O.l. Moretz Foundation YMCA Early Learning Center
A child care center in Conover, North Carolina 28613
1104 Conover Blvd East, Conover, North Carolina 28613. (828) 324-9622.
- administrative action in the last three years
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The short answer
- 57 violations in the last three years
- Jul 92026 the latest visit on record
- 143 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
24 DCDEE visits in the last three years, the latest on Jul 9, 2026.
57 violations cited in the last three years, 57 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
57 violations in 11 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jul 9, 2026: unannounced2 violations
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Center staff did not follow the EMC plan.
“During a recent incident involving the accidental ingestion of food supplement tablets by a one-year-old child, the Poison Control Center was not contacted for guidance before or while administering first aid to the child.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“A staff member assigned to the room for one-year-old children stored three food supplement tablets/capsules including one Biotin supplement tablet, one iron supplement tablet, and one ashwagandha supplement tablet in their pocket while working in the classroom with children. The food supplements were accessible to the children when they dropped out of the staff member’s pocket.”
Jun 9, 2026: unannounced7 violations
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A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility has not established the ABCMS roster.”
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A child’s file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.
“One child enrolled on 6/3/24 did not have documentation of receipt of the facility’s Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy.”
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Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns.
“A child enrolled on 2/9/26 did not have the health care needs or concerns second completed on the application.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“A staff member hired on 1/12/26 had a medical report dated 3/15/23.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In space 4, plastic wipe refills were accessible to children two years of age, in an unlocked drawer below five feet by the changing table area.”
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The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“A staff member hired on 3/31/25 did not have signed documentation of the facility’s Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy.”
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The professional development plan was not reviewed annually.
“One staff member hired on 12/23/24 did not have a professional development plan on file for review.”
May 21, 2026: unannounced1 violation
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Children were not adequately supervised at all times.
The inspectors’ words, 109 words
“During the walkthrough of the facility today, I observed one teacher alone in Space 1 laying on the carpet with a pillow and blanket during the children’s naptime. Upon entering the classroom, this staff member did not move until the assistant director touched her shoulder. During today’s visit, I observed video footage of the same teacher in space 1 laying on the carpet with a pillow and blanket from 12:15pm to 2:08pm without properly supervising children. The teacher did not move from the laying position on the floor or respond to the children who were awake and moving around in the classroom for the one-hour and fifty-three minute timeframe.”
May 14, 2026: unannounced2 violations
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Enhanced staff/child ratios and group sizes were not met.
“Sign-in and sign-out records from April 20, 2026 through May 1, 2026 documented Space 5 out of compliance with staff/child ratios on fifteen different days at various times between the hours of 7:00am to 8:15am. Sign-in and sign-out records from April 20, 2026 through May 1, 2026 documented space 1 out of compliance with staff/child ratios on eight different days at various times between the hours of 7:30am to 4:30pm.”
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The center did not comply with the permit restrictions.
“The facility is licensed for children ages 0-5 years. On multiple occasions over the past few months, one school-age child of a staff member attended the facility and was cared for in a classroom with preschool-age children.”
Jul 15, 2025: unannounced15 violations
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A valid qualification letter was not on file and available to review at the facility.
“One staff member with a date of employment of 03/06/2017 had a CBC qualification letter that expired on 01/03/2025 and was not renewed until 02/13/2025.”
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A written statement from each child’s parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available.
“In Space 1, five children with dates of enrollment of 12/15/2020, 02/22/2021, 08/06/2021, 09/19,2022, and 09,22/2023 did not have Off-Premises Activity Permission forms giving parent permission for the children to participate in Splash Pad activities during the summer of 2025.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member with a date of employment of 04/14/2025 had not completed CPR training.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member with a date of employment of 04/14/2025 had not completed First Aid training.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“One staff member with a date of employment of 04/14/2025 did not have a staff medical report completed prior to employment and no staff medical report was on file.”
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Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.
“Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The administrator with a date of employment of 04/14/2025 did not complete ITS-SIDS training within ninety days of hire.”
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“Four staff members with dates of employment of 07/21/2023, 11/15/2023, 09/19/2023, and 02/05/2024 did not have an annual staff evaluation completed and on file. Three staff members with dates of employment of 11/15/2023, 09/19/2023, and 02/05/2024 did not have staff development plan completed and on file.”
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New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“One staff member with a date of employment of 12/23/2024 completed new staff orientation training on 03/03/2025. One staff member with a date of employment of 02/14/2025 completed new staff orientation training on 03/22/2025.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“One staff member with a date of employment of 04/14/2025 did not have TB test results or TB screening form completed prior to employment and no TB test results or screening form were on file.”
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Screen time was offered to children under three years of age.
“In Space 4, screen-time was offered to children less than three years of age.”
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Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
“One staff member with a date of employment of 05/08/2023 did not complete twenty hours of on-going training by 05/08/2025 as required. One staff member with a date of employment of 02/27/2023 did not complete ten hours of on-going training by 02/27/2025 as required.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“One staff member with a date of employment of 05/08/2023 did not have a completion certificate on file for Recognizing and Responding to Suspicions of Child Maltreatment training. One staff member with a date of employment of 12/26/2024 completed Recognizing and Responding to Suspicions of Child Maltreatment training on 05/05/2025 more than ninety days after hire.”
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The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests.
“Outside of the fence by Outdoor Space 1, a black storage container was left uncovered and approximately six inches of rain water had collected in the container.”
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The depth of the loose surfacing was not based on critical height of the equipment.
“On Outdoor Space 1, the loose surfacing was less than six inches in depth within the fall zone of the stationary composite play structure.”
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The written feeding plan was not modified as the child’s needs changed.
“In Space 3, one child less than fifteen months of age who was visiting the classroom from Space 6 did not have an individual feeding plan in Space 3. In Space 6, three children less than fifteen months of age had individual feeding plans that had not been updated as the eating habits of each child had changed to table foods.”
May 21, 2025: unannounced2 violations
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A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.
“In Space 1 on 05/14/2025 at 5:30pm, a staff member flicked a three-year-old child on the side of the face.”
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There was a substantiation of child maltreatment.
“The Division of Child Development and Early Education determined child maltreatment based on failure to meet the physical needs of children.”
Mar 24, 2025: unannounced3 violations
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A valid qualification letter was not on file and available to review at the facility.
“One staff member with a date of employment of 10/22/2024 did not have a copy of the Criminal Background Check (CBC) qualification letter dated 07/30/2024 printed and on file at the facility available for review.”
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Parent’s medication authorization did not include required information.
“In Space 4, two permission to administer topical ointment forms were missing the information for where to apply the medication.”
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The medical action plan was not updated on an annual basis or when changes to the plan were made by the child’s parent or health care professional.
“In Space 4, one medical action plan dated 02/06/2024 was not updated annually by 02/06/2025.”
Jan 24, 2025: unannounced1 violation
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Children were not adequately supervised at all times.
“On January 14, 2025, one three-year-old child was left unattended on the playground for approximately one minute.”
Nov 19, 2024: unannounced1 violation
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Outdoor play equipment was not age and developmentally appropriate.
“On Outdoor Space 1, two-year old children were using the stationary climbing piece that was intended by the manufacturer to be used by children six to twenty-three months of age.”
Jul 31, 2024: unannounced10 violations
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A valid qualification letter was not on file and available to review at the facility.
“One staff member with a date of employment of 08/29/2022 had a CBC qualification letter on file dated 06/05/2019 that had expired on 06/05/2024.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“One aerosol can of shaving cream, three aerosol cans of sunscreen, and one tube of sunscreen lotion were stored in unlocked cabinets in Space 2.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member with a date of employment of 11/15/2023 whose CPR training was due by 02/15/2024 had completed CPR training on 03/03/2024.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member with a date of employment of 11/15/2023 whose First Aid training was due by 02/15/2024 completed First Aid training on 03/03/2024. One staff member with a date of employment of 03/11/2024 whose First Aid training was due by 06/11/2024 has not completed First Aid training.”
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Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.
“In Space 3, caregivers did not record the sleep positions for multiple children on multiple dates.”
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Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.
“Fourteen children were present in Space 1 but only ten children were signed in on the sign in and out sheet and/or the BrightWheel electronic application.”
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Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.
“Four staff record files contained health questionnaires.”
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Individuals that did not meet the staff qualifications as required by G.S.
“110-91(8) did not submit to the Division documentation of completed coursework or credential to be considered for equivalency within six months of assuming duties. Two staff members with dates of employment of 08/29/2022 and 09/19/2023 who had been assigned the position as lead teacher upon employment did not have documentation in the file of completed coursework or credentials to be considered for equivalency.”
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Parent’s medication authorization did not include required information.
“The group permission to administer form created by the facility for sunscreen provided by the facility did not include the of the sunscreen, the valid dates for the sunscreen to be administered, the amount of sunscreen to be administered, where to administer the sunscreen, when to administer the sunscreen, how to administer the sunscreen, and a date of the parent signature.”
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Staff did not complete the health and safety training within one year of employment.
“One staff member with a date of employment of 05/26/2023 whose health and safety training was due by 05/26/2024 had not completed eight of the nine required trainings.”
Apr 24, 2024: unannounced1 violation
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Children were not adequately supervised at all times.
“One four-year-old child was left unattended on the playground for approximately six minutes before staff members noticed the child was missing from the group.”
Feb 8, 2024: unannounced12 violations
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A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.
“In Space 4, one non-prescription topical ointment was applied with no written authorization.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In Space 1, an unlocked cabinet under the sink was used to store a variety of cleaning supplies. The assistant director locked the cabinet. In Space 5, five cans of aerosol sunscreen, one aerosol can of disinfecting spray, one spray bottle of glass cleaner, and one container of disinfecting wipes were stored in an unlocked cabinet with the keys left in the lock. The assistant director removed the aerosol cans of sunscreen and locked the cabinet.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR training certification expired on 01//10/2024 for one employee. One employee with a date of hire of 09/19/2023 has not completed CPR training within 90 days.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid training certification expired on 01//10/2024 for one employee. One employee with a date of hire of 09/19/2023 has not completed First Aid training within 90 days.”
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Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“In Space 4, one non-prescription diaper ointment expired in 10/2023 but had not been discarded within 72 hours. The assistant director removed the diaper ointment from the classroom. In Space 6, one non-prescription diaper ointment expired in 12/2023 but had not been discarded within 72 hours. The assistant director removed the diaper ointment from the classroom.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“In Space 2 and 6, emergency medications were stored in Ready-to-Go bags stored on shelving that was less than five feet from the floor. In Space 2, the assistant director moved the bag to a hook that allowed the bottom of the bag to hang at least five feet from the floor. In Space 6, the assistant director moved the bag to a top cubby shelf that was at least five feet above the floor.”
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Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional.
“In Space 4, one non-prescription topical ointment was not labeled with the name of the child. The assistant director added the name of the child to the non-prescription topical ointment container.”
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Parent’s medication authorization did not include required information.
“In Space 3, two permission forms were missing the amount of medication to apply. One permission form was missing a parent signature. One permission form was missing the information for when to apply the medication. One permission form was missing information for how to apply the medication. Authorization to administer one prescription topical medication was recorded on the over-the-counter permission form. In Space 4, one permission form was missing information for how to apply the medication. Authorization to administer one prescription topical medication was recorded on the over-the-counter permission form.”
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Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
“In Space 4, one prescription topical ointment was not in the original container with the pharmaceutical label attached.”
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Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“An emergency drill was conducted in 09/2023 making the next emergency drill due in 12/2023 but a shelter-in-place drill was not conducted until 01/12/2024. The emergency drill conducted in 01/2024 corrected the emergency drill not conducted in 12/2023.”
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Staff did not complete the health and safety training within one year of employment.
“One employee with a date of hire of 01/2023 did not complete all the required health and safety training topics within the first year of employment. The employee was missing three training topics.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“Three employees with dates of hire of 05/26/2023, 07/27/2023, and 09/19/2023 have not completed the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days.”
All 24 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jul 9, 2026 | Unannounced visit | 2 violations cited |
| Jun 9, 2026 | Unannounced visit | 7 violations cited |
| Jun 2, 2026 | Unannounced visit | No violations cited |
| May 21, 2026 | Unannounced visit | 1 violation cited |
| May 14, 2026 | Unannounced visit | 2 violations cited |
| Dec 18, 2025 | Announced visit | No violations cited |
| Nov 7, 2025 | Unannounced visit | No violations cited |
| Sep 9, 2025 | Unannounced visit | No violations cited |
| Jul 30, 2025 | Announced visit | No violations cited |
| Jul 15, 2025 | Unannounced visit | 15 violations cited |
| Jun 25, 2025 | Unannounced visit | No violations cited |
| May 27, 2025 | Unannounced visit | No violations cited |
| May 21, 2025 | Unannounced visit | 2 violations cited |
| Mar 24, 2025 | Unannounced visit | 3 violations cited |
| Jan 28, 2025 | Unannounced visit | No violations cited |
| Jan 24, 2025 | Unannounced visit | 1 violation cited |
| Nov 19, 2024 | Unannounced visit | 1 violation cited |
| Oct 18, 2024 | Unannounced visit | No violations cited |
| Aug 6, 2024 | Announced visit | No violations cited |
| Jul 31, 2024 | Unannounced visit | 10 violations cited |
| Jun 12, 2024 | Unannounced visit | No violations cited |
| May 1, 2024 | Unannounced visit | No violations cited |
| Apr 24, 2024 | Unannounced visit | 1 violation cited |
| Feb 8, 2024 | Unannounced visit | 12 violations cited |
Is it licensed?
- Child Care Center, holding a Four Star Center License since May 28, 2024.
- Licensed for 143 children, ages 0 through 5.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 1855133.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Young Men’s Christian Association of Catawba Valle.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 4 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 87 child care providers in Catawba County, the middle value for violations cited in the last three years was 7; this one had 57.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Concordia Lutheran Preschool | 3 |
| Conover School | 30 |
| Tyndall Center for Early Age Education | 0 |
| Quest at St. Stephens Elementary | 7 |
| Shuford Elementary Kid Connection | 8 |
| Quest at Lyle Creek Elementary | 1 |
| Lyle Creek Elementary | 4 |
| Kindercare Learning Center-Fairgrove | 58 |
| Kindercare Learning Center-Rock Barn | 54 |
| Conover School Kid Connection | 14 |
| Shuford Elementary Preschool | 17 |
| O.l. Moretz Foundation YMCA Early Learning Center This child care provider | 57 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.