Hearth Record

Kindercare Learning Center-Fairgrove

A child care center in Conover, North Carolina 28613

1031 Fairgrove Church Road SE, Conover, North Carolina 28613. (704) 325-3041.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 56 violations in 5 months of the last 36. Last cited Apr 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

15 DCDEE visits in the last three years, the latest on Apr 30, 2026.

58 violations cited in the last three years, 58 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

56 violations in 5 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 3, 2026.

56 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Apr 30, 2026: unannounced2 violations
  • Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.

    “Six staff members with dates of employment of 11/02/2015, 06/13/2017, 08/24/2022, 02/14/2023, 09/03/2024, and 10/21/2024 did not have a completed annual staff evaluation on file.”

    Rule Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 13, 2026. Correction verified: by a letter from the provider.

  • Staff did not complete the health and safety training within one year of employment.

    “One staff member with a date of employment of 10/21/2024 had not completed one required health and safety training topic that was due by 10/21/2025.”

    Rule Staff did not complete the health and safety training within one year of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 13, 2026. Correction verified: by a letter from the provider.

Apr 23, 2026: unannounced18 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No ABCMS roster was established for this facility to notify DCDEE of established employees at this facility and to notify DCDEE within five business days of employment of new employees hired at this facility.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 22, 2026. Correction verified: by a letter from the provider.

  • A current activity plan was not posted for each group of children for reference.

    “In Spaces 6 and 9, an activity for the current week was not created or posted. The activity plans posted were dated for last week, April 13 through April 17.”

    Rule A current activity plan was not posted for each group of children for reference.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2026. Correction verified: at a follow-up visit by DCDEE.

  • A current schedule was not posted for each group of children for reference.

    “In Spaces 2 and 5, no daily schedule was posted.”

    Rule A current schedule was not posted for each group of children for reference.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2026. Correction verified: at a follow-up visit by DCDEE.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In Space 3, I observed one aerosol can of Lysol disinfecting spray stored in an unlocked cabinet. In Space 9, I observed one aerosol can of shaving cream stored in an unlocked cabinet.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2026. Correction verified: at a follow-up visit by DCDEE.

  • All equipment and furnishings were not in good repair.

    “On Outdoor Space 1, I observed fence barbs exposed along the bottom of the fence at the lower gate and the fence pulling away from the base and the support pole on the lower fence line that created a gap. On Outdoor Space 5, I observed holes large enough for vermin to enter at the bottom of the fence along the left side, lower side, and right side of the fence line.”

    Rule All equipment and furnishings were not in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 11, 2026. Correction verified: by a letter from the provider.

  • An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.

    “In Space 5, where six children less than fifteen months of age were enrolled and five of those six infant-age children were present, no individual feeding plans were posted.”

    Rule An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 7, 2026. Correction verified: by a letter from the provider.

  • Application for enrollment did not include all required information.

    “Three child enrollment applications for children with dates of enrollment of 08/04/2025, 08/18/2025 and 08/26/2025 had incomplete or blank health care needs sections.”

    Rule Application for enrollment did not include all required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 7, 2026. Correction verified: by a letter from the provider.

  • Authorization for emergency medical care information was not signed by child’s parent.

    “The child enrollment application for one child with a date of enrollment of 08/26/2025 did not include a parent signature for the authorization for emergency medical care statement.”

    Rule Authorization for emergency medical care information was not signed by child's parent.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 7, 2026. Correction verified: by a letter from the provider.

  • Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.

    “Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. One staff member assigned to work in the room with infants with a date of employment of 10/27/2025 and due to complete ITS-SIDS training by 12/27/2025 had completed ITS-SIDS training on 01/26/2026. The administrator with a date of employment of 07/17/2025 and due to complete ITS-SIDS training by 10/17/2025 had completed ITS-SIDS training on 01/26/2026. This is a violation of a requirement in .1102(f).”

    Rule Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2026. Correction verified: at a follow-up visit by DCDEE.

  • Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.

    “One child with a date of enrollment of 09/30/2024 had no immunization record on file.”

    Rule Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 7, 2026. Correction verified: by a letter from the provider.

  • Emergency information did not name child’s health care professional.

    “The child enrollment application for one child with a date of enrollment of 08/26/2025 did not have a health care professional listed for the child.”

    Rule Emergency information did not name child's health care professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 7, 2026. Correction verified: by a letter from the provider.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “In Space 5, I observed over the counter diaper creams and ointments were stored under a diaper changing table with a broken lock and hinge.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

  • Outdoor play equipment was not age and developmentally appropriate.

    “On Outdoor Space 5 designated for use by school-age children, I observed a manufacturer label with the recommended age use documenting that the stationary climbing piece was intended by the manufacturer to be used by children five through twelve years of age. However, you stated that the four-year and five-year-old children enrolled and attending in Space 1 had been using this equipment and had played on the equipment today.”

    Rule Outdoor play equipment was not age and developmentally appropriate.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 7, 2026. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In Space 5, I observed opened shrink wrapped diapers and opened diaper wipe refill packets were stored under a diaper changing table with a broken lock and hinge. In Space 2, I observed a used Ziploc bag and an opened cellophane bag containing teacher materials were stored in an unlocked drawer and below five feet.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.

    “In Space 5, the thermometer in the compact refrigerator was missing.”

    Rule Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2026. Correction verified: at a follow-up visit by DCDEE.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “An emergency drill including a shelter-in-place or lockdown drill was conducted in December 2025 making the next emergency drill due in three months during the month of March 2026. No emergency drill was conducted since December 2025.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2026. Correction verified: at a follow-up visit by DCDEE.

  • The center’s safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.

    “In Space 5, where infant care is provided, the center’s safe sleep policy was not posted.”

    Rule The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2026. Correction verified: at a follow-up visit by DCDEE.

  • The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children’s emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development.

    The inspectors’ words, 115 words

    “In Space 2, where thirteen one-year-old children were enrolled and eleven one-year-old children were present, one doll, a few fine motor toys, no sensory toys, no musical toys, and a sufficient quantity of books, blocks, and pretend play materials were available to the children. In Space 5, where six infant-age children were enrolled and five infant-age children were present, I observed no books, two musical toys, no pretend play toys, and a sufficient quantity of dolls, blocks, fine motor toys, and sensory toys available to the children. On Outdoor Space 1 where infant-age and toddler-age children play, I observed eleven one-year-old children playing with one two-seat rocker, five push toys, and a picnic table available.”

    Rule The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 7, 2026. Correction verified: by a letter from the provider.

Apr 14, 2026: unannounced1 violation
  • Staff/child ratios applicable to a classroom, were not posted in each classroom.

    “No “Classroom Staff to Child Ratio Worksheet” was posted in Spaces 2, 5, and 6.”

    Rule Staff/child ratios applicable to a classroom, were not posted in each classroom.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 14, 2026. Correction verified: at a follow-up visit by DCDEE.

Apr 2, 2026: unannounced4 violations
  • Enhanced staff/child ratios and group sizes were not met.

    The inspectors’ words, 190 words

    “On 03/18/2026 from 6:40am to 7:21am, eleven children two and three years of age were combined in one classroom with one teacher. On 03/26/2026 from 6:56am to 8:43am, thirteen children two and three years of age were combined in one classroom with one teacher. On 03/31/2026 from 7:40am to 8:15am, sixteen children two years of age were cared for by one teacher in Space 7. On 03/31/2026 from 8:31am to 9:15am, twelve children two years of age were cared for by one teacher in Space 7. On 04/01/2026 from 8:08am to 9:40am, ten children two years of age were cared for by one teacher in Space 7. On 04/01/2026 from 8:15am to 8:40am, twelve children two and three years of age were combined in Space 6 with one teacher. On 04/01/2026 from 12:00pm to 4:00pm, twenty-two children two years of age were combined in Space 6 with one teacher. On 04/02/2026 from 6:57am to 8:01am, fifteen children two and three years of age were combined in Space 7 with one teacher. On 04/02/2026 at 10:05am, eleven children three years of age were cared for by one teacher in Space 9.”

    Rule Enhanced staff/child ratios and group sizes were not met.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 16, 2026. Correction verified: by a letter from the provider.

  • Fire drills were not practiced monthly and/or the drill record was incomplete.

    “On the “Emergency Drill Log & Report” document no fire drill was recorded for March 2026.”

    Rule Fire drills were not practiced monthly and/or the drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 14, 2026. Correction verified: at a follow-up visit by DCDEE.

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “The “New Staff Orientation Training” document for the new staff member with a date of employment of 01/14/2026 indicated that the required new staff orientation training topics due to be completed by 02/25/2026 had not been completed during the first six weeks. The “New Staff Orientation Training” document for the new staff member with a date of employment of 02/08/2026 indicated that the required new staff orientation training topics due to be completed by 02/17/2026 had not been completed during the first two weeks or during the first six weeks.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 16, 2026. Correction verified: by a letter from the provider.

  • Non-mobile children were enrolled and the center did not have a crib or other approved device to safely evacuate the children in an emergency.

    “One evacuation crib was available for two teachers to use to evacuate a combined group of ten infant and one-year-old children from Space 5 during a fire drill.”

    Rule Non-mobile children were enrolled and the center did not have a crib or other approved device to safely evacuate the children in an emergency.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 20, 2026. Correction verified: by a letter from the provider.

May 21, 2025: unannounced11 violations
  • A child’s file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.

    “For one child with a date of enrollment of 08/13/2023, the statement signed and dated by the parents acknowledging receipt and discussion of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy did not include the date of enrollment.”

    Rule A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.. Corrected during the inspection.

  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member’s CPR training certification expired on May 2, 2025. The staff member attended a CPR training on May 29, 2025 and the staff member’s attendance was verified.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Corrected during the inspection.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member’s First Aid training certification expired on May 2, 2025. The staff member attended a First Aid training on May 29, 2025 and and the staff member’s attendance was verified.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Corrected during the inspection.

  • Application for enrollment did not include all required information.

    “The child enrollment application for three children with dates of enrollment of 08/13/2023, 04/08/2025, and 03/31/2025 did not include a completed health care needs section with information provided by the parent.”

    Rule Application for enrollment did not include all required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 11, 2025. Correction verified: by a letter from the provider.

  • Center did not maintain a record of daily attendance.

    “In Space 7, the daily attendance for May 16, May 19, and May 20 was not recorded.”

    Rule Center did not maintain a record of daily attendance.. Corrected during the inspection.

  • Incident logs were not completed and maintained as required.

    “The incident log was completed through March 2025. Although there were incident reports completed and dated for April 2025 and May 2025, these incidents had not been recorded on the incident log.”

    Rule Incident logs were not completed and maintained as required.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 11, 2025. Correction verified: by a letter from the provider.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “In Space 4, over the counter diaper creams were stored under in the diaper changing table which was left unlocked.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

  • Operational policies were not discussed with parents on or before the child’s first day and/or they were not notified in writing of all changes.

    “One child with a date of enrollment of 03/31/2025 did not have a statement signed and dated by the parents acknowledging receipt and discussion of the operational policies prior to enrollment.”

    Rule Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 11, 2025. Correction verified: by a letter from the provider.

  • Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.

    “For one child with a date of enrollment of 03/31/2025, the statement signed and dated by the parents acknowledging receipt and discussion of the discipline policy did not include the name of the child and the date of enrollment.”

    Rule Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 11, 2025. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In Space 4, opened shrink wrapped diapers, opened diaper wipe refill packets, and opened plastic diaper wipe bags were stored unlocked and below five feet under a diaper changing table.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • Staff did not complete the health and safety training within one year of employment.

    “One employee with a date of employment of 05/20/2024 completed H&S training on 05/30/2025. One employee with a date of employment of 02/14/2025 completed H&S training on 01/04/2025.”

    Rule Staff did not complete the health and safety training within one year of employment.. Corrected during the inspection.

Jan 7, 2025: unannounced6 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In Space 2, the disinfecting and sanitizing spray bottles were stored on the side of a basket with the bottom of the bottles hanging below five feet. In Space 8, the disinfecting and sanitizing spray bottles were sitting on a shelf but the bottoms of the bottles sat at four feet and nine inches.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

    “One staff member with a date of employment of 10/21/2024 did not have an Emergency Information Form on file.”

    Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 21, 2025. Correction verified: by a letter from the provider.

  • Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

    “One staff member with a date of employment of 08/27/2024 did not have documentation on file of having completed sixteen hours of new staff orientation training within the first two and six weeks of employment. One staff member with a date of employment of 12/03/2024 did not have documentation on file of having completed six hours of new staff orientation training within the first two weeks of employment.”

    Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 21, 2025. Correction verified: by a letter from the provider.

  • Parent’s medication authorization did not include required information.

    “In Space 2, one permission to administer form for a diaper ointment was missing the amount to be applied. In Space 2, one permission to administer form for a diaper ointment was missing when to apply the ointment. In Space 4, one permission to administer form for a diaper ointment was missing the name of the ointment. In Space 4, one permission to administer form for a diaper ointment was missing the amount to be applied.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 21, 2025. Correction verified: by a letter from the provider.

  • Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).

    “One staff member with a date of employment of 06/13/2007 had a criminal background check qualification letter on file dated 01/03/2020 which had expired on 01/03/2025.”

    Rule Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 21, 2025. Correction verified: by a letter from the provider.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “One staff member with a date of employment of 08/27/2024 did not have documentation on file of having completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 21, 2025. Correction verified: by a letter from the provider.

Dec 13, 2024: unannounced1 violation
  • Children were not adequately supervised at all times.

    “On December 3, 2024, a group of six three-year-old children in Space 9 were not adequately supervised by the staff member for approximately five minutes when four additional children from another classroom were transitioned to the group which diverted the staff member’s attention.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 20, 2024. Correction verified: by a letter from the provider.

Jun 4, 2024: unannounced13 violations
  • A child’s file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.

    “The parent acknowledgement statement for the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was missing the date the policy was given and explained to the parent.”

    Rule A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 17, 2024. Correction verified: by a letter from the provider.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In Space 6, one instant cold compress pack with additional warnings was stored in an unlocked drawer. In Space 7, one instant cold compress pack with additional warnings was stored unlocked in a Ready to Go bag.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • All equipment and furnishings were not in good repair.

    “On Outdoor Space 4, the fence gate leading to the toy storage are was warped and did not close at the bottom leaving a gap of approximately twelve inches. On Outdoor Space 5, the fence along the back fence-line had two large openings between the fence and the ground large enough for a small animal to enter the outdoor play space.”

    Rule All equipment and furnishings were not in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 19, 2024. Correction verified: by a letter from the provider.

  • All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.

    “One staff member with a date of employment of 10/03/2022 had not updated the annual health questionnaire. The last update was dated 10/03/2022.”

    Rule All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 17, 2024. Correction verified: by a letter from the provider.

  • Application for enrollment did not include all required information.

    “The Health Care Needs section on the Child Enrollment Application for two children was missing information.”

    Rule Application for enrollment did not include all required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 17, 2024. Correction verified: by a letter from the provider.

  • Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

    “One staff member with a date of employment of 10/03/2022 had not updated the Emergency Information Form annually. The last update was dated 10/03/2022.”

    Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 17, 2024. Correction verified: by a letter from the provider.

  • Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.

    “One child did not have an immunization record on file.”

    Rule Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 17, 2024. Correction verified: by a letter from the provider.

  • Fire drills were not practiced monthly and/or the drill record was incomplete.

    “No fire drill was conducted and recorded for February 2024.”

    Rule Fire drills were not practiced monthly and/or the drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 17, 2024. Correction verified: by a letter from the provider.

  • Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

    “In Space 2, one prescription topical medication was not returned to the parent when the medication permission to administer form expired on 03/30/2024. In Space 3, one non-prescription topical medication was not returned to the parent when the medication expired in 11/2023.”

    Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Corrected during the inspection.

  • Medical exam or health assessment record was not on file before or within 30 days after admission.

    “Two children did not have Children’s Medical Report documents on file documenting a health examination had taken place within twelve months prior to or within 30 days after the date of enrollment.”

    Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 17, 2024. Correction verified: by a letter from the provider.

  • New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

    “One staff member with a date of employment of 01/22/2024 did not complete new staff orientation training.”

    Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 20, 2024. Correction verified: by a letter from the provider.

  • Parent’s medication authorization did not include required information.

    The inspectors’ words, 117 words

    “In Space 2, three permission to administer topical ointment forms were missing the amount of medication to administer and two permission forms were missing the instructions for how to apply the medication. In Space 3, one permission to administer topical ointment form was missing instructions for how to apply the medication. In Space 7, one medication permission to administer form and log for an emergency prescription medication was missing. In Space 2, one non-prescription topical ointment was not labeled with the name of the child. In Space 3, four non-prescription topical ointments were not labeled with the names of the children. In Space 4, five, non-prescription topical ointments were not labeled with the names of the children.”

    Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 17, 2024. Correction verified: by a letter from the provider.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “One staff member with a date of employment of 01/22/2024 did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training and/or present the training certificate within 90 days of employment.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 17, 2024. Correction verified: by a letter from the provider.

Nov 17, 2023: unannounced2 violations
  • A valid qualification letter was not on file and available to review at the facility.

    “A valid qualification letter was not on file for one therapist who provided therapy services outside the classroom setting.”

    Rule A valid qualification letter was not on file and available to review at the facility.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 1, 2023. Correction verified: by a letter from the provider.

  • Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

    “In Space 4, over-the-counter medications were stored in an unlocked a diaper changing table. The teacher locked the diaper changing table using the key which corrected the violation.”

    Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

All 15 visits on record
Visits on record
DateVisitWhat the record says
Apr 30, 2026Unannounced visit2 violations cited
Apr 23, 2026Unannounced visit18 violations cited
Apr 14, 2026Unannounced visit1 violation cited
Apr 2, 2026Unannounced visit4 violations cited
Nov 5, 2025Announced visitNo violations cited
May 30, 2025Announced visitNo violations cited
May 21, 2025Unannounced visit11 violations cited
Apr 25, 2025Announced visitNo violations cited
Mar 4, 2025Unannounced visitNo violations cited
Jan 7, 2025Unannounced visit6 violations cited
Dec 18, 2024Unannounced visitNo violations cited
Dec 13, 2024Unannounced visit1 violation cited
Jun 5, 2024Announced visitNo violations cited
Jun 4, 2024Unannounced visit13 violations cited
Nov 17, 2023Unannounced visit2 violations cited

Is it licensed?

  • Child Care Center, holding a Four Star Center License since Jan 19, 2023.
  • Licensed for 190 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 18000601.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: KinderCare Education LLC.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 4 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 87 child care providers in Catawba County, the middle value for violations cited in the last three years was 7; this one had 58.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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