Discovery Of Excellence Childcare I
A child care center in New Bern, North Carolina 28562
590 NC Hwy 55 W, New Bern, North Carolina 28562. (252) 631-5300.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 41 violations in the last three years
- May 182026 the latest visit on record
- 35 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
15 DCDEE visits in the last three years, the latest on May 18, 2026.
41 violations cited in the last three years, 41 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
41 violations in 8 months of the last 36. Last cited May 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
May 18, 2026: unannounced6 violations
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A current schedule was not posted for each group of children for reference.
“A schedule was not posted in space #4.”
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Incident logs were not completed and maintained as required.
“The incident report log on file was not up to date.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was dated 11/22/24. A current fire inspection was not available.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“A lockdown drill with completed on 12/11/25 and a shelter-in-place drill was completed on 4/1/26.”
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Staff/child ratios applicable to a classroom, were not posted in each classroom.
“Documentation of the staff/child ratio for space #4 was not posted.”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“The EPR plan has not been updated to reflect current information.”
Jul 10, 2025: unannounced1 violation
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All children were not held or placed in feeding chairs or other appropriate apparatus to be fed.
“In space #3, a child was observed laying in a crib and drinking a bottle of milk.”
Jun 12, 2025: unannounced5 violations
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member had a CPR certificate that expired 3/6/25 and was not renewed until 4/15/25.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member had a First Aid certificate that expired 3/6/25 and was not renewed until 4/15/25.”
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Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
“A sleeping infant’s chart had not been maintained from 8:45AM to 9:30AM.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“In the bathroom located in space #1, a container of Triple Paste had written permission from the parent that expired 1/25/25. A container of Petroleum Jelly was in the mailbox on the toddler playground for a child that was no longer enrolled in the facility.”
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Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“A staff member’s criminal background check letter expired on 3/6/25 and was not renewed until 4/15/25.”
Apr 1, 2025: unannounced3 violations
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A valid qualification letter was not on file and available to review at the facility.
“The administrator, S. Simmons, had a five-year criminal qualifying letter that expired on March 13, 2025.”
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Enhanced staff/child ratios and group sizes were not met.
“Upon arrival, a staff member opened the door to the facility to let me in the building. Due to the staff member leaving the classroom space, in space #1, ten (10) children 2-4 years of age were in care with one staff member. One of the staff members assigned to space #1 left the classroom space and went down the hallway to the parent board during the visit.”
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Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“The administrator, S. Simmons, had a five-year criminal qualifying letter that expired on March 13, 2025. Submission of the required forms to complete a criminal background check has not occurred to date.”
Feb 26, 2025: unannounced1 violation
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A safe indoor and outdoor environment was not provided for the children.
“A board in the fence on the outdoor space #2 is warped causing a space for entrapment.”
Dec 13, 2024: unannounced1 violation
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Individual applications were not on file for each child.
“Records for three (3) children in care (ranging in age from 5-8 years old) were not available for review.”
Dec 3, 2024: unannounced9 violations
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A current activity plan was not posted for each group of children for reference.
“A posted activity plan in space 1 was dated November 25-27, 2024.”
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A room was occupied by more children than the space allowed at 25-sq. ft. of floor space per child.
“Eight (8) children ages 0–1-year-old were grouped together in space 4. The overall capacity allowed in that space is seven (7) children at 25 square feet.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“A Bic Wite-Out Correction pen was stored on a desk in Space 1. The label on the pen contained a keep away from fire and flames and keep away from children, requiring locked storage.”
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Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
“Visual checks for the sleeping infant observed during today’s visit were not documented.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“The individual hired on 1/21/21 did not have a medical report on file.”
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“An open electrical outlet was observed in space 3 (designated for children 0-1 year of age).”
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Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs.
“The posted menu indicated cereal, fruit cocktail and milk were to be served for breakfast; however, only cereal and milk were served. Because the meal was missing a component, it did not meet the requirements of a meal being served.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“One employee hired on 1/21/21 did not have documentation of 16 hours of orientation on file.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In Space 2 (designated for children two-three years-of-age) plastic zip lock bags used to store art supplies were stored in unlocked drawers below 5 ft.”
Oct 17, 2024: unannounced12 violations
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A child’s file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.
“One (1) out of five (5) children’s files reviewed did not include a parent acknowledgement of receipt of the Prevention of Shaken Bay and Abusive Head Trauma Policy.”
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A violation was found for which there is no item number.
The inspectors’ words, 154 words
“The unoccupied kitchen was unlocked making the content of the kitchen accessible to the children. This is a violation of Sanitation rule 15A NCAC 18A .2815 WATER SUPPLY - (e) Hot water used for cleaning and sanitizing utensils and laundry shall be provided at a minimum temperature of 120 degrees Fahrenheit at the point of use. Water in areas accessible to children shall be tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit. Hot water that exceeds 120 degrees Fahrenheit is a burn hazard and shall not be provided in areas accessible to children. For handwash lavatories used exclusively by school-age children, the requirement to provide water tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit shall not apply. In the event of the loss of hot water at the child care center, the operator shall immediately notify the local health department that serves the county in which the child care center is located.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“Two (2) aerosol cans of Febreze were stored in the unlocked bathroom located in the hallway of the facility.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) individual did not complete certification in CPR training within 90 days of employment.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) individual did not complete certification in first aid within 90 days of employment.”
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An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.
“(omit posting for centers located in a residence) An individual written feeding plan was not available for one child less than 15 months of age.”
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Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns.
“The health care needs section of the child’s application was not completed for two(2) out of the five (5) children’s files reviewed.”
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Application for enrollment did not include all required information.
“Three (3) out of five (5) children’s records reviewed did not include the name and telephone number of the child’s health care professional or the child’s hospital preference and telephone number. The child’s application for enrollment for one (1) out of the five (5) children’s records reviewed did not include the application date nor the enrollment date.”
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Emergency information did not name child’s health care professional.
“One (1) out of five (5) children’s files reviewed did not include the name and telephone number of the child’s health care professional.”
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Operational policies were not discussed with parents on or before the child’s first day and/or they were not notified in writing of all changes.
“One (1) out of five (5) children’s files reviewed did not include the notification of the discussion of operational policies on or before the child’s first day.”
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Parent participation plan was not discussed with parents on or before the child’s first day of attendance and/or a copy was not given to them or posted in the center.
“One (1) out of the five (5) children files reviewed did not include notification of the discussion of the parent participation plan on or before the child’s first day.”
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The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction.
“One(1) out of the five (5) children’s records reviewed did not include parent notification of the facilities smoking and tobacco restriction.”
Aug 13, 2024: unannounced3 violations
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Each child under the age of 12 months was not given supervised tummy time positioned on his/her stomach while awake and alert each day.
“Tummy time was not observed during the times the infant present in Space 3 was awake and alert.”
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For children under two years of age, time and space for sleeping, eating, toileting, diaper changing, and playing was not provided according to child’s needs.
“An infant was observed sleeping in a bouncer in Space 3.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In Space 2 (designated for children two-three years-of-age) plastic bags used to store a child’s change of clothing was stored in a cubby. Additional plastic bags were stored in the unlocked filing cabinet.”
All 15 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 18, 2026 | Unannounced visit | 6 violations cited |
| Mar 9, 2026 | Announced visit | No violations cited |
| Aug 7, 2025 | Unannounced visit | No violations cited |
| Aug 1, 2025 | Announced visit | No violations cited |
| Jul 10, 2025 | Unannounced visit | 1 violation cited |
| Jun 12, 2025 | Unannounced visit | 5 violations cited |
| May 23, 2025 | Announced visit | No violations cited |
| May 15, 2025 | Unannounced visit | No violations cited |
| Apr 7, 2025 | Unannounced visit | No violations cited |
| Apr 1, 2025 | Unannounced visit | 3 violations cited |
| Feb 26, 2025 | Unannounced visit | 1 violation cited |
| Dec 13, 2024 | Unannounced visit | 1 violation cited |
| Dec 3, 2024 | Unannounced visit | 9 violations cited |
| Oct 17, 2024 | Unannounced visit | 12 violations cited |
| Aug 13, 2024 | Unannounced visit | 3 violations cited |
Is it licensed?
- Child Care Center, holding a Four Star Center License since Jan 2, 2025.
- Licensed for 35 children, ages 0 through 12.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 25000632.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Discovery Of Excellence Childcare and After-School.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 4 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 41 child care providers in Craven County, the middle value for violations cited in the last three years was 9; this one had 41.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Discovery Of Excellence Childcare I This child care provider | 41 |
| New Adventure Family Child Care Home | 5 |
| Dawn’s Home Day Care | 1 |
| Bright Morning Star Home Care | 4 |
| Happy Hearts Child Care | 11 |
| All My Children Childcare Home | 2 |
| Betty Sanders Home Day Care | 1 |
| Wonderland Fcch | 7 |
| 3 C’s Cox Childcare Center | 6 |
| Sunshine Daycare Home | 1 |
| Latitude Kids Care | 49 |
| Dragonflies’ Learning Center, LLC | 46 |
| Excel Learning Centers #7 | 23 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.