Hearth Record

Childcare Network #325

A child care center in Matthews, North Carolina 28105

10540 Monroe Road, Matthews, North Carolina 28105. (704) 847-5566.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 83 violations in 12 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

24 DCDEE visits in the last three years, the latest on Oct 20, 2026.

83 violations cited in the last three years, 64 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

83 violations in 12 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.

83 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Oct 20, 2026: unannounced22 violations
  • A safe indoor and outdoor environment was not provided for the children.

    “The outdoor play area had leaves and debris piled up along the fence line, in the wooden kitchen and in the play houses. A bolt was exposed on a railroad tie located to the right at the entrance gate to the playground. A broken chalk board was located on the toddler playground fence creating a pinching hazard.”

    Rule A safe indoor and outdoor environment was not provided for the children..

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In Space 10, white out liquid and sharp scissors were in unlocked drawer accessible to children. In Space 8, hand sanitizer and antiseptic spray was in bag accessible to children. On Bus C284, a cold compress and antiseptic wipes were in a first aid kit accessible to children.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet..

  • All electrical appliances were not used in accordance with the manufacturers instruction.

    “Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In Space 10, electrical cords attached to a bottle warmer were hanging from the counter accessible to children.”

    Rule All electrical appliances were not used in accordance with the manufacturers instruction..

  • All vehicles used to transport children were not free of hazards.

    “The rear tires tread on Bus C284 was smooth and worn.”

    Rule All vehicles used to transport children were not free of hazards..

  • An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.

    “(omit posting for centers located in a residence) In Space 10, one (1) child did not have a feeding schedule posted.”

    Rule An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted.. Corrected during the inspection.

  • An outdoor swimming pool located on the premises was not enclosed by a four foot fence, separated from remaining play area by that fence, and locked and inaccessible when not in use.

    “The lock on the gate to the outdoor pool was not secured and opened when pulled.”

    Rule An outdoor swimming pool located on the premises was not enclosed by a four foot fence, separated from remaining play area by that fence, and locked and inaccessible when not in use.. Corrected during the inspection.

  • Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

    “In Space 10, on 10/13/2026 at 9:30 am and on 10/15/2026 at 11:20 am it was documented a child was placed on side to sleep and no additional checks were documented for with date.”

    Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month..

  • Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

    “A medical report was not on file for an employee hired 7.28.2026.”

    Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months..

  • Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

    “The EI form was not on file for an employee hired 7.28.2026.”

    Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually..

  • Documentation of staff’s education, training, and experience was not on file.

    “A signed and dated application documenting education, training and experience was not on file for an employee hired 7.28.2026.”

    Rule Documentation of staff's education, training, and experience was not on file..

  • Documentation of staff’s on-going training was not on file and/or was not current .

    “No on-going training record for 2025-2026 was documented or on file for an employee hired 8.19.2025”

    Rule Documentation of staff's on-going training was not on file and/or was not current ..

  • Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

    “Orientation was not documented and on file for employee hired 7.28.2026. Four (4) hours orientation was documented for an employee hired 5.18.2026.”

    Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas..

  • Emergency and identifying information, including the child’s name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.

    “One (1) child did not have a photograph on emergency information in the transportation notebook for Bus C284.”

    Rule Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported..

  • For routine transport of children to and from the center, staff did not have a list of the children being transported.

    “A name to face sheet was not provided to the driver’s and attendance was not taken on Monday, October 19, 2026.”

    Rule For routine transport of children to and from the center, staff did not have a list of the children being transported..

  • Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

    “The June, 2026 inspection was not completed and/or on file for review.”

    Rule Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements..

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “Ten (10) hours orientation was documented for an employee hired 5.18.2026. No orientation was documented for an employee hired 7.28.2026. Nine (9) hours orientation was documented for an employee hired 8.11.2026.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks..

  • On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

    “A TB test was not on file for an employee hired 7.28.2026.”

    Rule On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months..

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In Space 10, plastic bags and paper clips were in a drawer accessible to children. In Space 2, plastic baggies were in a drawer accessible to children. In Space 3, small Velcro dots and a bracelet charm was in a drawer accessible to children.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age..

  • The center’s safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.

    “In Space 10, the facility’s Safe Sleep Policy was not posted.”

    Rule The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.. Corrected during the inspection.

  • The depth of the loose surfacing was not based on critical height of the equipment.

    “The mulch under the swings was compacted and measured less than 1/2 inch and did not meet the critical height depth requirement.”

    Rule The depth of the loose surfacing was not based on critical height of the equipment..

  • The health assessment did not include a dental screening.

    “One (1) child enrolled in NC Pre K did not have a dental assessment on file.”

    Rule The health assessment did not include a dental screening..

  • Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations.

    “Bus C284, license plate PML2076 had a past due registration card on file dated 8.31.2026.”

    Rule Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations..

Sep 2, 2026: unannounced1 violation
  • Enhanced staff/child ratios and group sizes were not met.

    “In Space 2, on August 25, 2026, one (1) teacher was alone room with fifteen (15) children ages 1-3 for a “short period” between 8:30am – 9:00 am while another teacher left the room. On a day during the week of August 24, 2026, one (1) staff member was in Space 10 for a period of time between 7 am - 8 am with six (6) children including five (5) infants under 12 months and one toddler over 12 months of age.”

    Rule Enhanced staff/child ratios and group sizes were not met.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 15, 2026. Correction verified: at a follow-up visit by DCDEE.

Aug 17, 2026: unannounced7 violations
  • A safe indoor and outdoor environment was not provided for the children.

    “On August 6, 2026 a lid to a bin was on the play area upside down exposing sharp edges. The concrete on a pathway used by children to access the outdoor play area is broken with sharp edges exposed.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 23, 2026. Correction verified: by a letter from the provider.

  • Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

    “A staff member hired May 5, 2026 did not have a record on file documenting 6 hours orientation received on file within the first two (2) weeks of employment.”

    Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 21, 2026. Correction verified: by a letter from the provider.

  • Incident logs were not completed and maintained as required.

    “An incident requiring medical treatment dated August 6, 2026 was not logged in the facility’s incident log.”

    Rule Incident logs were not completed and maintained as required.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 17, 2026. Correction verified: at a follow-up visit by DCDEE.

  • Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.

    “An incident report dated August 10, 2026 for an incident August 6, 2026 did not contain name of medical facility, treatment received for a dental injury sustained at the facility and date signed by a parent/guardian.”

    Rule Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 10, 2026. Correction verified: by a letter from the provider.

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “A staff member hired May 5, 2026 did not have a record on file documenting 16 hours orientation received on file within the first six (6) weeks of employment.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 17, 2026. Correction verified: by a letter from the provider.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “A staff member hired May 5, 2026 did not have a recognizing and responding to child maltreatment training certificate on file.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 18, 2026. Correction verified: at a follow-up visit by DCDEE.

  • The depth of the loose surfacing was not based on critical height of the equipment.

    “The mulch on the outdoor play area under the swings was compacted and did not meet critical height depth in the fall zones.”

    Rule The depth of the loose surfacing was not based on critical height of the equipment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 31, 2026. Correction verified: by a letter from the provider.

Apr 28, 2026: unannounced2 violations
  • Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

    “Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The annual fire inspection was conducted February 26, 2026 following the previous inspection conducted February 11, 2026. The Fire Inspection was not submitted to the Division within five (5) days.”

    Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Corrected during the inspection.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In Space 1, small wiggly eyes, small baggies of glitter and gift bows in plastic were observed in an unlocked drawer lower than five (5) feet accessible to children. In Space 3, a plastic bag was observed in an unlocked refrigerator accessible to children.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 28, 2026. Correction verified: by a letter from the provider.

Oct 30, 2025: unannounced9 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS Roster was reviewed 10/29/2025 and is not completed.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 12, 2025. Correction verified: by a letter from the provider.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In Space 7, batteries were stored in an unlocked file cabinet accessible to children.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 30, 2025. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member has expired CPR card on file dated 10/11/2025.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 4, 2025. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member has expired First Aid card on file dated 10/11/2025.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 4, 2025. Correction verified: by a letter from the provider.

  • Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.

    “One (1) child did not have an immunization record on file.”

    Rule Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 6, 2025. Correction verified: by a letter from the provider.

  • Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

    “In Space 3, one (1) child had a diaper cream expired 8/31/2025.”

    Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 6, 2025. Correction verified: by a letter from the provider.

  • Medical exam or health assessment record was not on file before or within 30 days after admission.

    “One (1) child did not have a medical assessment on file.”

    Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 6, 2025. Correction verified: by a letter from the provider.

  • Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.

    “In Space 3, one child requiring an antihistamine had expired permission to administer form on file dated 10/24/2025. In Space 3, one (1) child had a diaper cream permission to administer form expired dated 10/17/2025.”

    Rule Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 30, 2025. Correction verified: by a letter from the provider.

  • Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

    “Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The annual fire inspection dated 2/11/2025 was not sent to the division within one week of the inspection. The annual fire inspection was not conducted within 12 months of the previous inspection dated 2/4/2024.”

    Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Corrected during the inspection.

Jun 24, 2025: unannounced2 violations
  • A valid qualification letter was not on file and available to review at the facility.

    “One new staff member, Gloria White, did not have a valid qualification letter on file for review.”

    Rule A valid qualification letter was not on file and available to review at the facility.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 27, 2025. Correction verified: by a letter from the provider.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In Space 1, a spray bottle containing cleaner was stored in a bag on a cubby accessible to children. In Space 1, toothpaste with a warning keep out of reach of children was in a backpack in a cubby accessible to children.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 27, 2025. Correction verified: by a letter from the provider.

Jun 9, 2025: unannounced2 violations
  • A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.

    “On May 20, 2025, a staff member grabbed and forcibly pulled a sleeping child with developmental needs from a cot.”

    Rule A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2025. Correction verified: at a follow-up visit by DCDEE.

  • A child was yelled at, shamed, humiliated, frightened, threatened or bullied.

    “On May 20, 2025, a sleeping child was awakened and shamed by a staff member stating “the wicked shall not rest.””

    Rule A child was yelled at, shamed, humiliated, frightened, threatened or bullied.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2025. Correction verified: at a follow-up visit by DCDEE.

Apr 21, 2025: unannounced1 violation
  • Rule violated (DCDEE’s description below)

    “Enhanced staff/child ratios and group sizes were not met.NC Pre-K wrap around care was out of ratio with 1 staff and 15 children at approximately 4:00 pm one afternoon the week of April 7, 2025. The toddler room was out of ratio at nap time recently with 1 teacher and 6 children, one of which was under one (1) year old.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 8, 2025. Correction verified: at a follow-up visit by DCDEE.

Mar 17, 2025: unannounced6 violations
  • A safe indoor and outdoor environment was not provided for the children.

    “The white shed located to the far right of the outdoor play area has rotted boards with splinters next to the doors. A large concrete boulder with sharp wood protruding was in from of the white shed. A house on the playground for three year olds was full of wet leaves and debris.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 27, 2025. Correction verified: by a letter from the provider.

  • All equipment and furnishings were not in good repair.

    “Two (2) plastic kitchen sets on the play areas serving two and three year old’s respectively had mildew and broken parts. A spring play seahorse had broken plastic around the right handlebar.”

    Rule All equipment and furnishings were not in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 27, 2025. Correction verified: by a letter from the provider.

  • Equipment and furnishings were not sturdy, stable and free of hazards.

    “The wooden play structure located on the playground serving three year olds had rusted pipes and bolts accessible to children.”

    Rule Equipment and furnishings were not sturdy, stable and free of hazards.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 27, 2025. Correction verified: by a letter from the provider.

  • Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches.

    “The fence located at the entrance to the outdoor play area accessed from the rear parking lot measured six inches between the bottom of the fence and the drainage where the ground had eroded.”

    Rule Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 27, 2025. Correction verified: by a letter from the provider.

  • Outdoor play area was not enclosed by fence with a minimum height of 4 feet.

    “The top of the fence, less than six feet, was not free from protrusions. The rear fence to the far right of the play area measured 39” and the rear fence to the far left of the play area measured 41” where leaves and debris have piled up.”

    Rule Outdoor play area was not enclosed by fence with a minimum height of 4 feet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 27, 2025. Correction verified: by a letter from the provider.

  • The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.

    The inspectors’ words, 125 words

    “The entrance to the large field off near the double gates has broken concrete, erosion and loose cinder blocks accessible to children. On the rear left play area used by three year old children, standing water was observed in an upside down table, along the rear fence line, in a kitchenette with leaves and debris, and in a black Rubbermaid container filled with toys. Leaves, trash and debris was observed along the rear fence and overgrown weeds and debris were accessible to children to the far left and right of the rear playground. The gate to the back fence was unlocked and an area was accessible to children containing rotted wooden steps, piles of leaves, limbs ad sticks, a damaged fence line and fallen trees.”

    Rule The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 27, 2025. Correction verified: by a letter from the provider.

Mar 6, 2025: unannounced6 violations
  • A safe indoor and outdoor environment was not provided for the children.

    “A wood pallet with splinters was observed in Space 9 accessible to children. The visitor log was not completed and a visitor was in the building without signing in and out after entering the facility through a back door.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 17, 2025. Correction verified: at a follow-up visit by DCDEE.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In Space 1, air freshener was in an unlocked cabinet accessible to children. In Space 4, air freshener was on a counter lower than five feet accessible to children.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 17, 2025. Correction verified: at a follow-up visit by DCDEE.

  • An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.

    “A child’s feeding plan was not followed February 18, 2025. The child was fed another child’s bottle.”

    Rule An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 17, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Children were not adequately supervised at all times.

    “Based on staff interviews it was observed that a staff member was observed asleep while supervising children.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 17, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Each infant was not served only bottles labeled with their individual name.

    “Based on interviews it was confirmed that a child was fed the wrong bottle February 18, 2025. The bottle contained human milk.”

    Rule Each infant was not served only bottles labeled with their individual name.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 17, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In Spaces 1,3, and 4 hairbows, paper clips, pen caps and small shredded paper in an unlocked cabinet were accessible to children.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 17, 2025. Correction verified: at a follow-up visit by DCDEE.

Dec 12, 2024: unannounced15 violations
  • A safe indoor and outdoor environment was not provided for the children.

    “A rotting stump with sharp protrusions was observed on playground serving 4 year old -school age children. The fence at the right rear of the property is broken and the leaves have piled up creating areas of fence less than 4’ tall and a hole which children could crawl through. A mop bucket filled with water was observed in an unlocked bathroom in Space 10.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 23, 2024. Correction verified: by a letter from the provider.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “Batteries were observed stored in an unlocked drawer in Space 4.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • All vehicles used to transport children were not free of hazards.

    “The first passenger seat in Bus # 38 is ripped and foam is exposed. The first two seat on both sides in Bus # 50 are ripped and the foam is exposed.”

    Rule All vehicles used to transport children were not free of hazards.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 23, 2024. Correction verified: by a letter from the provider.

  • All vehicles were not insured for liability as required by state law.

    “Bus # 38 did not have proof of insurance on file.”

    Rule All vehicles were not insured for liability as required by state law.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 23, 2024. Correction verified: by a letter from the provider.

  • Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.

    “A power strip with uncovered outlets was observed in Space 10 and Space 5. An outlet was uncovered in Space 9.”

    Rule Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.. Corrected during the inspection.

  • Emergency and identifying information, including the child’s name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.

    “The notebooks for Bus # 38 and Bus # 50 did not include pictures for each child on the transportation roster.”

    Rule Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 23, 2024. Correction verified: by a letter from the provider.

  • Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.

    “Water bottles were not labeled and dated in Space 7 and 5. A lunch box was not dated in Space 1.”

    Rule Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 23, 2024. Correction verified: by a letter from the provider.

  • Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

    “An Epi-Pen with 11-2024 expiration date was observed in Space 1.”

    Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 23, 2024. Correction verified: by a letter from the provider.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “A teacher’s backpack containing prescription medication was stored in an unlocked lower cabinet accessible to children in Space 1.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

  • Parent’s medication authorization did not include required information.

    “The permission to administer medication for Benadryl was not signed and dated by a parent for a child enrolled in Space 1.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 23, 2024. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “Plastic bags accessible to children were observed in Space 10 and Space 4.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children.

    “Tobacco restriction signage was not posted in Bus # 50.”

    Rule Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 23, 2024. Correction verified: by a letter from the provider.

  • The depth of the loose surfacing was not based on critical height of the equipment.

    “The mulch under the swing located on the large play area does not meet depth requirement in the fall zone and under the swing. The mulch near the metal stationary car with tunnel and slide does not meet required depth of mulch in fall zone.”

    Rule The depth of the loose surfacing was not based on critical height of the equipment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 2, 2025. Correction verified: by a letter from the provider.

  • The health assessment did not include a hearing screening.

    “One NC PreK child did not have a hearing screening on file.”

    Rule The health assessment did not include a hearing screening.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 7, 2025. Correction verified: by a letter from the provider.

  • Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations.

    “Bus # 38 did not have a registration card on file.”

    Rule Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 23, 2024. Correction verified: by a letter from the provider.

Sep 24, 2024: unannounced2 violations
  • Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.

    “In space #1, a staff member took manipulatives out of a child’s hands and told him in a loud tone that he was supposed to be cleaning up.”

    Rule Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 2, 2024. Correction verified: at a follow-up visit by DCDEE.

  • Food brought from home, did not meet the nutritional requirements and necessary supplements were not provided by center.

    “On August 29, 2024, a child was served a Nutri-grain bar for lunch.”

    Rule Food brought from home, did not meet the nutritional requirements and necessary supplements were not provided by center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 2, 2024. Correction verified: at a follow-up visit by DCDEE.

May 7, 2024: unannounced5 violations
  • Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

    “Three (3) infants were observed sleeping. Nothing was documented on the Safe Sleep Charts. The teacher stated that the infants had been asleep since 9:30, it was 10:11.”

    Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 16, 2024. Correction verified: by a letter from the provider.

  • Medical exam or health assessment record was not on file before or within 30 days after admission.

    “One child did not have a medical exam on file.”

    Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 17, 2024. Correction verified: by a letter from the provider.

  • Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.

    “Space #5, one child had an expired medication authorization on file for an emergency medication.”

    Rule Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 16, 2024. Correction verified: by a letter from the provider.

  • Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.

    “In space#8, an inhaler was not in the original prescription package.”

    Rule Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 16, 2024. Correction verified: by a letter from the provider.

  • Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.

    “In space #4 a Dunkin Donuts cup of ice coffee was on the shelf.”

    Rule Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 16, 2024. Correction verified: by a letter from the provider.

Feb 7, 2024: unannounced3 violations
  • A safe indoor and outdoor environment was not provided for the children.

    “In space #4 a child in this classroom had an emergency action plan that required Benadryl, the facility did not have Benadryl on site.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 12, 2024. Correction verified: by a letter from the provider.

  • All beds,cots, or mats with individual linen were not provided for each child.

    “Space #6, one child did not have a sheet on his mat.”

    Rule All beds,cots, or mats with individual linen were not provided for each child.. Corrected during the inspection.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “In space #4 an emergency medication was not stored 5 ft.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

All 24 visits on record
Visits on record
DateVisitWhat the record says
Oct 20, 2026Unannounced visit22 violations cited
Sep 15, 2026Unannounced visitNo violations cited
Sep 2, 2026Unannounced visit1 violation cited
Aug 19, 2026Unannounced visitNo violations cited
Aug 17, 2026Unannounced visit7 violations cited
Jul 21, 2026Unannounced visitNo violations cited
Apr 28, 2026Unannounced visit2 violations cited
Dec 3, 2025Unannounced visitNo violations cited
Oct 30, 2025Unannounced visit9 violations cited
Sep 18, 2025Unannounced visitNo violations cited
Jun 24, 2025Unannounced visit2 violations cited
Jun 9, 2025Unannounced visit2 violations cited
Jun 9, 2025Unannounced visitNo violations cited
May 8, 2025Unannounced visitNo violations cited
Apr 21, 2025Unannounced visit1 violation cited
Mar 17, 2025Unannounced visit6 violations cited
Mar 6, 2025Unannounced visit4 violations cited
Mar 6, 2025Unannounced visit2 violations cited
Jan 15, 2025Unannounced visitNo violations cited
Dec 12, 2024Unannounced visit15 violations cited
Oct 2, 2024Unannounced visitNo violations cited
Sep 24, 2024Unannounced visit2 violations cited
May 7, 2024Unannounced visit5 violations cited
Feb 7, 2024Unannounced visit3 violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Apr 2, 2026.
  • Licensed for 199 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 60004319.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Child Development Schools North Carolina, LLC.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 83.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.