First Grace Academy
A child care center in Charlotte, North Carolina 28262
2835 W Sugar Creek Road, Charlotte, North Carolina 28262. (980) 406-3858.
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The short answer
- 45 violations in the last three years
- Jun 42026 the latest visit on record
- 92 children, its capacity in the state’s list
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
8 DCDEE visits in the last three years, the latest on Jun 4, 2026.
45 violations cited in the last three years, 45 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
45 violations in 6 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jun 4, 2026: unannounced6 violations
-
A valid qualification letter was not on file and available to review at the facility.
“A new employee hired 5/18/26 did not have a valid qualification letter on file.”
-
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“The laundry room door was unlocked. There were cleaning products accessible to children inside the laundry room.”
-
All staff records, except financial records, were not made available for review.
“A new employee hired 5/18/26 did not have a completed file to review.”
-
Center did not maintain a record of daily attendance.
“Attendance was not documented in Space B2.”
-
Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“A child’s bottle was not dated or labeled with her name.”
-
Prior to employment a Criminal Background Check was not completed.
“A new employee who began work on 5/18/26 was not qualified through the ABCMS background unit.”
Feb 11, 2026: unannounced10 violations
-
A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The staff roster was not complete in the ABMCS portal.”
-
A valid qualification letter was not on file and available to review at the facility.
“One (1) employee had an expired provisional qualification letter on file. A current CBC qualification letter was confirmed in the ABMCS portal. The current qualification letter was not on file.”
-
A written statement from each child’s parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available.
“Two (2) children had expired off-premise permissions on file.”
-
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) employee hired 1/3/25 did not have verification of successfully completing CPR certification on file for review.”
-
All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) employee hired 1/3/25 did not have verification of successful completion of First Aid available for review.”
-
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“An employee hired 1/3/25 did not have a medical report on file for review.”
-
Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.
“One (1) children enrolled on 1/5/26 did not have immunizations on file for review.”
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Emergency medical care information was not on file in the center on the child’s first day of attendance and/or was not updated as changes occurred or at least annually for each child.
“Three (3) children did not have updated emergency medical care information on file.”
-
Medical exam or health assessment record was not on file before or within 30 days after admission.
“One (1) child enrolled on 1/5/26 did not have a medical assessment on file.”
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Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.
“One (1) child’s discipline statement did not include the date of enrollment.”
Feb 19, 2025: unannounced11 violations
-
A valid qualification letter was not on file and available to review at the facility.
“An employee who began employment on 1/3/25 did not have a valid qualification letter on file for review.”
-
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.
“One (1) new employee did not complete a health questionnaire and two (2) employees health questionnaires were not renewed annually.”
-
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“Two (2) new employees did not have a medical statement on file for review.”
-
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.
“Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Two (2) employee’s SIDS training expired 1/26/25.”
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Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“One (1) new employee did not have emergency information on file and two (2) employees did not update the emergency information annually.”
-
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.
“One (1) child’s arrival time was not documented.”
-
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“Electrical outlets were uncovered in the foyer where children were observed playing and in the bathroom used by children.”
-
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“One (1) new employee did not have a negative TB test on file for review.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on 8/9/23.”
-
Prior to employment a Criminal Background Check was not completed.
“An employee who began employment on 1/3/25 did not completed the criminal background process prior to employment.”
-
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“Two (2) new employees did not have a signed shaken baby syndrome and abusive head trauma policy on file for review.”
Aug 20, 2024: unannounced3 violations
-
Fire drills were not practiced monthly and/or the drill record was incomplete.
“Fire drills were not documented for May and June 2024.”
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Food brought from home, did not meet the nutritional requirements and necessary supplements were not provided by center.
“A one year old child had a cup of juice sent from home. It was unclear if it was 100% juice and how many ounces of juice was provided.”
-
Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“A child’s water bottle was not dated in Space 2.”
Apr 10, 2024: unannounced4 violations
-
A valid qualification letter was not on file and available to review at the facility.
“Pastor Surin stated the employee was unable to access her CBC letter. The letter was not available for review today. The ABCMS system was in “maintenance mode” when I tried to login today. During the visit conducted on 2/28/24 I verified in the ABCMS system that she was qualified on 11/30/23. Repeat violation”
-
Emergency medical care information was not on file in the center on the child’s first day of attendance and/or was not updated as changes occurred or at least annually for each child.
“I observed the child’s EMC dated 2022. The paperwork on file had not been updated. Repeat violation.”
-
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“One (1) new employee’s TB screening was not signed by a physician. The employee was required to obtain a chest x-ray and the results were not on file at the facility. Repeat violation”
-
Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory.
“There were no paper towels at that handwash sink or the food prep sink in Space 1a.”
Feb 28, 2024: unannounced11 violations
-
A valid qualification letter was not on file and available to review at the facility.
“One (1) new employee did not have a qualification letter on file for review. I verified a current qualification on the ABCMS portal.”
-
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR certification expired on 2/19/24 for two (2) employees.”
-
All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification expired on 2/19/24 for two (2) employees.”
-
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
“Safe sleep checks were not documented every fifteen (15) minutes as stated on the safe sleep policy.”
-
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“One (1) new employee hired 12/4/23 had a medical report dated 2/21/24.”
-
Emergency medical care information was not on file in the center on the child’s first day of attendance and/or was not updated as changes occurred or at least annually for each child.
“One (1) child’s EMC information was not updated annually.”
-
Fire drills were not practiced monthly and/or the drill record was incomplete.
“A fire drill was not documented for December 2023.”
-
Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“Bottles were labeled but not dated.”
-
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“One (1) new employee’s TB screening was not signed by a physician.”
-
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“The last shelter-in-place or lockdown drill was completed in August 2023.”
-
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“One (1) new employee did not sign the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy prior to caring for children.”
All 8 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jun 4, 2026 | Unannounced visit | 6 violations cited |
| May 11, 2026 | Unannounced visit | No violations cited |
| May 6, 2026 | Announced visit | No violations cited |
| Feb 11, 2026 | Unannounced visit | 10 violations cited |
| Feb 19, 2025 | Unannounced visit | 11 violations cited |
| Aug 20, 2024 | Unannounced visit | 3 violations cited |
| Apr 10, 2024 | Unannounced visit | 4 violations cited |
| Feb 28, 2024 | Unannounced visit | 11 violations cited |
Is it licensed?
- Child Care Center, holding a GS 110-106 since Aug 20, 2024.
- Capacity: 92 children, ages 0 through 12.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60004171.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Premiere Eglise Haitienne De La Grace.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- North Carolina’s licence for this facility is not star-rated: GS 110-106.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 45.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| First Grace Academy This child care provider | 45 |
| University Meadows A.s.e.p. | 15 |
| Chesterbrook Academy | 78 |
| Governors’ Village Asep | 13 |
| Phelps Love and Care | 7 |
| Kids R Kids #5 NC | 27 |
| Love’s Creation Home Care | 28 |
| Cadence Academy Preschool, Mallard | 60 |
| Tutor Time Child Care/Learning Center | 83 |
| Stoney Creek Elementary Asep | 23 |
| Children of America Charlotte, LLC | 67 |
| Governors’ Village Stem Academy | 81 |
| Kiddie University Inc. | 1 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.