The Sunrise Academy Child Development Center
A child care center in Matthews, North Carolina 28105
7027 Stillwell Road, Matthews, North Carolina 28105. (704) 790-0018.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 37 violations in the last three years
- Aug 242026 the latest visit on record
- 47 children, its capacity in the state’s list
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
16 DCDEE visits in the last three years, the latest on Aug 24, 2026.
37 violations cited in the last three years, 37 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
37 violations in 8 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jul 29, 2026: unannounced10 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS roster is not up to date to include one (1) new employee hired 7.2.2026 and one (1) veteran employee hired 9.18.2023.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff hired 3.18.2026 had a CPR card on file with a course not approved for certification by the DCDEE.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff hired 3.18.2026 had a First Aid card on file with a course not approved for certification by the DCDEE.”
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Children’s records were not made available for review.
“Children’s files were not available for review for seventeen (17) school age children attending summer camp.”
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Medical exam or health assessment record was not on file before or within 30 days after admission.
“A child enrolled 5.22.2025 had a health assessment on file dated 11.4.2026. A children enrolled 3.18.2026 did not have a medical assessment on file.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“One (1) employee hired 3.18.2026 had a TB Test on filed dated 6.1.2026.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last Annual Fire Inspection is dated June 12, 2025.”
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Rule violated (DCDEE’s description below)
“Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission A child enrolled 3.18.2026 did not have an immunization record on file.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“One (1) staff hired 3.18.2026 did not have a certificate on file.”
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The EPR Plan did not include the location of the Ready to Go File and or the required information.
“The Ready to Go File did not include staff and children information required.”
Jun 3, 2026: unannounced1 violation
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Center did not maintain a record of daily attendance.
“In Space 3, one child in attendance was not listed and marked present on the attendance sheet.”
Mar 4, 2026: unannounced3 violations
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A child was yelled at, shamed, humiliated, frightened, threatened or bullied.
“It was stated that children are reprimanded publicly with loud tones in front of the children. It was stated that there is “a lot of yelling at the kids” and they are yelled at in a loud voice to “sit down”. Interviewees stated that children are threatened with a pop in response to behavior. During dismissal, a witness stated the director displayed how they would discipline a child using “potty” words by taking the hand of a child and making the child pop themself with own hand.”
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Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.
“Incident reports reviewed were not on the Incident Report Form provided by the NCDCDEE. The Incident Report form did not include a place for a parent’s signature or date and were not signed by a parent. The following items were not included in the report: Time of Incident, Age of Child, Type of Injury, Body Part Injured, Witnesses, Piece of Equipment Involved, Location of Incident, Cause of Injury and Steps to Prevent Reoccurrence.”
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Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children.
“Interviewees stated that staff members have a lot of mistrust and conflict. It was stated that staff greet children as they enter the facility using tones that belittle children stating, “uggh here she/he comes” or “can you just be good today?”.”
Aug 4, 2025: unannounced7 violations
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A child’s file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.
“One (1) child enrolled did not have a parent signature on the Shaken Baby Syndrome and Abusive Head Trauma policy.”
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A valid qualification letter was not on file and available to review at the facility.
“The pastor/owner did not have a current CBC Qualifying Letter on file for review.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“Lysol Wipes, Armor-All, Burn Cream and hand sanitizer were accessible to children in the vans.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. )ne 91) staff member employed 12/27/2024 does not have a current CPR certification on file.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member employed 12/27/2024 does not have a current First Aid certification on file.”
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Application was not signed by the parent.
“One (1) child enrolled did not have a parent signature on the application for enrollment.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“One (1) staff member employed 12/27/2024 did not complete the training within 90 days of employment.”
Apr 17, 2025: unannounced6 violations
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A safe indoor and outdoor environment was not provided for the children.
“In Space 3 the carpet was torn and frayed. A table with broken and chipped laminate was accessible to children.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In Space 3, Air Wick Air Freshener and hand sanitizer were in an unlocked file cabinet accessible to children.”
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“In Space 3, paint was peeling and chipped on the walls. Residual glue from a bulletin board was present on a wall.”
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Children used space that was not approved.
“School age children were at tables set up in the lobby area of the family life center.”
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“In Space 3 wall and floor outlets were uncovered.”
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Staff/child ratios applicable to a classroom, were not posted in each classroom.
“Staff/Child ratio sheets were not posted in Space 3.”
Oct 17, 2024: unannounced1 violation
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was received July 1, 2023.”
Aug 20, 2024: unannounced5 violations
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“In the gym, there were at least twelve places on the wall that the paint was peeling.”
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Each child’s bed, cot, or 2” mat was not individually assigned and identified.
“Space #111 is used for rest time for the preschool age children. Five of the thirteen cots were labeled by number only and no chart present indicating which cot belong to what child.”
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“There were fourteen electrical outlets in the gym that were not protected by safety covers.”
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Menus for all meals and snacks were not current or posted where easily seen by parents and cook.
“A menu was not posted.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was received July 1, 2023.”
Feb 27, 2024: unannounced4 violations
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All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“One new staff member had a health questionnaire on file however, it was completed more than a year from the hire date.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“One new staff member’s medical report was dated January 3, 2023 and the hire date was January 9, 2024.”
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Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“One new staff member completed the Emergency Information form however, it was completed more than one year from the hire date.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“One new staff member’s TB test was dated November 22, 2022 and the hire date was January 9, 2024.”
All 16 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 24, 2026 | Unannounced visit | No violations cited |
| Jul 29, 2026 | Unannounced visit | 10 violations cited |
| Jul 22, 2026 | Announced visit | No violations cited |
| Jul 9, 2026 | Unannounced visit | No violations cited |
| Jun 3, 2026 | Unannounced visit | 1 violation cited |
| Apr 27, 2026 | Unannounced visit | No violations cited |
| Mar 17, 2026 | Unannounced visit | No violations cited |
| Mar 4, 2026 | Unannounced visit | 3 violations cited |
| Feb 10, 2026 | Unannounced visit | No violations cited |
| Aug 4, 2025 | Unannounced visit | 7 violations cited |
| Apr 23, 2025 | Unannounced visit | No violations cited |
| Apr 17, 2025 | Unannounced visit | 6 violations cited |
| Oct 17, 2024 | Unannounced visit | 1 violation cited |
| Aug 26, 2024 | Announced visit | No violations cited |
| Aug 20, 2024 | Unannounced visit | 5 violations cited |
| Feb 27, 2024 | Unannounced visit | 4 violations cited |
Is it licensed?
- Child Care Center, holding a GS 110-106 since Sep 10, 2018.
- Capacity: 47 children, ages 2 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60003498.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: New Beginnings Community Church of Charlotte, Inc..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- North Carolina’s licence for this facility is not star-rated: GS 110-106.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 37.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Crown Point After School Enrichment Program | 8 |
| Every Child Is Special | 1 |
| Christ Our Shepherd Child Care | 58 |
| Tutor Time Child Care/ Learning Center | 38 |
| Mt Moriah Child Development Center, Inc. | 13 |
| National Child Care Institute | 18 |
| The Sunrise Academy Child Development Center This child care provider | 37 |
| Elevation Church | 32 |
| Ms. Schucky’s Childcare | 6 |
| Cos Kids | 38 |
| The Goddard School | 26 |
| Harbor View Creative Learning Center | 32 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.