The Neighborhood Home Nursery and Daycare Services
A family child care home in Charlotte, North Carolina 28215
5227 Kodiak Court, Charlotte, North Carolina 28215. (704) 597-5874.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 18 violations in the last three years
- Oct 142026 the latest visit on record
- 8 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
12 DCDEE visits in the last three years, the latest on Oct 14, 2026.
18 violations cited in the last three years, 18 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
18 violations in 6 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Aug 26, 2026: unannounced1 violation
-
Adequate supervision was not provided for children in the Family Child Care Home.
The inspectors’ words, 91 words
“The provider was observed via video on August 19, 2026, stepping completely outside of the home to talk to a police officer and allowing the door to close behind her leaving preschool-aged children inside the home. A second incident occurred on August 20, 2026 when the provider had exited the home while children were in care and pulled one weed from an area near the front of the home before returning inside, again leaving children enrolled in the program not adequately supervised by being able to see and hear the children.”
Aug 5, 2026: unannounced6 violations
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Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered.
“Training records were monitored for the provider and it was observed that she had last completed the required Health and Safety trainings in July 2021 and was due for the required five-year renewal but this had not occurred.”
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Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator’s own preschool children.
“There was no attendance record completed for today.”
-
Signed discipline statement did not include the required information, as outlined in rule.
“Four (4) children’s files were reviewed, and it was observed that two (2) children did not have signed discipline statements on file that included all of the required information, as outlined in rule.”
-
The EPR Plan did not include the location of the Ready to Go File and/or required information.
“The facility’s Ready to Go file was monitored. It was observed that program’s Ready to Go File had not been updated to include information for two (2) currently enrolled children, as required.”
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The operator did not develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training and/or the Plan was not completed on the template provided by the Division.
“An attempt was made to monitor the program’s EPR. It was observed that the EPR was not accessible for review.”
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The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information.
“Four (4) children’s files were reviewed, and it was observed that two (2) children did not have signed Shaken Baby acknowledgement statements on file including the child’s date of enrollment.”
Apr 8, 2026: unannounced1 violation
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A valid qualification letter was not on file and available for review at the facility.
“It was observed that one household member, R. Price, did not have a current Criminal Background Check (CBC) on file for review.”
Aug 7, 2025: unannounced1 violation
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Copy of each child’s health assessment, including the operator’s own preschool child(ren), was not on file within 30 days of enrollment.
“Five (5) children’s files were reviewed, and it was observed that one (1) child did not have a completed health assessment on file within 30 days of enrollment.”
Jan 31, 2025: unannounced1 violation
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Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.
“While conducting a walk-through of the program two (2) cans of aerosol Air Freshener were observed being stored on top of a bin located on the half wall in the childcare space and an aerosol can of Lysol was observed being stored on the toilet in the program’s bathroom.”
Jul 15, 2024: unannounced4 violations
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Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three.
“In the childcare space two (2) children under three years of age were present and it was observed that plastic grocery bags were being stored hanging from the top corner of the changing table and accessible to these children.”
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The EPR Plan did not include the location of the Ready to Go File and/or required information.
“The facility’s Ready to Go File was monitored and it was observed that it did not contain all required information and had not been updated as specific program-related changes occur, as required.”
-
The operator did not develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training and/or the Plan was not completed on the template provided by the Division.
“The facility’s EPR was monitored and it was observed that it did not contain all required information and had not been updated as specific program-related changes occur, as required.”
-
Written feeding schedule was not on file for each child under 15 months of age and/or was not updated regularly to reflect changes in the child’s needs.
“It was observed that one (1) child under fifteen months old had an infant feeding plan on file that had not been updated to reflect they are currently eating table food.”
May 8, 2024: unannounced4 violations
-
Adequate supervision was not provided for children in the Family Child Care Home.
“During naptime Ms. Price was observed taking the trash outside to a bin located on the back patio of the home causing a lapse in supervision.”
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Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three.
“In the childcare space it was also observed that the children’s personal items were being stored in plastic shopping bags on the bottom shelves of the changing table and accessible to children.”
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Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily.
“In the childcare space it was observed that the posted safe sleep policy was not customized to reflect the center’s specific policy, this was discussed with the provider and corrected during the visit.”
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Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes.
“Safe sleep checks were monitored and it was observed that these are not being completed consistently.”
All 12 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 14, 2026 | Unannounced visit | No violations cited |
| Sep 1, 2026 | Unannounced visit | No violations cited |
| Aug 26, 2026 | Unannounced visit | 1 violation cited |
| Aug 5, 2026 | Unannounced visit | 6 violations cited |
| Apr 8, 2026 | Unannounced visit | 1 violation cited |
| Aug 7, 2025 | Unannounced visit | 1 violation cited |
| Jul 22, 2025 | Unannounced visit | No violations cited |
| Jul 11, 2025 | Unannounced visit | No violations cited |
| Jan 31, 2025 | Unannounced visit | 1 violation cited |
| Jul 15, 2024 | Unannounced visit | 4 violations cited |
| May 16, 2024 | Unannounced visit | No violations cited |
| May 8, 2024 | Unannounced visit | 4 violations cited |
Is it licensed?
- Family Child Care Home, holding a One Star Family CC Home License since Aug 7, 2008.
- Licensed for 8 children, ages 0 through 12.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 60002973.
- Restriction: Other - maximum of five children on second shift.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Price, Deneen A.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 1 star of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 18.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| The Neighborhood Home Nursery and Daycare Services This child care provider | 18 |
| J.h. Gunn Asep | 22 |
| Hill’s Little Angels Child Care | 5 |
| Banana-Rama Day Care | 15 |
| Pee Wee’s Little People | 40 |
| Reedy Creek Elementary Asep | 14 |
| Brown’s Baby Love Home Care | 12 |
| My Second Home | 6 |
| Taylor’s Home Day Care | 19 |
| Tiaes and Joshua’s Christian Playschool | 32 |
| Tots World | 61 |
| Coleman’s Childcare | 10 |
| Joseph W. Grier Academy Asep | 3 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.