Dragonflies’ Learning Center, LLC
A child care center in New Bern, North Carolina 28562
4147 Dr Mlk Jr Blvd, New Bern, North Carolina 28562. (252) 514-0722.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 46 violations in the last three years
- Oct 192026 the latest visit on record
- 78 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
16 DCDEE visits in the last three years, the latest on Oct 19, 2026.
46 violations cited in the last three years, 44 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
46 violations in 9 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Oct 19, 2026: announced3 violations
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“In space #6, written permission for a container of Petroleum Jelly expired on 5/29/26.”
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Parent’s medication authorization did not include required information.
“In space #1, written permission for a tube of Butt Paste and a tube of Aquaphor were not signed by a parent.”
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Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“Nancy Allen, had a five-year criminal qualifying letter that expired on July 7, 2026 and a current qualification letter on file dated October 1, 2026.”
Mar 25, 2026: unannounced7 violations
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A safe indoor and outdoor environment was not provided for the children.
“There was a hole in the ground inside the corner of the concrete bike path on the preschool outdoor space causing a tripping hazard.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three staff members had certification of CPR that expired 2/26 and current certification dated 3/21/26.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three staff members had certification of First Aid that expired 2/26 and current certification dated 3/21/26.”
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Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services.
“In space #2, a child enrolled did not have a medical action plan on file for sickle cell anemia.”
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Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
“An infant was observed sleeping in space #2 and documentation of visual sleep checks had not been completed.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“A staff member hired on 12/29/25 had a medical report on file dated 5/31/22.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was completed on 2/6/25.”
Oct 8, 2025: unannounced1 violation
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The center did not report a suspected case of child maltreatment as required by the mandatory duty prescribed in GS 110-105.4(a).
“The center did not report a suspected case of child maltreatment.”
Sep 19, 2025: unannounced5 violations
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Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
“An infant was observed sleeping in a crib and upon review of the safe sleep charts, there was not any documentation to reflect the times the child had been sleeping.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“One staff member hired on 9/12/25 and one staff member hired on 9/16/25 did not have a medical report on file.”
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Equipment and furnishings were not sturdy, stable and free of hazards.
“The changing table in space #1 had broken drawers causing it to be unstable.”
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Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.
“An incident report was not completed when a child was injured in care.”
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The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities.
“The posted medical care plan reflected a staff member that is no longer employed.”
Apr 10, 2025: unannounced9 violations
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A drug or medicine was administered after its expiration date.
“In space #2, a tube of Gentle Steps Petroleum Jelly expired 3/25.”
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A safe indoor and outdoor environment was not provided for the children.
“The platform around the tree on the toddler playground has a large hole causing a tripping hazard.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. S. Carmon had certification of CPR that expired on 3/25/25 and C. Skinner had certification of CPR that expired 1/28/25.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. S. Carmon had certification of First Aid that expired on 3/25/25 and C. Skinner had certification of First Aid that expired 1/28/25.”
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Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.
“Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Both administrators had SIDS certification on file that expired 8/26/24.”
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was completed on 12/13/23 and the following fire inspection was completed on 2/6/25.”
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Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“J. Jerome, qualification letter expired on February 14, 2025, and the five-year renewal qualification letter was issued on April 8, 2025. S. Carmon, qualification letter expired on January 31, 2025, and the five-year renewal qualification letter was issued on April 8, 2025.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“An emergency drill was completed on 8/15/24 and the following emergency drill was completed on 1/10/25.”
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The written feeding plan was not modified as the child’s needs changed.
“In space #2, child’s feeding plan was not updated to reflect the intake of table food.”
Jun 5, 2024: unannounced2 violations
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Children were not adequately supervised at all times.
“A one-year-old child was unattended in the outdoor space for several minutes.”
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Individual responsible for a group of children did not meet the preservice requirements for a lead teacher or teacher.
“A staff member has been working as the lead teacher of space #1 and does not meet the preservice requirements for a lead teacher.”
May 8, 2024: unannounced1 violation
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Enhanced staff/child ratios and group sizes were not met.
“In space #2, eight (8) children, 0-2 years of age were in care with one staff member.”
May 2, 2024: unannounced2 violations
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Enhanced staff/child ratios and group sizes were not met.
“In space #2, nine (9) children ages 0-1, were in care with one staff member.”
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Someone less than 18 years old was left alone with children and was counted in the staff/child ratio.
“In space #2, the staff member in charge of the group of children was seventeen (17) years of age.”
Apr 22, 2024: unannounced10 violations
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“A staff member hired on 2/29/24 did not have a medical report on file.”
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Equipment and furnishings were not sturdy, stable and free of hazards.
The inspectors’ words, 93 words
“In the walkway leading to the outdoor spaces, a rusted gutter down spout with jagged sharp edges is on the ground near the gate that you walk through to outdoor space #1. This down spout is accessible to anyone that goes to outdoor spaces and is a hazard due to the rusted sharp edges. The fence in the back of outdoor space #1 has several sections where the top metal pipe is bent and has exposed rusted sharp edges. The fence is four feet tall and children could cut themselves on the fence.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“Written permission for a tube of Nystatin and Hydrocortisone 2.5% cream in space #1 expired on 2/16/24.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“In space #1, over the counter diaper creams, a tube of Nystatin, and a tube of Hydrocortisone 2.5% cream was located in an unlocked drawer of the changing table.”
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Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.
“Four (4) out of the four (4) children’s files reviewed did not have the date of enrollment on the statement signed by parent that states that the discipline policy has been received and explained.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“An emergency drill was not completed in the fourth quarter of 2023 and the first quarter of 2024. The last documented emergency drill was conducted in September 2023.”
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Someone less than 18 years old was left alone with children and was counted in the staff/child ratio.
“In space #1, the staff member in charge of the group of children was seventeen (17) years of age.”
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Staff did not complete the health and safety training within one year of employment.
“A staff member hired 1/13/23 has not completed Health and Safety trainings.”
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Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
“Four (4) staff members did not complete the required number of trainings according to their education and experience.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“Four staff members did not complete child maltreatment training within the first 90 days of employment.”
Dec 14, 2023: unannounced6 violations
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“One staff member hired on 10/20/23 had a medical report on file dated 2/21/22.”
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Children between 12 and 24 months of age were grouped with children 3 years of age or older.
“In the outdoor space, three (3) one-year-old children were grouped with seven (7) two-year-old children and six (6) three-year-old children.”
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Children were not adequately supervised at all times.
“In space #6, the staff member was assisting two children with toileting in the bathroom with the door closed. When the staff member assisted the children in toileting, the staff member was unable to monitor the four (4) children on the other side of the half wall. While the staff member was in the bathroom assisting children with personal care routines, there were lapses of supervision.”
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Enhanced staff/child ratios and group sizes were not met.
“In space #4, eleven (11) children, 3-5 years of age, were in care with one staff member. In the outdoor space, sixteen (16) children, 1-3 years of age were in care with two staff members.”
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Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“Playground inspections had not been completed since July 2023.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“One staff member hired on 10/20/23 had a medical report of TB skin test on file dated 2/21/22.”
All 16 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 19, 2026 | Announced visit | 3 violations cited |
| Mar 25, 2026 | Unannounced visit | 7 violations cited |
| Oct 8, 2025 | Unannounced visit | 1 violation cited |
| Sep 19, 2025 | Unannounced visit | 5 violations cited |
| Apr 10, 2025 | Unannounced visit | 9 violations cited |
| Aug 29, 2024 | Unannounced visit | No violations cited |
| Aug 2, 2024 | Unannounced visit | No violations cited |
| Jun 20, 2024 | Unannounced visit | No violations cited |
| Jun 19, 2024 | Unannounced visit | No violations cited |
| Jun 5, 2024 | Unannounced visit | 2 violations cited |
| May 20, 2024 | Unannounced visit | No violations cited |
| May 8, 2024 | Unannounced visit | 1 violation cited |
| May 2, 2024 | Unannounced visit | 2 violations cited |
| Apr 22, 2024 | Unannounced visit | 10 violations cited |
| Dec 21, 2023 | Unannounced visit | No violations cited |
| Dec 14, 2023 | Unannounced visit | 6 violations cited |
Is it licensed?
- Child Care Center, holding a Three Star Center License since Dec 2, 2021.
- Licensed for 78 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 25000595.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Dragonflies’ Learning Center, LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 3 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 41 child care providers in Craven County, the middle value for violations cited in the last three years was 9; this one had 46.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| New Adventure Family Child Care Home | 5 |
| Dawn’s Home Day Care | 1 |
| Bright Morning Star Home Care | 4 |
| Happy Hearts Child Care | 11 |
| All My Children Childcare Home | 2 |
| Betty Sanders Home Day Care | 1 |
| Wonderland Fcch | 7 |
| 3 C’s Cox Childcare Center | 6 |
| Sunshine Daycare Home | 1 |
| Latitude Kids Care | 49 |
| Dragonflies’ Learning Center, LLC This child care provider | 46 |
| Excel Learning Centers #7 | 23 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.