Conover School Kid Connection

A copy of the Prevention of Shaken Baby and Abusive Head Trauma policy was not given to or explained to parents of newly enrolled children up to five years of age on or before the first day the child receives care at the center.

“One preschool-age child with a date of enrollment of 01/16/2026 did not have a parent acknowledgement statement on file for having received the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy.”

Rule A copy of the Prevention of Shaken Baby and Abusive Head Trauma policy was not given to or explained to parents of newly enrolled children up to five years of age on or before the first day the child receives care at the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2026. Correction verified: by a letter from the provider.

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

“A variety of cleaning supplies including disinfecting wipes with additional warnings, one aerosol can of air freshener and bulk hand soap were stored in an unlocked cabinet under the handwashing sink in the classroom.”

Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.

“One staff member with a date of employment of 06/06/2022 had a staff development plan on file dated 01/08/2025 that was not updated by 01/08/2026.”

Rule Each employee's personnel file did not contain an annual staff evaluation and a staff development plan.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2026. Correction verified: by a letter from the provider.

Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment.

“The new administrator with a date of employment of 01/02/2026 did not have documentation of having completed BSAC training.”

Rule Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 1, 2026. Correction verified: by a letter from the provider.

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

“The new administrator with a date of employment of 01/02/2026 did not have a copy of the completion certificate to verify having completed the Recognizing and Responding to Suspicions of Child Maltreatment training on file and due by 04/02/2026.”

Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 1, 2026. Correction verified: by a letter from the provider.

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

“A variety of cleaning supplies including disinfecting wipes with additional warnings and bulk hand soap were stored in an unlocked cabinet under the handwashing sink in Space 5.”

Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

Fire drills were not practiced monthly and/or the drill record was incomplete.

“No fire drill was documented as having been completed in May 2025.”

Rule Fire drills were not practiced monthly and/or the drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 10, 2025. Correction verified: by a letter from the provider.

Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents.

“The template for writing safe arrival and departure procedures which is provided on the DCDEE website was posted in the classroom but the facility procedures for arrival and departure were not posted.”

Rule Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 10, 2025. Correction verified: by a letter from the provider.

Staff required to receive on-going training had not completed the required number of hours according to their education and experience.

“One staff member with a date of employment of 06/06/2022 was required to complete ten hours of on-going by 06/06/2025 but had only completed 4 hours and 50 minutes of on-going training to date.”

Rule Staff required to receive on-going training had not completed the required number of hours according to their education and experience.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 12, 2025. Correction verified: by a letter from the provider.

The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.

“The EPR Plan for the facility could not be located in print or electronically.”

Rule The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 10, 2025. Correction verified: by a letter from the provider.

A safe indoor and outdoor environment was not provided for the children.

“There was a gallon of refill hand soap in unlocked cabinet by the handwashing sink. The sanitizer and disinfectant sprays were located on shelf that was not at least five feet from the floor in an unlocked cabinet located by the staffs’ desk. The first aid kit had disinfectant wipes that will need to be discarded.”

Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 28, 2025. Correction verified: by a letter from the provider.

A current activity plan was not posted for each group of children for reference.

“The lesson posted was for the week of December 9, 2024.”

Rule A current activity plan was not posted for each group of children for reference.. Corrected during the inspection.

A violation was found for which there is no item number.

“15A NCAC 18A .2826 (b) All rooms used by children shall be heated, cooled, and ventilated to maintain an ambient temperature between 65 degrees Fahrenheit and 85 degrees Fahrenheit. The temperature of room eight where the school aged children were was reading 61 degrees even though the temperature was set for 72 degrees.”

Rule A violation was found for which there is no item number.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 29, 2025. Correction verified: by a letter from the provider.

Emergency information did not name child’s health care professional.

“A child that began enrollment on 9/3/24 did not have her health care professional listed.”

Rule Emergency information did not name child's health care professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 11, 2024. Correction verified: by a letter from the provider.