Apple computers and video games

The reports, as CPSC published them

101. No one hurt

     Made Mar 21, 2014 · , sent to the company Apr 1, 2014 · , published by CPSC Apr 15, 2014

     The product, in the report: Apple iPad 2

     I came home to find my Apple iPad charger melting at the site of the charging port of my iPad. My iPad side volume buttons don’t respond and I have no sound even when speaker is adjusted on the touch screen. There is a black charred and whitish green residue in the charging port as well as on my charger. The rubber/plastic casing on the wire is slightly visible at the joint of the head piece that plugs into the iPad due to melting. I called and spoke with the senior advisor of the safety team who asked me a series of questions and had me send detailed photos of the charger and iPad to their safety engineering department. I was then told that there was contamination in my charging port which caused the over heating, and that it was in no way Apple’s problem. Had I come home 30 minutes later my home could have caught fire. No where in the manual does it mention how or why it is necessary to clean the charging port (if that really even is the reason this happened). Overheating is a common issue with the Apple iPad charger and I feel that Apple is trying to avoid any and all responsibility related to the issue.

     Model

     MC979LL/A

     UPC

     885909471812

     Serial number

     DYTHRDR6DKPH

     Bought from

     Best buy

     Bought

     Aug 17, 2012

     Where

     Davenport, Iowa: Home/Apartment/Condominium

     Who was involved

     Age 30, Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand Apple, made or sold by Apple Inc.

     How badly, in CPSC’s words

     Incident, No Injury

102. No one hurt

     Made Sep 2, 2013 · , sent to the company Sep 10, 2013 · , published by CPSC Sep 24, 2013

     The product, in the report: APPLE IPAD

     ipad usb cable red hot and melting while charging ipad. ’

     Model

     MC981LL/A

     Serial number

     DN6G22Y5DKPK

     Bought

     Dec 31, 2011, about then

     Where

     lake st louis, Missouri: Home/Apartment/Condominium

     Who was involved

     Age 59, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand APPLE, made or sold by Apple Inc.

     How badly, in CPSC’s words

     Incident, No Injury

103. No one hurt

     Made Jul 29, 2013 · , sent to the company Aug 6, 2013 · , published by CPSC Aug 20, 2013

     The product, in the report: Apple iPad 2

     The iPad 2 I purchaed in October 2011 exploded. It appears the battery expanded and finally cracked the case.

     Model

     iPad 2

     Serial number

     DLXG98XADFHW

     Bought from

     Apple Store

     Bought

     Oct 20, 2011

     Where

     Atlanta, Georgia: Home/Apartment/Condominium

     Who was involved

     Age 37, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand Apple, made or sold by Apple Inc.

     How badly, in CPSC’s words

     Incident, No Injury

104. No one hurt

     Made Jun 22, 2013 · , sent to the company Jul 1, 2013 · , published by CPSC Jul 16, 2013

     The product, in the report: Mid-2009 MacBook Pro 60W Magsafe T-shaped Power Brick/Cord - Faulty design.

     I was lying in bed working on my mid-2009 MacBook Pro laptop computer when my Magsafe power cord suddenly flashed into flames. I quickly pulled at the cord to unsecure it from the computer to stop the fire and the cord came loose from the magsafe connector end - the cord had burnt in two pieces.

     This is the original power brick and cord that came with the laptop. Researching this after it happened, I noticed that they changed the design of the newer Magsafe power connectors from the T design to a different design. In researching this issue on Apple’s site, there are many reports of power cords breaking and causing fires. Apple is not replacing the faulty power bricks/cords and is insisting that it is the fault of consumers for twisting the cord. The problem with that logic is that with the T design, there is no way to prevent twisting at all. It appears to be a faulty design, not a consumer fault.

     Please investigate this product and recall all the original power bricks to be replaced by Apple with its new design.

     Model

     60W Magsafe Power Adapter/Cord

     Serial number

     RR92408328XRA

     Bought from

     Apple Computer

     Where

     Hutchinson, Kansas: Home/Apartment/Condominium

     Who was involved

     Age 50, Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand Apple, made or sold by Apple Inc.

     How badly, in CPSC’s words

     Incident, No Injury

105. No one hurt

     Made Jun 7, 2013 · , sent to the company Jun 17, 2013 · , published by CPSC Jul 1, 2013

     The product, in the report: Apple MacBookPro 3.1. BootROM MBP31.0070.B07, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4GB, SMC 1.18f5

     Battery for MacBookPro laptop computer self-destructed while in place in the computer, which was operating on AC power at the time, and resting on a fan platform powered via a USB port from the computer. The battery swelled or expanded to the point that its cover plate was bent and side seams ruptured. Internal structures of the battery were visible through gaps of several millimeters.

     The damage was apparently incurred over 5 to 10 minutes, based on my observation that the computer was stable on the fan platform when I booted it up but rocked on the platform when I pressed the “power off” button in response to the crash message. It felt as if something was entrapped underneath it, and indeed there was: the deformed battery, bulging from its normal docking position on the underside of the laptop.

     This laptop is 5 1/2 years old, and the battery is the original one.

     Model

     MBP31.0070.B07

     Bought from

     [REDACTED], H2O PhotoPro

     Bought

     Oct 15, 2007, about then

     Where

     Julian, California: Home/Apartment/Condominium

     Who was involved

     Age 70, Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand Apple/MacBookPro 3.1, made or sold by Apple Inc.

     How badly, in CPSC’s words

     Incident, No Injury

106. Hurt, care not known

     Made Apr 2, 2013 · , sent to the company May 24, 2013 · , published by CPSC Jun 17, 2013

     The product, in the report: Ipad

     The consumer says the bouncing icons and high contrast as well as its flashing lights on her IPAD can start an epileptic seizure. She is able to turn it down to dim the brightness and wear sunglasses but then she could not see the screen. She contacted the manufacturer who told her that there is nothing that they can do.

     She says after using the product is makes her nauseated, shaky and gives her a headache. Also she suspects that there is something that can be done about it but the manufacturer is very difficult to talk to.

     The consumer says her main concern is that the flashing lights and high contrast and the bouncing icons all combine to cause serious health concerns for persons who are epileptic. She says it should be properly labeled.

     Model

     Ipad

     Bought

     Nov 15, 2012, about then

     Where

     Bad Axe, Michigan: Home/Apartment/Condominium

     Who was involved

     Female

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Apple, made or sold by Apple Inc.

     How badly, in CPSC’s words

     Injury, Level of care not known

107. No one hurt

     Made Mar 29, 2013 · , sent to the company Apr 8, 2013 · , published by CPSC Apr 22, 2013

     The product, in the report: Apple iPod Touch 5th Generation model #A1421

     FIRE/PERSONAL INJURY HAZARD - Product is the Apple iPod Touch Lightning charge cable used for the Apple iPod Touch 5th Gen. On December 24th I purchased the fore mentioned products that came as a single unit for sale at Bust Buy stores. The devise functioned properly for the first 2 weeks or so and had a lighting cable failure. The failure was witnessed by my 16 y/o daughter. the devise was charging with the supplied lightning cable and wall charging adapter. She stated that there was a small flame and then the iPod charger stopped functioning. The cable had a 2mm hole burned through the outer jacket at the male iPod input coupling with obvious charring around the hole. I contacted the retailer and had received a replacement Apple brand - lighting charging cable. Thinking this was an isolated case of product failure we changed to monitoring the iPod device while it is charging. I have had 3 other cables fail at the same location without visible flames buy the cable was seen bulging at failure site and was very hot to tough when it failed. the retailer replaced the cable 3 times without questions. The most recent time, two days ago, I contacted Apple Warranty line to inquire as to the cause and request another new cable. They refused to indicate whether there where high incidence of failure in the cables and refused comment about the initial cable failure stating I could sent the iPod to the for testing / replacement. I have looked on the internet and found the failures are very common at the same location in the cable as all four of mine.

     Model

     Apple iPod Touch 5th Generation

     UPC

     885909609666

     Serial number

     CCQJTJP4F4K1

     Bought from

     Best Buy

     Bought

     Dec 24, 2012, about then

     Where

     Ocala, Florida: Home/Apartment/Condominium

     Who was involved

     Age 16, Female

     The reporter’s relation to them

     My Child

     As this report names them

     Brand Apple, made or sold by Apple Inc.

     How badly, in CPSC’s words

     Incident, No Injury

108. No one hurt

     Made Feb 4, 2013 · , sent to the company Feb 13, 2013 · , published by CPSC Mar 8, 2013

     The product, in the report: My Macbook Pro laptop computer’s battery “exploded” in last month. It’s the same problem as other users complained this issue on internet. You can search the key words, “macbook battery exploded”, then you can see the pictures similar to my Macbook’s battery exploded. Apple, Inc. must recall the batteries exploded, no matter expired of warrantee or what excuses. Very dangerous and terrified bombing computer Macbook Pro made by Apple.

     Dear Sir or Madam,

     My Macbook Pro laptop computer’s battery “exploded” in last month.

     It’s the same problem as other users complained this issue on internet. You can search the key words, “macbook battery exploded”, then you can see the pictures similar to my Macbook’s battery exploded.

     Apple, Inc. must recall the batteries exploded, no matter expired of warrantee or what excuses.

     Very dangerous and terrified bombing computer Macbook Pro made by Apple.

     I still keep this exploded battery in our closet, as an evidence, however the Macbook’s battery looks as a bomb which can burn/exploded anytime.

     Best Regards [REDACTED]

     Bought from

     APPLE STORE, California

     Where

     Rowland Heights, California: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Self

     As this report names them

     Brand APPLE, made or sold by Apple Inc.

     How badly, in CPSC’s words

     Incident, No Injury

109. No one hurt

     Made Jan 4, 2013 · , sent to the company Jan 24, 2013 · , published by CPSC Feb 7, 2013

     The product, in the report: I have a seventeen inch Apple MacBook Pro laptop computer. On 12/25/12 the unit shut off unexpectedly. The battery indicator was still at forty seven percent. As I didn’t expect this behavior I removed the battery to be sure everything was reset. I had a very hard time removing the battery. When I had it removed it had bulged out considerably. So much so that I could not get it back into the unit. On 12/28/12 I took it to the local Apple store and [REDACTED] told me that it was out of warranty and I could buy a new battery. When I told him that a battery should not bulge and that it was an explosion risk he said they have seen that before. I did not buy a battery. I took it home and called technical support the same day. I spoke with [REDACTED] who again told me that the unit was out of warranty and I should buy another battery. I explained to him as well that this is a dangerous situation. [REDACTED] transferred me to a supervisor [REDACTED]. He again told me that the battery was out of warranty. I asked him if Apple wouldn’t want it back to look over? He said that they would. [REDACTED] said he would check with a technical expert about this. He then came back on the line and told me the expert said that the bulging was not a problem unless a cell was exposed. But this can’t be seen as the battery appears to be held inside a sealed metal cradle. At this point I asked for a case number telling him that I would take this up with an outside agency or company. I ended the conversation. The information required on your form suggests to me that the overall product is wha you are interested not just the battery. I was told that the case number remains in their system forever.

     I have a seventeen inch Apple MacBook Pro laptop computer. On 12/25/12 the unit shut off unexpectedly. The battery indicator was still at forty seven percent. As I didn’t expect this behavior I removed the battery to be sure everything was reset. I had a very hard time removing the battery. When I had it removed it had bulged out considerably. So much so that I could not get it back into the unit.

     On 12/28/12 I took it to the local Apple store and [REDACTED] told that it was out of warranty and I could buy a new one. When I told him that a battery should not bulge and that it was an explosion risk he said they have seen that before. I did not buy a battery.

     I took it home and called technical support the same day. I spoke with [REDACTED] who again told me that the unit was out of warranty and I should buy another one. I explained to him as well that this is a dangerous situation.

     [REDACTED] sent me to a supervisor [REDACTED]. He again told me that the battery was out of warranty. I asked him if Apple wouldn’t want it back to look over? He said that they would.

     [REDACTED] said he would check with a technical expert about this. He then came back on the line and told me the expert said that the bulging was not a problem unless a cell was exposed. But this can’t be seen as the battery appears to be held inside a sealed metal cradle.

     At this point I asked for a case number telling him that I would take this up with an outside agency or company. I ended the conversation.

     I was told that the case number remains in their system forever.

     Model

     MacBook Pro

     Serial number

     W86471WMW0M

     Bought from

     Apple, Inc.

     Where

     Burlington, Massachusetts: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Apple, made or sold by Apple Inc.

     How badly, in CPSC’s words

     Incident, No Injury

110. No one hurt

     Made Nov 29, 2012 · , sent to the company Dec 19, 2012 · , published by CPSC Jan 7, 2013

     The product, in the report: Apple MacBook Pro battery, model number A1175

     Apple MacBook Pro battery is swelling to the point of almost popping, which would be flammability and hazardous materials problem

     Model

     A1175

     Serial number

     6N8207NEZ9CA

     Bought from

     Apple

     Where

     Brookline, Massachusetts: Home/Apartment/Condominium

     Who was involved

     Unknown

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Apple, made or sold by Apple Inc.

     How badly, in CPSC’s words

     Incident, No Injury

111. Hurt, no treatment

     Made Jun 28, 2012 · , sent to the company Jul 10, 2012 · , published by CPSC Jul 24, 2012

     The product, in the report: 2012 MacBook air 13inch

     My two month old laptop has always gotten very very hot while charging. It caused minor burns on my arm and leg, it toasted a part of a white table clothing causing it to turn tan/brown, and it made a invisible protecting film on the laptop bubble and blister. At work a week ago I used an infrared thermometer to get a reading of 230 degrees f at the connection about a 235 degree reading at the charger/wall outlet and about 175 degrees at the fan vent.

     Before I droped the laptop off at the apple store today I took close up pictures of the charred portions of the laptop which I will send you upon request.

     Model

     2012 MacBook air 13inch

     Where

     Unspecified: Unspecified

     Who was involved

     Age 26, Male

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Apple, made or sold by Apple Inc.

     How badly, in CPSC’s words

     Injury, No First Aid or Medical Attention Received

112. No one hurt

     Made Jun 11, 2012 · , sent to the company Jun 18, 2012 · , published by CPSC Jul 2, 2012

     The product, in the report: Apple PowerBook G4 1.5 12”

     My 12 year old son experienced a fire while carrying this Powerbook in his backpack. Luckily the fire was detected before anyone or anything was hurt or destroyed, except for the computer. I reported this incident to Apple and they determined that it was not a safety issue. I believe it was definately a safety issue as there could have been much more damage.

     The battery which caused the fire was actually the replacement battery provided to me after the battery recall a few years ago.

     I am now left with a computer with a battery defect which caused me to be unable to use a computer which was previously being used everyday. Apple refused to provide any resolution as they stated they could not repair the product as it was in their words, “too old”.

     Model

     A1079

     Bought from

     CompUSA

     Bought

     Apr 12, 2005, about then

     Where

     North Salem, New York: School

     Who was involved

     Age 12, Male

     The reporter’s relation to them

     My Child

     As this report names them

     Brand Apple, made or sold by Apple Inc.

     How badly, in CPSC’s words

     Incident, No Injury

113. First aid

     Made Jun 4, 2012 · , sent to the company Jun 26, 2012 · , published by CPSC Jul 18, 2012

     The product, in the report: [IPOD TOUCH]

     The consumer stated that the [IPOD TOUCH] fell on the floor and cracked. While attempting to retrieve it the splinter went in his middle finger on his right hand. He was able to remove it. No medical attention was needed.

     6/4/12 The manufacturer was contacted and he was informed that the [IPOD TOUCH] is not covered by warranty for being cracked when it falls. The consumer feels that this is a design flaw and should be replaced by the manufacturer.

     The consumer feels that this product should have a protective shield to prevent this incident or be made of a non-breakable material, not glass.

     Model

     [IPOD] Touch [4TH GENERATION] ND059ll

     UPC

     unknown

     Serial number

     [CCQHK1TADNR0]

     Bought from

     Best buy, California

     Bought

     May 22, 2012

     Where

     W Hollywood, California: Home/Apartment/Condominium

     Who was involved

     Age 59, Male

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Apple, made or sold by Apple Inc.

     How badly, in CPSC’s words

     Injury, First Aid Received by Non-Medical Professional

114. No one hurt

     Made Mar 20, 2012 · , sent to the company Apr 18, 2012 · , published by CPSC May 9, 2012

     The product, in the report: USB cord to charging adaptor to cell phone

     After connecting the usb cord into the cell phone within 20 minutes the consumer noticed flames coming from the [USB cable]. The flames were coming from the portion of the [USB cable] that connects to the cell phone.

     The consumer was charging the cell phone by using the usb [cord] to his computer. The phone was laying on a glass desk while it was charging He unplugged it immediately and the flames extinguished on their own.

     The firm was contacted around 3/2009 and they advised the consumer to mail the [USB cable] back into then so that it could be inspected.

     He returned the cord to the firm and he was advised that he could get a new phone by paying the difference. The consumer has received the new phone and no longer uses the phone that he experienced the failure with.

     There were scorch marks on the end of the phone where the [USB cable] connects. The [USB cable] was sold with the phone

     Where

     Vancouver, Washington: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand APPLE, made or sold by Apple Inc.

     How badly, in CPSC’s words

     Incident, No Injury

115. No one hurt

     Made Oct 8, 2011 · , sent to the company Oct 18, 2011 · , published by CPSC Nov 1, 2011

     The product, in the report: Portable/Laptop computer

     Dear Consumer Product Safety Commission, Sorry to disturb you but I believe I need a non-biased entity to investigate whether or not Apple had breached their warranty resulting in potential physical harm to students/staff at Columbia University.

     I am currently employed as a Support Analyst at The Graduate School of Journalism at Columbia University. My responsibilities include resolving any hardware/software issues on Mac and PC computers. On 09/09/2011 at approximately 6:20pm I had checked in a Macbook Air at the Apple Fifth Ave in New York City. If one were to stream video on this computer for a few minutes bilateral, anomalous, white clouds would develop on the LCD screen. The attending Mac Genius was thorough in his assessment and was able to verify and reproduce the current issue with our computer. He indicated that the entire LCD clamshell required replacing and indicated on our paperwork that the computer would be repaired within 5-7 days.

     On 09/17/2011 Apple had called us indicating that the computer had been repaired, passed all their diagnostic post repair tests and was ready to be picked up. That following Monday morning I handed the computer to it’s owner staff member [redacted]. He soon indicated that upon turning on the computer the fans would run at full strength and that he was unable to rest the computer on his lap due to the amount of heat being emanated from the bottom of the unit. Further investigation led to the discovery of the results of the post repair hardware test run at 09/16/2011 at 5:08pm while the computer was in Apple’s possession. I had indicated that the computer had “FAILED” the test and cited error code “4SNS/1/40000001: VP0R-6.073” as the reason. A quick Google search resulted in this code as the thermal sensors failing.

     As a member of the IT team at Columbia University I have several concerns that I need Apple to answer:

     Primary- the physical harm to users and property this “repaired” computer may cause if indeed it catches on fire due to a failure if it’s thermal sensors not working accordingly. Secondary- the lack of ethical responsibility exhibited by a company such as Apple. If something catastrophic occurs someone needs to be held accountable. I personally do not want to be held accountable for such an incident since I am the support these devices for the school. ASM manager [redacted] had stated to me on 09/29/2011 after Apple had “dropped the ball” regarding a different repair. He indicated that even though Apple was at fault there would be no restitution. Tertiary: Apple’s lack of professional responsibility to their customers, which in this case has breached their warranty to Columbia University. Taken from Apple’s warranty: “Apple warrants (1) that the repairs will be performed in a competent and workmanlike manner and (2) that all parts used to repair your product will be free from defects in materials and workmanship for a period of ninety (90) days, unless otherwise specified by Apple.” By returning a “FAILED” to your customer under the nefarious guise of being repaired indicates intentional and malicious intent that in this case is breached their warranty.

     Dealing with Apple’s retail management in the past has been a complete waste of time. I possess a Master’s degree in Engineering from Columbia University, have been employed in Information Technology for over ten years, and have been employed and trained by Apple as a Certified Apple Repair Technician for three years. Whereas I have presented my claims as being the physical properties of the components Apple uses to build their computers the only retort I have received in the past month from Apple Fifth Avenue Assistant Store Managers [redcated]and [redacted] is “because we said so” as they fold their arms and smile.

     Thank you so much for looking into this matter for us.

     [redacted] Helpdesk Support Analyst Columbia University

     Apple Certified Repair Technician 2007-2010 MS Bio-Medical Engineering BS Biology

     Model

     Macbook Air Core 2 Duo

     Serial number

     C02DJL14DDQX

     Bought from

     Apple, New York

     Bought

     Oct 20, 2010

     Where

     New York, New York: Other

     Who was involved

     Male

     The reporter’s relation to them

     Self

     As this report names them

     Brand Apple, made or sold by Apple Inc.

     How badly, in CPSC’s words

     Incident, No Injury

116. No one hurt

     Made Sep 29, 2011 · , sent to the company Oct 7, 2011 · , published by CPSC Oct 24, 2011

     The product, in the report: Apple Computer 15 inch MacBook Pro Rechargeable Battery Model A1175 serial no. 6n803bjyzj0a PART NUMBER 020-4930-A

     My battery for my 2008 15 inch MacBook Pro has expanded to the point of being a hazard. It has completely separated from the casing while in my lap top computer. I went to use it for homework and the battery had separated, exposing the insides and sharp edges. Prior to this, it was working fine and holding a normal charge. The small packet inside have expanded and look like it will explode and leak at any moment.

     I contacted Apple support and at first they said the battery was a hazard and they would take care of it. Then a supervisor got on the phone and told me that since my computer was 3 years old, it was normal. It was time for a new battery. I explained to the supervisor that my battery held a charge just fine prior to the sudden expansion. He said he was sorry and that it was normal.

     I do not think a hazardous material bulging out of a battery is normal. Especially when it was working fine and then suddenly expanded to the point of being hazardous to the computer, myself and my family.

     Model

     A1175

     Serial number

     6N803BJYZJ0A

     Bought from

     Apple Computer Inc

     Bought

     Apr 21, 2008, about then

     Where

     Keaau, Hawaii: Home/Apartment/Condominium

     Who was involved

     Age 34, Female

     The reporter’s relation to them

     Self

     As this report names them

     Brand Apple, made or sold by Apple Inc.

     How badly, in CPSC’s words

     Incident, No Injury

117. No one hurt

     Made Jul 23, 2011 · , published by CPSC Aug 15, 2011

     The product, in the report: Apple Macbook 13” White Early 2008 model

     I own an Apple Macbook 13” (White, Early 2008 model) bought in June 2008 that has a batter that is bulging outward. The battery pack is coming apart from the inside. It is like opening up a battery pack to look what’s inside. I am using my laptop on a desk as opposed to using it portably on my lap (the way a laptop is used most of the time) since I’m afraid the toxic contents of my battery will leak out. Apple seems to acknowledge the issue, but do nothing about it unless extended warranty ($300) has been purchased for the laptop. There have been various other people with similar issue; some have successfully gotten them replaced by Apple free of charge since it is a chemical and fire hazard, while others (like me) have not been able to do so.

     Discussions led on Apple’s Community forums dating from 2007 to present are listed here: http://goo.gl/Gw0fq

     The bulging battery is an issue that is randomly noticed in batteries regardless of their lifetime, be it two months or two years. If you’re unlucky to have your battery bulge and unluckier to have it on a laptop that is out of warranty, then Apple will shoo you away instantly. Talking to lead technicians, store managers, and technicians at the corporate level have given me analogies of wearing down cars tires and trying to get them replaced from the original manufacturer. Apple store managers and Apple technicians at the corporate level contradict explanations; one says that it is a normal and known issue, whereas the other says that it is not a common issue at all (one issue per year almost).

     The bulging battery is a chemical and fire hazard to the computer, personal belongings, myself, and others around me.

     Model

     Macbook White 13” Early 2008

     Serial number

     W8821H0F0P0

     Bought from

     Apple Retail Store

     Bought

     Jun 28, 2008, about then

     Where

     Union City, California: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Apple, made or sold by Apple Inc.

     How badly, in CPSC’s words

     Incident, No Injury

118. No one hurt

     Made Jul 6, 2011 · , published by CPSC Jul 28, 2011

     The product, in the report: Apple iPod Touch Model A1288 SN 9E95229P201

     My daughters ipod touch exploded while being charged. The force of the explosion blew off the home button and shattered the screen. Charring can be observed behind the screen. No one was injured. Apple claims that the damage to the ipod was from the ipod being dropped. I had possession of the ipod at the time that it was damaged. The ipod was in a charging dock and the damage occurred while the ipod was being charged.

     Model

     Ipod Touch 8GB, model A1288

     UPC

     None

     Serial number

     9E95229P201

     Bought from

     Apple

     Bought

     Jun 1, 2010, about then

     Where

     Palmdale, California: Home/Apartment/Condominium

     Who was involved

     Unspecified

     The reporter’s relation to them

     Unspecified

     As this report names them

     Brand Apple, made or sold by Apple Inc.

     How badly, in CPSC’s words

     Incident, No Injury

CPSC’s disclaimer

Sources