Alliance Center for Education at the Plaza

A current activity plan was not posted for each group of children for reference.

“While monitoring Space #1, the Two-year-old room, the posted lesson plan on the classroom’s curriculum board was observed to be dated for the week of February 2nd through February 6th.”

Rule A current activity plan was not posted for each group of children for reference.. Corrected during the inspection.

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seven (7) staff files were reviewed including five (5) new staff members and two (2) veteran staff members. It was observed that one (1) new staff member did not have documentation on file for having successfully completed certification in CPR training appropriate to the age of the children in care from an approved training organization.”

Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 28, 2026. Correction verified: by a letter from the provider.

All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seven (7) staff files were reviewed including five (5) new staff members and two (2) veteran staff members. It was observed that three (3) new staff members did not have documentation on file for having successfully completed certification in First Aid training appropriate to the age of the children in care from an approved training organization.”

Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 28, 2026. Correction verified: by a letter from the provider.

Center administrators and staff did not use the information provided in the application to ensure that each individual child’s needs are met.

“Medication was monitored. It was observed that one (1) child with a documented, chronic medical condition requiring two (2) life-saving medications, only had one medication onsite and accessible for use as the other medication present had expired on December 31, 2025.”

Rule Center administrators and staff did not use the information provided in the application to ensure that each individual child's needs are met.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 5, 2026. Correction verified: by a letter from the provider.

Each employee’s personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies.

“Seven (7) staff files were reviewed including five (5) new staff members and two (2) veteran staff members. It was observed that one (1) new staff member did not have a signed and dated statement that they received a job description on file.”

Rule Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies.. Corrected during the inspection.

Parent participation plan was not discussed with parents on or before the child’s first day of attendance and/or a copy was not given to them or posted in the center.

“Five (5) children’s files were monitored today. It was observed that one (1) child did not have an acknowledgement of reviewing the program’s Parent Participation Plan on file.”

Rule Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 20, 2026. Correction verified: by a letter from the provider.

Prescribed medicines, that are pharmaceutical samples, was not stored in the manufacturers original packaging, was not labeled with the child’s name, and/or written instructions did not include the required information.

“Medication was monitored. It was observed that one (1) child with a prescription, topical ointment present did not have the correct corresponding paperwork complete and on file.”

Rule Prescribed medicines, that are pharmaceutical samples, was not stored in the manufacturers original packaging, was not labeled with the child's name, and/or written instructions did not include the required information.. Corrected during the inspection.

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

“Quarterly emergency drills were monitored. It was observed that the program’s last emergency drill was documented to have taken place on September 26, 2025.”

Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 4, 2026. Correction verified: by a letter from the provider.

The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.

“Two outdoor learning environments were monitored during today’s visit. In the outdoor learning environment utilized by younger preschool-aged children an abundance of small, brown Sweet Gum Tree pods were observed present on the ground. It was also while monitoring the area utilized by older children that broken tree branches, pieces of trash, mounds of leaves and an active ant hill was observed present.”

Rule The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 5, 2026. Correction verified: by a letter from the provider.

The EPR Plan did not include the location of the Ready to Go File and or the required information.

“The program’s Ready to Go File was monitored and it was observed to be missing information for two (2) new staff members and three (3) currently enrolled children.”

Rule The EPR Plan did not include the location of the Ready to Go File and or the required information.. Corrected during the inspection.

The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction.

“Five (5) children’s files were monitored today. It was observed that one (1) child did not have an acknowledgement of reviewing or receiving written notification of the program’s smoking and tobacco restriction policy on file.”

Rule The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 20, 2026. Correction verified: by a letter from the provider.

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with parents of currently enrolled children 0-5 within 30 days of adopting the policy.

“Five (5) children’s files were monitored today. It was observed that one (1) child did not have an acknowledgement of reviewing the program’s Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy on file.”

Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with parents of currently enrolled children 0-5 within 30 days of adopting the policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 20, 2026. Correction verified: by a letter from the provider.

A child was released to an individual that was not listed on the application.

“Based on a staff interview and a review of the information provided in the original self-report documentation, as well as the program’s transportation documentation there is evidence that a child was released to an individual that was not listed on the child’s application.”

Rule A child was released to an individual that was not listed on the application.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 1, 2026. Correction verified: by a letter from the provider.

Center did not maintain a record of daily attendance.

“During today’s visit the three-year-old classroom’s daily attendance form was reviewed. It was observed that although it was reported during staff interviews fifteen (15) children were present on that day of the incident there were only fourteen (14) children marked present on the form utilized during transitions. It was also observed that one child that had been marked absent for the day was documented as being both signed in and out on the day of the incident.”

Rule Center did not maintain a record of daily attendance.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 3, 2025. Correction verified: by a letter from the provider.

Children were not adequately supervised at all times.

“Based on staff interviews and a review of video footage it was determined that a three-year-old child was left unattended on the playground when the child’s teacher transitioned with the rest of the class back to the classroom.”

Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 3, 2025. Correction verified: at a follow-up visit by DCDEE.

A safe indoor and outdoor environment was not provided for the children.

“In Space #2 upon entering the classroom the door was observed difficult to move and requiring a small amount of force to open. I shared that this is a safety hazard, as it creates a delay with both accessing and exiting the space when the classroom utilizes this path of travel for emergency evacuation drills.”

Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 7, 2025. Correction verified: by a letter from the provider.

All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair.

“It was observed that a large section of linoleum approximately one inch and a half wide by ten inches long was missing on the floor near the door leading to the outdoor learning environment causing an opening to form in that area.”

Rule All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 10, 2025. Correction verified: by a letter from the provider.

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Eight (8) veteran staff files were reviewed utilizing the most current staff and training worksheet. It was observed that three (3) staff members did not have documentation on file for having current CPR certification in either CPR.”

Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 11, 2025. Correction verified: by a letter from the provider.

All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Eight (8) veteran staff files were reviewed utilizing the most current staff and training worksheet. It was observed that three (3) staff members did not have documentation on file for having current First Aid certification.”

Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 11, 2025. Correction verified: by a letter from the provider.

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.

“During today’s visit the center’s incident log was monitored. It was observed that various completed incident reports were being stored in the same binder with center’s incident log.”

Rule Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 10, 2025. Correction verified: by a letter from the provider.

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.

“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last annual Fire Inspection the facility has on file was conducted on 02/04/25 but the completed, approved inspection form had not forwarded to myself within seven days, as required.”

Rule Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.. Corrected during the inspection.

Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.

“Four (4) children’s files were monitored today. It was observed that each child’s file did not contain a signed/dated parent’s statement acknowledging the facility’s discipline policy including the child’s name and date of enrollment.”

Rule Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 11, 2025. Correction verified: by a letter from the provider.

The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.

“The outdoor learning environment was monitored. A large, white storage container was observed present immediately near the left side of the fence and in poor repair. The bottom of the storage unit had visible holes, leaves/other debris surrounding it and small openings present.”

Rule The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 10, 2025. Correction verified: by a letter from the provider.

The schedule of off premise activities was not current and/or did not include required information.

“It was observed that two (2) children that participated in today’s field trip did not have a written statement on file for participation in an off-premises activity that included all required information.”

Rule The schedule of off premise activities was not current and/or did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 10, 2025. Correction verified: by a letter from the provider.

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 8, 2024. Correction verified: by a letter from the provider.

Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.

“In Space Four (4) medications were monitored and it was observed that two (2) children with chronic medical conditions had emergency medication present that did not have the required, completed Medical Action Plan on file.”

Rule Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 8, 2024. Correction verified: by a letter from the provider.

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.

“During the walk through of the facility the program’s kitchen was monitored. It was observed that the kitchen door was unlocked and the kitchen was unoccupied. There were multiple unused electrical outlets on a wall adapter and two (2) additional unused electrical outlets observed not covered with safety covers when not in use.”

Rule Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 14, 2024. Correction verified: by a letter from the provider.

Equipment and furnishings were not sturdy, stable and free of hazards.

“In Space Two (2) and Space Four (4) cabinets located under the classrooms’ handwashing sinks were observed being secured with a metal, chain-linked padlock system with visible rusting.”

Rule Equipment and furnishings were not sturdy, stable and free of hazards.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 8, 2024. Correction verified: by a letter from the provider.

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

“Files for four (4) new staff members were reviewed and it was observed that each file did not contain proof that each employee had completed the required 16 hours of on-site orientation within the first six weeks of employment.”

Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 14, 2024. Correction verified: by a letter from the provider.

A safe indoor and outdoor environment was not provided for the children.

“Emergency medication was monitored and it was observed in Space #2 and Space#4 that two children had Benadryl listed on their Medical Action Plans but did not have the medications on site.”

Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 7, 2024. Correction verified: by a letter from the provider.

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

“In Space #2 a container of disinfecting wipes and a bottle of aquarium cleaner, each with the warning Keep out of the Reach of Children accompanied by other warnings were observed being stored on a shelf.”

Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

Center did not maintain a record of daily attendance.

“In Space #1 fourteen (14) children were observed present but none were documented on the posted daily attendance sheet.”

Rule Center did not maintain a record of daily attendance.. Corrected during the inspection.

Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.

“It was observed that health information and medical assessment for the new staff member hired on January 29, 2024 was stored with all other employee paperwork and not in a separate folder, as required.”

Rule Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 1, 2024. Correction verified: by a letter from the provider.

Equipment and furnishings were not sturdy, stable and free of hazards.

“The outdoor learning environment was monitored. A broken plastic drainage cover with visibly sharp edges was observed on the wall of the facility and accessible to children.”

Rule Equipment and furnishings were not sturdy, stable and free of hazards.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 7, 2024. Correction verified: by a letter from the provider.

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.

“Emergency medication was monitored and it was observed in Space #1 that one child did not have a current permission to administer form on file and in Space #2 one child did had an incomplete permission to administer form on file, as it was missing the parent’s signature.”

Rule Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 1, 2024. Correction verified: by a letter from the provider.

Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.

“In Space #1 emergency medication was monitored and it was observed that one child had medication present but did not have the original container available.”

Rule Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 1, 2024. Correction verified: by a letter from the provider.

The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.

“The Emergency Preparedness and Response Plan was reviewed and found to not contain all information, as required.”

Rule The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 7, 2024. Correction verified: by a letter from the provider.