National Child Care Institute
A child care center in Matthews, North Carolina 28105
9908 Monroe Road, Matthews, North Carolina 28105. (704) 553-7272.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 18 violations in the last three years
- Jun 222026 the latest visit on record
- 64 children, its capacity in the state’s list
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
6 DCDEE visits in the last three years, the latest on Jun 22, 2026.
18 violations cited in the last three years, 18 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
18 violations in 5 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jun 22, 2026: unannounced2 violations
-
A safe indoor and outdoor environment was not provided for the children.
“The gate to a fenced area storing yard equipment and trailers with sharp edges and rust was not locked making the area accessible to children.”
-
The depth of the loose surfacing was not based on critical height of the equipment.
“The mulch under the stationary equipment was compacted with insufficient amounts to rake did not meet the critical depth required for resilient surfacing.”
Jul 29, 2025: unannounced5 violations
-
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In Space 4, triple antibiotic cream was observed accessible to children in a child’s backpack stored on the floor.”
-
Emergency information record did not include chronic illness and any medication taken for the illness.
“In Space 1, a child requiring Benadryl on the emergency care plan emergency medication did not have Benadryl on site.”
-
Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible.
“One (1) picnic table on the side play area had warped and splintering boards accessible to children.”
-
Equipment and furnishings were not sturdy, stable and free of hazards.
“The stationary equipment had rust exposed on platforms, steps and sides of the equipment where the rubber had worn away.”
-
The depth of the loose surfacing was not based on critical height of the equipment.
“The mulch under the stationary play equipment was compacted and measured 4.25” at the deepest depth.”
Mar 24, 2025: unannounced5 violations
-
A safe indoor and outdoor environment was not provided for the children.
“In Space 1 locked cabinets did not close flush creating a pinch point for children.”
-
Electrical cords were accessible to infants and toddlers.
“In Space 1, cords to a television and radio were accessible to children.”
-
Parent’s medication authorization did not include required information.
“In Space 1 one child with emergency medication had an expired permission to administer form dated 1/15/2025.”
-
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In Space 1 plastic baggies in open lunch boxes and in Space 3 diapers wrapped in plastic was accessible to children.”
-
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“One (1) staff hire August 15, 2024 did not complete recognizing and responding to child maltreatment training.”
Aug 7, 2024: unannounced3 violations
-
A violation was found for which there is no item number.
“Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In space #5, a staff member’s purse was being stored less than five feet from the floor in an unlocked closet. This is a violation of a requirement of 15A NCAC 18A .2820(g).”
-
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“Documentation was not on file for one new staff member verifying they were free of TB.”
-
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
“In space #1, Auvi-Q was present without the original container.”
Feb 13, 2024: unannounced3 violations
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“There was a substitute present during the visit that did not have verification on file that a TB test or screening had been completed.”
-
Rule violated (DCDEE’s description below)
“A violation was found for which there is no item number.(g) Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In space #3, a staff member’s purse was located on a storage bin that was not five feet above the finished floor. This is a violation of 15A NCAC 18A .2820 STORAGE”
-
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“A shelter-in-place and lockdown drills were conducted January 16, 2024 however, the previous drills were conducted October 6, 2023 therefore, they were not conducted every three months.”
All 6 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jun 22, 2026 | Unannounced visit | 2 violations cited |
| Feb 4, 2026 | Unannounced visit | No violations cited |
| Jul 29, 2025 | Unannounced visit | 5 violations cited |
| Mar 24, 2025 | Unannounced visit | 5 violations cited |
| Aug 7, 2024 | Unannounced visit | 3 violations cited |
| Feb 13, 2024 | Unannounced visit | 3 violations cited |
Is it licensed?
- Child Care Center, holding a GS 110-106 since Aug 9, 2012.
- Capacity: 64 children, ages 1 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60003427.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: New Covenant Congregation of Israel of Charlotte.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- North Carolina’s licence for this facility is not star-rated: GS 110-106.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 18.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Crown Point After School Enrichment Program | 8 |
| Every Child Is Special | 1 |
| Christ Our Shepherd Child Care | 58 |
| Tutor Time Child Care/ Learning Center | 38 |
| Mt Moriah Child Development Center, Inc. | 13 |
| National Child Care Institute This child care provider | 18 |
| The Sunrise Academy Child Development Center | 37 |
| Elevation Church | 32 |
| Ms. Schucky’s Childcare | 6 |
| Cos Kids | 38 |
| The Goddard School | 26 |
| Harbor View Creative Learning Center | 32 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.