’s Little People40
Reedy Creek Elementary Asep14
Brown’s Baby Love Home Care12
My Second Home6
Taylor’s Home Day Care19
Tiaes and Joshua’s Christian Playschool32
Tots World This child care provider61
Coleman’s Childcare10
Joseph W. Grier Academy Asep3

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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