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LG refrigerators

181 reports to CPSC, the latest made Aug 19, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 4, 2026.

  • 181reports to CPSC
  • Aug 19, 2026the latest report was made
  • May 12, 2011the earliest
  • 181with the company’s comments
Brand
LG
Makers
LG Electronics, USA and Sears Holdings Management CorporationMakers, importers or sellers, as the reports name them
Product
RefrigeratorsCPSC’s product type: Refrigerators (code 276), in Kitchen: Appliances
Other ways the reports write the brand (1)

“L G”

By month

7 reports from September 2025 to August 2026; the most in May 2026, 2. 174 earlier reports, since May 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
August 20261
June 20261
May 20262
April 20261
November 20251
September 20251
August 20251
July 20251
June 20251
May 20251
January 20252
December 20241
November 20241
October 20241
September 20242
August 20241
July 20242
June 20245
May 20241
February 20241
January 20241
December 20232
November 20232
October 20233
September 20231
August 20232
July 20232
May 20232
January 20231
December 20221
July 20223
June 20222
January 20222
December 20211
August 20211
June 20211
May 20211
November 20201
October 20201
July 20201
March 20201
January 20202
December 20191
August 20191
July 20191
May 20192
March 20191
February 20191
January 20191
October 20181
November 20172
March 20173
December 20161
October 20161
September 20162
August 20161
July 20161
June 20161
March 20161
February 20162
November 20151
July 20151
June 20151
May 20152
December 20143
November 20141
October 20143
September 20141
August 20146
July 20143
May 20142
April 20141
January 20142
December 20131
November 20132
October 20131
August 20132
July 20131
June 20132
May 20132
March 20132
January 20135
November 20121
October 20122
September 20123
August 20124
July 20121
June 20122
May 20122
April 20125
March 20123
February 20121
December 20111
November 20115
October 20116
September 20113
August 20117
July 20112
June 20111
May 20111

How badly anyone was hurt

  • Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional
  • First aid 4 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 21 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 6 CPSC: Injury, Level of care not known
  • No one hurt 137 CPSC: Incident, No Injury
  • No incident, no one hurt 7 CPSC: No Incident, No Injury
  • Not said 4 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Nov 4, 2026. Updated daily.

  1. No one hurt

    Made Aug 19, 2026, sent to the company Oct 19, 2026, published by CPSC Nov 2, 2026

    The product, in the report: LG REFRIGERATOR

    To Whom It May Concern:

    I am writing to place LG Electronics USA, Inc. on formal notice that I am demanding the immediate replacement of my LG refrigerator with a different model due to an unresolved defect that has persisted despite multiple repair attempts. This letter serves as my final effort to resolve this matter before pursuing all remedies available under federal and New Jersey law.

    Since purchasing this refrigerator, I have repeatedly observed white particles being dispensed through the ice dispenser. The contamination has caused significant concern regarding the safety of the ice and water consumed by my family. As a consumer, I should not have to question whether a household appliance designed to provide drinking water and ice is introducing unknown particles into food or beverages.

    Over an extended period, I have fully cooperated with LG and complied with every troubleshooting step requested. Specifically:

    ? LG has replaced the refrigerator door containing the ice dispenser. ? My local water utility tested my home’s water supply and confirmed that the water quality meets applicable standards. ? I retained a licensed plumber to inspect and evaluate the refrigerator’s water supply line and tubing. No defects or contamination were identified. ? I have followed all maintenance, flushing, and cleaning procedures recommended by LG. ? Despite these extensive efforts, the refrigerator continues to dispense visible white particles.

    These facts strongly indicate that the source of the problem is the refrigerator itself. The repeated failure to correct this condition despite repair efforts has left me with no confidence that this unit can be repaired successfully.

    I have invested substantial time away from work and family to accommodate service appointments, communicate with customer service representatives, document the problem, and independently investigate possible external causes. I have also incurred expenses associated with obtaining professional inspections that should not have been necessary had the refrigerator functioned as warranted.

    The ongoing nature of this defect raises legitimate concerns regarding product reliability and consumer safety. Even if the particles ultimately prove not to be hazardous, the continued dispensing of unidentified material into consumable ice is unacceptable and inconsistent with the reasonable expectations of any consumer purchasing a premium appliance.

    Federal Warranty Rights

    The Magnuson-Moss Warranty Act (15 U.S.C. §§ 2301–2312) provides important protections to consumers when products covered by written warranties cannot be repaired within a reasonable number of attempts. When repeated warranty repairs fail to correct a defect, consumers may be entitled to appropriate relief, including replacement or other remedies available under the warranty and applicable law.

    LG has been afforded multiple opportunities to correct this problem. Those efforts have not resolved the defect.

    New Jersey Consumer Protection

    Additionally, New Jersey law, including the New Jersey Consumer Fraud Act (N.J.S.A. 56:8-1 et seq.), prohibits certain deceptive or unconscionable commercial practices. I also reserve all rights available under New Jersey’s Uniform Commercial Code regarding express and implied warranties, including the implied warranty that consumer goods are fit for their ordinary purpose.

    I sincerely hope litigation and regulatory involvement will not become necessary. However, I am fully prepared to pursue every available remedy should LG decline to resolve this matter promptly.

    If this matter is not resolved, I am prepared to submit complaints and supporting documentation to, as appropriate:

    ? The New Jersey Division of Consumer Affairs ? The Office of the New Jersey Attorney General ? [REDACTED] ? The Consumer Product Safety Commission ? Any other appropriate federal or state consumer protection agency

    I also reserve the right to pursue all remedies available through arbitration or the courts, including recovery of costs and attorney’s fees where authorized by law.

    Demand

    Accordingly, I hereby demand that LG:

    1. Replace my current refrigerator with a different LG model of comparable or greater value that does not exhibit this recurring issue; 2. Arrange delivery and installation at no cost to me; 3. Remove the defective refrigerator at LG’s expense; and 4. Provide written confirmation of LG’s agreement to this resolution within ten (10) business days of receipt of this letter.

    Further repair attempts on this unit are not acceptable. LG has already had multiple opportunities to remedy this defect, and those attempts have been unsuccessful.

    This letter is sent in good faith in the hope that LG will resolve this matter promptly and without the need for further action. Nothing contained herein shall be construed as a waiver of any rights or remedies available to me under federal or New Jersey law.

    I expect your written response within ten (10) business days.

    Sincerely,

    [REDACTED]

    Model
    LRFXC2606S
    Serial number
    409KRMK55787
    Where
    Jackson, New Jersey: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  2. Hurt, care not known

    Made Jun 22, 2026, sent to the company Jun 26, 2026, published by CPSC Jul 13, 2026

    The product, in the report: LG refrigerator

    LG refrigerator model LRFXS2503S/01 is leaking voltage and causing an electrical shock hazard when contact is made with the refrigerator door/mullion/flapper. I have been shocked by the device.

    Model
    LRFXS2503S 01
    Serial number
    103mrhr11617
    Bought from
    Appliances Connection
    Bought
    Apr 22, 2021
    Where
    BENNET, Nebraska: Home/Apartment/Condominium
    Who was involved
    Age 49, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, Level of care not known
  3. Hurt, no treatment

    Made May 25, 2026, sent to the company May 28, 2026, published by CPSC Jun 11, 2026

    The product, in the report: LG Refrigerator Model LFDS225205/04 French door w/bottom freezer 30-inch

    Members of my family experienced a powerful electric shock from a part of the door of our LG refrigerator

    Model
    LFDS225205 04
    Bought from
    Lowes
    Bought
    Oct 16, 2023
    Where
    New Durham, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Age 23, Unknown
    The reporter’s relation to them
    My Child
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  4. No one hurt

    Made May 23, 2026, sent to the company May 28, 2026, published by CPSC Jun 11, 2026

    The product, in the report: LG French Door Refrigerator, stainless steel, 26 cubic feet, with bottom freezer drawer, in-door ice and water dispenser, ThinQ Wi-Fi connectivity, and Inverter Linear Compressor. Dimensions approximately 35.75 inches wide x 34.875 inches deep x 69.75 inches tall.

    LG French Door Refrigerator Model LFXS26973S/10, Serial 110KRNM2X967, manufactured October 2021, caught fire on April 15, 2026 at [REDACTED] Fire Department responded and classified the incident as an electrical hazard/short circuit ([REDACTED]). Responding [REDACTED] observed burn marks behind the unit and noted possible refrigerant release. The appliance contains flammable R600a refrigerant and Cyclopentane blowing agent. Fire caused structural damage and secondary water damage to multiple rooms. Elderly homeowners displaced. A [REDACTED] claim was filed at [REDACTED] the same day documenting the unit was not cooling 79 minutes before the fire was reported to emergency services. A formal preservation of evidence letter was sent to LG Electronics USA legal department on May 20, 2026.

    Model
    LFXS26973S
    Serial number
    110KRNM2X967
    Where
    San Antonio, Texas: Home/Apartment/Condominium
    Who was involved
    Age 80, Unknown
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  5. No one hurt

    Made Apr 6, 2026, sent to the company Apr 9, 2026, published by CPSC Apr 23, 2026

    The product, in the report: Black stainless steel French door refrigerator with ice and water dispenser in the door.

    For some reason our LG French door refrigerator will dispense 120-128 deg Fahrenheit water from the water dispenser in the door. I contacted LG August of 2025. I had so many texts and messages trying to get this resolved. This has happened at least three times that I am aware of. 128 degrees is hot enough to burn a mount or throat if the water is swallowed. I cant allow my grandkids to use the water just in case it is having another issue of the water being too hot. LG has escalated it twice. They agreed at one point to ship me a replacement refrigerator. The transport company was supposed to call me and set up a day and time to replace the refrigerator. I have removed the sticker for the model and serial number per LG instructions. The transport company never called. LG closed out my case. It is now reopened and I am as told by LG that the issue was escalated to even a higher department and has been told three times they will call. Still no call. This is clearly a safety issue. This has happened multiple times. I do not have the sticker with the serial number or model number. I was instructed by LG that I needed to send that to them. They provided shipping label for doing so.

    Model
    None
    UPC
    None
    Serial number
    None
    Bought from
    Bestbuy, Michigan
    Bought
    Sep 19, 2024, about then
    Where
    Howard City, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 4, Unknown
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Nov 3, 2025, sent to the company Nov 10, 2025, published by CPSC Nov 26, 2025

    The product, in the report: stainless french door refrigerator

    LG refrigerator model LFD22860TT: one day came to the fridge to find everything on the top shelf hot and plastic items melted. Apparently the switches to turn off the interior lights failed, and the incandescent bulbs inside heat up to dangerous temperatures over time. The entire lighting assembly is melted, the top of the refrigerator is melted, and this is a significant product safety fire hazard. LG sent an independent tech to evaluate and they determined the product is beyond repair and is a safety hazard. Nonetheless, LG cancelled the case to resolve this for us without explanation, and has gone on for over 2 weeks without update or explanation.

    Model
    LFD22860TT
    Serial number
    706MREN02412
    Bought from
    Sears
    Bought
    Jan 1, 2007, about then
    Where
    Seattle, Washington: Home/Apartment/Condominium
    Who was involved
    Age 48, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  7. No incident, no one hurt

    Made Sep 9, 2025, sent to the company Sep 15, 2025, published by CPSC Sep 29, 2025

    The product, in the report: LG Refrigerator with two ice makers (one in door and one in bottom freezer. Stainless Steele. 36 wide x 70 height x 29 depth with window door

    LG Refrigerator ice maker line freezes and causes leak. Damage to floor and leaks are as lip hazard and leaks to lower floor near electrical boxescan cause electrical damage. It has been repaired, but continues to happen due to no permanent fix from LG

    Model
    LFXC22596S /01
    Serial number
    903KRPV0P616
    Where
    Fredericksburg, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 65, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    No Incident, No Injury
  8. Hurt, no treatment

    Made Aug 20, 2025, sent to the company Aug 25, 2025, published by CPSC Sep 9, 2025

    The product, in the report: LG 29 cu ft Smart MyColor InstaView Standard Depth MAX 4-Door French Door Refrigerator in Stainless Steel with Craft Ice

    The door on our LG refrigerator has never functioned correctly, they finally replaced the door and the second door is no better and the latch to open the top right grab and go door pinched my finder so hard I expected to see blood when I pulled my hand away. This could cause a laceration of the fingers. That was in 8/13/2025. Im afraid to use the door at all now for fear of injury. The door also does not work like the showroom model. The door is very hard to close due to latch and the main door does not close and seal like the showroom model. They were supposed to come and fix it today and they cancelled the appointment. We paid over $3,000 for this refrigerator, they have been out 5 or six times and the issues persist.

    Model
    LH29S8565S/00
    Serial number
    502KREL3E404
    Bought from
    Home Depot
    Bought
    Mar 25, 2025
    Where
    Gilbert, United States: Home/Apartment/Condominium
    Who was involved
    Age 70, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  9. No one hurt

    Made Jul 12, 2025, sent to the company Jul 16, 2025, published by CPSC Jul 30, 2025

    The product, in the report: LG Refrigerator model LFXS28968S/00

    On at least 2 separate occasions, plastic fragments have been dispensed with the ice from the ice chute.

    Model
    LFXS28968S/00
    Serial number
    808TRSE3L374
    Where
    Wichita, Kansas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Jun 9, 2025, sent to the company Jun 12, 2025, published by CPSC Jun 27, 2025

    The product, in the report: LG French Door Refrigerator, Model LFDS22520S.ASTCNA0, Serial 008MRKU2J373, purchased in 2020.

    I am reporting a safety and functionality failure of an LG French Door Refrigerator, Model LFDS22520S.ASTCNA0, Serial 008MRKU2J373, purchased in 2020. The unit experienced complete compressor failure on June 1, 2025.

    LG acknowledged the issue is due to a known defect in their linear compressors, previously addressed in a class action lawsuit ([REDACTED]). Despite this, LG has failed to resolve the issue promptly. I have been without refrigeration for more than 8 days, resulting in food spoilage, unsanitary conditions (gnats, odor), and risk to household health.

    LGs refusal to replace the unit or expedite repair despite acknowledging the defect constitutes a risk to consumer well-being and may affect a broader population of consumers. I am requesting that CPSC review LGs failure to provide timely corrective action for this known product defect.

    Model
    LFDS22520S.ASTCNA0
    Serial number
    008MRKU2J373
    Bought from
    Lowes, Arkansas
    Bought
    Nov 10, 2020
    Where
    Bryant, Arkansas: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  11. No incident, no one hurt

    Made May 25, 2025, sent to the company May 28, 2025, published by CPSC Jun 11, 2025

    The product, in the report: REFRIGERATOR

    I purchased an LG refrigerator (Model LRF0C2606S/00, Serial Number 211KRNMLE967, manufactured 11/2022) which contained a known defective compressor. LG has had widespread complaints and class actions regarding its linear compressors, yet the company continues to sell these units without warning or proper recall.

    The compressor in my unit failed, causing the refrigerator to stop cooling. I lost a significant amount of perishable food, and the lack of refrigeration presented a health hazard in my home.

    I contacted LG immediately, and it took over two weeks to get a technician dispatched. Meanwhile, I was given false timelines and denied escalation multiple times by customer service. A supervisor named [REDACTED] hung up on me, and their excuse for not calling me backdespite having my numberwas unacceptable. Even after all this, the appliance remains broken.

    This is not an isolated case. This compressor issue has existed for years and is well-documented in consumer forums and lawsuits. LG should be held accountable for continuing to sell dangerous, defective products that fail within a short period and compromise household safety.

    Model
    Refrigerator Model LRF0C2606S/00
    Serial number
    211KRNMLE967
    Where
    North Andover, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 42, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    No Incident, No Injury
  12. No one hurt

    Made Jan 14, 2025, sent to the company Feb 24, 2025, published by CPSC Mar 10, 2025

    The product, in the report: Refrigerator

    Caller stated that the refrigerator is defective because it stopped cooling. The manufacturer sent out technicians 11 times during the period of it not working properly. Caller stated that because of the unit not working it caused the food inside to rot. He stated that they were away from the house for almost a week on their return they noticed the incident. He stated that because of the incident they were fruit flies inside which the manufacturer refused to repair. Caller stated that the technicians replaced the compressor but that did not resolve the issue. Caller feels that this refrigerator poses a safety and health hazard.

    Model
    LFXS28566S
    Bought from
    Home Depot, Washington
    Bought
    Jun 5, 2018
    Where
    Takoma, Washington: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  13. No one hurt

    Made Jan 10, 2025, sent to the company Mar 3, 2025, published by CPSC Mar 17, 2025

    The product, in the report: Refrigerator with freezer on the bottom

    The consumer has numerous problems from the first week the refrigerator was delivered to their home. The food would not stay cold and spoiled on many different occasions.

    The dealer sent technicians out 2 different times to work on the refrigerator, but it still never worked properly. Water fell down into the freezer drawers and spilled onto the floor.

    One technician told the consumer that the compressor went bad, and it would cost more than $600 to replace it.

    9/2024: The son has been using a cooler, because eventually the refrigerator stopped working all together. The consumer purchased this refrigerator for her son.

    The consumer has called the manufacturer numerous times, but they have not been willing to help. She was repeatedly told that they do not have service people in her area.

    The consumer also said that refrigerant leaked from it, and she’s concern about potential safety issues.

    Model
    LMXC23796D
    Serial number
    903KRAT0C632
    Bought from
    Lowe’s
    Bought
    Oct 3, 2019
    Where
    Endicott, New York: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  14. No incident, no one hurt

    Made Dec 11, 2024, sent to the company Dec 16, 2024, published by CPSC Jan 2, 2025

    The product, in the report: LG Stainless Steel French door Refrigerator. Model# LRFCS25D3S.ASTCNA0. Purchased from Home Depot on 2/14/2022. Product doe GM-B258DSPM.ASTCNA0

    We noticed items in our LG freezer were thawing. At the time the upper fridge still felt cold. We pulled the whole fridge out, cleaned it, unplugged, reset and it seemed to work a for a few hours but by the next day things were thawing again. The fridge is making a high pitched sound. The following day the fridge no longer felt cold. If we unplug we can get it working for a few hours and then it stops working again. I have reached out to LG several times only to be told they cannot locate a technician to come out. We haven’t even owned our fridge a full 3 years and it is still covered under their 5 year warranty. We have a pregnant woman and 3 young children in the house at risk of food illness if things cannot be kept at safe temperatures.

    Model
    LRFCS25D3S.ASTCNA0
    UPC
    49249797655
    Serial number
    201MRUY4H198
    Bought from
    Home Depot
    Bought
    Feb 14, 2022
    Where
    Fond du lac, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 1, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    No Incident, No Injury
  15. Hurt, no treatment

    Made Nov 17, 2024, sent to the company Nov 21, 2024, published by CPSC Dec 6, 2024

    The product, in the report: LG refrigerator model LFX28968ST/04 serial number 501TRVMD8303. Color stainless steel side-by-side bottom freezer drawer

    2004 LG refrigerator ice machine these plastic choking hazards in ice bucket. LG refrigerator model LFX28968ST/04 serial number 501TRVMD8303. Color stainless steel side-by-side bottom freezer drawer

    Model
    LFX28968ST/04
    Serial number
    501TRVMD8303
    Bought from
    Best buy
    Bought
    Dec 31, 2003, about then
    Where
    LaplatA, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 61, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Lg, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  16. Seen by a doctor or nurse

    Made Oct 22, 2024, sent to the company Oct 28, 2024, published by CPSC Nov 12, 2024

    The product, in the report: LG refrigerator 27 side by side smart with insta view and craft ice

    My elderly mother bought an LG refrigerator with a window view. The refrigerator has not been cooling correctly and LG refuses to help us with this problem. There were several parts replaced because it wasnt cooling correctly. It is now set at 33 degrees and still the items on the door are warmer. The last technician that came out said we should only put items that we can leave out when going out to a picnic . As I explained to the LG representative, we bought a refrigerator, not a pantry. She refused our claim and we are left with a lemon of a refrigerator. How is this company getting away with selling this as a partial refrigerator? We would never had bought it if they would have notified us of the refrigerator door. My mother had gotten sick with diarrhea because many items are spoiled. She has been to doctor because of her stomach issues. I read a standard refrigerator should be between 35-38. Even at the lowest 33, this refrigerator is not keeping all the items at a correct temperature in refrigerator. We need help with this problem and LG needs to be investigated for false advertising.

    Model
    LG 27 side by side smart
    Serial number
    406MRTT23409
    Bought from
    Home Depot, California
    Bought
    Jul 20, 2024
    Where
    Redwood City, California: Home/Apartment/Condominium
    Who was involved
    Age 82, Female
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  17. No incident, no one hurt

    Made Sep 19, 2024, sent to the company Oct 16, 2024, published by CPSC Oct 30, 2024

    The product, in the report: 30 cu. ft. French Door Refrigerator

    Premature Compressor Failure on LG Refrigerators. risk of refrigerant escape, potential fire hazard

    Model
    LMXS30776S03
    UPC
    NA
    Serial number
    804KRGG1399
    Bought from
    home depot
    Bought
    Jul 15, 2018, about then
    Where
    Mifflintown, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    No Incident, No Injury
  18. No incident, no one hurt

    Made Sep 17, 2024, sent to the company Sep 20, 2024, published by CPSC Oct 4, 2024

    The product, in the report: LG 27 cu. ft. Side by Side Smart Refrigerator w/ Craft Ice, External Ice and Water Dispenser in PrintProof Stainless Steel Model # LHSXS2706S Store SKU # 1007789935 1 $1,196.00 M931-PEX PLASTIC WATER/ICE LINE

    We purchased and LG refrigerator on 5/25/24. For the past month, we have been enduring a horrendous chemical smell. It is in our ice, our food and in our entire house and our property. LG is refusing to call me back. They sent a repairman out once and he told me to change the filter (which I did). The food tastes funny and I refuse to use the ice as it burns our tongues.

    Model
    LHXXS2706S/01
    UPC
    unknown
    Serial number
    405MRDZ2B562
    Bought from
    Home Depot
    Bought
    May 25, 2024
    Where
    Ridley Park, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 30, Unspecified
    The reporter’s relation to them
    My Child
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    No Incident, No Injury
  19. No incident, no one hurt

    Made Aug 24, 2024, sent to the company Aug 28, 2024, published by CPSC Sep 12, 2024

    The product, in the report: Bottom Freezer Refrigerator, stainless steel finish, French doors, water dispenser,

    I purchased an LG refrigerator, model# LFDS22520S, on 11/12/22. The fridge stopped working and tripped the AFCI breaker in my home, and continued to trip different breaker after plugging into different outlets. After some troubleshooting and a technical breakdown of the fridge I found what was causing the fridge to continuously trip the breaker. I found a broken shorting wire in the Front Plate Assembly (flapper), part# AGU73767912, of the fridge. I have pictures of broken wire. The flapper piece is between the two french doors of the fridge, it continuously gets banged when fridge door is closed. Not every time but maybe 10% of the time. Having the fridge for a year and half was enough time to cause this failure. I called LG customer service and they would not replace this part since it is out their 1 year warranty period. I explained to them that not only is this a new product and shouldn’t be breaking but this is a health and hazard safety risk. Arcing inside a door can cause a fire or possibly shock someone.

    Model
    LFDS22520S ASTCNA4
    Serial number
    210MRKU17357
    Bought from
    Home Depot
    Bought
    Nov 12, 2022
    Where
    Scotts Valley, California: Home/Apartment/Condominium
    Who was involved
    Age 51, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    No Incident, No Injury
  20. Hurt, no treatment

    Made Jul 23, 2024, sent to the company Jul 25, 2024, published by CPSC Aug 8, 2024

    The product, in the report: LG refrigerator Model LTCS20020W/01 Serial # 401MRGC2M447 white two door

    Both my wife and I had a foot injury at home. The door clearance is too close to the floor, when opening the door it runs over your feet.

    Model
    LTCS20020W/01
    UPC
    N/A
    Serial number
    401MRGC2M447
    Bought from
    Lowe’s
    Bought
    Jul 13, 2024, about then
    Where
    Hazleton, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 64, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  21. No one hurt

    Made Jul 6, 2024, sent to the company Jul 11, 2024, published by CPSC Jul 26, 2024

    The product, in the report: Lg refrigerator, white

    Two shelves in my freezer exploded when my daughter opened it to get an [REDACTED] for lunch around noon. It hadnt been opened prior to that. Had she been faster about opening it and not distracted, she would have had a face full of glass. Nothing hot was placed in the freezer. It was the second shelf from the top as well as the shelf over the drawer. I cannot get the drawer out to get the rest of the glass because there is glass all in the track and the track is on the bottom. My refrigerator is an LG model number LRSXS2706W

    Model
    lrsxs2706w
    Serial number
    208mrxx0r842
    Where
    Lusby, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 10, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Lg, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  22. No one hurt

    Made Jun 17, 2024, sent to the company Jun 24, 2024, published by CPSC Jul 9, 2024

    The product, in the report: LG Instaview Refrigerator that is supposed to keep foods ar correct temperatures

    Our 4-year, 9 month-old LG-refrigerator (purchased September 2019) has had about 20 service calls nearly all for loss of cooling. Last August (2023) LG service replaced the compressor and gave it only a 90-day “warranty.” Here it is in June and it is not cooling. Refrigerator temp is 52 degrees!!! I confirmed with the FDA just now that that is an unsafe temperature for food storage. LG has had class-action lawsuits against it for its linear-compressor refrigerators losing the ability to cool. While they sent the repair request to their authorized service contractor, it is too long of a time for him to get here to stop bacterial growth on our meats, cheeses, dairy, and other foods that needto stay at 45 or below. This is a REPEATED ISSUE with LG and many consumers have suffered loss of food and zero reimbursement from LG. These problems are health hazards!!!

    Model
    LMXS30796S
    Serial number
    905KRWZ05209
    Bought from
    Best Buy in Branson. Purchased in person
    Bought
    Sep 6, 2019
    Where
    Branson, Missouri: Home/Apartment/Condominium
    Who was involved
    Age 78, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  23. No one hurt

    Made Jun 16, 2024, sent to the company Jun 20, 2024, published by CPSC Jul 5, 2024

    The product, in the report: Black LG side by side 36 wide fridge

    LG side-by-side refrigerator that was 7 years old abruptly stopped cooling, causing us to have to throw away food. The fridge did not give any sort of alarm or indication that it had stopped working. We discovered it when we went to dispense ice and water came pouring out. The doors were shut securely and the fridge had not been moved. We called LG and they said a flat rate repair would cost $500 and only have a 90-day warranty. I asked about the 10-year warranty on the linear compressor and they said the repair cost would be the same regardless of what was broken. The compressor has been the subject of class action lawsuits, and when shopping for a new fridge we noticed binding arbitration notices on LG products.

    Model
    LSXS26326B /02
    Serial number
    701MREN0W116
    Bought from
    Best buy, Iowa
    Bought
    Feb 1, 2017, about then
    Where
    Ames, Iowa: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  24. No one hurt

    Made Jun 12, 2024, sent to the company Jun 17, 2024, published by CPSC Jul 2, 2024

    The product, in the report: LG French door refrigerator, Model# LRMDS3006S-01.

    LG refrigerator (Model#LRMDS3006S/01), purchased in 5/2022, stopped cooling adequately on 2/24. Freezer temperature maintains between 10-20*F while refrigerator maintains 45-55*F. Compressor has been replaced twice, to no avail. It’s now been over 4 months and LG has stopped responding to my requests for resolution. These temperatures are unsafe. No injuries.

    Model
    LRMDS3006S-01
    Serial number
    202KRQWKL108
    Bought from
    Home Depot, Oroville CA, California
    Bought
    May 25, 2022
    Where
    Oroville, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  25. No one hurt

    Made Jun 7, 2024, sent to the company Jun 11, 2024, published by CPSC Jun 26, 2024

    The product, in the report: French door refrigerator

    LG Model LFDS22520S/04 SER # 108MRPG2Q696 Electrical shock when opening the refrigerator door. The refrigerator door is showing at 220 volts. Electrical shock has happened to an adult and child on multiple occasions.

    Model
    LG Model LFDS22520S/04
    Bought from
    Lowe’s
    Bought
    Jan 1, 2022, about then
    Where
    Johnson City, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 39, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  26. Hurt, care not known

    Made Jun 5, 2024, sent to the company Jul 31, 2024, published by CPSC Aug 14, 2024

    The product, in the report: Refrigerator door

    Caller stated that he received an electric shock from the refrigerator left door when it is opened all the way. He stated that there are wires that go through the middle of the hinge which caused the incident. He stated that he disconnected the wires to prevent the incident from re-occurring.

    The manufacturer was not contacted as yet.

    Caller feels that this refrigerator door is a safety hazard and should be reported.

    Model
    LFXS289685/04
    Serial number
    006krta2b753
    Bought from
    Best Buy, Michigan
    Bought
    Aug 8, 2020, about then
    Where
    Roscommon, Michigan: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, Level of care not known
  27. Hurt, no treatment

    Made May 10, 2024, sent to the company May 16, 2024, published by CPSC May 31, 2024

    The product, in the report: LG Side-By-Side Refrigerator, Model # LRSDS2706D /00,

    LG Side-By-Side Refrigerator, Model # LRSDS2706D /00, The bottom freezer drawer has a glass cover that easily shatters into very sharp small shards at -4. This is the recommended freezer setting for ice production per LG’s mannual. Although this is a tempered glass piece it is not rated for use at this temperature. This glass has shatter twice once in 2022 when the unit was new and again today, 05/10/2024

    Model
    LRSDS2706D /00
    Serial number
    204MRFP30683
    Bought from
    Home Depot
    Bought
    Jun 6, 2022, about then
    Where
    Santa Fe, New Mexico: Home/Apartment/Condominium
    Who was involved
    Age 63, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  28. No one hurt

    Made Feb 12, 2024, sent to the company Feb 26, 2024, published by CPSC Mar 11, 2024

    The product, in the report: Side by Side, refrigerator freezer

    The consumer’s 7-year-old grandson got some ice from the refrigerator and plastic pieces fell into his cup. The grandson drank some of the liquid and went o his mom to show her that something was in the bottom of the cup. There was also a separate incident, where plastic pieces fell into a different glass the consumer was using.

    She found a plastic piece inside of the freezer, which resembled a gear, and the problem seems identical to the one in CPSC Recall [REDACTED]. This issue presents a choking hazard.

    The refrigerator was making a weird noise, and she called a local repair technician. The technician told her that due to the number of problems with this brand, he would not work on them.

    The refrigerator no longer makes ice. A large chunk of ice builds up where ice used to be made.

    The consumer did not contact the manufacturer, because her product warranty period had passed.

    Model
    LSXS26326S/09
    Serial number
    004MRAQ12976
    Bought from
    Home Depot
    Bought
    Jul 15, 2020
    Where
    Clearwater, Florida: Home/Apartment/Condominium
    Who was involved
    Age 7, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  29. No one hurt

    Made Jan 25, 2024, sent to the company Jan 29, 2024, published by CPSC Feb 12, 2024

    The product, in the report: Refrigerator side by side

    Sick with headaches burning eyes nose and sinus , dizziness and chest pain

    Model
    LSXS26366D/04
    UPC
    J267NKXL.ASBCNA
    Serial number
    902MRZL04285
    Bought from
    Home Depot, Washington
    Bought
    Feb 18, 2019, about then
    Where
    Port Angeles, Washington: Home/Apartment/Condominium
    Who was involved
    Age 78, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Lg, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  30. Hurt, no treatment

    Made Dec 21, 2023, sent to the company Dec 27, 2023, published by CPSC Jan 11, 2024

    The product, in the report: LG side by side refrigerator model LRSXS2706V /00 Serial Number 202MRBW2H437 made 02/2022

    This refrigerator, LG model LRSXS2706V /00 Serial Number 202MRBW2H437 mfg 02/2022 has an electrical short. I was shocked when I touched the side a few weeks ago, the GFCI keeps tripping, and large spark occurred when a pan on the stove near it touched the side yesterday, 12/20/2023

    Model
    LRSXS2706V /00
    Serial number
    202MRBW2H437
    Bought from
    Conn’s HomePlus 9700 North Fwy Houston TX 77037, Texas
    Bought
    Mar 1, 2022, about then
    Where
    Houston, Texas: Home/Apartment/Condominium
    Who was involved
    Age 82, Female
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  31. No one hurt

    Made Dec 8, 2023, sent to the company Dec 26, 2023, published by CPSC Jan 10, 2024

    The product, in the report: LG “ThinQ” Refrigerator; Model # LFXC22526S/10; Serial # 201KRMK14691; Failure of the “Condenser Fan Motor”

    18 month old LG Refrigerator, model # LFXC22526S/10, “ThinQ”, began making loud lawn-motor like noises. Noxious smell began to come from the refrigerator - and power was then disconnected. After a couple of days I was able to get a Technician to come out and diagnose the issue. He told me that the “Condenser Fan Motor” had failed - and that had I not discovered it, IT COULD HAVE CAUSED A FIRE. So what if this happened when no one was home? This could have had very serious consequences, and I have to believe that this cannot be just a one-off incident for LG Refrigerators.

    Model
    LFXC22526S/10
    Serial number
    201KRMK14691
    Bought from
    Stroud Television & Appliances
    Bought
    May 12, 2023, about then
    Where
    GOULDSBORO, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 69, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  32. No one hurt

    Made Nov 14, 2023, sent to the company Dec 11, 2023, published by CPSC Dec 26, 2023

    The product, in the report: Refrigerator with water dispenser.

    (10/07/2023) The consumer stated that they have a whole house water softener system. After the refrigerator was installed on 10/6, they waited 24 hours before using the water dispenser so that it could stabilize. The water that comes out of the dispenser tastes like cheap plastic. The consumer stated that he was getting headaches after drinking water from the dispenser. Now he only drinks the water from the faucet. The consumer also stated that they had the same type of LG refrigerator previously and the water tasted fine.

    The consumer contacted the firm. They advised him to replace the filter instead of sending a technician out to replace it.

    Model
    LHFS28XBS/00
    Serial number
    307KRFNMV363
    Bought from
    Home Depot, Florida
    Where
    Gainsville, Florida: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  33. No one hurt

    Made Nov 6, 2023, sent to the company Nov 9, 2023, published by CPSC Nov 27, 2023

    The product, in the report: LG ice maker part AEQ72909603

    I have an LG french door, bottom freezer Model #LFDS22520S that is 5 yrs old last month. In mid Sept. 2022 we started finding small bits of plastic in our drinks as the ice melted. I contacted LG customer service and they offered suggestions like changing the water filter. This did not work. Problem continued and I ended up replacing the ice maker. When I replaced it I was able to see that the coasting inside the tray was peeling away and assumed this was the cause. Now a year later I am having the same problem. I believe there should be a recall on this part. Who knows the health issues involved in swallowing these bits.

    w

    Model
    LFDS2252SOS/01
    Serial number
    807MRLMOYO72
    Bought from
    ABC Warehouse, Michigan
    Bought
    Sep 30, 2018
    Where
    Whitmore Lake, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 76, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  34. No one hurt

    Made Oct 25, 2023, sent to the company Oct 27, 2023, published by CPSC Nov 13, 2023

    The product, in the report: LG SIDE BY SIDE REFRIDGERATOR

    The door cabinets keep falling down. Once a cabinet falls down, it will bring down the rest of the ones below it resulting in everything crashing down. This is major safety issue as it could seriously injure a child or someone that has their head below one of the door cabinet.

    Model
    LRSOS2706S
    Serial number
    111MRTT18793
    Bought from
    BEST BUY, Arizona
    Bought
    Feb 15, 2022, about then
    Where
    GILBERT, Arizona: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  35. First aid

    Made Oct 13, 2023, sent to the company Oct 17, 2023, published by CPSC Oct 31, 2023

    The product, in the report: LG side by side refrigerator

    Twice now, both in the refrigerator part now the freezer my son dropped something from a top shelf and it shattered the glass of the bottom shelf sending glass shards flying and splinters of glass all over food products. Due to the small glass splinters I had to throw food products away due to fear of them mixing with the food. Also the small glass splinters cause small cuts when trying to clean up the mess.

    Model
    LRSDS2706S/01
    Serial number
    301MRTT13257
    Bought from
    Lowes, Hawaii
    Bought
    Jul 17, 2023, about then
    Where
    Waipahu, Hawaii: Home/Apartment/Condominium
    Who was involved
    Age 41, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  36. No one hurt

    Made Oct 11, 2023, sent to the company Oct 17, 2023, published by CPSC Oct 31, 2023

    The product, in the report: LG LRMXC2206S French Door Refrigerator/Freezer Stainless Steel, Counter Depth 34-3/4” Wide, 31-1/4” Depth, and 69-3/4” High We purchased an LG LRMXC2206S in April, 2022, and once installed, we placed digital thermometers in the fridge and also in the freezer to monitor the internal temps. After a few days to equilibrate, the internal fridge temperatures recorded by the thermometer was 3-4 degrees F higher than the set temperature on the door control panel. We called LG service about this and their tech came, took some temperature measurements and then explained that everything was fine since “the actual temperature inside the unit can be within 5 to 10 degrees of the set temperature” (We got the same reply when contacting LG service online and by phone). We lived with a lower setting (34F) to maintain an internal temp of 37F. In late April of 2023, we found that the internal temps were on the rise despite lowering the control temp to its lowest setting of 33F. We were getting internal temps of 40-41F (with the control temp set to 33F), which is pushing against the max temp for safe food storage in fridges recommended by the US FDA. Since the one-year warranty had expired three weeks earlier, we called a service person who replaced a fan, the back panel containing a thermistor, and finally the main control board. All this took 4 months and cost us roughly $800. When all the servicing was complete, we still had to set the control panel temp to the minimum setting (33F) to maintain a safe internal temperature of 37-38F. As a result, we perceive a potential danger to others because of the inability of the LG LRMXC2206S to maintain temperatures that are safe for food storage as defined by the US FDA. Please note that the freezer worked well throughout.

    Refrigerator would not maintain FDA safe temperatures for food storage (Below 40-41F) even when control temperature was set to lowest temperature of 33F.

    Model
    LRMXC2206S
    Serial number
    112KRCF18795
    Where
    Ogden, Utah: Home/Apartment/Condominium
    Who was involved
    Age 68, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  37. No incident, no one hurt

    Made Sep 8, 2023, sent to the company Sep 13, 2023, published by CPSC Sep 27, 2023

    The product, in the report: LG refrigerator

    Refrigerator shelf shattered in the front, dropping all contents. Glass and liquids sprayed all over the floor. This was the second of two identical shelves on the door to fail. The other one cracked and was removed before this happened.

    Model
    LRDCS2603S
    Serial number
    001MRDZ0C130
    Bought from
    Howards Appliance
    Bought
    Mar 12, 2020, about then
    Where
    Costa Mesa, California: Home/Apartment/Condominium
    Who was involved
    Age 13, Unspecified
    The reporter’s relation to them
    My Child
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    No Incident, No Injury
  38. Hurt, no treatment

    Made Aug 22, 2023, sent to the company Aug 24, 2023, published by CPSC Sep 8, 2023

    The product, in the report: LG French Door Refrigerator Model# LFXS26973S.

    My wife was doing routine cleaning of our LG refrigerator. She removed the bottom glass shelf and wiped it with a cool, damp cloth, which had been done before. Moments later the glass exploded into small pieces and sent small pieces flying as far as 10-12ft throughout the area. Injuries were minimal, only a minor scratch when someone stepped on a piece. However, glass was everywhere and we consider it a close call that no additional injuries were incurred. We searched around the internet and found several message boards where this exact situation had occurred on many occasions with other people. Regardless of what LG may claim, there is no way this glass is in accordance with safety standards for shattering glass, etc.

    Model
    LFXS26973S
    Serial number
    009KRJU4H180
    Bought from
    Home Depot, Virginia
    Bought
    Jan 1, 2021, about then
    Where
    Williamsburg, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 42, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  39. No one hurt

    Made Aug 1, 2023, sent to the company Aug 3, 2023, published by CPSC Aug 17, 2023

    The product, in the report: LG 23.5 cu. ft. French Door Counter-Depth Refrigerator with Craft Ice - Model Number: LRFXC2416S

    Refrigerator/Freezer is not maintaining safe temperatures. Temperatures frequent register 15 degrees higher than the set temperature. Since this problem was detected in June, the manufacturer has done two repairs and replaced three separate parts (compressor, ice maker, and main control board). After these repairs, the same temperature issues remain. This raises concerns about a defective model. In any case, so far the manufacturer is intransigent regarding accepting a return/refund on the produce (which was under 5 months old when the issue was first detected under 2 months ago). It seems to me that the manufacturer is trying to make their process as painful and time consuming as possible (leaving us without a functioning refridgerator for a very difficult amount of time to tolerate) in the hopes that they will not have to take financial reponsibility. If this is not their explicit intention, it is likely to be the effect on most consumers (or, alternately, continuing to rely on an unsafe refridgerator in the interim).

    Model
    LRFXC2416S
    Bought from
    www.costco.com
    Bought
    Jan 25, 2023
    Where
    Irvine, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  40. Hurt, care not known

    Made Jul 22, 2023, sent to the company Jul 26, 2023, published by CPSC Aug 9, 2023

    The product, in the report: LG D LG ROSEHOLD REFRIGERATOR RÉFRIGÉRATEUR MÉNAGÈRE MODEL/MODÈLE: LMXS28596S /01 PRODUCT CODE / CODE DE PRODUIT : GR-X28ANSXM.ASTCNA1 007KRKS19861 SER.NO. / NO.DE SÉRIE : RATING / CAPACITÉ NOMINALE DEFROSTING INPUT / 115V ~ 60Hz 3.1A PUISSANCE ABSORBÉE EN DÉGIVRAGE 350W POWER INPUT OF ICEMAKER HEATER / PUISSANCE ABSORBEE DE LA RESISTANCE DE LA FABRIQUE DE GLACE REFRIGERANT / RÉFRIGÉRANT DIMENSIONS R600a 1.980z(56g) 35 3/4(W) x 36 1/4(D) x 69 3/4(H) inch PRODUCTION DATE / DATE DE PRODUCTION 2020.07 Contains FCC ID : BEJ-LCWO04 Contains IC : 2703N-LCW004 MADE IN KOREA /

    Have a LG fridge raider that doesn’t stay cool food going bad had a stomach virus because of it and now can’t get no one to fix it. It has a 10 year warranty on the refrigerator but thy want to pro-rate it. And they don’t have any teach in [REDACTED] that can fit it. When you pay $3,200.00 for a fridge or raider you would love it to last longer than a year and nine months. And they are asking for a purchase receipt for which I don’t have and even the Lowe’s store does not have it because they don’t keep that information on their system. And I was not contemplating on refrigerator, not lasting as short of a time as it did?? I would like to get a refund are at least 80% of what I paid for it. They guaranteed it would last for 10 years and it only lasted 8.7 years.

    Model
    LMXS28596S
    UPC
    GR-X28ANSXM.AST
    Serial number
    007KRKS19861
    Bought from
    Lowe’s
    Bought
    Aug 19, 2020
    Where
    Baton Rouge, Louisiana: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, Level of care not known
  41. No one hurt

    Made Jul 10, 2023, sent to the company Jul 12, 2023, published by CPSC Jul 26, 2023

    The product, in the report: LG side by side refridgerator

    The LG LHSXS 2706 fridge has a serious design flaw. The shelves in both the fridge and freezer are made of tempered glass, which shatters very easily, when even a lightweight object is dropped on them. The shatter into hundreds of sharp glass pieces. So far, we have had to order new lower shelves for both the fridge and freezer, plus a new freezer drawer (due to shattered glass being wedged into the drawer guides), at a cost of over $200. We are very afraid this will keep happening. We have owned this fridge less than 1 year.

    Model
    LHSXS2706S
    Serial number
    209MRYA12922
    Bought from
    Home Depot, Maryland
    Where
    Bethesda, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  42. No one hurt

    Made May 9, 2023, sent to the company May 24, 2023, published by CPSC Jun 8, 2023

    The product, in the report: Model LFXS26596S Stainless steel with French doors and Drawer Freezer bottom. Installed at end of 2020.

    LG Electronics Model LFXS26596S with French doors. Installed at end of 2020. Has completely stopped all cooling/freezing processes altogether after a minor power surge. Left unplugged for a day to see if it could reset. Did not resume cooling when plugged back in.

    Model
    LFXS26596S
    Serial number
    MEZ66414025
    Where
    Tampa, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  43. No one hurt

    Made May 2, 2023, sent to the company May 24, 2023, published by CPSC Jun 8, 2023

    The product, in the report: Refrigerator - icemaker

    Caller is reporting that screws fell out of the refrigerator ice maker into the ice. She stated that she was chewing on the ice when she noticed the screw. She stated that she can see the missing screws in the unit.

    Caller stated that she contacted the company and she was informed that someone would contact her, however, no one has contacted her.

    Caller feels that this refrigerator is unsafe and should be reported.

    Model
    lfxc24796s-00
    Serial number
    807krqw17372
    Bought from
    Sears, Tennessee
    Bought
    Feb 6, 2021, about then
    Where
    Collierville, Tennessee: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  44. First aid

    Made Jan 31, 2023, sent to the company Feb 3, 2023, published by CPSC Feb 17, 2023

    The product, in the report: LG Refrigerator stainless steel, black, viewing window 27.1 cu ft Side by Side.

    LG Refridgerator. Have had over 1yr. Door shelve came detatched randomly, today it was the 2nd shelf. Also 2-3 previous times. my child 3yr, someone shorter can open door unaware and the contents could fall at head/shoulder height causing damage there and also feet. I store condiments(usually glass) and sometimes 1/2 gal juice or milk. Residential usage. Small cuts from glass containers or plastic pieces from shelve. Falling shelf and flying debry.

    Model
    LRSOS2706S
    Serial number
    110MRZL40645
    Bought from
    Lowe’s Beaumont
    Bought
    Oct 28, 2021, about then
    Where
    Beaumont, Texas: Home/Apartment/Condominium
    Who was involved
    Age 40, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  45. No one hurt

    Made Dec 29, 2022, sent to the company Jan 3, 2023, published by CPSC Jan 18, 2023

    The product, in the report: LG Frech Door Refrigerator purchased from Home Depot is not cooling, it leaks water, the freezer doesn’t freeze food

    LG French Door Refrigerator not cooling

    Model
    LFXS29766S
    UPC
    605KREL20444
    Serial number
    GR-J298LSJM
    Bought from
    Hpme Depot, Alabama
    Bought
    May 12, 2016, about then
    Where
    Oakman, Alabama: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  46. No one hurt

    Made Jul 19, 2022, sent to the company Jul 22, 2022, published by CPSC Aug 5, 2022

    The product, in the report: LG crompressor failure, LG sent tech, new compressor install and drier BUT STILL NOT OPERATING correctly 47° refrig/45° crisper drawer/22° freezer

    LG refridgeraror compressor failure

    Model
    LMXS30776S
    Serial number
    801KRGG2E527
    Bought from
    Big Sandy Superstore
    Bought
    Feb 19, 2018
    Where
    Crown City, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  47. No one hurt

    Made Jul 13, 2022, sent to the company Jul 29, 2022, published by CPSC Aug 12, 2022

    The product, in the report: Refrigerator

    Caller is reporting that the refrigerator is dispersing tiny shards of plastic in the contents which could cause a poison hazard. He stated that he noticed it about 8 months ago. The manufacturer was contacted and he was advised that the plastic might be coming from his water line and that his unit was out of warranty. Caller stated that the icemaker is a safety issue not a warranty issue because there are tiny pieces of plastic that are frozen in the ice.

    Caller is concerned about this unsafe refrigerator icemaker and feels that it should be reported.

    Model
    lfcs27596s/01
    Serial number
    007krnm0q919
    Bought from
    Lowes, Kentucky
    Bought
    Aug 29, 2020
    Where
    Carlisle, Kentucky: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  48. No one hurt

    Made Jul 12, 2022, sent to the company Jul 29, 2022, published by CPSC Aug 12, 2022

    The product, in the report: LG Side-by-Side Refrigerator Model: LRSES2706V 26.8 cu. ft. Side by Side Refrigerator with InstaView Door-in-Door, Non-Dispenser with Pocket Handles in Platinum Silver

    LG Refrigerator Model: LRSES2706V Purchased July 1, 2021, received July 10, 2021: Original Unit was delivered - Damaged - July 2, 2021.

    Upon returning home from work July 1, 2022, I realized the refrigerator wasn’t working. The outlet was fine, but the unit received no power. A call was made to LG customer service re: warranty/repair. LG had no technicians capable of servicing this unit until July 11.

    July 11, 2022: LG Tech arrived and determined the circuit board had caught fire, and told me that we were lucky the cover contained the fire, else we’d have had a house fire.

    Model
    LRSES2706V
    Serial number
    104MRRH3B190
    Bought from
    Lowe’s, Michigan
    Bought
    Jul 1, 2021
    Where
    Warren, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 38, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  49. Hurt, care not known

    Made Jun 25, 2022, sent to the company Jun 29, 2022, published by CPSC Jul 14, 2022

    The product, in the report: Refrigerator, white size 35.9wx35.5dx70.5 inch.

    Bottom drawers of the refrigerator and freezer stick out and have a glass top. my wife went to take out a bag of vegetables out of the freezer and a frozen food container fell out. The glass shatter and it flew all over the kitchen. my wife jump out of the way and only got scratches,

    Model
    lrsxs2706w/00
    Serial number
    202mrgcov823
    Bought from
    Best Buy
    Bought
    Mar 18, 2022
    Where
    Mexico: Home/Apartment/Condominium
    Who was involved
    Age 72, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand L G, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, Level of care not known
  50. No one hurt

    Made Jun 3, 2022, sent to the company Jun 7, 2022, published by CPSC Jun 23, 2022

    The product, in the report: Lg French door refrigerator. Sent this to LG: Reference No : [REDACTED] Date : 10/28/2021 15:28 57 Type of Inquiry : Product Registration Product/Model # : System Air Conditioner (for Building) Was drinking and hit a chunk of plastic in my mouth with sharp pointy edges. Looked at ice maker and discovered a broken ice tray and more pieces in the ice bucket. Don’t know how this happened but very dangerous. I could have swallowed it and perforated internally. This fridge is only 3 yrs old. Seems like this is a bad design and should be dealt with.

    Got a piece of plastic in my mouth while drinking. The ice maker tray broke and pieces fell into the ice bucket

    Model
    Lfsx26596s
    Serial number
    809trzy2w629
    Bought from
    Lowes. Rochester
    Where
    Byron, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 72, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Lg, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  51. No one hurt

    Made Jan 11, 2022, sent to the company Feb 10, 2022, published by CPSC Feb 25, 2022

    The product, in the report: Refrigerator

    The consumer indicates that his wife noticed that the butter inside the refrigerator was soft, letting them know that the unit was not cooling properly. The consumer measured the temperature inside the refrigerator and got 65 Fahrenheit, when the FDA website notes that to keep food from perishing, a refrigerator should be between 45 – 50 degrees.

    The consumer contacted the retailer and explained the situation; a representative was dispatched to inspect the unit and realized one of the fan stopped working. Because the fan was on backorder, the retailer offered the consumer a payout, which the consumer received roughly a month later.

    Bought from
    Lowe’s, Florida
    Bought
    May 15, 2020, about then
    Where
    Unspecified: Unspecified
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  52. No one hurt

    Made Jan 2, 2022, sent to the company Jan 4, 2022, published by CPSC Jan 19, 2022

    The product, in the report: side by side refrigerator

    LG LRSOS2706S Refrigerator. Bins fall off door when closing it.

    Model
    LRSOS2706S
    Serial number
    109MRQK0T060
    Bought from
    home depot, Florida
    Bought
    Oct 4, 2021
    Where
    Cape Coral, Florida: Home/Apartment/Condominium
    Who was involved
    Age 39, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  53. No one hurt

    Made Dec 14, 2021, sent to the company Feb 16, 2022, published by CPSC Mar 3, 2022

    The product, in the report: French door refrigerator, with freezer on the bottom

    2020: The refrigerator’s temperature began to fluctuate. Sometimes, it was not as cool as it should be.

    11/2021: The refrigerator’s temperature would only drop down to approximately 40 degrees. Therefore, food could not be stored safely inside the refrigerator.

    The freezer has a similar issue. Over the last year, the freezer would stop working, then start working again on its own. Over time, the problem got worse with the non-working periods lasting longer, until the freezer quit working all together.

    The consumer contacted the mfr., but said he could not understand their rep. Next, they told him that the local authorized service center (Cutting Edge Appliance Repair), would have to contact him. That service company has told the consumer that they have not been able to get the repair authorization from the firm, to do the repair. This is the only authorized service center in his area.

    He has also tried calling other local service companies, but once he informed the service companies of the brand he had, they have refused to work on it.

    The consumer saw that there was a class action suit for the sealed compressors in this manufacturer’s refrigerators and the suit had been settled. Therefore, the consumer believes that there needs to be a recall for this brand of refrigerators, which were built after 2014. The suit information was related to the compressor failures.

    He has contacted the manufacturer numerous times about his refrigerator, but they will not address the problem.

    Model
    LMXS27626D
    Serial number
    608TRKHIG765
    Bought from
    Home Depot, Tennessee
    Bought
    Dec 1, 2016
    Where
    Louden, Tennessee: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  54. No one hurt

    Made Aug 14, 2021, sent to the company Sep 3, 2021, published by CPSC Sep 20, 2021

    The product, in the report: LG French door refrigerator model lfxc24726S/03

    Our LG refrigerator that we bought in 2018 has always been underperforming. We had a repair person come out 4 times. I recently bought two thermometers that shows current temperature and maximum and minimum. It was stable at 54 degrees and 20 degrees in the freezer. We have been calling LG and they booked us another repair weeks out. Those temperatures are not safe for edible food. The milk spoiled prematurely and the meat is supposed to stay under 40. There are thousands of reports of failing LG refrigerators reports on the internet.

    Model
    model lfxc24726S/03
    UPC
    GR-L268LSJM.AST
    Serial number
    805krfnos443
    Bought from
    home depot
    Bought
    Sep 1, 2018, about then
    Where
    Corvallis, Oregon: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  55. No one hurt

    Made Jun 13, 2021, sent to the company Jun 16, 2021, published by CPSC Jul 1, 2021

    The product, in the report: Dangerous refrigerator, should be recalled before someone is seriously hurt or killed. Stainless steel LG refrigerator, 3 door with freezer on bottom, water and ice dispenser in left door. Purchased new at Home Depot about 5 years ago, purchase price was $3799, for that price I expected a quality fridge not a dangerous one that shocks when touched. My grandchildren live in the home and have also been shocked, shock is sometimes so strong that it travels up entire arm.

    Dangerous LG refrigerator causing electric shock when touching a certain spot of door, refrigerator is only 5 years old and no longer under warranty.

    Model
    LFXS30726S /02
    UPC
    n/a
    Serial number
    506KRZH01453
    Bought from
    Home Depot in Gig Harbor WA, Washington
    Bought
    May 15, 2016, about then
    Where
    GIG HARBOR, Washington: Home/Apartment/Condominium
    Who was involved
    Age 37, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  56. No one hurt

    Made May 7, 2021, sent to the company Jun 25, 2021, published by CPSC Jul 12, 2021

    The product, in the report: Refrigerator

    Caller is reporting that the interior light stayed on while the door was closed and melted the plastic housing. Caller stated that he contacted the retailer and the manufacturer about the incident, however, they are aware of the issue but is unwillingly to recall these products. Caller feels that these bulbs are unsafe and present a fire hazard hazard.

    Model
    795.77304600
    Serial number
    708mrbw06541
    Bought from
    Sears
    Bought
    Dec 22, 2009
    Where
    Jamestown, Indiana: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  57. No one hurt

    Made Nov 16, 2020, sent to the company Dec 17, 2020, published by CPSC Jan 5, 2021

    The product, in the report: refrigerator Date manufactured: 2007

    (11/02/2020) The consumer has a safety concern in reference to the top panel inside of the refrigerator. She stated that she noticed that the panel was sagging about 6 months ago. Now the panel is loose and the wires are hanging down. Also the two pieces that holds the plastic in place has melted.

    The consumer contacted the firm and was advised that the only recall was for the compressor.

    Model
    LFC25760ST
    Serial number
    703KRYP00050
    Bought from
    unknown
    Where
    Warren, Ohio: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  58. Hurt, no treatment

    Made Oct 27, 2020, sent to the company Dec 3, 2020, published by CPSC Dec 17, 2020

    The product, in the report: LG Refrigerator Typical plastic ice maker in side by side refrigerator that drops the ice from a bin in the the door directly into the glass. Model LSXS26326S/02

    I am submitting a hazardous issue with my LG ice maker that presents a choking or ingesting problem of a foreign object falling from the ice maker into the ice. I am submitting the complaint I sent to LG Support, but they do not respond to me. I sent them a photo of the object that I could have swallowed if I had not happened to see it when the ice was going into my glass. This is a serious issue, and I feel that it warrants a recall and repair of my ice maker because I am now afraid to use the ice maker. See submission below to LG Support: Message Sirs, Per several ticket conversations with Support Agents (the last one being #[REDACTED] and the prior ticket #[REDACTED]), I communicated a serious health issue problem with my ice maker coming apart and leaking heavily. I submitted a photo of the plastic part that dropped into my glass when getting ice. I just happened to see it; otherwise, I might have drunk it, causing a choking problem. My last call to the Support Center told me that I would receive a call from a supervisor who was reviewing the problem; however, I haven’t received a call yet. Can someone please contact me to discuss how you want to handle this problem? I am now afraid to use any ice from the ice maker as there may be other parts ejected as well that could be consumed accidentally. I feel that you would probably want your own LG repair person to repair this ice maker so that you can make a determination if any recall needs to be made for this issue. Since this problem has existed for almost 2 weeks, I am needing a repair desperately and hope that your people will reach out to me as soon as possible today. My phone number is[REDACTED] I am also including the photo that I previously submitted to Support of what appears to be a plastic O-ring or plastic C-clip for your examination. If I do not hear from someone soon, I am going to have to contact a lawyer or notify the USDA about this health issue. I hope I do not have to go to that extreme if someone will just contact me and take care of this problem. Sincerely, [REDACTED]

    Model
    LSXS26326S/02
    Serial number
    803MRLM 1X640
    Bought from
    Best Buy
    Bought
    Aug 10, 2018, about then
    Where
    Schertz, Texas: Home/Apartment/Condominium
    Who was involved
    Age 80, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  59. No one hurt

    Made Jul 13, 2020, sent to the company Nov 2, 2020, published by CPSC Nov 17, 2020

    The product, in the report: French door refrigerator, with freezer on the bottom

    The consumer has experienced numerous problems with this refrigerator. The problems started getting worse around 2017. He also had an issue early in 2020. Now, in 7/2020, there is an issue, where the compressor has gone out and that could cost $500 or more to repair/replace.

    The plastic pieces inside of the refrigerator break easily. The consumer had to replace the freezer drawer once, because it cracked in the middle. The water pump had to be replaced and that cost approximately $100 + ($55 in labor).

    7/2020: The consumer heard an unusual noise from the fridge and thought it might be the compressor. However, the most recent tech that he spoke with confirmed that the compressor had gone bad. The consumer said that he has heard unusual noises from the fridge, since he moved into the home in 2015.

    He has lost most of the food in his fridge or 2 or more occasions over the years.

    His family could be at risk of eating spoiled food, there could be an electrical hazard with the fridge or someone could have sustained a cut, from one of the broken plastic pieces inside.

    Model
    LFX28978ST
    Serial number
    011KRFN01611
    Where
    Buford, Georgia: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  60. No one hurt

    Made Mar 10, 2020, sent to the company Mar 18, 2020, published by CPSC Apr 1, 2020

    The product, in the report: French Door freezer on bottom model. We really liked our fridge until it started on fire!

    LG Refrigerator started on fire at the right bottom of the backside. Flames came out of hole and the back wall caught on fire as well as the cabinets above the refrigerator. Fortunately partially put down fire with household fire extinguisher until fire department arrived to fully extinguish.

    Have reported to LG and sent photos; however, as our entire house would have burned to the ground had we not been home, they need to investigate and warn other owners of this refrigerator.

    Model
    LFX28968ST / 01
    Serial number
    303TRAR2Z592
    Bought from
    HOme Depot, Illinois
    Bought
    Aug 30, 2013
    Where
    New Lenox, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  61. No one hurt

    Made Jan 28, 2020, sent to the company Mar 5, 2020, published by CPSC Mar 19, 2020

    The product, in the report: LG two-door refrigerator with freezer drawer. stainless steel front.

    We purchased this new LG Refrigerator from Menards, We had trouble with the ice maker since the fridge was delivered. The Ice maker often would freeze up at the front of the refrigerator door, and we would have to remove the ice drawer in the door in order to get the melted ice block out.

    I always dumped the stuck together ice in the sink, but this time I noticed a SCREW with a white head lying in the sink once the ice in the sink melted. I wondered where this screw came form? So I took a closer look at the refrigerator door and ice maker inside. I found that the screw in the sink should hold a bracket inside the door. I also noticed that another screw was MISSING! I installed the screw we found in the sink, which holds some gear inside the door. Been experiencing some pain in my lower right side, It could be the screw that is missing? My issue is: Where did the screw go? Did someone inadvertently drink it with the ice? How many other LG refrigerators are out there with the same issue? This unit is only about two years old. This should not ever happen! If the screw gets accidentally ingested it could kill someone!

    Model
    LFX28968ST /06
    Serial number
    612TRNG17095
    Bought from
    Menards
    Bought
    Jun 1, 2017, about then
    Where
    plainfield, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 66, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  62. Hurt, no treatment

    Made Jan 5, 2020, sent to the company Feb 3, 2020, published by CPSC Feb 18, 2020

    The product, in the report: The lower door hinge is held in place by inadequate support and pressed down with the foam of the door insulation. As the door ages, the foam is compressed from the weight of the door and causes the entire door to slouch. Due to the design of the lower hinge which is simply a cap in a housing, as the door begins to sag due to the compression of the aging insulation being the support for the hinge mount, the door drops slightly which allows the door to fall out of the top hinge. I warned LG about this risk 10 days ago when I first realized it was dangerous and today it ended up falling off and crushing my big toe, possibly causing the big toe nail to fall off. The door could have easily crushed a child if they opened it as it is heavy and also of course has lots of weight from food and beverages stored in it. This is a design flaw with how this refrigerator is designed and needs to be recalled as there is just a thin piece of plastic and foam supporting the lower hinge, it is not actually screwed into the frame which is ridiculous for a design because the foam will obviously compresses as it ages and then causes the plastic to crack because its no longer held tight by the foam, then as stated above it sags and the entire door falls out of the hinge. The model number is LSC27950ST

    Foot crushed from LG side by side door falling off the hinge due to hinge design flaw.

    Model
    LSC27950ST
    Where
    Unspecified: Unspecified
    Who was involved
    Age 32, Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  63. No one hurt

    Made Dec 28, 2019, sent to the company Feb 7, 2020, published by CPSC Feb 24, 2020

    The product, in the report: LG counter depth bottom freezer, french door refrigerator

    My LG refrigerators light did not turn off when the refrigerator door was closed. The light is supposed to turn off when the doors close or after being on for 7 minutes so not to overheat. My daughter discovered the problem when opening the refrigerator and there was a bad burning smell. It has melted much of the plastic cover to a point that I could not remove the cover in order to remove the light bulbs. There is NO switch to turn off the light. We unplugged it, and had to pry the pieces off, which was very difficult without being burnt or cut because it was extremely hot. But not wanting to loose all of our food, we didn’t have a lot of time. Some of the food containers had also begun to melt and much food was ruined. What really concerns me is that if it hadn’t been noticed, it would be a fire hazard. It had even begun to melt the top of the refrigerator. There should be a safety switch that turns off the lights when overheated - or it should operate as stated that it turns off after 7 minutes. There is also no way to turn it off manually. Had this happened a week earlier when we were out of town, I am afraid it would have caused a fire.

    Model
    LFX21960ST
    Serial number
    608KRZH00469
    Bought from
    HHgregg
    Bought
    Dec 6, 2006, about then
    Where
    Buford, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 56, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  64. Hurt, no treatment

    Made Aug 20, 2019, sent to the company Aug 28, 2019, published by CPSC Sep 12, 2019

    The product, in the report: LG French Door Stainless Steel 35 3/4 (W) x 30 7/8 (D) x 70 1/4 (H)

    My husband and two kids (18 & 21) had left for work, leaving me and our 4 cats alone in the house. I walked into the kitchen and noticed a strong smell like melting plastic, which I now believe to have been a fairly large and concentrated quantity of R134a. By the time I figured out what it was, I had developed a horrible headache. To save my cats, I ran through the house opening all of the windows and turning on all of the fans. I barely made it out the front door as I was beginning to lose consciousness. For two days I continued to vent coolant via the pores of my skin. When I got outside, I contacted my protection plan to file a claim. The warranty service told me the soonest they would be able to send someone out would be two days. I knew that by then, the coolant would be gone, and I feared my claim would be denied. So, I went out and purchased a coolant detector. Even though all of the windows had been open, and all of the fans had been on for several hours, I was still able to detect coolant in my kitchen and at a slightly higher concentration behind my refrigerator. I took a video of this. For two days, my skin would set off the detector as well, which was interesting. My refrigerator has continued to operate normally, even up to the present day, and there is no evidence of any leak in the cooling system.

    There is a lot to this ongoing saga, and I am not sure which details are going to be most important. I am filing this claim because I want to keep everyone safe from what I have come to believe are the unsafe practices of the professionals provided by the manufacturer of my refrigerator to maintain my refrigerator while under warranty. These practices have turned my refrigerator into a life threatening presence in my home. There have been at least two smaller releases of coolant since the initial one. When I spoke with my warranty service, I was told that over charging with coolant is standard practice for failing compressors in order to get a few more months of service out of them. My compressor was newly installed, but I only had 3 months left on my warranty, and I suppose it is possible the manufacturer wanted to make sure the new compressor made it to the end of my warranty. I actually saw the technician overcharge the cooling system, and asked him to take the excess out. He denied that he had done this. I complained to the warranty service and they sent him back. When he came back, he continued to deny it. I decided to believe him and go on with my life. Six weeks later, the incident described above occurred. When a compressor is replaced within a closed system, service valves are installed, and the system is no longer a closed system. The high side service valve also functions as a pressure release valve. Once the pressure release valve releases, it loses its integrity. The technician did not show up two days later. Instead, I had to wait two weeks. I let the manufacturer know that the release valve was going to need to be replaced. As expected, when the technician finally arrived, he denied that there had ever been a release of anything. I asked him to measure the coolant charge. It was slightly below the low end of spec. I wondered how it got that way, when there is no evidence of any leak in the cooling system. He offered to recharge the coolant. I told him I did not believe it was safe to recharge the coolant without replacing the release valve first, because once they go off, they lose their integrity. He told me that since there was no evidence that the valve had released anything, he could not replace the valve. I showed him my video. He told me he would see fluorescence if there had been a leak. I told him there was no leak. There was a release of gas, similar to the release of gas through the valve when he connected his equipment to it, and there was no fluorescence from that. He continued to deny that there had been any release of coolant from the cooling system. He left without replacing the release valve or charging the cooling system.

    Model
    LFXC24726S
    UPC
    GR-L268LSJM.ASTCNA0
    Serial number
    407KRDJM9506
    Bought from
    Home Depot
    Bought
    Sep 3, 2014
    Where
    Highland, United States: Home/Apartment/Condominium
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  65. No one hurt

    Made Jul 2, 2019, sent to the company Aug 2, 2019, published by CPSC Aug 16, 2019

    The product, in the report: LG Refrigerator with Ice maker

    Ice maker sometimes leaves pieces of plastic inside of his glass after use. Submitter has to check his glass after getting ice every time he uses the ice maker. Submitter was drinking out of a glass and a piece of plastic was in his mouth from the ice maker. Upon further inspection submitter noticed that the bottom of the ice maker is broken and he believes this is where the pieces of plastic are coming from. Caller believes this product is a choking hazard.

    Model
    LFX28978ST/00
    Serial number
    012KRPV04408
    Bought from
    Online, Michigan
    Bought
    May 1, 2016, about then
    Where
    Marquette, Michigan: Unspecified
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  66. No one hurt

    Made May 27, 2019, sent to the company Jul 11, 2019, published by CPSC Jul 25, 2019

    The product, in the report: LG fridge model lmx28988st

    Our LG fridge has broken pieces of plastic being dispenser along with ice cubes.

    Bought from
    Sears
    Bought
    Sep 30, 2010, about then
    Where
    Mt Holly, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  67. No one hurt

    Made May 4, 2019, sent to the company Jun 17, 2019, published by CPSC Jul 2, 2019

    The product, in the report: LG stainless steel refrigerator. French door with the freezer on the bottom.

    My new 4 month old LG refrigerator dispensed 12 small white sharp pieces of plastic into my drinking glass when I was getting ice from the external ice dispenser. The smallest piece is 8mm x 14mm x 0.5mm. I opened up the ice maker inside the door and the ice tray that makes the ice was dislodged and 1/4 of it was missing. We use the ice make daily and there was no issue prior to this incident.

    Model
    LFXS28968S /00
    Serial number
    809TRMF3C187
    Bought from
    Best Buy, Virginia
    Bought
    Jan 26, 2019
    Where
    Purcellville, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 55, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  68. No one hurt

    Made Mar 20, 2019, sent to the company Apr 18, 2019, published by CPSC May 2, 2019

    The product, in the report: LG Refrigerator model LMXS27626S. French doors, bottom freezer. Ice and water dispenser in L/H door.

    LG Refrigerator model LMXS27626S, S/N 703TRKH0R381.

    My daughter was drinking from a glass of ice water of ice and water just dispensed from the above mentioned refrigerator. She found a white screw in her glass (fortunately did not ingest it). I opened up the ice dispenser inside the refrigerator door and found the location of the missing screw. Right below it was a second identical screw that was also loose and would soon end up doing the same thing. I have retightened the screws in my refrigerator but based on screws being loose 2 out of 2 chances and the very obvious consequence of the screw coming loose, I think this is a serious concern and very likely to be happening on other units. I just sent an email to LG customer service right before filing out this form. I have pictures available if desired.

    [REDACTED]

    Model
    LMXS27626S
    Serial number
    703TRKH0R381
    Bought from
    Lowes, Iowa
    Bought
    Jun 1, 2018, about then
    Where
    Muscatine, Iowa: Home/Apartment/Condominium
    Who was involved
    Age 10, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  69. Seen by a doctor or nurse

    Made Feb 3, 2019, sent to the company Feb 11, 2019, published by CPSC Feb 27, 2019

    The product, in the report: Stainless Steel Refrigerator. LG 26.2 cu. ft. Side-by-Side Refrigerator with Ice and Water Dispenser. Model #LSXS26326S

    Life or death safety Issue with new LG refrigerator.  Purchased a new refrigerator which was delivered on 1/21/19 a little over 24 hours later after following the manufacturer’s instructions on the water and ice maker with extra safety precautions I was choked by a piece of plastic that broke loss from the top cover and fell into the ice maker but fortunately was able to get it out.

    The plastic scratched the back of my throat causing it to swell and become sore.  I went into other stores to look at their floor models to see if it was just my unit but looking at other models from 2018 they have the same type of ice maker and the same problem existed.  Models before 2018 used a different plastic and did not have the same issue.

    I worked as a mechanical engineer in production and felt that the manufacturer should know so I contacted them first on 11/24/19, but felt that they are not taking it serious enough. They mailed a replacement part which had the same defect. They have finally offered to buy the refrigerator back, but this will not ensure others are not injured or die from it. I have not returned the call due to the weekend and ensure that I have a replacement refrigerator in place when they take theirs. They have had enough time to inform the public so that they understand what they need to look for so that no one will get injured or killed.

    LG did take the top cover and the ice maker during the two service calls. However, I still have the piece that choked her. Examining other ice maker top covers at other stores you will find burrs on them as well. Enough vibrators or impact to the top cover will cause them to fall into the ice maker.

    Model
    Model #LSXS26326S
    Serial number
    808MRMD0F187
    Bought from
    JCPenney
    Bought
    Jan 17, 2019
    Where
    Wesley Chapel, Florida: Home/Apartment/Condominium
    Who was involved
    Age 47, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  70. No one hurt

    Made Jan 14, 2019, sent to the company Feb 21, 2019, published by CPSC Mar 7, 2019

    The product, in the report: Black stainless French door refrigerator, LG model #LFX28968D /00, Serial Number #706TRBS1L685.

    We own two homes, one in [REDACTED] and one on [REDACTED] in [REDACTED]. Over the holidays we spent our time in [REDACTED]. On Thursday, January 10th I went up to the lake home. Upon entering the home I found that a couple of breakers had cut out, and the refrigerator was ‘dead’. Upon inspection, after resetting the related breaker, I found that only the internal lighting and some of the indicator lights on the control panel were working. The refrigerator is protected by a dedicated surge protector, which was ‘green’ and operational at the time.

    I spoke with an LG representative, who said she would like to do some smart testing with me at the refrigerator? I declined and emphasized that their refrigerator had blown breakers and I had no interest in this approach, as a matter of personal safety. They will be sending a technician. She indicated that the problem may be related to a ‘field panel’, as I understood, or the compressor, as the unit was room temperature upon discovery.

    The unit has only been operational around 10 months, and is brand new. It was purchased for new construction, and was not installed for use until April or May, 2018. It’s a French door refrigerator, LG model #LFX28968D /00, Serial Number #706TRBS1L685. Additionally, a Sears repair technician was recently to our [REDACTED] home and told us he ‘wouldn’t bring an LG product into his home?’

    Model
    LG #LFX28968D /00
    Serial number
    706TRBS1L685
    Bought from
    Lowes, Ohio
    Bought
    Aug 11, 2017
    Where
    Marblehead, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 62, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  71. No one hurt

    Made Oct 5, 2018, sent to the company Dec 14, 2018, published by CPSC Feb 1, 2019

    The product, in the report: Refrigerator Ice Maker Purchase date: 2012

    This 67 year old consumer contacted the hotline to report his LG refrigerator. The caller doesn’t remember at moment but he will populate the information regarding where and when this unit was purchased before returning report. This refrigerator presented no known problems until sometime around the end of September 2018 when this consumer noticed that there were clear plastic shards coming out with the ice and into drinks being chilled with the ice. He is reporting this as a choking hazard as well as a possible laceration hazard if someone were to swallow them or even if they should go into the users mouth due to the plastic shards being clear and so not readily noticeable, they are one inch to two inches long and could be mistaken for ice cube Caller does still have the refrigerator The caller said he attempted to contact the manufacturer via their website but he states that there is no avenue to report safety issues. When he contacted the manufacturers customer support line he states that there was a language barrier preventing complete understanding of the issue. There are no recalls of this units model/serial number.

    Model
    LMX25984SW/00
    Serial number
    002KFRM00603
    Bought from
    Home Depot
    Where
    Centerville, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 67, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  72. Hurt, no treatment

    Made Nov 30, 2017, sent to the company Mar 16, 2018, published by CPSC Apr 2, 2018

    The product, in the report: LG FRENCH DOOR REFRIGERATOR

    Several times the “Gallon Storage Bin” in the right side door of their LG French Door refrigerator model LFX25976ST\00 has dropped from the door to the floor. A gallon of milk weighs 8 plus lbs for 1 and there is room for two. The last time it fell a glass jar of jelly was in the bin and it broke with glass shards on my wife’s toe. LG replaced the bins (2) at an earlier date but it did not rectify the problem. If a child opened the door it could cause serious injury or worse

    Model
    LFX25976ST\00
    Serial number
    003KRHX07001
    Bought from
    HOME DEPOT, Florida
    Bought
    Oct 19, 2010
    Where
    Fort Myers, Florida: Home/Apartment/Condominium
    Who was involved
    Age 69, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  73. No one hurt

    Made Nov 21, 2017, sent to the company Nov 30, 2017, published by CPSC Dec 14, 2017

    The product, in the report: White LG refrigerator with french doors on the top and a freezer drawer on the bottom Dimensions: 32.91(W) x 34.25(D) x 69.05(H) in

    The lights inside our refrigerator did not shut off. I didn’t notice the problem until I opened the refrigerator and discovered that my milk and juice were very warm. It was warmer than room temperature warm. I realized that the lights on the refrigerator would not shut off when the doors were closed. I had smelled something “hot” earlier in the kitchen. It was definitely the refrigerator. The heat from the lights had caused the plastic housing/prongs that hold up the lighting fixture to melt. In addition, the plastic casing above the lights have bubbled up due to the intense heat. I believe this is a serious fire hazard.

    I had to manually push the buttons that turn the refrigerator lights off and on MANY times before the lights would actually turn off. Something is wrong with the electrical lighting system of this refrigerator to cause the lights to stay on when the doors were of the refrigerator were closed. Currently, the refrigerator is working correctly, but I am afraid that it may happen again and possibly cause a fire. The bottom freezer section was not affected by this issue.

    As a result of this malfunction, I had to throw away all the items in the refrigerator section of this appliance since they were not kept at the proper cooling temperature for many hours.

    The refrigerator is an LG Model No. LFD22860SW

    Model
    LFD22860SW
    Serial number
    612MRAQ19448
    Bought from
    Sears
    Bought
    Jan 30, 2007
    Where
    Van Wert, Ohio: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  74. No one hurt

    Made Mar 27, 2017, sent to the company May 9, 2017, published by CPSC May 23, 2017

    The product, in the report: LG LFC2560SW refrigerator-freezer. Upper refrigerator with French doors. Lower drawer freezer.

    The lights on our LG Model #LFC25760SW are staying on even when the doors are closed AGAIN. This is the second time this fault has occurred since we purchased the unit in approx. 2007. Sometimes the lights come on when the doors are open, sometimes not. Sometimes they stay on when the doors are closed, sometimes not. When the lights stay on they get so hot that they have begun to melt the housing they are in - you can see the plastic deforming and the white color going brown. They have spoiled food in the top of the refrigerator. Everything I’ve found online from other people who have experienced this indicated that this is due to a faulty design and a bad relay. Bottom line this product is a piece of junk and I will NEVER buy LG again. I am prepared for the standard cut and paste response from LG that I’ve seen to other complaints on this site. I’m also aware of a class action lawsuit filed in New Jersey against LG for this exact problem.

    Model
    LG25760SW
    Serial number
    703KRDJ00322
    Bought from
    Home Depot
    Bought
    May 1, 2007, about then
    Where
    San Diego, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  75. No one hurt

    Made Mar 17, 2017, sent to the company Jun 9, 2017, published by CPSC Jun 23, 2017

    The product, in the report: Stainless Steel French door refrigerator

    I prurchased an LG French Door refrigerator in September 2015. Model # LMXS276265. This afternoon , March 17, 2017, I got some ice from the icemaker. When I drank from the glass, I almost bit down and swallowed a screw. As you can imagine , I was startled. Afted some deliberation, I checked the ice maker and found a missing screw from the bin. I checked the screw that was in my glass and verified it was the missing screw. I called LG customer service and told them what happened. After a couple of transfers, the representative said the refrigerator was out of warranty; however, they would send me a replacement bin at no charge. I had to electronically send a copy of my receipt. I am filing this issue to see if other consumers have experienced similar problems.

    Model
    LMXS27626S
    Serial number
    507TRSE2C878
    Bought from
    Home Depot, Nevada
    Where
    North Las Vegas, Nevada: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  76. No one hurt

    Made Mar 9, 2017, sent to the company Apr 14, 2017, published by CPSC May 5, 2017

    The product, in the report: LG French door refrigerator LFC2576OTT 72RE1093 Serial# 702KRBY00157

    Like several other consumers, my LG French door refrigerator is defective and the interior lights do not shut off when the doors are closed. I purchased the appliance in 2007 and believe it has been a reoccurring problem for a while, as I found the plastic panel over the interior lights melted about a year or two ago. I was puzzled, of course, and the melting could not be explained. Finally, even though it took me a while, I discovered the problem with the interior lights this morning BEFORE it caught fire and BEFORE I left the house for work for the day. Had I not discovered it, my house, along with my pets, might be gone by now. Judging by LG’s response to the issue, they really do not care about the danger so I believe it useless to contact the company, especially since my appliance is 9 years old. I have removed the light bulbs and plan to disconnect the wiring in the hope that the danger will be resolved until I can buy a new refrigerator. Needless to say, I do not plan to buy another LG appliance of any type.

    Serial number
    702KRBY00157
    Bought from
    Home Depot, West Virginia
    Bought
    Apr 13, 2007, about then
    Where
    Charleston, West Virginia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  77. No one hurt

    Made Dec 7, 2016, sent to the company May 22, 2017, published by CPSC Jun 6, 2017

    The product, in the report: refrigerator Date manufactured: 2006

    Approximately a year ago, the consumer states that he noticed a burn odor coming from the refrigerator. When the consumer opened the fridge door he noticed that the bulbs near the top were extremely hot to the touch. The consumer noticed that the plastic casing covering the two bulbs had melted. The consumer states that the door beeps when it is left open and the door was not beeping prior to him smelling the burn odor. The consumer removed the two bulbs and continued using the refrigerator for another year. The consumer said that he tried putting another two bulbs in the fridge and noticed that they became extremely hot after a few hours.

    Approximately 2 years ago, the consumer indicated that the shelves inside the fridge broke and he purchased replacements. The consumer states that the same shelves broke again a few weeks ago.

    The consumer indicated that he was on a fixed income and was not able to buy another refrigerator until last week. The consumer removed the old refrigerator to his backyard.

    The consumer believes the refrigerator poses a fire hazard and should be recalled.

    Model
    LFC25760SW
    UPC
    Unknown
    Serial number
    607KRAC00496
    Bought from
    Home Depot
    Where
    Franklinville, New Jersey: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  78. Hurt, no treatment

    Made Oct 1, 2016, sent to the company Oct 11, 2016, published by CPSC Oct 25, 2016

    The product, in the report: LFC25760ST French Door model with bottom drawer freezer

    LFC25760ST French Door refrigerator the interior light stays on and does not turn off. This has caused food to spoil, the light cover to melt, and blackening of the area around the lights. The bulbs were so hot that oven mitts needed to be used to remove them. Research on the internet shows that this is an ongoing issue with LG’s French Door models. I called LG to find out what part needs to be replaced and they would not tell me and instead wanted to send an LG technician over, at my expense. With the blackening of the top of the refrigerator, it is a matter of time until a house burns down.

    Model
    LFC25760ST
    Bought from
    Home Depot, Minnesota
    Where
    Lake Crystal, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  79. Hurt, no treatment

    Made Sep 13, 2016, sent to the company Sep 21, 2016, published by CPSC Oct 5, 2016

    The product, in the report: LG LFC25760SW white color fridge 2006 Made in Korea

    My LG fridge model: LG LFC25760SW was smoking due to a melted overheated light socket assembly which I have read is caused by a defect in the main control board which is a known problem and is a class action lawsuit. We escaped our home burning down because my wife happened to be home.

    My wife suffered from toxic burning plastic fumes as did our dog that lives indoors. My wife was home alone and chose to remove the light bulb to stop the burning smell. She could have been electrocuted or burnt but was smart enough to wrap a towel around the lightbulb before unscrewing it.

    We now have a fridge with no light because I had to remove the light assembly to save our food and turn the fridge back on not to mention I lost a half day’s work racing home to deal with the problem.

    I would like to know if there are any resources you can suggest so that I may be compensated for this known saftey- hazard issue that has been well documented by many many others for the same model fridge online.

    Model
    LG LFC25760SW
    Bought from
    Best Buy Costa Mesa South Coast Plaza
    Bought
    Jan 1, 2006, about then
    Where
    Santa Ana, California: Home/Apartment/Condominium
    Who was involved
    Age 28, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  80. No one hurt

    Made Sep 6, 2016, sent to the company Sep 30, 2016, published by CPSC Oct 17, 2016

    The product, in the report: French door refrigerator

    (08/21/2016) The consumer stated that metal parts and white plastic spacers fell out of the ice bin into the ice bucket and mixed in with the ice, which is a safety hazard.

    (08/22/2016) The consumer contacted the firm and was advised that his product was out of warranty. The consumer was referred to a supervisor who advised him that, out of courtesy, the part would be replaced.

    (09/06/2016) The consumer contacted the firm and spoke to a different supervisor who advised him that the part would not be replaced.

    Model
    LSFS2133ST/01
    Serial number
    102KREL00052
    Bought from
    Reno Appliances, New Jersey
    Bought
    Jan 7, 2012, about then
    Where
    Dover, New Jersey: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  81. No one hurt

    Made Aug 2, 2016, sent to the company Aug 19, 2016, published by CPSC Sep 2, 2016

    The product, in the report: side by side refrigerator with bottom frzzer

    (07/31/2016) The consumer stated that he was leaving for the day. He came back into the house and smelled burning plastic coming from the refrigerator. He opened the refrigerator and discovered that the interior light was on and smoking. It was also hot to the touch. The light assembly had melted. The consumer disconnected the power to refrigerator.

    The consumer also stated that the problem is that the interior light does not go off when the refrigerator door is closed.

    (08/02/2016) The consumer contacted the firm. He advised them of the incident. A report was filed-#[REDACTED]. A repair visit was set up to assess the problem at no charge to the consumer.

    The consumer researched the product and found out that this is common problem for this model.

    Model
    LFX25960ST
    Serial number
    701KRDJ01002
    Bought from
    Home Depot, Florida
    Bought
    Apr 7, 2007
    Where
    Shalimar, Florida: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  82. No one hurt

    Made Jul 11, 2016, sent to the company Jul 19, 2016, published by CPSC Aug 4, 2016

    The product, in the report: LFX25980st Stainless Steel French Door Refrigerator with Icemaker

    I have LFX25980st LG Refridgerator Ice maker that broke a piece of plastic from the inside of the ice maker unit and fell into the ice of the drink. Over time, the ice maker broke because the plastic piece was not spinning the auger motor of the ice bin.

    Model
    LFX25980st
    Bought from
    Best Buy
    Bought
    Nov 18, 2008, about then
    Where
    Conroe, Texas: Home/Apartment/Condominium
    Who was involved
    Age 36, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  83. No one hurt

    Made Jun 21, 2016, sent to the company Jul 25, 2016, published by CPSC Aug 10, 2016

    The product, in the report: Refrigerator

    This caller is reporting his refrigerator that he purchased in 2007 from a retailer in California. He noticed a burning odor during the very early hours on June 21st, 2016 then began investigating until he found that it was coming from his refrigerator light area. The light had remained on during the night while the refrigerator door was shut and had melted the plastic around it as well as turning the light sockets black. The caller had to use gloves to remove the bulbs would not turn off. The heat melted the finger tips on the gloves. There are no injuries being reported. He is reporting this incident as a potential burn and fire hazard. He contacted the manufacturer June 21st, 2016 but was referred to CPSC. No existing recall for this product was found.

    Model
    LFX25960ST
    Serial number
    607KREL01788
    Bought from
    Lowe’s, California
    Bought
    Jun 15, 2007, about then
    Where
    Bakersfield, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  84. Hurt, no treatment

    Made Mar 26, 2016, sent to the company Apr 4, 2016, published by CPSC Apr 18, 2016

    The product, in the report: Refrigerator

    I was cleaning a glass shelf from my refrigerator with soap and warm water and it shattered and went flying everywhere (10+ feet away). Fortunately I only received one small cut on my hand.

    Model
    LFX289868SW /01
    Serial number
    308TRJL1V540
    Bought from
    Brown’s TV & Appliance, Massachusetts
    Bought
    Oct 9, 2013
    Where
    SHREWSBURY, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 54, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  85. No one hurt

    Made Feb 9, 2016, sent to the company Feb 18, 2016, published by CPSC Mar 3, 2016

    The product, in the report: french door model # LFC25760SW

    light fixture got so hot it melted the entire fixture, bubbled the top interior and light

    Model
    LFC25760SW
    Serial number
    607KRZH00725
    Bought from
    Keys Appliances, Virginia
    Where
    grottoes, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  86. No one hurt

    Made Feb 4, 2016, sent to the company Feb 16, 2016, published by CPSC Mar 1, 2016

    The product, in the report: Glass tray over the vegetable draws.

    LG refrigerator mod# LFX25978sb. Glass tray over top of vegetable draws. Wanted to clean it, removed it and took 2-3 steps and it exploded in my hands. Thousands of tiny pieces flew as far as 5 ft. We vacuumed every thing including the counter top 3 times and run a swipper over the floor 2 times and still found 5 pieces today 2/5/16. if we had baby’s on the floor ....

    Model
    lfx2597858
    Serial number
    408mrmaof779
    Bought from
    Parker Aplancies, Pennsylvania
    Bought
    Oct 20, 2014, about then
    Where
    Chicora, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  87. No one hurt

    Made Nov 4, 2015, sent to the company Nov 13, 2015, published by CPSC Nov 30, 2015

    The product, in the report: LG refrigerator Model #LSFS213ST. Serial #005KRYP00082.

    Hello I am contacting you regarding a safety concern with my LG refrigerator. The wire on the bottom of my ice maker seems to have worn through at a point were it clips on to the ice maker. This caused a small short and a subsequent electrical fire (small). I contacted LG about this and they were not at all interested because it was out of warranty. The Model #LSFS213ST. Serial #005KRYP00082. I purchase LG products based on your recommendations and feel this should be investigated to determine if there are any ongoing or potential hazards. Thank you

    Model
    LSFS213ST
    Serial number
    005KRYP00082
    Bought from
    Came new with home
    Where
    Oyster Bay, New York: Home/Apartment/Condominium
    Who was involved
    Age 34, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  88. No one hurt

    Made Jul 1, 2015, sent to the company Sep 17, 2015, published by CPSC Oct 1, 2015

    The product, in the report: LG Refrigerator

    We are writing to lodge a complaint about our defective LG refrigerator and express serious concerns about the safety of refrigerators that LG continues to sell.

    Refrigerator Information

    Refrigerator Model: LFX31925ST/01 Serial Number: 205KRGG24751 Purchase Date: July 31,.2012 (sold by J&R) Delivery Date: August 9, 2012 (delivered by HDS)

    Refrigerator Defect

    On or about January 22,2015, after owning this refrigerator for only 2.5 years - it suddenly created an extremely strong odor of burning in our kitchen. It smelled like plastic melting. We were extremely concerned about the risk of fire.

    We called our local appliance repair provider to investigate. There was a burn mark approximately 3 inches long inside the refrigerator -- see attached pictures. The inside of the refrigerator was also completely permeated by the burn smell.

    The appliance repair provider told us this created a serious fire hazard because the foam was melting, and that the defect could have created an electrical fire. He also said that the refrigerator could not be repaired and it would be dangerous to continue to use it. We were concerned about the fire risk, and purchased a new refrigerator.

    In researching how to contact LG to request a refund, it came to our attention that this is a known issue. In reading about the Connie McLennan v: LG Electronics USA case, it appears that this is the same or a similar defect. We are troubled that LG would continue to sell refrigerators with this dangerous defect.

    We did contact LG and were routed to a “proof of purchase” upload portal. We tried to upload documentation into this portal, but the link would not accommodate the number of pictures we had of the issue. As a result, we are sending you this letter to document our experience with the defective product.

    We are requesting compensation from LG. Please see attached documentation.

    Requested Compensation

    Refund for my defective refrigerator: $2,947.41 Refund for my service call: $ 80.00 Refund for the estimated cost of spoiled food: $ 500.00 --------- $3,527.41 Thank you for your consideration.

    Model
    LFX31925ST/01
    Serial number
    205KRGG24751
    Bought from
    J & R
    Bought
    Jul 31, 2012
    Where
    Brooklyn, New York: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  89. No one hurt

    Made Jun 26, 2015, sent to the company Jul 7, 2015, published by CPSC Jul 21, 2015

    The product, in the report: LG Refrigerator, bottom freezer, three door. LFX 25960ST

    Interior light on LG refrigerator, model LFX25960ST, will not turn off, overheats, melts the light fixture and the top of the refrigerator as well as ruins all of the food in the refrigerator. This first occurred in August 2014 and LG replaced the light fixture indicating that the new fixture contained a sensor which would turn off the light and prevent overheating. The new fixture has now also remained on, overheated, melted the fixture as well as further damaged the top of the refrigerator.

    Model
    LFX25960ST
    Serial number
    605KRFN03243
    Bought from
    Best Buy, Florida
    Bought
    Jul 7, 2006, about then
    Where
    Fleming Island, Florida: Home/Apartment/Condominium
    Who was involved
    Age 51, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  90. Not said

    Made May 27, 2015, sent to the company Jun 4, 2015, published by CPSC Jun 18, 2015

    The product, in the report: LG LCF21760ST Refrigerator

    The lights in this refrigerator remained on over night causing extreme heat melting the light housing and burning the light sockets. The temperature inside the Box was so high food spoiled. There are numerous similar stories on the Web. This is a safety issue as a fire can and has happened in the past. A recall should be issued.

    Model
    LCF21760ST
    Where
    Nantucket, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Unspecified
  91. No one hurt

    Made May 19, 2015, sent to the company May 28, 2015, published by CPSC Jun 11, 2015

    The product, in the report: LG refrigerator with French doors and freezer on bottom. No water dispenser.

    My LG refrigerator, model # LFC25760SW, when the door are shut the light stays on in the refrigerator. It melted the plastic cover and you could smell the burning plastic. Food was HOT and had to be thrown out. This is extremely dangerous and could have started a fire.

    Model
    LFC25760SW
    Serial number
    702KREL00748
    Bought from
    Sears
    Bought
    Mar 5, 2011, about then
    Where
    Saint Petersburg, Florida: Home/Apartment/Condominium
    Who was involved
    Age 52, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  92. No one hurt

    Made Dec 28, 2014, sent to the company Jan 8, 2015, published by CPSC Jan 23, 2015

    The product, in the report: LG Refrigerator with French Doors - Model #LFX25960TT

    LG - LFX25960TT. Came home after being out to the smell of plastic melting. When I opened up the refrigerator door you could feel the heat from the light area. I touched the top shelves to find them extremely hot. The plastic light cover had melted. The light bulb casings were burnt and the inside top of the fridge had gotten so hot that it melted and bubbled the top. An entire tub of butter completely melted down to liquid. Our milk was hot and several other items had to be thrown out due to the heat. It was like the top part of the fridge had turned into an oven. I am thankful we got home when we did or our entire house may have eventually caught on fire.

    I have several photos I would like to submit but the “ADD Files” button does not work.

    Model
    LG - LFX25960TT
    Serial number
    606KRJU01020
    Bought from
    Lowes
    Bought
    Sep 8, 2014, about then
    Where
    Richmond Hill, Georgia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  93. No one hurt

    Made Dec 9, 2014, sent to the company Dec 17, 2014, published by CPSC Jan 5, 2015

    The product, in the report: LG French Door Refrigerator - model number LFC25760ST

    I purchased an LG French Door SS refrigerator from Home Depot in 7/06. The appliance (model number LFC25760ST) is a fire hazard.

    The interior light bulbs do not turn off when the door is shut and they become very, very hot. Eventually this would cause a fire.

    This appears to be a common and known problem.

    Model
    LFC25760ST
    Serial number
    603KRDJ00458
    Bought from
    Home Depot
    Bought
    Dec 8, 2014
    Where
    Folsom, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  94. No one hurt

    Made Dec 2, 2014, sent to the company Dec 10, 2014, published by CPSC Dec 24, 2014

    The product, in the report: LG Refrigerator. LFC25760SW French doors.

    LG refrigerator (lfc25760sw) light did not turn off when doors were closed. As a result, the housing around the lights completely melted. We noticed that the interior of the refrigerator was very hot and it smelled like something was burning. We have removed the lightbulbs and are currently shopping for a safer refrigerator that won’t burn down our house. Burn marks are visible where the lightbulbs had been screwed in.

    Model
    lfc25760sw
    Serial number
    609KRQWOO788
    Bought from
    Home Depot, California
    Bought
    Dec 1, 2008
    Where
    Newbury Park, California: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  95. First aid

    Made Nov 26, 2014, sent to the company Dec 5, 2014, published by CPSC Dec 19, 2014

    The product, in the report: French door top fridge with drawer freezer on bottom. Silver brushed aluminum finish.

    I opened my fridge this morning to find the inside unbelievably hot with the lights hot. The lights will not turn off when fridge doors are closed. Light case is melted as is the top of fridge panel. Top shelf of food products cooked. Everything was working just fine yesterday and had we left out of town for thanksgiving i fear my whole house would have started on fire.

    Model
    LFX25960TT
    Serial number
    611KRFN00411
    Bought from
    Home Depot, Florida
    Bought
    Nov 1, 2006, about then
    Where
    Mulberry, Florida: Home/Apartment/Condominium
    Who was involved
    Age 36, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  96. No one hurt

    Made Oct 20, 2014, sent to the company Oct 28, 2014, published by CPSC Nov 13, 2014

    The product, in the report: LG Refrigerator Model LFC25760TT bought in 2008.

    The control panel on our LG Refrigerator Model LFC25760TT (bought in 2008) did not turn off after the doors were shut and it appears to have failed. The only way to shut it off was to flip the breaker (or unplug it). The control panel was dangling from melted plastic tabs with the lights on and smoke/charred marks around the light bulbs. The unit was melted inside, the wires were hanging down, most items stored in the refrigerator were cooking, and there was a thin layer of smoke (melted plastic and rubber smelling) throughout the house. The unit is likely unrepairable and we are lucky to have been home and awake at the time to catch it before a fire started.

    Model
    Lzfc25760TT
    Serial number
    610KRAT00040
    Bought from
    Home Depot, Texas
    Bought
    Jan 24, 2008, about then
    Where
    Houston, Texas: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  97. No one hurt

    Made Oct 17, 2014, sent to the company Oct 27, 2014, published by CPSC Nov 10, 2014

    The product, in the report: LG LFX21960 ST refrigerator (stainless steel)

    LG LFX21960st refrigerator. Smell of burning from refrigerator. Interior lights not switching off when door is closed resulting in discoloration of light fitting, food spoiling and heat/cool/heat cycle. Potential fire hazard in home

    Model
    LFX21960ST
    Serial number
    708KRQWOO788
    Bought from
    Home Design Galleria, California
    Bought
    Feb 25, 2008
    Where
    Rocklin, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  98. No one hurt

    Made Oct 5, 2014, sent to the company Oct 14, 2014, published by CPSC Oct 28, 2014

    The product, in the report: LG LFX25978 24.9 Cubic Feet French Door Refrigerator with Tall Water and Ice Dispenser, Stainless Steel Model # LFX25978ST /00 Serial # 302MRQK12732 Manufactured: 2013

    LG french door refrigerator Model #LFX25978ST /00. Serial #302MRQK12732 Manufactured 2013

    - Glass shelf (from over the three bins) shattered all over kitchen floor, tables, even inside utensil drawer and several small pieces of glass were embedded in my wife’s left side (neck, arm and hand,)

    In a separate previous incident:

    - Door shelf brackets broke off causing bottles to fall and break on the floor.

    Model
    LFX25978ST
    Serial number
    302MRQK12732
    Bought from
    Lowe’s
    Bought
    Apr 20, 2013, about then
    Where
    Westford, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  99. No one hurt

    Made Sep 14, 2014, sent to the company Sep 24, 2014, published by CPSC Oct 8, 2014

    The product, in the report: LG SS French Door refrigerator.

    I purchased an LG French Door SS refrigerator from Home Depot on or around 2006/2007. Though the appliance is out of warranty, I believe what has occurred is a fire hazard for this model and possibly others. The model number is LFC25760ST.

    Over an unknown period of time, apparently both light bulb fixtures in the lighting casing and controls the temperature settings, have apparently burned up, and today the whole unit literally fell from its attachment to the top of the inside of the appliance. There was a burning smell which was the plastic casing for the screws holding the unit up. The heat from the bulb fixtures had heated this plastic to the point where they both melted and the whole unit dropped down hanging only by the wire connector which allows the temperature portion to regulate.

    I have no doubt this could have caused a fire if not for the plastic casings melting resulting in the unit dropping down today.

    Model
    LFC25760ST
    Serial number
    610KRRE00694
    Bought from
    Home Depot
    Bought
    Aug 14, 2006, about then
    Where
    Oklahoma City, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Incident, No Injury
  100. Hurt, no treatment

    Made Aug 30, 2014, sent to the company Sep 9, 2014, published by CPSC Sep 23, 2014

    The product, in the report: French Door refrigerator with Bottom Freezer. Water and Ice maker on door.

    Came home from the store to find my refrigerator extremely hot on the inside along with a burning plastic smell. When I opened the doors i found just that. I then got my cell phone and recorded the inside of the refrigerator with the doors shut. I discovered the interior light were remaining on when the door were completely closed. I then got on some hand protection and tried to remove the bulbs. This took several minutes since they were roasting hot. After i removed the bulbs I let the refrigerator sit for 1hour. As i opened the door all of the plastic that was hot fell from the top of the refrigerator. I was finally able to remove all the parts to take pictures.

    Model
    LFX25960SB
    Serial number
    606KRTA00673
    Bought from
    Direct Buy
    Bought
    Aug 14, 2006
    Where
    Hatboro, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 47, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand LG, made or sold by LG Electronics, USA
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Nov 4, 2026 and checked Nov 4, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Refrigerators

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The state average is 14.3.

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