Happy Hearts Child Care

Adequate supervision was not provided for children in the Family Child Care Home.

“A seven-year-old child was kept in a locked bedroom for four (4) hours and not supervised by the operator.”

Rule Adequate supervision was not provided for children in the Family Child Care Home.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 29, 2026. Correction verified: at a follow-up visit by DCDEE.

Children were not cared for in space designated as the caregiving area on the floor plan provided by the operator.

“A seven-year-old child was observed unattended in a bedroom that is not approved for caregiving on the floor plan.”

Rule Children were not cared for in space designated as the caregiving area on the floor plan provided by the operator.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 29, 2026. Correction verified: at a follow-up visit by DCDEE.

Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator’s own preschool children.

“Eight (8) children were not documented on the daily attendance record with arrival times.”

Rule Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 29, 2026. Correction verified: at a follow-up visit by DCDEE.

The operator made efforts to falsify information.

“C. Rodgers informed me a seven-year-old child was not present today; however, this child was found in a bedroom unattended.”

Rule The operator made efforts to falsify information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 29, 2026. Correction verified: at a follow-up visit by DCDEE.

All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch.

“In the outdoor space by the second tree from the front fence, a piece of PVC pipe was exposed causing a tripping hazard.”

Rule All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 9, 2026. Correction verified: by a letter from the provider.

Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.

“There was a bottle of Lysol Air Sanitizer on the side table beside the hallway leading to the bathroom. In the back of the vehicle used to transport children, there was a bottle of Prestone Antifreeze and Coolant.”

Rule Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 9, 2026. Correction verified: by a letter from the provider.

Operator or other transportation provider did not have written permission from each child’s parents or guardian to transport the child.

“Written permission on file for children to be transported expired 10/1/25.”

Rule Operator or other transportation provider did not have written permission from each child's parents or guardian to transport the child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 9, 2026. Correction verified: by a letter from the provider.

Prescription or over-the-counter medication and topical, non-medical ointment, repellant, lotion, cream, fluoridated toothpaste, or powder was administered to any child without the required information.

“A container of Vaseline was on file without written permission from the parent.”

Rule Prescription or over-the-counter medication and topical, non-medical ointment, repellant, lotion, cream, fluoridated toothpaste, or powder was administered to any child without the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 9, 2026. Correction verified: by a letter from the provider.

Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste.

“In the bathroom that the children use, there was a rusted and broken register in the floor with sharp edges.”

Rule Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 3, 2025. Correction verified: by a letter from the provider.

Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training.

“The operator had IT-SIDS certification that expired on 2/9/25.”

Rule Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 3, 2025. Correction verified: by a letter from the provider.

The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home.

“Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. Written permission for transportation was not specific to the routine tasks that are included on the written plan of care.”

Rule The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 27, 2024. Correction verified: by a letter from the provider.