Harbor View Creative Learning Center
A child care center in Matthews, North Carolina 28105
10836 Monroe Road, Matthews, North Carolina 28105. (980) 339-8804.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 32 violations in the last three years
- May 142026 the latest visit on record
- 228 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
14 DCDEE visits in the last three years, the latest on May 14, 2026.
32 violations cited in the last three years, 32 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
24 violations in 5 months of the last 36. Last cited May 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
May 14, 2026: unannounced4 violations
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A safe indoor and outdoor environment was not provided for the children.
“On playground four (4) serving infants and toddlers gutters were exposed with sharp edges, dirty and worn toys were observed in a storage bin, and a playhouse had sharp points inside a window. On the playground one (1) serving infants and toddlers pavers entering the gate posed a tripping hazard.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In Space 11, shaving cream in an aerosol can was stored in an unlocked cabinet accessible to children.”
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Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches.
“On playground four (4) serving infants and toddlers, the gate and fence had areas greater than 3.5 inches and less than 9 inches posing entrapment hazard.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In Space 1, small dinosaurs in an unsealed sensory tube were stored on a counter less than five (5) feet and plastic grass fringe was on a bulletin board accessible to children. In Space 4, plastic baggies were in a storage bin located less than five feet accessible to children. In Spaces 6 and 7, the emergency medical care plan was in plastic sheet protectors posted accessible to children.”
Dec 9, 2025: unannounced2 violations
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Parent’s medication authorization did not include required information.
“In Space 10, a child requiring Benadryl on the Medical Action plan per a physician did not have the medication on site.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In Space 6, a hot wheels was in a cubby and construction paper wrapped in plastic was accessible to children. In space 3, a plastic bag with soiled clothes was in a bottle bag accessible to children.”
Jun 5, 2025: unannounced7 violations
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A valid qualification letter was not on file and available to review at the facility.
“One (1) employee had an expired qualifying letter dated 5/28/2025.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In Space 2 white out was in a bin on a shelf lower than five feet accessible to children.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“One (1) staff member hired 5/16/2025 had a medical report on file dated 5/12/2025. One (1) staff member hired 4/7/2025 had a medical report on file dated 4/10/2025.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
The inspectors’ words, 91 words
“In Space 2 sensory tubes containing small parts and loose caps were accessible to children. In space 4, a baggie with a books and hairbands were on a counter lower than five (5) feet accessible to children. In Space 6, a baggie with clothes was located in a cubby accessible to children and a baggie with hair ties was located lower than five (5) feet accessible to children. In Space 7 and Space 11, a baggie with wipes in a cubby and opened diapers in a cubby were accessible to children.”
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Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“One (1) employee had a qualifying letter on file which expired 5/28/2025.”
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Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
“One staff member requiring twenty (20) hours of training by 5/7/2025 received eight (8) hours.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“One staff member hired 5/21/2024 completed the training 9/3/2024.”
Feb 18, 2025: unannounced5 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In Space 4 batteries located in a mesh storage container without a lock and lower than five (5) feet accessible to children. In Space 11, a string of battery operated lights and a battery were accessible to children.”
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“In Space 2, a power strip with an uncovered outlet was lower than five (5) feet accessible to children.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In Spaces 1, 3, 4, 5, 6, 7, and 11 toys, including a car, a beaded maze and soft animals with marble eyes, pens marked not for children under 3, small clothes pins and foam brushes with small caps were observed accessible to children. In Spaces 3, 6 and 7 plastic including a baggie in a bottle bag, plastic wrapped construction paper, and a baggie containing calendar parts were observed accessible to children.”
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Rule violated (DCDEE’s description below)
“The child care administrator and/or all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff member did not complete the training within 90 days of employment. One (1) staff member completed the training over one year from the date of employment.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“The last drill dated 1/20/25 was conducted after three months from the last drill conducted.”
Jun 12, 2024: unannounced6 violations
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A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.
“In space #2, parent authorization for Aquaphor did not include instructions.”
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A violation was found for which there is no item number.
“Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In space #7, a staff member’s purse was being stored in an unlocked cabinet and that was less than five feet above the floor. This is a violation of 15A NCAC 18A .2820(g) STORAGE”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In space #5, there was a bottle of dry erase cleaner located on an open shelf. In space #9, there were twelve bottles of glitter and bag of batteries stored in an unlocked cabinet. In space #10, there five containers of tempera paint that read keep out of reach of children. The paint was being stored on low open shelving accessible to the children. In space #12, there were two aerosol cans of sanitizing spray and bulk soap stored in an unlocked cabinet.”
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All equipment and furnishings were not in good repair.
“In the bathroom adjacent to space #6, a screen protecting the light in the ceiling was not attached to all four corners. The steering wheels on a piece of equipment on the playground are not”
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“Paint was peeling from several doors on the outside of the building leading into classrooms.”
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Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.
“In space #1, the thermometer was not working correctly and did not show a temperature.”
Nov 7, 2023: unannounced8 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In space #9, there was an aerosol can of shaving cream stored in an unlocked cabinet.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“There were two staff members that had medical reports that were dated after their hire date.”
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Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.
“One child did not have an immunization report on file.”
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Each child’s bed, cot, or 2” mat was not individually assigned and identified.
“In space #3, there were two cots that were not clearly label with the child’s name.”
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“One staff member did not have verification on file that an annual staff evaluation had been completed.”
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Medical exam or health assessment record was not on file before or within 30 days after admission.
“Two children did not have a medical exam on file.”
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Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“The staff member completing the playground inspections has not completed playground safety training.”
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Staff did not complete the health and safety training within one year of employment.
“One staff member did not complete the health and safety training within the first year of employment.”
All 14 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 14, 2026 | Unannounced visit | 4 violations cited |
| Mar 9, 2026 | Unannounced visit | No violations cited |
| Dec 9, 2025 | Unannounced visit | 2 violations cited |
| Jun 5, 2025 | Unannounced visit | 7 violations cited |
| Feb 18, 2025 | Unannounced visit | 5 violations cited |
| Jun 12, 2024 | Unannounced visit | 6 violations cited |
| Jun 3, 2024 | Unannounced visit | No violations cited |
| May 1, 2024 | Unannounced visit | No violations cited |
| Apr 2, 2024 | Unannounced visit | No violations cited |
| Mar 21, 2024 | Unannounced visit | No violations cited |
| Feb 15, 2024 | Unannounced visit | No violations cited |
| Jan 16, 2024 | Unannounced visit | No violations cited |
| Nov 17, 2023 | Unannounced visit | No violations cited |
| Nov 7, 2023 | Unannounced visit | 8 violations cited |
Is it licensed?
- Child Care Center, holding a One Star Center License since Jul 13, 2024.
- Licensed for 228 children, ages 0 through 6.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60004078.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Harbor View Creative Learning Center, LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 1 star of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 32.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Crown Point After School Enrichment Program | 8 |
| Every Child Is Special | 1 |
| Christ Our Shepherd Child Care | 58 |
| Tutor Time Child Care/ Learning Center | 38 |
| Mt Moriah Child Development Center, Inc. | 13 |
| National Child Care Institute | 18 |
| The Sunrise Academy Child Development Center | 37 |
| Elevation Church | 32 |
| Ms. Schucky’s Childcare | 6 |
| Cos Kids | 38 |
| The Goddard School | 26 |
| Harbor View Creative Learning Center This child care provider | 32 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.