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Whirlpool microwave ovens

169 reports to CPSC, the latest made Oct 15, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Nov 5, 2026.

  • 169reports to CPSC
  • Oct 15, 2026the latest report was made
  • Apr 4, 2011the earliest
  • 4with the company’s comments
Brand
Whirlpool
Maker
WHIRLPOOL CORPORATIONMakers, importers or sellers, as the reports name them
Product
Microwave ovensCPSC’s product type: Microwave Ovens (code 264), in Kitchen: Appliances
Other ways the reports write the brand (11)

“Whirlpool Gold”, “Whirlpool Corporation”, “Whirpool”, “WHIRLPOOL MICROWAVE”, “Whirlpool / Gold Series”, “Whirlpool Gold Microwave”, “Whirlpool Velos Microwave / Convection Oven”, “Whirlpool over range microwave with hood , Model”, “Whirlpool, Benton Harbor, MI 49022”, “whirlopool” and “whirpool”

By month

15 reports from November 2025 to October 2026; the most in February 2026, 3. 154 earlier reports, since April 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20261
August 20261
June 20262
May 20262
April 20261
February 20263
January 20262
December 20252
November 20251
September 20251
July 20251
June 20251
April 20251
January 20251
November 20241
August 20241
June 20242
March 20241
February 20241
December 20232
June 20231
April 20231
February 20231
January 20231
July 20221
April 20222
March 20221
February 20221
November 20212
October 20211
July 20211
May 20213
April 20211
March 20212
January 20211
December 20204
August 20201
July 20202
February 20201
January 20201
December 20192
November 20191
July 20191
May 20192
April 20191
March 20192
November 20181
October 20181
September 20182
July 20181
June 20181
April 20181
February 20181
January 20184
November 20171
September 20172
June 20172
April 20171
February 20171
January 20174
November 20165
October 20163
September 20161
August 20163
June 20161
May 20161
January 20161
November 20151
July 20153
April 20152
March 20151
February 20151
January 20152
October 20141
September 20142
June 20141
May 20141
March 20141
November 20131
October 20131
August 20131
July 20131
June 20133
May 20132
February 20136
January 20132
October 20122
August 20123
June 20123
May 20122
April 20123
March 20124
February 20122
January 20121
December 20111
November 20113
October 20112
September 20112
August 20112
May 20111
April 20111

How badly anyone was hurt

  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • First aid 4 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 14 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 1 CPSC: Injury, Level of care not known
  • No one hurt 137 CPSC: Incident, No Injury
  • No incident, no one hurt 7 CPSC: No Incident, No Injury
  • Not said 5 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Nov 5, 2026. Updated daily.

  1. No one hurt

    Made Oct 15, 2026, sent to the company Oct 20, 2026, published by CPSC Nov 3, 2026

    The product, in the report: 30in W 1.7 cu. ft Over the range Microwave with 1000-Watts Cooking Power - WMMS3130RZ-Fingerprint Resistant Stainless Steel

    The bottom plastic piece supporting the microwave door keeps breaking in the same spot. This has happened to multiple people using the same microwave model. When the plastic breaks, the glass door is left unsupported when opening, creating a potential safety hazard. The microwave was being used normally, with the door opened and closed during regular use. No injuries have been reported at this time. However, there is a potential risk of injury because the glass door is left unsupported when opening.

    Model
    WMMS3130RZ01
    Serial number
    TRD4136829
    Bought from
    whirlpool.com
    Bought
    Feb 13, 2025, about then
    Where
    Richlands, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Aug 20, 2026, sent to the company Aug 24, 2026, published by CPSC Sep 9, 2026

    The product, in the report: Whirlpool Low Profile Microwave Oven WML55011HS09

    The microwave oven shorted out while not in use, causing the breaker to trip

    Model
    WML55011HS09
    Serial number
    TRD5169808
    Bought from
    Dracut Appliance
    Bought
    Feb 25, 2025, about then
    Where
    Tyngsboro, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  3. No incident, no one hurt

    Made Jun 19, 2026, sent to the company Jul 1, 2026, published by CPSC Jul 16, 2026

    The product, in the report: Whirlpool hood/vent combination microwave. We didnt purchase it from a retailer, we purchased a brand new mobile home and it came with all new whirlpool appliances.

    I have a whirlpool hood vent combination microwave, less than 2 years old. It is arcing on top but inside the housing of the microwave. The wire that is arcing is turning bright red and smells like electrical burning. Its definitely a fire hazard. Especially being under wooden cabinets.

    Model
    WMH31017HS10
    Serial number
    TRD0472114
    Where
    Moselle, United States: Mobile/Manufactured Home
    Who was involved
    Age 43, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  4. No incident, no one hurt

    Made Jun 15, 2026, sent to the company Jun 18, 2026, published by CPSC Jul 7, 2026

    The product, in the report: Stainless steel whirlpool microwave, microwave hood combination

    Fire started in Whirlpool microwave hood combination microwave. Model GMH6185, manufactured November 2011. Was using microwave as usual to heat up almond butter and within 3 seconds of running the microwave, it started fire. Glowing orange and making a strange noise. I immediately ran to it to hit cancel and eventually the fire went out. It charred and burned a hole into the right hand panel.

    Model
    GMH6185
    Serial number
    TR 1 47 20045
    Where
    United States: Home/Apartment/Condominium
    Who was involved
    Age 29, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  5. Hurt, no treatment

    Made May 28, 2026, sent to the company Jun 2, 2026, published by CPSC Jun 16, 2026

    The product, in the report: Whirlpool microwave silver

    Microwave caught on fire

    Model
    WMH31017FS
    Serial number
    TR71958652
    Where
    Auburn, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  6. No one hurt

    Made May 8, 2026, sent to the company May 13, 2026, published by CPSC May 28, 2026

    The product, in the report: Over stove mounted Microwave oven.

    Microwave had flames coming out of the exhaust behind the control panel and filled the house with smoke. I grabbed a fire extinguisher and sprayed in the exhaust opening and then disconnected and removed the microwave. The fire was very sudden and had I not been able to quickly put it out it would have caused major damage. It was mounted above the stove and we have oak cabinets on three sides. The unit was about two years old and out of warranty. I called Whirlpool and told them what happened. They had a local company look at the unit. They said the high voltage transformer had caught on fire. Whirlpool offered to give me a prorated credit on a new Whirlpool microwave. I had already bought another unit that was not a Whirlpool. My fear is that this model is defective and other units may have a defective transformer and could catch fire resulting in a loss of property and possibly injury.

    Model
    WMH31017HZ08
    UPC
    None
    Serial number
    TRA4616208
    Bought from
    Lowes
    Bought
    Nov 4, 2021, about then
    Where
    Jamestown, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 74, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Apr 23, 2026, sent to the company Apr 27, 2026, published by CPSC May 11, 2026

    The product, in the report: Microwave hood combination door shattered spontaneously

    Microwave door glass spontaneously shattered

    Model
    WMH31017HZ-3
    UPC
    Na
    Serial number
    TR92824781
    Bought from
    Lowes
    Bought
    Dec 1, 2019, about then
    Where
    Unspecified: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Feb 11, 2026, sent to the company Apr 14, 2026, published by CPSC Apr 28, 2026

    The product, in the report: Microwave oven Whirlpool

    (02/09/2026) The consumer put frozen spinach in the microwave. He set the timer for 4 1/2 minutes with 30 seconds increments, which he always does. He left the room for a half hour. When he returned to the room, the unit was not running, and the food was on fire. The unit was dead. Earlier someone else saw that the timer had jumped to 30 minutes but they also left the kitchen

    Model
    WMH53520CS-2
    Serial number
    TR53355377
    Bought from
    Unknown
    Where
    Wayne, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Feb 11, 2026, sent to the company Feb 17, 2026, published by CPSC Mar 3, 2026

    The product, in the report: Over the stove/oven microwave

    I was not using the over the oven microwave at the time. The front glass on the unit spontaneously shattered. The product was only 2 weeks old. We had just used the product about 5 minutes prior to this happening. Glass fell from the microwave and landed in food we had just prepared. No one was injured.

    Model
    (WMMS3330RZ01)
    Serial number
    TRE4611660
    Bought from
    Lowes, Tennessee
    Bought
    Jan 26, 2026
    Where
    Kingston, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 50, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Feb 2, 2026, sent to the company Feb 3, 2026, published by CPSC Feb 18, 2026

    The product, in the report: The product is a Whirlpool LowProfile OvertheRange Microwave Oven, model WML55011HS. It is stainless steel in color and designed to fit under standard 30inch cabinets. The approximate dimensions are 29.9 inches wide, 10.3 inches high, and 18 inches deep. The unit has a 1.1 cubicfoot interior capacity and includes a round glass turntable. It is intended for standard household microwave cooking and reheating.

    A Whirlpool lowprofile overtherange microwave (model WML55011HS) caught on fire during normal household use. Flames were visible inside the microwave, and after it cooled we discovered that the interior metal cavity was burned and the glass turntable had partially melted. An adult in the home immediately shut the unit off when the flames appeared. No lasting injuries occurred, but the noxious burnt odor and smoke caused throat irritation and headaches while we ventilated the home. Despite the fire, the microwave continued to operate, and the incident could have caused a kitchen fire if it had continued without being shut off manually. The product is now unsafe to use.

    Model
    WML55011HS
    UPC
    88304946892
    Serial number
    TRE2353811
    Bought from
    Lowes, Colorado
    Bought
    Dec 10, 2025
    Where
    COLORADO SPRINGS, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 66, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made Jan 26, 2026, sent to the company Jan 29, 2026, published by CPSC Feb 17, 2026

    The product, in the report: built in microwave, silver, 25” wide. The unit was installed by the builder in a new construction neighborhood. The same unit is installed in many homes.

    Whirlpool built-in microwave model WMC50522HZ caught on fire. A large flash or sparked came out from underneath the unit followed by smoke. It was set to run for only 20 seconds to reheat a vegetable in a plastic bowl. The unit is only 2.5 years old.

    Model
    WMC50522HZ
    Serial number
    xvb2600168
    Where
    Canton, Georgia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  12. No one hurt

    Made Jan 17, 2026, sent to the company Jan 21, 2026, published by CPSC Feb 10, 2026

    The product, in the report: This product is a whirlpool microwave manufacture number whm31017hs0

    My whirlpool microwave glass door randomly shattered. There was no one in the kitchen at the time

    Model
    WHM31017HS0
    Serial number
    TR75011329
    Where
    New Bedford, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  13. No one hurt

    Made Dec 23, 2025, sent to the company Dec 30, 2025, published by CPSC Jan 14, 2026

    The product, in the report: Whirlpool built-in microwave.

    My Whirlpool microwave microwaves on its own when the door is shut after the cycle is finished.

    Model
    Wmc 50522as1
    Serial number
    Xv54800775
    Where
    Allentown, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  14. No one hurt

    Made Dec 1, 2025, sent to the company Dec 8, 2025, published by CPSC Dec 22, 2025

    The product, in the report: WHIRLPOOL Model No: WMC30516HB 0 MANUFACTURED MAY 2023 Household Microwave Oven Black

    I am writing to report a very serious and dangerous incident that occurred on November 30, 2025, my Whirlpool microwave Mode No. WMC35016HB 0 experienced a dangerous internal fire while I was using it normally. I had placed food in a [REDACTED] plastic container to heat it. While washing dishes at the sink, I heard a strange noise coming from that area loud enough that my cat ran. I walked over, removed my container, and inspected the inside of the microwave. Everything looked normal and there was no sign of a problem. Because I wasnt sure where the noise came from, I decided to test the microwave empty to see if the noise had come from the microwave itself. I closed the door, set it for one minute, and pressed Start. The microwave burst into flames immediately the moment I pressed Start, even with nothing inside it. There had been strange noises in the past, which I thought were coming from the turntable, but I now believe these noises were early signs of an internal electrical problem. This incident has left me deeply shaken. The fire happened instantly and without warning. If I had not been standing right there when it ignited, this could have turned into a full house fire. I could have lost everything. This experience has genuinely traumatized me. I am now afraid to leave a microwave or even my toaster unattended. I no longer feel safe using kitchen appliances after witnessing how suddenly this fire started. I am also extremely concerned that this could happen to someone else. If this defect occurs when a person steps away even briefly, the consequences could be devastating. This is a serious safety hazard that needs immediate attention. I am asking Whirlpool to respond promptly in writing with how you will address this dangerous incident and what steps you will take moving forward. I want to resolve this directly with Whirlpool and ensure no other consumer experiences what I went through. Thank you, [REDACTED] No. However, I experienced significant emotional distress due to the incident. I am now afraid to leave my microwave and even my toaster unattended, and I feel unsafe using kitchen appliances. The fire left me traumatized, and I am constantly worried that another appliance could catch fire.

    Model
    Model No: WMC30516HB 0
    Serial number
    XVC2200180
    Bought from
    Lowes
    Bought
    Sep 27, 2023, about then
    Where
    SPARKILL, New York: Home/Apartment/Condominium
    Who was involved
    Age 68, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand WHIRLPOOL, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  15. No incident, no one hurt

    Made Nov 25, 2025, sent to the company Nov 28, 2025, published by CPSC Dec 12, 2025

    The product, in the report: Whirlpool Microwave

    Whirlpool Built-in Cabinet Microwave MODEL NO:WMC50522AS1 SERIAL NO: XV7 2 8 00593 MANUFACTURED: July-2017. After microwave shuts off and the door is opened, it turns back on. This has happened to me and my husband several times over the past couple of months. I dont know about injuries, risk or exposure, but it doesn’t seem very safe for the microwave to be “On” when the door is open.

    Model
    WMC50522AS1
    UPC
    dont have
    Serial number
    XV7 2 8 00593
    Bought from
    Texas Appliance - purchased/installed by Home Bldr
    Bought
    Oct 1, 2017, about then
    Where
    Aurora, Texas: Home/Apartment/Condominium
    Who was involved
    Age 58, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  16. No one hurt

    Made Sep 24, 2025, sent to the company Sep 29, 2025, published by CPSC Nov 25, 2025

    The product, in the report: Microwave/countertop but built-in

    I bought a new house in 2021 that had a built-in WHIRLPOOL Microwave manufactured in 2020, Model #WNC30516HZ0 - Serial #XVX2900584. It worked ok for about a couple of years. Then, one day, I placed a ramen dish into the microwave for 4 minutes, as I had done before with the same dish, without problem - but this time after about a couple of minutes, the microwave seemed to have exploded. I smelled the smoke and immediately ran to the microwave and tore the door open. There were flames on the inside, thick black smoke was escaping from it and from the surrounding cabinets that it was installed in [it’s still in there]. Despite my panic, I somehow was able to stop the flames crawling up the inside walls. After I opened all windows and doors to clear out the smoke, I tried to clean up but the inside of the microwave would not get clean and is still totally burned and brown today. I was lucky the house did not catch fire! It was a traumatic event for me and I did not even want to use any microwave for a while. But recently, I advised the Whirlpool Corporation of the situation and asked for a replacement and the cost of removing and reinstalling a new microwave into the same kitchen cabinets. They only offered me 50% toward the cost of a new (cheap) microwave which I did not accept. I believe this is a dangerous product and the fact that it exploded out of nowhere could have caused much damage. I believe the company should stand behind their product and not hide behind a warranty that doesn’t even apply in this case. This product cannot be repaired, it is simply a dangerous product to even be on the market. All I want is a fair replacement.

    Model
    WMC30516HZ0
    UPC
    don’t have
    Serial number
    XVX2900584
    Where
    CHARLOTTE, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand WHIRLPOOL MICROWAVE, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  17. No one hurt

    Made Jul 31, 2025, sent to the company Aug 4, 2025, published by CPSC Aug 18, 2025

    The product, in the report: Microwave/oven combo

    Whirlpool microwave does not have working timer on steam setting. I have a video but it wont upload on site.

    Model
    WOC54EC0HS00
    Serial number
    D83814558
    Where
    Las Vegas, Nevada: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  18. No one hurt

    Made Jun 7, 2025, sent to the company Jun 11, 2025, published by CPSC Jun 26, 2025

    The product, in the report: Model # WMH53520CS, Serial # TR62385421, and another # W10846567, UL listed 10N5 E91773 . It is stainless steel. Other specs/brand are indicated below.

    A hole melted in the plastic plate on the roof of the microwave dripping down a white marshmallow-y looking substance from the ceiling.

    Model
    WMH53520CS
    Serial number
    TR62385421
    Bought from
    Lowes
    Bought
    Aug 15, 2016, about then
    Where
    Glen Allen, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 57, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  19. No incident, no one hurt

    Made Apr 7, 2025, sent to the company Apr 18, 2025, published by CPSC May 2, 2025

    The product, in the report: Whirlpool over the stovetop microwave. Model WNH32519CS-2 Input 120v-60Hz 1800 w single phase Output 1000w, 2450Mhrz

    Microwave started smoking while in use and smelling of burning material while reheating food for 60 seconds. Smoke was coming out of the side vent holes inside the unit.

    Model
    Model WNH32519CS-2
    Serial number
    TR 62537715
    Where
    Silverton, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 65, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  20. No one hurt

    Made Jan 23, 2025, sent to the company Feb 4, 2025, published by CPSC Feb 19, 2025

    The product, in the report: Microwave

    Caller is reporting that the microwave interior melted while in use. The manufacturer was contacted they advised him that the unit was out of warranty, but they could send someone out for inspection at his expense. Caller feels that the unit is a fire hazard and should be recalled.

    Model
    wmh53521hz-0
    Serial number
    tr73640052
    Bought from
    Lowes, South Carolina
    Bought
    Jan 6, 2018, about then
    Where
    Lexington, South Carolina: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  21. No one hurt

    Made Nov 10, 2024, sent to the company Nov 13, 2024, published by CPSC Nov 27, 2024

    The product, in the report: It is a Whirlpool 1.6 cubic foot microwave/hood combo unit. Black in color with stainless steel front trim.

    My Wife was using the microwave to melt some butter in a plastic container and when it turned on it immediately started electrically arcing under the glass turntable and she promptly turned it off. We then looked inside and the plastic turntable gear was all burt with black marks and you could see and smell smoke. After doing some quick internet research Whirlpool has had recalls for this exact issue in the past on with these microwave hood combo devices manufactured between 2014-2016. This particular one was manufactured in August 2021 in China.

    Model
    UMV1160CS09
    UPC
    Not Available
    Serial number
    TRA3343663
    Where
    Southwick, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 37, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  22. No one hurt

    Made Aug 10, 2024, sent to the company Aug 16, 2024, published by CPSC Aug 30, 2024

    The product, in the report: Whirlpool Microwave, Black on Stainless Model: WMC50522H Manufactured August 2019 https://www.whirlpool.com/kitchen/cooking/microwaves/countertop/p.2.2-cu.-ft.-countertop-microwave-with-1,200-watt-cooking-power.wmc50522hz.html From their site: 2.2 cu. ft. Capacity, Sensor Cooking, 1,200-Watt Cooking Power, Recessed Glass Turntable, Microwave Built-In Trim Kit (Optional) Depth 19-5/8 in, Gross Weight 68 lbs, Height 12-9/16 in, Width 24 in

    Whirlpool needs to immediately recall and provide safe replacements for their microwave Model WMC50522H. It poses a fire risk. After using the microwave, I noticed a humming sound as if the microwave was running. However, the clock was showing the current time, the cooking timer was not on, and the microwave light was not on as it is while heating food. I opened the door and the humming stopped. I heated a food item by setting a cook timer and pressing start and it heated appropriately for the set time (with the light on, turntable rotating, and cooking timer counting down). Upon removing the food and shutting the door, the humming sound started again. I placed food in the microwave and simply shut the door (without pressing a cooking timer or start) and immediately the food started heating and smoking despite the microwave only showing the clock, lights off, and turntable not moving. The microwave was not set to heat food, but it was heating food. Now, the only way to prevent the microwave from running is to keep the door open. This is not a good option as the light remains on and becomes warm (plus, who wants to leave their microwave door open when not in use?). Whirlpool needs to fix this problem immediately and offer replacements. A quick [REDACTED] search shows that this is not an isolated problem and others have experienced the exact same issue. Please remedy asap. Thanks! https://www.whirlpool.com/kitchen/cooking/microwaves/countertop/p.2.2-cu.-ft.-countertop-microwave-with-1,200-watt-cooking-power.wmc50522hz.html

    Model
    WMC50522H
    Where
    United States: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  23. No one hurt

    Made Jun 20, 2024, sent to the company Jul 10, 2024, published by CPSC Jul 25, 2024

    The product, in the report: Whirlpool over range microwave. Model WMH73521CS Serial number TR 6 16 15301

    Whirlpool microwave had sparks and flames coming from hole inside of microwave. When I checked this model on the internet it showed that the microwave was under a recall. I contacted Whirlpool, they sent out a tech and he said that the microwave was not under recall. I attempted again to contact Whirlpool, but they did not answer. I filed a complaint with the Better Business Bureau and received a call from [REDACTED] at Whirlpool. He then told me even tho the microwave I have has the same model number as the recall, the serial number is not included in the recall. The very thing that happened to my microwave is what the recall was about. He claims that this is “just a coincidence”.

    Model
    WMH73521CS
    Serial number
    TR 6 16 15301
    Bought from
    Lowes
    Bought
    Aug 1, 2016, about then
    Where
    CONNELLSVILLE, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 62, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  24. No incident, no one hurt

    Made Jun 5, 2024, sent to the company Jun 14, 2024, published by CPSC Jul 1, 2024

    The product, in the report: Whirlpool WOC54EC0HS microwave/oven combo, 6.1 kw 208V 3 phase; 7.5 kw 240V 60 Hz

    The Whirlpool microwave/oven combo built in unit, model WOC54EC0HS, is a safety hazard. The oven will not turn off when pressing the oven button twice, there is no off button clearly labeled. I had it set at 400F and when I determined my food was done, it would not shut off. The manual states the fan will continue to blow so I waited almost 30 minutes but the oven stayed hot. This is a fire waiting to happen and I will not use this oven again.

    Model
    WOC54EC0HS
    UPC
    Unknown
    Serial number
    DX2205266
    Where
    Las Vegas, Nevada: Home/Apartment/Condominium
    Who was involved
    Age 63, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  25. No one hurt

    Made Mar 13, 2024, sent to the company Mar 18, 2024, published by CPSC Apr 1, 2024

    The product, in the report: 1235320, Whirlpool 1.1 cu. ft. Low Profile Over the Range Microwave Hood Combination in Black on Stainless

    1235320, Whirlpool 1.1 cu. ft. Low Profile Over the Range Microwave Hood Combination in Black on Stainless. Purchased in June of 2020. Caught fire on the inside where the rotator was. Nothing in the unit the glass turntable bubbled up from the bottom. Only had the timer on when this happened and it set off the smoke detector. Opened the door to shut it down and it kept running and smoking. Unplugged the unit. Contacted Whirlpool and they sent a teck out to look at it. Then a (rep) [REDACTED] called and offered a refund of half the purchase price. I agreed and never herd or got anything.

    Model
    1235320
    Where
    PLACERVILLE, Idaho: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand WHIRLPOOL, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  26. Hurt, no treatment

    Made Feb 10, 2024, sent to the company Feb 14, 2024, published by CPSC Feb 29, 2024

    The product, in the report: Whirlpool over range microwave with hood , Model WMH53521HZ06 Serial No. TRB1844797

    Whirlpool over range microwave and hood sparks repeatedly. The unit smelled like burnt wire/plastic and after many sparks it stopped working altogether.

    Model
    Model WMH53521HZ06
    Serial number
    Serial No. TRB1844797
    Bought from
    The Home Depot
    Bought
    Sep 29, 2022
    Where
    El Cerrito, California: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool over range microwave with hood , Model, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  27. No one hurt

    Made Dec 22, 2023, sent to the company Jan 3, 2024, published by CPSC Jan 19, 2024

    The product, in the report: Black Whirlpool microwave oven.

    Our Whirlpool microwave oven model WMH32517AB-2 has sparked on two occasions in the area of the turntable motor, which has burned the plastic cross piece that turns the plate and surrounding area. No metal was in the microwave at the time.

    Model
    WMH32517AB-2
    Serial number
    TR33531464
    Where
    South Jordan, Utah: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  28. No one hurt

    Made Dec 14, 2023, sent to the company Mar 13, 2024, published by CPSC Mar 27, 2024

    The product, in the report: over the range microwave

    (12/13/2023) The consumer stated that the microwave was not in use for a few minutes when he saw flames coming from underneath the glass tray. The flames were so hot that the glass tray melted.

    Model
    WML55011HS07
    Serial number
    TRC14274
    Bought from
    Home Depot
    Bought
    Apr 1, 2023, about then
    Where
    North Olmsted, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 74, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  29. No one hurt

    Made Jun 21, 2023, sent to the company Jun 23, 2023, published by CPSC Jul 10, 2023

    The product, in the report: Whirlpool WMH53521HZ06 microwave in stainless steel. This is a video I made of the aftermath: [REDACTED]

    Whirlpool WMH53521HZ06 sensing function caused an explosion in the microwave, which blew open the door with scalding hot water shooting everywhere and the only thing in there was a glass of water!

    Model
    WMH53521HZ06
    Serial number
    TRC0914230
    Bought from
    Home Depot
    Bought
    May 11, 2023
    Where
    CHALFONT, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 40, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  30. No one hurt

    Made Apr 3, 2023, sent to the company Apr 7, 2023, published by CPSC Apr 21, 2023

    The product, in the report: 2.2 cu. ft. Countertop Microwave with 1,200-Watt Cooking Power - Black stainless steel - Model WMC50522 HV 2 - 120V A.C. 60 HZ SINGLE PHASE 1700 W, OUTPUT 1200W.

    The motor of our 3 year old Whirlpool microwave WMC50522HV 2 would continue to work while the unit was off which I consider it to be very dangerous. We had to keep the door open to make it stop. As soon as we would close the door, it would start again without pushing any button. I contacted the manufacturer and they said for this particular model there is no recall issued and they cannot provide parts or service because it would cost more that buying a new one.

    Model
    WMC50522HV 2
    Serial number
    XV 94000149
    Where
    Porter, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand WHIRLPOOL, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  31. No one hurt

    Made Feb 10, 2023, sent to the company Feb 21, 2023, published by CPSC Mar 7, 2023

    The product, in the report: Over the range type microwave.

    Over the range type microwave had large pop / explosive noise internally, causing breaker to trip. Microwave was NOT in use at the time. Mild burnt smell from case vents. No visible damage in cooking compartment. Circuit breaker tested and was working properly. Whirlpool WMH32519HV07

    Model
    WMH32519HV07
    Serial number
    TRA2720009
    Bought from
    Lowes, Idaho
    Bought
    Nov 19, 2021
    Where
    Idaho Falls, Idaho: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  32. First aid

    Made Jan 15, 2023, sent to the company Jan 19, 2023, published by CPSC Feb 2, 2023

    The product, in the report: Whirlpool Microwave slim fit. Stainless steel/black. it is the corner of the door at bottom right edge that is razor sharp and swings open into the Owner’s body space, that can contact the person’s body and cut them with the sharp bottom edge.

    #1- physical injury! My WHIRLPOOL microwave, model WML55011HS-2, has on several occasions cut me horizontally along my neck/chin when the door is opened or closed. The door bottom edge is very very sharp and pointed. Initially, I was kinda shocked as I have never had anything like this happen, but it has happened several times and to other people who have used it, therefore I feel it is a unsafe design that can cause injury. I am not sure why they would have such a razor sharp pointed edge on the door that opens into the customers body space. This design will cut/hit people in different places on their body depending on that person’s height. For preteens will be on their face and head, for me it was on my neck as I am 5’5” tall. Serious design flaw!! #2) I have found some black spots that i cannot explain in my microwave that does not come off...I am wondering if it is some form of Arching??

    Thank you. I finally decided to report this because I do not believe this is a customer caused issue..I beleive it is a design flaw.

    Model
    WML55011HS-2
    Serial number
    TR 8 29 53322
    Where
    Independence, Missouri: Home/Apartment/Condominium
    Who was involved
    Age 58, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  33. No one hurt

    Made Jul 29, 2022, sent to the company Aug 4, 2022, published by CPSC Aug 18, 2022

    The product, in the report: Whirlpool Over the range microwave 2.1 cu ft 1000 watt over the range microwave with sensor cooking Model:TR93671547 Serial: WMH53521HZ-4 Stainless steel finish, finger proof resistant

    We woke up to shattered microwave glass door. It shattered in its own without being used. Glass pieces were on the stove top. This model also continually burns out light bulbs. Sometimes within a few days. Model:WMH53521HZ-4 Serial: TR93671547

    Model
    TR93671547
    Serial number
    WMH53521HZ-4
    Bought from
    Lowes
    Bought
    Mar 26, 2020
    Where
    Gainesville, Florida: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  34. Hurt, no treatment

    Made Apr 22, 2022, sent to the company Apr 28, 2022, published by CPSC May 12, 2022

    The product, in the report: Whirlpool over the range microwave

    I bought a new house with a built in microwave over the range. The material on the microwave door is not heat proof and whenever I am using the stove and try to open or close the microwave, I burn my fingers/hand on the microwave door/handle. I had a [REDACTED] over the range micro/conv oven at my old house, the handle was different, heatproof materials and NEVER had this experience.

    Model
    WMH31017HS
    UPC
    W10918338A
    Serial number
    TRA4262428
    Where
    Hutto, Texas: Home/Apartment/Condominium
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  35. No one hurt

    Made Apr 1, 2022, sent to the company Apr 5, 2022, published by CPSC Apr 19, 2022

    The product, in the report: Whirlpool countertop microwave.

    Whirlpool microwave that is only a couple of years old. It just starts running on it own. Turns on. It will not turn off sometimes either.

    Model
    WMC50522HS
    Serial number
    XV 84900240
    Where
    Nolensville, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 49, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  36. No one hurt

    Made Mar 8, 2022, sent to the company Mar 10, 2022, published by CPSC Mar 24, 2022

    The product, in the report: wmc50522hz model number, Stainless steel. Whirlpool Microwave Manufactured = June 2021

    wmc50522hz (Whirlpool) microwave on fire when microwaving re cooked food on ceramic bowl within 30 seconds of use.

    Model
    wmc50522hz
    Serial number
    XVA2500270
    Bought from
    Texas Appliances, Texas
    Bought
    Jan 21, 2022, about then
    Where
    United States: Home/Apartment/Condominium
    Who was involved
    Age 36, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  37. No one hurt

    Made Feb 1, 2022, sent to the company Mar 3, 2022, published by CPSC Mar 17, 2022

    The product, in the report: over the range microwave oven

    1/30/2022: The microwave was in the on position for 30 seconds total, when it began to arc and caught fire.

    The consumer was heating a frozen microwaveable package of mash potatoes on the metal rack, that came with the microwave.

    1/31/2022: He called the dealer, but they referred him to the manufacturer.

    1/31/2022: He called the manufacturer and reported the problem to them. He also sent them a video he took of approximately the last 10 seconds of the incident. They scheduled a technician to come out and examine the microwave on Thurs 2/3/2022.

    The consumer opened the door to turn off the microwave and the fire expanded substantially and then blew itself out within approx.. 2- 3 seconds.

    The plastic clip in the back of the microwave that holds the metal rack was burned.

    The consumer believes that the incident was identical to what’s described in CPSC Recall# 16-253

    After the initial report the microwave was used with a plate on the bottom and rack. The microwave arced and threw the circuit breaker.

    Model
    WMH53521HZ06
    Serial number
    TRA3660434
    Bought from
    Lowes, Delaware
    Bought
    Dec 23, 2021
    Where
    Wilmington, Delaware: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  38. No one hurt

    Made Nov 28, 2021, sent to the company Dec 13, 2021, published by CPSC Dec 28, 2021

    The product, in the report: Above stove microwave with integrated light below.

    Is the light cover below the microwave spontaneously shattered leaving glass all over.

    Model
    W10918339a
    UPC
    W10918339a
    Where
    Helena, Montana: Home/Apartment/Condominium
    Who was involved
    Age 54, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  39. No incident, no one hurt

    Made Nov 16, 2021, sent to the company Nov 18, 2021, published by CPSC Dec 3, 2021

    The product, in the report: Whirlpool model WMH53520CS-5 in stainless steel.

    While cooking food, our microwave began to make strange noises. A few minutes later, smoke was pouring out of the unit and the food was in flames. This is a Whirlpool model number WMH53520CS-5, serial number TR62911253.

    This seems similar to the recall posted in 2016: https://www.cpsc.gov/Recalls/2016/whirlpool-recalls-microwaves

    Model
    WMH53520CS
    Serial number
    TR62911253
    Where
    Astoria, Oregon: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  40. No one hurt

    Made Oct 18, 2021, sent to the company Oct 20, 2021, published by CPSC Nov 3, 2021

    The product, in the report: Whirlpool over-the-range/p.1.9-cu.-ft.-smart-over-the-range-microwave-with-scan-to-cook-technology in stainless steel. wmh78019hz

    Our Whirlpool 1.9-cu.-ft.-smart-over-the-range-microwave-with-scan-to-cook-technology (wmh78019hz) experienced a computer board/sensor failure while in use. It failed to turn on its automatic vent hood while water was being boiled below it on a gas range. This caused heat damage to the unit itself, which we noticed when we opened the door to the microwave oven and chunks of plastic dropped into pots below. The door is broken and warped. We unplugged the unit and contacted Whirlpool. They have other microwaves on RECALL for what sounds like a similar failure/fire hazard but stated this microwave was not yet reported for such issues.

    Model
    [REDACTED]
    Serial number
    wmh78019hz
    Bought from
    Lowes
    Bought
    Dec 1, 2017, about then
    Where
    Dunwoody, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 63, Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  41. No one hurt

    Made Jul 6, 2021, sent to the company Jul 9, 2021, published by CPSC Jul 23, 2021

    The product, in the report: Microwave oven

    Top inside cover melting.

    Model
    WMH53520CS - 2
    Serial number
    TR 50414151
    Where
    Alpine, Utah: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  42. No one hurt

    Made May 29, 2021, sent to the company Jun 25, 2021, published by CPSC Jul 12, 2021

    The product, in the report: Stainless steel Whirlpool Microwave oven. 30” wide, 16” high. This model looks exactly like an earlier CPSC recalled product. https://www.cpsc.gov/Recalls/2016/Whirlpool-Recalls-Microwaves/

    A Whirlpool microwave was sparking and generated a burning smell. Whirlpool replaced a defective part but the issue has re-occurred. Once again, the Whirlpool is sparking and it eminates a burning insulation burning smell.

    There was smoke damage/burning in the bottom of a kitchen cabinet that is directly above the microwave. Specifically, a hole is drilled in the cabinet above the microwave so as to allow an exit point for the electrical cord, which was then plugged into an outlet housed in the cabinet. Given there were burn marks on the underside of cabinet, I would not rule it could ignite and cause a fire.

    Model
    WMH31017HS-2
    Serial number
    TR 8 32 16541
    Where
    Downingtown, Pennsylvania: Unspecified
    Who was involved
    Age 4, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  43. No one hurt

    Made May 22, 2021, sent to the company May 26, 2021, published by CPSC Jun 10, 2021

    The product, in the report: Whirlpool Microwave

    We were using our whirlpool microwave as usual when we noticed a strong smell of burning plastic. We do not ever put plastic or [REDACTED] in the microwave so we knew it wasn’t anything we were heating. Even when the microwave was not in use the smell continued to get stronger over the next couple of hours, so we shut off the breaker that goes to it. The smell slowly subsided and took about 24-48 hrs to fully clear from the downstairs area. This happened 2 days ago and the smell is still very strong inside the microwave itself. It is the microwave that came with our [REDACTED] house that was built in 2014), and we bought the home in July 2016. Apparently this model was recalled in August 2016 but we did not learn about this until we did an online search yesterday.

    Model
    WMH73521CS
    Serial number
    TR34110092
    Where
    Huntersville, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 37, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  44. No one hurt

    Made May 17, 2021, sent to the company May 20, 2021, published by CPSC Jun 4, 2021

    The product, in the report: Whirlpool OTR Microwave 1.9 cu ft. - Black Model WMH32519HB

    I purchased a new Whirlpool over the range microwave and within less than 3.5 months it caught fire. I was warming coffee in a microwave safe mug for 30 seconds when I heard a noise and noticed a faint burning plastic smell. The coffee was warm and the microwave seemed fine so I assumed that it was not a major issue. Later in the day, I decided to use my microwave to cook some vegetables. I turned it on and in less than 30 seconds there was smoke pouring out of the vents - even though the oven cavity and the food was fine. I immediately turned the oven off and pulled out a step stool to look into the vents. Smoke was still coming out and from my view - there was a visible fire on the wires inside the mechanics of the oven. I tried to put it out with water but ultimately used baking soda to douse the flames. I unplugged the oven and tried to examine the area to ensure that the oven had no other visible flames.

    Model
    WMH32519HB
    Serial number
    TRX3017070
    Bought from
    Home Depot
    Bought
    Nov 1, 2020, about then
    Where
    Antioch, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  45. No one hurt

    Made Apr 3, 2021, sent to the company Apr 9, 2021, published by CPSC Apr 23, 2021

    The product, in the report: WMH53520CB Whirlpool over range microwave all black

    Started microwave and within 2 minutes the plastic piece at top of microwave started melting and flame shot down through hole.

    Model
    WMH53520CB
    Serial number
    TR 3 46 11631
    Where
    Chapel Hill, Tennessee: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  46. No one hurt

    Made Mar 13, 2021, sent to the company Mar 22, 2021, published by CPSC Apr 5, 2021

    The product, in the report: Serial No. TR 4 01 10582 January 2014 Model: WMH31017AS - 2 Also, unnamed number noted: W10665945

    Sparks project from the front upper part of the door when tenant uses microwave oven. I am not aware of any injuries from this problem. I told them not to use mircowave oven until issue resolved. The microwave oven is only used to reheat food.

    Model
    Model: WMH31017AS - 2
    UPC
    unknown
    Serial number
    Serial No. TR 4 01 10582 January 2014
    Where
    Davis, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, Benton Harbor, MI 49022, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  47. No one hurt

    Made Mar 7, 2021, sent to the company Mar 17, 2021, published by CPSC Mar 31, 2021

    The product, in the report: Whirlpool Over-the-Range Microwave Model #WMH53521HZ

    Microwaving a small potato on a small microwavable plate. Used the potato auto-sense feature on the microwave, selecting a small, single potato, pressed start. it was cooking for several minutes when I came back into the room and saw flames and smoke coming from the potato Flames were rolling to the top and left side. The microwave was still running and did not shut off. I selected the cancel button. I left the microwave closed for about another of minute until the flames subsided. The smoke continued to get heavier and was escaping from the microwave. I opened the microwave and removed the burnt food and plate to the outside of the house. During that several minutes the kitchen filled with smoke and the entire house had a smoky smell. It took several hours to remove the smoke and several days to remove the odor. The potato plate were was severely burnt and the plate broke when moved. A plastic cover on the upper inside of the microwave was discolored and had obviously been melted. I replaced the microwave as I don’t trust it anymore.

    Model
    Model #WMH53521HZ
    Serial number
    TR73031015
    Bought from
    Lowe’s
    Bought
    Jan 25, 2018
    Where
    Hillsboro, Oregon: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  48. No one hurt

    Made Jan 22, 2021, sent to the company Feb 25, 2021, published by CPSC Mar 11, 2021

    The product, in the report: Whirlpool Microwave Model WMH53520AH. White model with stainless steel (coated)handle. Item was purchased in the end of 2013 at Sears in MN. Benton harbor,MI manufacturer April 2013

    I Was standing by my microwave while it was in use as I was also cooking on my stove top. Blue lights and a loud buzzing noise emitted from the microwave for about 10 seconds. NOT due to any misuse of any kind. It did it during one of its “power cycles”. this microwave was sold right before the verified recall dates (same manufacturer also) now I’m at loss of whether it is still safe for use. Any input would be appreciated.

    Model
    WMH53520AH-1
    Serial number
    TR 3 17 13980
    Bought from
    Sears
    Bought
    Oct 1, 2013
    Where
    Nashwauk, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 29, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  49. No one hurt

    Made Dec 28, 2020, sent to the company Jan 13, 2021, published by CPSC Jan 29, 2021

    The product, in the report: Whirlpool microwave above stove

    A piece of plastic melted at the top of my microwave and dripped down. Now there’s a small hole in the top

    Model
    WMH53520CS-5
    Serial number
    TR 6 13 38713
    Bought from
    Home Depot
    Bought
    Jul 4, 2016, about then
    Where
    Lindon, Utah: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  50. Hurt, no treatment

    Made Dec 18, 2020, sent to the company Jan 8, 2021, published by CPSC Jan 26, 2021

    The product, in the report: Whirlpool Black Stainless 1.9 cu. mounted microwave

    Whirlpool Model WMH32519HV-3 making popping electrical sound when turned on. Per licensed electrician, connections all ok. Problem is in microwave

    Model
    WMH32519HV-3
    Serial number
    TR 8 36 20985
    Bought from
    Lowes
    Bought
    Dec 31, 2018, about then
    Where
    Florence, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 58, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  51. No one hurt

    Made Dec 15, 2020, sent to the company Jan 21, 2021, published by CPSC Feb 4, 2021

    The product, in the report: Product:………….…..Whirlpool Corporation Microwave Oven Hood Combination Model:…………….…..WMH32519HZ-3 Serial Number:……..TR82382849 Manufacture Date:..June 2018

    Reason for reporting: A major fire was almost started in my kitchen because I did not remove the manufacture supplied built in shelf prior to use and there are no safety warning about this from the manufacture also manufacture is aware of potential risk to injury and of fire damage also the exact location of inner cavity damage.

    Well using my microwave oven like I normal do one day as soon as I enabled the microwave magnetron by press the “Start” button to heat up a frozen hot packet I was exposed to a lighting show inside my microwave from the magnetron discharging electrostatic electricity throughout the inside cavity of my microwave. Thankfully I was standing in-front of the microwave to notice the problem as soon as it began so I was able to deenergize the magnetron by opening the microwave oven door, before it was able to start a fire in my kitchen. There is now a hole tord the back right side panel on the internal cavity exposing the Microwave Oven internal circuitry witch has rendered it unusable ever again.

    I contacted my Home Developer warranty associate about the event, and I was directed to contact Whirlpool warranty services directly. When I contacted Whirlpool they right away wanted to know if the was any fire damage do to the event after describing to them what had happened. The Whirlpool warranty associate then proceeded to ask me the following questions

    • Q1 Is the Microwave oven plugged into a ground protected fault circuit? • A1 Yes it is plugged into a fault protected circuit with a combination Ground/Arc fault protected circuit breaker.

    • Q2 What other kitchen appliances or devices are plugged into the same circuit has the microwave this includes other electrical outlets connected to the same circuit? • A2 No there are no other appliances or devices plugged into the same circuit and that the microwave have it’s own dedicated circuit.

    • Q3 What was I heating up in the microwave at the time of the event and was I using a microwave plate? • A3 I was heading up a pizza [REDACTED] on a microwave porcelain dish plate.

    • Q4 I was asked if I removed the internal built-in shelf before turning / using the microwave? • A4 No why would I remove it then I would have to find a place to store it.

    The Whirlpool warranty associate then indicated to me the damage is my fault and therefor not covered under the warranty because I used the Microwave Oven without first removing the internal built in shelf. Also the associate knew the exact spot the electric static discharged had burned a hole through the microwave oven internal cavity.

    I told the Whirlpool warranty associate that if the microwave could not be used with the manufactured supplied built in shelf then otherwise risk starting a fire then they should of provided a bright red or yellow sticker on the inside microwave door and a bright red or yellow tag attached the shelf warning consumers it had to be removed before use and that there is a risk of fire damage if it is not removed.

    The associate told me Whirlpool did warn me in the Operations and that Whirlpool recommends all consumers read the manual before using their appliances.

    After witch I downloaded the PDF and read the safety instructions and there was no mention of a damage or fire risk by not removi0ng the internal built in shelf before use but I did find on page 4 under Features in column 1 paragraph 2 the following statement.

    • Cooking RackUse the rectangular cooking rack only for 2-level cooking. To avoid damage to the microwave oven, always remove rack after 2-level cooking. To avoid damage to the microwave oven due to soil buildup, clean rack supports often

    Model
    WMH32519HZ-3
    Serial number
    TR 8 23 82849
    Where
    Oceanside, California: Home/Apartment/Condominium
    Who was involved
    Age 42, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool Corporation, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  52. No one hurt

    Made Dec 12, 2020, sent to the company Jan 7, 2021, published by CPSC Jan 25, 2021

    The product, in the report: Whirlpool over the stove hood microwave stainless steel with black trim unsure of dimensions.

    We heard crackling and then our microwave caught fire.

    Model
    Wmh 53520CS-0
    Serial number
    TR34311474
    Where
    Hope Mills, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 39, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  53. First aid

    Made Aug 4, 2020, sent to the company Oct 14, 2020, published by CPSC Sep 29, 2020

    The product, in the report: Whirlpool Microwave Hood Combination Model WMH32519FS-0

    I placed a microwave popcorn bag into the microwave a few days ago and when it inflated it pushed the wire shelf up and back at an angle. When the timer was up, I took the bag out and noticed in the back of the microwave that where the shelf had rubbed while it traveled, there were dark marks even though the shelf has a stainless steel finish. I thought maybe it was just from rubbing but it did not clean off. It was like it was burned on and they look like burn marks. They also do not seem like scrape marks as they partially came off. Today, I tried cleaning the microwave by using a wet paper towel to wet the inside surfaces (not the shelf) and then ran the microwave for 3 minutes. I figured the water would heat up and vaporize, leaving any dirt to be easily wiped off. When the timer was up, I started wiping down the inside of the microwave and accidentally brushed up against the wire shelf and was burned - I believe they are 2nd degree burns and I have pictures. I had no idea the wire shelf would get that hot. Though removable, it is part of the internals of the microwave and it makes no sense to have something that dangerous included in the design. It is very unsafe. I also tried to wipe the burn marks off and the 3-min heating did not help. I also tried lightly rubbing with a [REDACTED] pad and they did not come off. There is some serious heat buildup in the wire rack of this microwave that is enough to burn skin and leave burn marks on the sides of the microwave if it ends up touching the sides. I am not sure why I did not notice it before now.

    Model
    WMH32519FS-0
    Serial number
    TR71125642
    Bought from
    Was pre-installed in new house I purchased
    Where
    Lacey, Washington: Home/Apartment/Condominium
    Who was involved
    Age 40, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  54. No one hurt

    Made Jul 20, 2020, sent to the company Aug 6, 2020, published by CPSC Aug 20, 2020

    The product, in the report: Whirlpool over the range microwave (WMH31017AS) purchased 7/8/16

    In March 2020, about 3 days after being issued a stay at home order in Ohio, my less-than-four-year-old microwave (Whirlpool over the range microwave (WMH31017AS))began catching things on fire. I was not using anything new in the microwave. It ignited a paper towel and a paper plate on 2 separate occasions. I had regularly used these same brands of these items since I got the appliance. They were not new packages. The day before I used a paper towel from the same roll with zero problems. Thankfully I was right there and saw it happen and was able to put the fires out with water.

    I called their customer service where I was advised to turn the power level down. WHAT? The power level must be changed every time you use the microwave. What if I forgot and walked away? I could have burned my house down. Ridiculous.

    I have had the appliance unplugged since I do not feel safe using it and I will be replacing.

    Model
    WMH31017AS-5
    Serial number
    TR61398125
    Bought from
    Interstate Kitchen Supply, Ohio
    Bought
    Jul 8, 2016
    Where
    Bay Village, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  55. No one hurt

    Made Jul 10, 2020, sent to the company Jul 20, 2020, published by CPSC Aug 3, 2020

    The product, in the report: Microwave hood combination - stainless steel 1000w output

    Microwave was being used with a ceramic plate to dry herbs with a paper towel covering it. Smelled smoke and microwave shut off. Unplugged microwave and opened microwave door to find burnt paper towel, paper towel ashes, melted grey plastic dripped on the plate and melted trim piece on the top of the microwave, black ash from smoke from fire in the interior of the microwave and melted gray vent still attached to top of the microwave. Plugged microwave back in and microwave would not turn on. Checked the breakers and no issues seen with the circuit breaker. Last week was I found microwave tripped the circuit breaker. After it was reset, it operated normally until yesterday.

    Model
    WMH53521hz - 4
    Serial number
    tr 9 33 65606
    Bought from
    Lowes
    Bought
    Feb 23, 2020
    Where
    van alstyne, Texas: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  56. Hurt, no treatment

    Made Feb 23, 2020, sent to the company Mar 2, 2020, published by CPSC Mar 23, 2020

    The product, in the report: Microwave Hood combination

    The microwave sparked and caught card board frozen pizza container on fire. We did not know there was a recall at the time. Please advise.

    Bought from
    Hawthorne Appliance
    Bought
    Oct 11, 2012, about then
    Where
    Waterford, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 15, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  57. No one hurt

    Made Jan 9, 2020, sent to the company Feb 4, 2020, published by CPSC Feb 19, 2020

    The product, in the report: Whirlpool Microwave WMH53520CS The unit exploded which blew out the lights in the hood and scattered glass from the explosion and now makes a loud humming sound.

    “The unit exploded which blew out the lights in the hood and scattered glass from the explosion and now makes a loud humming sound”.

    Model
    WMH53520CS
    Serial number
    W10892568
    Where
    Woodstock, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 37, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  58. No one hurt

    Made Dec 23, 2019, sent to the company Jan 23, 2020, published by CPSC Feb 6, 2020

    The product, in the report: Whirlpool WMH53520CS 2.0 cu. ft. Over-the-Range Microwave Oven with Steam Cooking

    Just over one year ago, the Whirlpool microwave WMH53520CS that was purchased was part of a bundle from Spencer’s Appliance in Oct 2016, caught on fire while baking a potato. The unit was deemed out of warranty, and a countertop replacement was loaned by family until a new comparable, over the range model, could be purchased. Today while looking at a comparable unit, it was discovered that this unit was recalled, but the serial on this unit TR62593566 was out of the range of recalled units. There was a significant fire, internal to the unit, and smoke and heat damage to the surrounding cabinets. The unit is still in place, as it was when the fire occured, and can be inspected for verification that the problem occurred with the unit. We feel that the unit should be replaced by Whirlpool ]and want others to know that this problem likely impacts units outside their given serial number range.

    Model
    WMH53520CS
    Serial number
    TR62593566
    Bought from
    Spencers Appliance
    Bought
    Oct 1, 2016
    Where
    Phoenix, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 76, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  59. Hurt, no treatment

    Made Dec 3, 2019, sent to the company Dec 27, 2019, published by CPSC Jan 10, 2020

    The product, in the report: Whirlpool black and silver microwave Model is WHM73521CE-1

    Microwave latch kit refused and microwave also sparks and smokes. There is no reason for it to do this. Whirlpool is aware and is not taking it seriously.

    Model
    WMH73521CE-1
    Serial number
    TR 4 19 10507
    Bought from
    Home Depot
    Bought
    Aug 20, 2015, about then
    Where
    Colorado Springs, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 35, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  60. No one hurt

    Made Nov 13, 2019, sent to the company Dec 3, 2019, published by CPSC Dec 17, 2019

    The product, in the report: Whirlpool WMH53520CS Microwave/Hood combo, manufactured date September 2016.

    I own the Whirlpool Microwave-Hood combo with Model #WMH53520cs - 6 with a manufactured date of September 2016. A piece of the plastic within the microwave began dripping slowly and eventually, the piece of plastic that was hanging fell to the floor of the microwave. This has created a hole in the ceiling of the microwave. This model has a recall but the serial # I have is not included in a preexisting recall. I am not able to find a resource to let me know if the device is safe to continue being used. There is no metal inside of the unit to have caused this.

    Model
    WMH53520CS
    Serial number
    TR63838359
    Where
    Hilliard, Ohio: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  61. No one hurt

    Made Jul 11, 2019, sent to the company Aug 20, 2019, published by CPSC Sep 4, 2019

    The product, in the report: Whirlpool household microwave oven, stainless steel, Model # WMH31017AS-3. Microwave was installed by builder in new home development - Oak Meadows Phase 2 - Battleground, WA by Osprey Homes.

    We had just placed 2 potatoes in the microwave to begin cooking them. After about 3-4 minutes of cooking, my wife noticed some odd sounds coming from the microwave, while it was still running. She was 5-6 feet away, and didn’t think much of it. Around 10 seconds later, smoke began billowing out the front top vent of the microwave, and out the back vent to the outside. I quickly recognized the smell as an electrical fire as I have smelled that many times due to the nature of my job. I stopped the microwave, shut off power to the microwave, and called 911. The fire department was there within 5 minutes. They shut off the breaker to the microwave circuit, and began checking the temperature of the microwave. Their FLIR camera found the location of the arcing and burning was from the top right side of the microwave where the electrical components were, so they began removing the top front vent panel of the microwave to access that location. Once that was removed, and the metal cover that blocks the electrical compartment, they could visually see (with the naked eye and with the temperature of components with the FLIR camera) locations on the top and side panels where the components had experienced arcing and slight burning. The Fire Chief said we were very lucky that the event stayed contained and did not spread to the cabinets around it, as the wood cabinets directly next to it were very hot as well when they arrived.

    Description of Risk or Harm – Electrical fire originated inside electrical component bay on top of microwave. Two sources of oxygen are present to this area 1) rear of microwave passes through the wall with exposed drywall and other combustible material before exiting the home as a vent to the outer wall/siding, and 2) top front of microwave has a vent that directly comes in contact with cabinets on top and side. If electricity of the microwave is not removed immediately when the electrical fire began, spreading of the fire either direction would result in the house/combustibles catching fire which would lead to a fully engulfed house fire. Refer to your previous recall for similar microwaves - https://www.cpsc.gov/Recalls/2016/whirlpool-recalls-microwaves, and you will see that the incident that occurred to us matches this to a T, and also fits into the incidents section, which I have attached below.

    The investigation performed by the 3rd party appliance technician proved that this was a fire caused by a manufacturers defect, and the fire chief that inspected the damage concluded that the lone reason that this fire did not spread was due to the electricity being removed immediately. If both of these reports are correct, which there is no reason for them not to be, this is a SAFETY HAZARD for each home that contains one. I urge you to reconsider this as the risk of harm is the complete loss of house and possibly life.

    Thank You,

    [REDACTED]

    Model
    WMH31017AS-3
    Bought from
    Builder installed in new home
    Bought
    Mar 8, 2016, about then
    Where
    Battleground, Washington: Home/Apartment/Condominium
    Who was involved
    Age 3, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  62. No one hurt

    Made May 17, 2019, sent to the company Jul 1, 2019, published by CPSC Jul 16, 2019

    The product, in the report: Over the Range Microwave with range hood

    My whirlpool over the range microwave has melted a hole on the interior rectangular plastic piece on the top of the microwave. After some research, this model was included in a recall from 2016, WMH53520CS but my serial number TR45157865 was not part of that recall. There must be something wrong with the mechanical workings of this microwave for this plastic piece to melt like it has. My fear is that if this plastic piece gets hot enough it could possibly catch fire. There is also the possibility that whatever is causing the plastic to melt is also causing additional damage that is not visible to the eye unless taken apart. I do not want to see this cause a fire because Whirlpool is making defective products. The manufactured date is Decemeber 2014.

    Model
    WMH53520CS
    Serial number
    TR45157865
    Bought from
    Builder Supplied in New Build Residence
    Where
    alexandria, Kentucky: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  63. Hurt, no treatment

    Made May 5, 2019, sent to the company May 17, 2019, published by CPSC Jun 3, 2019

    The product, in the report: Whirlpool over range microwave oven, stainless steel & black exterior. Inside silver and white. Has silver rack that can be used inside and spin table.

    Whirlpool microwave oven melted the plastic cover located in the inside roof of the microwave while popping popcorn. The plastic was hot and melted causing a string of melted plastic to get on to the popcorn bag which was grabbed and melted plastic burnt hand. There is now a hole on the inside plastic cover and can no longer use the microwave.

    Model
    wmh73521cs-6
    Serial number
    TR65239698
    Bought from
    Lowes
    Bought
    Oct 5, 2017, about then
    Where
    Littleton, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 42, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  64. No one hurt

    Made Apr 2, 2019, sent to the company Apr 9, 2019, published by CPSC Apr 23, 2019

    The product, in the report: Whirlpool Gold Microwave Oven model # GT4185SKB-2

    Whirlpool Gold Microwave Oven model number GT4185SKB-2 was accidentally run for 10 minutes empty. The microwave oven internal plastic roof melted and caught on fire. The electricity was still on. No fuse trip internal or at the junction box. Very luck the house was not caught on fire.

    Model
    GT4185SKB-2
    Serial number
    FGP5011711
    Bought
    Jun 1, 2004
    Where
    Austin, Texas: Home/Apartment/Condominium
    Who was involved
    Age 9, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Whirpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  65. No one hurt

    Made Mar 20, 2019, sent to the company Apr 9, 2019, published by CPSC Apr 23, 2019

    The product, in the report: Microwave over the range

    Consumer stated that he placed beef roast in the microwave to defrost, the timing system failed causing the contents to burn. He stated that the unit would not automatically turn off causing the incident, the microwave eventually stopped but they were unable to open the door. Eventually after opening the door the plastic lining had melted there was black soot all over the unit, on the countertop and cabinets.

    Consumer contacted the manufacturer and they advised him that there systems were down and needed to call back.

    Consumer is concerned that this microwave is a fire hazard and should be recalled.

    Model
    WML550118S
    Serial number
    TR838 83657
    Bought from
    Lowes, Florida
    Bought
    Jan 3, 2019
    Where
    Sunset City center, Florida: Home/Apartment/Condominium
    Who was involved
    Age 74, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  66. No one hurt

    Made Mar 19, 2019, sent to the company May 15, 2019, published by CPSC May 30, 2019

    The product, in the report: Microwave

    This consumer is reporting her microwave dom May 5, 2007 - was purchased from retailer possibly 10 years ago,. The microwave has arced on several occasions beginning just after purchased then around one week ago it caught fire after arching with flames around six inches high with flames contained inside. The caller’s husband threw a pot holder over the flames and smothered them then she threw baking soda over the extinguished flames. No injuries The caller has not contacted the manufacturer but she may contact them

    Model
    MT4155SPB-2
    Serial number
    FGU1908425
    Bought from
    Queen City Appliance, North Carolina
    Bought
    Aug 30, 2007, about then
    Where
    Lexington, North Carolina: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  67. Hurt, no treatment

    Made Nov 26, 2018, sent to the company Dec 17, 2018, published by CPSC Feb 4, 2019

    The product, in the report: Microwave Oven

    Our new Whirlppol, model wmh-31017hw-2 had the rotating plate explode when it was used. It was used with a microwave dish that has been used many times in our previous microwave. When my wife opened the door to the microwave, a part of the glass rotating plate exploded off. Part of the said plate lodged itself in her face.

    Model
    WMH-31017HW-2
    Serial number
    TR 8 34 60576
    Bought from
    Warners Stallion, Minnesota
    Bought
    Nov 20, 2018
    Where
    Oakdale, Minnesota: Unspecified
    Who was involved
    Age 64, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  68. No one hurt

    Made Oct 16, 2018, sent to the company Oct 26, 2018, published by CPSC Nov 9, 2018

    The product, in the report: Whirlpool over stove mounted Microwave Model WMH53520CS

    Whirlpool model WMH53520CS Serial # TR55179656 door glass shattered while not in use 10/16/2018 Exploding glass shards 10 feet out. Fortunately nobody was in front of the over oven wall mounted microwave at time glass shattered or they would have been blinded or severely cut on the face due to mounting hight at head level. After the glass shattered it continued dropping glass on the oven top thus raising the risk of glass being dropped in food if being prepared on stove. Pictures available upon request. Installed new February 2026

    [REDACTED] [REDACTED] [REDACTED] [REDACTED] [REDACTED]

    Model
    WMH53520CS
    Serial number
    TR55179656
    Bought from
    Grand Appliances, Wisconsin
    Bought
    Jan 26, 2016
    Where
    Sun Prairie, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 56, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  69. No one hurt

    Made Sep 20, 2018, sent to the company Sep 28, 2018, published by CPSC Oct 15, 2018

    The product, in the report: A white Whirlpool Microwave oven that is installed under a hood over a conventional electric stove

    Whirlpool under the hood microwave oven started up by itself. I could not shut it off. None of the controls worked. I could not find the plug which was buried behind a lot of jars in a kitchen cupboard above the microwave. I had to turn off a circuit breaker in the basement in order to get it stopped. If we had not been home, this could have overheated and started a fire. We did not get the microwave repaired because we can not trust it in the future. We replaced it with another brand of microwave.

    Model
    Could not find it on the item
    UPC
    unknown
    Serial number
    Could not find it
    Bought from
    Seaway Appliances
    Bought
    Oct 21, 2016, about then
    Where
    Muskegon, Michigan: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  70. No one hurt

    Made Sep 14, 2018, sent to the company Oct 2, 2018, published by CPSC Oct 17, 2018

    The product, in the report: Over the Range Microwave 2.0 cu. ft. Capacity Steam Microwave With CleanRelease® Non-Stick Interior Model #: WMH53520CS SAN TR6 24 87788 Manufactured June 2016

    Microwave sparking inside due to original microwave rack rubbing in two places on back inside of microwave. Also light intermittently not coming on and microwave stating close/open door. I had to remove the original rack out of microwave to prevent the sparking.

    Model
    WMH53520CS-5
    Serial number
    TR6 24 87788
    Bought from
    Lowes
    Bought
    Aug 25, 2016, about then
    Where
    ANDREWS, South Carolina: Home/Apartment/Condominium
    Who was involved
    Age 64, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  71. No one hurt

    Made Jul 12, 2018, sent to the company Aug 6, 2018, published by CPSC Aug 20, 2018

    The product, in the report: Over the Range Microwave

    Caller is reporting that his spouse placed the timer on the microwave and walked away about a few mins later she heard a loud pop and noticed that there was smoke which developed in flames inside the wall of the unit. He used the fire extinguisher to contain the flames. Caller has since removed the unit and stored it outside. The unit was already installed in the new home when he purchased it in 2014.

    Caller stated that there was minor smoke damages to the cabinets. 6/11/18 The manufacturer was contacted and they advised that a service technician would be sent out. 6/13 Technician came out and advised that the microwave could not be repaired. The technician after speaking with the company diagnosed that it was user error.

    Caller stated that the company will be providing a reimbursement of $225 for the unit which they will pick up.

    Caller is concerned that the microwave is a fire hazard without using it for heating or cooking purposes. They had only used the timer on it which caused the incident.

    Model
    WMH7351CB
    Serial number
    TR41910750
    Bought from
    installed in home 2014
    Where
    Roseville, California: Home/Apartment/Condominium
    Who was involved
    Age 80, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  72. No one hurt

    Made Jun 5, 2018, sent to the company Jun 13, 2018, published by CPSC Jun 27, 2018

    The product, in the report: Microwave

    Micro wave WHM 53520cs gave a door close notice on display then blew fuse and tripped breaker in home fuse box. replaced fuse and it failed again. This was purchased from Lowes in January 2017 for our new home, along with Whirlpool Fridge and Dishwasher. We have researched and found this model is on recall list for possible fire hazard. We registered the purchase online on install date of 02/17/17.

    Model
    WHM53520cs
    Serial number
    TR63629597
    Bought from
    Lowes
    Bought
    Jan 9, 2017
    Where
    Topeka, Kansas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  73. No one hurt

    Made Apr 30, 2018, sent to the company Jun 28, 2018, published by CPSC Jul 13, 2018

    The product, in the report: Stainless Steel microwave.

    Was not in use. My 7 year old son came running outside yelling something is on fire. When I ran into the house, smoke detectors were going off and it was smoky and smelt as if something was burning, I ran into kitchen and saw the inside of microwave ingulfed in flames. I proceeded to open the door and use a fire extinguisher.

    Model
    WT10746528
    Serial number
    TR 5 13 27724
    Bought from
    LOWES, Missouri
    Where
    Sedalia, Missouri: Home/Apartment/Condominium
    Who was involved
    Age 7, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  74. Seen by a doctor or nurse

    Made Feb 13, 2018, sent to the company Feb 22, 2018, published by CPSC Mar 8, 2018

    The product, in the report: Microwave

    Thank you for your assisting consumers in keeping them safe. Your work is greatly appreciated. Whirlpool Microwave TR64713790 with a sticker which states it was made in China in November 2016 was installed in the spring of 2017. In December 2017 and January 2018 the interior lower door cut my left hand.

    Model
    TR64713790
    UPC
    W10892567
    Serial number
    WMH53520CHS
    Where
    Shaker Heights, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 50, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  75. No one hurt

    Made Jan 22, 2018, sent to the company Jan 30, 2018, published by CPSC Feb 13, 2018

    The product, in the report: Whirlpool WMC50522AS Microwave

    Whirlpool microwave WMC50522as is partly stuck on, creating a fire hazard. When the appliance ends a cycle, the turntable and fan stop, but the microwave heater is still operating. When in this mode, the microwave heater runs whenever the door is closed.

    This happened last Christmas, but we assumed my wife didn’t program the cook power correctly. However, since then we have notice that when cooking a less than 100% power, the heating doesn’t cycle. So you are always cooking at 100% power. Today, the oven is worse in that anytime the door is closed, it heats (but no fan or turntable).

    Because there is no control on the heat, a simple 10-second cycle could turn into hours if someone gets distracted and doesn’t notice. This could cause the internal circuits or the food to catch fire.

    I am in the process of reporting to Whirlpool.

    Model
    WMC50522AS
    Serial number
    XV41800219
    Bought from
    HomeDepot, Georgia
    Bought
    Sep 1, 2014
    Where
    Johns Creek, Georgia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  76. No one hurt

    Made Jan 22, 2018, sent to the company Jan 31, 2018, published by CPSC Feb 14, 2018

    The product, in the report: Microwave oven range hood combo

    I have a whirlpool microwave oven model WMH53520cs serial # TR 61337527 This oven has been audibly arcing internally and usually trips the circuit breaker it is plugged into. I know that this model has been recalled for similar problems, but the recall does not include my serial number. I wonder if the recall needs to be expanded.

    Thank you

    Model
    WMH53520cs
    Serial number
    TR 61337527
    Bought from
    Home depot, Montana
    Bought
    Aug 15, 2016
    Where
    Polson, Montana: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  77. Hurt, no treatment

    Made Jan 12, 2018, sent to the company Feb 2, 2018, published by CPSC Feb 16, 2018

    The product, in the report: Whirpool microwave, model wmh76719cs-3 Serial number: TR 6 24 18676

    While attempting to use my microwave, the interior top started to spark and caught fire. We were able to put it out as soon as we saw what was occurring.

    Model
    wmh76719cs-3
    Serial number
    TR 6 24 18676
    Bought from
    came with my home
    Bought
    Sep 9, 2016, about then
    Where
    Plantation, Florida: Home/Apartment/Condominium
    Who was involved
    Age 52, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand whirpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  78. No one hurt

    Made Jan 4, 2018, sent to the company Jan 29, 2018, published by CPSC Feb 12, 2018

    The product, in the report: Whirpool OTR microwave WDF320PADS

    Whirpool OTR microwave Already recall on my models. Our model is not listed in recall but had same issue as recall. Sparking of microwave at central hole caused initial smoking then burning of center plastic piece. Undercurrent recall 2 fires started. Our model should extend to this same recall

    Whirlpool model WDF320PADS

    Model
    WDF320PADS
    Serial number
    TR52425696
    Bought from
    Trail appliances
    Where
    Kelowna, Canada: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  79. No one hurt

    Made Nov 19, 2017, sent to the company Feb 7, 2018, published by CPSC Feb 22, 2018

    The product, in the report: Whirlpool Microwave oven.

    House almost burned down last night - I had fallen asleep and my wife heard a beeping coming from the kitchen... She went to check on the random sound before going to bed and realized it was coming from our Whirlpool microwave. She saw that the clock display was blank and went to check, finding that the top of the microwave and the plate on top was all red hot to the touch! She unplugged it and moved it away from everything. Seriously, I know that it had served us well for 12 years with never an issue, but to almost burn the house down is crazy! If we had gone to bed early it is highly probable that there would have been a much worse outcome than simply needing to shop for a new microwave... !!!

    Model
    MT1120SLQ
    Serial number
    FGM3605130
    Bought from
    Sam’s Club
    Bought
    Sep 1, 2002, about then
    Where
    Saco, United States: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  80. No one hurt

    Made Sep 25, 2017, sent to the company Feb 1, 2018, published by CPSC Feb 15, 2018

    The product, in the report: convection oven

    (09/20/2017) The consumer stated that she was using the microwave to heat plates of food. She had heated one plate and remove it to heat the second plate. After about a minute, there were was heavy smoke coming from the left vent on the inside of the unit. The consumer stated that her husband unplugged the unit and turned off the circuit breaker. When her husband opened the oven door, the unit was full of smoke. The inside of the oven was damaged. The consumer stated that the kitchen cabinet closest to the vent is scorched.

    (09/25/2017) The consumer contacted the firm to check for a recall. She was advised that her unit was not recalled. A dispatch was set up for a technician to come out to inspect the unit.

    Model
    GH7208XRS-1
    Serial number
    TRT4414503
    Bought from
    Best Buy, Arkansas
    Bought
    Jan 5, 2008, about then
    Where
    Bryant, Arkansas: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool Gold, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  81. No one hurt

    Made Sep 11, 2017, sent to the company Sep 19, 2017, published by CPSC Oct 3, 2017

    The product, in the report: Whirlpool Microwave/Oven combo Model RMC305PVS01 Manufactured June 2010 UL File no: E150072SP

    Our microwave started by itself. We heard a buzzing vibration coming from it. It did not appear to be running, (turntable not turning, light off) but when we opened the micro door, the buzzing stopped, and the turntable was hot to the touch. We had cooked peas about 20 minutes earlier, so we thought it might be just still warn from that (although it seemed much hotter than we’d expect). In order to eliminate this possibility, we placed a quart of cold tap water in a glass dish. A few minutes of buzzing later, we opened and found that the water had raised to 150F degrees.

    Model
    RMC305PVS01
    Serial number
    D02454351
    Bought from
    previous homeowner
    Where
    Dublin, Ohio: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  82. Hurt, no treatment

    Made Jun 26, 2017, sent to the company Jul 5, 2017, published by CPSC Jul 19, 2017

    The product, in the report: Microwave Oven - 2.0 cu. ft.

    Microwave oven UMC5200BAS Serial number 10446927JV turns on when the door is opened! Exposure to microwaves!!

    Model
    UMC5200BAS
    Serial number
    10446927JV
    Where
    Houston, Texas: Home/Apartment/Condominium
    Who was involved
    Age 71, Male
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  83. No one hurt

    Made Jun 6, 2017, sent to the company Aug 15, 2017, published by CPSC Aug 29, 2017

    The product, in the report: above range microwave oven

    Used the sensor button on microwave for a potato. Microwave did not stop, potato caught on fire causing glass plate to crack and plastic motor drive to be damaged. Control panel needs to be replaced. This model was already involved in a recall just not my serial number. Whirlpool was contacted and will repair unit free of charge but will not admit a safety problem.

    Model
    WMH53520AH-0
    Serial number
    TR2 24-12336
    Bought from
    lowes
    Where
    Amherst, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  84. No one hurt

    Made Apr 8, 2017, sent to the company May 18, 2017, published by CPSC Jun 2, 2017

    The product, in the report: Grey Whirlpool mounted microwave. Panel is on the right side.

    Sparking occurs when using product. Source of spark can be seen when you look through the door. It is occurring by the plastic piece on the front left of the microwave. One of th epieces that holds up the metal grill.

    I see your recall but think that the serial number range may not be correct.

    My serial number is TR53557577. The manufacture date is August 2015.

    Model
    WMH53520CS
    UPC
    ???
    Serial number
    TR53557577
    Bought from
    M&M Appliances, District of Columbia
    Bought
    Dec 2, 2015
    Where
    Washington, District of Columbia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  85. No one hurt

    Made Feb 3, 2017, sent to the company Feb 23, 2017, published by CPSC Mar 9, 2017

    The product, in the report: Microwave oven

    Whirlpool microwave oven model # wmh76719cs-1 Microwave was shooting fire out it. Really feel had I walked away from it, my house would have caught on fire causing harm to property and possibly life.

    Model
    WMH 76719cs-1
    Serial number
    Tr 5 43 24890
    Bought from
    Best Buy
    Where
    Powder Springs, Georgia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  86. No one hurt

    Made Jan 30, 2017, sent to the company Feb 23, 2017, published by CPSC Mar 9, 2017

    The product, in the report: Microwave

    A vegetable (mixed vegetables) was input into my microwave to warm up some leftovers for dinner. Upon turning the microwave on, a small flame was visible as some electrical arching occurred visible through the vent located on the top right of the microwave (facing microwave). An electrical burning smell permeated the kitchen as the small arching flame could be observed. We quickly turned off the Microwave and then shut off the electrical circuit breaker on the electrical line current feeding the microwave. The resulting electrical fire flamed out after the microwave was turned off.

    Model
    Model MH1150XM
    Serial number
    TRR0211696
    Bought from
    Ferguson Enterprises Inc.
    Bought
    Jun 18, 2004
    Where
    Evansville, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 55, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  87. No one hurt

    Made Jan 24, 2017, sent to the company Feb 10, 2017, published by CPSC Feb 27, 2017

    The product, in the report: Whirlpool Microwave, model # WMH53520CS - 2 Serial # TR51733229 Manufactured: April 2015 Purchased through Home Depot in the summer of 2015 Color: Stainless Steel and Black

    Our Whirlpool Microwave was arcing/sparking and we were told today by a repairman that it was a factory defect and is dangerous to continue using. It needs to be replaced.

    This is the same model that has already been recalled by Whirlpool. It is model # WMH53520CS. However, our serial number is not part of the current recall. Our unit was manufactured in April 2015 and purchased at home depot in the summer of 2015. Our unit’s serial number is TR51733229. I believe this recall should be expanded to include all units under this model number due to serious fire and safety concerns.

    We also paid a repairman $95 to inform us of the cause of this issue and hope that government regulations can require Whirlpool to cover and reimburse those costs paid by the consumer in relation to these units. Thank you.

    Model
    WMH53520CS - 2
    Serial number
    TR51733229
    Bought from
    Home Depot
    Bought
    Jul 13, 2015, about then
    Where
    Las Cruces, New Mexico: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  88. No one hurt

    Made Jan 13, 2017, sent to the company Jan 25, 2017, published by CPSC Feb 8, 2017

    The product, in the report: Over the range microwave

    My Whirlpool microwave is turning on by itself, I had to unplug the unit for it to stop. Created a smoke smell during this process.

    Model
    WMH53520CS-1
    Serial number
    TR 43742732
    Bought from
    Orville’s Appliances
    Bought
    Oct 3, 2014, about then
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  89. No one hurt

    Made Jan 11, 2017, sent to the company Feb 2, 2017, published by CPSC Feb 16, 2017

    The product, in the report: Whirlpool WMC20005YD 0.5 Cu. Ft. Stainless Look Countertop Microwave - 17 x 17.5 x 17.5 inches

    I purchased our microwave in July 2015. We have used our microwave regularly until yesterday, 1-10-17. We were using it to pop a bag of popcorn in the usual, recommended fashion. Suddenly we heard a loud sound and there was a flame inside the microwave on the cardboard panel wall. There was no metal in the microwave to create a spark. This incident occurred during completely normal use. We are no longer using the microwave, obviously. I decided to search Amazon reviews on this product’s page containing the word FIRE. Apparently, this has happened to others in the exact same spot as ours. There seems to be an issue with that cardboard panel because user pictures of the burn marks look nearly identical to ours.

    Model
    WMC20005YDTR
    Serial number
    TR 4 29 14454
    Bought from
    Amazon
    Bought
    Jul 10, 2014
    Where
    Columbia, South Carolina: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  90. No one hurt

    Made Nov 28, 2016, sent to the company Mar 7, 2017, published by CPSC Mar 21, 2017

    The product, in the report: Microwave

    The consumer indicates that for about a year now, the microwave will start on by itself at least once or twice a month immediately after the consumer shuts the door. The consumer states that once she opens and closed the microwave door it will shut off. The consumer states that she has only noticed it turn on once after use, never more than once.

    The consumer states that for the past month the unit starts beeping approximately two minutes after she has already removed her food out of the microwave as if indicating that the food is ready. Although this does not occur every time, the consumer estimates it happens about once every three times the microwave is turned on.

    The consumer states that she uses her unit on average at least once a day. The consumer plans on keeping the unit for at least the next thirty days in case an investigation ensues.

    Model
    WMH32517AT-0
    UPC
    Unknown
    Serial number
    TR22015832
    Bought from
    Lowe’s, Tennessee
    Bought
    Mar 15, 2013
    Where
    Morristown, Tennessee: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  91. No one hurt

    Made Nov 26, 2016, sent to the company Dec 5, 2016, published by CPSC Dec 19, 2016

    The product, in the report: Over the Range Whirlpool Gold Convection Microwave

    The microwave was being used to heat three sausage patties on a microwave safe plate when the panel on the inside right side of the microwave caught on fire.

    Model
    GMH6185XVS - 2
    Serial number
    TR10310494
    Bought from
    ApplianceConnection.com
    Bought
    Apr 15, 2011
    Where
    Middletown, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 49, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  92. No one hurt

    Made Nov 25, 2016, sent to the company Dec 5, 2016, published by CPSC Dec 19, 2016

    The product, in the report: Whirlpool countertop microwave oven.

    Sparks fly out of the right side of the microwave on the inside making it a fire hazard whenever it is turned on.

    Model
    Wmc30516as
    Serial number
    Xv121600405
    Where
    Olympia, Washington: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  93. No one hurt

    Made Nov 18, 2016, sent to the company Nov 29, 2016, published by CPSC Dec 13, 2016

    The product, in the report: Microwave oven

    Whirlpool microwave caught on fire. My wife used fire extingisher we had near the kitchen thank God. Fire was extingished. She checked and the circuit breaker did open up. We have opened a safety claim with the whirlpool corporation. Turns out they have a recall on this unit

    Wmh53520cs-0 Ser no. TR 34311556

    Model
    Wmh53520cs-0
    Serial number
    Tr34311556
    Bought from
    Hh gregg, South Carolina
    Where
    Simpsonville, South Carolina: Home/Apartment/Condominium
    Who was involved
    Age 56, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  94. No one hurt

    Made Nov 5, 2016, sent to the company Nov 15, 2016, published by CPSC Nov 30, 2016

    The product, in the report: Whirlpool WMH32519CS-1 Microwave oven

    Whirlpool WMH32519Cs-1 Microwave oven installed in our house. This unit came with a metal rack - the rack has sparked and burned the interior of the microwave. We removed the rack to prevent a house fire.

    Model
    WMH32519CS-1
    Serial number
    TR 6 09 16892
    Where
    Meridian, Idaho: Home/Apartment/Condominium
    Who was involved
    Age 45, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  95. Not said

    Made Oct 25, 2016, sent to the company Nov 2, 2016, published by CPSC Nov 17, 2016

    The product, in the report: Kitchen microwave electric panel stops functioning and cannot cancel the settings

    Faulty electric panel. Freezes and unable to cancel. Cannot control the microwave settings

    Model
    WHM 53520 CS 5
    Serial number
    Tr 619 68304
    Bought from
    Lowes, California
    Bought
    Aug 3, 2016
    Where
    San Clemente, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Unspecified
  96. Hurt, no treatment

    Made Oct 12, 2016, sent to the company Oct 20, 2016, published by CPSC Nov 3, 2016

    The product, in the report: Model number WMC30516AW0 Micro White counter top model 1.6CF

    We bought a Whirlpool Microwave Model Number WMC30516AW0 from HH Greg on 5.10.16. On 8.31.16 the microwave began throwing blue sparks when turned on. We took it back to HH Greg and the manager on duty replace the mircowave with the same model at no charge. On 10.11.16 the second microwave stopped cooking food. I was heating a steamable bag of broccoli and after 5 1/2 minutes the bag was still icey, but when I touched the interior and exterior of the microwave in the location the first microwave was throwing blue sparks, it burnt my finger tips. I feel confident if I were to have cooked something longer the microwave would have caught on fire. I contacted HH Greg and they stated it is a manufactures defect and I should call Whirlpool. I then contacted Whirlpool, explained the situation and are now waiting on a phone call within 24 to 48 hours to talk with someone about replacing the unit with a different model. There is something electronically wrong with this model.

    Incident Date: 8.31.16 and 10.11.16

    Model
    WMC30516AW0
    Serial number
    XV53500056
    Bought from
    HH Greg, North Carolina
    Bought
    Aug 31, 2016
    Where
    Mooresville, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 34, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  97. No one hurt

    Made Oct 7, 2016, sent to the company Oct 18, 2016, published by CPSC Nov 1, 2016

    The product, in the report: Microwave Oven

    The following happens with this microwave if it is operated for more than 5-6 minutes in one cooking cycle: 1) If you happen to open the door while the oven is running, the oven will not turn off. 2) When the oven finishes its cooking cycle; when I open the door the light will not turn on. 3) If we try to start another cooking cycle, the oven will no run and it displays that the door is not closed when actually the door is closed. I looked inside the micro and this oven has [REDACTED] limit switches used for the door and light safety switches. I work in the Nuclear Power Field, the company I work for received a letter from [REDACTED] instructing us to stop using their limit switch in a radiation environment. I consider this a radiation environment also and a hazard to the oven operator. I did contact Whirlpool about this issue they take my information, pass me to another office and place me on hold. That office takes my information, passes me to another office and places me on hold. This is were I end up on hold.

    Model
    WMH31017AB-1
    Serial number
    TR32369763
    Bought from
    Home Depot, Minnesota
    Bought
    Jul 1, 2013, about then
    Where
    Shoreview, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 53, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  98. No one hurt

    Made Sep 2, 2016, sent to the company Nov 10, 2016, published by CPSC Nov 28, 2016

    The product, in the report: Microwave

    The consumer indicates that his tenant informed him the microwave in her unit has sparked three or four different times. The consumer indicates that there is a metal shelf in the microwave and this is where the sparking was coming from.

    09/02/2016 - The consumer visited the home where the microwave is located at and confirmed that it sparks. When the consumer removed the metal shelf, the unit did not spark.

    The consumer is unsure if he is going to keep the unit for at least thirty days.

    Model
    WMH32519CW-1
    UPC
    Unknown
    Serial number
    TR53817898
    Bought from
    Sears, Georgia
    Bought
    Apr 5, 2016
    Where
    Tucker, Georgia: Other
    Who was involved
    Female
    The reporter’s relation to them
    My Client, Patient, Student, Etc. (professional relationship)
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  99. No one hurt

    Made Aug 31, 2016, sent to the company Sep 29, 2016, published by CPSC Oct 14, 2016

    The product, in the report: Microwave

    The consumer indicates that the unit sparks and the four metal prongs that hold the shelf spark as well when in use.

    The consumer states that a contractor inspected her microwave and said everything was plugged in correctly however when he used the unit he noticed the issue as well and advised the consumer to contact the retailer. The consumer contacted the retailer immediately however they said they could not assist her.

    The consumer indicates that she ceased use of the unit after a few days of if being installed.

    The consumer plans on keeping the unit for at least the next thirty days in case an investigation ensues.

    Model
    WMH32L19AS-1
    UPC
    Unknown
    Serial number
    TR4 24 29769
    Bought from
    Lowe’s, North Carolina
    Bought
    Aug 31, 2014, about then
    Where
    Sayetteville, North Carolina: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  100. No one hurt

    Made Aug 26, 2016, sent to the company Sep 6, 2016, published by CPSC Sep 20, 2016

    The product, in the report: Microwave Range Hood Model#WMH75520A (stainless steel)

    Microwave Range Hood Model#WMH75520A (S) Installed ~ September 2013

    The appliance caught fire while warming a bowl of soup. The plastic (on the right side) of the microwave caught fire rendering the appliance unusable. The flame burned through the side of the appliance. Fortunately, we were in the kitchen when the incident occurred, so we were able to tamp out the flames without any further damage.

    The appliance was replaced with Model #WMH53520CS-5/Serial #TR 6 13 36029 Registered online 6/25/16 Purchased at Best Buy on 5/30/16

    Model
    WMH75520A (S)
    Bought
    Sep 11, 2013, about then
    Where
    The Villages, Florida: Home/Apartment/Condominium
    Who was involved
    Age 44, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Microwave ovens

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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