Hearth Record

Excel Learning Centers #7

A child care center in New Bern, North Carolina 28562

2450 Neuse Blvd, New Bern, North Carolina 28562. (252) 633-2505.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 22 violations in 9 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

36 DCDEE visits in the last three years, the latest on Oct 20, 2026.

23 violations cited in the last three years, 22 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

22 violations in 9 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.

22 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Oct 20, 2026: announced1 violation
  • Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.

    “Seven (7) infant bottles were labeled with a name but no date. Four (4) infant bottles were dated October 19,2026, and one (1) infant bottle had no name and no date.”

    Rule Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child..

Jun 16, 2026: announced4 violations
  • Fire drills were not practiced monthly and/or the drill record was incomplete.

    “Fire drills were not conducted from January 2026 through May 2026.”

    Rule Fire drills were not practiced monthly and/or the drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2026. Correction verified: by a letter from the provider.

  • Medical exam or health assessment record was not on file before or within 30 days after admission.

    “Three (3) out of twelve (12) children’s records reviewed did not have a health assessment on file before or within 30 days after admission.”

    Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2026. Correction verified: by a letter from the provider.

  • Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

    “Monthly playground inspections were not completed from December 2025 through May 2026.”

    Rule Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2026. Correction verified: by a letter from the provider.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “Shelter-in-place or lockdown drills were not practiced from January 2026 through May 2026.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 24, 2026. Correction verified: by a letter from the provider.

May 13, 2026: unannounced1 violation
  • Children were not adequately supervised at all times.

    “One (1) 4-year-old child was left in the classroom alone for approximately two (2) minutes.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 15, 2026. Correction verified: by a letter from the provider.

Jan 14, 2026: unannounced5 violations
  • A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.

    “In indoor space #13, medicine was administered without written authorization. Prior written authorization given by the parent and physician expired on December 26, 2025.”

    Rule A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 28, 2026. Correction verified: by a letter from the provider.

  • All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.

    “The walls in indoor space #7, #12, and #13 had holes and chipped paint.”

    Rule All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 28, 2026. Correction verified: by a letter from the provider.

  • Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.

    “In indoor space #3, three (3) infant bottles were not dated, and four (4) infant bottles were dated January 13, 2026.”

    Rule Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 28, 2026. Correction verified: by a letter from the provider.

  • Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.

    “In indoor space #13, a permission slip to administer asthma inhaler had an expired authorization date December 26, 2025.”

    Rule Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 28, 2026. Correction verified: by a letter from the provider.

  • Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children.

    “In indoor space #3, Desitin Diaper Cream was on a shelf in the diaper changing area accessible to children. In indoor space #7, a rusted baking pan was in the dramatic play area.”

    Rule Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 28, 2026. Correction verified: by a letter from the provider.

Sep 22, 2025: unannounced2 violations
  • Children were not adequately supervised at all times.

    “On September 10, 2025, a 2-year-old child was left alone in the outdoor space for approximately 2-3 minutes while the other children and staff transitioned to the indoor space#11.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 23, 2025. Correction verified: by a letter from the provider.

  • Children were not adequately supervised at all times.

    “On September 17, 2025, a 2-year-old child was left alone in the outdoor space during the transition from the outdoor space to indoor space #11.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 23, 2025. Correction verified: by a letter from the provider.

Jul 10, 2025: unannounced1 violation
  • The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.

    “The last date the facility’s EPR Plan was reviewed was June 11, 2024.”

    Rule The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.. Corrected during the inspection.

Dec 11, 2024: unannounced4 violations
  • A current activity plan was not posted for each group of children for reference.

    “During the observation and walk though, activity plans were not available classrooms #5, #11, and #13.”

    Rule A current activity plan was not posted for each group of children for reference.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 17, 2024. Correction verified: by a letter from the provider.

  • Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users.

    “In classroom space #12, children jumped on and off cots and played with toys on the cots.”

    Rule Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users.. Corrected during the inspection.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In classroom space #14, a plastic bag that stores diapers was lying on the floor in the children’s bathroom accessible to the children in care.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 17, 2024. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. In classroom space #1, a tube of Destin was located on the diaper changing shelf at the end of the diaper changing table accessible to the children in care.”

    Rule Rule violated (DCDEE’s description below). Corrected during the inspection.

Nov 6, 2024: unannounced1 violation
  • Children were not adequately supervised at all times.

    “On October 31, 2024, one (1) child, aged sixteen (16) months old, was left in the outdoor space unsupervised for approximately three (3) minutes.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 6, 2024. Correction verified: by a letter from the provider.

Jan 4, 2024: unannounced3 violations
  • Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.

    “Zero (0) out of thirteen (13) new staff members hired after July 18, 2023, did not have staff development plans in their personnel files.”

    Rule Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 12, 2024. Correction verified: by a letter from the provider.

  • Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.

    “In indoor space twelve (12), a staff member had a Starbucks frappuccino sitting on a shelf accessible to the children.”

    Rule Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.. Corrected during the inspection.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “Three (3) out of thirteen (13) new staff members hired after July, 18, 2023, did not complete the Recognizing and Responding to Suspicions of Child Maltreatment within 90 days of employment.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 12, 2024. Correction verified: by a letter from the provider.

Nov 22, 2023: unannounced1 violation
  • A safe indoor and outdoor environment was not provided for the children.

    “On November 13, 2023, one (1) child, aged two (2) years old, was in the outdoor space without socks and shoes on their feet.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 28, 2023. Correction verified: by a letter from the provider.

All 36 visits on record
Visits on record
DateVisitWhat the record says
Oct 20, 2026Announced visit1 violation cited
Aug 20, 2026Announced visitNo violations cited
Jun 16, 2026Announced visit4 violations cited
Jun 16, 2026Unannounced visitNo violations cited
May 18, 2026Unannounced visitNo violations cited
May 18, 2026Unannounced visitNo violations cited
May 13, 2026Unannounced visit1 violation cited
Apr 14, 2026Unannounced visitNo violations cited
Apr 7, 2026Unannounced visitNo violations cited
Mar 17, 2026Unannounced visitNo violations cited
Feb 26, 2026Unannounced visitNo violations cited
Feb 12, 2026Unannounced visitNo violations cited
Jan 14, 2026Unannounced visitNo violations cited
Jan 14, 2026Unannounced visit5 violations cited
Dec 3, 2025Unannounced visitNo violations cited
Dec 3, 2025Unannounced visitNo violations cited
Oct 15, 2025Unannounced visitNo violations cited
Oct 2, 2025Unannounced visitNo violations cited
Oct 2, 2025Unannounced visitNo violations cited
Sep 22, 2025Unannounced visit1 violation cited
Sep 22, 2025Unannounced visit1 violation cited
Aug 26, 2025Unannounced visitNo violations cited
Jul 10, 2025Unannounced visit1 violation cited
Dec 11, 2024Unannounced visit4 violations cited
Nov 14, 2024Unannounced visitNo violations cited
Nov 6, 2024Unannounced visit1 violation cited
Oct 9, 2024Unannounced visitNo violations cited
Jul 16, 2024Unannounced visitNo violations cited
May 30, 2024Unannounced visitNo violations cited
Feb 7, 2024Unannounced visitNo violations cited
Feb 7, 2024Unannounced visitNo violations cited
Jan 4, 2024Unannounced visit3 violations cited
Dec 8, 2023Unannounced visitNo violations cited
Dec 8, 2023Unannounced visitNo violations cited
Nov 22, 2023Unannounced visit1 violation cited
Nov 21, 2023Unannounced visitNo violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Feb 20, 2022.
  • Licensed for 402 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 25000600.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Ela Kidsnet Holdings, LLC.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 41 child care providers in Craven County, the middle value for violations cited in the last three years was 9; this one had 23.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

11 of the 41 in Craven County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
New Adventure Family Child Care Home5
Dawn’s Home Day Care1
Bright Morning Star Home Care4
Happy Hearts Child Care11
All My Children Childcare Home2
Betty Sanders Home Day Care1
Wonderland Fcch7
3 C’s Cox Childcare Center6
Sunshine Daycare Home1
Latitude Kids Care49
Dragonflies’ Learning Center, LLC46
Excel Learning Centers #7 This child care provider23

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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