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Fitbit fitness trackers

160 reports to CPSC, the latest made Jul 13, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 160reports to CPSC
  • Jul 13, 2026the latest report was made
  • Jan 27, 2017the earliest
  • 159with the company’s comments
Brand
Fitbit
Makers
Fitbit, Inc and GoogleMakers, importers or sellers, as the reports name them
Product
Fitness trackersCPSC’s product type: Personal Fitness/Activity Trackers (code 5038), in Sports and Recreation: Track, Field & Exercise
Other ways the reports write the brand (45)

“Fitbit Charge 2”, “Fitbit Versa”, “Fitbit Inspire HR”, “Fitbit Blaze”, “Fitbit Luxe”, “Fitbit Sense”, “Fitbit Versa 3”, “FITBIT CHARGE 2”, “Fit Bit”, “Fit Bit Alta HR”, “Fit Bit Luxe Metal Mesh watch band soft gold”, “Fit Bit Versa”, “Fit Bit Versa 2”, “Fit-Bit”, “FitBit Alta HR Wristband”, “FitBit Blaze”, “FitBit Charge 5”, “FitBit Flex2”, “FitBit Sense”, “FitBit Versa”, “FitBit Versa 4”, “Fitbit 5”, “Fitbit Alta”, “Fitbit Alta HR”, “Fitbit AltaHR”, “Fitbit Charge 3”, “Fitbit Charge 5”, “Fitbit Charge 5 2021 version”, “Fitbit Charge 6”, “Fitbit Charge Four”, “Fitbit Charge HR”, “Fitbit Charge2”, “Fitbit Charger 2”, “Fitbit Charger2”, “Fitbit Ionic”, “Fitbit Versa 2”, “Fitbit Versa 4 smart watch”, “Fitbit alta”, “Fitbit charge 2”, “Fitbit fitness tracker plus heart rate Inspire 2”, “Fitbit flex”, “Fitbit sense”, “Fitbit versa”, “Fitbit versa 2” and “fitbit blaze”

By month

6 reports from August 2025 to July 2026; the most in August 2025, 3. 154 earlier reports, since January 2017, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
July 20261
February 20261
September 20251
August 20253
May 20251
March 20252
February 20251
January 20253
June 20241
May 20241
March 20242
January 20241
November 20231
October 20231
May 20232
March 20231
February 20231
January 20232
November 20223
October 20223
August 20221
July 20223
June 20222
May 20222
April 20224
March 20225
February 20222
January 20221
November 20212
October 20211
August 20211
July 20211
June 20211
May 20211
April 20212
March 20211
February 20211
January 20213
December 20202
September 20201
August 20202
July 20201
June 20203
May 20202
April 20204
March 20201
February 20202
January 20203
December 20191
November 20191
October 20193
September 20192
August 20196
July 20195
June 20195
May 20193
April 20194
March 20191
January 20191
December 20182
November 20181
September 20181
August 20181
July 20182
May 20183
April 20184
March 20183
February 20182
January 20182
December 20171
November 20171
October 20171
September 20173
August 20171
July 20173
June 20173
February 20174
January 20173

How badly anyone was hurt

  • Hospital admission 1 CPSC: Injury, Hospital Admission
  • Emergency room 3 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 16 CPSC: Injury, Seen by Medical Professional
  • First aid 57 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 60 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 12 CPSC: Injury, Level of care not known
  • No one hurt 10 CPSC: Incident, No Injury
  • No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, care not known

    Made Jul 18, 2019, sent to the company Jul 29, 2019, published by CPSC Aug 19, 2019

    The product, in the report: Fitbit Charger 2

    Had the product for approximately 8 months. Wear everyday, but take it off at night. after 8 months of use I developed a burn on my wrist. I switched to the other wrist and within one hour I had another red/burn spot.

    Model
    Fitbit Charger 2
    Bought from
    Kohls
    Bought
    Oct 9, 2018, about then
    Where
    Unspecified: Unspecified
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit Charger2, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, Level of care not known
  2. First aid

    Made Jul 15, 2019, sent to the company Aug 7, 2019, published by CPSC Aug 28, 2019

    The product, in the report: Fitbit watch

    I received Fitbit as a Christmas present in 2017 and had been wearing it daily for about 11/2 years without any problem. One day itching started under the watch itself (not rubber band). I just wore it looser. Then I noticed a blister one day which looked like a burn. I stopped wearing Fitbit for one week until it healed. The day that I put it back on, I noticed blood on my wrist and removed the Fitbit which had significant blood under the watch. It looked like a burn which the skin had been rubbed off of. I have stopped wearing/using the fitbit as I am not sure what is happening.

    Bought from
    Best Buy
    Bought
    Nov 30, 2017, about then
    Where
    Upper Marlboro, United States: Home/Apartment/Condominium
    Who was involved
    Age 61, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  3. First aid

    Made Jul 8, 2019, sent to the company Jul 24, 2019, published by CPSC Aug 14, 2019

    The product, in the report: Fit bit watch

    Burns from a fitbit watch on my wrist.at gym

    Where
    Visalia, California: Place of Recreation or Sports
    Who was involved
    Age 45, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  4. Hurt, no treatment

    Made Jul 7, 2019, sent to the company Jul 25, 2019, published by CPSC Aug 8, 2019

    The product, in the report: Activity tracker

    I bought a Fitbit Versa about a month ago. I developed a blister on my wrist under the device. It is not from the band, it is from the device itself. I noticed irriration and was surprised by a blister when I removed it. It burns.

    Model
    Versa
    Bought from
    Target, Indiana
    Bought
    Jun 9, 2019
    Where
    SOUTH BEND, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 38, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  5. Hurt, no treatment

    Made Jul 4, 2019, sent to the company Jul 16, 2019, published by CPSC Jul 30, 2019

    The product, in the report: FITBIT CHARGE 3 fitness tracker

    A red circular burn mark appeared on right wrist when Fitbit Charge 3 was removed.

    Model
    Charge 3
    Bought from
    HSN, Florida
    Where
    McHenry, Mississippi: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  6. First aid

    Made Jun 30, 2019, sent to the company Jul 15, 2019, published by CPSC Aug 5, 2019

    The product, in the report: FitBit Blaze Black/charcoal grey

    Hi. I received a FitBit Blaze as a Christmas gift in 2015. I absolutely loved it for tracking workouts, runs, steps, sleep, heart rate, etc. Sometimes I would take weeklong breaks from wearing the device. In 2018 after a break in usage, I resumed use of my FitBit. After two days, I had what appeared to be a chemical burn. Layers of my skin were gone, there was a rash, and it was sensitive to the touch. I even had burn marks in the patterns of the LCD lighting/ battery charging on my wrist. I discontinued use this time because of the burns. I washed the fit bit band in warm soapy water thinking maybe it was dirty causing the irritation. I tried again some time later and was burned again. I discontinued use permanently, which is unfortunate because I really liked the product until the physical harm.

    Where
    Boston, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 35, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand FitBit Blaze, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  7. Emergency room

    Made Jun 29, 2019, sent to the company Jul 17, 2019, published by CPSC Jul 31, 2019

    The product, in the report: Black Fitbit charge 3

    I was wearing my Fitbit charge 3 on my right wrist when I noticed it became red and bumpy. It feels like it burns and itched. I switched it to my left wrist and the same thing happened. I wash my Fitbit daily and never put it on wet skin.

    Model
    Charge 3
    Bought from
    Finger hut
    Bought
    Dec 18, 2018
    Where
    Louisville, Kentucky: Home/Apartment/Condominium
    Who was involved
    Age 41, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  8. Hurt, no treatment

    Made Jun 10, 2019, sent to the company Jun 24, 2019, published by CPSC Jul 9, 2019

    The product, in the report: My Fitbit Versa has a silky, smooth, rubber type of band, adjustable, and lavender in color.

    Hello, my name is [REDACTED]. I purchased a Fitbit Versa from my local Walmart Store. The fitbit has a smooth, rubber, light purple/lavender colored band. I wear the fitbit on my right/more dominant wrist. When I wear the fitbit versa, I feel as if I am getting burned and/or shocked. I have a square shaped burn mark on my wrist. My skin has a wet/melted look to it. It feels hot and really hurts alot. It irritates me so very badly. It burns, itches, and even bleeds. I bought a box of extra large bandaids with neosporin to try to help heal the burn, but it doesn’t seem to be helping. I am very worried and concerned that this product is burning my skin!

    Model
    Versa
    Bought from
    Uniontown Walmart, Pennsylvania
    Bought
    Mar 13, 2019, about then
    Where
    Uniontown, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 35, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  9. Hurt, care not known

    Made Jun 6, 2019, sent to the company Jun 24, 2019, published by CPSC Jul 9, 2019

    The product, in the report: Activity tracker

    After wearing my Fitbit Charge 3 for a few months, maybe just 2, I noticed a mark on my arm. At first I thought the device had been pushed to hard against my arm while I slept, but it didn’t go away. I switched arms that I wore my device on after the mark became a big inflamed red circle that itches. I also thoroughly cleaned the charge device thinking it was a rash. I switched back tp my original arm and the mark reappeared. Not due what is causing it, but the mark also feels slightly rough, almost like a callous and sometimes itches.

    Model
    Charge 3
    Bought from
    Online
    Where
    Freeport, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 39, Female
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, Level of care not known
  10. Hurt, no treatment

    Made Jun 2, 2019, sent to the company Jun 27, 2019, published by CPSC Jul 12, 2019

    The product, in the report: Heart rate and Fitness Wristband

    I have noticed a spreading very red purple mark under where the fitbit back which has the battery contact touches my skin. It started small but now is pretty large. It looks like someone burned me with a cigarette but I can see two deeper burns right where the two lights are flashing. It does not itch as others have reported.

    Model
    Fit Bit Alta HR
    UPC
    1613702409
    Serial number
    1A480338E10A
    Bought from
    a gift
    Bought
    Apr 10, 2018
    Where
    Carmel by the Sea, California: Other
    Who was involved
    Age 70, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fit Bit Alta HR, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  11. Hurt, care not known

    Made May 27, 2019, sent to the company Jun 6, 2019, published by CPSC Jun 20, 2019

    The product, in the report: Fitness watch

    Chemical burn rash

    Model
    Fitbit Charge 3
    UPC
    ?
    Serial number
    ?
    Bought from
    Best Buy, BC
    Bought
    Dec 27, 2018
    Where
    Grand Forks, Canada: Home/Apartment/Condominium
    Who was involved
    Age 58, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fitbit Charge 3, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, Level of care not known
  12. Hurt, no treatment

    Made May 21, 2019, sent to the company May 29, 2019, published by CPSC Jun 12, 2019

    The product, in the report: The fitbit alta is an electronic fitness tracked that is worn on the wrist like a watch. It displays time and fitness tracking information when tapped. It is charged for use and tracks sleep so it is worn 24-hours a day until the low battery indicator comes on.

    I was wearing my fitbit alta until one day I had an angry, itchy red spot on my wrist that is directly under the location where the charging indent is. I stopped wearing it and it turned out to be a burn. It scabbed up and went away, and I tried to wear my fitbit again but the same thing happened. I’ve since stopped wearing it.

    Model
    Alta HR
    Bought from
    Kohls, Minnesota
    Bought
    Nov 24, 2017, about then
    Where
    Fridley, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 14, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Fitbit Alta HR, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  13. Hurt, no treatment

    Made May 8, 2019, sent to the company May 16, 2019, published by CPSC Jun 7, 2019

    The product, in the report: FitBit Versa

    I purchased a FitBit Versa and have worn it for about 1 week. I now have a rash on my wrist under the tracker. I do not wear it in water and have not been doing any type of physical exercise or other activities to cause sweating.

    Bought from
    Kohl’s, New Jersey
    Bought
    May 1, 2019
    Where
    New Jersey: Other
    Who was involved
    Age 58, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit Versa, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  14. Hurt, no treatment

    Made Apr 29, 2019, sent to the company May 6, 2019, published by CPSC May 28, 2019

    The product, in the report: Fitbit Versa + Fitbit wrist strap

    The device is a Fitbit Versa. It was being worn on my left wrist and was only removed for charging and/or drying (when wet.)

    Both the back of the Versa and the band, where it contacted my skin, created a reaction with my skin that has now persisted for almost two weeks after I stopped using it.

    Model
    Versa
    Bought from
    REI
    Bought
    Jan 9, 2019, about then
    Where
    Hillsboro, Oregon: Other
    Who was involved
    Age 67, Male
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  15. Hurt, no treatment

    Made Apr 26, 2019, sent to the company May 3, 2019, published by CPSC May 17, 2019

    The product, in the report: FITBIT Charge 2

    I was wakened in the middle of the night by the Charge 2 burning the back of my wrist.

    Model
    Charge 2
    Bought from
    Best Buy
    Bought
    Jan 9, 2019, about then
    Where
    Rockwall, Texas: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand FITBIT, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  16. Hurt, no treatment

    Made Apr 24, 2019, sent to the company May 2, 2019, published by CPSC May 16, 2019

    The product, in the report: Fitbit brand smartwatch marketed as waterproof for use in swimming.

    Fitbit Versa watch -- marketed as waterproof, and for swimming -- absorbed water under normal bath/shower usage and became extremely hot to the touch and caused mild electric shock in wearer. Company refused refund unless watch -- with was both very hot, and giving off shocks -- was sent through the mail, which I believe would have been illegal.

    Fitbit is keeping money, not sending replacement device, and denying any flaw in product.

    Model
    Versa
    Bought from
    Amazon
    Bought
    Apr 23, 2018
    Where
    Brooklyn, New York: Home/Apartment/Condominium
    Who was involved
    Age 33, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  17. Seen by a doctor or nurse

    Made Apr 17, 2019, sent to the company Apr 25, 2019, published by CPSC May 9, 2019

    The product, in the report: FITBIT CHARGE 2 FITNESS TRACKER

    I HAVE A FITBIT CHARGE2, I STARTED GETTING WHAT I THOUGHT WAS JUST A RASH ON THE WRIST THAT I WAS WEARING IT ON ABOUT 6 TO 8 MONTHS AGO, BUT DID NOT THINK MUCH ABOUT IT TILL I WAS AT MY DERMATOLOGIST’S FOR A CHECKUP. HE DECIDED TO DO A BIOPSY AND IT CAME BACK AS PRE CANCER. I CONTACTED THE COMPANY AND THEIR REPRESENTATIVE SAID THAT I SHOULD SEND IT IN AND THEY WOULD GIVE ME A REFUND, WHICH I HAVE NOT DONE. I HAVE DONE SOME SEARCHING AND I FIND THAT THIS AN ONGOING PROBLEM, THE RASH, WITH SEVERAL OF THEIR MODELS.

    Model
    Fitbit Phone Inquiry: Charge 2 - Usage - #29674567 [ ref:
    Bought from
    FITBIT
    Bought
    Mar 5, 2018, about then
    Where
    BARTLETT, Tennessee: Unspecified
    Who was involved
    Age 72, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand FITBIT CHARGE 2, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  18. First aid

    Made Mar 29, 2019, sent to the company Apr 5, 2019, published by CPSC Apr 19, 2019

    The product, in the report: Fit Bit versa from Target. Pink color with purple band

    I have been wearing my Fit Bit Versa since Thanksgiving. I woke up with a square shaped burn/rash. My skin has been itchy and red, and has now dried up and flaked off but is still red a few days later.

    Model
    Versa
    Bought from
    Target
    Bought
    Nov 22, 2018
    Where
    Saint Charles, Missouri: Home/Apartment/Condominium
    Who was involved
    Age 43, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fit Bit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  19. First aid

    Made Jan 14, 2019, sent to the company Feb 5, 2019, published by CPSC Feb 28, 2019

    The product, in the report: It is a rosegold/peach fitbit versa. factory settings, color,band,etc.

    I have been using my fitbit for about 9 months now and every 3 days or so, it starts to cause a burn on my wrist. I even take it off at night. My skin peels off and starts bleeding. I have to take a brake from wearing it for a week. It’s causing a lot of pain and irritation.

    Model
    Versa
    Bought from
    Fitbit website through purchasing power, Indiana
    Bought
    May 17, 2018, about then
    Where
    Westfield, Indiana: Other
    Who was involved
    Age 27, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fit Bit Versa, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  20. First aid

    Made Dec 11, 2018, sent to the company Dec 19, 2018, published by CPSC Feb 6, 2019

    The product, in the report: Fitbit Versa fitness tracker, Black, regular “stock” band.

    I have owned three Fitbit devices (the Charge HR, Blaze, and now Versa). I have experienced severe skin reactions to the standard band included with these devices. For the Charge HR, there was nothing I could do because alternative bands were not an option. For the Blaze and Versa, using alternative bands of different materials (not made by Fitbit) has resolved the problem. My complaint is that after reporting this to Fitbit, their only response was to offer a return/refund of the device. I made it very clear that my issue is not with the device but with the band and had requested an alternate material band (because they do make them). I even sent them a picture of my arm after wearing the Versa with the provided band for a few days. The rash I had was akin to a chemical burn which after a few days of care actually started to peel like a sunburn would. My most severe reaction was to the Blaze for which I have a small scar on my inner forearm from one of the blisters which had developed from the reaction to its band. A quick search of [REDACTED] shows that this has been a wide and persistent problem for many years with the Fitbit devices yet Fitbit refuses to acknowledge it. In a recent correspondence with them, they told me that this is “rare” and tried to buy me off by offering to refund the entire product. That is not what I wanted or asked for and they are clearly trying to just sweep this under the rug. Something really needs to be done about this.

    Model
    Versa
    Serial number
    FB504
    Bought from
    Kohl’s
    Bought
    Nov 22, 2018
    Where
    Jessup, United States: Home/Apartment/Condominium
    Who was involved
    Age 33, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  21. Hurt, no treatment

    Made Dec 5, 2018, sent to the company Dec 20, 2018, published by CPSC Feb 7, 2019

    The product, in the report: Fitbit Charge 3. It is a watch.

    I bought a Fitbit Charge 3 on 11-26-18. After wearing it on my right wrist, I noticed that my skin began to feel irritated, itchy, and burning. After I removed the watch there was a red burn mark on my arm where the Fitbit had been. I took pictures of this. The mark is still there over a week later and appears that it will leave a scar.

    Model
    Charge 3
    UPC
    1113803090
    Serial number
    1CA2D8BF9A0A
    Bought from
    Kohls, Michigan
    Bought
    Nov 26, 2018
    Where
    Novi, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 42, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  22. Hurt, no treatment

    Made Nov 17, 2018, sent to the company Nov 27, 2018, published by CPSC Dec 19, 2018

    The product, in the report: FitBit fitness wristband with slim 1.5” length by 0.5” width electronic face with 2 flashing lights & metal dots between the light which make contact with the top of your wrist to detect your heart rate. Electronic face is secured to the wrist by an adjustable rubber type material strap.

    I purchased a FitBit Alte HR wristband in May 2018. As it states I have worn the wristband on my left wrist and not too tightly. The wristband is of a rubber type material which I routinely keep clean. I do not have any history of allergies or am I allergic to anything. Approximately 2 months after wearing the FitBit a red blister looking spot appeared on the top of my wrist and was itchy occasionally. As the weeks have gone by the red blister looking area has increased in size and remains red and hard. I have had no irritation from the strap itself and the rash area is directly between where the x2 lights flash on the electronic part of the Fitbit. I am concerned that my skin may be getting some form of chemical burn. Please advise if this product needs investigation? Should I receive a replacement which would not damage my skin? Thanks

    Bought from
    Amazon EU S.a.r.L
    Bought
    May 20, 2018
    Where
    Perth, United Kingdom: Home/Apartment/Condominium
    Who was involved
    Age 49, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand FitBit Alta HR Wristband, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  23. Hurt, no treatment

    Made Sep 16, 2018, sent to the company Sep 24, 2018, published by CPSC Oct 16, 2018

    The product, in the report: Fitbit Blaze watch

    Severe burn on wrist from Fitbit Blaze product. Still not healed after stopping use after six months

    Bought from
    Best Buy, Kansas
    Where
    Overland Park, Kansas: Home/Apartment/Condominium
    Who was involved
    Age 5, Female
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  24. Hurt, no treatment

    Made Aug 8, 2018, sent to the company Aug 16, 2018, published by CPSC Aug 30, 2018

    The product, in the report: Fitbit “Charge 2” Fitness Tracker

    I have been wearing my Fitbit Charge 2 for 10 days now. I wear it 24 hours per day, removing it daily to clean band and charge device. This morning, I noticed that I had developed a 1” x 1-1/2 “ dry itchy rash on my wrist, beneath the area where the band is buckled.

    I have now washed it with soap and water (previously used water only per Fitbit recommendation) and switched wrists, applying a large bandaid between my skin and the band buckle area.

    Model
    Charge 2
    UPC
    I don’t know
    Serial number
    I don’t know
    Bought from
    website
    Bought
    Dec 1, 2017
    Where
    Antioch, California: Home/Apartment/Condominium
    Who was involved
    Age 63, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  25. Hurt, no treatment

    Made Jul 31, 2018, sent to the company Aug 7, 2018, published by CPSC Aug 28, 2018

    The product, in the report: Fitbit Alta, black and gold Version 21.40.2

    My wrist is burnt after wearing my Fitbit Alta.

    Bought from
    Geico
    Bought
    May 1, 2016
    Where
    San Diego, California: Other
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit Alta, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  26. Hurt, no treatment

    Made Jul 5, 2018, sent to the company Jul 13, 2018, published by CPSC Jul 27, 2018

    The product, in the report: Fitbit Blaze v8.402.1 Fitness tracker watch

    Fitbit Blaze v8.402.1

    Burned daughter’s wrist. Caused burn directly beneath watch at point of contact with skin.

    Model
    8.402.1
    Bought from
    Target, Florida
    Bought
    Jan 1, 2018, about then
    Where
    Windermere, Florida: Home/Apartment/Condominium
    Who was involved
    Age 25, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  27. First aid

    Made May 29, 2018, sent to the company Jun 6, 2018, published by CPSC Jun 27, 2018

    The product, in the report: Fitbit Alta HR with grey band

    I have had my Fitbit Alta HR since Christmas 2017 and have worn it almost daily since... and more often at night. This is the second Fitbit model I’ve had. I have always followed the care guidelines given by Fitbit... cleaning it with soapless cleanser and making sure it’s dry before I put it back on and not wearing it too tight. After taking it off to clean it and charge last night I put it back on before I went to bed. I wear it as an alarm and to track my sleep. After sleeping, I noticed it had slipped up my arm further than normal and when I took it off it was painful, red and blistered underneath where the heart rate sensors are.

    Model
    Alta HR
    Bought from
    Gift, Alberta
    Bought
    Dec 13, 2017, about then
    Where
    Edmonton, Canada: Home/Apartment/Condominium
    Who was involved
    Age 29, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  28. Hurt, no treatment

    Made May 26, 2018, sent to the company Jun 5, 2018, published by CPSC Jun 26, 2018

    The product, in the report: Fitbit Charge 2

    Purchased a Fitbit Charge 2 approximately one year ago. A rash developed under the watch after wearing it for about four months. I switched wearing it from my left wrist to my right and the rash disappeared after about two weeks at which point I returned to again wearing it on my left wrist. The rash returned about three weeks ago and I once again switched the Fitbit to my right wrist. This time the rash, which blistered, has still not totally disappeared though there has been appreciable improvement. Now I seem to be developing a rash under the watch on my right wrist. In general, I am very satisfied with the Fitbit but somewhat disturbed by the repeated rashes.

    Model
    Fitbit Charge 2
    Bought from
    Walmart
    Bought
    Apr 15, 2017, about then
    Where
    Redding, California: Other
    Who was involved
    Age 81, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  29. Seen by a doctor or nurse

    Made May 19, 2018, sent to the company May 25, 2018, published by CPSC Jun 18, 2018

    The product, in the report: Fitbit charge 2 large

    I bought a FitBit Charge 2 on Black Friday, 2017. I began wearing it immediately. I wore it continuously, removing it only to bathe. Suddenly in April, I developed a large red rash on my wrist. I developed the rash after working in the yard on a very hot day. I attributed the rash to sweat under the band. I took the Fitbit off for about a week. The rash went away, so I began wearing the Fitbit again. I made sure that I didn’t wear it when I would be sweating a lot. However, the rash developed again immediately and started spreading to a larger area.

    Bought from
    Best buy, Oklahoma
    Bought
    Nov 24, 2017
    Where
    Dewey, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Age 39, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  30. No one hurt

    Made Apr 25, 2018, sent to the company Jun 26, 2018, published by CPSC Jul 11, 2018

    The product, in the report: Fitbit Charge 2

    Caller has stopped using the product. Caller says that her left wrist bone hurts after use. Caller says that the product fits on her wrist good and it is not too tight. She notices the pain after a few hours of use. “There is a dull but noticeable pain and small hurt in the bone while the product is being worn”.

    When the caller takes off the product the wrist starts to feel better. Caller says her skin is discolored but caller believes that it could possibly be a tan while wearing the product.

    No marks on the skin or allergic reactions.

    Caller plans on contacting the manufacturer.

    Model
    Charge 2
    UPC
    1638AFB6768A
    Bought from
    Walmart, Florida
    Bought
    Feb 14, 2018
    Where
    Orlando, Florida: Unspecified
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Incident, No Injury
  31. Emergency room

    Made Apr 19, 2018, sent to the company May 2, 2018, published by CPSC May 23, 2018

    The product, in the report: Fitbit charge HR and Fitbit Charge HR 2

    While wearing my fitbit Charge HR I was all of a sudden shocked. The first time I shrugged it off as maybe my imagination. It was very strong. But the second time was so strong it made me pass out. Mainly from being surprised and it hurt! See I have a pacemaker and dysautonomia and sudden things like that can make me pass out. As soon as I hit the ground I woke up and threw my fitbit across the floor. I sat there in fear and disbelief. I knew two things, one I had to get my pacemaker checked. (Did it turn it off) and two I needed to write fitbit. I did both. They did not respond. And when they did they would not even answer my questions. They pretended as if I didn’t ask them. I never put that fitbit back on. I just used it on my shoe to count my steps. As for my pacemaker, it seemed ok. But the doctors I spoke to had no studies to look to. Was this product safe for me? But when they came out with a new one, I thought wow they fixed the problems, let me try this! Many shocks and burns later... Back on my shoe and sometimes ankle to get my heart rate. I figure that far from my pacemaker is safter. But is it really? This product is going to kill someone one day.

    Bought from
    Walmart, New Jersey
    Where
    Ewing, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 31, Female
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  32. Hurt, no treatment

    Made Apr 18, 2018, sent to the company Apr 27, 2018, published by CPSC May 18, 2018

    The product, in the report: Fitbit charger 2, black wristband size Large

    I have used the fitbit charger 2 since Christmas 2017. I’ve used it pretty consistently, taking it off for showers and to charge. I did stop using it for about a week in March 2018, and for a few days in April. There is a rash that looks more like a burn and it is not getting better. When I noticed the rash, I switched the fitbit to the other arm.

    Where
    Shrub Oak, New York: Home/Apartment/Condominium
    Who was involved
    Age 56, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fitbit Charger 2, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  33. Hurt, no treatment

    Made Apr 2, 2018, sent to the company Apr 10, 2018, published by CPSC Apr 24, 2018

    The product, in the report: Fitbit Flex2 black band with removable tracker

    I wore the Fitbit Flex for approximately 1 1/2 days, taking it off to shower and get ready in the morning and to charge it. I noticed a large red welt on my skin, where the tracker was located. It resembled a burn with swelling. After removing the device, the welt turned into scabs, like my skin was splitting where the tracker was. There was discomfort and pain where the area was effected.

    After a week, the scabs turned into scars.

    I do not have any metal or topical allergies so I don’t know what would have caused this.

    I contacted the company and they said they will reimburse me for the product. After doing some online searches, I’m not the only one that has experienced this issue. I mentioned to them that this needs to be documented and addressed. I also brought up that after online search, there are quite a few people that have had the same thing happen to them. There response was that there are similar reports but the number of users verse the number of complaints are small.

    I don’t know what is causing this burn like reaction but now having a scar on my wrist says to me something isn’t right.

    Model
    Flex2
    UPC
    810351028888
    Serial number
    180A22A9FAEA
    Where
    Greensboro, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 40, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand FitBit Flex2, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  34. Seen by a doctor or nurse

    Made Mar 20, 2018, sent to the company Jun 6, 2018, published by CPSC Jun 27, 2018

    The product, in the report: fitbit challenge 2 fitness tracker

    I received a fitbit challenge 2 activity tracker from my daughter for my birthday. I has burned my skin leaving a bad blistering rash anywhere that the band has touched my skin. I went to the doctor and to a specialist for it. I tried wearing it on my other wrist and it just made me break out again on the other wrist. The doctor says to stop wearing it. I love the product other than that and wish I didn’t have to stop using it.

    Where
    nunda, New York: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  35. First aid

    Made Mar 19, 2018, sent to the company Jun 15, 2018, published by CPSC Jun 29, 2018

    The product, in the report: Black Fitbit Blaze.

    Fitbit blaze caused burn type marks on my wrist after running. area blistered and felt irritated. I have not had allergic reactions to any metals in the past...the area looks like burns from around the sensor/charger

    Model
    FB502
    Serial number
    a9b1a34a9e11
    Where
    Lompoc, California: Street or Highway
    Who was involved
    Age 37, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit Blaze, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  36. Hurt, no treatment

    Made Mar 5, 2018, sent to the company Jun 12, 2018, published by CPSC Jul 3, 2018

    The product, in the report: Fitbit charge 2

    I used the Fitbit charge 2 for about 6 months when I began getting a rash near the band. I took off the band for a week and the rash continued to get worse. The bumps have been there for almost 3 weeks with minimal clearing. I was prompted to write this after reading an article that said the bumps could actually be a chemical burn. This should’ve been more clearly labeled on the package. My skin is very sensitive and o was sure to clean my band so this would not happen.

    Bought from
    Bed bath and beyond
    Where
    Texas: Unspecified
    Who was involved
    Age 24, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  37. First aid

    Made Feb 14, 2018, sent to the company Feb 23, 2018, published by CPSC Mar 9, 2018

    The product, in the report: Fitbit Surge; fitness tracker/watch

    The fitbit surge is burning by wrists. I have scabbed burns on both wrists, as I have alternated arms with the device. The longer I wear the device, the more sever the burn becomes.

    Model
    FB405BL
    Where
    Missouri City, Texas: Home/Apartment/Condominium
    Who was involved
    Age 47, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  38. Hurt, no treatment

    Made Feb 13, 2018, sent to the company Feb 23, 2018, published by CPSC Mar 16, 2018

    The product, in the report: Fitbit Charge 2 Heart Rate + Fitness Wristband, Black, Large (US Version) Fitness tracker/watch Firmware version: 22.22.55.2

    I was wearing a FitBit Charge 2 watch that I purchased on Amazon a few weeks before. While picking up my daughter, the watch shocked my wrist/hand, causing me to drop her (she’s fine). My hand was numb for the next minute or so, and ached for the rest of the evening. I haven’t warn it since. On the back of the watch, the part that touches the skin, there is an exposed connector to charge the watch. I assume that’s what did it. My daughter had recently gotten out of the bath, so it’s possible some water dripped under there, but it was not overly wet at any time. I am getting a refund from Amazon and will ship the watch back in the next week, but I wanted to report this before it’s shipped.

    Model
    Fitbbit Charge 2 FB407SBKL
    Bought from
    Amazon
    Bought
    Jan 24, 2018
    Where
    Folsom, California: Home/Apartment/Condominium
    Who was involved
    Age 35, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand FitBit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  39. Seen by a doctor or nurse

    Made Jan 9, 2018, sent to the company Mar 28, 2018, published by CPSC Apr 11, 2018

    The product, in the report: The product I had on was a Fitbit Ultra purchase from Dick’s Sporting Goods it was black with the large band

    I was wearing the Fitbit Alta and it woke me up in the middle of the night to a very painful sensation in my wrist so I took it off and then tried to go back to sleep and my wrist still continue to hurt so I got back up and turn the light on to check my wrist and it had caused some type of a burn I did go to the doctor and they did say that it was a chemical burn and was related to the fitbit i was wearing on my wrist and the actual outline of the Fitbit is burnt into my wrist. I have contacted Fitbit the only thing they have done was issued a refund for my Fitbit and that is understandable but I do think something needs to be tested with this product because the burn in the blisters that I had on my wrist were pretty bad and I’m a deep sleeper so I think that’s why it burnt me so bad before I woke up.

    Model
    Alta
    UPC
    Not sure where to ge
    Serial number
    Cmitid 2015dj5660
    Bought from
    Dicks sporting goods, Pennsylvania
    Bought
    Jun 25, 2015, about then
    Where
    Uniontown, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 36, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit alta, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  40. Hurt, no treatment

    Made Jan 4, 2018, sent to the company Jan 12, 2018, published by CPSC Feb 6, 2018

    The product, in the report: Fitbit Charge 2

    I received a Fitbit Charge2 for a Christmas gift and within a couple of days of wearing it I started to see burns on my arm where the watch is. I switched arms and I also started seeing burns on this arm. The burns are itching and stinging. This has all taken place within the last week - 12/27/2017 to 1/4/2018 since I started wearing the bracelet. I have never had any allergic reaction to any metals previously.. It appears to be the light that is on the underside of the Fitbit that is causing the problem.

    I will try to contact fitbit but I have read other comments on line of this happening to other people and the main consensus is that fitbit does not seem to take the complaints seriously. Shouldn’t Fitbit take some action regarding this problem?

    I have attached a photo of the burn.

    Bought from
    Target (gift)
    Bought
    Dec 13, 2017, about then
    Where
    Mukilteo, Washington: Home/Apartment/Condominium
    Who was involved
    Age 77, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit Charge2, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  41. Hurt, no treatment

    Made Dec 28, 2017, sent to the company Mar 23, 2018, published by CPSC Apr 6, 2018

    The product, in the report: fitbit charge 2 Heart Rate + Fitness Wristband

    Gave fitbit charge 2 Heart Rate + Fitness Wristband as a Christmas gift. After 2 days of wearing, the irritation to her arm was so annoying that my mother removed it. She experienced a burning sensation and redness.

    How are they allowed to sell a defective product that causes physical injury?

    Model
    fitbit charge 2
    Bought from
    Best Buy
    Bought
    Dec 24, 2017
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 77, Female
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  42. Hurt, no treatment

    Made Nov 15, 2017, sent to the company Feb 28, 2018, published by CPSC Mar 21, 2018

    The product, in the report: Burn mark left on skin from the battery.

    My Fitbit is leaving a red “burn” mark beneath the watch on my skin. It is red, itchy and the size of a nickel. I think it’s from the battery or connection. It was interesting to see that I’m not the only one to have that reaction. It’s too bad because of the cost and the $$ i’m out for the product. I’ve stopped wearing it and the skin area has now healed.

    Bought from
    Costco
    Bought
    Dec 21, 2016, about then
    Where
    Davis, California: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  43. First aid

    Made Oct 5, 2017, sent to the company Oct 16, 2017, published by CPSC Oct 30, 2017

    The product, in the report: Digital fitness tracking watch

    I gave the FitBit Charge 2 to my daughter as a gift in September 2017. After wearing the FitBit Charge 2 for a few weeks, taking it off occasionally, a red swollen blistering band formed on the skin around the wrist where the FitBit Charge 2 was worn. This injury has the characteristics of a burn, rather than an allergy. Layers of skin were blistered and peeling, the color of the affected area was bright red, and even “wrinkled”. It is about 2 weeks since the injury and it is only starting to heal with the use of topical burn medication, [REDACTED]. I took photos of the injury.

    Model
    FitBit Charge 2
    Bought from
    Amazon
    Bought
    Aug 30, 2017
    Where
    New York, New York: Home/Apartment/Condominium
    Who was involved
    Age 11, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand FitBit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  44. Hurt, care not known

    Made Sep 18, 2017, sent to the company Sep 25, 2017, published by CPSC Oct 17, 2017

    The product, in the report: fitbit blaze, black in color,feathures include; all-day activity, purepulse heart rate, multi-sport tracking, smartphone notifications and sleep quality.

    I purchased the fitbit blaze and started wearing it to get the benefits of the healthful items promised by the watch. But after about two weeks of wearing the blaze I noticed that my wrist stared to develop a rash and an itching sensation under the watch itself. I didn’t realize what was happening so I just switched the watch to my other wrist. After a short time I started to feel the same itching on my other wrist. At this time I took the watch off and stopped wearing it. I then looked on line to see if there were other complaints, which to my surprise there were many that complained about the same things I was experiencing. Please advise me as to what I can do from this point forward.

    Bought from
    Dicks sporting, California
    Bought
    Jun 25, 2017
    Where
    Bakersfield, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand fitbit blaze, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, Level of care not known
  45. Hurt, no treatment

    Made Sep 7, 2017, sent to the company Sep 15, 2017, published by CPSC Sep 29, 2017

    The product, in the report: Blue size small

    I have developed a rash from wearing my Fitbit charge 2. It looks like a burn.

    Model
    Charge 2 activity tracker + heart rate model fb407sbul
    Bought from
    Best buy, Virginia
    Bought
    May 27, 2017, about then
    Where
    Hamilton, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 48, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit charge 2, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  46. Hurt, no treatment

    Made Sep 4, 2017, sent to the company Sep 13, 2017, published by CPSC Sep 27, 2017

    The product, in the report: Fitbit Alta HR fitness band

    Rash on wrist caused by band. Slowly going away. 6-Days so far, and rash is not totally gone.

    Bought from
    Bed, Bath & Beyond, California
    Bought
    Jan 8, 2017, about then
    Where
    San Ramon, California: Place of Recreation or Sports
    Who was involved
    Age 62, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  47. First aid

    Made Aug 29, 2017, sent to the company Sep 7, 2017, published by CPSC Sep 22, 2017

    The product, in the report: Fitbit Charge 2 wearable fitness tracker

    Developed rash under wristband of my Fitbit Charge 2 fitness tracker. The rash is located under the charging port/heart rate monitor portion of the device, not under the silicone wristband.

    Model
    Charge 2
    Bought from
    Amazon
    Bought
    Jun 19, 2017
    Where
    McDonald, United States: Mobile/Manufactured Home
    Who was involved
    Age 54, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  48. First aid

    Made Jul 28, 2017, sent to the company Aug 18, 2017, published by CPSC Sep 11, 2017

    The product, in the report: Fit bit charger2 black size large

    I would wear my fitbit at work and daily and now I have a rash that looks like tiny red bumps that are filled with fluid. I started to not wear everyday and still no change. Also I have only been using it for a few weeks and I have been cleaning it and washing my hands.

    Where
    Unspecified: Other
    Who was involved
    Age 33, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  49. Seen by a doctor or nurse

    Made Jul 20, 2017, sent to the company Aug 29, 2017, published by CPSC Sep 14, 2017

    The product, in the report: Fitbit (used to record exercise, sleep, heart rate etc)

    This consumer is reporting that she purchased a wrist band intended to monitor sleep, exercise, heart rate etc. and wore it for approximately one year when she noticed a small rash that was not clearing up. Stopped wearing Fitbit in Dec 2016. She went to her doctor in June 2017 and he diagnosed skin Cancer caused by trauma to the skin. It was removed by her dermatologist. The Cancer was on her left inside wrist approximately 1/2 inch from the wrist bone. She has been advised that this type of Cancer could re-occur. The manufacturer refunded the monies for the product March 2017and has said that they will lobby to pay her medical expensesl. She wants a recall/warning created to warn other consumers. The consumer may add additional information to this report before returning her hard copy. (attached) includes photos.

    Specifics - Fall 2016 noticed red spot. Contacted Fitbit’s website - they advised to clean the back, take breaks wearing Fitbit. She did - it lightened some - but never went away. Appeared to be a rash w/ a small irritation - directly behind the Fitbit band. Dec. 2016 Stopped wearing Fitbit all the time. Jan. 2017 Asked Dr. about it while at appt for another illness. He gave her a cream for dermatitis. Used cream - still wasn’t going away. March - 2017 Contacted Fitbit told them - sent a pict of her arm - they refunded without question (cost of her Fitbit. ($149.99) May 2017 - was at Dr. for another illness - asked about it - there were unsure. June 2017 Went to dermatologist in PDX, OR (We live in Alaska - small island) No dermatologist here. Dr. did biopsy. Positive for squamous cells sittu cancer. This kind of skin cancer is usually caused by trauma to the skin - which she surmised the Fitbit had done.

    Model
    HR Charge
    Serial number
    no serial number found
    Bought from
    Kohl’s, Washington
    Bought
    Dec 20, 2015, about then
    Where
    Sitka, Alaska: Home/Apartment/Condominium
    Who was involved
    Age 57, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fit-Bit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  50. First aid

    Made Jul 14, 2017, sent to the company Jul 24, 2017, published by CPSC Aug 14, 2017

    The product, in the report: Heart Rate and Fitness Wristband,

    I purchased a FitBit Charge 2 for Mother’s Day, 2017. I received it a week later and started wearing it as instructed on the paperwork that came with it. It is supposed to be worn 24/7 since it tracks sleep patterns, heart rate, activity, etc. I have worn this tracker for the almost 2 months, This past Saturday, July 7th when I woke and took off the tracker to shower, I noticed a raised, red area on my right arm, It was itchy and was in the shape of the tracker with the two little dots for the charging ports. I showered, dried off and decided to wear the tracker on the left arm that day to give my right side a break, hoping that the marks would go away. Instead the next day the marks had darkened and by the third day my arm has a permanent raised burn that is shaped like the monitor.

    I clean this tracker everyday when I shower, I am a Nurses Aid and I wear this tracker instead of a watch, I sweat during the day, since my job is very physical. I also know a burn when I see one and my skin is permanently burned. The left arm that I wore the tracker on for one day has two slightly raised points, where the charging port came in contact with my skin. It is not as noticeable, however I can see them. There is definitely something wrong with this product. I went online after this happened and only then did I find out about this product and the fact that this company has had numerous complaints about its products, however continues to push them. I previously had a Fitbit One, which clips on to your clothing and is fully encased in a vinyl storage/case. I never had this problem with it. I moved over this the Charge 2 as gift to myself (an upgrade you may say) Well this gift really came back to bit me.

    UPC
    162ff2ac980a
    Bought from
    Kohls.com
    Bought
    May 14, 2017
    Where
    Buffalo, South Carolina: Other
    Who was involved
    Age 61, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit Charge 2, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  51. Hurt, no treatment

    Made Jun 23, 2017, sent to the company Jul 3, 2017, published by CPSC Jul 18, 2017

    The product, in the report: electronic device for tracking sleep, steps, heart rate etc.

    I was wearing my “Fitbit 1” clipped to my bra. I had it on most of the day. I noticed a tingling sensation on my skin beneath the Fitbit which then started stinging and burning. I quickly detached the fit bit. As I detached the Fitbit, I noticed my skin was sticking and once removed the Fitbit had left a red mark on my breast.

    I took a photo of the red mark caused by the Fitbit. I contacted Fitbit who sent me a generic letter telling me that whatever it was was rare and they couldn’t replace my device; but, would return my money when I returned the Fitbit. Honestly they didn’t seem concerned. I still have the device.

    Model
    Fibit One
    UPC
    898628002267
    Bought from
    Amazon
    Bought
    May 9, 2017
    Where
    Livermore, California: Home/Apartment/Condominium
    Who was involved
    Age 65, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  52. Hurt, no treatment

    Made Jun 19, 2017, sent to the company Jun 27, 2017, published by CPSC Jul 12, 2017

    The product, in the report: Fitbit Charge 2 activity tracker

    I purchased a FitBit Charge 2 from Best Buy about two weeks ago. By the fourth day of wearing it, I noticed a burn mark on my wrist, the exact size and shape of the electronic area. I have since found numerous complaints of the same burns from other fitbit users.

    Bought from
    Best Buy
    Bought
    Jun 1, 2017, about then
    Where
    WYOMING, Rhode Island: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  53. Hurt, no treatment

    Made Jun 16, 2017, sent to the company Jun 26, 2017, published by CPSC Jul 11, 2017

    The product, in the report: Fitbit Charge 2 Exercise and Sleep tracker.

    I purchased my Fitbit Charge 2 a week ago. I have used my unit for around 5 days. 2-3 days in I notice this awful burn mark on my right wrist. It is blistering and oozing. I can’t think of what I possibly burned myself on. I switch my fitbit charge 2 to my left wrist so my right wrist can heal. 2 days later I have the same mark on the same location of my left wrist as I experienced with my right wrist. The same part of the band has come in contact with my wrist on both sides.

    Model
    Charge 2
    Bought from
    Amazon
    Bought
    Jun 7, 2017, about then
    Where
    Eugene, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 33, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit Charge 2, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  54. Hurt, no treatment

    Made Feb 19, 2017, sent to the company Mar 9, 2017, published by CPSC Mar 30, 2017

    The product, in the report: Fitbit Blaze

    My Fitbit Blaze caused a skin rash in the shape of the charger (square) on my wrist after normal use. I exercise lightly on a bike each day and do not wear the fitbit to sleep. I noticed the rash which resembles a sun burn which has not subsided in 24 hours.

    Where
    Irvine, California: Home/Apartment/Condominium
    Who was involved
    Age 32, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit Blaze, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  55. First aid

    Made Feb 12, 2017, sent to the company Feb 21, 2017, published by CPSC Mar 7, 2017

    The product, in the report: Fitbit Charge HR, purple, xl.

    Burn developed on my wrist as a result of wearing the Fitbit Charge HR.

    Bought from
    Online
    Bought
    Oct 22, 2016
    Where
    Great Falls, Montana: Home/Apartment/Condominium
    Who was involved
    Age 49, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit Charge HR, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  56. First aid

    Made Feb 5, 2017, sent to the company Feb 13, 2017, published by CPSC Feb 28, 2017

    The product, in the report: Fitbit Charge 2, Size Small, Black. Heart rate and fitness wrist band

    Late December 2016, my daughter began wearing her new Fitbit Charge 2 heart rate fitness wrist band. She has the size small on her non dominant wrist. After about 6 weeks (February 5, 2017), she noticed her wrist appeared to have burns where the electronic part of the product comes in contact with her skin as well as other marks where the band comes in contact with her skin. She does clean it on a regular basis but this hadn’t helped.

    She is an athlete so she likes the statistics provided by the product, but both she and I are concerned about the damage it’s doing to her skin. Please look into this. We look forward to hearing back.

    Model
    Fitbit Charge 2 Heart Rate + Fitness Wristband, Black, Small
    Bought from
    Amazon.com
    Bought
    Nov 25, 2016
    Where
    Concord, California: Home/Apartment/Condominium
    Who was involved
    Age 16, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Fitbit Charge 2, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  57. Seen by a doctor or nurse

    Made Feb 4, 2017, sent to the company Feb 13, 2017, published by CPSC Mar 8, 2017

    The product, in the report: Fit bit flex wrist watch

    My Fitbit flex caused a .75 inch lesion on my wrist. I stopped wearing the band a week ago but the lesion is still there with two small blisters. I noticed a burning sensation.

    Model
    I don’t know
    Bought from
    Amazon
    Bought
    Jan 28, 2016, about then
    Where
    Dallas, Texas: Home/Apartment/Condominium
    Who was involved
    Age 27, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit flex, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  58. Seen by a doctor or nurse

    Made Jan 31, 2017, sent to the company Apr 7, 2017, published by CPSC Apr 28, 2017

    The product, in the report: FitBit Charge 2

    I HAVE A FITBIT CHARGE2 THAT BURNED MY WRIST. THIS IS CONFIRMED BY MY DOCTOR AND I HAVE PICTURES. LAST FRIDAY I LOOKED DOWN TO READ A TEXT AND SAW IT WAS CRUSTED WITH BLOOD. I REMOVED THE FITBIT TO SEE IT WAS COVERED WITH BLOOD ALONG WITH MY WRIST. AFTER CLEANING THE AREA UNDER THE FITBIT WAS RAW! I HAVE TWO FRIENDS THAT HELPED ME WITH THE ISSUE. AFTER READING OVER THE WEEKEND I SEE THAT 1 MILLION HAVE BEEN RECALLED BY FITBIT AND MANY PEOPLE ARE EXPERIENCING THE SAME. I HAVE BEEN ASSIGNED A CASE NUMBER BY FITBIT AND THEY ARE OFFERING TO REFUND THE $$. I WENT TO MY DOCTOR WHO SAID IT IS A BURN TO BE CARED BY AN ANTIBIOTIC. IF YOU NEED A PHOTO I HAVE ONE. THIS IS BAD FOR ME AND THE PUBLIC. I HAVE FOLLOWED THE PROCEDURES OUTLINED FOR SKIN CARE. I HAVE DONE NOTHING WRONG. YOU NEED TO CHECK THIS OUT FOR THE PUBLIC AND MYSELF. PLEASE LET ME HEAR BACK. THANK YOU. I’VE NEVER CONTACTED YOU PRIOR FOR ANYTHING.

    The consumer indicates that she uses her unit every day for approximately twenty-two hours, with the exception of when it is charging about once a week overnight. The consumer is unsure if she will be keeping the unit for at least the next thirty days.

    Model
    Charge 2
    UPC
    Unknown
    Serial number
    Unknown
    Bought from
    Kohls, Texas
    Bought
    Dec 15, 2016, about then
    Where
    Southlake, Texas: Home/Apartment/Condominium
    Who was involved
    Age 70, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand FitBit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  59. Hurt, no treatment

    Made Jan 29, 2017, sent to the company Feb 13, 2017, published by CPSC Mar 7, 2017

    The product, in the report: Wearable activity & heartrate tracker The model number is: FB 405 BL L

    I have a large red, scaly, itchy rash on my left wrist where the charging element on my Fitbit Charge HR normally sits. I checked online, and this appears to be a very common occurrence. My concern is that it may be a chemical burn, as reported as a possible cause, in a news story (link provided). http://abc13.com/technology/possible-cause-of-fitbit-rashes-uncovered/760009/

    Model
    Fitbit Charge HR FB 405 BL L
    Bought from
    Fitbit
    Bought
    Jun 1, 2016, about then
    Where
    Palmer, Alaska: Other
    Who was involved
    Age 56, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  60. First aid

    Made Jan 27, 2017, sent to the company Feb 10, 2017, published by CPSC Mar 6, 2017

    The product, in the report: Small Fitbit surge

    My fit bit band caused a rash on my arm, my first one was shipped back and this is a replacement the company sent me! I just started wearing after the new year and i have discontinued!

    Bought from
    9/16, Texas
    Bought
    Sep 1, 2016
    Where
    Beaumont, Texas: Other
    Who was involved
    Age 36, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fitbit, made or sold by Fitbit, Inc
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Fitness trackers

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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