Hearth Record

Chesterbrook Academy

A child care center in Denver, North Carolina 28037

7274 Highway 73, Denver, North Carolina 28037. (704) 827-1091.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 30 violations in 8 months of the last 36. Last cited Aug 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

21 DCDEE visits in the last three years, the latest on Aug 25, 2026.

30 violations cited in the last three years, 30 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

30 violations in 8 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 3, 2026.

30 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Aug 11, 2026: unannounced1 violation
  • Children were not adequately supervised at all times.

    “On July 28, 2026, a group of sixteen children, two and three years of age, was transitioning to the playground from space #9, with two staff members. The group exited space #9 then went down the hallway to the side door leading outside to a fenced pathway that led to the playground. After the group exited the building, one child, two years of age, was left alone unsupervised in the hallway for approximately one to two minutes at approximately 9:50am. Staff were not aware of the child’s location.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 25, 2026. Correction verified: at a follow-up visit by DCDEE.

Mar 10, 2026: unannounced7 violations
  • An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.

    “In space #1a, feeding plans for nine children were not posted in the classroom. In space #1b, feeding plans for eight children were not posted in the classroom.”

    Rule An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted.. Corrected during the inspection.

  • Center staff did not comply with the safe sleep policy.

    “In space #1a, the sleep position for one child, five months of age, was not documented on the sleep chart at 3:30pm, 3:45pm, 4:00pm, on March 9, 2026.”

    Rule Center staff did not comply with the safe sleep policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 24, 2026. Correction verified: by a letter from the provider.

  • Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

    “One staff member, L. Barnett, employed on September 15, 2025, only received five hours of orientation within the first two weeks of employment.”

    Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 24, 2026. Correction verified: by a letter from the provider.

  • For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices.

    “In space #10, the art materials that were accessible to children two years of age consisted of Play-Doh, paper/coloring sheets, and chalk boards.”

    Rule For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices.. Corrected during the inspection.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “In space #9, three opened packages of Halls cough drops were observed in an unlocked cabinet above the counter and handwashing sink.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

  • Operational policies were not discussed with parents on or before the child’s first day and/or they were not notified in writing of all changes.

    “Receipt of operational policies for two children enrolled on November 10, 2025, and November 24, 2025, was not on file for review.”

    Rule Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 24, 2026. Correction verified: by a letter from the provider.

  • Staff did not complete the health and safety training within one year of employment.

    “The following staff members did not complete all required health and safety trainings within the first year of employment: T. Williams employed on February 26, 2024; A. Batts employed on June 12, 2024; M. Myatt employed on November 25, 2024; and J. Howard Blackwell employed on January 6, 2025. One staff member, K. Dippolito, employed on August 13, 2024, did not complete health and safety trainings until February 24, 2026.”

    Rule Staff did not complete the health and safety training within one year of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 24, 2026. Correction verified: by a letter from the provider.

Aug 21, 2025: unannounced5 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In space #2b, a bottle of Palmer’s Cocoa Butter body oil with multiple safety warnings was observed in an unlocked cabinet above the refrigerator. In space #3, two Lysol all purpose cleaner spray bottles, an aerosol can of WD-40, and an aerosol can of Sprayway glass cleaner were observed in two different unlocked cabinets.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.

    “Permission to transport two school age children to and from school beginning August 13, 2025 for one child, and beginning August 14, 2025 for another child, was not on file available for review.”

    Rule Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 5, 2025. Correction verified: by a letter from the provider.

  • Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

    “In space #1a, a visual safe sleep check was documented for one sleeping infant, five months of age, at 2:15pm on 8/20/2025 by T.W., however, a safe sleep check was not documented again until the child woke up at 2:40pm by T.W. Also in space #1a, a visual safe sleep check was documented for one sleeping infant, six months of age, at 11:15am on 8/20/2025 by T.W., however, a safe sleep check was not documented again until the child woke up at 11:40am by T.W.”

    Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 5, 2025. Correction verified: by a letter from the provider.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “In space #2b, a container of CareOne medicated chest rub was observed in an unlocked cabinet above the refrigerator.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In space #9, the classroom for children two years of age, foam stampers, foam stamp pads, and seven small pieces of crayons were observed on a shelf accessible to children.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

Mar 19, 2025: unannounced6 violations
  • A valid qualification letter was not on file and available to review at the facility.

    “One staff member, Ruth Wolf, employed on 3/17/2017, did not have a criminal background check qualification letter on file for review from 1/31/2025 through 2/10/2025. One staff member, Amy Cooke, employed on 7/29/2019, did not have a criminal background check qualification letter on file for review from 2/1/2025 through 2/24/2025.”

    Rule A valid qualification letter was not on file and available to review at the facility.. Corrected during the inspection.

  • A violation was found for which there is no item number.

    “Light fixtures in all areas shall be kept clean and in good repair. Shielded or shatterproof bulbs shall be used in food preparation, storage, and serving areas and in all rooms used by children. In space #8, the fluorescent light fixture on the ceiling above the tables where children eat meals and snack was broken with a piece of the light fixture covering the fluorescent bulbs missing. This is a violation of Sanitation Rule 15A NCAC 18A .2826(a).”

    Rule A violation was found for which there is no item number.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 2, 2025. Correction verified: by a letter from the provider.

  • All vehicles used to transport children were not free of hazards.

    “On the Chesterbrook Academy bus #534, a hole was observed in the upholstery of the first row seat on the passenger side approximately 1 inch wide. Foam was exposed from the hole.”

    Rule All vehicles used to transport children were not free of hazards.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 2, 2025. Correction verified: by a letter from the provider.

  • Bed, cribs, playpens, cots or mats were not placed at least 18” apart or separated by partitions when in use.

    “In space #9, one cot was six inches away from another cot with a sleeping child. In space #2b, three cots with sleeping children were each spaced twelve inches apart.”

    Rule Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use.. Corrected during the inspection.

  • Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).

    “The previous criminal background check qualification letter for staff member Ruth Wolf, employed on 3/17/2017, expired on 1/30/2025 and the current criminal background check qualification letter was not obtained until 2/11/2025. The previous criminal background check qualification letter for staff member Amy Cooke, employed on 7/29/2019, expired on 1/31/2025 and the current criminal background check qualification letter was not obtained until 2/25/2025.”

    Rule Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).. Corrected during the inspection.

  • The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.

    “In space #7, the red plastic bucket serving as a sink within the furniture in the dramatic play activity area had a cracked, broken corner.”

    Rule The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.. Corrected during the inspection.

Nov 13, 2024: unannounced1 violation
  • Children were not adequately supervised at all times.

    “On November 12, 2024, one child one year of age was left alone unsupervised in space #9 for less than two minutes at approximately 4:00pm.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 26, 2024. Correction verified: at a follow-up visit by DCDEE.

Nov 5, 2024: unannounced1 violation
  • Children were not adequately supervised at all times.

    “On October 21, 2024, one child two years of age was left unsupervised outdoors, inside a gated area between the playground and the facility, for approximately five minutes between approximately 4:10pm and 4:15pm.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 13, 2024. Correction verified: at a follow-up visit by DCDEE.

Apr 3, 2024: unannounced4 violations
  • All vehicles used to transport children were not free of hazards.

    “On the Explor bus, a hole was observed in the upholstery of the second seat on the passenger side approximately 2 inches long and 1 inch wide. Foam and Styrofoam were missing from inside the hole of the seat.”

    Rule All vehicles used to transport children were not free of hazards.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 15, 2024. Correction verified: by a letter from the provider.

  • Authorization for emergency medical care information was not signed by child’s parent.

    “The application for one child enrolled on February 27, 2024, did not include the parent’s signature for emergency medical care authorization.”

    Rule Authorization for emergency medical care information was not signed by child's parent.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 15, 2024. Correction verified: by a letter from the provider.

  • Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.

    “The transportation permission form for one school-age child, enrolled on February 16, 2021, was not available for review during the visit for routine transportation to and from school.”

    Rule Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 15, 2024. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In space #10, the classroom for children two years of age, small, broken pieces of crayon were observed in the art activity area accessible to children. The broken pieces of crayon and measured less than one inch in length.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

Feb 23, 2024: unannounced1 violation
  • Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.

    “In space #1a, the refrigerator temperature was observed at 50 degrees Fahrenheit at 12:05pm. The administrator adjusted the refrigerator temperature setting during the visit, however, the refrigerator thermometer still read 50 degrees Fahrenheit at 12:16pm.”

    Rule Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.. Corrected during the inspection.

Feb 14, 2024: unannounced1 violation
  • Each infant was not served only bottles labeled with their individual name.

    “In space #1a, on February 8, 2024, one infant was fed a 7-ounce bottle of breastmilk that did not belong to that child.”

    Rule Each infant was not served only bottles labeled with their individual name.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 28, 2024. Correction verified: by a letter from the provider.

Dec 6, 2023: unannounced3 violations
  • Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

    “The first two weeks of orientation training was not documented for one staff employed on November 14, 2023.”

    Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 20, 2023. Correction verified: by a letter from the provider.

  • Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

    “In space #2a, the permission form for one child’s Epi-Pen expired on 10/26/2023 and the permission form for one child’s Banana Boat sunscreen expired on 10/1/2023.”

    Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 20, 2023. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    The inspectors’ words, 153 words

    “In space #9, one plastic package of Huggies diapers with safety warnings was observed in a child’s cubby below a vertical height of five feet from the floor accessible to children two years of age. In the bathroom connected to space #9 and space #10, two plastic packages of wipes with safety warnings were observed on top of the paper towel dispensers accessible to children two years of age. In space #10, one plastic package of Pampers wipes with safety warnings was observed on a table accessible to children two years of age. Two plastic packages of wipes with safety warnings were observed in an unlocked drawer accessible to children two years of age. Five plastic packages of wipes with safety warnings and one plastic package of diapers with safety warnings were observed in children’s cubbies below a vertical height of five feet from the floor accessible to children two years of age.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

All 21 visits on record
Visits on record
DateVisitWhat the record says
Aug 25, 2026Unannounced visitNo violations cited
Aug 11, 2026Unannounced visit1 violation cited
Mar 17, 2026Announced visitNo violations cited
Mar 10, 2026Unannounced visit7 violations cited
Aug 21, 2025Unannounced visit5 violations cited
Apr 30, 2025Unannounced visitNo violations cited
Mar 26, 2025Announced visitNo violations cited
Mar 19, 2025Unannounced visit6 violations cited
Feb 5, 2025Unannounced visitNo violations cited
Feb 5, 2025Unannounced visitNo violations cited
Feb 3, 2025Announced visitNo violations cited
Jan 2, 2025Unannounced visitNo violations cited
Nov 26, 2024Unannounced visitNo violations cited
Nov 13, 2024Unannounced visitNo violations cited
Nov 13, 2024Unannounced visit1 violation cited
Nov 5, 2024Unannounced visit1 violation cited
Oct 24, 2024Unannounced visitNo violations cited
Apr 3, 2024Unannounced visit4 violations cited
Feb 23, 2024Unannounced visit1 violation cited
Feb 14, 2024Unannounced visit1 violation cited
Dec 6, 2023Unannounced visit3 violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Sep 7, 2021.
  • Licensed for 170 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 55000118.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Seg Inc..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 38 child care providers in Lincoln County, the middle value for violations cited in the last three years was 11; this one had 30.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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