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Whirlpool dishwashers

174 reports to CPSC, the latest made Sep 30, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Nov 5, 2026.

  • 174reports to CPSC
  • Sep 30, 2026the latest report was made
  • May 22, 2011the earliest
  • 13with the company’s comments
Brand
Whirlpool
Maker
WHIRLPOOL CORPORATIONMakers, importers or sellers, as the reports name them
Product
DishwashersCPSC’s product type: Dishwashers (code 214), in Kitchen: Appliances
Other ways the reports write the brand (12)

“Whirlpool Gold”, “Whirlpool Quiet Partner II”, “WHIRLPOOL GOLD”, “WHIRLPOOL QUITE PARTNER 1”, “Whirlpool Corporation”, “Whirlpool Gold Quiet Partner III. Series”, “Whirlpool Gold Series”, “Whirlpool Kitchen Aid”, “Whirlpool gold dishwasher”, “Whirlpool quiet partner 1”, “Whirpool Gold” and “whirlpool (Gold)”

By month

8 reports from October 2025 to September 2026; the most in May 2026, 3. 166 earlier reports, since May 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
September 20261
August 20261
July 20261
June 20261
May 20263
February 20261
September 20251
August 20252
September 20241
October 20231
March 20231
December 20221
October 20222
March 20221
February 20221
October 20211
March 20211
December 20202
October 20201
August 20201
June 20201
May 20201
March 20201
January 20201
September 20191
August 20191
May 20191
April 20191
February 20192
December 20181
October 20181
September 20182
August 20181
July 20181
May 20181
April 20181
December 20171
October 20171
September 20174
February 20171
January 20171
May 20161
April 20161
March 20161
February 20161
January 20162
November 20151
September 20151
August 20151
May 20152
April 20152
February 20151
January 20151
November 20141
October 20141
September 20142
August 20142
May 20141
April 20141
March 20143
January 20141
November 20132
October 20131
September 20131
August 20133
July 20132
June 20133
May 20132
April 20132
March 20133
January 20131
December 20122
November 20128
October 20121
September 20121
August 20122
July 20123
June 20123
May 20124
April 20124
March 20128
February 20128
January 20126
December 20117
November 20115
October 20114
September 20113
August 20113
July 20113
May 20111

How badly anyone was hurt

  • Emergency room 3 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
  • Hurt, no treatment 7 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 1 CPSC: Injury, Level of care not known
  • No one hurt 146 CPSC: Incident, No Injury
  • No incident, no one hurt 4 CPSC: No Incident, No Injury
  • Not said 12 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Nov 5, 2026. Updated daily.

  1. No one hurt

    Made Sep 30, 2026, sent to the company Oct 7, 2026, published by CPSC Oct 22, 2026

    The product, in the report: White Whirlpool Dishwasher

    Circuit board fire

    Model
    GU3200XTXQ4
    UPC
    883049201962
    Serial number
    F14003173
    Where
    Kokomo, Indiana: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  2. Hurt, no treatment

    Made Aug 13, 2026, sent to the company Aug 18, 2026, published by CPSC Sep 2, 2026

    The product, in the report: Whirlpool Gold dishwasher Model: GU1200XTLQ3 Serial: FR2635952 Type: 575-0

    My dishwasher caught fire while it was running and starting filling my kitchen with smoke. I had to turn it off at the breaker because when I opened the door, it sprayed water everywhere and kept smoking. I inhaled the smoke , my fire alarm went off, and my 1 year old baby was in the house with me and I had to run him outside and leave him alone on the back patio. I now know this dishwasher model was part of a class action settlement for control panels catching fire. Whirlpool Gold dishwasher Model: GU1200XTLQ3 Serial: FR2635952 Type: 575-0

    Model
    GU1200XTLQ3
    Serial number
    FR2635952
    Where
    Springfield, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  3. No one hurt

    Made Jul 23, 2026, sent to the company Jul 28, 2026, published by CPSC Aug 11, 2026

    The product, in the report: Whirlpool Eco Series 24-in Top Control Built-in Dishwasher (Fingerprint Resistant Stainless Steel) with third rack, sensory cycle with AI Intelligent wash, soak and clean.

    Our whirlpool dishwasher was running a normal wash and dry cycle when we began smelling smoke in our house. After searching for several minutes, we determined it was coming from the dishwasher. A dishwasher-safe plastic lid fell onto the heating element, ignited, and caused a fire inside the dishwasher. The unit was being used for standard household dishwashing. No one was operating it manually as it was mid cycle. There were no injuries. The unit had been installed only 18 days before this happened. The heating element and surrounding area show scorching and melted plastic residue as a result. I have photos documenting the damage. I contacted Whirlpool, they sent a link to the product instruction manual and stated that plastic items falling onto the heating element are not a safety concern. They did not provide a clear resolution other than telling me to scrape off the heating element with a wooden spoon and run a rinse cycle with [REDACTED] dishwasher cleaner.

    Model
    WDT750SAKZ
    Serial number
    FF1102425
    Bought from
    Lowe’s, Arkansas
    Bought
    Jul 4, 2026
    Where
    Fayetteville, Arkansas: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  4. No incident, no one hurt

    Made Jun 17, 2026, sent to the company Jun 23, 2026, published by CPSC Jul 9, 2026

    The product, in the report: Whirlpool dishwasher WTD730HAMS

    I have a Whirlpool dishwasher model WTD730HAMZ and the issue is that the control board is defective. This causes the start button to stop working. But even worse it also causes the dishwasher to start on it own. Which is a huge safety issue that could cause harm to my property, injury to my family, or even worse. Whirlpool is aware of this defect and they continue to sell the product with no warning to the consumer. Or they make the consumer cover the cost of repair out our pockets to project their profits.

    Model
    WTD730HAMZ
    Where
    New Hope, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 30, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  5. No one hurt

    Made May 29, 2026, sent to the company Jun 3, 2026, published by CPSC Jun 17, 2026

    The product, in the report: Dishwasher

    Dishwasher caught fire. Smoke and flames started coming out of the button panel

    Model
    GU1500XTLQ3
    Serial number
    FR3524208
    Where
    San Jose, California: Home/Apartment/Condominium
    Who was involved
    Age 43, Unspecified
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  6. No incident, no one hurt

    Made May 11, 2026, sent to the company May 28, 2026, published by CPSC Jun 11, 2026

    The product, in the report: Whirlpool Dishwasher purchased from Costco

    My Whirlpool dishwasher (Model WDT750SAKZ2, purchased February 12, 2025) has developed active rust and peeling paint on the front door panel after approximately 15 months of normal household use. The rusting panel is physically adjacent to the dishwashing interior, creating a plausible risk of rust flaking and metal particle contamination of dishes, cookware, and food-contact surfaces. This is not cosmetic wear it is a material failure of the factory coating on a relatively new appliance. Whirlpool has denied the warranty claim and refused to replace the defective panel. This defect pattern appears consistent with documented complaints on consumer review platforms involving the same model. No abrasive cleaners or chemical solvents were used at any time.

    Model
    WDT750SAKZ2
    Bought from
    Costco, Hawaii
    Bought
    Feb 12, 2025
    Where
    Kapolei, Hawaii: Home/Apartment/Condominium
    Who was involved
    Age 41, Unknown
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  7. Not said

    Made May 7, 2026, sent to the company May 11, 2026, published by CPSC May 26, 2026

    The product, in the report: Whirlpool dishwasher quiet partner 2. 24 /black/ serial number(FR3601102) /model number (GU2400XTPB1)/

    My whirlpool quietpartner 2 dishwasher control board caught fire.

    Model
    Quiet Partner 2 GU2400XTPB1
    Serial number
    FR3601102
    Where
    Sevierville, Tennessee: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Unspecified
  8. No one hurt

    Made Feb 11, 2026, sent to the company Feb 17, 2026, published by CPSC Mar 3, 2026

    The product, in the report: Dishwasher

    Whirlpool dishwasher model No:WDT730HAMZ1, start the dishwasher by itself repeatedly. Only way to turn it off is turn off at the circuit breaker. We afraid to left the dishwasher on because it may flood the house besides wasting water. Called Whirlpool but they will not covered this issue because it is just outside the manufacturer 1year warranty (we have been this new house 1.5 years now). I told them it is the safety issue because the dishwasher turns itself on and will not stop!! The 1st time happened was 10 or 11 months ago which was with in the 1 year warranty period. We did call Whirlpool because it stopped a day later after we cracked the door open to relieve the moisture inside but now it runs continuously.

    Model
    WDT739HAMz1
    Serial number
    FD1700632
    Where
    Hermitage, Tennessee: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  9. No one hurt

    Made Sep 2, 2025, sent to the company Sep 11, 2025, published by CPSC Sep 25, 2025

    The product, in the report: This is a stainless steel dishwasher made by whirlpool, it came with our new build home.

    Our dishwasher heating element burned through the bottom of our dishwasher

    Model
    WDF331PAHS1
    Serial number
    FA3467219
    Where
    Anna, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  10. No one hurt

    Made Aug 28, 2025, sent to the company Sep 5, 2025, published by CPSC Sep 19, 2025

    The product, in the report: Whirlpool Eco Series 24-in Top Control Built-in Dishwasher With Third Rack Model WDT730HAMZ1 Serial FD1175283

    Less than 2 year old whirpool WDT730HAMZ1 Dishwasher will not shut off causing significant heat and fire concerns. Looks like this is a fairly common issue as shown on reviews for product on Lowes website

    Model
    WDT730HAMZ1
    Serial number
    FD1175283
    Bought from
    Lowes
    Bought
    Mar 7, 2024
    Where
    Vacaville, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made Aug 23, 2025, sent to the company Aug 26, 2025, published by CPSC Sep 10, 2025

    The product, in the report: Dishwasher 24in top control built in

    My Whirlpool dishwasher would periodically start running its motor on its own. The only way to stop it was to unplug the dishwasher. Whirlpool customer service declared this a safety issue and authorized servicing on my dishwasher that was only 17 months old. The authorized technician concluded the control panel was bad. Even though a control panel is expected to have a 15 year life Whirlpool states if the part was defective it would have been exposed during the one year warranty.

    Model
    WDTT30HAMZ O
    Serial number
    FC4043765
    Where
    Mansfield, Texas: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  12. Hurt, no treatment

    Made Sep 18, 2024, sent to the company Sep 23, 2024, published by CPSC Oct 7, 2024

    The product, in the report: Product is a Whirlpool dishwasher. Model number and serial number below.

    Dishwasher door dropped in a free fall when unlatched, injuring my wife and me. Door dropping resistance stopped working unexpectedly. Although there does not seem to be any sustaining injuries, my concern is this could happen to others and if a small child is hit with the door it could result in serious injury or possibly death. Getting hit by the door was very painful and my wife even developed bruises after being injured.

    Model
    Model Number - WDTA50SAKZ1
    Serial number
    FC0501872/ Type: 565-0
    Bought from
    Home Depot - Bothell, WA, Washington
    Bought
    Mar 11, 2023
    Where
    Kirkland, Washington: Home/Apartment/Condominium
    Who was involved
    Age 59, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  13. No one hurt

    Made Oct 2, 2023, sent to the company Oct 11, 2023, published by CPSC Oct 25, 2023

    The product, in the report: It is a regular dishwasher. Brand whirlpool

    Whirlpool, dish washer caught fire/ smoke, bad smell. It was a very scary experience. I put a load of dishes in the washer, during the cycle I smelled a harsh smell while cleaning the bathroom upstairs. My 12 year old was downstairs in his online class/ school.The smoke alarms went off , so I ran downstairs and when I saw the smoke coming from the kitchen and pushed through the toxic smell. I ran back upstairs and took of the main breaker for the dishwasher then went back down to drop a soaking rag on the outside of the dishwasher and dumped water. This could have been very , very bad if I was not home. The toxic smell started causing my child to cough throughout the day.

    Model
    GU1200XTL$0
    Serial number
    FM4515902
    Where
    Minneapolis, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 12, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  14. No one hurt

    Made Mar 27, 2023, sent to the company Mar 30, 2023, published by CPSC Apr 13, 2023

    The product, in the report: Whirlpool Model WDTA50SAKZ0, ser #FB2302256

    I purchased a Whirlpool dishwasher in May of 2021. Within 3 mos, the plastic control panel delaminated as shown in the attached picture and in Nov 2021, various lights started flashing and it stopped working even though it remained energized with the control panel lit. I called service, which came out 3 weeks later, said they didnt have parts. In Feb 2022, the service co came back and replaced the plastic laminate and the control module. 3 weeks later, the plastic laminate on the control panel delaminated again, the control module started flashing and the dishwasher failed again. Service was called, parts were ordered and after 3 weeks, I was informed that parts were not available. Whirlpool called and offered to replace the unit with a similar model claiming the existing model was no longer available. I agreed. The unit was finally replaced on June 14, 2022. The new unit was essentially the same design. Within 3 months, the plastic control panel delaminated in the same way and place and in Jan 2023, the unit started flashing and the replacement dishwasher failed in the same way the previous unit failed. Service was called, it took 3 weeks to get the parts, and in late Feb, the control panel and control module were replaced. About March 15, 2023, only 2 1/2 weeks after the control panel and module were replaced, the control panel delaminated in the same exact place and way as the 3 prior times. I have called Whirlpool several times and told them I believe the design to be defective and dangerous and asked for my money back. I told service I believe the drying cycle drives steam and/or water past the gasket, melting the adhesive on the control panel and this allows water in the form of steam, vapor or liquid to enter the control module cavity, corroding it and shorting it out. Whirlpool customer service told me the 3rd party service co. must come to repair it regardless and they will keep repairing it until the service manager declares the unit to be “nonrepairable”. They have a long case file on my complaint listed under my name, address and telephone number, I was told. I believe the design to be defective and dangerous in that water enters the electrical control components and may cause a fire and or electrocution. The same exact failure has happened 2 times on my unit and 2 times on the replacement unit for a total of 4 times since I purchased the original unit in May 2021. Frankly, I have washed more dishes than this dishwasher has. This cannot be coincidence since it keeps happening in the same place and way across two similar models. The design is defective and dangerous, notwithstanding unfair to unwary consumers who buy these units with the expectation of owning a safe and reliable dishwasher.

    Model
    WDTA50SAKZ0
    Serial number
    FB2302256
    Where
    The Woodlands, Texas: Home/Apartment/Condominium
    Who was involved
    Age 66, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  15. No one hurt

    Made Dec 10, 2022, sent to the company Dec 27, 2022, published by CPSC Jan 11, 2023

    The product, in the report: Dishwasher

    Dishwasher control board caught fire

    Model
    Gu2275xtvy1
    Serial number
    F00417117
    Where
    Weymouth, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 40, Unspecified
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  16. No one hurt

    Made Oct 27, 2022, sent to the company Nov 14, 2022, published by CPSC Nov 29, 2022

    The product, in the report: Dishwasher

    The consumer indicates that he turned his dishwasher on and approximately one hour later his wife heard a loud noise coming from the kitchen. The consumer´s wife went downstairs and checked on the unit, which she noticed was sparking and smoking. The consumer opened the dishwasher door however it still kept smoking so he removed its cover and noticed that the plug that connects into main control module was burning, arching, and smoking. The consumer immediately switched off the unit´s circuit breaker. The next morning the consumer removed the dishwasher from his kitchen and placed it in his garage.

    The consumer contacted the Manufacturer and explained the situation, also noting that the dishwasher is now irreparable.; the representative he spoke to informed him that they would still like to send a service technician to perform a diagnostic test on it.

    The consumer states the unit was used once daily.

    The consumer is unsure if he will keep his dishwasher for at least the next thirty days in case an investigation ensues.

    Model
    WDF750SAYB3
    Serial number
    F41211801
    Bought from
    Home Depot, Delaware
    Bought
    Aug 11, 2012
    Where
    Newark, Delaware: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  17. No one hurt

    Made Oct 3, 2022, sent to the company Oct 5, 2022, published by CPSC Oct 20, 2022

    The product, in the report: Whirlpool WDF530PAYW7 SN:F42916207 Dishwasher, White,

    During the wash cycle, the dishwasher control board combusted causing an acrid smoke and electrical odor throughout the house as well as soot/residue on the cabinet next to the unit. Upon further investigation, it was determined that indicated control board had also melted.

    Model
    WDF530PAYW7
    Serial number
    F42916207
    Bought from
    Arts TV and appliance
    Bought
    Nov 1, 2014, about then
    Where
    Hamden, Connecticut: Home/Apartment/Condominium
    Who was involved
    Age 14, Unspecified
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  18. No incident, no one hurt

    Made Mar 19, 2022, sent to the company Mar 23, 2022, published by CPSC Apr 6, 2022

    The product, in the report: KitchenAid Dishwasher W10502126A

    Dishwasher caught on fire and electrical smoke filled my house

    Model
    W10502126A
    Bought from
    Sears
    Where
    Paso Robles, California: Home/Apartment/Condominium
    Who was involved
    Age 38, Unspecified
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  19. No one hurt

    Made Feb 16, 2022, sent to the company Feb 18, 2022, published by CPSC Mar 7, 2022

    The product, in the report: Whirlpool Dishwasher Model # GU1100XTLQ1, Serial # FP3815889. White.

    Our Whirlpool dishwasher, Model # GU1100XTLQ1, Serial # FP3815889 started on fire last night. The main control board in the door was the culprit. Lots of smoke, and the fire scorched the edge of the countertop above the unit. We luckily were home and not asleep. This is a very dangerous product! My entire family could have been killed!

    Model
    GU1100XTLQ1
    Serial number
    FP3815889
    Where
    Mankato, Minnesota: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  20. No one hurt

    Made Oct 16, 2021, sent to the company Oct 20, 2021, published by CPSC Nov 3, 2021

    The product, in the report: Hello, on 10/13/21 My wife turned on the 2003 Whirlpool dishwasher model GU1200XTLB2 SER: fp3107... and a minute later she saw smoke, sparks and flames come from the topside of the dishwasher. She tried to open the dishwasher up to stop it and all though the flames died out fast the motor was still running. The dishwasher is hardwired so the only way to shut it off was to turn off the breaker box. This whirlpool dishwasher was part of a class action lawsuit back in 2016 ish. I bring this up because this dishwasher came with the house we brought a few years ago. The previous owner must not have received any recall notices. But it should be noted for people to check the age of there appliances. fortunately no one was injured or any damage done. normally we run this at night.

    Hello, on 10/13/21 My wife turned on the 2003 Whirlpool dishwasher model GU1200XTLB2 SER: fp3107... and a minute later she saw smoke, sparks and flames come from the topside of the dishwasher. She tried to open the dishwasher up to stop it and all though the flames died out fast the motor was still running. The dishwasher is hardwired so the only way to shut it off was to turn off the breaker box. This whirlpool dishwasher was part of a class action lawsuit back in 2016 ish. I bring this up because this dishwasher came with the house we brought a few years ago. The previous owner must not have received any recall notices. But it should be noted for people to check the age of there appliances. fortunately no one was injured or any damage done. normally we run this at night.

    Model
    GU1200XTLB2
    Serial number
    fp3107445
    Where
    Rockville, Maryland: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  21. Hurt, no treatment

    Made Mar 13, 2021, sent to the company Mar 22, 2021, published by CPSC Apr 5, 2021

    The product, in the report: mdb7959shz silver dishwasher by maytag

    Bought Maytag dishwasher June 2020 from Costco. As of February 2021, dishwasher now creates smoke and acrid burning smell when using quick and dry function. Nothing is touching the heating coil to cause this effect on our end, the consumers. Model is mdb7959shz. Suffering from breathing issues even after opening all windows in house and running house fan.

    Model
    mdb7959shz
    UPC
    n/a
    Serial number
    9451872
    Bought from
    costco
    Bought
    Jun 1, 2020, about then
    Where
    silver spring, United States: Home/Apartment/Condominium
    Who was involved
    Age 29, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  22. No one hurt

    Made Dec 28, 2020, sent to the company Jan 21, 2021, published by CPSC Feb 4, 2021

    The product, in the report: Whirlpool dishwasher, under counter design

    We were doing a load of dishes in our Whirlpool dishwasher when my wife saw a spark, then a small flame come out from under the control panel of the dishwasher. At that point she opened the dishwasher to stop the cycle and yelled for help. After she quickly explained the issue I turned off the electrical breaker to the dishwasher. After opening the control panel I found that the main control board blackened.

    The model number is DU1301XTVS2, serial number F02601715

    Model
    DU1301XTVS2
    UPC
    unknown
    Serial number
    F02601715
    Bought from
    Sears
    Bought
    Feb 1, 2010, about then
    Where
    Livonia, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 54, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  23. No one hurt

    Made Dec 26, 2020, sent to the company Jan 26, 2021, published by CPSC Feb 9, 2021

    The product, in the report: Whirlpool Dishwasher WDT920SADM1

    I have a Whirlpool WDT920SADM1. Mine failed and upon investigation the connector to the high-temp thermometer burned. It looks like it was not damaged by melt but by flame. I have pictures of the charred connecter.

    Model
    WDT920SADM1
    Serial number
    F51608119
    Bought from
    sears
    Bought
    Oct 24, 2016
    Where
    Denver, Colorado: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  24. No one hurt

    Made Oct 7, 2020, sent to the company Nov 12, 2020, published by CPSC Nov 27, 2020

    The product, in the report: Whirlpool under counter stainless steel dishwasher

    Rinsing agent dispenser cover dislodged during wash cycle. Fell to bottom of the unit and came into contact with heating coil and caught fire.

    Model
    WDTA508AHZ0
    UPC
    Not listed on u
    Serial number
    F90971343
    Bought from
    Best Buy Scottsdale
    Bought
    Nov 14, 2019
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 16, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  25. No one hurt

    Made Aug 31, 2020, sent to the company Oct 14, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Kitchenaid dishwasher

    Our dishwasher has slowly adjusted and shook itself to undeveloped. My husband pulled it out to fix it, and we have a huge problem. The vent for the dishwasher was covered by the insulation provided by the manufacturer. However, since it vents on the side, and is covered, there is no air movement. Due to that, we now have mold on our cabinets, and the moisture has made it to the floor, warping our hardwood floor. There has been enough moisture to warp our custom made cabinet, so we cannot adjust the height of the shelf. This is not ok! It’s a HUGE health concern, just for the mold!!!!! This dishwasher had nowhere to vent!!

    Model
    KDTE204ESS0
    Serial number
    F51905998
    Where
    Firestone, Colorado: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  26. No one hurt

    Made Jun 26, 2020, sent to the company Jul 16, 2020, published by CPSC Jul 30, 2020

    The product, in the report: Whirlpool 24 inch Built-in Dishwasher with black front

    I had pressed the START button of my dishwasher and went into another room. After about 5-10 minutes, my lights kept flickering on and off and I was hearing a very loud grinding noise. My husband went to investigate and found the dishwasher smoking heavily and there was a bad burning smell. He opened the dishwasher to stop it and I turned off the circuit breaker and we grabbed our fire extinguisher. We checked everywhere for signs of a fire while the front of the dishwasher was still smoking, but not on fire. It took awhile to get the door off of the dishwasher to remove from the house and when we removed the front panel, we saw the wires and plastic were black and melted.

    Model
    WDF530PLYB3
    Serial number
    F24014136
    Bought from
    Lowe’s
    Bought
    Nov 24, 2012, about then
    Where
    Sicklerville, New Jersey: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  27. No one hurt

    Made May 6, 2020, sent to the company May 15, 2020, published by CPSC Jun 1, 2020

    The product, in the report: Whirlpool Stainless Steel Dishwasher

    The wheels of my dishwasher rack have been consistently falling off during normal use. Recently, one of the wheels came off during a wash cycle, contacted and melted to the heat element. The smoke detectors in our home went off after the smoke from the melting plastic became heavy.

    Model
    WDT780SAEM1
    Serial number
    F54640600
    Bought from
    Whirlpool Inside Pass
    Bought
    Nov 20, 2015
    Where
    Rome, New York: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  28. No one hurt

    Made Mar 5, 2020, sent to the company Mar 18, 2020, published by CPSC Apr 1, 2020

    The product, in the report: wHIRLPOOL dISHWASHER mODEL WDF310PCASO Dishwashers used in a [REDACTED] apartment complex.

    I manage an Apartment Community called[redacted] . We were built in late 2012. We have had a constant issue with control boards over heating smoking and a potential fire hazard. In the last 5 months we have had 3 and all of which smoked and were charred on the plastic on the control board where power supply for the heating element. This is a huge issue and needs to be addressed immediately.

    Model
    WDF310PCASO
    Serial number
    F20605528
    Bought
    Aug 1, 2012, about then
    Where
    Happy Valley, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 48, Female
    The reporter’s relation to them
    My Client, Patient, Student, Etc. (professional relationship)
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  29. No one hurt

    Made Jan 27, 2020, sent to the company Mar 9, 2020, published by CPSC Mar 23, 2020

    The product, in the report: Whirlpool white with silver handle on front. Full size dishwasher

    The dishwasher was loaded and running on the normal cycle. My husband was in the kitchen when he heard the dishwasher crackling and saw it sparking. He ran to open the door to stop the dishwasher cycle and the odor of burnt electrical permeated the kitchen. The GFI also blew. My husband disconnected the unit and had to reset the fuse.

    Model
    WDT910SAYH1
    Serial number
    F30804171
    Bought from
    GoldCoastAppliances.com
    Bought
    Mar 11, 2013
    Where
    Grand Rapids, Minnesota: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  30. No one hurt

    Made Sep 6, 2019, sent to the company Sep 25, 2019, published by CPSC Oct 9, 2019

    The product, in the report: Whirlpool Dishwasher, Model WDT710PAYM4, Serial F32433977

    We have a Whirlpool dishwasher which I would estimate is between 5-10 years old. Model #WDT710PAYM4. We were washing a typical load of dishes when we began to notice a strong burning odor in the area. When we determined it was coming from the dishwasher we shut it down and contacted an appliance repairman. Upon inspection, the control board inside the door had been badly burned, with the inside of the board compartment appearing blackend. The compartment itself appears to have begun to melt. Fortunately we were nearby and able to shut off the machine before a fire was able to spread further. There were no other electrical issues in the home at the time, and no apparent cause outside of the machine itself.

    Model
    WDT710PAYM4
    Serial number
    F32433977
    Where
    Homewood, Illinois: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  31. No one hurt

    Made Aug 26, 2019, sent to the company Sep 4, 2019, published by CPSC Sep 18, 2019

    The product, in the report: WHirlpool Gold Series

    We were running a load in our dishwasher last night and it was towards the end of the cycle that we noticed a burning smell. We opened the dishwasher and looked in to make sure something plastic had not fallen down and was burning. There was nothing. Then smoke started coming out of the door of the dishwasher and it was extremely hot to the touch. The room started to fill with smoke and a smell of something electrical burning. We grabbed our fire extinguisher and sprayed the dishwasher. We then called 911. The fire department arrived within minutes and turned off the breaker to the dishwasher. They came into the house and checked to make sure the fire was out and nothing behind the dishwasher in the cabinet was showing heat or fire. They proceeded to pull out the dishwasher and felt and monitored the heat coming from the door. They opened the door panels and discovered the faulty wire to the control panel was the cause of the fire and destruction of the dishwasher.

    Model
    WDT790SLYM3
    Serial number
    F34403496
    Bought from
    Lowe’s, South Carolina
    Bought
    Jan 2, 2014
    Where
    Fort Mill, South Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool Gold Series, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  32. No one hurt

    Made May 2, 2019, sent to the company May 9, 2019, published by CPSC May 23, 2019

    The product, in the report: Whirlpool dishwasher

    Dishwasher part dislodged and came in contact with heating element and created smoke.

    Serial number
    F74074074
    Bought from
    lowes
    Bought
    May 1, 2009
    Where
    BROOMFIELD, Colorado: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  33. No one hurt

    Made Apr 18, 2019, sent to the company Apr 25, 2019, published by CPSC May 9, 2019

    The product, in the report: Black Whirlpool dishwasher WDT910SAYE0

    Our Whirlpool dishwasher had been started on the “overnight” cycle in the evening. In the middle of the night, my wife awoke due to a strong burning plastic odor and couldn’t locate the source. The fire department responded and discovered the dishwasher control board was smoldering and melted, and they removed the appliance from the house.

    In a separate 2015 incident, the dishwasher’s drain hose split and flooded our kitchen floor and the garage ceiling below.

    Model
    WDT910SAYE0
    Serial number
    F20802015
    Bought from
    Goedeker’s
    Bought
    Feb 20, 2012
    Where
    Medway, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  34. No one hurt

    Made Feb 26, 2019, sent to the company Mar 7, 2019, published by CPSC Mar 22, 2019

    The product, in the report: Whirlpool dishwasher, please see attached photos.

    On 11/06/2012 I bought Whirlpool Dishwasher. On 02/23/19 at about 11:30pm my wife smelled something burning a heavy plastic smell, we ran downstairs to find our dishwasher had smoke coming out from the control panel under the start button. We opened the door and then unplugged the dishwasher to stop the melting of the plastic and smoke. I called Whirlpool on 02/25/19 to report the incident. Whirlpool took my information and told me that my model number was not a recall and there was nothing they could do for me. The next day, I removed the dishwasher from our home and placed it outside for garbage pick up due to the intense stench of burnt wiring and plastic.

    Model
    WDF730PAYT3
    Serial number
    F24302345
    Bought from
    Sears, New York
    Bought
    Nov 6, 2012
    Where
    Niagara Falls, New York: Home/Apartment/Condominium
    Who was involved
    Age 50, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  35. Hurt, care not known

    Made Feb 24, 2019, sent to the company Mar 5, 2019, published by CPSC Mar 20, 2019

    The product, in the report: whirlpool built in dishwasher

    I installed the dishwasher the night before and ran it once without incident. The next day as I was shaving my wife called out my name and I ran into the kitchen to find her lying on he floor near the dishwasher with her eyes red and tearing. She appeared to be dizzy and disoriented. She said she just passed out. She said she opened the dishwasher because the light was white to indicate it is finished and she breathed in the vapors which overcame her causing her lungs and throat to burn and she passed out and fell to the ground.

    I opened the dishwasher and the fumes were overwhelming burning my eyes, throat, and nose. It resembled the smell of nitro methane top fuel dragster exhaust. I let the fumes clear out then removed the lower rack. I found plastic melted onto the exposed heating element as well as a plastic piece of the upper rack on top of the filter the same color as the melted plastic. The pieces came from the upper rack roller end stop and the folding finger holders. Opening the dishwasher 5 hours later the smell remains but is no longer overwhelming.

    The use of poorly secured plastic parts above an exposed heating element is a poor design which can lead to inhalation poisonous gases and possible consequential injury from falling. I believe that this is caused by a common dishwasher design flaw. Having an open heating element. Even if all the parts in the washer were metal there is still a risk of a person in a rush putting a bowl with a plastic wrapper or alike in the washer. I think there should be some government regulation preventing the use of an exposed heating element in a dishwasher to protect consumers.

    Model
    WDT750SAHZ
    Serial number
    f83718532
    Bought from
    lowes, California
    Bought
    Feb 23, 2019
    Where
    Benicia, United States: Home/Apartment/Condominium
    Who was involved
    Age 29, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, Level of care not known
  36. No one hurt

    Made Dec 30, 2018, sent to the company Feb 19, 2019, published by CPSC Mar 6, 2019

    The product, in the report: Whirlpool Gold Series Dishwasher. Brushed nickel finish. Model number WDT710PAYM. Purchased and installed in 5/2013

    Started dishwasher prior to going to sleep. Approximately 2 hours later had a strong smell of smoke within the home. Located the source of smoke from the dishwasher. Removed dishwasher door panel and found insulation material was melted and wiring and harness that enters control module was charred and melted. Severe smoke and heat damage to localized area around control module with minor smoke damage extending outside of door panel. Fire self extinguished within the door compartment.

    Model
    WDT710PAYM
    Bought from
    Home Depot, California
    Bought
    May 19, 2013
    Where
    Cherry Valley, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  37. No one hurt

    Made Oct 15, 2018, sent to the company Nov 6, 2018, published by CPSC Nov 21, 2018

    The product, in the report: White Whirlpool Under-the-Counter Dishwasher Model DU9309WSQ1, Serial # FY4606234

    We own a Whirlpool under the counter dishwasher Model DU9309WSQ1, Serial Number FY4606234 which we purchased from Menards in [REDACTED] several years ago. In the early morning of 10/15/2018 we used this appliance to wash dishes. In the morning we found the outer housing of the dishwasher in the area of the control panel (which is also the area where when the dishwasher vents heated air during the drying cycle) fractured along with an area in lower portion of the outer housing fractured. The housing was still in a locked position but in addition, hot water had dumped on the kitchen wood floor and on the large throw rug in the kitchen area as well. There is also a slight burnt smell to the appliance. Our dishwasher is located in the kitchen of our home.

    Model
    DU9309WSQ1
    Serial number
    FY4606234
    Bought from
    Menards, Wisconsin
    Bought
    Jan 1, 2007, about then
    Where
    Watertown, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  38. No one hurt

    Made Sep 29, 2018, sent to the company Oct 18, 2018, published by CPSC Nov 1, 2018

    The product, in the report: Whirlpool dishwasher under the counter, black model number GU2500XTPB1, serial number FR3801705.

    This past Thursday evening 27 September 2018, our dishwasher circuit board exploded and started burning. There were no active flames but there was a lot of smoke. We were unable to start the dishwasher cycle without shutting off the circuit at the circuitboard. The dishwasher is a Whirlpool that have been recalled because of a heater motor problem in 2005. We participated in the recall and had the part repaired on18 July 2005 but didn’t know about the class action lawsuit.

    In checking the websites there are many reports of the circuit boards bursting into flames or exploding but there has been no recall on the circuit boards. The model number of our dishwasher starts with G you too and the serial number is FR3801705 it was purchased on 13 November 2004 and installed on 16 November 2004.

    I just want other people to know about their propensity for these circuit boards to explode and/or burst into flames. We often left the house with the dishwasher running. Not going that we could’ve come home to a burned down house. I feel there should be some action taken by either the consumer product safety division of the government and/or the manufacturer who has been advised of this previously according to the attorney for the class-action lawsuit for the defective motors and by various news agencies that have reported this. The manufacturer, whirlpool, has our information as they mailed us a copy of the first recall back on 8 July 2005.

    We did have the fire department come to our home to ensure there was no active fire or hotspots. The firemen were present when I removed the face of the dishwasher and exposed the circuitboard where we discovered it had melted.

    Model
    GU2500XTPB1
    Serial number
    FR3801705
    Bought from
    University appliance in, Washington
    Bought
    Nov 13, 2004
    Where
    Spokane, Washington: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  39. No one hurt

    Made Sep 24, 2018, sent to the company Oct 2, 2018, published by CPSC Oct 17, 2018

    The product, in the report: Whirlpool Dishwasher White

    On September 22, 2018 a dishwasher installed in the kitchen of one of our residences begin to smoke. The facility was evacuated. No injuries reported. The 120Volt power wire coming into the circuit board showed signs of arcing and beading of the electrical wire. The concoctor had burned off. Damage was contained to the circuit board.

    Model
    WDF310PAAW1
    UPC
    N/A
    Serial number
    F23514674
    Where
    Tupper Lake, New York: Other Public Property/Office
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  40. Emergency room

    Made Aug 20, 2018, sent to the company Aug 28, 2018, published by CPSC Sep 12, 2018

    The product, in the report: Whirlpool dishwasher model #WDF550SAFS ser# FK80404533

    My sun cut his foot so bad on the dishwasher he needed 12 stitches

    Model
    WDF550SAFS
    Serial number
    FK80404533
    Bought from
    Danes Appliance
    Bought
    Jul 13, 2018
    Where
    DePere, United States: Home/Apartment/Condominium
    Who was involved
    Age 6, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  41. No one hurt

    Made Jul 17, 2018, sent to the company Aug 21, 2018, published by CPSC Sep 5, 2018

    The product, in the report: dishwasher

    The submitter set the unit to a normal wash cycle and while he was in the living he smelled a burn odor. He walked into the kitchen and noticed it was coming from the unit. He indicated that the lights on the control panel were off. He opened the door and noticed water on the bottom. He also saw flames near the side of the unit and immediately contacted the fire department. He used a fire extinguisher to put out the fire. The fire fighters arrived shortly after and they removed the unit because there was still a fire risk.

    The submitter said there are burn damages inside the unit, on the side and the floor was damaged while the unit was hauled outside.

    He contacted the firm and reported the incident (M-18-237243). He was told that his unit was not recalled and they would not assist with any replacements or compensation for property damages.

    The submitter also contacted his home insurance company and filed a claim. They have issued him a check but they told him his monthly premium will be going up and he is not sure whether he will return the check to them.

    Model
    GU9S0SCGB0
    UPC
    Unknown
    Serial number
    FH212035
    Bought from
    Best Buy, Wisconsin
    Bought
    Jun 1, 1999, about then
    Where
    Greenfield, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 65, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  42. No one hurt

    Made May 23, 2018, sent to the company Jun 13, 2018, published by CPSC Jun 27, 2018

    The product, in the report: Whirlpool, Built in Automatic Dishwasher, White, standard size

    There is mold growing under the linoleum due to our dishwasher developed a leak underneath it. No visible signs, even below in the basement, Until our kitchen floor started to ripple. By that time we are looking at $5,000 in damage (water damage, mold) We have no idea how long it had been leaking.

    Model
    GU2200XTSQ3
    Serial number
    FU3401384
    Bought from
    ABC Warehouse
    Bought
    May 12, 2008, about then
    Where
    Mansfield, United States: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  43. No one hurt

    Made Apr 5, 2018, sent to the company Aug 9, 2018, published by CPSC Aug 23, 2018

    The product, in the report: dishwasher

    (04/03/2018) The dishwasher was in use. After about 40 minutes when it was in the drying cycle, the consumer stated that his wife saw sparks and black smoke coming from the control panel. She tried to shut the unit off by opening the door of the dishwasher but it continued to hum. The consumer had to turn it off at the circuit breaker.

    Model
    GU2400XTPB3
    Serial number
    FS0705887
    Bought from
    Sears, Georgia
    Bought
    May 1, 2005, about then
    Where
    Douglasville, Georgia: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Whirlpool Gold, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  44. Seen by a doctor or nurse

    Made Dec 27, 2017, sent to the company Jan 17, 2018, published by CPSC Feb 1, 2018

    The product, in the report: Dishwasher

    My wife had started the dishwasher and about 20 minutes later it started making a craking noise and smoke came out near the controls. She turned off the breaker and the Fire Department was called to insure there was no fire in the walls or other areas near the dishwasher. Fire Department LT said to have our breaker checked by an electricion because he said it did not work. Do not believe he is trained as a Fire Investigator since, as soon as this start the breaker was turned off and it did not have time to burn the power wires at which time the breaker then should have tripped. Also I checked the is in good condition.

    Model
    WDT710PAYM6
    Serial number
    F35009089
    Bought from
    Lowes, Washington
    Bought
    Dec 1, 2014
    Where
    Chelan, Washington: Home/Apartment/Condominium
    Who was involved
    Age 32, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Whirlpool Gold, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  45. No one hurt

    Made Oct 23, 2017, sent to the company Dec 14, 2017, published by CPSC Dec 29, 2017

    The product, in the report: Whirlpool Dishwasher, premium model

    Dishwasher interior including spray arms covered and filled with black fungus/mold that is not cleaned or removed during wash cycles.

    Bought from
    HH Gregg, Indiana
    Bought
    Sep 4, 2015, about then
    Where
    Huntertown, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 55, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  46. No one hurt

    Made Sep 14, 2017, sent to the company Jan 19, 2018, published by CPSC Feb 5, 2018

    The product, in the report: Dishwasher

    Whirlpool WDF780SLYB0 dishwasher lower rack wheel, fell off and melted on to heating element. This has happened twice. The first time I caught it a year ago or so, as it happened and shut the machine down due to the odor. I ordered and replaced two wheel bracket assemblies. This time it happened as we slept and I awoke this morning to a house filled with an acrid odor. I do not know if the failed wheel this time was from an original bracket or a replacement bracket. Currently all four brackets are bent outward at the outside wheel. Potential hazard could be the fumes from the plastic melting / burning. Some dark powder residue was present when I cleaned the wheel off of the heating element, the amount of wheel remaining suggests no major fire. (have pictures of bracket and melted wheel could not upload)

    Model
    WDF780SLYB0
    Serial number
    F13702196
    Where
    Middletown, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  47. No one hurt

    Made Sep 11, 2017, sent to the company Sep 19, 2017, published by CPSC Oct 3, 2017

    The product, in the report: Dishwasher standard size

    While my dishwasher was in use, towards the end of the wash cycle, the dishwasher started making “popping” noises and black smoke started to pour out if the latch used to open the dishwasher door. The noise stopped after 5-10 seconds but smoke continued to pour out of the machine. I did open the door to see if something was on the heating element causing the smoke. I could see flames inside the door to the dishwasher. The flames were contained to the inside of the door between the front amd back panels. The door is white and I could clearly see flames for a few seconds before I went to turn off the circuit breaker, which had already tripped before I got to it. The smoke stopped c a short time later. The only damage was to the dishwasher. There were no injuries or property damage as a result of this incident.

    Model
    WDF510PAYW6
    Serial number
    F31843637
    Bought from
    Home Depot, New York
    Bought
    Dec 10, 2013, about then
    Where
    Huntington Station, New York: Home/Apartment/Condominium
    Who was involved
    Age 47, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  48. No one hurt

    Made Sep 11, 2017, sent to the company Sep 20, 2017, published by CPSC Oct 4, 2017

    The product, in the report: Whirlpool Gold Built-in Dishwasher. Model # WDT710PAYM6. Serial # F42416935.

    On September 10, 2017, I was running our Whirlpool Gold Dishwasher. I left the room and went upstairs. My family all smelled a very strong burning electrical odor throughout our entire house. I ran downstairs and the strong odor was coming from the dishwasher. It started making crackling noises, so my husband immediately turned it off, then ran down into our basement to shut off the electricity to the appliance. The hot electrical odor was very overpowering. We first dragged the built in dishwasher out, then disconnected it from the water supply and power before dragging it outside still filled with dishes and water. The dishwasher had gotten so hot, it had warped the oak veneer glued to the plywood side of the cabinetry housing it.

    Model
    WDT710PAYM6
    Serial number
    F42416935
    Bought from
    Lowe’s, Pennsylvania
    Bought
    Sep 8, 2014
    Where
    DuBois, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 17, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Whirlpool Gold, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  49. No one hurt

    Made Sep 7, 2017, sent to the company Jan 26, 2018, published by CPSC Feb 9, 2018

    The product, in the report: Whirlpool Dishwasher - Model WDF760SADW2

    SAFETY / HEALTH CONCERN – resulting from a PRODUCT DEFECT – Black Fungus/Mold/Yeast accumulation within Whirlpool Dishwasher (MOD: WDF760SADW2, SER: F53807396). Note – I am providing this information as a Licensed Professional Engineer, Concerned Consumer, and having previous experience in the design, development and testing consumer dishwashers and other consumer appliances. I have attempted to report this to the Manufacturer (Whirlpool) and it is obvious they do not have processes in place to recognize the potential severity and significance and take appropriate actions. This is a summary of my experience with a Whirlpool dishwasher and an extreme case of persistent black fungus/mold/yeast growth on every internal surface that is the result of a product design DEFECT. This occurred gradually over a period of at least several months, although as you’ll read – it is not possible to determine exactly when the defective operation started. And as I describe below, it is obvious the root cause is within the design of the dishwasher and control, resulting in a potentially very hazardous condition with no clear and obvious warning indication to user. I have attempted to communicate this issue through the Whirlpool consumer product help line – the method with text message format, and received a poor response indicating Whirlpool has little interest in understanding the potential severity of this issue. We did not have samples biologically tested, hence we do not know the specific name of it – during cleaning – it is obviously a part of the fungus (mushroom, yeast) family – you can look at the pictures and search the internet. Let me be clear – the DEFECT is the product’s design that disables the heating circuit with no warning indication to the user. The resulting unsanitary condition is the true hazard, which is a direct (and should be a reasonably expected) consequence of the Design DEFECT. Specifically, Whirlpool Dishwasher model WDF760SADW2 purchased approximately 2 two years ago from a retail outlet and installed by the retail outlet ‘factory trained’ installers – the model and serial can be read from the attached picture “Whirlpool_ID.JPG” . The DEFECT is that the appliance’s control contains a mode that will permanently disable the heating circuit and provide no warning or indication to the user. The result of this DEFECT is that inadequate water heating and drying is occurring, and in my case subsequent and significant black mold/yeast growth is fostered / not prevented. Our water heater setting delivers 125 degree F water to an adjacent sink, and to the dishwasher during extended wash cycles; but as with any American household there are surely times when the supplied water is significantly lower temperature (e.g. multiple kids taking baths and showers, laundry, etc.). This dishwasher was professionally installed, and was also serviced under warranty approximately 9 months ago – the technician indicated everything was working properly and suggested we use [REDACTED] and or [REDACTED] to remove deposits that at the time we did not recognize as this black fungus/mold – neither [REDACTED] nor [REDACTED] had any apparent effect at that time or later. As with most households, the ridiculously long wash/rinse/heat dry cycles of 2 to 4 hours or more make it unlikely for a user to recognize that the dishwasher is not properly heating the water or drying. We had noticed that for quite some time, the filters required frequent cleaning of what appeared to be soap buildup. Please see the attached photos – NOTE – all of these pictures we’re taken after we had scrubbed and removed the majority of black mold from the inside of the tub and doors. Picture titled “Spray_Manifold.jpg” is the upper rack spray arm manifold, an area where all the water for the upper rack spray arm circulates – the black deposits are mold growth with thickness up to ¼” thick – that are present in the internal water circulation path leading to the spray arm. Picture titled “Rack_Wheels.jpg” shows the accumulation/growth on the outside of the upper rack wheel assemblies – the wheels have a 1/4 inch deep groove in them that was also filled with black mold growth. Pictured titled “Whirlpool_ID” shows the nameplate label with Model and Serial number and adjacent to the label you can see the black mold growth on the inside of the dishwasher tub and on the rack slide hardware. After spending many hours over several days/weeks running cycles using all of the recommended ‘dishwasher cleaners’ [e.g. [REDACTED], [REDACTED], White Vinegar, [REDACTED], [REDACTED], and even commercial cleaning solutions] all to no effect, it became obvious that at least part of the issue was that the water was not being adequately heated, and the ‘heated dry’ cycle appeared inadequate as well. I’ll also add that we used these consumer and commercial cleaners at their ‘recommended’ quantities AND at quantities 2X and 3X all with minimal visible effects. However, during much of the testing – including normal cycles, with the dishwasher empty we did observe that a bowl placed wrong-side-up in the top rack would fill with water during the wash cycle and have a significant – ½ to 1 teaspoon of black fungus/mold settled in the bottom of the bowl at the end of the cycle – proving that this black fungus/mold was being circulated through, onto and over what we expected to be clean dishes, eating utensils and cookware. The presence of small amounts of debris at the end of wash cycles has been significantly reduced and appears to be slowly diminishing after more than a dozen HEATED wash, rinse and dry cycles. The end solution – and why this is CLEARLY A PRODUCT DEFECT – following the manufacturer’s instructions for performing diagnostic checks, I found that the electronic control had logged an operating/user error – F7 E1 – indicating that the heater had been disabled, this fault can indicate a faulting heating circuit – or – apparently it can indicate that the heater cycle did not work during a wash cycle. The error code permanently disabled the heater circuit and provided no warning or indication. The dishwasher ‘diagnostic mode’ indicated no error within the heating circuit, but the user mode error code persisted. Cycling power (via circuit breaker) did not reset this error code. And – after checking components, and finding everything appeared okay, I was able to erase that error code – and the heating circuit worked, and has continued to work normally through a dozen or more cycles after the error was cleared. The dishwasher has ran two dozen or more cycles after the error code was cleared, and since then the heater cycle appears to function as normal/expected, and the user error code has not reappeared. The rest of solution – entailed many hours of disassembling everything removable, soaking and then scrubbing with a sterilizing solution of bleach; during which time we found that basically every nook and cranny of every part and assembly inside the dishwasher was covered and/or filled with a layer of black mold with thickness of 1/8 to ¼ inch more. For example – mold was present inside the detergent and rinse aid dispensers, and inside the The dishwasher tub is Stainless Steel – since bleach can damage low grades of stainless steel we used a combination of cleaning spray and aerosol foaming cleaners plus much scrubbing to clean the stainless steel tub and door parts. For the moment, the dishwasher appears visually clean and the heater circuit appears to work and the amount of post-wash organic debris with the dishwasher empty has been greatly diminished. [REDACTED] Licensed Professional Engineer, State of Indiana

    Model
    WDF760SADW2
    Serial number
    F53807398
    Bought from
    Factory Distributor - HH Gregg
    Bought
    Sep 1, 2015, about then
    Where
    Huntertown, Indiana: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  50. No one hurt

    Made Feb 5, 2017, sent to the company Mar 3, 2017, published by CPSC Mar 17, 2017

    The product, in the report: Dishwasher

    Whirlpool model #GU2500XTPS3 Serial #FS2812861 began smoking out the top of the unit. Unit would not shut down until the breaker was thrown. Strong electrical burning smell from the unit.

    Model
    GU2500XTPS3
    Serial number
    FS2812861
    Where
    Ammon, Idaho: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  51. No one hurt

    Made Jan 10, 2017, sent to the company Mar 20, 2017, published by CPSC Apr 3, 2017

    The product, in the report: Dishwasher

    This consumer is reporting his dishwasher purchased during the Autumn of 2004 from a retailer in Indiana. He had no problems with the unit until Monday, January 2, 2017 when his wife started the dishwasher, called him because she smelled an odd odor. He came upstairs immediately but in that time the dishwasher was emitting black smoke with blue flame coming from the front. The flames were around two or three inches coming out of the unit. The caller said that blue flames identify electrical fire. There are no injuries being reported He contacted the manufacturer the same day and he was referred to their website for an online web session.

    Model
    DU1100XTPS1
    Serial number
    FR3901969
    Bought from
    HH Gregg, Indiana
    Bought
    Oct 25, 2004, about then
    Where
    Greenwood, Indiana: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Whirlpool Gold, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  52. No one hurt

    Made May 17, 2016, sent to the company May 25, 2016, published by CPSC Jun 9, 2016

    The product, in the report: Built-in dishwasher, white, with stainless steel interior

    We went to bed with the dishwasher on its Delay Start Mode / Pots and Pans.

    When we awoke in the morning, the cycle had only partially run -- the dishes were not fully cleaned. The dishwasher controls were unresponsive so I checked its circuit breaker--it was still on.

    Tried again to start the dishwasher but it was dead.

    Opened up the dishwasher’s control panel to look for a blown fuse and discovered that its main circuit board had caught fire during the night.

    Transistor Q2 appeared to have failed as it was scorched.

    The cable harnesses to the circuit board were melted.

    The circuit board was severely burnt, both front and back.

    The flexible ribbon cable that passed underneath the board had melted and 2 of its metal traces had fused themselves to the plastic circuit board enclosure and burned right through it.

    Molten plastic had dripped down to the bottom of the plastic casing and left a plume of soot upwards and throughout the top of the casing.

    I presume that the dishwasher’s thermal cutoff (located in an opening on the top side of the plastic circuit board casing) had sensed the heat from the fire and cut the power to the dishwasher before the fire spread.

    After opening the dishwasher to investigate, the kitchen was filled with an acrid burning plastic smell that lasted several days.

    Model
    GU2300XTKQ0
    Serial number
    FM1303886
    Bought from
    Sears
    Where
    Victoria, Canada: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  53. Not said

    Made Apr 26, 2016, sent to the company May 4, 2016, published by CPSC May 18, 2016

    The product, in the report: Dishwasher, whirlpool gold series, type-582-1

    Loaded and started dishwasher with load of dirty dishes, ran about an hour, noticed a smell of smoke in the house coming from kitchen. Checked kitchen out ,dishwasher was smoking immediately shut it off pulled it out and unplugged it.Controle panel caught fire.

    Model
    WDF750SAYM1
    Serial number
    F30419703
    Bought from
    Sears, Colorado
    Where
    Mack, Colorado: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Unspecified
  54. Not said

    Made Mar 30, 2016, sent to the company Apr 7, 2016, published by CPSC Apr 21, 2016

    The product, in the report: Under counter dishwasher

    Lisle Woodridge Fire District personnel started the dishwasher in fire station #52, then responded on an emergency call. Upon returning to the station, they found the kitchen filled with smoke and the dishwasher’s control panel was damaged by fire.

    Model
    WDF310PAAS1
    Serial number
    F22916046
    Where
    Woodridge, Illinois: Other Public Property/Office
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Unspecified
  55. No one hurt

    Made Feb 17, 2016, sent to the company Feb 25, 2016, published by CPSC Mar 10, 2016

    The product, in the report: DISHWASHER

    Dishwasher was running when it started to smoke. Breaker was tripped and I open the door to the unit and smoke came out of the vents in the door. I could tell by the smell that it was electrical. I took the door panel off and could see that the wires going into the control box were black and burnt. Called whirlpool and they arranged to have a serviceman come and look at the unit. A week later he came and said the unit would have to be replaced because of the damage from the electrical fire. Dishwasher was purchased Aug 2012

    Model
    WDT910SSYMO
    Serial number
    F21909211
    Bought from
    SEARS, Wisconsin
    Where
    Holmen, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand WHIRLPOOL, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  56. No one hurt

    Made Jan 11, 2016, sent to the company Feb 24, 2016, published by CPSC Mar 9, 2016

    The product, in the report: dishwasher

    (1/4/16) The consumer set the dishwasher to a wash cycle. About 15 minutes later the consumer’s daughter walked into the kitchen and noticed smoke coming from the top of the dishwasher, near the control panel. The consumer’s daughter called for the consumer. When the consumer walked in the kitchen she noticed the smoke and pushed the “Off” button but the dishwasher failed to turn off. The consumer then opened the door and the dishwasher stopped. The consumer states the control panel was hot to the touch. The consumer opened the windows to let out the smoke. The consumer did not notice burn damages outside or inside the dishwasher. The consumer states the dishes were not damaged.

    The consumer called her father to disconnect the dishwasher.

    The consumer plans to contact the firm.

    There are no prior incidents.

    The consumer uses the dishwasher twice a week.

    The consumer believes the dishwasher poses a fire hazard.

    Model
    GU1500XTKS0
    UPC
    Unknown
    Serial number
    FM2321097
    Bought from
    Sears, Massachusetts
    Bought
    May 28, 2002
    Where
    Ludlow, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  57. No one hurt

    Made Jan 6, 2016, sent to the company Mar 9, 2016, published by CPSC Mar 23, 2016

    The product, in the report: Dishwasher

    Consumer stated that while the dishwasher was in use for approximately 30 mins when he smelled a burning odor, he heard a popping noise and then he noticed smoke emitting from the top of the unit. He stated that the smoke alarm went off and while he was trying to unplug the dishwasher it was overwhelmingly hot, he was finally able to do so.

    Consumer stated that the alarm system alerted the fire department during the time as well and he was informed that they had seen several of these incidents with these dishwashers. (1/5/16) He contacted the retailer and he was informed that they would investigate the problem. He also contacted the company’s service number which was closed at the time.

    1/6/15 Consumer contacted the retailer again and they advised that his model was not part of the recall. Caller feels that his dishwasher is a fire hazard and should be recalled.

    Model
    WDT710PAYM3
    Serial number
    FT23942581
    Bought from
    Lowes, Michigan
    Bought
    Oct 29, 2012
    Where
    Clarkston, Michigan: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  58. Emergency room

    Made Nov 16, 2015, sent to the company Nov 24, 2015, published by CPSC Dec 9, 2015

    The product, in the report: Whirlpool Dishwasher

    Fire crews responded to a residential structure fire at a single family dwelling. the fire originates in the control panel of an under-the-counter dishwasher. The female occupant was transported to a nearby hospital for minor burns and smoke inhalation.

    Model
    WDF510PAY52
    UPC
    Unknown
    Serial number
    F21234991
    Where
    McKeesport, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 67, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  59. No one hurt

    Made Sep 3, 2015, sent to the company Sep 14, 2015, published by CPSC Sep 28, 2015

    The product, in the report: Whirlpool dishwasher, white, model WDF530PLYW5, serial F32307109

    Normal load of dishes. At approximately the end of wash cycle, black smoke started coming from steam vent. The smoke smelled like an electrical fire. I was able to turn off circuit at fuse box before fire burned beyond the interior of the front door of the dishwasher. Before turning off power, I could hear electrical arcing inside the front panel. Had I not been standing next to the dishwasher when this began, I expect that the fire would have continued.

    Model
    WDF530PLYW5
    Serial number
    F32307109
    Bought from
    Lowes
    Bought
    Sep 3, 2013, about then
    Where
    Bellingham, Washington: Home/Apartment/Condominium
    Who was involved
    Age 54, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  60. No one hurt

    Made Aug 7, 2015, sent to the company Sep 22, 2015, published by CPSC Oct 6, 2015

    The product, in the report: Dishwasher

    Caller stated that the dishwasher was turned on and approximately 20 mins later, there was black smoke emitting from the control panel. He opened the door to cancel the operation but it kept running, he had to use the circuit breaker to switch the power. Caller stated that there was a service call about early 2006 to replace the heating coil. There were no prior incidents.

    Caller experienced similar problems of Release # 05-123. Hazard: An electrical defect within the dishwashers’ wash motor wiring poses a risk of the motor overheating and possibly catching fire.

    The manufacturer was not contacted as yet.

    Caller feels that this dishwasher is a fire hazard and should be recalled.

    Model
    GU2548XTPS1
    Serial number
    FR4502542
    Bought from
    Circuit City, California
    Bought
    Jan 8, 2005, about then
    Where
    Fremont, California: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  61. Not said

    Made May 30, 2015, sent to the company Jun 9, 2015, published by CPSC Jun 23, 2015

    The product, in the report: under counter dishwasher

    Our Whirlpool Gold 3 Dishwasher Model GU2400-XTPB (bought in 2004 ) started making loud popping sounds, followed by sparks and smoke from melting plastic and electronic components on the control board during a dish-washing cycle. We had to manual turn of the circuit breaker to stop the dishwasher and the board from continuing burning. When talking to Whirlpool Customer Service we were told that it is normal that a dishwasher fails in that manner. We kindly disagree since the burning was only stopped by us disabling the electric circuit, sparks and flames were clearly visible in front of the dishwasher and the fault could have caused greater damage to our kitchen and house if we would not have intervened.

    Model
    GU2400XTPB0
    Serial number
    FR3103572
    Bought from
    Lowes, Maryland
    Bought
    Jan 24, 2005
    Where
    Silver Spring, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Unspecified
  62. No one hurt

    Made May 12, 2015, sent to the company Jun 18, 2015, published by CPSC Jul 2, 2015

    The product, in the report: Maytag Dishwasher

    On 12/01/09 (approximately) the consumer states while the unit was being used the consumer noticed a burn odor. The consumer opened the door to stop the cycle and noticed burn damages on the bottom of the unit near the heating element. The consumer states the control panel stopped working since then and the unit has not been used. The consumer states the control panel never worked properly and had issues with it since the unit was installed. The consumer contacted the firm and informed them of the incident. The consumer was told that her unit is not part of a recall and the unit would be repaired at her own expense.

    The consumer called the firm again about a year ago for assistance with a repair but the firm told the consumer that any repair would be at the consumer’s expense. The consumer believes her unit should be included in recall # 07-094. The consumer believes the unit poses a fire hazard and the firm should repair the unit free of charge.

    The unit was used 3 times a week.

    The unit’s model number is listed in recall # 07-094 but the serial number is not included.

    Model
    MDB7600AWB
    UPC
    Unknown
    Serial number
    22265247EA
    Bought from
    DirectBuy, Alabama
    Bought
    Feb 1, 2004, about then
    Where
    SE Huntsville, Alabama: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  63. Hurt, no treatment

    Made Apr 22, 2015, sent to the company Apr 30, 2015, published by CPSC May 14, 2015

    The product, in the report: Whirlpool Dishwasher Black with electronic control

    Started the Whirlpool dishwasher. After 2-3 min. the control panel started to smoke and filled the kitchen and house with thick acrid smoke. Flames from the panel were seen. Tried to stop machine by opening the door. With door open, the machine continued to run spraying hot water on my wife and all over the kitchen. Called 911 and fire department. Opened the circuit breaker to dishwasher to stop the machine from running and smoking.

    Model
    GU1200XTLB2
    Serial number
    FP4215533
    Bought from
    Best Buy
    Bought
    Oct 3, 2004, about then
    Where
    Geneva, Illinois: Unspecified
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  64. Emergency room

    Made Apr 20, 2015, sent to the company May 18, 2015, published by CPSC Jun 2, 2015

    The product, in the report: Dishwasher

    Caller is reporting that the Whirlpool Dishwasher purchased approximately 6 months ago has very sharp edges all around and that sometime around April 4th, 2015 she was loading the dishwasher she walked around the door, brushed against the door somewhere near one of the corners.

    She called a cab and went to Englewood Hospital Emergency Room where she received stitches but she doesn’t know how many. She describes the amount of stitches as “a lot”. She was prescribed 500mg Cephalexin antibiotic to be taken one each day.

    She said that there was a chunk out of her left leg midway between her ankle and her knee approximately one and one half inches square.

    She has seen a dermatologist three times and she has another appointment in about one week.

    He has advised her that he is trying to avoid infection so he has instructed her to keep putting putting lukewarm compresses on the sight and change the dressing twice each day.

    She is stating that there should be rubber around the door which would cover the sharp edges.

    She contacted the manufacturer April 20th, 2015, told them why she was calling then she was advised that someone would call her to arrange for someone to be sent to look at her door but there was no one there at that time who could assist her but that she could call again later for a manager.

    Model
    WPW01
    Serial number
    W10435040C
    Bought
    Dec 5, 2014
    Where
    Fort Lee, New Jersey: Home/Apartment/Condominium
    Who was involved
    Age 83, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received
  65. No one hurt

    Made Feb 19, 2015, sent to the company Mar 26, 2015, published by CPSC Apr 9, 2015

    The product, in the report: Dishwasher with plastic tub

    The consumer stated that there was an electrical fire odor through the house. The consumer stated that he smelled this for about 4 uses before realizing that the source of the odor was the dishwasher.

    The consumer stated that the 4th time they smelled the odor, white/gray smoke filled up the house. The consumer stated that the electrical burn odor also filled up the whole house.

    The consumer stated he was unable to turn off the unit from the control panel. The consumer opened the door to shut it off. The consumer cut the circuit to the dishwasher.

    The consumer stated that he contacted the manf. They sent out a technician to inspect in January. The technician stated that there was an issue in a switch (on the right hand side of the panel). The consumer was informed by representative that they can get a new dishwasher for 30% off. The consumer stated that the representative asked him to return the dishwasher.

    The unit is not included in recall # 05-123.

    The consumer added they currently are gathering sufficient funds to purchase the new product. The consumer noted the heating bills and severity of the winter are draining their reserves; so, they shall be able to work on credit at the end of March. The consumer also added being disabled, a working dishwasher would be very welcomed with 4 months having already passed.

    Model
    GU1500XTLB2
    Serial number
    FP4109347
    Bought from
    Phil’s TV & Appliances, New York
    Bought
    Jan 3, 2004
    Where
    Arcade, New York: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  66. No one hurt

    Made Jan 1, 2015, sent to the company Jan 9, 2015, published by CPSC Jan 26, 2015

    The product, in the report: Whirlpool Gold dishwasher GU1500

    dishwasher control panel caught fire, burning a hole through the inner door before extinguished by homeowners

    Model
    Whirlpool Gold GU1500XTLS3
    Serial number
    FR1314371
    Bought
    Dec 1, 2004, about then
    Where
    Novato, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  67. No one hurt

    Made Nov 24, 2014, sent to the company Dec 3, 2014, published by CPSC Dec 17, 2014

    The product, in the report: Whirlpool dishwasher - purchased 2008 model GU2275XTVQ1

    My Whirlpool dishwasher - model GU2275XTVQ1 serial FY5002598 developed a hole through the bottom of the plastic tub. The whole appears to be the result of the plastic melting just under the heating element. There was no contact between the tub and heating element. Whirlpool repair technician (sent by the company) listed the incident as “no apparent cause...”

    Whirlpool Safety division acknowledged that the report indicates my machine can not be repaired (actually the tech. only said the tub could not be repaired). Whirlpool initually offered me 20% of another Whirlpool product. They went to 30% upon my complaint of the offer being far off base considering the danger that the machine caused in my home. I refused this offer and requested a damage claim sheet, which they emailed to me.

    Today I received a call from Whirlpool (another person) offering me $250 for the loss of my 4 year old machine. I have not accepted this offer at this time.

    They also wanted me to return the old machine, which I’m afraid has something to do with concealing the defect.

    I am seriously concerned about this problem causing a fire for another family. Please let me know if I need to provide pictures to help you realize the seriousness of this defect. The whole narrowly missed dumping gallons of water across the electrical connections. The water narrowly missed my electrical panel in my basement as well.

    Model
    GU2275XTVQ1
    Serial number
    FY5002598
    Bought from
    Lowes
    Bought
    Nov 1, 2008
    Where
    Ball Ground, Georgia: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  68. Hurt, no treatment

    Made Oct 14, 2014, sent to the company Oct 31, 2014, published by CPSC Nov 18, 2014

    The product, in the report: Dishwasher

    Caller stated that he received laceration to his leg from a sharp plastic on the upper right hand of the dishwasher. The object scraped the skin off his right leg as he walked by the unit while the door was almost fully open. He was removing the dishes from the unit when the incident occurred. He will apply first aid to the wound. wound was 3” long.

    The manufacturer has been contacted.

    Caller feels that the dishwasher is unsafe and should be reported.

    Model
    WDT790SAYW3
    Serial number
    F430d5109
    Bought from
    Standard Appliance, Oregon
    Bought
    Oct 10, 2014
    Where
    Portland, Oregon: Home/Apartment/Condominium
    Who was involved
    Age 63, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  69. Not said

    Made Sep 23, 2014, sent to the company Oct 9, 2014, published by CPSC Oct 24, 2014

    The product, in the report: dishwasher

    (09/22/2014) There was an electrical malfunction at a control circuit board in the door which caused a small fire on the circuit board and melted the control wiring.

    The fire did not extend outside of the dishwasher.

    Model
    GU2600XTPS1
    Serial number
    FR3601055
    Where
    Westport, Connecticut: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Unspecified
  70. No one hurt

    Made Sep 6, 2014, sent to the company Sep 15, 2014, published by CPSC Sep 29, 2014

    The product, in the report: Dishwasher-I tried to upload video (.mov) below but I have no evidence it worked. it was 45 MB so it should have worked.

    We started a load of dishes and the door of the dishwasher started to emit smoke. Flames were also visible. I opened the door of the dishwasher and the sprayer did not stop so I ran and threw the breaker which stopped things. I contacted Whirlpool and they sent an appliance guy to inspect it. They are in the process of replacing it with a Maytag comparable model for free.

    Model
    GU1200XTLQ1
    Serial number
    FP2131570
    Bought from
    Werninck’s
    Bought
    Jul 15, 2004, about then
    Where
    Cortland, New York: Home/Apartment/Condominium
    Who was involved
    Age 57, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  71. Not said

    Made Aug 12, 2014, sent to the company Aug 20, 2014, published by CPSC Sep 4, 2014

    The product, in the report: Dishwasher - Black

    I had just started the dishwasher and was getting ready to leave for work. My wife and I smelled a burning smell in the kitchen and I saw smoke coming from the dishwasher. I unplugged the washer, and removed it from its cabinet to find that it had burned the wood in the cabinet. I plugged it back in with it out of the cabinet and started the load again. I could see electrical sparks coming from a small metal housing where the AC line enters the machine.

    Incident date: 8/11/2014 Model Number: WDF310PCAB0 Serial Number: F21605484 Purchased May 31, 2012.

    Model
    WDF310PCAB0
    Serial number
    F21605484
    Where
    Tucson, Arizona: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Unspecified
  72. No one hurt

    Made Aug 11, 2014, sent to the company Aug 19, 2014, published by CPSC Sep 3, 2014

    The product, in the report: Whirlpool dishwasher

    approximately 20 min. after starting Whirlpool dishwasher the control panel started to burn, smoke and sickening odor. I found it burning probably within a few minutes, the working smoke detectors had not yet gone off. There was no damage or burning inside the dishwasher itself, just the control panel. Because it was the control panel it would not turn off, door had to be left open until electricity could be turned off and wiring to dishwasher cut-it was a built-in hardwired dishwasher. No injuries, just nausea from the odor, house aired out.

    Whirlpool model GU1200 Ser # M1624020

    approx 12 years old.

    Model
    GU 1200
    Serial number
    M1624020
    Bought from
    unknown
    Bought
    Aug 1, 2002, about then
    Where
    Murrysville, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 74, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  73. Not said

    Made May 27, 2014, sent to the company Jun 4, 2014, published by CPSC Jun 18, 2014

    The product, in the report: Dishwasher

    Our dishwasher started on fire this week. There was a noise, followed by a burning smell from the door. Shortly thereafter, there was a small flame visible from the top of the door briefly. Luckily we were home, near the dishwasher and were able to put it out immediately. I hesitate to think what would have happened otherwise.

    Our dishwasher (Whirlpool model #GU2500XTPB6, serial FS3402527) shows a manufacturing date of 8/19/05 on the back. This appears similar (or identical) to a recall Whirlpool had the same year regarding the control panel. However, our serial number is not on the recall list, although other GU2500 units were.

    Having an appliance stop working after 8 years can be disappointing, but not entirely unexpected. Having an appliance start on fire and risk my family’s safety and our entire home is completely unacceptable. I can only hope that reporting it helps others.

    Model
    GU2500XTPB6
    Serial number
    FS3402527
    Where
    Waukesha, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Unspecified
  74. No one hurt

    Made Apr 21, 2014, sent to the company Apr 29, 2014, published by CPSC May 13, 2014

    The product, in the report: Stainless Steel Whirlpool dishwasher. Model Number: DU1100XTPS1; Serial Number: FR5106055

    On Saturday, April 19, 2014, my dishwasher started to smoke and caught fire. I started the dishwasher just minutes (10 minutes at most) before this occurred. The smoke appeared first; it was black. Immediately after the smoke was noticed, flames were seen shooting out from above and below the control panel. The door was immediately opened. This stopped the burning/fire. The breaker switch was manually turned off as well. Quick thinking prevented my house from catching fire. Luckily, we were home and awake. I usually run the dishwasher when we go to bed or as we are leaving for the day. The result could have been deadly and would have absolutely been more destructive than a defunct dishwasher.

    Model
    DU1100XTPS1
    Serial number
    FR5106055
    Where
    Miami, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Age 35, Female
    The reporter’s relation to them
    Other Relative
    As this report names them
    Brand Whirlpool Quiet Partner II, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  75. Not said

    Made Mar 29, 2014, sent to the company Apr 9, 2014, published by CPSC Apr 23, 2014

    The product, in the report: Whirlpool dishwasher

    While the dishwasher was running, it began to emit smoke from the control panel. Small flames were visible briefly. The dishwasher cycle was interrupted and the flames ceased, but smoke continued for several more minutes.

    No damage was done to anything or anyone other than the dishwasher because we were in the room when it ignites.

    Model
    GU1100XTLB0
    UPC
    unknown
    Serial number
    FP1605784
    Bought from
    Stiller Appliance
    Bought
    Apr 21, 2003
    Where
    Pasadena, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Unspecified
  76. No one hurt

    Made Mar 24, 2014, sent to the company Apr 1, 2014, published by CPSC Apr 15, 2014

    The product, in the report: Stainless steel dishwasher by Whirlpool. 24” wide. Whirlpool Gold. Quiet Partner III.

    We awoke to a strong smell of melting plastic and found that it was coming from the dishwasher. After disconnecting the dishwasher from electricity I disassembled the front door of the dishwasher where the smell was the strongest and found that the main electrical board was charred and melted through.

    Model
    GU1200XTLS1
    Serial number
    FM4902707
    Where
    Montague, Unspecified: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  77. No one hurt

    Made Mar 17, 2014, sent to the company Mar 25, 2014, published by CPSC Apr 8, 2014

    The product, in the report: Whirlpool dishwasher Model GU2500XTPS1

    dishwasher caught fire

    Model
    Model GU2500XTPS1
    Serial number
    fr4507448
    Bought
    Mar 14, 2006
    Where
    boise, Idaho: Home/Apartment/Condominium
    Who was involved
    Age 52, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  78. Hurt, no treatment

    Made Jan 19, 2014, sent to the company Jan 28, 2014, published by CPSC Feb 12, 2014

    The product, in the report: whirlpool dishwasher BLACK DU810SWPU3 FW1998882 TYPE 280-0

    Whirlpool dishwasher DU810SWPU3 FW1998882 has started smoking twice when turned on. This time I have a headache from the fumes. After I open door and it starts again seems to work . Can’t find a recall on this one. Came with new home in 2005. Am afraid to use it now. Do u think the company will do anything about it ?

    Model
    DU810SWPU3
    Serial number
    FW1998882
    Bought from
    hhgregg, Indiana
    Bought
    May 2, 2005
    Where
    greenwood, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  79. No one hurt

    Made Nov 25, 2013, sent to the company Jan 16, 2014, published by CPSC Feb 3, 2014

    The product, in the report: Dishwasher

    Whirlpool dishwasher model# with serial# purchased during the Spring of 2008 and had no problems with it until Friday, November 22nd, 2013.

    Caller had just started the dishwasher then he and his wife were standing by the unit talking for no more than one minute when they heard an odd noise and flames shot up from the control panel.

    The flames were approximately six inches high.

    The caller ran to the breakers, switched the one to the dishwasher off then came back and unplugged the unit under the sink.

    The dishwasher remains without power.

    There are no injuries being reported

    Caller tried to contact the manufacturer, was on hold for a long time so hung up and contacted the retailer who took a report from the caller via email.

    He may attempt to contact the manufacturer again.

    Model
    GU2500XTPT1
    Serial number
    FR1303228
    Bought from
    Harlowe’s Kitchen Appliances, California
    Bought
    Mar 15, 2008, about then
    Where
    Loma Linda, California: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  80. No one hurt

    Made Nov 14, 2013, sent to the company Nov 22, 2013, published by CPSC Dec 9, 2013

    The product, in the report: Whirlpool dishwasher

    Whirlpool dishwasher caught on fire

    Model
    GU1500XTLQ0
    Serial number
    FM2902994
    Where
    Gaithersburg, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  81. No one hurt

    Made Oct 28, 2013, sent to the company Nov 5, 2013, published by CPSC Nov 20, 2013

    The product, in the report: Whirlpool Dishwasher Model Number GU3200XTXG, Serial number F11603211.

    On 10/26/2013 a Whirlpool Dishwasher Model Number GU3200XTXQ, Serial Number F11603211 began to smoke and caught fire. Fire Department was called and put out fire, and removed unit from home. Fire Department and maintenance contractor stated that the Dishwasher unit circuitry caught fire.

    Model
    GU3200XTXQ
    Serial number
    F11603211
    Bought from
    Sargent Appliance, Michigan
    Bought
    Jul 22, 2011
    Where
    Romeo, Michigan: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool Corporation, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  82. Not said

    Made Sep 4, 2013, sent to the company Sep 12, 2013, published by CPSC Sep 26, 2013

    The product, in the report: Whirlpool dishwasher

    Turned on my dishwasher and left the room. Returned a few minutes later and found the kitchen full of smoke and awful smelling fumes. We were unable to turn the machine off, so we had to turn off the breaker. It was hissing and popping and the smoke was coming from the control panel

    Model
    GU2400XTPQ3
    Serial number
    FS0303566
    Bought
    Jul 13, 2005, about then
    Where
    Bloomville, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Unspecified
  83. Not said

    Made Aug 30, 2013, sent to the company Sep 10, 2013, published by CPSC Sep 24, 2013

    The product, in the report: Whirlpool Dishwasher Model DUL240XTPQ3 White

    On Oct 17, 2005 I purchased a Whirlpool DUL240XTPQ3 dishwasher. Today September 30, 2013 while washing dished for 15 minutes the dishwasher started smoking out of the control panel and fire was coming out of the right side of the control panel. I opened the dishwasher and it still smoked. I flipped the curcit braker for the dishwasher.

    Model
    DUL240XTPQ3
    Serial number
    FS0501384
    Bought from
    American, Wisconsin
    Bought
    Oct 17, 2005
    Where
    Monroe, Wisconsin: Mobile/Manufactured Home
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Unspecified
  84. No one hurt

    Made Aug 27, 2013, sent to the company Sep 5, 2013, published by CPSC Sep 19, 2013

    The product, in the report: Dishwasher

    Whirlpool dishwasher

    model DU1345XTVQ1

    serial number F00507437

    Whirlpool logo can seperate and become toddler child choke hazard.

    Product is defective and should fall under a safety recall.

    Whilpool said they have no reports of this product being a problem

    I guess we just have to wait for a few deaths.

    Model
    DU1345XTUQ1
    Serial number
    F00507437
    Bought from
    lowes
    Bought
    Apr 1, 2010, about then
    Where
    Palm Coast, Florida: Unspecified
    Who was involved
    Age 1, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  85. No one hurt

    Made Aug 16, 2013, sent to the company Sep 13, 2013, published by CPSC Sep 27, 2013

    The product, in the report: Dishwasher

    The consumer says that while the dishwasher was in use, smoke started pouring out and would not stop. The consumer says she had to shut off the circuit breaker to turn it off. She says that there are scorched marks but did not see anything melting.

    She says her daughter caught it right away which prevented further damage. The consumer says the unit was running for about twenty minutes before the incident occur. The unit begins with the same model as listed in recall Release # 05-123. Her serial number however is not part of the recall.

    Model
    GU2500XTPQ3
    Serial number
    FS0604938
    Bought from
    Dewaard and Bode
    Bought
    Jul 8, 2005
    Where
    Bellingham, Washington: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  86. No one hurt

    Made Jul 13, 2013, sent to the company Jul 22, 2013, published by CPSC Aug 5, 2013

    The product, in the report: Whirlpool Gold Stainless Steel Dishwasher GU2400XTPS3

    On the evening of April 4th 2013 I was cooking dinner and running the dishwasher in my home. My husband smelled smoke and ran into the kitchen. I turned around to see that the dishwasher was profusely smoking. We were very alarmed. My husband opened the door on the dishwasher to stop the cycle but it did not stop. The dishwasher continued to operate with the door open. The spray arm was slinging water around onto the floor. I tried to close the dishwasher door but because the floor was wet and the dishwasher was smoking/malfunctioning I was worried about standing in water while touching it. There was a lot of very smelly smoke. I did press the stop/cancel/drain button on the control panel and the lights on the control panel indicated that it was responding but the dishwasher continued to operate slinging water with the door open. My husband ran to the garage and turned off the breaker. The dishwasher stopped running but continued to smoke. After the dishwasher cooled off and stopped smoking my husband removed some screws and moved it away from the wall and unplugged it just to be safe. The unit was not repaired by replaced.

    Model
    GU2400XTPS3
    Serial number
    FS1618477
    Bought from
    DR Horton as part of new home, Texas
    Bought
    May 1, 2005, about then
    Where
    Arlington, Texas: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  87. No one hurt

    Made Jul 5, 2013, sent to the company Jul 15, 2013, published by CPSC Jul 29, 2013

    The product, in the report: Whirlpool undercabinet dishwasher

    Electronic board on Whirlpool dishwasher caught fire shortly after beginning wash cycle

    Model
    GU1200XTKT0
    Serial number
    FL1402502
    Bought from
    Home Depot
    Bought
    Jul 1, 2005, about then
    Where
    Keller, Texas: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  88. Not said

    Made Jun 26, 2013, sent to the company Jul 5, 2013, published by CPSC Jul 19, 2013

    The product, in the report: Whirlpool Dishwasher Model KUDS35FXSS3.

    This relates to Whirlpool dishwasher model KUDS35FXSS3. The bracket (“adjuster” as identified by the manufacturer) that connects the upper dish rack to the sliding rails broke, causing the front of the dish rack to suddenly drop off the rails as the rack was being pulled forward to be unloaded. As the rack collapsed, it spilled dishes out onto the floor. A glass and a ceramic mug shattered on the floor throwing sharp fragments across the kitchen.

    Model
    KUDS35FXSS3
    Where
    Ann Arbor, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Unspecified
  89. No one hurt

    Made Jun 24, 2013, sent to the company Jul 1, 2013, published by CPSC Jul 23, 2013

    The product, in the report: Undercounter dishwasher MOD # 665.17052400 SER # FR4805473 Stock # 17052 Type # 577-D

    Woke to the smell of hot/burning plastic and a haze of smoke. Same smell, but less intense, had been present on an earlier morning. Fire department came, and we narrowed down the source to the dishwasher. Water remained in the bottom of the tub, but none of the indicator lights were on, and all of the buttons were dead.

    Turned off the circuit breaker and opened the front panel. There were scorch marks on the outside of the control panel, and wholesale burned and melted plastic inside. The connector had burned away and melted on to lower components and the inside of the control panel enclosure and the circuit board were both blackened/charred. There was heavy smoke residue above the melted/charred connector and components, heat yellowing of the outside panel directly adjacent to the burned components, and traces of smoke around the vent near the burned components.

    Dishwasher was running at the time of the incident (set to run on delay mode), but had stopped working mid-run, as there was water still in the bottom of the tub.

    Model
    665.17052400
    Serial number
    FR4805473
    Where
    Conover, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  90. No incident, no one hurt

    Made Jun 11, 2013, sent to the company Jun 19, 2013, published by CPSC Jul 3, 2013

    The product, in the report: undercounter dishwasher

    Wife loaded dishwasher with dirty dishes, added detergent, closed door and pushed normal cycle button, no heat dry option. A few minutes later she noticed a burning plastic smell. Returning to the kitchen where the odor was strongest, she opened the dishwasher door which normally stops operation - the machine kept running, and smoke was coming out of vents at the top of the door. She yelled for me to flip the circuit breaker off and bring the fire extinguisher just in case. We both observed the machine for several minutes, seeing no additional smoke or apparent flames. We then opened the windows to clear the odor from the house. The next morning , since the appliance was out of warranty, I disassembled the door/control panel area to discover that the circuit board for the control was scorched and burnt at one end with partially melted connecting plugs. We de-installed the machine and removed it from the house....

    Model
    GU1108XTLB0
    Serial number
    FP2004239
    Bought from
    Builder supplied
    Where
    Roberta, Georgia: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    No Incident, No Injury
  91. No one hurt

    Made May 10, 2013, sent to the company Jun 12, 2013, published by CPSC Jun 26, 2013

    The product, in the report: Dishwasher

    Caller is reporting his dishwasher purchased 2002 & until this time had only developed a leak a few years ago but that was repaired.

    April 27th, 2013 caller loaded the dishwasher, started it then left the kitchen for a few moments then returned to the kitchen and found the dishwasher still running but with smoke coming from the top portion of the dishwasher.

    Caller turned the dishwasher off immediately.

    Caller contacted the fire department to check the safety of the unit because he had to go out and his mother would still be in the home.

    The fire department verified that nothing was smoldering.

    He is not planning to use this dishwasher again, he plans to replace it.

    He is reporting this unit as a fire safety hazard with the belief that if he had left the home to go outside then it may have escalated to fire.

    He is asking that this model be recalled with the public notified and he would also ask for rebate at manufacturer expense for replacement of the unit.

    There have been no injuries.

    He contacted the manufacturer and spoke with [REDACTED]in customer service [REDACTED]and to [REDACTED] in the safety department , [REDACTED].

    A technician is scheduled to inspect the dishwasher Monday, May 13th, 2013 between 1PM and 5PM at no charge to the consumer so that the manufacturer will know what the problem is that caused the smoke.

    Model
    MDBD880AWW
    Serial number
    277121117ZQ
    Bought from
    In home when purchased, Michigan
    Bought
    Feb 4, 2002
    Where
    Grand Rapids, Michigan: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  92. No one hurt

    Made May 6, 2013, sent to the company May 24, 2013, published by CPSC Jun 10, 2013

    The product, in the report: Dishwasher

    Dishwasher caught fire ; Caller purchased her dishwasher in May 2001 and had no problems with it until April 30th, 2013 around 8 o’clock when she started the dishwasher then went upstairs to take her shower.

    Approximately twenty minutes after starting the dishwasher and during her shower she began smelling a burning odor, she grabbed her robe and returned downstairs to find that her dishwasher had been on fire and that her entire downstairs level of her home was filled with black smoke.

    There were holes burned through the area where the controls had been and the front of the dishwasher was blackened.

    She contacted the manufacturer May 1st, 2013 and a tech was sent to her home, said that her dishwasher was not fixable and then took the front portion off to show her that her wires were burned.

    The Bureau of Consumer Protection referred caller to CPSC

    She believes that the breaker may have tripped which removed power from the dishwasher and so extinguished the fire.

    She also stated that if this had not happened she believes that her home could very well have burned down and if she had not smelled the burning and had not known to get out of the shower it could have been tragic.

    There were no injuries

    Model
    MDB7100AWW
    Serial number
    25176353ZB.
    Bought from
    Lowe’s, Connecticut
    Bought
    May 6, 2001
    Where
    Glastonbury, Connecticut: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  93. No one hurt

    Made Apr 21, 2013, sent to the company Apr 29, 2013, published by CPSC May 13, 2013

    The product, in the report: Whirlpool dishwasher model GU2400XTP black

    Whirlpool dishwasher model GU2400XTPBI Doing load of dishes with recommended detergent and rinse agent, using hi-temp wash and sani-rinse options. Heard popping sound, Dishwasher control panel on fire, lots of black smoke (burning plastic?). Managed to get appliance to drain, but motor kept running, even though the door was open, until I manually tripped circuit breaker.

    Whirlpool sent a repairman (A&EAppliance) who opened the control panel (photos of what he found are attached.) and tested the device that was supposed to turn the dishwasher off if it overheated. The device, manufactured in Mexico, was in perfect condition, he said, it just didn’t work.

    Model
    GU2400XTP
    Serial number
    FR4308585
    Bought from
    Lowe’s
    Bought
    Jan 1, 2006, about then
    Where
    Philadelphia, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 71, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  94. No one hurt

    Made Apr 15, 2013, sent to the company Jun 4, 2013, published by CPSC Jun 18, 2013

    The product, in the report: Dishwasher

    Caller purchased his dishwasher January 15th, 2003 and had no problems with it until Friday, April 12th, 2013 when he and his wife loaded the dishwasher then sat down to watch television. His wife walked back into the kitchen approximately five or ten minutes later, dishwasher was still in the wash cycle but the dishwasher had flames coming from the edges of the top portion of the unit. The flames were from one to two inches high.

    By the time the caller got to the dishwasher the flames had extinguished, he smelled an odor like burning insulation or electric, he immediately opened the door, was showered with spray unit. He went to the breakers and tripped them off.

    Caller is reporting this incident, this model & serial number as a severe fire hazard.

    He has attempted to contact the manufacturer with no success but will continue trying.

    There have been no injuries

    Model
    GUI200XTLTI
    Serial number
    FP02004482
    Bought from
    Sears, New York
    Bought
    Jan 15, 2003
    Where
    Commack, New York: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  95. Not said

    Made Mar 22, 2013, sent to the company Apr 1, 2013, published by CPSC Apr 15, 2013

    The product, in the report: Whirlpool Dishwasher Model GU2500XTPT3 SN FS0802565

    Whirlpool Dishwasher Model - GU2500XTPT3 SN FS08022565

    Have had for 5-6 years. Dishwashwer was running. All the sudden made a funny sound and flames jumped out from under the front panel. My 9 year old daughter was standing right in front of it when it occurred and frightened greatly. My wife quickly opened the door to turn it off. Black smoke was rolling out of the front panel.

    Tried turning on again and same thing happened. Have now turned off power at the breaker and looking for a replacement.

    Model
    GU2500XTPT3
    Serial number
    FS0802565
    Where
    st. louis, Missouri: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Unspecified
  96. No one hurt

    Made Mar 22, 2013, sent to the company Apr 15, 2013, published by CPSC Apr 29, 2013

    The product, in the report: under the counter dishwasher 6U2400 XTPB3

    (03/20/2013) The consumer stated that her daughter loaded the dishwasher and put it on the normal cycle. Everyone went upstairs to bed. He son came down about twenty minutes later and discovered flames coming from the side and bottom of the dishwasher. He pulled the handle up to stop the wash cycle. He sprayed water on the dishwasher from the kitchen faucet. The consumer stated that her husband pulled the dishwasher out from under the counter and took it outside. The entire house was filled with smoke. The fire department was not called. The only damage seem be under the counter where the dishwasher was located. The consumer stated that her husband is going to look at the wiring under the counter to see if there is any damage.

    The consumer stated that she will call Whirlpool.

    Model
    GU2400XTPB3
    Serial number
    FS1917076
    Where
    N Las Vegas, Nevada: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  97. No one hurt

    Made Mar 9, 2013, sent to the company Mar 19, 2013, published by CPSC Apr 2, 2013

    The product, in the report: Whirpool Gold Dishwasher Model GU2500XTP81

    We turned on our Whirlpool Dishwasher Model GU2500XTP81. Shortly into the cycle, an acrid smell came from the dishwasher and smoke came out the front. We turned off the dishwasher and the circuit breaker. We opened the control panel this morning and found the plastic had melted where the wires enter the controls and also the black plastic housing had melted. This is a very dangerous situation - the dishwasher did not shut itself off as Whirlpool reported it would.

    Model
    GU2500XTP81
    Serial number
    FR4304334
    Bought from
    Sears, Massachusetts
    Where
    Pembroke, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Whirpool Gold, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  98. No one hurt

    Made Jan 23, 2013, sent to the company Feb 1, 2013, published by CPSC Feb 25, 2013

    The product, in the report: Whirlpool Gold Model Series purchased new and installed in custom-build 3,000 sq ft brick home in Aledo TX

    At 9 pm, December 31, 2012, my wife turned on the whirlpool gold dishwasher and then went to go take a shower. As I watched tv in the adjoining family room I smelled burning plastic, turned and saw much smoke billowing in the kitchen. I ran to the unit to turn it off, but the control panel was not working. I screamed for my son to watch it (and spray water on it if flames erupt...) and ran to the master circuit control panel and shut it off from there. It took days for the burnt plastic smell to dissipate from the home interiors. We stopped the unit before it burnt through the control panel to involve any other structure. The wife normally runs the dishwasher after we go to bed. We are thankful to God that this time we were home and awake! We have removed the burnt unit and put it in storage for future reference if needed.

    Where
    Aledo, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Whirlpool, made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  99. No one hurt

    Made Dec 28, 2012, sent to the company Feb 20, 2013, published by CPSC Mar 7, 2013

    The product, in the report: Dishwasher

    Caller loaded dishwasher on Christmas Afternoon, started it and was standing in the kitchen talking with her family when they heard an explosion inside the dishwasher.

    Flames that measured approximately two feet high began coming out of the control panel then extinguished but were followed by slight black smoke. The unit continued to run as if it were washing the dishes.

    Caller’s husband turned off the dishwasher, flipped the breaker and water supply off to the unit.

    After about twenty minutes the callers husband reconnected everything, started the dishwasher but although it was running it still smelled like burned wiring. They disconnected power, water then unplugged the dishwasher and have ordered a new replacement dishwasher which they would ask for reimbursement or partial reimbursement of from the manufacturer at manufacturer expense.

    Callers have not contacted the manufacturer but do intend to contact them. No injuries are being reported.

    Model
    KUDP01ILBL5
    Serial number
    FR3102769
    Bought from
    Standard TV & Appliance, Oregon
    Bought
    Jul 20, 2005
    Where
    Portland, Oregon: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury
  100. No one hurt

    Made Dec 27, 2012, sent to the company Mar 5, 2013, published by CPSC Mar 20, 2013

    The product, in the report: Dishwasher

    The consumer says that the dishwasher stopped working. The cords are burned out underneath and could have caught fire. She cleaned it one day and the next time she tried to use it, it would not work. There was no smoke emitting from it nor any smell.

    The consumer contacted the manufacturer about two weeks ago who stated the unit is not on recall and their is nothing they can do. They advised that the product is safe.

    The consumer hired a home warranty company who inspected the unit and deemed it unsafe to use. She says she had the front panel was replaced about two years ago by an authorized dealer for the manufacturer.

    Model
    MDBH955AWW
    Serial number
    33195043JP
    Bought from
    Home Depot, Arizona
    Bought
    Jun 15, 2008, about then
    Where
    Tucson, Arizona: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    made or sold by WHIRLPOOL CORPORATION
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Dishwashers

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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