Excel Learning Centers #7
A child care center in New Bern, North Carolina 28562
2450 Neuse Blvd, New Bern, North Carolina 28562. (252) 633-2505.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 23 violations in the last three years
- Oct 202026 the latest visit on record
- 402 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
36 DCDEE visits in the last three years, the latest on Oct 20, 2026.
23 violations cited in the last three years, 22 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
22 violations in 9 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Oct 20, 2026: announced1 violation
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Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“Seven (7) infant bottles were labeled with a name but no date. Four (4) infant bottles were dated October 19,2026, and one (1) infant bottle had no name and no date.”
Jun 16, 2026: announced4 violations
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Fire drills were not practiced monthly and/or the drill record was incomplete.
“Fire drills were not conducted from January 2026 through May 2026.”
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Medical exam or health assessment record was not on file before or within 30 days after admission.
“Three (3) out of twelve (12) children’s records reviewed did not have a health assessment on file before or within 30 days after admission.”
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Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“Monthly playground inspections were not completed from December 2025 through May 2026.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“Shelter-in-place or lockdown drills were not practiced from January 2026 through May 2026.”
May 13, 2026: unannounced1 violation
-
Children were not adequately supervised at all times.
“One (1) 4-year-old child was left in the classroom alone for approximately two (2) minutes.”
Jan 14, 2026: unannounced5 violations
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A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.
“In indoor space #13, medicine was administered without written authorization. Prior written authorization given by the parent and physician expired on December 26, 2025.”
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“The walls in indoor space #7, #12, and #13 had holes and chipped paint.”
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Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“In indoor space #3, three (3) infant bottles were not dated, and four (4) infant bottles were dated January 13, 2026.”
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Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“In indoor space #13, a permission slip to administer asthma inhaler had an expired authorization date December 26, 2025.”
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Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children.
“In indoor space #3, Desitin Diaper Cream was on a shelf in the diaper changing area accessible to children. In indoor space #7, a rusted baking pan was in the dramatic play area.”
Sep 22, 2025: unannounced2 violations
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Children were not adequately supervised at all times.
“On September 10, 2025, a 2-year-old child was left alone in the outdoor space for approximately 2-3 minutes while the other children and staff transitioned to the indoor space#11.”
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Children were not adequately supervised at all times.
“On September 17, 2025, a 2-year-old child was left alone in the outdoor space during the transition from the outdoor space to indoor space #11.”
Jul 10, 2025: unannounced1 violation
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“The last date the facility’s EPR Plan was reviewed was June 11, 2024.”
Dec 11, 2024: unannounced4 violations
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A current activity plan was not posted for each group of children for reference.
“During the observation and walk though, activity plans were not available classrooms #5, #11, and #13.”
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Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users.
“In classroom space #12, children jumped on and off cots and played with toys on the cots.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In classroom space #14, a plastic bag that stores diapers was lying on the floor in the children’s bathroom accessible to the children in care.”
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Rule violated (DCDEE’s description below)
“Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. In classroom space #1, a tube of Destin was located on the diaper changing shelf at the end of the diaper changing table accessible to the children in care.”
Nov 6, 2024: unannounced1 violation
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Children were not adequately supervised at all times.
“On October 31, 2024, one (1) child, aged sixteen (16) months old, was left in the outdoor space unsupervised for approximately three (3) minutes.”
Jan 4, 2024: unannounced3 violations
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“Zero (0) out of thirteen (13) new staff members hired after July 18, 2023, did not have staff development plans in their personnel files.”
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Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.
“In indoor space twelve (12), a staff member had a Starbucks frappuccino sitting on a shelf accessible to the children.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“Three (3) out of thirteen (13) new staff members hired after July, 18, 2023, did not complete the Recognizing and Responding to Suspicions of Child Maltreatment within 90 days of employment.”
Nov 22, 2023: unannounced1 violation
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A safe indoor and outdoor environment was not provided for the children.
“On November 13, 2023, one (1) child, aged two (2) years old, was in the outdoor space without socks and shoes on their feet.”
All 36 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 20, 2026 | Announced visit | 1 violation cited |
| Aug 20, 2026 | Announced visit | No violations cited |
| Jun 16, 2026 | Announced visit | 4 violations cited |
| Jun 16, 2026 | Unannounced visit | No violations cited |
| May 18, 2026 | Unannounced visit | No violations cited |
| May 18, 2026 | Unannounced visit | No violations cited |
| May 13, 2026 | Unannounced visit | 1 violation cited |
| Apr 14, 2026 | Unannounced visit | No violations cited |
| Apr 7, 2026 | Unannounced visit | No violations cited |
| Mar 17, 2026 | Unannounced visit | No violations cited |
| Feb 26, 2026 | Unannounced visit | No violations cited |
| Feb 12, 2026 | Unannounced visit | No violations cited |
| Jan 14, 2026 | Unannounced visit | No violations cited |
| Jan 14, 2026 | Unannounced visit | 5 violations cited |
| Dec 3, 2025 | Unannounced visit | No violations cited |
| Dec 3, 2025 | Unannounced visit | No violations cited |
| Oct 15, 2025 | Unannounced visit | No violations cited |
| Oct 2, 2025 | Unannounced visit | No violations cited |
| Oct 2, 2025 | Unannounced visit | No violations cited |
| Sep 22, 2025 | Unannounced visit | 1 violation cited |
| Sep 22, 2025 | Unannounced visit | 1 violation cited |
| Aug 26, 2025 | Unannounced visit | No violations cited |
| Jul 10, 2025 | Unannounced visit | 1 violation cited |
| Dec 11, 2024 | Unannounced visit | 4 violations cited |
| Nov 14, 2024 | Unannounced visit | No violations cited |
| Nov 6, 2024 | Unannounced visit | 1 violation cited |
| Oct 9, 2024 | Unannounced visit | No violations cited |
| Jul 16, 2024 | Unannounced visit | No violations cited |
| May 30, 2024 | Unannounced visit | No violations cited |
| Feb 7, 2024 | Unannounced visit | No violations cited |
| Feb 7, 2024 | Unannounced visit | No violations cited |
| Jan 4, 2024 | Unannounced visit | 3 violations cited |
| Dec 8, 2023 | Unannounced visit | No violations cited |
| Dec 8, 2023 | Unannounced visit | No violations cited |
| Nov 22, 2023 | Unannounced visit | 1 violation cited |
| Nov 21, 2023 | Unannounced visit | No violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Feb 20, 2022.
- Licensed for 402 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 25000600.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Ela Kidsnet Holdings, LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 41 child care providers in Craven County, the middle value for violations cited in the last three years was 9; this one had 23.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| New Adventure Family Child Care Home | 5 |
| Dawn’s Home Day Care | 1 |
| Bright Morning Star Home Care | 4 |
| Happy Hearts Child Care | 11 |
| All My Children Childcare Home | 2 |
| Betty Sanders Home Day Care | 1 |
| Wonderland Fcch | 7 |
| 3 C’s Cox Childcare Center | 6 |
| Sunshine Daycare Home | 1 |
| Latitude Kids Care | 49 |
| Dragonflies’ Learning Center, LLC | 46 |
| Excel Learning Centers #7 This child care provider | 23 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.