Whirlpool dishwashers

174 reports to CPSC, the latest made Sep 30, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 5, 2026.

174reports to CPSC
Sep 30, 2026the latest report was made
May 22, 2011the earliest
13with the company’s comments

Brand: Whirlpool
Maker: WHIRLPOOL CORPORATIONMakers, importers or sellers, as the reports name them
Product: DishwashersCPSC’s product type: Dishwashers (code 214), in Kitchen: Appliances

Other ways the reports write the brand (12)

“Whirlpool Gold”, “Whirlpool Quiet Partner II”, “WHIRLPOOL GOLD”, “WHIRLPOOL QUITE PARTNER 1”, “Whirlpool Corporation”, “Whirlpool Gold Quiet Partner III. Series”, “Whirlpool Gold Series”, “Whirlpool Kitchen Aid”, “Whirlpool gold dishwasher”, “Whirlpool quiet partner 1”, “Whirpool Gold” and “whirlpool (Gold)”

By month

8 reports from October 2025 to September 2026; the most in May 2026, 3. 166 earlier reports, since May 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
September 2026	1
August 2026	1
July 2026	1
June 2026	1
May 2026	3
February 2026	1
September 2025	1
August 2025	2
September 2024	1
October 2023	1
March 2023	1
December 2022	1
October 2022	2
March 2022	1
February 2022	1
October 2021	1
March 2021	1
December 2020	2
October 2020	1
August 2020	1
June 2020	1
May 2020	1
March 2020	1
January 2020	1
September 2019	1
August 2019	1
May 2019	1
April 2019	1
February 2019	2
December 2018	1
October 2018	1
September 2018	2
August 2018	1
July 2018	1
May 2018	1
April 2018	1
December 2017	1
October 2017	1
September 2017	4
February 2017	1
January 2017	1
May 2016	1
April 2016	1
March 2016	1
February 2016	1
January 2016	2
November 2015	1
September 2015	1
August 2015	1
May 2015	2
April 2015	2
February 2015	1
January 2015	1
November 2014	1
October 2014	1
September 2014	2
August 2014	2
May 2014	1
April 2014	1
March 2014	3
January 2014	1
November 2013	2
October 2013	1
September 2013	1
August 2013	3
July 2013	2
June 2013	3
May 2013	2
April 2013	2
March 2013	3
January 2013	1
December 2012	2
November 2012	8
October 2012	1
September 2012	1
August 2012	2
July 2012	3
June 2012	3
May 2012	4
April 2012	4
March 2012	8
February 2012	8
January 2012	6
December 2011	7
November 2011	5
October 2011	4
September 2011	3
August 2011	3
July 2011	3
May 2011	1

How badly anyone was hurt

Emergency room 3 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
Hurt, no treatment 7 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 1 CPSC: Injury, Level of care not known
No one hurt 146 CPSC: Incident, No Injury
No incident, no one hurt 4 CPSC: No Incident, No Injury
Not said 12 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Nov 5, 2026. Updated daily.

No one hurt
Made Nov 28, 2012, sent to the company Dec 18, 2012, published by CPSC Jan 4, 2013

The product, in the report: Whirlpool Gold Model #GU1200XTLT White Dishwasher

Our Whirlpool Gold Model#GU1200XTLT Dishwasher made a loud noise and when I checked it smoke was rolling out of the right hand corner of the control panel opposite the steam vent. I had to shut off our electrical supply to it. The kitchen stinks of that plastic smell. This dishwasher was purchased 2/22/03 at Sears and installed 2/27/03. We have had it just under 10 years. Thank goodness I caught it early or it surely would have burned up.
It definitely was a fire hazard.

Model
Model # GU1200XTLT
Serial number
FPO411301
Bought from
Sears
Bought
Feb 22, 2003
Where
Midland, Michigan: Home/Apartment/Condominium
Who was involved
Age 47, Female
The reporter’s relation to them
Self
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121128-2DDB7-2147461521. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 26, 2012, sent to the company Jan 15, 2013, published by CPSC Jan 30, 2013

The product, in the report: Dishwasher

The consumer says she started smelling a plastic burning scent. Her and her husband walked in the kitchen and noticed that smoke was coming out of the dishwasher. She says that the control board caught on fire.
She didn’t see any flames but says if they had not been home there house would have burned down. the consumer says the unit was on no longer than 15 minutes before the incident occurred.
The consumer has yet to contact the manufacturer but it is her next step. Her model is listed in Release # 05-123, the serial number however is not part of the recall.

Model
GU2400XTPB3
Serial number
FS1513094
Bought from
Lowe’s Or Sears
Bought
Nov 15, 2005
Where
Mooresville, Indiana: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121126-69CB9-1286484. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 19, 2012, sent to the company Jan 25, 2013, published by CPSC Feb 8, 2013

The product, in the report: Under the counter dishwasher

The consumer stated that her husband turned on the dishwasher on the “pots and pans cycle” and approximately 2 minutes later they heard a crackling noise. The consumer stated that she went to the kitchen and found that the dishwasher was emitting smoke from the control panel that’s located on the top part of the dishwasher door. The consumer stated that she also noticed sparks coming from the back of the control panel.
Her husband decided to unplug the dishwasher. She stated that it took approximately 5 minutes for the black smoke to dissipate.
The consumer stated that she noticed that there was discoloration on the door of the dishwasher. She stated that he could not see any other damages on the dishwasher.
The consumer stated that no one was injured.
She contacted the manufacturer and they informed her that they would send a technician on 11/21/2012 to repair the dishwasher. She stated that the manufacturer would cover the cost of parts and repair.

Model
GU2500XTPS1
UPC
Unknown
Serial number
FR4507234
Bought from
Installed w/ home, Illinois
Bought
Apr 1, 2005, about then
Where
Plainfield, Illinois: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121119-7698F-1285183. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 14, 2012, sent to the company Nov 27, 2012, published by CPSC Dec 11, 2012

The product, in the report: Whirlpool Dishwasher, white, info below

During cycle, dishwasher control board on the right side started smoking. Trying to stop dishwasher using buttons or by opening the door did not work. Disconnected power to dishwasher at breaker to shut off. A little soot on the dishwasher, a strong electrical burning smell, as well as smoke are evidence of a fire, though Whirlpool claims what ‘normally’ happens is just smoke. They are sending a technician and so far have told me that they may cut me a check for $100 in exchange for the dishwasher.

Model
GU1200XTLT0
Serial number
FM4008912
Bought
Jan 1, 2002, about then
Where
SIOUX FALLS, South Carolina: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121114-82214-2147461933. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 14, 2012, sent to the company Jan 18, 2013, published by CPSC Feb 4, 2013

The product, in the report: Dishwasher

The consumer says when she came home to a smoke filled house. She says the motor were burned and melted. The consumer says it was on when she left her home but off at the time she arrived back.
She says it was on approximately 30 minutes. She says that the control panel was also blackened as well as the door to open the unit. She says she does not think that the cycle was not finished because there was a pool of water at the bottom.
She has yet to contact the manufacturer. The dishwasher falls just outside of the recall for Release # 05-123.

Model
GU2400XTPP1
Serial number
FR3801925
Bought from
Sears
Bought
Nov 15, 2006, about then
Where
Arlington, Washington: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121114-C5993-1284009. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 12, 2012, sent to the company Dec 6, 2012, published by CPSC Dec 20, 2012

The product, in the report: Whirlpool Dishwasher. Quiet Partner II. White, under counter

I started my Whirlpool Quiet Partner II dishwasher on the normal cycle wash at approximately 3 pm on 11/10. I stayed in the kitchen to straighten up and glanced over at the dishwasher to see what I thought was steam coming out of the left hand side vent, about ten minutes later. It looked strange so I went over and put my hand out to find it was not warm like steam. At that moment more smoke quickly starts pouring out the right side and smells terrible. I open the dishwasher slightly as to not get burnt if there was flames. After a few moments the smoke subsided, strong smell of burning wires and plastic. Water never filled the basin, but the dish soap had been expelled into the bottom. I did not sense heat on the interior. I am glad I was standing right there, had I not been there I strongly feel like it would have flamed and caused major damage. I found that this is happening all across the US and no recall issued yet for many models.

Model
DU943PWKQ0
Serial number
FP4721511
Where
Altamont, Unspecified: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121112-52C5D-2147462034. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Nov 5, 2012, sent to the company Nov 27, 2012, published by CPSC Dec 11, 2012

The product, in the report: Dishwasher

A few minutes after starting our dishwasher load, we noticed a foul plastic/electronics burning type smell from kitchen. Open entering the kitchen we observed smoke pouring from the front panel of the dishwasher. The dishwasher didn’t respond to key commands to “cancel/stop” the load. We ran to the garage and turned off the circuit breaker, which appearantly worked, as the smoke and smell dissappated over the next 15 minutes.

Model
Quiet Partner II
Serial number
FR2801577
Where
Harrisburg, Oregon: Home/Apartment/Condominium
Who was involved
Age 30, Male
The reporter’s relation to them
Self
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20121105-52F12-2147462198. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 1, 2012, sent to the company Nov 16, 2012, published by CPSC Dec 10, 2012

The product, in the report: Whirlpool dishwasher. I had it replaced immediately. Whirlpool has all the information since they came to my home to “fix/repair” the recall

I owned a whirlpool dishwashert that was installed in my new home in 2004. A few months after, I received a letter to schedule a fire hazard repair. The repair was done and the dishwasher was working fine until recently. On October 6, 2012 we started the dishwasher and were watching TV in the family room when we smelled plastic burning. We then notice smoke and fire coming from the front panel of the dishwasher. I try to turn it off unsuccesfully. I had to manually turn the braker off. If we had left the house and leave the dishwaser on, our house would have been burnt down 100%. Our plans for the day changed. We went shopping for a new dishwasher, Not a whirlpool or [REDACTED] of course. Though, the dishwasher was repaired, it still did catch on fire despite the fact the recall had been “fixed.” This is a very unsafe condition. Neighbors came to our house and they have never heard of, or seen a dishwasher catch on fire before. This recall could have resulted in fatalities, etc. Luckily, we were near the kitchen and in our house.

Model
manufacturer has this infomration
Bought from
Lowes, Utah
Bought
Oct 12, 2004
Where
Lehi, Utah: Home/Apartment/Condominium
Who was involved
Age 46, Male
The reporter’s relation to them
Self
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121101-2332C-2147462337. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 15, 2012, sent to the company Jan 22, 2013, published by CPSC Feb 5, 2013

The product, in the report: Dishwasher

The consumer says the dishwasher was running. The consumer was in the kitchen when she heard a noise then saw flames and sparks coming from the front control panel. This was followed by smoke.
She says that she stopped the dishwasher by opening the door pulled the fire extinguisher out. She unplugged the unit. The consumer says she has never had any problems with the unit before today’s incident. The consumer has yet to contact the manufacturer but will do so.
She says if she had not been so close with a nearby fire extinguisher, the damage could have been a lot worse.

Model
GU1200XTKT
Serial number
FM2804660
Bought from
Lowe’s
Bought
Aug 19, 2002
Where
Newbury, Ohio: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20121015-22548-1278539. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 17, 2012, sent to the company Sep 25, 2012, published by CPSC Oct 17, 2012

The product, in the report: Whirlpool front load black dishwasher

House fire lost home and all contents 10-02-2011, Whirlpool dishwasher was on at time. We had just loaded it after dinner and went to town. Fire Marshall said fire started in wall where dishwasher was located.

Bought from
Lowes
Bought
Sep 1, 2009
Where
Richland, Missouri: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120917-B628F-2147463696. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 19, 2012, sent to the company Aug 31, 2012, published by CPSC Sep 17, 2012

The product, in the report: dishwasher

While our dishwasher (Whirlpool Model GU1200XTLQ1, serial number FP0713650) was running it started emitting strong electrical smell, and some black smoke from the control panel at the top of door. We turned off the circuit breaker. I removed the control panel cover to find the circuit board, components, and connectors were burned, and in several places, melted.

Model
GU1200XTLQ1
Serial number
FP0713650
Bought from
Lowes, Tennessee
Bought
Mar 1, 2003
Where
Erwin, Tennessee: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120819-CB0E5-2147464578. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 11, 2012, sent to the company Aug 28, 2012, published by CPSC Sep 12, 2012

The product, in the report: Whirlpool gold dishwasher

Dishwasher smoked and then stopped working. Perhaps it failed as it should but there was a lot of melting on the circuit board. I wonder how close it was to of igniting. Considering the recall for [REDACTED] dishwashers I thought it best to report this on my whirlpool gold.

Model
gu1500xtkb0
Bought
Jul 18, 2002, about then
Where
camillus, New York: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool gold dishwasher, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120811-0E636-2147464856. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 19, 2012, sent to the company Aug 1, 2012, published by CPSC Aug 15, 2012

The product, in the report: Whirlpool Dishwasher Model GU1100XTLQ1 control panel

Whirlpool GU1100XTLQ1 dishwasher control panel caught fire.

Model
GU1100XTLQ1
Serial number
FR2575431
Bought from
Lowes, South Carolina
Bought
Jul 20, 2004, about then
Where
Easley, South Carolina: Home/Apartment/Condominium
Who was involved
Age 54, Male
The reporter’s relation to them
Self
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120719-89653-2147465574. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 11, 2012, sent to the company Jul 19, 2012, published by CPSC Aug 2, 2012

The product, in the report: Whirlpool Quiet Partner III, white dishwasher. Mod. No. GU2500XTPQ3, Ser. No. FS0604688.

Our diswasher caught fire near the control panel while it was running.

Model
Quiet Partner III, GU2500XTPQ3
Serial number
FS0604668
Bought from
Lowes
Bought
Sep 3, 2005, about then
Where
Williamsburg, Virginia: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120711-2C3C9-2147465803. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 2, 2012, sent to the company Jul 10, 2012, published by CPSC Jul 24, 2012

The product, in the report: Whirlpool DU1050XTPS3,

On July 1st 2012, at 1230 our Whirlpool dishwasher M/N: DU1050XTPS3, S/N: FS0301360, started to emit a burning plastic smell. The dishwasher tripped the designated circuit breaker. After disconnecting the dishwasher I started to trouble shoot the smell. I disassembled the front cover and discovered the circuit board to be burnt and melted. The circuit board P/N is Whirlpool P/N 8564544 REV REL, The circuit board was assembled in Mexico and is called a “Jabil Circuit”. The S/N appears to be 6454400283302.

Model
DU1050XTPS3
Serial number
FS0301360
Bought from
Here when we purchased the house
Where
Mason, Ohio: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120702-8C73F-2147466089. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 11, 2012, sent to the company Aug 1, 2012, published by CPSC Aug 15, 2012

The product, in the report: Dishwasher

Caller’s wife started dishwasher, she was still near the kitchen when she heard a noise, looked over at the dishwasher, saw smoke billowing from left side of the dishwasher and arching that was reaching four to five inches high coming from upper right hand side of the dishwasher.
She immediately pushed the cancel button.
She called her husband who ran in then went immediately to the breakers and turned the breaker to the dishwasher off.
No one was injured
Caller tried to contact manufacturer, however after being on hold for twenty minutes he hung up but does intend to call again.
Caller is asking for CPSC inspector to look at this dishwasher, stating that this was quite a spectacular display. Public should be made aware and he would like to obtain repair at manufacturer expense.

Model
GU1500XTLS0
Serial number
FN3906428
Bought from
Orville’s Appliance, New York
Bought
Sep 15, 2003, about then
Where
Amherst, New York: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120611-B08BE-1252447. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 6, 2012, sent to the company Jun 13, 2012, published by CPSC Jun 27, 2012

The product, in the report: Whirlpool undercounter black dishwasher

Our dishwasher started smoking and emitting fumes.

Model
DU810SWPU3
Serial number
FU3161485
Where
Davidson, North Carolina: Home/Apartment/Condominium
Who was involved
Age 52, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120606-07486-2147466901. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 5, 2012, sent to the company Jun 13, 2012, published by CPSC Jun 27, 2012

The product, in the report: dishwasher

Dishwasher caught on fire

Model
Undercounter Model
Serial number
F93480638
Where
Ocean city, Maryland: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120605-49606-2147466913. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 27, 2012, sent to the company Jun 4, 2012, published by CPSC Jun 18, 2012

The product, in the report: Dishwasher Serial Number: fs1306878 Model Number: gu2500xtps3 Price: $537.00 Purchase Date: 3/28/2005

My Whirlpool dishwasher caught on fire Friday. Smoke started pouring out of the top, there was a loud bang and flash of light. I hit the stop/cancel button but it would not stop running. I opened the dishwasher door and it continued running. Finally I shut off all the breakers to the house and then by process of elimination determine which one handled that part of the kitchen.
I went back to Lowe’s that afternoon and bought a [REDACTED]. I’ve subsequently determined that my model # had a recall but my serial number was not within the range indicated in the recall. It appears as if the recall happened before I purchased my dishwasher at Lowe’s.
Dishwasher Serial Number: fs1306878 Model Number: gu2500xtps3 Price: $537.00 Purchase Date: 3/28/2005

Model
gu2500xtps3
Serial number
fs1306878
Bought from
Lowe’s, Texas
Bought
Mar 28, 2005
Where
dallas, Texas: Home/Apartment/Condominium
Who was involved
Age 54, Male
The reporter’s relation to them
Self
As this report names them
Brand whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120527-27BF0-2147467234. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 24, 2012, sent to the company Jul 5, 2012, published by CPSC Jul 19, 2012

The product, in the report: Dishwasher

May 23rd, 2012 around 7:00pm (4hr dif) Dishwasher came with the house when caller and his family moved into it in January 2007. Caller’s wife had turned dishwasher on, left the kitchen for just a few moments and when she returned there was smoke coming out of the control panel & top of dishwasher. The smoke filled the kitchen. Caller turned the dishwasher off, opened the door although turned off at button and was spraying water all over the kitchen. Caller pulled dishwasher from below cabinet, unplugged it then he and his wife opened windows to clear smoke away. Dishwasher remains unplugged, Caller does not wish to have another of this manufacturers appliances but does request that the manufacturer assist with his replacing his dishwasher.
Consumer Added : Closed door and machine started on its own with door closed. Opend door and machine would not stop, Continued to spray water into the room.

Model
DU1055XTPBO
Serial number
FS100-1616
Bought from
Camer with house 2007, Alaska
Bought
Jan 1, 2007
Where
Kodiak, Alaska: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120524-224F2-1249676. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 22, 2012, sent to the company Jul 5, 2012, published by CPSC Jul 19, 2012

The product, in the report: Dishwasher

I purchased a Whirlpool Kitchen Aid Dishwasher model KUDS30lXSS It has been broken 4 times in 4 months. It keeps having the same problem. Fuse in control panel then control panel. They have replaced the fuse 3 times and the control panel twice. I am waiting for the next service call to fix it for the 4th time. I asked for a replacement machine and they refused. So far, it has taken. 7 service calls. First they come to diagnose the problem. Then they order the part (s). Then they come back again to install it. And, it always has the same problem. If you read the articles, Kitchenaid has had problems with their machines causing fires. I’m no expert but I suspect that this keeps breaking because the fuse in the control panel is not hearty enough. My guess is that they won’t put a fuse in hearty enough because it’s a defectively designed product and they are afraid it will cause a fire.

Model
KUDS30IXSS
Bought
Nov 17, 2011
Where
Seattle, Washington: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Whirlpool Kitchen Aid, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120522-21AC8-1249141. Submitter: State Government Agency Search for it on SaferProducts.gov
No one hurt
Made May 10, 2012, sent to the company May 17, 2012, published by CPSC Jun 1, 2012

The product, in the report: Whirpool Gold Dishwasher Model GU2500XTPT6 Serial # FS4204214

Whirlpool Dishwasher started smoking during the first 5-6 minutes of running. White then brownish smoke. Thankfully I was in the room and noticed the smoke.
MODEL GU2500XTPT6 Serial # FS4204214

Model
Model GU2500XTPT6
Serial number
FS4204214
Bought from
Lowes, North Carolina
Bought
Oct 7, 2005, about then
Where
Matthews, North Carolina: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/1/2012) WHIRLPOOL CORPORATION: The Consumer Product Safety Commission has forwarded your report of an incident in which you identified a product from our Whirlpool Corporation brands. We value the well-being of our customers, and we strive to make all our products as safe as possible. If you have not already contacted us about this issue, please e-mail the Product Safety Team of our Customer eXperience Center at Safety_customerexperience@whirlpool.com. To ensure that we have sufficient information to evaluate this incident, please include the last four digits of your CPSC Report No. in the subject line of your e-mail. In the body of the e-mail, please include a day time phone number where we can contact you along with a brief description of the report you filed with the CPSC. If a Whirlpool-manufactured or Whirlpool-marketed product or component is involved, please preserve it for possible inspection and testing if necessary.

CPSC report 20120508-4DA37-2147467764. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 26, 2012, sent to the company Jun 21, 2012, published by CPSC Jul 6, 2012

The product, in the report: Dishwasher

The consumer stated that the dishwasher had stopped in mid-cycle and the control panel indicated the clean cycle light. This incident occurred approximately 10-15 mins after it was placed in wash cycle. He discovered that the control board had malfunction because the electrical components were charred and melted. He also noticed that although there was a built-in safety device it failed as well.
4/25/12 The manufacturer was contacted and he was informed that that the dishwasher was not under warranty, there was no recall and that there would be a service charge to send out a rep.
The consumer is concerned that this dishwasher is a fire hazard and should be investigated for a recall.

Model
DU1100XTPQ3
UPC
n/a
Serial number
FS1107898
Bought from
Sears, Florida
Bought
Apr 1, 2005, about then
Where
Seffner, Florida: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120426-72C3F-1245649. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 10, 2012, sent to the company Apr 17, 2012, published by CPSC May 1, 2012

The product, in the report: Quiet Series 300

My maytag dishwasher Quiet Series 300, MDB6601AWW although not part of the recall-the heating element has been staying on and will also stay on when the door is open. I believe this can be a potential fire hazard. The element gets very hot and will only shut off if the door is opened. Sometimes it will stay hot even when the door is opened.

Model
Quiet Series 300, MDB6601AWW
Where
Ipswich, Massachusetts: Home/Apartment/Condominium
Who was involved
Age 58, Male
The reporter’s relation to them
Self
As this report names them
made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120410-64B44-2147468566. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 6, 2012, sent to the company May 10, 2012, published by CPSC May 24, 2012

The product, in the report: under the counter dishwasher

The consumer placed the dishwasher on the normal wash cycle and within 15 minutes there was smoke coming from the control panel. The cycle is approximately 15 minutes long.
The consumer noticed coming directly from the right hand side of the control panel. The consumer pressed the cancel button and opened the door. The dishwasher did not stop operating. The consumer powered the circuit breaker in the off position.
The consumer noticed that there was heat damage to the door panel and the control panel had soot on it. The circuit breaker is currently in the off position. The consumer has not contacted the firm but plans to do so.
The consumer expressed his concerns with the appliance possibly posing as a fire hazard.

Model
GU1200XTL
Bought from
Texas Appliance, Texas
Bought
Aug 28, 2002
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120406-47E01-1242187. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 2, 2012, sent to the company May 11, 2012, published by CPSC May 25, 2012

The product, in the report: Under the counter dishwasher

The consumer stated that her dishwasher had a burning odor and the control panel would no longer work. She was not in the house, but left the dishwasher on the “delay start” option. Her husband was awakened by the burning odor; when he walked in the kitchen the dishwasher was already off and would no longer work. He was unable to be precise on whether there were flames, sparks or smoke.
The consumer’s husband opened the back of the control panel to look inside and examine the damages. He found that the inside had cables burnt and the plastic areas had melted. There were no damages to her home and she did not have to contact the fire department.
The consumer believes that this a fire hazard and should be investigated.

Model
GU1200XTLB3
Serial number
FR1923692
Bought from
Sears, Ohio
Bought
Jan 4, 2004, about then
Where
Garfield Heights, Ohio: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120402-F1D8D-1241101. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 30, 2012, sent to the company May 8, 2012, published by CPSC May 22, 2012

The product, in the report: under the counter dishwasher

The consumer placed the dishwasher on the heavy wash, tuff scrub and extra rinse cycle which is two hours long. When the consumer removed the dishes from the appliance he notice that they were extremely hot to the touch. There was steam also pouring from the dishwasher.
The consumer left the door opened and pulled the racks out so the dishes could cool before removing. During that time the consumer noticed that the heating element never powered in the off position.
The consumer powered the circuit breaker in the off position. With the circuit breaker in the off position it caused the heating element to stop working, The consumer powered the circuit breaker in the on position.
He attempted to duplicate the failure with the heating element by running a cycle on the appliance (same cycle as before). When the cycle was complete the same failure occurred. The consumer powered the circuit breaker back into the off potion.
The firm was not contacted and the consumer has decided to replace the appliance instead of making any repairs.

Model
MDB7600AWQ
Serial number
23953643EL
Bought from
Clarks TV & Appliance
Bought
Mar 30, 2008
Where
Fleet, Pennsylvania: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Unspecified
As this report names them
made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120330-4928D-1240844. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 26, 2012, sent to the company Apr 18, 2012, published by CPSC May 2, 2012

The product, in the report: Dishwasher

Consumer says the dishwasher never shuts off by itself. This past week while washing a load of dishes, late in the cycle the unit started emitting a lot of smoke--filled the whole kitchen up, and doors and windows had to be opened to get the smoke out. Consumer opened the dishwasher door and pushed cancel and drain. This has happened on a previous occasion, approximately six months ago. Retailer was contacted who said they would send out a service technician, and charge for the service call. Consumer then did a “Live Chatll with Whirlpool who sent out a service technician free of charge. The tech said nothing was wrong with the dishwasher.

Model
GU2300XTVQ1
Serial number
FY4602839
Bought from
Jim’s Appliance
Bought
Mar 15, 2010, about then
Where
Unspecified: Unspecified
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120326-C17CC-1240046. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 25, 2012, sent to the company Apr 2, 2012, published by CPSC Apr 16, 2012

The product, in the report: whirlpool dishwasher GU2275XTVB1

During normal cycle, my 18 month old Whirlpool dishwasher (GU2275XTVB1) began emitting a strong burning plastic smell. I checked for any items that may have fallen and were burning down below, but nothing was there. It continued running and I began opening windows and turning on fans, still thinking it was just the large amount of plastic ware that I had in the washer. I moved my two small children upstairs away from the terrible smell, only to find it had already spread throughout our home. The smell became overwhelming and I immediately went to turn off the dishwasher, only to find that it had already tripped my circuit breaker. My husband pulled it out and turned it upside down to find severely charred wiring underneath and the metal parts were charcoal black. I’m so thankful that our circuit breaker tripped and that we didn’t start it in the early morning when my husband leaves for work like we normally do. I have lost faith in Whirlpool products due to this scary incident that left us all coughing and trying to air out the house. After reading other similar stories, I strongly believe this should be recalled before people are actually killed by these faulty dishwashers.

Model
GU2275XTVB1
Bought from
lowe’s
Bought
Sep 10, 2010
Where
san tan valley, Arizona: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand WHIRLPOOL, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120325-44200-2147468974. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 22, 2012, sent to the company Mar 29, 2012, published by CPSC Apr 12, 2012

The product, in the report: white whirlpool dishwasher

We have a Whirlpool dishwasher that is over 5 years old. The coil device is burning and a putrid burnt plastic smell is being emitted, even during a non-heated dry process. The coil has disintegrated somewhat. This process has been occurring for over a year. In fear of fire we wash our dishes by hand.

Model
DU1050XTPQ3
UPC
I dont know
Serial number
FS0301972
Bought from
Sears, California
Bought
Mar 20, 2006
Where
Aliso Viejo, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool quiet partner 1, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120322-1483D-2147469062. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 22, 2012, sent to the company Mar 30, 2012, published by CPSC Apr 13, 2012

The product, in the report: Whirlpool Quiet Partner II Dishwasher

Whirlpool Quiet Partner II Dishwasher Model DU1055XTVS8 Serial #F12419594 had an electrical short somewhere near the power cord inside the dishwasher leaving behind a burning wire smell that filled the whole house. Please note that the dishwasher was NOT in use at the time of the incident and had not been used in 3 months. It was simply plugged into an outlet. This Whirlpool dishwasher is only 7 months old and has only been used 3 times (once when it was initially installed to test a water cycle (no dishes in it) and twice during the Christmas holiday. It worked great all three times. However, this is a 2-person household with people who eat out all the time so the dishwasher has not been used since the holidays when guests were over. Very dangerous and odd incident for a dishwasher to simply short out while not in use. Please beware of this product.

Model
Whirlpool Quiet Partner II Dishwasher Model # DU1055XTVS
Serial number
F12419594
Bought from
Lowe’s
Bought
Aug 27, 2011
Where
Las Vegas, Nevada: Home/Apartment/Condominium
Who was involved
Age 47, Male
The reporter’s relation to them
Other Relative
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120322-3A3D3-2147469043. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 20, 2012, sent to the company Apr 19, 2012, published by CPSC May 3, 2012

The product, in the report: under the counter dishwasher

When the dishwasher is used, it occasionally trips the circuit breaker. This has happened 3 times so far.
Approximately 3 weeks ago, the consumer attempted to use the dishwasher, but it would not come on. The consumer looked at the circuit breaker and noticed that one of the breakers had tripped. The consumer turned the breaker back on and the dishwasher started immediately. Another time, the machine stopped after 10 mins of a cycle. The dishwasher only worked after the breaker was turned back.
The consumer has contacted the mfr. several times about this matter. A service tech. was supposed to come out to her home on 3/16/12, but the tech. did not show up. The appointment was scheduled between 1:00am - 5:00pm. The consumer called the mfr. around 3:30pm to see if she was still on schedule and the rep. (name unknown) said that she was. However, the tech. called the consumer at 3:45pm and told her that they could not make it and asked to reschedule. The appointment was rescheduled for 3/19/12.
(3/19/12) The technician came out and inspected the dishwasher. The tech. told the consumer that he had to replace the wire harness and he ordered the part. The consumer is being charged $97.57 for the part, but the firm is covering the labor and the cost of the service call.
On 3/29/12, the technician cancelled the appt to fix the dishwasher and did not show up (the second) time.
The dishwasher is used once a week.
The consumer had the person who installed the dishwasher take a look at it. He also has done other work around the consumer’s home. The installer examined the machine and showed the consumer that there was some black discoloration near the control panel of the machine. It could actually be seen from the outside of the machine.
The consumer said that she believes that this is a potential safety hazard.

Model
GU2500
Serial number
FTO111037
Bought from
Town Appliance
Bought
Jan 30, 2006
Where
Brooklyn, New York: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120320-22AEE-1238627. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 13, 2012, sent to the company Apr 5, 2012, published by CPSC Apr 19, 2012

The product, in the report: Whirlpool Under the Counter Dishwasher

The consumer stated that her under the counter dishwasher is a potential fire hazard as the dishwasher began to catch fire after it was in a cycle for 30 minutes. The consumer stated that the fire smoke timed itself out and did not further damage the consumer’s home. The consumer was not harmed or injured by the product.
The consumer did not find it necessary to call her local fire department or her home insurance company. The consumer called the firm yesterday and they agreed to send a service technician to her house tomorrow to determine a diagnosis. They offered to pay $200 toward a new one, but would not repair the dishwasher. The consumer has not called her retailer.

Model
DU1050XTPT3
Serial number
SS1303991
Bought from
Lowes, Ohio
Bought
Apr 15, 2005, about then
Where
Glenmont, Ohio: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120313-6069F-1237204. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 12, 2012, sent to the company Apr 6, 2012, published by CPSC Apr 20, 2012

The product, in the report: Dishwasher

Maytag Dishwasher repaired per recall about a yr & a half ago. 08/02/2010 per release# 10-255.
Saturday, March 10, 2012.. this overflow machine (used only with extra company when main dishwasher is full) began.
Since repair per recall on release#
Dishwasher was not being used, was just sitting in the kitchen island and began smoking, spewing out gray smoke, odor of burning electrical wires or components.
Caller unplugged dishwasher.
Called manufacturer Monday, March 12th, 2012, advised caller that repair per recall had already been completed but that it began smoking while not in use. The caller told the manufacturer that the dishwasher began to smoke while not in use. The manufacturer said the machine was out of warranty and they had no more responsibility. This dishwasher has only been used and estimated ten times.
Caller would like to have machine repaired or replaced without cost. If the machine is repaired, caller wants to know why this happened to be assured that it will not happen again and burn his house down.
Caller would like to have this dishwasher repaired at manufacturer expense and placed on recall again.

Model
MDB6759AWS0
Serial number
NW4416267
Bought
Dec 6, 2008, about then
Where
Shingle Springs, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120312-B09F6-1237032. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 24, 2012, sent to the company Mar 2, 2012, published by CPSC Mar 16, 2012

The product, in the report: Stainless steel dishwasher

I started the dishwasher after dinner and after about 20 minutes, heard an unusual, disturbing sound coming from it. Black smoke was coming out of the top right-hand side of the dishwasher. I immediately opened it, as the controls are on the inside. As water was literally spitting out of the machine, I hit cancel to turn it off. The kitchen smelled horrific. To ensure no further issues, I cut off the power to the dishwasher on our circuit board.

Model
KUDI01FLSS5
Serial number
FR2401329
Bought from
Hawkins & Sons
Where
Wilmington, Delaware: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120224-96A0F-2147469853. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 23, 2012, sent to the company Mar 2, 2012, published by CPSC Mar 16, 2012

The product, in the report: Whirlpool Gold Dishwasher - Quiet Partner III

Problem with Whirlpool dishwasher, GU2500XTPQ1. I turned the dishwasher on when I left for work, and when I returned the whole house smelled like burned plastic. The fumes were coming from the dishwasher, which would no longer turn on. It appears there was some kind of malfunction in the control panel which resulted in a fire and burned wires. The dishwasher no longer works.

Model
Whirlpool Gold Dishwasher - Quiet Partner III - GU 2500XTPQ1
Serial number
FR5009268
Bought from
Best Buy
Where
Mentor, Ohio: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120223-7491F-2147469876. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 22, 2012, sent to the company Mar 21, 2012, published by CPSC Apr 6, 2012

The product, in the report: Whirlpool Under the Counter Dishwasher

The consumer stated that the wires in her under the counter dishwasher were close to catching fire. The consumer found that there was burned wires in the box of the electrical socket. The consumer stated that the dishwasher was in a normal cycle for about an hour before the incident took place. The consumer opened the door of the dishwasher and saw water at the bottom of the dishwasher and found the dishwasher inoperable.
The consumer did not smell any smoke or burning odors. The consumer had a service technician confirm the damages on February 2, 2012. The consumer did not call the fire department and her home was not damaged. The consumer called the firm possibly on February 3, 2012. The company offered to offer the consumer 15% off a new dishwasher.
The consumer has yet to accept the offer. The consumer there is nothing else they can do for her since her product is out of warranty. The consumer has noticed similar models that have caused extensive property damage. The consumer has not called the retailer.

Model
DUD945PWSQO
Serial number
FU4048170
Bought from
Lowe’s, Florida
Bought
Feb 15, 2009, about then
Where
Englewood, Florida: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120222-45291-1233026. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 16, 2012, sent to the company Feb 24, 2012, published by CPSC Mar 9, 2012

The product, in the report: BLACK DISHWASHER UNDERCOUNTER MODEL

I BOUGHT A NEW HOME 12/2/10. IT CAME WITH A WHIRLPOOL QUITE PARTNER 1 DISHWASHER. IN FEB 2011 THE DISHWASHER STOPPED WORKING. CALLED WHIRPOOL REPAIR MAN (UNDER WARENTY) AND HE REPLACED THE THERMAL FUSE.
IN JAN 2012 THE DISHWASHER STOPPED WORKING AGAIN AND WE SMELLED SOMETHING LIKE BURNT WIRING. WE TURNED OFF THE POWER TO THE DISHWASHER AND REMOVED THE PANEL AND THE CONTROL COVER AND FOUND THE INSIDE COVER BURNED AND THE FUSE BURNT.
I CALLED WHIRPOOL AND THEY SAID THERE IS NOTHING THEY CAN DO.
I DO NOT WANT TO WIND UP WITH MY HOUSE BURNING DOWN DUE TO THIS DISHWASHER. I DO NOT FEEL COMFORTABLE HAVING IT REPAIRD. IT NEEDS TO BE REPLACED.
MODEL # DU1015XTXSO SERIAL # F02189113

Model
DU1015XTXSO
Serial number
F02189113
Bought from
I DONT KNOW
Where
INDIAN LAND, South Carolina: Home/Apartment/Condominium
Who was involved
Age 42, Female
The reporter’s relation to them
Self
As this report names them
Brand WHIRLPOOL QUITE PARTNER 1, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120216-34347-2147470127. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 13, 2012, sent to the company Mar 21, 2012, published by CPSC Apr 6, 2012

The product, in the report: Whirlpool Dishwasher Under the Counter

The consumer stated that her under the counter dishwasher poses a potential fire hazard as the dishwasher began to smoke while it was in the normal cycle. The dishwasher began to smoke after 3-5 minutes after the cycle began. The consumer stopped the smoke by opening the dishwasher. The consumer stated that she was not harmed or injured by the product. The consumer that the product appears to still be in good condition.
The consumer has not called the fire department after the incident. The consumer has been experiencing these sporadic issues for the last 3 years. The consumer called the firm and was told that they could not assist her because her product was out of warranty. The firm offered to send a repairman at her expense. The consumer has not called the retailer. The consumer stated that she thinks the product is very close to catching fire. The consumer purchased the dishwasher in 1999.

Model
DU920DFGG0
Serial number
FH3716228
Bought from
Lowe’s
Where
Carrolton, Ohio: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120213-29D2E-1230920. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 3, 2012, sent to the company Feb 13, 2012, published by CPSC Feb 28, 2012

The product, in the report: Whirlpool Gold dishwasher

I heard a pop, looked at my dishwasher and saw sparks by the upper right-hand corner. Then smoke started coming out of the dishwasher. I opened the door and smelled strong burnt odor coming from the door.

Model
GU1200XTKS0
Serial number
FM1220059
Bought from
Best Buy, Wisconsin
Bought
Apr 1, 2003
Where
Jefferson, Wisconsin: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120203-6B65D-2147470608. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 3, 2012, sent to the company Feb 10, 2012, published by CPSC Feb 27, 2012

The product, in the report: Built in Dishwasher (under counter)

control panel started smoking out the vent.

Model
DU920PFGG2
Serial number
FJ1109202
Where
Yantis, Texas: Home/Apartment/Condominium
Who was involved
Age 64, Male
The reporter’s relation to them
Self
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) WHIRLPOOL CORPORATION: The Consumer Product Safety Commission has forwarded your report of an incident in which you identified a product from our Whirlpool Corporation brands. We value the well-being of our customers, and we strive to make all our products as safe as possible. If you have not already contacted us about this issue, please e-mail the Product Safety Team of our Customer eXperience Center at Safety_customerexperience@whirlpool.com. To ensure that we have sufficient information to evaluate this incident, please include the last four digits of your CPSC Report No. in the subject line of your e-mail. In the body of the e-mail, please include a day time phone number where we can contact you along with a brief description of the report you filed with the CPSC. If a Whirlpool-manufactured or Whirlpool-marketed product or component is involved, please preserve it for possible inspection and testing if necessary.

CPSC report 20120203-857FF-2147470643. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 2, 2012, sent to the company Feb 9, 2012, published by CPSC Mar 2, 2012

The product, in the report: dishwasher

Dishwasher ran a few minutes then smelled electrical burning smell. Then smoke started coming from the dishwasher, some sparks seen from control panel. Could not stop dishwasher by pressing stop button or cancel. Had to find cord under sink and unplug it. Smoke stopped shortly after unplugging dishwasher.

Model
Quiet Partner III
Bought
Jun 15, 2003, about then
Where
Gilbert, Arizona: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool Gold, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/21/2012) WHIRLPOOL CORPORATION: The Consumer Product Safety Commission has forwarded your report of an incident in which you identified a product from our Whirlpool Corporation brands. We value the well-being of our customers, and we strive to make all our products as safe as possible. If you have not already contacted us about this issue, please e-mail the Product Safety Team of our Customer eXperience Center at Safety_customerexperience@whirlpool.com. To ensure that we have sufficient information to evaluate this incident, please include the last four digits of your CPSC Report No. in the subject line of your e-mail. In the body of the e-mail, please include a day time phone number where we can contact you along with a brief description of the report you filed with the CPSC. If a Whirlpool-manufactured or Whirlpool-marketed product or component is involved, please preserve it for possible inspection and testing if necessary.

CPSC report 20120202-F3CDB-2147470704. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 27, 2012, sent to the company Feb 3, 2012, published by CPSC Feb 17, 2012

The product, in the report: Whirlpool Dishwasher Model #GU2500XTP53 Stainless Steel door.

Whirlpool Dishwasher Model #GU2500XTPS3 just caught on fire. Filled the house with smoke. Dishwasher was midway through the wash cycle made a loud buzzing noise followed by black smoke pouring out of the top of the dishwasher where the electronic controls are. Had to unplug the unit to get it to stop running. Good thing we were home when it happened could have burned the house down.

Model
GU2500XTPS3
Serial number
FS0804663
Bought from
Sears
Bought
Mar 1, 2004, about then
Where
Boca Raton, Florida: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120127-E78A8-2147470887. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 26, 2012, sent to the company Feb 3, 2012, published by CPSC Feb 17, 2012

The product, in the report: Dishwasher

Dishwasher was set for delayed start in night. Was awoken to the smell of burning electrical. Found dishwasher running but without any of the panel indicator lights illuminated. Opened dishwasher door to investigate but the machine continued to run. Finally terminated operation by switching off breaker. Strong buned electrical odor from machine. Next morning investigated and found control panel inside door charred and nearly burned through in several locations. Wiring harness also burned through in two locations and several plastic parts melted. If I had not awoken or if we had not been home this could have caused a house fire.

Model
GU1200XTLQ0
Serial number
FM2804245
Bought from
Anderson Appliance, Washington
Bought
Sep 7, 2002
Where
Anacortes, Washington: Home/Apartment/Condominium
Who was involved
Age 65, Male
The reporter’s relation to them
Self
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120126-D2F73-2147470914. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 25, 2012, sent to the company Feb 1, 2012, published by CPSC Feb 15, 2012

The product, in the report: Whirlpool Gold Quiet Partner III.

On January 13, 2012, the Whirlpool Dishwasher (Model GU2400XTPS1; Serial # FR4515019) was running. A large pop and flash was seen coming from the kitchen and when investigated, dark black smoke was pouring out of the control panel. Power was cut to the unit and the fire stopped. After the unit cooled, the unit was removed. The control panel caught fire. I contacted Whirlpool and reported the incident. They sent an independent technician to review the unit. He determined that the control panel had caught fire and the initiation point was the P7 connector.

Model
GU2400XTPS1
Serial number
FR4515019
Bought from
home contractor
Bought
Nov 1, 2004, about then
Where
McKinney, Texas: Home/Apartment/Condominium
Who was involved
Age 33, Female
The reporter’s relation to them
Self
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120125-BE25F-2147470974. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 16, 2012, sent to the company Jun 24, 2013, published by CPSC Jul 9, 2013

The product, in the report: Whirlpool Dishwasher stainless steel trim - Mod DU915PWPSO Ser # FS1728809

Within several minutes after starting dishwasher, an electrical fire started in its control panel area and would not stop burning until I turned off circuit breaker.
Whirlpool Mod DU915PWPSO Ser # FS1728809 I removed the door cover this morning to find a burned “microtemp” switch on a heavy guage tan color wire and between that switch and that same wire was melting and burned its connection to the circuit board

Model
DU915PWPSO
Serial number
FS1728809
Bought from
Contractor
Bought
Jun 15, 2005, about then
Where
Snithfield, Virginia: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20120116-78299-2147471300. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 15, 2012, sent to the company Jan 24, 2012, published by CPSC Feb 7, 2012

The product, in the report: Whirlpool Quiet Partner II Dishwasher

Whirlpool Quiet Partner II Dishwasher Model DUI055XTVQO Serial #FY3459459 had an electtircal short ocurred in the terminal box where the power cord connects to the dishwasher wiring. The wire connectors melted and the house filled with a burning smell.

Model
DU1055XTVQO
Serial number
FY3459459
Bought from
Sears
Bought
Oct 31, 2009
Where
Madisopn, Ohio: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool Quiet Partner II, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/3/2012) WHIRLPOOL CORPORATION: The Consumer Product Safety Commission has forwarded your report of an incident in which you identified a product from our Whirlpool Corporation brands. We value the well-being of our customers, and we strive to make all our products as safe as possible. If you have not already contacted us about this issue, please e-mail the Product Safety Team of our Customer eXperience Center at Safety_customerexperience@whirlpool.com. To ensure that we have sufficient information to evaluate this incident, please include the last four digits of your CPSC Report No. in the subject line of your e-mail. In the body of the e-mail, please include a day time phone number where we can contact you along with a brief description of the report you filed with the CPSC. If a Whirlpool-manufactured or Whirlpool-marketed product or component is involved, please preserve it for possible inspection and testing if necessary.

CPSC report 20120115-B3F57-2147471306. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 5, 2012, sent to the company Jan 12, 2012, published by CPSC Jan 27, 2012

The product, in the report: Whirlpool under-counter dishwasher

My Whirlpool dishwasher GU 1200xtls2 (serial fp30008042) caught fire.
I ran the dishes on normal. I am not sure how long the cycle had run, but it was still during the “wash” cycle. I went into the kitchen and decided to check on the top rack as the last load hadn’t washed well, so I wanted to make sure water was circulating. I opened the door and saw that the top dishes were wet, but heard what sounded like electrical sizzle sounds. It was then that I noticed that there was a fire in the dishwasher-- even with water in it! I ran to turn off the power breaker then back to the dishwasher to see if I needed to call the fire department. Within a few moments the blaze had died down.
I am not sure what caught fire. I see nothing in the bottom of the dishwasher that fell on the heating element or anything like that (but right now I am not messing with it). Perplexed wondering what the heck had happened, I got on the computer, did a search and saw that Whirlpool had recalled my model, but not my serial number, due to fires.
I came here to file a safety notice.

Model
GU 1200xtls2
Serial number
fp3008042
Bought from
Lowes or Home Depot
Bought
Jan 1, 2004, about then
Where
Mebane, North Carolina: Home/Apartment/Condominium
Who was involved
Age 46, Female
The reporter’s relation to them
Self
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/25/2012) WHIRLPOOL CORPORATION: The Consumer Product Safety Commission has forwarded your report of an incident in which you identified a product from our Whirlpool Corporation brands. We value the well-being of our customers, and we strive to make all our products as safe as possible. If you have not already contacted us about this issue, please e-mail the Product Safety Team of our Customer eXperience Center at Safety_customerexperience@whirlpool.com. To ensure that we have sufficient information to evaluate this incident, please include the last four digits of your CPSC Report No. in the subject line of your e-mail. In the body of the e-mail, please include a day time phone number where we can contact you along with a brief description of the report you filed with the CPSC. If a Whirlpool-manufactured or Whirlpool-marketed product or component is involved, please preserve it for possible inspection and testing if necessary.

CPSC report 20120105-C09E5-2147471627. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 27, 2011, sent to the company Jan 5, 2012, published by CPSC Jan 20, 2012

The product, in the report: Brand new Whirlpool Quiet Partner 1 Dishwasher Model Number: DU1015XTXQ3

Brand new Whirlpool Quiet Partner 1 Model Number: DU1015XTXQ3
Incident: Machine ran normal cycle with heated dry / high temp. Burning smell and smoke emitted from Machine and then machine powered off. Machine no longer turns on. This incident occurred during the very FIRST use of the machine.

Model
DU1015XTXQ3
Where
Novi, Michigan: Mobile/Manufactured Home
Who was involved
Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111227-472AF-2147471983. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 20, 2011, sent to the company Dec 29, 2011, published by CPSC Jan 13, 2012

The product, in the report: Whirlpool Gold Dishwasher

Heard a “pop” sound from our dishwasher. Thereafter noticed a burning smell and saw smoke emitting from the control panel. Could not turn off the dishwasher via the control panel or by opening the dishwasher door. Had to flip the circuit breaker to get the machine to stop.

Model
GU1500XTLQ16
Serial number
FP046718
Bought from
Sears, Colorado
Bought
Jan 25, 2003, about then
Where
Centennial, Colorado: Home/Apartment/Condominium
Who was involved
Age 44, Male
The reporter’s relation to them
Self
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111220-60236-2147472202. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 11, 2011, sent to the company Dec 19, 2011, published by CPSC Jan 11, 2012

The product, in the report: whirlpool Gold dishwasher stainless front

dishwasher started on fire smoke wash pouring out of door I opened front door of dishwasher which g water usally stops dishwasher but it kept running and pumpin water sparks flying everwhere blake and gray smoke started filling the house had to open cabnet door and uplug dishwasher from the wall toget it to stopp running

Bought from
Best Buy, Missouri
Bought
Oct 2, 2005, about then
Where
ava, Missouri: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand whirlpool (Gold), made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/21/2011) WHIRLPOOL CORPORATION: The Consumer Product Safety Commission has forwarded your report of an incident in which you identified a product from our Whirlpool Corporation brands. We value the well-being of our customers, and we strive to make all our products as safe as possible. If you have not already contacted us about this issue, please e-mail the Product Safety Team of our Customer eXperience Center at Safety_customerexperience@whirlpool.com. To ensure that we have sufficient information to evaluate this incident, please include the last four digits of your CPSC Report No. in the subject line of your e-mail. In the body of the e-mail, please include a day time phone number where we can contact you along with a brief description of the report you filed with the CPSC. If a Whirlpool-manufactured or Whirlpool-marketed product or component is involved, please preserve it for possible inspection and testing if necessary.

CPSC report 20111211-808E4-2147472474. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 10, 2011, sent to the company Dec 29, 2011, published by CPSC Jan 13, 2012

The product, in the report: Dishwasher, white, 23” x 25” x 34” Product is located in the kitchen and is under the counter. No marking with year of manufacure.

I woke up from falling asleep on the couch and smelled something burning (around 1:00am) . I went into the kitchen and the smell got stronger. I looked at the diswasher and saw an orange glow coming out of the bottom of the door of the dishwasher. I went over to the dishwasher and the lights were going off (dishwasher shutting off and on also) and on. I cancelled the washing process and let the water run out. I opened the dishwasher and smelled a strong burning odor. I went down and throw the breaker off. I stayed up till about 1:30am to make sure there was no fire. I went to bed untill about 2:30am to check to see if there was any fire or heat and found nothing at this time. This is a Whirlpool gold dishwasher model GU1100XTLQ1 serial number FP3714818. This was on Friday December 2nd around 1:00am. At this time I am afraid to use this appliance.

Model
GU1100XTLQ1
UPC
UNKOWN
Serial number
FP3714818
Bought from
LOWES HOME IMPROVEMENT, Maryland
Bought
Jul 1, 2006
Where
BALTIMORE, Maryland: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand WHIRLPOOL GOLD, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/3/2012) WHIRLPOOL CORPORATION: The Consumer Product Safety Commission has forwarded your report of an incident in which you identified a product from our Whirlpool Corporation brands. We value the well-being of our customers, and we strive to make all our products as safe as possible. If you have not already contacted us about this issue, please e-mail the Product Safety Team of our Customer eXperience Center at Safety_customerexperience@whirlpool.com. To ensure that we have sufficient information to evaluate this incident, please include the last four digits of your CPSC Report No. in the subject line of your e-mail. In the body of the e-mail, please include a day time phone number where we can contact you along with a brief description of the report you filed with the CPSC. If a Whirlpool-manufactured or Whirlpool-marketed product or component is involved, please preserve it for possible inspection and testing if necessary.

CPSC report 20111210-FC8BA-2147472496. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 7, 2011, sent to the company Dec 15, 2011, published by CPSC Dec 30, 2011

The product, in the report: White Whirlpool dishwasher, stainless steel tub

The control panel of my Whirlpool dishwasher caught fire. I did some research and found that the model number of my dishwasher is included in a recall (http://www.cpsc.gov/cpscpub/prerel/prhtml96/96133.html), my serial number does not fall in the range shown. My model number is 665.16382300 and my serial number is FP5104601. Because of the extremely dangerous nature of this problem, I decided to go ahead and fill out this form. I can provide pictures of (and the actual failed panel) of the part with the heat/fire damage. If this had happened overnight or when I was no home, there would have been a house fire and lives as well as property could have been lost. When speaking to the manufacturer, they were very unconcerned. I would be very concerned if my product caught fire. I went ahead and bought a replacement part for $153.57 and replaced it myself.

Model
665.163.82300
UPC
unknown
Serial number
FP5104601
Bought from
Sears, Illinois
Where
Lake in the Hills, Illinois: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111207-306EF-2147472556. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 7, 2011, sent to the company Jan 11, 2012, published by CPSC Jan 26, 2012

The product, in the report: stainless steel dishwasher

The consumer is not sure where the unit was purchased from it was in the home prior to him moving in.
Shortly after starting the dishwasher on the normal/energy setting the control board begin to smoke she powered the dishwasher in the off position and left the door open.
Later in the evening he closed the door and the dishwasher began to operate and smoke began to power out of the control panel began. SO the consumer powered the circuit breaker in the off position.
The firm was contacted on 12/7/2011 and the consumer was advised that there was no recall on the unit and a report was filed ( Reference number [REDACTED]). The consumer has not made any final decisions on whether or not if he will replace and or repair the unit.

Model
KUDI01ILBL6
Serial number
FR4609328
Where
North Potomac, Maryland: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/25/2012) WHIRLPOOL CORPORATION: The Consumer Product Safety Commission has forwarded your report of an incident in which you identified a product from our Whirlpool Corporation brands. We value the well-being of our customers, and we strive to make all our products as safe as possible. If you have not already contacted us about this issue, please e-mail the Product Safety Team of our Customer eXperience Center at Safety_customerexperience@whirlpool.com. To ensure that we have sufficient information to evaluate this incident, please include the last four digits of your CPSC Report No. in the subject line of your e-mail. In the body of the e-mail, please include a day time phone number where we can contact you along with a brief description of the report you filed with the CPSC. If a Whirlpool-manufactured or Whirlpool-marketed product or component is involved, please preserve it for possible inspection and testing if necessary.

CPSC report 20111207-BEE2F-1218600. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 1, 2011, sent to the company Jan 18, 2012, published by CPSC Feb 1, 2012

The product, in the report: Stainless steel tub dishwasher

While using the dishwasher on the Sani cycle and normal dry (amount of time is unknown) when she noticed a burning odor and opened the door to the appliance and saw that the utensil basket was melted.
She contacted the firm on the same date of the she had a service call come out in 9/2011. She was informed that the failure was the circuit board and the part was replaced.
She currently uses the normal wash and energy saver dry in an attempt to prevent any hazard with the appliance. She noticed on a website that the firm has received various different reports with their dishwashers catching fires.

Model
KUDS01DJB0
Serial number
SL3803146
Bought from
Wickford Appliance, Rhode Island
Bought
May 15, 2003
Where
Providence, Rhode Island: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111201-B91DE-1217765. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 25, 2011, sent to the company Dec 2, 2011, published by CPSC Dec 16, 2011

The product, in the report: Dishwasher

Control board caught fire

Model
GU1500XTKQ0
Serial number
FL4913744
Bought from
Purchased with home
Bought
Nov 26, 2009, about then
Where
Aurora, Illinois: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/9/2011) WHIRLPOOL CORPORATION: The Consumer Product Safety Commission has forwarded your report of an incident in which you identified a product from our Whirlpool Corporation brands. We value the well-being of our customers, and we strive to make all our products as safe as possible. If you have not already contacted us about this issue, please e-mail the Product Safety Team of our Customer eXperience Center at Safety_customerexperience@whirlpool.com. To ensure that we have sufficient information to evaluate this incident, please include the last four digits of your CPSC Report No. in the subject line of your e-mail. In the body of the e-mail, please include a day time phone number where we can contact you along with a brief description of the report you filed with the CPSC. If a Whirlpool-manufactured or Whirlpool-marketed product or component is involved, please preserve it for possible inspection and testing if necessary.

CPSC report 20111125-0C1FA-2147473035. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 19, 2011, sent to the company Nov 28, 2011, published by CPSC Dec 12, 2011

The product, in the report: Stainless Steel dishwasher, black control panel

Dishwasher control panel randomly caught fire not too long after we started a load of dishes, smoke came out of the front panel and filled the kitchen. This dishwasher is a serious safety hazard, and I feel lucky that I was able to de-energize it before it got out of control. The house still smells like smoke. I took the front panel apart and found the circuit board and connectors melted and black. I have no confidence in it being safe after repair.

Model
GU1500XTKS0
Serial number
FM0612652
Bought from
RC Willey
Bought
Nov 1, 2000, about then
Where
Lehi, Utah: Home/Apartment/Condominium
Who was involved
Age 33, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/9/2011) WHIRLPOOL CORPORATION: The Consumer Product Safety Commission has forwarded your report of an incident in which you identified a product from our Whirlpool Corporation brands. We value the well-being of our customers, and we strive to make all our products as safe as possible. If you have not already contacted us about this issue, please e-mail the Product Safety Team of our Customer eXperience Center at Safety_customerexperience@whirlpool.com. To ensure that we have sufficient information to evaluate this incident, please include the last four digits of your CPSC Report No. in the subject line of your e-mail. In the body of the e-mail, please include a day time phone number where we can contact you along with a brief description of the report you filed with the CPSC. If a Whirlpool-manufactured or Whirlpool-marketed product or component is involved, please preserve it for possible inspection and testing if necessary.

CPSC report 20111119-21CE6-2147473213. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 17, 2011, sent to the company Nov 28, 2011, published by CPSC Dec 12, 2011

The product, in the report: under counter dishwasher

7 yr. old Whirlpool dishwasher stopped running during wash cycle. My wife said she had been smelling “hot electrical” components during washes in the past. After testing I found the thermal fuse had blown. After replacing the unit ran for a few washes then the smell got worse. Suddenly black smoke came out of the control panel. The fuse blew again and burned this time. I have also had problems with the machine leaking at the tub/door edges. The flexible splash guard is torn and the plastic door liner is warped. I’m done with this machine. Then I heard about the class action lawsuit on 11/17/11.

Model
qu2500xtpq1
Bought from
Sears, Rhode Island
Bought
Jun 1, 2004, about then
Where
Foster, Rhode Island: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/9/2011) WHIRLPOOL CORPORATION: The Consumer Product Safety Commission has forwarded your report of an incident in which you identified a product from our Whirlpool Corporation brands. We value the well-being of our customers, and we strive to make all our products as safe as possible. If you have not already contacted us about this issue, please e-mail the Product Safety Team of our Customer eXperience Center at Safety_customerexperience@whirlpool.com. To ensure that we have sufficient information to evaluate this incident, please include the last four digits of your CPSC Report No. in the subject line of your e-mail. In the body of the e-mail, please include a day time phone number where we can contact you along with a brief description of the report you filed with the CPSC. If a Whirlpool-manufactured or Whirlpool-marketed product or component is involved, please preserve it for possible inspection and testing if necessary.

CPSC report 20111117-64745-2147473257. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 17, 2011, sent to the company Dec 9, 2011, published by CPSC Dec 23, 2011

The product, in the report: under the counter dishwasher

The dishwasher was placed in the home prior to the consumer moving in approximately 4 years ago so the exact place of purchase is unknown.
While using the dishwasher in the wash cycle for approximately 10 minute he noticed smoke coming from the direction of the dishwasher. After carefully examining the dishwasher he noticed that there was smoke and flames coming from the control panel.
He opened the door to the dishwasher and that did not stop the unit from running so he then reached under the kitchen sink to unplug it from the wall outlet.
The firm was contacted on 11/10/2011 and scheduled a service repair for a third party company Best Service to come out to the home. They came out a few days later (exact date is unknown) and the service technician advised the consumer that the circuit board and control panel was what caused the failure.
Parts were ordered and Best Service Company will come back out to the home to make the necessary repairs when they are available. The appliance is still currently unplugged from the wall outlet and has not been used since the failure occurred.

Model
KUDI01ILBL5
Serial number
FR3107803
Where
Arvada, Colorado: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111117-B81E2-1215181. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 5, 2011, sent to the company Nov 15, 2011, published by CPSC Nov 30, 2011

The product, in the report: Whirlpool Gold Quiet Partner II, white

After having company leave I had started our dishwasher, went upstairs to put my child to bed when my husband yelled, telling me the dishwasher was smoking and throwing sparks from the face of the dishwasher where the control panel is located. The dishwasher was still running when he had left the kitchen and gone to the basement. (Electric and water do not mix). He had gone to the basement to shut the breaker off which stopped the dishwasher and stopped the sparks and smoke. Had we not been home our house could have been a total loss or worse case we could have died in the fire.

Model
Quiet Partner II, Gold
Serial number
FS0606150
Bought from
Lowes
Where
Fredericktown, Missouri: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/16/2011) WHIRLPOOL CORPORATION: The Consumer Product Safety Commission has forwarded your report of an incident in which you identified a product from our Whirlpool Corporation brands. We value the well-being of our customers, and we strive to make all our products as safe as possible. If you have not already contacted us about this issue, please e-mail the Product Safety Team of our Customer eXperience Center at Safety_customerexperience@whirlpool.com. To ensure that we have sufficient information to evaluate this incident, please include the last four digits of your CPSC Report No. in the subject line of your e-mail. In the body of the e-mail, please include a day time phone number where we can contact you along with a brief description of the report you filed with the CPSC. If a Whirlpool-manufactured or Whirlpool-marketed product or component is involved, please preserve it for possible inspection and testing if necessary.

CPSC report 20111105-4672A-2147473612. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 29, 2011, sent to the company Nov 4, 2011, published by CPSC Nov 21, 2011

The product, in the report: Whirlpool Dishwasher model # DU1148XTPB1

I ran my Whirlpool Dishwasher, model # DU1148xtpb1, on Sunday October 23, 2011 on a normal wash load cycle. During the drying portion of the cycle the control panel’s circuit board got so hot that it melted a hole in the board. The smell and smoke of melted plastic was evident throughtout my house. I purchased this machine in January 2005.

Model
DU1148XTPB1
Serial number
FR4403569
Bought from
Best Buy, New Jersey
Bought
Jan 29, 2005
Where
Petersburg, New Jersey: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111029-17180-2147473846. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 28, 2011, sent to the company Nov 4, 2011, published by CPSC Nov 21, 2011

The product, in the report: Whirlpool Gold Quiet Partner III. Dishwasher model # GU2400XTLT bisque color

I turned on my dishwasher and left the room. My son (5) noticed a bad smell, so I started searching for this smell. When I went to my kitchen my dishwasher was on fire, and kitchen was full of smoke. Immediately, I removed the kids and pets from the house, cut power to the appliance and called 911. The fire company came and said that yes it was an electrical fire from the dishwasher. I replaced the entire kitchen appliances, as now I had a bad opinion of Whirlpool appliances, and honestly, afraid the others could catch fire too. I had no idea that there was a recall on these items, till now, 7 months later.

Model
GU2400XTLT
Bought from
Lowe’s, Pennsylvania
Bought
Feb 1, 2005, about then
Where
Chambersburg, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 5, Male
The reporter’s relation to them
My Child
As this report names them
Brand Whirlpool Gold Quiet Partner III. Series, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111028-FFE63-2147473868. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 12, 2011, sent to the company Nov 2, 2011, published by CPSC Nov 17, 2011

The product, in the report: Dishwasher

Caller turned dishwasher on but only approximately a minute later saw sparks coming from the handle, smoke and smelled a burning odor.
Because she had not walked away and was beside the dishwasher she was able to open the door.
The sparks stopped after she opened the door but the burning and the odor of burning continued for maybe 3 minutes.
Caller did not trip the breaker and said it didn’t appear to be out of position, all breakers were o.k.
Caller states that dishwasher was in house when she and her husband purchased it in 1998. She is calling manufacturer once we hang up from call. That she would like to have dishwasher replaced at manufacturer expense.

Model
DU810CWD05
Serial number
FG4107633
Bought from
In house when purchased
Bought
Jan 15, 1998, about then
Where
Gaithersburg, Maryland: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20111012-B6374-1207653. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 11, 2011, sent to the company Oct 19, 2011, published by CPSC Nov 2, 2011

The product, in the report: Whirpool energy star white built in dishwasher. It has a knob not buttons. It has a switch to use heated dry or no heat dry. I’m not sure about dimensions. I believe it is a standard size.

Last week I loaded the dishwasher like normal. Added my dishwasher detergent shut the door turned it on and went about cleaning the kitchen. After 3 mins I realized I’d left a fork in the sink. So I opened the dishwasher to add the fork. Only when I’d opened the dishwasher door smoking was coming out and I smelt something burning. I left it alone until my husband got home and could look at it. When he got home he ran it each cycle everything seemed fine but it was making strange noise. Later that night I started another load. It started making noises really bad so I opened it up and there was smoke coming out. So I pulled out the racks and thought maybe it needs to be cleaned, though it wasn’t dirty at all. While I was wiping a wet soap sponged over the inside I noticed a couple burn marks. I am terrified to run the dishwasher obviously something is catching on fire somewhere or at least burning the inside. I do have pictures if you need them. Also it is a whirlpool dishwasher model #DU811SWPQ0 Please feel free to call me, [REDACTED], at [REDACTED]. Also here is my email address [REDACTED]. Thank you, [REDACTED] [REDACTED] [REDACTED] [REDACTED] [REDACTED]

Model
DU811SWPQ0
Serial number
fs2741986
Bought from
Don’t know it came with the house we just bought
Where
fernley, Nevada: Home/Apartment/Condominium
Who was involved
Age 26, Female
The reporter’s relation to them
Self
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/28/2011) WHIRLPOOL CORPORATION: The Consumer Product Safety Commission has forwarded your report of an incident in which you identified a product from our Whirlpool Corporation brands. We value the well-being of our customers, and we strive to make all our products as safe as possible. If you have not already contacted us about this issue, please e-mail the Product Safety Team of our Customer eXperience Center at Safety_customerexperience@whirlpool.com. To ensure that we have sufficient information to evaluate this incident, please include the last four digits of your CPSC Report No. in the subject line of your e-mail. In the body of the e-mail, please include a day time phone number where we can contact you along with a brief description of the report you filed with the CPSC. If a Whirlpool-manufactured or Whirlpool-marketed product or component is involved, please preserve it for possible inspection and testing if necessary.

CPSC report 20111011-B972F-2147474437. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 13, 2011, sent to the company Dec 9, 2011, published by CPSC Dec 23, 2011

The product, in the report: Whirlpool Partner IV Dishwasher, Model GU1500XTKQO, serial number FM0720274

I have a Whirlpool Gold Dishwasher, named Whirlpool Partner IV, Model GU1500XTKQO, serial number FM0720274 that started on fire. I purchased the dishwasher in August 2002, and had it installed in October 2002. In February 2009. I phone Whirlpool stating I smelled something electrical from the dishwasher. A tech comes to my home for a service call. On Feb. 13, 2009 the heating element and soap dispenser were replaced, because the electrical smell could not be properly identified, so this was the easiest solution. At about 7:30 PM Sept. 9, 2011 I started the above mentioned dishwasher. It made a crackly noise, that I first associated with the incoming water heating. Then I saw flames coming out of the control panel and thick black smoke. I immediately hit the door latch shutting off power supply. My husband turned off the dishwasher circuit. September 12 , 2011 I phone Whirlpool and reported the incident. my dishwasher is 9 years old. I can accept that a 9 year old dishwasher may stop working and attribute it to normal use. However starting on fire, is an entirely different curve. Thank goodness we were home.

Model
GU1500XTKQO
Serial number
FM0720274
Bought from
Mike’s Video, TV & Appliances, Pennsylvania
Bought
Aug 28, 2002
Where
State College, Pennsylvania: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand WhirlPool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110913-0C192-1201221. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 7, 2011, published by CPSC Sep 29, 2011

The product, in the report: Whirlpool white dishwasher

My wife and I own a Whirlpool dishwasher Model #GU2548XTPQ3 and Serial #FS0101131. On 09-06-11 my wife started our dishwasher and went to bed. about 10 minutes later our son started screaming for us from the kitchen. As we ran into the kitchen there was smoke filling the room and there were sparks and flames coming from the top of the front latch and electrical panel. I touched the front panel at the start/stop button and tried to turn it off. although the light went out of the front of the panel it continued to spark and create a flame. I quickly ran out of the house and turned off my main control panel and went inside to find a flashlight. After learning which fuse was connected to my dishwasher I turned that one off and then turned my main back on. We then went into the kitchen and found our kitchen filled with smoke but the sparks and fire were out. We also thought it was strange that the door had popped open and water was on the floor. This was obviously an electrical fire caused by the electrical panel having shorted out. I called whirlpool and they said that they would have a technician come out at no charge to look at and fix our dishwasher. I asked if we would be charged for the technician coming out and they said that they would not be charging for the house call or for the repair, but we would have to pay for the parts. My wife and I have a problem with this considering the fact that if our son had not been home at the time, our home could have been burned down or even worse, we could have been hurt or even killed.I feel that Whirlpool should be held accountable for any product that threatens it’s customers lives.

Model
GU2548XTPQ3
Serial number
FS0101131
Bought from
Best Buy
Bought
Jan 21, 2011
Where
Valencia, California: Home/Apartment/Condominium
Who was involved
Age 21, Male
The reporter’s relation to them
My Child
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110907-BD517-2147475553. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 5, 2011, sent to the company May 15, 2012, published by CPSC May 30, 2012

The product, in the report: whirlpool dishwasher undercounted black model #du1145xtpba purchased 12/07

Bad seal in dishwasher pump caused a slow leak in and under the kitchen. About $15,000 to $25,000 worth of damage.StateFarm won’t pay. Says it was a slow leak and thats not covered.

Model
du1145xtpba
Serial number
fu5243084
Bought from
lowes
Bought
Dec 3, 2007
Where
Bowling Green, Kentucky: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110905-E21D3-2147475628. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 26, 2011, published by CPSC Sep 19, 2011

The product, in the report: Whirlpool Gold-Quiet Partner III MOD GU2500XTP81 SER FR3801667

Dishwasher overheated, smoked and flames came out of button input area.
Whirlpool dishwasher Gold Quiet Partner III
MOD GU2500XTP81
SER FR3801667

Model
MOD GU2500XTP81
Serial number
FR3801667
Bought from
Sears?, Washington
Bought
Aug 18, 2005, about then
Where
Kenmore, Washington: Home/Apartment/Condominium
Who was involved
Age 41, Female
The reporter’s relation to them
Self
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110826-6F573-2147475908. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 22, 2011, sent to the company Sep 19, 2011, published by CPSC Oct 3, 2011

The product, in the report: a plastic dishwasher

This dishwasher shorted out several times before. Shortly after placing the dishwasher on the normal wash setting within a matter of minutes she noticed that the unit had powered in the off position without completing the cycle and when she attempted to power back in the on position. She reset the circuit breaker and it still would not power in the on position.
She contacted an electrician (name not provided) and he attempted to look at the unit and he could not locate duplicate the failure. She then contacted the firm on 8/15/2011 and was advised that she would be required to pay for the parts and the labor if she wanted a technician come out.
The consumer indicated that she believes the appliance might have short circuit.The consumer isn’t sure if whether or not she wants to have the unit repaired or replace.

Model
mdbh945aws3
Serial number
ny3514278
Bought from
Home Depot
Bought
Oct 15, 2009
Where
Oceanside, California: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110822-6645B-1198089. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 12, 2011, sent to the company Sep 19, 2011, published by CPSC Oct 3, 2011

The product, in the report: dishwasher

The dishwasher was powered in the on position on the normal cycle prior to the consumer going to bed and within a few hours she and her husband awoke to a strong plastic burning odor in the home.
The consumers husband got up immediately and went into the kitchen where he noticed smoking and flames coming from the control panel of the dishwasher.
The consumer’s husband used a fire extinguisher that was close by to put the fire out but there were minor smoke damages inside of the dishwasher. He then powered the circuit breaker in the off position to cease all power to the dishwasher .
On 8/12/2011 the consumer’s husband removed the control panel from the dishwasher and noticed that the wires were charred and melted together. The firm was contacted on 8/12/2011 and he advised the representative that he spoke with (representative name is unknown) that he had removed the control panel and discovered the melting and burnt wires.
The representative advised the consumer that he was not to remove the control panel and insisted that he have a technician come out to the home to service the appliance. The consumer was also advised that the appliance was no longer covered under a warranty. A technician is scheduled to come out to the home on 8/17/2011.
While doing some research on the internet the consumer came across a recall (see Release # 05-123) where her model number was affected but the serial number was not.

Model
GU2400XTPTO
Serial number
FR2801457
Bought from
Sears
Bought
Sep 14, 2006
Where
Altoona, Pennsylvania: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110812-5D467-1196490. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 25, 2011, published by CPSC Sep 29, 2011

The product, in the report: Dishwasher

Caller had started dishwasher and turned away when she heard popping and sizzling sounds then saw fire coming out of the right side of the front panel.
She unplugged the dishwasher, put the fire out and called repair same day.
Repair tech said that he had to order many parts to repair and shut breakers off.
Caller reporting due to fire hazard, said she has seen many reports online describing the same incident with the same model number.
She would like her dishwasher repaired at manufacturer expense.

Model
KUDI01ILBL6
Serial number
FSo721321
Bought from
Livingston County TV & Appliance, Missouri
Bought
Apr 15, 2005, about then
Where
Chillicothe, Missouri: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110725-CA579-1193303. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 14, 2011, published by CPSC Aug 23, 2011

The product, in the report: dishwasher

On 5/15/2011 after the cycle in the dishwasher had completed itself ( the dishwasher was placed on the normal setting for approximately an hour) she then used the lever to unlock the door to open the dishwasher when she received a minor shock to her right hand.
On 5/16/2011 after completely a load of dishes in the dishwasher (the same cycle was used) while trying to open the door she received another electrical shock (that last longer than the first incident) to her right hand.
The dishwasher is a customized door by the manufacturer it has a metal strip on the front at the top near the control panel and the color of it is cobalt blue.
The firm was contacted on 5/2/2011 and spoke with the [REDACTED] at [REDACTED] from the Safety Department and an appointment was set up for a technician to come out to take a look at the unit to determine if any repairs would need to be made. She was instructed to place gloves on her hand to go under the sink to unhook the dishwasher and not use it until a technician could come out to take a look at the dishwasher
A technician from Asians Appliances came out on 5/18/2011 he went under the sink to hook the dishwasher back up. He then used a meter that was used to detect electrical currents and while in front of the dishwasher in front of the handle of the dishwasher and the meter began to beep continuously.
He began to operate the dishwasher on the same setting the consumer normal operates it on. Shortly after powering the dishwasher on in the cycle, foul-smelling black smoke and two large flames shot out from the right side of the control panel. He had to put out the fire with dry towels.
On 6/13/2011 she contacted [REDACTED] from the firm and was advised to have the machine hauled away for scrap and not recycle so that it would not be used again. She contacted the retailer and was provided the number to Alacarte Haulaway at [REDACTED]and she scheduled an appointment to come and pick up the machine On 6/15/2011 . On the same date she faxed over documentation to [REDACTED] to show that the dishwasher was picked up She purchased a new dishwasher on 5/26/2011 by another manufacturer .

Model
KUDSOIDLSP5
Serial number
FR3401366
Bought from
McPhails
Bought
Oct 15, 2004, about then
Where
sonoma, California: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110714-253FC-1191658. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 1, 2011, published by CPSC Jul 26, 2011

The product, in the report: Whirlpool Quiet Wash Plus. Model DU929PFGQ2. Serial Number F?5308728 (I can not make out the second number in the serial number)

The dishwasher caught fire while it was not being used. It appears as if the fire was caused by an issue with the control panel on the front door. It was a Whilrpool diswasher. The model number was DU929PFGQ2.

Model
DU929PFGQ2
Serial number
F?5308728
Bought from
Sears
Bought
Jan 4, 2000, about then
Where
Perryville, Missouri: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110701-EF1C2-2147477670. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 22, 2011, published by CPSC Jun 14, 2011

The product, in the report: Whirlpool Dishwasher

Dishwasher smelt like burnt plastic

Model
DU940QWDB6
Serial number
FG5004755
Bought from
Sears, Indiana
Bought
May 25, 1998, about then
Where
Michigan: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20110522-28AAB-2147478935. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Whirlpool dishwashers

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