Conover School

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

“In space 10, a container of disinfecting wipes was stored under an sink that was unlocked.”

Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

Staff did not complete the health and safety training within one year of employment.

“Two staff members hired on 03/11/2025 and 03/17/2025 had not completed the health and safety training requirements within one year of their hire date.”

Rule Staff did not complete the health and safety training within one year of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 27, 2026. Correction verified: by a letter from the provider.

A safe indoor and outdoor environment was not provided for the children.

“On Outdoor Space 1, fence barbs were exposed along the bottom of the fence along the exterior fence line on the front parking lot side and spaces along the bottom of this same fence line were large enough for a student’s foot to get caught under the fence.”

Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 12, 2025. Correction verified: by a letter from the provider.

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

“One staff member with a date of employment with Newton-Conover City Schools of 06/2024 and assigned to this licensed school facility on 08/01/2025 had a staff medical report on file dated 10/02/2025.”

Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Corrected during the inspection.

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

“One staff member with a date of employment with Newton-Conover City Schools of 06/2024 and assigned to this licensed school facility on 08/01/2025 had TB test results on file dated 10/02/2025.”

Rule On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.. Corrected during the inspection.

Staff did not complete the health and safety training within one year of employment.

“One staff member with a date of employment of 10/01/2024 had not completed the health and safety training requirements within one year of employment.”

Rule Staff did not complete the health and safety training within one year of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 21, 2025. Correction verified: by a letter from the provider.

Staff required to receive on-going training had not completed the required number of hours according to their education and experience.

“One staff member with a date of employment of 11/23/2015 did not have documentation on file to verify that they had completed the required hours of on-going training.”

Rule Staff required to receive on-going training had not completed the required number of hours according to their education and experience.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 12, 2025. Correction verified: by a letter from the provider.

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

“Two staff members with dates of employment of 03/11/2025 and 03/17/2025 did not have completion certificates on file to verify that they had completed the Recognizing and Responding to Suspicions of Child Maltreatment training within ninety days of employment.”

Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 12, 2025. Correction verified: by a letter from the provider.

When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information.

“None of the medication permission to administer forms in the classrooms included a medication administration log.”

Rule When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 12, 2025. Correction verified: by a letter from the provider.

A child was restrained as a form of discipline.

“In Space 5, one staff member restrained a student as a form of discipline.”

Rule A child was restrained as a form of discipline.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 14, 2026. Correction verified: by a letter from the provider.

Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

“Six hours of new staff orientation for one staff member hired on 04/11/2025 was not completed within the first two weeks of employment and/or was not documented.”

Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 14, 2026. Correction verified: by a letter from the provider.

Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.

“No documentation was on file to document one substitute staff member hired on 10/01/2018 had completed health and safety training within five years of completing the previous health and safety training topics.”

Rule Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 14, 2026. Correction verified: by a letter from the provider.

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

“Sixteen hours of new staff orientation for two staff members hired on 03/11/2025 and 03/17/2025 was not completed within the first six weeks of employment and/or was not documented.”

Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 14, 2026. Correction verified: by a letter from the provider.

Staff did not complete the health and safety training within one year of employment.

“No documentation was on file to document one staff member hired on 11/29/2023 had completed health and safety training within the first year of employment.”

Rule Staff did not complete the health and safety training within one year of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 19, 2025. Correction verified: by a letter from the provider.

All staff records, except financial records, were not made available for review.

“Three staff members with dates of employment of 08/01/2024, 08/16/2024, 09/12/2024 and one substitute staff member with no reported date of employment were not included on the Public Record Off-Site Verification Staff form and roster.”

Rule All staff records, except financial records, were not made available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 12, 2024. Correction verified: by a letter from the provider.

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

“One substitute staff member with no reported date of employment did not have an Emergency Information Form on file on or before the first day of work.”

Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 12, 2024. Correction verified: by a letter from the provider.

Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.

“Nine staff health questionnaires were stored in the staff record files instead of being stored separately with the other staff medical records.”

Rule Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file.. Corrected during the inspection.

Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.

“In Space 5, the Ready-to-Bag containing three emergency medications was hanging on a hook which allowed the bottom of the bag to hang below five feet.”

Rule Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.. Corrected during the inspection.

Staff required to receive on-going training had not completed the required number of hours according to their education and experience.

“One Developmental Day staff member with a date of employment of 01/27/2014 received 1.37 hours of the required 10 hours of on-going training for the 2023 – 2024 compliance year. One NC Pre-K staff member with a date of employment of 02/28/2022 received 0.00 hours of the required 15 hours of on-going training for the 2023 – 2024 school year. Five staff members with dates of employment of 10/13/1997, 09/29/2016, 08/09/2021, 09/13/2021, 04/28/2022 and 10/12/2022 did not have on-going training hour documentation reported and/or available for review.”

Rule Staff required to receive on-going training had not completed the required number of hours according to their education and experience.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 9, 2024. Correction verified: by a letter from the provider.

Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.

“On March 15, 2024, a staff member held a 15-year-old child’s face and spoke to the child in a manner that was not nurturing.”

Rule Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2024. Correction verified: by a letter from the provider.

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member with a date of employment of 11/29/2023 did not complete CPR training within 90 days of employment. The CPR training for one staff member with a date of employment of 10/13/1998 had expired on 04/21/2024. One staff member with a date of employment of 08/01/1994 did not have verification on file of having completed CPR training.”

Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 23, 2024. Correction verified: by a letter from the provider.

All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member with a date of employment of 11/29/2023 did not complete First Aid training within 90 days of employment. The First Aid training for one staff member with a date of employment of 10/13/1998 had expired on 04/21/2024. One staff member with a date of employment of 08/01/1994 did not have verification on file of having completed First Aid training.”

Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 23, 2024. Correction verified: by a letter from the provider.

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

“Two substitute staff members with dates of employment of 09/02/2022 and 10/01/2018 did not have current Emergency Information Forms on file documenting an annual update.”

Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 9, 2024. Correction verified: by a letter from the provider.

Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member’s individual personnel file.

“Current and past health questionnaire documents were found in multiple staff record files.”

Rule Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 8, 2024. Correction verified: by a letter from the provider.

Rule violated (DCDEE’s description below)

“A safe indoor and outdoor environment was not provided for the children.Two areas of the fence along the parking lot side of the playground designated for school-age use had gaps between the bottom of the fence and the ground large enough for a small animal to enter the playground or for a child to get a foot stuck under the fence. Approximately five areas of the same fence had broken and rusting links protruding inside the playground creating an opportunity for a child to run into these rusting protrusions.”

Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 9, 2024. Correction verified: by a letter from the provider.

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

“Shelter-in-place or lockdown drills were conducted on 08/30/2023 and 11/29/2023 with a drill due in February 2024. A lockdown drill was conducted on 03/06/2024 but no drill was conducted in February 2024.”

Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Corrected during the inspection.

Substitutes and volunteers counted in ratio were not informed of the center’s EPR Plan and its location.

“Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents.”

Rule Substitutes and volunteers counted in ratio were not informed of the center's EPR Plan and its location.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 9, 2024. Correction verified: by a letter from the provider.

Substitutes and volunteers counted in ratio were not informed of the center’s EPR Plan and its location.

“Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents. Three substitute staff members with dates of employment of 07/1999, 10/01/2018, and 09/02/2022 did not have documentation on file of the annual review of the updated EPR Plan.”

Rule Substitutes and volunteers counted in ratio were not informed of the center's EPR Plan and its location.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 9, 2024. Correction verified: by a letter from the provider.

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

“Two staff members with dates of employment of 11/29/2023 and 01/08/2024 had not completed the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member with a date of employment of 08/01/1994 did not have a training certificate on file for verification of having completed the Recognizing and Responding to Suspicions of Child Maltreatment training.”

Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 9, 2024. Correction verified: by a letter from the provider.

The EMC plan was not reviewed with all staff annually and whenever the plan was revised.

“Three substitute staff members with dates of employment of 07/1999, 10/01/2018, and 09/02/2022 did not have documentation on file of the annual review of the updated EMC Plan.”

Rule The EMC plan was not reviewed with all staff annually and whenever the plan was revised.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 9, 2024. Correction verified: by a letter from the provider.