Hearth Record

Kay’s Learning Academy

A child care center in Denver, North Carolina 28037

4732 N NC 16 Business Highway, Denver, North Carolina 28037. (980) 222-7777.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 14 violations in 4 months of the last 36. Last cited Jul 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

5 DCDEE visits in the last three years, the latest on Jul 1, 2026.

14 violations cited in the last three years, 14 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

14 violations in 4 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 3, 2026.

14 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Jul 1, 2026: unannounced2 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In space #2b, the sanitizing solution and the disinfectant solution were observed in an unlocked cabinet below the diaper changing table accessible to children. Children had access to this space from space #2a via a baby gate. In space #1, the sanitizing solution was observed on top of a desk accessible to children.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.

    “In space #1, six water bottles belonging to children that were sent from home were not labeled with the child’s name nor stored in the child’s cubby.”

    Rule Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.. Corrected during the inspection.

Dec 16, 2025: unannounced2 violations
  • Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

    “A visual sleep check was documented for one sleeping infant, eleven months of age, on November 17, 2025, at 1:16pm and was not checked again until 1:37pm; on November 19, 2025, at 1:45pm and was not checked again until 2:03pm; and on December 11, 2025, at 2:22pm and was not checked again until 2:39pm”

    Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: by a letter from the provider.

  • Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.

    “In space #2a, three children did not have their hands washed prior to eating snack.”

    Rule Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 30, 2025. Correction verified: by a letter from the provider.

Sep 8, 2025: unannounced2 violations
  • Children under one year of age were not kept separate from children two years and older.

    “In space #1, one infant eight months of age was grouped with one child one year of age, one child three years of age, and four children four years of age, with one staff member. The infant was observed in a bouncy seat while in space #1. The child one year of age was observed in a highchair eating a snack while in space #1.”

    Rule Children under one year of age were not kept separate from children two years and older.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 22, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Children were not adequately supervised at all times.

    The inspectors’ words, 128 words

    “The Child Care Consultant arrived at the facility at 10:00am and rang the doorbell at the front door entrance leading to space #1. The Child Care Consultant rang the doorbell a second time and two children four years of age opened the front door. The Child Care Consultant entered the facility into the open lobby area and scanned space #1 and did not observe a staff member. F. Poole, Teacher, turned the corner from the doorway leading to space #2a carrying a child one year of age. F. Poole confronted the two children about opening the front door and told them not to open the front door. At that time, seven children eight months to four years of age were observed in space #1 with one staff member.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 22, 2025. Correction verified: at a follow-up visit by DCDEE.

Aug 28, 2025: unannounced8 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One staff member, R. Baker, employed on July 1, 2025, was not added to the ABCMS Provider Portal roster.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 11, 2025. Correction verified: by a letter from the provider.

  • A current activity plan was not posted for each group of children for reference.

    “In space #2a, the activity plan posted for reference was dated March 31, 2025, through April 4, 2025.”

    Rule A current activity plan was not posted for each group of children for reference.. Corrected during the inspection.

  • Bed, cribs, playpens, cots or mats were not placed at least 18” apart or separated by partitions when in use.

    “In space #2a, two cots with sleeping children were spaced twelve inches apart.”

    Rule Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 11, 2025. Correction verified: by a letter from the provider.

  • Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

    “In space #2b, documentation of visual safe sleep checks for one seven-month-old infant enrolled on March 17, 2025, for the month of August 2025, were documented in BrightWheel and did not include safe sleep positions or safe sleep checks occurring at least every fifteen minutes.”

    Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 11, 2025. Correction verified: by a letter from the provider.

  • Children were not adequately supervised at all times.

    The inspectors’ words, 121 words

    “Upon arrival, two children four years of age opened the front door to the facility when the child care consultant rang the facilities doorbell. When the child care consultant asked the children where the teacher was, the children replied “not here.” At that time, Tekayla Poole, administrator, walked around the corner from the area leading to space #2a and asked, “did they let you in?” Ms. Poole stated she was delivering muffins to the teachers in the other classroom when the doorbell rang. The two children had left space #1 and entered the front lobby area through a baby gate to open the front door. Seven children, three and four years of age, were present in space #1 during this time.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 22, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.

    “On the playground, two staff members, R. Baker and F. Poole, were observed with seventeen children, seven months to four years of age at approximately 11:30am. In space #2a, one infant seven months of age was grouped with five children one year of age, three children two years of age, and one child three years of age, with two staff members.”

    Rule Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 22, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Personnel records were not maintained on file in the timeframes given by Rule .2318(7).

    “Staff records for a previous staff member, J. Santiago, employed on November 3, 2024, were not maintained for one year after this staff member was no longer employed. The administrator could not recall the date of this staff member’s termination.”

    Rule Personnel records were not maintained on file in the timeframes given by Rule .2318(7).. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 11, 2025. Correction verified: by a letter from the provider.

  • Questionable medication instructions from parents were followed without signed written dosage instructions received from physician or authorized health professional.

    “Authorization to administer over-the-counter Tylenol to an infant seven months of age did not include dosage instructions from a physician. The manufacturer’s instructions for the Tylenol stated, “under 2 ask a doctor.””

    Rule Questionable medication instructions from parents were followed without signed written dosage instructions received from physician or authorized health professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 11, 2025. Correction verified: by a letter from the provider.

All 5 visits on record
Visits on record
DateVisitWhat the record says
Jul 1, 2026Unannounced visit2 violations cited
Dec 16, 2025Unannounced visit2 violations cited
Sep 22, 2025Unannounced visitNo violations cited
Sep 8, 2025Unannounced visit2 violations cited
Aug 28, 2025Unannounced visit8 violations cited

Is it licensed?

  • Child Care Center, holding a Three Star Center License since Sep 30, 2025.
  • Licensed for 30 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 55000198.
  • Restriction: Other - Children must play in fenced-in area.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Kay’s Learning Academy LLC.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 3 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 38 child care providers in Lincoln County, the middle value for violations cited in the last three years was 11; this one had 14.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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