Hearth Record

The Learning Express

A child care center in Denver, North Carolina 28037

419 North Pilot Knob Road, Denver, North Carolina 28037. (704) 483-6373.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 13 violations in 8 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

10 DCDEE visits in the last three years, the latest on Oct 20, 2026.

13 violations cited in the last three years, 12 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

13 violations in 8 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.

13 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Oct 20, 2026: unannounced1 violation
  • Children were not adequately supervised at all times.

    “On October 6, 2026, five (5) children, four (4) months of age to one (1) year of age, were left unattended and unsupervised in Space #5 for forty-seven (47) seconds (from 10:27:07am to 10:27:54am).”

    Rule Children were not adequately supervised at all times..

Jul 14, 2026: unannounced2 violations
  • Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

    “In Space #1, the permission to administer medication forms for one (1) tube of Boudreauxs Butt Paste Max Strenth expired on June 23, 2026, one (1) tube of Aquaphor Healing Cream 3 in 1 Diaper Rash Cream expired on June 26, 2026, and one (1) container of Triple Paste Skin Protectant expired on July 7, 2026.”

    Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 16, 2026. Correction verified: by a letter from the provider.

  • Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.

    “In Space #2, one (1) Epinephrine Injection UPS Auto Injector was not in the original container in which it was dispensed and did not have a pharmacy label.”

    Rule Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 16, 2026. Correction verified: by a letter from the provider.

May 1, 2026: unannounced1 violation
  • Children were not adequately supervised at all times.

    “On April 24, 2026, a staff member failed to provide developmentally appropriate supervision and was not aware of how a child sustained two linear marks on the left arm which broke the skin.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2026. Correction verified: by a letter from the provider.

Feb 26, 2026: unannounced1 violation
  • Center staff did not comply with the safe sleep policy.

    The inspectors’ words, 145 words

    “In Space #5, one (1) infant, ten (10) months of age, had a visual safe sleep check documented on January 20, 2026, at 1:55pm and not again until 2:11pm. In Space #5, one (1) infant, eleven (11) months of age, had a visual safe sleep check documented on January 20, 2026, at 1:55pm and not again until 2:11pm. In Space #5, one (1) infant, eleven (11) months of age, had a visual safe sleep check documented on January 23, 2026, at 1:14pm and not again until 1:30pm. In Space #5, one (1) infant, seven (7) months of age, had a visual safe sleep check documented on January 23, 2026, at 11:35am and not again until 11:58am. In Space #5, one (1) infant, elven (11) months of age, had a visual safe sleep check documented on January 23, 2026, at 11:40am and not again until 11:58am.”

    Rule Center staff did not comply with the safe sleep policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 26, 2026. Correction verified: by a letter from the provider.

Jul 23, 2025: unannounced1 violation
  • Enhanced staff/child ratios and group sizes were not met.

    “In Space #6, thirteen (13) children, three (3) to five (5) years of age, were being cared for by one (1) staff member.”

    Rule Enhanced staff/child ratios and group sizes were not met.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 5, 2025. Correction verified: at a follow-up visit by DCDEE.

Feb 11, 2025: unannounced2 violations
  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “One (1) staff member, employed on September 24, 2024, did not have a certificate of completion on file for Recognizing and Responding to Suspicions of Child Maltreatment training.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 24, 2025. Correction verified: by a letter from the provider.

  • The depth of the loose surfacing was not based on critical height of the equipment.

    “On playground #2, the mulch under the stationary climber measured two (2) inches to four (4) inches across the fall zone.”

    Rule The depth of the loose surfacing was not based on critical height of the equipment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 24, 2025. Correction verified: by a letter from the provider.

Aug 12, 2024: unannounced4 violations
  • All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.

    The inspectors’ words, 101 words

    “The Health Questionnaire for one (1) staff member, employed on July 5, 2023, was last updated on July 5, 2023. The last Health Questionnaire for one (1) staff member, employed on March 17, 2015, was last updated on August 10, 2023. The Health Questionnaire for one (1) staff member, employed on October 4, 2022, was last updated on August 10, 2023. The Health Questionnaire for one (1) staff member, employed on January 23, 2017, was last updated on August 9, 2023. The Health Questionnaire for one (1) staff member, employed on November 12, 2012, was last updated on August 9, 2024.”

    Rule All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 21, 2024. Correction verified: by a letter from the provider.

  • Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

    “The Emergency Information Form for one (1) staff member, employed on July 5, 2023, was last updated on July 5, 2023. The Emergency Information Form for one (1) staff member, employed on October 4, 2022, was last updated on August 10, 2023. The Emergency Information Form for one (1) staff member, employed on January 23, 2017, was last updated on August 10, 2023. The Emergency Information Form for one (1) staff member, employed on November 12, 2012, was last updated on August 9, 2023.”

    Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 21, 2024. Correction verified: by a letter from the provider.

  • Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.

    The inspectors’ words, 136 words

    “The most recent staff development plan on file for one (1) staff member, employed on July 5, 2023, was completed on July 5, 2023. The most recent staff development plan on file for one (1) staff member, employed on March 17, 2015, was completed on August 10, 2023. The most recent staff development plan on file for one (1) staff member, employed on October 4, 2022, was completed on August 10, 2023. The most recent staff development plan on file for one (1) staff member, employed on January 23, 2017, was completed on August 9, 2023. The most recent staff development plan for one (1) staff member, employed on November 12, 2012, was completed on August 9, 2023. One (1) staff member, employed on July 5, 2023, did not have an annual staff evaluation on file.”

    Rule Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 21, 2024. Correction verified: by a letter from the provider.

  • Emergency medical care information was not on file in the center on the child’s first day of attendance and/or was not updated as changes occurred or at least annually for each child.

    “The emergency medical care information for one (1) child, enrolled on September 7, 2021, was last updated on August 1, 2023.”

    Rule Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 21, 2024. Correction verified: by a letter from the provider.

Apr 17, 2024: unannounced1 violation
  • A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.

    “In Space #5, there was no Permission to Administer Medication Form on file for one (1) tube of Boudreauxs Butt Paste Max Strength.”

    Rule A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 19, 2024. Correction verified: by a letter from the provider.

All 10 visits on record
Visits on record
DateVisitWhat the record says
Oct 20, 2026Unannounced visit1 violation cited
Jul 14, 2026Unannounced visit2 violations cited
Jun 18, 2026Unannounced visitNo violations cited
May 1, 2026Unannounced visit1 violation cited
Feb 26, 2026Unannounced visit1 violation cited
Aug 5, 2025Unannounced visitNo violations cited
Jul 23, 2025Unannounced visit1 violation cited
Feb 11, 2025Unannounced visit2 violations cited
Aug 12, 2024Unannounced visit4 violations cited
Apr 17, 2024Unannounced visit1 violation cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Mar 6, 2020.
  • Licensed for 93 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 55000161.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: 374 Robinson Care, Inc..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 38 child care providers in Lincoln County, the middle value for violations cited in the last three years was 11; this one had 13.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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