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Frigidaire dishwashers

118 reports to CPSC, the latest made Sep 23, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 118reports to CPSC
  • Sep 23, 2026the latest report was made
  • Jun 22, 2011the earliest
  • 1with the company’s comments
Brand
Frigidaire
Makers
ELECTROLUX/WHITE CONSOLIDATED and Sears Holdings Management CorporationMakers, importers or sellers, as the reports name them
Product
DishwashersCPSC’s product type: Dishwashers (code 214), in Kitchen: Appliances
Other ways the reports write the brand (18)

“Frigidaire Gallery”, “Fridgidaire”, “Frigidaire Gallery Dishwasher”, “Frigidare”, “FRIGIDAIRE GALLERY”, “Figidaire”, “Fridgedaire”, “Fridgedaire Gallery”, “Fridgidair”, “Fridgidiare”, “Frigidaire Dishwasher”, “Frigidaire Electronic Series”, “Frigidaire Professional”, “Frigidaire gallery dishwasher”, “Frigidare Gallery Dishwasher”, “Frigidarie”, “Frigidarire” and “fridgidaire”

By month

9 reports from October 2025 to September 2026; the most in June 2026, 3. 109 earlier reports, since June 2011, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
September 20261
August 20262
July 20261
June 20263
January 20261
December 20251
October 20241
August 20241
June 20241
April 20243
February 20241
January 20241
May 20232
April 20231
December 20221
October 20222
April 20221
October 20211
July 20211
June 20211
March 20211
February 20211
October 20201
August 20201
May 20201
April 20201
February 20202
October 20191
September 20191
August 20191
June 20192
May 20191
April 20191
December 20181
October 20181
September 20181
May 20182
April 20181
March 20181
February 20181
January 20181
October 20174
September 20171
August 20171
July 20171
May 20172
February 20172
January 20172
November 20162
October 20161
September 20161
August 20161
March 20161
January 20162
October 20151
September 20151
March 20151
December 20141
August 20141
June 20141
March 20141
January 20141
December 20134
November 20131
September 20132
June 20132
May 20133
February 20131
January 20131
December 20122
September 20123
August 20121
June 20121
May 20122
April 20121
March 20121
February 20123
January 20121
November 20112
October 20111
September 20112
August 20111
July 20112
June 20111

How badly anyone was hurt

  • Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
  • Seen by a doctor or nurse 3 CPSC: Injury, Seen by Medical Professional
  • First aid 3 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • Hurt, care not known 3 CPSC: Injury, Level of care not known
  • No one hurt 97 CPSC: Incident, No Injury
  • No incident, no one hurt 4 CPSC: No Incident, No Injury
  • Not said 6 CPSC: Unspecified

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, no treatment

    Made Sep 23, 2026, sent to the company Sep 28, 2026, published by CPSC Oct 13, 2026

    The product, in the report: Product Information & Technical Specifications: Product Name: Frigidaire 24” Front Control Built-In Tall Tub Dishwasher Full Model Number: FFCD2413US8B Product Finish/Color: Stainless Steel Product Size: 24-inch common size Dimensions: 24” Width x 25” Depth x 33.5” Minimum Height (adjustable up to 35” Height)Depth with Door Fully Open: 49.25 inches Product Weight: 78.85 lbs Internal Materials: Durable Polymer/Plastic Tall Tub Age of Product: 4 Months Old (Installed in a newly constructed Smith Douglas home)Manufacturer Service Ticket Number: [REDACTED]

    Product Information: Manufacturer: Frigidaire / Electrolux Model Number: FFCD2413US8BAge of Product: 4 Months Old (Installed in a newly constructed Smith Douglas home)Service Ticket Number: [REDACTED] Description of Hazard: During a standard washing cycle, the dishwasher’s internal spray arm detached from its assembly and fell directly onto the exposed electrical heating element at the bottom of the tub. The plastic spray arm immediately melted, fusing tightly onto the heating element and the bottom liner of the appliance. This failure caused an immediate toxic smoke hazard, filling the kitchen and home with heavy plastic fumes, and presenting an active structural fire risk. An authorized manufacturer technician ([REDACTED]) inspected the unit and explicitly deemed it unrepairable due to the extensive thermal damage and fused plastic pieces attached permanently to the bottom of the machine. The manufacturer has been notified via service ticket [REDACTED] but has failed to remediate this safety hazard or issue a product buyout after more than two weeks. Because this represents a severe manufacturing or design defect where a component can detach mid-wash and make direct contact with a high-heat element, this model poses an unmitigated fire and smoke hazard to consumers.

    Model
    Frigidaire 24” Front Control Built-In Tall Tub Dis
    UPC
    012505115332
    Serial number
    TH54970935
    Where
    Athens, Alabama: Home/Apartment/Condominium
    Who was involved
    Age 27, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  2. No one hurt

    Made Aug 25, 2026, sent to the company Aug 31, 2026, published by CPSC Sep 15, 2026

    The product, in the report: Dishwasher

    I am reporting a serious safety incident involving a Frigidaire dishwasher manufactured by Electrolux.

    Product: Frigidaire dishwasher Model: GDPH4515AF1B Serial Number: TH40854869

    The dishwasher heating element overheated and/or deformed during operation. The excessive heat melted a hole through the dishwasher tub. The heating element then electrically shorted and caused wiring to burn.

    This failure created a potential fire, electrical shock, and property-damage hazard. The dishwasher has been removed from service and will not be operated again.

    I am also aware of Electrolux Technical Tip DWTT2512, dated February 10, 2025, which identifies the GDPH4515AF model family, all serial numbers, and describes the condition as Melted spray arm, deformed heater, and/or tub damage.

    My dishwasher experienced tub damage associated with the heating-element area, but the failure progressed further and resulted in an electrical short and burned wiring.

    While purchasing a replacement dishwasher, I also spoke with another consumer who stated that they had experienced essentially the same type of dishwasher failure very recently. I do not know whether their dishwasher was the identical model, so I am reporting only the failure that occurred to my own unit as a confirmed incident.

    I have photographs showing the model and serial-number label and can provide additional photographs of the melted tub, damaged heating element area, and burned wiring.

    I am requesting that CPSC review this incident for a possible recurring heating-element, electrical, or fire hazard involving this dishwasher model family.

    Model
    GDPH4515AF1B
    Serial number
    TH40854869
    Where
    Greenville, South Carolina: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Aug 18, 2026, sent to the company Aug 21, 2026, published by CPSC Sep 8, 2026

    The product, in the report: stainless steel fridgidare gallery dishwasher

    fridgidare gallery dishwasher heating element melted tub

    Model
    LFID2426TF6A
    Serial number
    TH23652100
    Bought from
    lowes
    Bought
    Aug 3, 2022
    Where
    Levittown, New York: Home/Apartment/Condominium
    Who was involved
    Age 33, Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  4. First aid

    Made Jul 12, 2026, sent to the company Jul 15, 2026, published by CPSC Jul 29, 2026

    The product, in the report: Built-in under-counter dishwasher, stainless steel front, standard 24-inch width. Frigidaire Professional series. Electronic touch controls located on the top edge of the door. Stainless steel interior tub with a lower heating element at the base of the tub used for water heating and drying. Approximately 15 years old, purchased around 2010. The dishwasher malfunctioned with the heating element running continuously and failing to shut off, causing internal plastic parts and dishes to melt and overheating the surrounding

    My Frigidaire Professional built-in dishwasher, Model No. FPHD2491KF0, Serial No. KH00301870, manufactured by Electrolux Home Products, malfunctioned and overheated. The heating element ran continuously and did not shut off through the normal cycle controls. The dishwasher was loaded normally with glasses, ceramic plates, metal utensils, and plastic bowls, and started on the Normal wash cycle for routine household dishwashing. Sometime after the cycle should have ended, the unit became stuck with the heating element running continuously. It continued heating for an estimated 1 to 4 hours. I discovered the malfunction when I smelled a strong melting and burning plastic odor. Upon opening the dishwasher, I found that plastic items inside had melted. A clear plastic cup melted and collapsed completely, plastic bowls warped and deformed, and internal dishwasher plastic parts including the filter assembly showed heat damage. The countertop directly above the dishwasher was too hot to touch. The heating element itself shows heat-tint discoloration and oxidation along its length, consistent with overheating. No injuries occurred during the malfunction itself. Afterward, while inspecting the unit with the controls off, I touched the heating element believing it had cooled and received a minor first-degree burn to two fingers, treated with cool water. This indicated the element was still dangerously hot or possibly still energized. I was unable to identify a labeled circuit breaker for the dishwasher and shut off the main house breaker to fully de-energize the unit. This was a serious fire and burn hazard. Had the malfunction gone undiscovered longer, or occurred while no one was home, I believe it could have caused a fire in the surrounding cabinetry and countertop. This appears to match a known failure pattern for Frigidaire and Electrolux dishwashers of this type, in which the heating element continues running and does not shut off, melting internal components and dishes and overheating adjacent surfaces.

    Model
    FPHD2491KF0
    Serial number
    KH00301870
    Bought from
    www.wickfordappliance.com
    Bought
    Aug 10, 2010, about then
    Where
    Cranston, RI 02921-2232, Rhode Island: Home/Apartment/Condominium
    Who was involved
    Age 60, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Professional, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  5. No one hurt

    Made Jun 23, 2026, sent to the company Jun 29, 2026, published by CPSC Jul 14, 2026

    The product, in the report: Built-in under-counter residential dishwasher. Standard 24-inch kitchen appliance footprint. Features electronic touch controls located on the front/top exterior plastic console fascia where a severe localized thermal failure occurred.

    During a normal wash cycle, this 4-year-old Frigidaire Gallery dishwasher suffered a catastrophic electrical failure and a thermal event at the user interface control board inside the door. The heat generated was intense enough to completely melt internal plastic components and burn a hole entirely through the exterior control console, releasing smoke into the kitchen. No injuries occurred, but the localized melting creates a serious safety concern. The appliance is completely inoperable and currently remains installed in the kitchen.

    Model
    GDPH4515AF0A
    UPC
    TH302
    Serial number
    TH30236810
    Where
    Rockwall, Texas: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  6. No one hurt

    Made Jun 18, 2026, sent to the company Jun 24, 2026, published by CPSC Jul 10, 2026

    The product, in the report: Frigidaire dishwasher

    Are Frigidaire dishwasher model number lf1d2426 tf4a spray arm fell off . This problem happened 3 different times. Each time the spray arm fell onto the heating coil and caught fire. We replaced it twice each time. The same thing happened. The third replacement melted the spray arm completely and the metal components were glowing red with small flame.

    Model
    LF1D2426TF4A
    Serial number
    TH02301807
    Bought from
    Frigidaire parts store
    Where
    Landsdown, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 65, Female
    The reporter’s relation to them
    My Friend / Neighbor / Co-worker
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Jun 17, 2026, sent to the company Jul 1, 2026, published by CPSC Jul 16, 2026

    The product, in the report: Frigidaire Dishwasher , chrome n black

    While using the dishwasher, I discovered that the heating element had melted through the plastic lower tub from the inside. This created a burn mark and a small hole that allowed water to leak onto the floor. The damage appears to have been caused by the heating element overheating or sitting too close to the plastic tub. This is a serious safety concern because the heating element reached temperatures high enough to melt the tub, which could potentially lead to electrical hazards, fire risk, or further structural damage. I immediately stopped using the appliance once I realized the source of the leak. Hazard: The heating element melting through the plastic tub presents a fire hazard, burn hazard, and waterrelated electrical hazard. The failure occurred during normal use.

    Model
    FFID2426TS4A
    Serial number
    TH04980614
    Where
    United States: Unspecified
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Dishwasher, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Jan 23, 2026, sent to the company Jan 28, 2026, published by CPSC Feb 13, 2026

    The product, in the report: Frigidaire dishwasher - branded on outside Made by Electrolux home products Serial # TH52204896 Model # FFCD2413US7B this product was about 6 months old and bought and installed by Metro appliance warehouse located in oklahoma city.

    A fire occurred that originated under the dishwasher.

    Model
    FFCD2413US7B
    Serial number
    TH52204896
    Where
    Norman, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  9. No incident, no one hurt

    Made Dec 22, 2025, sent to the company Dec 30, 2025, published by CPSC Jan 14, 2026

    The product, in the report: Frigidaire household stainless dishwasher.

    Frigidaire dishwasher model # ffcd2413us5a has a design flaw in which the main 120V input wire is secured by a plastic wire nut, which contacts hot metal on the bottom of the washer and melts, causing the wire to short to the frame of the dishwasher. This just happened to mine and upon searching I found the same problem reported multiple times as far back as 2 years ago.

    Model
    ffcd2413us5a
    Serial number
    TH32318375
    Where
    Belmont, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 34, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    No Incident, No Injury
  10. No one hurt

    Made Oct 22, 2024, sent to the company Nov 12, 2024, published by CPSC Nov 26, 2024

    The product, in the report: Electrrolux Frigidaire Dishwasher, Serial No. KH9290969, Model FGID2479SF. I had it only 427 days!

    On the morning of 10/18/24, I thought my daughter was toasting something, and I smelled burning. My dishwasher was running. I asked my daughter to move the toaster and she stated, “Mom, I am not cooking anything.” We saw a lot of smoke filling my kitchen. We did not know it was the dishwasher at first. We started opening doors/windows, and put our pets in crates, getting ready to exit the house. I called 911. My son grabbed a fire extinguisher, opened the dishwasher and sprayed it. The fire dept. came about 8 minutes later and removed the smelly appliance from my kitchen and put it outside.

    Model
    FGID2479SF
    Serial number
    KH9290969
    Bought from
    Daly’s Appliance, Ohio
    Bought
    May 11, 2023, about then
    Where
    Navarre, OH, Ohio: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  11. No one hurt

    Made Aug 12, 2024, sent to the company Aug 28, 2024, published by CPSC Sep 12, 2024

    The product, in the report: Frigidaire brand dishwasher manufactured by Electrolux Home Products, Inc., Charlotte, North Carolina 28262. Our Frigidaire dishwasher’s Serial # is: TH30978187. The Model # is: FFID2426TS6A.

    My husband and I bought a brand newly built house in June 2023 that came with a new Frigidaire dishwasher. [Product identification tag shows manufacturer as Electrolux Home Products, Inc., Charlotte, NC 28262; Serial # TH30978187; Model # FFID2426TS6A]. We began using the new dishwasher starting at the end of August 2023 when we moved into the house. We regularly smelled an odor of burning plastic when using the dishwasher but could never identify the root cause, which was not evident. In the past 7 to 10 or 12 days, the dishwasher began leaking from the base of it when operating. We tried to troubleshoot and were unable to determine the cause. Today, our home’s builder came out to help troubleshoot the dishwasher. He found that water was leaking from the dishwasher when it was operating, and observed water falling on the floor (after the dishwasher’s front low kick plate was removed). After further testing, the builder and I noticed that one section of the heating element inside the dishwasher at the base of the appliance, was touching and in direct contact with the dishwasher’s interior plastic in one section, had melted the plastic, and the heating element was fused to the plastic. This is a very dangerous condition and could have caused a fire. As it is, the leaking water from the dishwasher, has caused water damage to a section of our new home’s hardwood floors, causing a section of the floor to swell up, lift, and separate from other boards. With our Builder, we cut off the power to the dishwasher and the water supply line and have stopped using the dishwasher effective today and henceforth. This Frigidaire brand dishwasher manufactured by Electrolux Home Products, is a danger anywhere it has been sold. My husband did a [REDACTED] search today after we discovered this issue, and found that Electrolux was sued under a class action in U.S. District Court for the Western District of North Carolina on or around November 15, 2012 by lead Plaintiffs [REDACTED] and that, “...Electrolux designed, manufactured, and marketed dishwashers...that contain a serious and dangerous defect, putting many of its customers in harm’s way.” As consumers with no prior knowledge, ownership or use of a Frigidaire dishwasher prior to purchasing this new house in June 2023, we are shocked that there is prior legal precedent about dangerous Electrolux dishwashers from 12 years ago.

    Model
    FFID2426TS6A
    UPC
    None
    Serial number
    TH30978187
    Bought from
    Wilkinson Supply Co.
    Bought
    Mar 14, 2023, about then
    Where
    Hillsborough, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 67, Unspecified
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  12. No one hurt

    Made Jun 27, 2024, sent to the company Jul 2, 2024, published by CPSC Jul 17, 2024

    The product, in the report: Fridgedaire dishwaher. Standard size.

    I have a problem with my Fridgedaire dishwasher’s water impeller? Not sure of what it is called. It constantly falls of inside the dishwater. The last time it did it, it fell on the heating element and melted to it. Now I am replacing both parts in it. I was using the dishwasher. Regular dishwashing. No injuries..

    Model
    FDPC4314AW0A
    Serial number
    TH33065558
    Bought from
    Lowes, North Carolina
    Bought
    Feb 16, 2024, about then
    Where
    Casa Grande, Arizona: Mobile/Manufactured Home
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fridgedaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  13. No one hurt

    Made Apr 11, 2024, sent to the company May 15, 2024, published by CPSC May 30, 2024

    The product, in the report: Dishwasher

    The consumer indicates that she turned her dishwasher on and, fifteen minutes later when she went into the kitchen, realized that her floor was covered in water. The consumer turned off and unplugged the unit. The following day, the consumer’s son and husband looked behind it to see if there were any leaking hoses and there were none. The consumer’s son looked inside the unit, removed its rack, and saw that the heating element was burnt.

    The consumer contacted the Manufacturer and explained the situation; the representative she spoke to informed her that because the unit is no longer under warranty nor is it recalled that they could not assist her free of charge.

    The consumer states that the unit is used four to five times weekly.

    The consumer plans on keeping her dishwasher for at least the next thirty days in case an investigation ensues.

    Model
    LFID2426TF3A
    Serial number
    TH01425172
    Bought from
    Lowe’s, Virginia
    Bought
    Apr 18, 2020
    Where
    Williamsburg, Virginia: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  14. No one hurt

    Made Apr 6, 2024, sent to the company Apr 10, 2024, published by CPSC Apr 24, 2024

    The product, in the report: Frigidaire 24 in. Built-In Top Control Tall Tub Dishwasher in Black, ENERGY STAR, 54 dBA Model # FFID2426TB

    We purchased a Frigidaire Dishwasher Dec 19, 2021. We had issues for the past 3 years with the heating element melting the bottom spray arm, and also the control panel got hot enough to melt the plastic button area on the top of the door. Yesterday (April 5, 2024) water started pouring out from under the front of the dishwasher and going up under our wood flooring that is in front of dishwasher. We called a repairman who visited this morning (April 6, 2024) he removed kickplate and found that the heating element had burned a hole in the plastic tub of the dishwasher. This dishwasher is a FIRE HAZARD! I looked online to search for recalls for this particular dishwasher and found thousands of people have made the manufacturer aware of fire hazards with this brand of dishwasher, several different models are having fires, electrical issues, & heating element over heating issues. It NEEDS to be removed from production! It does not need to be sold to people as it puts their families at risk! HomeDepot will not replace the dishwasher, or our flooring, because our protection plan has expired. I tried to contact HD & Frigidaire but HD said our protection plan is expired. Because our email to confirm order has wrong date year on it. Frigidaire is closed until Monday. I will be contacting Frigidaire Monday April 8, 2024 to discuss this issue with them.

    Model
    FFID2426TB
    UPC
    Unreadable
    Serial number
    TH04996933
    Bought from
    HomeDepot Gainesville, Tx
    Bought
    Dec 19, 2021
    Where
    GAINESVILLE, Texas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  15. No one hurt

    Made Apr 2, 2024, sent to the company May 10, 2024, published by CPSC May 24, 2024

    The product, in the report: Dishwasher

    (03/12/2024) The consumer had the door to the dishwasher partly open. She had pulled the top shelf out to either remove or add something. She heard a loud noise. The door to the dishwasher came crashing down. A small piece of plastic landed on the door. The consumer is not sure where it came from. The consumer thinks that the spring that holds the door broke but cannot access the spring.

    Model
    FGID2466QF9A
    Serial number
    TH11038541
    Bought from
    In home
    Where
    Seligman, Arizona: Mobile/Manufactured Home
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  16. No one hurt

    Made Feb 11, 2024, sent to the company Feb 27, 2024, published by CPSC Mar 12, 2024

    The product, in the report: Frigidaire professional series dishwasher

    Dishwasher began smoking while off. I cut power from the fuse box as it continued to smoke for several minutes. Later discovered the computer control panel started aflame.

    Model
    PLD2875RFCO
    Serial number
    TH61971099
    Where
    Dubuque, Iowa: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  17. No incident, no one hurt

    Made Jan 11, 2024, sent to the company Jan 18, 2024, published by CPSC Feb 1, 2024

    The product, in the report: Frigidaire Dishwasher: Model - LFID2426TF4A Color - Silver SN: TH02862760

    We had a Frigidaire dishwasher (Model #LFID2426TF4A) that was not manufactured properly where the bottom ring that was supposed to hold the dishrack failed and burned through the plastic causing all of our dishes, silverware, and cups to be ruined as well as cause flooding onto our floor.

    Model
    LFID2426TF4A
    UPC
    Don’t know
    Serial number
    TH02862760
    Bought from
    Lowe’s
    Bought
    Aug 6, 2020
    Where
    Dublin, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 4, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    No Incident, No Injury
  18. Hurt, care not known

    Made May 15, 2023, sent to the company May 17, 2023, published by CPSC Jun 1, 2023

    The product, in the report: Frigidaire in-wall dishwasher model # FFID2426TS2A

    My Frigidaire dishwasher model # FFID2426TS2A was being used by my wife and me as per the manufacturer’s instructions. The product appears to have had a malfunction such that the heating element turns on and remains on in perpetuity even if a load has not been run. Fortunately this was discovered when I reached into the unit to grab a ceramic dish approximately 8 hours after the unit had last been run. This has led to minor burns due to a hot ceramic bowl in the unit; however, the more concerning risk is that of a fire in my home. There was no warning or sign from the unit that a problem had occurred which may lead to serious risk to other consumers.

    Model
    FFID2426TS2A
    UPC
    unknown
    Serial number
    TH92828093
    Where
    Denahm Springs, Louisiana: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Level of care not known
  19. No one hurt

    Made May 3, 2023, sent to the company May 4, 2023, published by CPSC May 18, 2023

    The product, in the report: Product is a Fridgedaire gallery dishwasher

    Bought a Fridgedaire dishwasher December of 2021 and received it January 2022. 0n May 1 2023 after turning on the dishwasher to wash the dishes the machine caught fire and burned the inside of dishwasher. While it was washing it began to smoke and steam was coming out. It had a burn plastic smell to it. Once it stopped and i opened it. The inside was melted and smelled really bad and the dishes did not wash.

    Model
    FGID2468UF1A
    Serial number
    TH04046665
    Bought from
    Lowes (Winchester rd and Margarita rd Temecula CA)
    Bought
    Jan 7, 2022, about then
    Where
    Murrieta, California: Home/Apartment/Condominium
    Who was involved
    Age 49, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fridgedaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  20. No incident, no one hurt

    Made Apr 25, 2023, sent to the company Apr 27, 2023, published by CPSC May 11, 2023

    The product, in the report: Dishwasher, stainless steel color, standard dimensions, built in model.

    The heating element is overheating and has melted the tub and caused the lower arm to bow down and melted it as well. The appliance repair person has informed us, it is a fire risk. I have photos, just not on this device.

    Model
    FGID2468UF
    Serial number
    TH0503349
    Bought from
    Lowes
    Bought
    Feb 2, 2021, about then
    Where
    Crossville, Tennessee: Home/Apartment/Condominium
    Who was involved
    Age 62, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    No Incident, No Injury
  21. Seen by a doctor or nurse

    Made Dec 22, 2022, sent to the company Dec 29, 2022, published by CPSC Jan 13, 2023

    The product, in the report: Frigidaire Dishwasher

    On December 31, 2012, I purchased a Frigidaire Dishwasher Model #FFBD2407LS0A under Serial #TH02276790. On December 19, 2022, the dishwasher started to leak, sparking fumes and an electrical fire and this dangerous model needs to be removed from the market. On December 20, 2022, I contracted with a plumber for a diagnosis of the unit. It was determined that the cause of failure is due to the dishwasher tub has become physically damaged due to the heating element falling onto the unit causing failures with the control board and water pump and will all require replacement. When I contacted Frigidaire/ElectroLux on December 22, 2022 to make them aware of this, I was informed that since the product is no longer under warranty, that there was nothing that they could do to replace the unit. They also refused to retrieve the unit for a complete evaluation and diagnosis.

    Model
    FFBD2407LS
    Serial number
    TH02276790
    Where
    Bronx, New York: Home/Apartment/Condominium
    Who was involved
    Age 44, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  22. No one hurt

    Made Oct 6, 2022, sent to the company Oct 13, 2022, published by CPSC Oct 27, 2022

    The product, in the report: It’s gray inside the door outside and stainless steel and black , 24 wide 22 long approx

    I was running my dishwasher and I smelled smoke I stopped the dishwasher, the heating element burn a hole in the bottom of the dishwasher, It melt the bottom of the spray arms

    Model
    Frigidaire
    UPC
    FFID2426TS4A
    Serial number
    Th02322179
    Bought from
    manufactured home, Arizona
    Bought
    Aug 8, 2020, about then
    Where
    Kingman, Arizona: Mobile/Manufactured Home
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  23. No one hurt

    Made Oct 5, 2022, sent to the company Oct 11, 2022, published by CPSC Oct 25, 2022

    The product, in the report: Frigidaire dishwasher

    My dishwasher’s heating element has melted the bottom of the plastic interior. This dishwasher is only 2 1/2 years old. The element and brackets do not appear to be damaged in any way and I am very lucky I happened to notice. If it had burned all the way through it could have caused a flood or fire in my house. The manufacturer gave me the runaround and I was unable to even speak with someone who would listen to my safety concerns.

    Model
    LFID2456TF3A
    Serial number
    TH00883388
    Where
    Cantonment, Florida: Home/Apartment/Condominium
    Who was involved
    Age 38, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  24. No incident, no one hurt

    Made Apr 21, 2022, sent to the company Apr 27, 2022, published by CPSC May 11, 2022

    The product, in the report: Frigidaire Gallery Dishwasher - black stainless steel color

    Frigidaire dishwasher has overheated, melting the plastic tub. The holes in the plastic tub caused major flooding and damage in my home. The dishwasher overheating also presents a potential fire hazard.

    Model
    FGID2468UD
    Serial number
    THO1062104
    Bought from
    homedepot.om
    Bought
    May 10, 2021
    Where
    Randallstown, Maryland: Home/Apartment/Condominium
    Who was involved
    Age 41, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    No Incident, No Injury
  25. No one hurt

    Made Oct 28, 2021, sent to the company Nov 17, 2021, published by CPSC Dec 2, 2021

    The product, in the report: Frigidaire dishwasher model FFBD1831US0A

    I purchased a Frigidaire dishwasher model FFBD1831US0A, serial number KH10901741 on-line on July 29 from Home Depot. I received the item on or about August 14. Upon installation I ran the dishwasher to confirm it did operate. I used the dishwasher one time after that. I noticed that the dishes came out wet but thought perhaps I had selected the wrong cycle as there is no easy way to see the cycles without a flashlight.

    Since we are a household of 2, I usually wash my dishes by hand. The purchase and installation of the dishwasher was for the sale of my home. During the inspection of the home the inspector informed me that the dishwasher actually cooled the water going into it from 126-degrees to 109 degrees and the drying cycle only heated to 107-degrees and suppose to be 350-degrees for sanitation purposes. The buyer wants proof that the dishwasher will be functioning as it should before closing. However, Home Depot and Frigidaire have failed to contact me after my initial call about the issue as per manufacturer warranty. It appears I will lose this sale due to a dishwasher!!!

    Given this issue, I think it is highly likely that this dishwasher may not be the only one with this problem. Given the world of Covid, folks may think that their dishes are clean when indeed that may not be the case.

    Model
    FFBD1831US0A
    UPC
    No longer have
    Serial number
    KH10901741
    Bought from
    Home Depot
    Bought
    Jul 29, 2021
    Where
    Hartsel, Colorado: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  26. No one hurt

    Made Jul 8, 2021, sent to the company Jul 23, 2021, published by CPSC Aug 6, 2021

    The product, in the report: Frigidaire FFBD2411NS6B dishwasher, stainless steel.

    A frigidaire Model FFBD2411NS6B dishwasher was being used. It was opened after completing a cycle and had a smell of burned plastic and deformation of some of the plastic components of the interior. It was run on a low heat setting. The high temperature thermostat sensor was found to be dead and the dishwasher lacks a thermal fuse or any way to tell it has heated up too much. We cannot run it and have it unplugged as using it again might result in a fire if it overheats enough.

    Model
    FFBD2411NS6B
    Serial number
    TH54008426
    Where
    Chico, California: Home/Apartment/Condominium
    Who was involved
    Age 27, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  27. Not said

    Made Jun 19, 2021, sent to the company Jun 23, 2021, published by CPSC Jul 8, 2021

    The product, in the report: Frigidaire 24’’ Built-In Dishwasher FFCD2413US1A, stainless steel cover on door, Width: 24”, Depth: 25”, Minimum Height: 33 1/2”, Maximum Height: 35”; I do not have a UPC code, date manufactured, or manufacturer date code.

    My dishwasher (Frigidaire FFCD2413US) was running and at the point in the cycle where it should have been about to drain all the water out of the bottom and start the drying stage, it made 3 very loud thunking sounds (each about 1 second apart). I was concerned, so I opened the dishwasher door to see if there was something obviously wrong, like a moving part caught by a utensil. But nothing appeared to be wrong. After that, I could not get the dishwasher to turn back on. I pressed several buttons, but no lights came on, and nothing worked. I unplugged the dishwasher and plugged it back in and that did nothing. Then I realized the garbage disposal, which was plugged into the same outlet also wasn’t working. I tried the reset buttons on all nearby electrical outlets and that didn’t seem to help. I got an extension cord and plugged the dishwasher into a different outlet and that didn’t help either. So I went to the electrical panel in the basement and saw that the breakers for the dishwasher’s outlet needed to be flipped back, so I did that. Then I came back up and the dishwasher had turned back on, all of its lights on the panel were on, there was another thunk, and it started smoking. I opened the door right away and black smoke came out of the small narrow horizontal opening along the top of the inside of the door. I videotaped it, but it is very hard to see the smoke on the video. (I tried to upload the video but it said it was too large even though it was 81 MB [under 100 MB limit]). There was also a very strong smell of burnt electronics that started at the same time as the smoke. We replaced our previous dishwasher with this one on 4-16-2019 and it has worked normally since then. I have never put vinegar into it (like I did with the last dishwasher) and have only used it normally. This time that I ran it, it was only about half full. Nothing was caught. Nothing had fallen on the bottom. There is no obvious explanation for what caused the odd sounds, the smoke, or the smell. This is a 2-year-old dishwasher that has not been used in any unusual way. We never overfill it and we just run it like normal, with regular detergent ([REDACTED]) and 99% of the time I use the 1-hour cycle with the heat drying selected. It is necessary to use the heat drying on this dishwasher because the dishes will be completely wet at the end of the cycle without it. No injuries happened. If I hadn’t been here when this happened and opened the door when it started smoking, a fire might have started.

    Model
    FFCD2413US1A
    Serial number
    TH90690642
    Bought from
    Lowes, Mishawaka, IN
    Bought
    Apr 16, 2019
    Where
    Mishawaka, Indiana: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  28. No one hurt

    Made Mar 13, 2021, sent to the company Mar 24, 2021, published by CPSC Apr 7, 2021

    The product, in the report: Frigidaire dishwasher, black, usual size

    My 4-year-old Frigidaire dishwasher shot out 2-foot bolts of electricity when I went to close the door after unloading the machine. I then smelled burning wires, so I called the fire dept. They came out and disconnected the machine, explaining that the control panel had shorted out and melted. I was using the dishwasher in the usual way. The fire chief said I was very lucky not to have been electrocuted. I am an adult and there are no children or other adults in the home. I want to say that this machine came with the home that I purchased in July of 2017. I was told it was new, but I see a date of 2013 on the user’s manual.

    Model
    FFBD2411NB6B
    UPC
    unknown
    Serial number
    TH53042009
    Where
    COCHITI LAKE, New Mexico: Home/Apartment/Condominium
    Who was involved
    Age 72, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  29. No one hurt

    Made Feb 9, 2021, sent to the company Mar 1, 2021, published by CPSC Mar 15, 2021

    The product, in the report: Frigidaire Gallery white dishwasher model #FGBD2438PW4A. Made by Electrolux Home Products, Inc Charlotte, NC 28262/Electrolux Canada Corp. Mississuaga,ONT

    I have a Frigidaire Gallery dishwasher, model # FGBD2438PW4A in my house. The heating element burnt a hole through the bottom of the tub. I only ran it on “normal wash”.

    Model
    FGBD2437PW4A
    Serial number
    TH43975173
    Bought from
    Lowes
    Where
    Dubuque, Iowa: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  30. No one hurt

    Made Oct 13, 2020, sent to the company Oct 22, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Frigidaire dishwasher FFID2426TD3A

    My dishwasher started burning itself. The heat ring is at the bottom of the dishwasher and when the heated dry is turned on it starts to burn the water sprayer. This is a major fire hazard.

    Hello, I would like to update my report. Serial number is TH0095428 Model # FFID2426TD3A

    I just got of the phone with the manufacturer and explained my concern with the fire hazard and what happened with the spray arm being melted and they said they would send me a new spray arm to replace myself. I asked how would that have happened in the first place and that i was concerned about it happening again and she said she wasn’t sure but to replace the spray arm when I received it in the mail. Thank you,

    Thank you [REDACTED]

    Model
    FFID2426TD3A
    UPC
    I can’t find it
    Serial number
    TH0095428
    Bought from
    Home Depot
    Bought
    Apr 10, 2020
    Where
    North Bend, Washington: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  31. No one hurt

    Made Aug 20, 2020, sent to the company Oct 14, 2020, published by CPSC Oct 5, 2020

    The product, in the report: Fridgidaire Gallery Front Control Built in Dishwasher Model FGBD2438PF4A

    As we were standing near the dishwasher, we hear an unusual noise. We turned it off. We observed water coming up from under our wood flooring near the dishwasher. My spouse observed water coming from the dishwasher and we removed all the water we could from the dishwasher and the floor. We removed the dishwasher from its area and found a burned area on the bottom of the plastic tub caused by the heating element. There was plastic drippings and soot on the floor under this and could of started a fire if we hadn’t acted so fast. I have left a message for frigidaire on 8/18/20 for not able to get a live person on their customer service line. Left a message on their [REDACTED] page for that is the ONLY way I have found to send a message to them. No response back but it has been read. We had a warranty with this product but it has expired. Product is 5 years old and the extended warranty expired last year. I see this has happened to several people and this product needs to be recalled. MODEL: FGBD2438PF SERIAL: TH44319382

    Model
    FGBD2438PF4A
    Serial number
    TH44319382
    Bought from
    Home Depot
    Bought
    Nov 10, 2014
    Where
    Odessa, Missouri: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  32. No one hurt

    Made May 19, 2020, sent to the company May 28, 2020, published by CPSC Jun 11, 2020

    The product, in the report: Dishwasher, Stainless Steel door,

    Frigidaire Gallery Dishwasher, Model # FGHD2433KF1, Serial # TH131669044, has not been heating during the drying cycle. When diagnosing the problem on May 15, 2020, discovered that the “female disconnect” has fused to the Hi-Limit Thermostat. The “female disconnect” definitely looks burnt. To me this safety hazard is either a design flaw, assembly error or a material defect.

    Model
    FGHD2433KF1
    Serial number
    TH131669044
    Bought from
    Provided with new home purchase
    Bought
    Apr 1, 2011, about then
    Where
    FOREST HILL, Maryland: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Gallery Dishwasher, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  33. No one hurt

    Made Apr 8, 2020, sent to the company Apr 15, 2020, published by CPSC Apr 29, 2020

    The product, in the report: Frigidaire gallery dishwasher stainless steel exterior

    Our dishwasher was running through its cycle. We smelled electrical burning smoke. We looked inside the dishwasher, and there was nothing on the heating element. We looked underneath the dishwasher, and there were blackened wires in area where the heating element attached underneath. We unplugged the dishwasher. We unplugged the burnt wire from the heating element.

    Model
    BGHD2433KF1
    Serial number
    TH11251252
    Where
    Williamsburg, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  34. No one hurt

    Made Feb 23, 2020, sent to the company Mar 12, 2020, published by CPSC Mar 26, 2020

    The product, in the report: Frigidaire Gallery under counter dishwasher. Silver front with black top handle and black kick plate. The inside liner is all plastic. Two clips hold up the heating element in the bottom of the inside.

    The heating element for my Frigidaire Gallery dishwasher has burned through the plastic liner. There is now a hole in the liner that burns any time I use the dishwasher. It leaks water all over the floor. It also is a fire risk if I continue to use the dishwasher.

    Model
    FGBD2438PF0A
    Serial number
    TH41888695
    Bought from
    HH Gregg
    Bought
    Mar 12, 2014, about then
    Where
    Carmel, Indiana: Home/Apartment/Condominium
    Who was involved
    Age 36, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  35. No one hurt

    Made Feb 7, 2020, sent to the company Mar 5, 2020, published by CPSC Mar 19, 2020

    The product, in the report: Dishwasher has been reported by customers for this same safety/fire hazard

    10/18/19 bought Frigidaire gallery dishwasher 3 and a half months ago. Dishwasher is a fire hazard and Frigidaire will not allow me to get a new product in a different brand by returning my money.

    Dishwasher drum and lower spray arm has melted and is a safety hazard/fire hazard. I have seen many complaints about this same thing happening to different customers with this same dishwasher and Frigidaire refuses to reimburse payment and will only agree to fix parts effected in turn the same safety hazard is still present. I don’t feel safe running my brand new dishwasher and would like to know what steps to take to get reimbursed by Frigidaire

    Tub melted a hole in tub from heating element. Lower spray arm came apart and melted

    Model
    FG1P2468UF0A
    UPC
    I don’t know
    Serial number
    TH92429878
    Bought from
    Lowe’s Home Centers, Inc., North Carolina
    Bought
    Oct 18, 2019
    Where
    Sebago, Maine: Home/Apartment/Condominium
    Who was involved
    Age 48, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire gallery dishwasher, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  36. No one hurt

    Made Oct 28, 2019, sent to the company Nov 21, 2019, published by CPSC Dec 6, 2019

    The product, in the report: Model - FGID2466QF Serial - TH83192721

    We bought our dishwasher on 10/17/2018, was delivered on 10/26/2018. On 10/26/2019 we discovered the heating element melted through the bottom of the dishwasher. It was used according to manual and is a few days past warranty. I believe this is a matter that needs to be recalled as I am not the only one this has happened to. This is very dangerous to the people in the house as it could start a fire.

    Model
    FGID2466QF
    Serial number
    TH83192721
    Bought from
    East Coast Appliance, Virginia
    Bought
    Oct 17, 2018
    Where
    Chesapeake, Virginia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  37. No one hurt

    Made Sep 7, 2019, sent to the company Sep 25, 2019, published by CPSC Oct 16, 2019

    The product, in the report: Fridgidaire dishwasher.

    Heating element in dishwasher melted hole in bottom. Water leaked through floor and into basement.

    Where
    Pipersville, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  38. No one hurt

    Made Aug 8, 2019, sent to the company Aug 19, 2019, published by CPSC Sep 3, 2019

    The product, in the report: Dishwasher Frigidaire Stainless steel front Plastic tub

    I have a Frigidaire dishwasher, model FGBD2438PF7A, that the heating element severely warped, melted the lower spray arm assembly, and melted a 4” hole thru the bottom of the plastic tub. The hole was about an inch from the safety limit switch mounted on the bottom of the tub and the safety limit switch did not trip and disable the dishwasher. The dishwasher was able to start again after clean dishes were removed and dirty dishes were loaded to wash. Within seconds of the unit filling with water the water poured from the melted hole in the plastic tub and ran all over the floor alerting me to a problem. I strongly suspect the tub melted during a drying cycle when no one was home as no one in the household smelled anything burning at any point and there was no water on the floor prior to the night the water poured from the melted hole.

    Model
    FGBD2438PF7A
    Serial number
    TH54224846
    Bought from
    Best Buy, Washington
    Bought
    Jan 16, 2016
    Where
    Spokane Valley, Washington: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  39. No one hurt

    Made Jun 30, 2019, sent to the company Jul 26, 2019, published by CPSC Aug 9, 2019

    The product, in the report: Frigidaire Gallery Dishwasher Model Number: GLDB953CS0 Serial Number: TH32693740

    Frigidaire Gallery Dishwasher Model Number: GLDB953CS0 Serial Number: TH32693740

    Unknown date of purchase, but appears to be original to the house built around 2005/2006.

    The product began smoking with a strong smell of burning plastic. The unit was not running any cycle at the time and had not run one for about 12 hours at the time of the incident. Removing the front panel there is a spot of black charred plastic (approximately 1”x1.5”) on the front of the control box cover (made of plastic) there is also black scorch marks at the top vent of the control unit box.

    The 4 hour delay indicator button was flashing a green light, but all control buttons were non-responsive.

    Power was removed from the unit and the smoking stopped.

    The product will not be repaired due to its age and potential other damage.

    Model
    GLDB953CS0
    Serial number
    TH32693740
    Bought from
    Unknown
    Bought
    Jun 1, 2006, about then
    Where
    Bowdoinham, Maine: Home/Apartment/Condominium
    Who was involved
    Age 46, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  40. No one hurt

    Made Jun 18, 2019, sent to the company Jul 19, 2019, published by CPSC Aug 2, 2019

    The product, in the report: Frigidaire Gallery Dishwasher

    On June 1, 2019 about 30 minutes into the dishwasher cycle I noticed that there was a leak and a pool of water on the kitchen floor. Upon investigation I observed that the heating element warped down and contacted the bottom of the machine burning a hole all the way through it. The heating element contacting the dishwasher and potentially the floor is a fire hazard that could cause significant damage, burn down the entire house, as well as injure or kill my family. In addition to the severe fire hazard, the leak was dripping down the electrical cords and created an electrical shock hazard. This is unacceptable as my small children could have been electrocuted and died because of this defective machine. The safety hazard from this defect must be addressed to safeguard people and property.

    I contacted [REDACTED] with the above info and a request to safeguard families from this danger and she responded by phone on June 17, 2019. Her response was to deny that it was a manufacturer defect and blame it on me stating the the heating element was warped from repeated pressure / pressing on it. She did not know how much pressure or how many times someone would have to press on the element to cause it to warp. To the best of my knowledge no one has ever pressed on the heating element and it would be difficult to put pressure on the element based on the design. The lack of company responsibility concerns me and forced me to escalate this to safeguard others.

    Model
    FGBD2438FP7A
    Serial number
    TH53525636
    Bought
    Jan 1, 2016, about then
    Where
    Mountain Home, Idaho: Home/Apartment/Condominium
    Who was involved
    Age 38, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  41. Not said

    Made May 2, 2019, sent to the company May 9, 2019, published by CPSC May 23, 2019

    The product, in the report: Frigidaire dishwasher stainless steel.

    On the date of 04/22/2019, we purchased a dishwasher from Lowes. The dishwasher we bought was a Frigidaire. We took it back to our office, and went home for the day. The next morning when I arrived to work, I proceeded to install the dishwasher. Once the dishwasher was installed we performed the wet-test and every thing was good. Once the dishwasher was running for approximately 1 hour, one of my employees came in and said the dishwasher was “on fire”. I went into our break room, and sure enough smoke was coming from the tub vents. I opened the dishwasher and found that the lower spray bar was laying on the heating element and melted. It appears as if the orbital arm on this unit was not properly attached to the spray bar arm. Lowes returned the product for another unit, from a different manufacture.

    Model
    LFID2426TF
    Serial number
    Unknown
    Bought from
    Lowes
    Bought
    Apr 22, 2019
    Where
    Wylie, Texas: Other Public Property/Office
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  42. Hurt, care not known

    Made Apr 5, 2019, sent to the company Apr 22, 2019, published by CPSC May 6, 2019

    The product, in the report: Frigidaire Dishwasher Model# LFID2426TF

    Frigidaire Dishwasher, Model# LFID2426TF causes injury to fingers. Purchased on 7/25/18. Complaint launched with Electrolux 11/7/18 I’m launching this complaint to express my dissatisfaction with this model dishwasher. Although particularly pleased with its cleaning ability, my disappointment comes from the unit causing cuts to my hands while opening and closing the door. Photos have been provided via email to the frigidaire customer service dept. The photos show the black plastic edging just below the handle, along the top of the washer. The bottom of this edging is as sharp as a razor. While opening or closing the door, upon releasing the handle, the top of my hand brushes against the bottom of the edging causing cuts to the back of my fingers. This has happened to me on several occasions as well as members of my family, including a child. Emails back and forth with Frigidaire resulted in 2 service visits from their appliance representative which failed to resolve the issue. His attempt was made to replace the edging with the same razor sharp edging being removed. His frustration as well as my own was evident at the completion of that visit. 1/11/19, Due to Electrolux’s slowness with response and inability to correct issue, I filed a complaint with the Better Business Bureau Electrolux technicians again came out and repeated the same service. The problem remains and the BBB case was closed. RE: BBB Case Number: [REDACTED] Date Received: 01/08/2019 Electrolux Reference Number: [REDACTED] Model Number: LFID2426TF Serial Number: TH82401538 Date of Purchase: 07/25/2018 UPDATE: 1/18/19 Email exchanges alerting Electrolux that the problem still exists have proven unsuccessful. They’ve responded by telling me my concerns are heard and the problem on file, however no further action to correct the issue has taken place. The above is unacceptable from Electrolux as my family continues to add cuts to their hands. I feel they are stonewalling until the warranty ends. I would like this issue resolved, preferably by having Electrolux pick up their appliance and issuing me a full refund for the purchase price. Any assistance provided by your office would be immensely appreciated. [REDACTED]

    Model
    LFID2426TF
    Serial number
    TH82401538
    Bought
    Jul 25, 2018
    Where
    Unspecified: Unspecified
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Level of care not known
  43. No one hurt

    Made Dec 5, 2018, sent to the company Feb 22, 2019, published by CPSC Mar 11, 2019

    The product, in the report: Frididaire dishwasher Gallery

    Our Dishwasher was not cleaning the dishes properly. Upon investigation it was discovered that the heating element had burnt a 2 inch wide by 8 inch long hole in the base of the dishwasher. This could have caused a fire, Also water dammage.

    Model
    FGBD2445NQ7A
    Serial number
    TH52593887
    Bought from
    LOWES
    Bought
    Aug 27, 2015
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  44. No one hurt

    Made Oct 24, 2018, sent to the company Nov 1, 2018, published by CPSC Nov 16, 2018

    The product, in the report: Frigidaire Gallery Dishwasher

    Re: Frigidaire dishwasher model # FGBD2438PB3A purchased 11/4/15. This past week, we discovered the heating element had burned a hole in the bottom of the dishwasher and water was running through the floor into the basement. Similar issues with other dishwashers as noted in on-line reports have resulted in fires for other consumers. Item was no longer under warranty but caused damage to our home and presented a potential fire hazard.

    Model
    FGBD2438PB3A
    Bought from
    Lowe’s Home Centers, Pennsylvania
    Bought
    Nov 4, 2015
    Where
    HANOVER TWP, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Age 61, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  45. No one hurt

    Made Sep 28, 2018, sent to the company Oct 18, 2018, published by CPSC Nov 1, 2018

    The product, in the report: Frigidaire gallery dishwasher model # FGBD2438PF7A

    Our dishwasher was being used as normal in the kitchen. It started leaking water from underneath. Upon inspection, I noticed that the heating element had sagged down into the tub and melted a hole through the plastic to the outside. It was not designed with enough support to prevent this. I reported it to the company and they offered a 30% discount on parts. It could have burned my house down. I am not the first person to report this and they have done nothing to protect their customers that own this fire hazard.

    Model
    FGBD2438PF7A
    Serial number
    TH53525569
    Bought from
    Home Depot, Indiana
    Bought
    Sep 9, 2015
    Where
    Madison, Indiana: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  46. No one hurt

    Made May 23, 2018, sent to the company Jun 28, 2018, published by CPSC Jul 13, 2018

    The product, in the report: Frigidaire Dishwasher

    This caller is reporting that on May 16th, 2018 her dog was cut severely enough on their dishwasher that he severed his Achilles Tendon requiring major surgery. She is reporting this because she has read reports that children have also been cut pretty badly on this product. The consumer’s pet was sitting down with his back against the closed dishwasher and when he got up his leg brushed the unit and he was cut The dishwasher came with the home when purchased in 2011. She was informed when she moved in that the appliances were three years old The caller has not contacted the manufacturer, however she does intend to contact them.

    Model
    FDB1200RGC0
    Serial number
    TH75197125
    Bought from
    In home when purchased, declared 3 yrs old then
    Bought
    Jun 15, 2011, about then
    Where
    Maple Grove, Minnesota: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  47. No one hurt

    Made May 19, 2018, sent to the company Jul 18, 2018, published by CPSC Aug 1, 2018

    The product, in the report: Frigidaire Dishwasher Model: FGBD2438PFOA Serial: TH32871694

    Our Fridgidaire Dishwasher Model: FGBD2438PFOA Serial: TH32871694 is four years old. A couple of days ago we found a leak in the basement while it was running. The heating element has warped and bent down into the tub, which had melted. Water was pouring from the bottom of the dishwasher. Where the element had burned is brown and it appears that it could have started a fire had we not been home and noticed it right away.

    Model
    Gallery Series FGBD2438PFOA
    Serial number
    TH32871694
    Where
    Bethel, Vermont: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  48. No one hurt

    Made Apr 2, 2018, sent to the company Jun 22, 2018, published by CPSC Jul 9, 2018

    The product, in the report: White dishwasher. Standard size

    Heating element malfunctioned and melted through plastic tub of dishwasher. Appears to be long term issue that finally resulted in damage to dishwasher and water spilling onto our floor. Machine is not usable and manufacturer (Frigidaire) will do nothing to repair or replace product or cover cost of another brand.

    Model
    Fgbd2438pw4a
    Serial number
    Th44324508
    Bought from
    Lowes
    Bought
    Jan 6, 2015, about then
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  49. No one hurt

    Made Mar 30, 2018, sent to the company Jun 21, 2018, published by CPSC Jul 6, 2018

    The product, in the report: Frigidaire dishwasher

    Was running my dishwasher on a normal cycle and it started sparking and turned into a flame immediately. I was already in the kitchen and noticed it right away so I put the fire out. Obviously control board and panel is burned up and will not work anymore.

    Model
    Fdb956rbc1
    Serial number
    Th30129337
    Where
    Troy ohio, Ohio: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  50. Seen by a doctor or nurse

    Made Feb 15, 2018, sent to the company Feb 26, 2018, published by CPSC Mar 12, 2018

    The product, in the report: Silver / Black dishwasher fridgidaire model #FFBD2411NSOA

    Fridgidaire dishwasher. FFBDh2411NS home use frequent burning. Smell. Not draining completely checked for clogs in drainage Line. & basket None noted.reported issue to manufacturer several x last few months water leaking on floor & spin arm is severely melted as have anything with plastic parts placed on bottom rack burnt my hand. On a hard plastic pot handle which. Was melting. Several minutes after washer had finished & saw heat element was still burning hot & smelled a bad burning smell reported this to manufacturer & was told theyve had no other such complaints “not to wash anything.that could melt” this is utterly rediculous. As spin arm is hard plastic & completely melted ,on both sides twice now. & continue to say , theyve had no other such complaints for all the above Ive. Reported to them repeatedly ,this is very dangerous. & they dont seem to care even. After being burned they state I must not be following manufacturers usage instructions.? I use Energy cycle & wash dishes pots & pans.on racks 2-3 x a week , pot handles nor spin arm should be melting washer should drain/ not leak...

    Model
    FFBD2411NSOA
    Serial number
    TH24659165
    Bought from
    PC RICHARDS
    Bought
    Nov 20, 2013, about then
    Where
    Lindenhurst, New York: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  51. No one hurt

    Made Jan 2, 2018, sent to the company Jan 30, 2018, published by CPSC Feb 13, 2018

    The product, in the report: Frigidaire dishwasher model FGBD2445NF4A serial TH42350809

    My kitchen flooded. We realized the water was coming from my dishwasher inside my island. A hole burned through the inside of my dishwasher under the heating element, and burned a hole right through the outside base as well. It couldn’t caused a fire if I wasn’t home and noticed all the water accumulating on my floor. It must have been doing that for a while because I have water damage inside my island and floor. I called Frigidaire and was told there was no recalls on the product, and only offered half off buying a new base. I tried explaining to her that I believe it was the heating element that caused the hole through my dishwasher. I was told there was nothing she could do about replacing their product .

    Model
    FGBD2445NF4A
    Serial number
    TH42350809
    Bought from
    Lowes, Wisconsin
    Bought
    Jun 18, 2014
    Where
    Manitowoc, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Age 51, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  52. No one hurt

    Made Oct 31, 2017, sent to the company Nov 8, 2017, published by CPSC Nov 24, 2017

    The product, in the report: Frigidaire Dishwasher approximately two (2) years old.

    Approximately 9 pm, on October 23rd, we noticed a burning smell coming from the kitchen. We quickly went to see what was potentially on fire. After going into the kitchen, we could see light smoke coming from around the dishwasher. We turned it off, and opened the door. Upon inspection, the heating element inside of the dishwasher had apparently overheated and warped down touching and burning the plastic tub. Their was still some water present in the on the surface of the tub. Had there not been, by the look of the plastic, it could have ignited the plastic tub risking the loss of our property and potential life. After a brief search online, It appears that this is a known problem with similar models. After Inspecting the product, and for consumer safety and protection, it needs to be reviewed and recalled. The potential risk to property and life merits a review of this product and the dangers associated with it. I have notified the manufacture of this risk, and will document my reporting this incident.

    Model
    FGBD2438PF6A
    Serial number
    TH52287873
    Bought from
    Best Buy
    Bought
    Jun 1, 2016, about then
    Where
    Hot Springs, Arkansas: Home/Apartment/Condominium
    Who was involved
    Age 47, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  53. No one hurt

    Made Oct 29, 2017, sent to the company Dec 7, 2017, published by CPSC Dec 21, 2017

    The product, in the report: Fridgidair Gallery Stainless Steel Dishwasher with black plastic control panel. Date of Manufacturing I am unable to find on the serial and model number info or by searching on appliance websites they state it could have been manufactured August 1995,2005 or 2015.

    We purchased a new home with appliances made by Fridgedair purchased by our Builder Fortress Homes. At about one year after moving into our new home, I woke early in the morning and while letting while feeding my cats in the basment I noticed huge puddles and flooding under our kitchen floor above the basement. I thought a pipe had burst but after pulling away the insulation and inspecting the subfloor in the basement I see the water is coming out in between the floor boards from our kitchen not from pipes. I immediately place buckets under each leak and run upstairs to find where it originated. We run our dishwasher around 9pm every evening and during one of the cycles the heating element on our Fridgedair Gallery dishwasher Serial Number:TH53284409 Model #:FGBD2438PF7A had warped and had melted a huge whole in the bottom of the plastic tub. As there were no clamps in that area installed by the manufacturer the heating element was able to come into contact with the tub bottom thus burning a hole and flooding our wooded kitchen floor and basement. We had to purchase dehumidifiers, floor fans, and microbial spray to prevent mold growth. We had to purchase a new dishwasher even though this one is only a year old. If this had continued to be on our kitchen could have caught on fire as the element was hot enough and close enough to the electrical box on the bottom of the appliance to have burned our house down while we slept. I have read there are class action lawsuits in Illinois against [REDACTED] and Fridgedair and cannot believe this dishwasher is still be manufactured and sold to consumers who could be in danger or out of major expenses because of negligence on the Electrolux and Fridgedairs part. Someone needs to hold these people accountable and they need to reimburse the consumers for damages and appliances.

    Model
    FGBD2438PF7A
    Serial number
    TH53284409
    Bought from
    Builder with new home, Georgia
    Bought
    Aug 24, 2015, about then
    Where
    Canton, Georgia: Home/Apartment/Condominium
    Who was involved
    Age 8, Female
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Fridgidair, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  54. No one hurt

    Made Oct 29, 2017, sent to the company Dec 11, 2017, published by CPSC Dec 26, 2017

    The product, in the report: Frigidaire Dishwasher Model# fgbd2438pb4a

    I have a Frigidaire dishwasher which has a heating element that has melted a hole in the bottom of the inside area. We had been noticing a hot plastic or electrical smell for a couple of weeks, but couldn’t locate the issue and thought that it might be just the water heating up in the washer. A couple of days ago I noticed a stream of water coming out from under the dishwasher. When the washer had finished its’ cycle I opened it up, pulled out the bottom rack and noticed that the heating element was warped, downwards and had melted a hole in the bottom of the plastic housing.

    Model
    fgbd2438pb4a
    Serial number
    44699620
    Bought from
    Lowes
    Bought
    Nov 3, 2015, about then
    Where
    Gainesville, Missouri: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  55. No one hurt

    Made Oct 9, 2017, sent to the company Jan 31, 2018, published by CPSC Feb 14, 2018

    The product, in the report: Frigidaire Dishwasher model FGBD2445NB8A, Serial # TH53714200.

    Dishwasher is approximately 2 years old. It runs an average of 3 - 4 times per week. I normally run the dishwasher on a cycle which heats the water. The dishwasher was leaking and when I looked for the problem I found that the heating element warped enough to deform the clips that were holding it up from the bottom of the plastic tub. The warped element was in contact with the bottom of the plastic tub long enough to burn through and cause the water to leak out.

    Model
    FGBD2445NB8A
    Serial number
    TH53714200
    Bought from
    Sears, North Carolina
    Bought
    Oct 20, 2015, about then
    Where
    Havelock, North Carolina: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  56. No one hurt

    Made Sep 19, 2017, sent to the company Sep 27, 2017, published by CPSC Oct 12, 2017

    The product, in the report: Dishwasher

    Top water supply hose to Frigidaire FDB2410 is about 1 inch too short. After about a year or two it wiggled itself free of the clamp and flooded the area beneath the dishwasher and tripped the GFCI breaker on the box under the sink. Had to rewire the area given the flood and paid for a service call to verify that the design is defective.

    Model
    FDB2410
    Serial number
    FDB2410
    Bought from
    Howards TV and Appliance
    Bought
    Sep 1, 2015
    Where
    Altadena, California: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Electronic Series, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  57. Seen by a doctor or nurse

    Made Aug 10, 2017, sent to the company Aug 22, 2017, published by CPSC Sep 6, 2017

    The product, in the report: Frigidaire Dishwasher

    I purchased a new Frigidaire diashwasher in June, 2017 Model Number FRIGID2466QW. In July, I was loading the dishwasher and turned to reach for something and my shin hit the corner of the dishwasher while it was down and the dishwahser had exposed sharp metal which sliced my shin open. There should not be exposed sharp metal like that. This design is defective as the metal should be covered with something or not be as sharp. I have had to see multiple doctors and have bandages changed daily as I am on a blood thinner. It will take months to heal according to the doctors and I may need surgery to flush the wound. The appliance company did not come out and file the metal down and put a plastic piece on top.

    Model
    FRIGID2466QW
    Serial number
    TH71701613
    Bought from
    M & M Appliance
    Bought
    Jun 21, 2017
    Where
    Washington DC, District of Columbia: Home/Apartment/Condominium
    Who was involved
    Age 94, Male
    The reporter’s relation to them
    My Parent
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, Seen by Medical Professional
  58. No one hurt

    Made Jul 19, 2017, sent to the company Oct 31, 2017, published by CPSC Nov 15, 2017

    The product, in the report: Dishwasher Model # FDB126RBS4, White, Fridgidaire

    Ran a load through the dishwasher and when I opened it up, the spray arm was partially out of the bottom of the dishwasher, and the plastic was melted. This, to me, is a fire hazard. My son had the same thing happen to him with his Fridgidaire dishwasher. These dishwashers should have to be replaced no matter when purchased or no matter if a person is the original purchaser or not. VERY DANGEROUS!!

    Model
    FDB126RBS4
    UPC
    I don’t know
    Serial number
    TH70332807
    Bought from
    Private Party
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  59. No one hurt

    Made May 23, 2017, sent to the company Jul 25, 2017, published by CPSC Aug 8, 2017

    The product, in the report: Figidaire Gallery 24” dishwasher

    Frigidaire dishwasher model #FGBD2445NF1A melted through it’s bucket and charred the lower spray arm. This dishwasher was purchased new from Lowe’s July of 2014! It’s less that 3 years old and it almost managed to burn my house down! It did manage to flood the entire kitchen as it melted through the bottom of the bucket. Frigidaire basically said I was [REDACTED] since it was out of it’s 12 month waranty. I will NEVER buy a Electrolux product again!

    Model
    FGBD2445NF1A
    Serial number
    TH35148311
    Bought from
    Lowes, Alabama
    Bought
    Jul 6, 2014
    Where
    Mobile, Alabama: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  60. No one hurt

    Made May 11, 2017, sent to the company Jul 14, 2017, published by CPSC Jul 28, 2017

    The product, in the report: Frigidare Dishwasher: Model Number, FGBD2438PF4A Serial Number TH43715282.

    The heating element in my Frigidare dishwasher Model FGBD2438PF4A burned a hole in the (plastic) bottom-side of the pan. I called the company to report the situation and was told the since the unit was no longer under warranty and there had been no recalls on the model, there was nothing they could do. This could have caused a fire.

    Model
    FGBD2438PF4A
    Serial number
    TH43715282
    Bought from
    Best Buy, Florida
    Bought
    Sep 18, 2014
    Where
    Miami, United States: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidare, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  61. No one hurt

    Made Feb 23, 2017, sent to the company Mar 24, 2017, published by CPSC Apr 7, 2017

    The product, in the report: frigidaire dishawasher

    heating element seemed to have overheated and warped causing the bottom sprayer arm to hit it and melt, as well as the heating element to burn a hole in the bottom of dishwasher and flood 3 rooms in our home.

    Model
    FGBD2438PW
    Serial number
    TH50949698
    Bought from
    HAHN APPLIANCE, Oklahoma
    Bought
    Apr 1, 2015
    Where
    SKIATOOK, Oklahoma: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  62. No one hurt

    Made Feb 20, 2017, sent to the company Mar 22, 2017, published by CPSC Apr 5, 2017

    The product, in the report: Dishwasher frigidaire

    Frigidaire dishwasher Model # FGBD2445NQ SN# TH22087651 Noticed water leaking in basement below the dishwasher. Pulled the dishwasher out and started a wash cycle to find the leak. Water was coming out near the bottom of the tub on the left side, when facing the dishwasher, and the tub was deformed. Took the lower rack out of the dishwasher and saw that the heating element was warped and touching the plastic tub and had burned a hole in it, causing the water leak. Also the sprayer arm was caught on the heating element and was melted, there was melted plastic hanging down from the sprayer arm. Called Frigidaire and was told there was nothing they could do. I really believe this could be a possible fire hazard. I did take photos of the dishwasher. The unit was purchased new and delivered on 06-08-2012. My name is [REDACTED], Phone # [REDACTED]. Thank you

    Model
    FGBD2445NQ
    Serial number
    TH22087651
    Bought from
    Grand appliance, Wisconsin
    Bought
    Jun 7, 2012
    Where
    Kenosha, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidarie, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  63. No one hurt

    Made Jan 25, 2017, sent to the company Feb 10, 2017, published by CPSC Feb 27, 2017

    The product, in the report: Dishwasher

    My dishwasher developed a leak. What I have discovered is that there is a hole in the tub. The hole was burned and melted through the tub because the heating element is not properly supported by the support brackets and the heating element has warped and touches the tub. I only use the dishwasher about twice a week. I am concerned that this issue could be a fire hazard.

    Model
    FDB510LCS3
    Serial number
    TH80412670
    Bought from
    Lowes, Kentucky
    Bought
    Apr 15, 2009
    Where
    Cottontown, Tennessee: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  64. No one hurt

    Made Jan 5, 2017, sent to the company Feb 2, 2017, published by CPSC Feb 16, 2017

    The product, in the report: Frigidaire dishwasher, model #FFBD2407LW1C, serial #TH20577142, white

    Was running the dishwasher, it started to smell like it was burning. I opened it up, and the element was hissing and popping. There was a class action lawsuit against the manufacturer of this dishwasher for faulty control panels that caused the heating element to overheat and catch the dishwasher on fire, or at least melt the inside, yet I don’t see any recall on the product.

    Model
    FFBD2407LW1C
    UPC
    Don’t know
    Serial number
    TH20577142
    Bought from
    Don’t know
    Bought
    Jan 1, 2012, about then
    Where
    Alma, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 40, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  65. No one hurt

    Made Nov 22, 2016, sent to the company Dec 1, 2016, published by CPSC Dec 15, 2016

    The product, in the report: frigidaire dishwasher model#FGBD2445NF1A serial#TH31769519

    I purchased a Frigidaire dishwasher model# fgbd2445nf1a in July 2013. On 11/21/2016 I noticed water all over my hardwood floors in the kitchen. Upon further searching I found out the heating element in my dishwasher had warped and melted through the bottom of the dishwasher and caused the water to run out onto floor.

    Model
    FGBD2445NF1A
    Serial number
    TH31769519
    Bought from
    LOWES, Michigan
    Bought
    Jul 30, 2013
    Where
    Ypsilanti, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 59, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand FRIGIDAIRE, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  66. No one hurt

    Made Nov 2, 2016, sent to the company Nov 10, 2016, published by CPSC Nov 28, 2016

    The product, in the report: Frigidaire Gallery series dishwasher

    Dishwasher was running on Heavy Wash cycle when my wife noticed me of a bad smell coming from the dishwasher. The controls were all still lit and functional. I checked the heating element expecting some plastic dish ware was melting on the element, but found nothing and noticed the smell was in the door, not the wash basin. I pressed cancel and the dishwasher cycled through the drain process and shut off. Upon disassembling the control panel, I found the two wiring (110V hot and neutral) connectors to the door switch had melted and charred. All wires and connections looked and felt secure in the spade terminals. It appears to me that the door switch failed, shorting out and burning the switch, connectors and wiring. It surprised me that the most used switch on the unit would have such a large electrical load run through it... This switch should be controlling a relay to handle the load, not the load itself. It is a poor, and dangerous design.

    Model
    FBGD2435NW0A
    Serial number
    TH21334042
    Where
    East Hampton, Connecticut: Home/Apartment/Condominium
    Who was involved
    Age 39, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  67. First aid

    Made Oct 23, 2016, sent to the company Oct 31, 2016, published by CPSC Nov 15, 2016

    The product, in the report: Frigidare Gallery Dishwasher FGID2466QF SKU# 458-4385

    Twice I’ve opened dishwasher and have cut my finger on the edge of the machine above the handle.

    Model
    FGID2466QF
    Serial number
    458-4385
    Bought from
    Menards, Illinois
    Bought
    Sep 18, 2016
    Where
    Rockford, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 59, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidare Gallery Dishwasher, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  68. No one hurt

    Made Sep 29, 2016, sent to the company Oct 7, 2016, published by CPSC Oct 24, 2016

    The product, in the report: Frigidaire dishwasher. Stainless steel 24”

    The coil on my frigidaire dishwasher that is under 4 years old came dislodged from the metal clamps that are supposed to keep it in place. It was resting on the plastic bottom of the dishwasher. It burned marks into the bottom of the dishwasher causing holes that melted clear to the underside of the dishwasher making holes where the water poured out. It essentially caught on fire.

    Model
    Ffbd2411ns0a
    Serial number
    Th24148903
    Bought from
    Hhgregg, Ohio
    Bought
    Nov 19, 2012
    Where
    Sidney, Ohio: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  69. No one hurt

    Made Aug 4, 2016, sent to the company Aug 12, 2016, published by CPSC Aug 26, 2016

    The product, in the report: Frigidaire Dishwasher

    The dishwasher’s heating element got so hot it actually burned a hole into the bottom of the machine. I thankfully was home and noticed water on the floor and turned it off but was reading online that they company has known about this issue for 6 years and done nothing about it. Other people have had fires due to this same issue. I am grateful I was home and didn’t go to bed when planned otherwise we could have had a fire. The water did cause damage to our brand new wood floors. The company has refused to do anything about these issue.

    Model
    FFBD2405KW0A
    Serial number
    TH10582073
    Bought from
    Menards, Wisconsin
    Bought
    Jan 8, 2011, about then
    Where
    Wyocena, Wisconsin: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  70. No one hurt

    Made Mar 15, 2016, sent to the company Apr 7, 2016, published by CPSC Apr 21, 2016

    The product, in the report: dishwasher

    Caller stated that while the dishwasher was placed into cycle approximately 10 mins later she smelled a burning odor. She noticed smoke emitting from the bottom right of the dishwasher, she stated that she placed a camera under it to video the incident. Caller stated that the video showed wires burning red. She stated that just before the cycle went into heated dry it was powered off.

    (3/15) The manufacturer was contacted and she was advised that the dishwasher was no longer under warranty, there was no property damage and there was no recall they could not assist her.

    The submitter added that after message to manufacturer on Facebook, they have offered 2 discounts on parts, but still will not pay for repair.

    Caller feels that this dishwasher is a fire hazard and should be reported.

    Model
    FDB2410HIS2A
    Serial number
    kh23900689
    Bought from
    Judd & Black, Washington
    Bought
    Jan 5, 2013, about then
    Where
    Marysville, Washington: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  71. No one hurt

    Made Jan 30, 2016, sent to the company Feb 9, 2016, published by CPSC Feb 24, 2016

    The product, in the report: Frigidaire dishwasher model FDB4050LHS1

    Frigidaire dishwasher Model FDB4050LHS1 overheated and melted the [REDACTED] on the top rack. I noticed the dishwasher when running starts and stops and does not clean the dishes and over heats.

    This was purchased in 2008 . Is there or has there been a recall or warnings about this product?

    Model
    FDB4050LHS1
    Serial number
    TH83467794
    Bought from
    Lowes, Illinois
    Bought
    Mar 12, 2008
    Where
    Trivoli, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 56, Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  72. No one hurt

    Made Jan 21, 2016, sent to the company Feb 2, 2016, published by CPSC Feb 18, 2016

    The product, in the report: Frigidaire Dishwasher

    Hello,We purchased a Frigidaire Dishwasher model #FGID2466QWOA, serial number TH41929721, in June of 2014 through ABT Electronics in the Chicago area. There have been three warranty service call on the unit. In August of 2015, the main pcb, and control panel were replaced. Approximately three weeks ago the unit failed again. On Friday, January 15th, the service technician opened up the dishwasher to trouble shoot. What he found was catastrophic. This unit had caught on fire, started from the printed circuit board. The entire cavity where the electronic reside burned. We were asleep in the house when this fire occurred. I asked to be contacted by Electrolux management to discuss next steps to make this right. They have absolved themselves of any remuneration to cover out additional out of pocket costs. The traumatic realization was that our house could have caught on fire, putting us in potential danger while we slept.

    We have asked them to compensate us $499 for us to purchase another dishwasher and new extended warranty, but we did not ask for compensation for our mileage, cost of our time, inconvenience, and overall psychological trauma.

    We declined to have new parts installed in the subject unit, since they were just replaced in August, and we are genuinely worried about another fire.

    Model
    FGID2466QWOH
    Serial number
    TH41929721
    Bought from
    ABT Electronics
    Bought
    Jun 15, 2014
    Where
    St Charles, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 59, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  73. No one hurt

    Made Oct 3, 2015, sent to the company Oct 13, 2015, published by CPSC Oct 27, 2015

    The product, in the report: Home dishwasher, white, with a plastic tub

    The heating element in the bottom of the dishwasher warped and burned a hole in the plastic tub. Water from the dishwasher was pouring out of the bottom onto the electrical parts of the dishwasher.

    Model
    FGBD2483PWDA
    Serial number
    TH32755700
    Bought from
    Appliance Factory Outlet, Colorado
    Bought
    Oct 6, 2013
    Where
    CO, United States: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  74. No one hurt

    Made Sep 19, 2015, sent to the company Sep 28, 2015, published by CPSC Oct 13, 2015

    The product, in the report: Frigidaire Gallery Dishwasher (Black) 24” with a Sanitizer/ 3 cycles SN TH43392702 Model: FGBD2438PB3A

    I own a Frigidaire Gallery Dishwasher. The heating coil of the unit continues to burn a hole in the bottom of the tub. This has happened three times. This may be a fire hazard. Floods floor once it has burned through the tub and blocks drain hose.

    SN: TH43392702 Model: FGBD2438PB3A

    Model
    FGBD2438PB3A
    Serial number
    TH43392702
    Where
    Palmetto, Georgia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  75. No one hurt

    Made Mar 13, 2015, sent to the company Apr 7, 2015, published by CPSC Apr 21, 2015

    The product, in the report: Dishwasher

    Caller stated that his dishwasher while in use for a few seconds started to emit smoke and when he opened the front panel of the door he noticed that the electrical wiring had melted. He also noticed that the control panel was charred and the plastic upper part of the door melted. This is a unit at a rental property.

    He stated that he researched the dishwasher recalls but his unit model was not included.

    The manufacturer was not contacted.

    Model
    GSB5712BQ
    Bought from
    Major brands outlet, Connecticut
    Bought
    Feb 13, 2004
    Where
    Pawcatuck, Connecticut: Unspecified
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  76. Not said

    Made Dec 29, 2014, sent to the company Jan 7, 2015, published by CPSC Jan 22, 2015

    The product, in the report: Frigidaire dishwasher black in color model FBD4200

    I ran the dishwasher and went to shower. The next thing I hear ere the smoke alarms. My whole house was filled with smoke. The dishwasher had flames coming from the top front. Fire department came but a neighbor got the fire out before they got there. No injuries but there is property damage to my kitchen and smoke damage everywhere else

    Model
    FBD2400KB5B
    Serial number
    TH35036131
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  77. No one hurt

    Made Aug 20, 2014, sent to the company Aug 28, 2014, published by CPSC Sep 12, 2014

    The product, in the report: Figidaire model FDB520RHS2A Dishwasher

    We purchased a Figidaire model FDB520RHS2A on 11/26/2010, delivered on December 12th 2010. From the beginning this Figidaire Dishwasher has been a Faulty and Dangerous appliance. Within the first 11 months we had to report 3 service complaints in which two included a failed washer motor impeller component that when it fails, the Dishwasher becomes “stuck” in the washing cycle WITHOUT WATER BEING PRESENT and becomes OVER HEATED. You can smell something over-heating or burning inside the Dishwasher. Figidaire sent warranty repair techs to fix the unit, but AGAIN this last week (8/18/2014) the Motor component had failed AGAIN (that is THREE in less than 4 years) and the Dishwasher began a run-away over-heating because it was again stuck in the wash cycle with no water present in the machine. Had we not noticed the burning smell, this would have surely caused a FIRE!! This model and similar ones, should be RECALLED by the Product Safety Administration! I have called Figidaire Corporate in Augusta GA and was essentially told “too bad, you should have bought an extended warranty” by a Customer Service Manager!!! I have read hundreds of Similar complaints on the Consumer Affairs website for many Figidaire models. Why is the Product Safety Administration doing nothing about this??

    Model
    Figidaire model FDB520RHS2A Dishwasher
    Serial number
    TH04269105
    Bought from
    BestBuy, California
    Bought
    Nov 26, 2012
    Where
    Mission Viejo, California: Home/Apartment/Condominium
    Who was involved
    Age 65, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Figidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  78. No one hurt

    Made Jun 19, 2014, sent to the company Jun 27, 2014, published by CPSC Jul 14, 2014

    The product, in the report: fridgidaire dishwasher

    my fridgidaire dishwasher model fdbb945dc0 sparked by the control panel and started smoking. the kitchen was filled with smoke. I called the company and they said because it was purchased in 2005 they would not fix what was wrong. luckily I was home when this happened and turned off the circuit breaker. this product is a fire hazard, I wasn’t even using it when this happened.

    Model
    fdbb945dc0
    Serial number
    th42263806
    Bought from
    best buy, Illinois
    Where
    chicago, Illinois: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  79. Not said

    Made Mar 3, 2014, sent to the company Mar 11, 2014, published by CPSC Mar 26, 2014

    The product, in the report: Home dishwasher

    Frigidaire dishwasher has been giving off a burning electrical order on and off for a few months. On Mar3, 2014’ odor got very strong and smoke was visualize coming out of the control panel.

    Model
    fDB2000rfc1
    Serial number
    Th71529549
    Bought from
    Nebraska Furniture Mart
    Where
    Overland Park, Kansas: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  80. Not said

    Made Jan 26, 2014, sent to the company Feb 3, 2014, published by CPSC Feb 19, 2014

    The product, in the report: It is a dishwasher. It’s color I stainless steel and it is standard size.

    The top washing arm of our dishwasher broke off during the cycle. The dishwasher continued to run and the piece that broke off was heated and charred to what appears to be a burn during the heat to dry cycle. I know we should not have run our dishwasher while not at home, but we did. When we returned home it smelled as if something was on fire. After searching we eventually found it to be coming from our dishwasher.

    Model
    FGHD2465NF0A
    Serial number
    TH21740186
    Bought from
    Lowes, New Hampshire
    Bought
    May 20, 2012, about then
    Where
    Nashua, New Hampshire: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  81. No one hurt

    Made Dec 27, 2013, sent to the company Jan 16, 2014, published by CPSC Feb 3, 2014

    The product, in the report: under the counter dishwasher

    The dishwasher had been in use for approx. 60 - 90 minutes and it was on the drying cycle. when the consumer’s husband noticed a burning odor in their home. The consumer also noticed the odor and saw that the kitchen began to fill with smoke. The smoke appeared to be emitting from the bottom of the dishwasher, but it was difficult to see, due to the amount of smoke in the kitchen..

    Both consumer’s saw sparks emitting from the bottom of the dishwasher and when they opened the dishwasher door they saw flames in the bottom of the dishwasher. The husband unplugged the dishwasher from the wall outlet and ran to get the fire extinguisher. The husband sprayed the extinguisher on the flames and he was able to put them out. The inside of the dishwasher is grey, but it was discolored from the fire.

    The consumer said that it appeared that the fire started underneath the dishwasher and burned up through the bottom of it, before the husband put it out. The consumer said that the heating coil remained intact. There were some plastic items in the top rack of the dishwasher, but they also were not affected by the fire. The floor of the dishwasher tub melted and had actually been in flames.

    (12/26/13) The consumer called the manufacturer and reported the incident to them. She spoke with [REDACTED] and the consumer was given a Complaint # [REDACTED].

    The consumer noted that she uses the dishwasher daily most of the time. The dishwasher has never been serviced for any prior reasons.

    Model
    FDBB4365FBV0
    Serial number
    TH74073799
    Bought from
    Best Buy
    Bought
    Nov 8, 2007
    Where
    Grant, Florida: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  82. No one hurt

    Made Dec 27, 2013, sent to the company Jan 31, 2014, published by CPSC Feb 18, 2014

    The product, in the report: dishwasher Submitter has Product: disposed of.

    (07/1/2013) The consumer stated that she had the dishwasher running. It was on the drying cycle. The door blew open and fire was inside of the dishwasher. A hole had burned on the left side of the dishwasher. The hole was about the size of the saucer. The fire scorched the side of the wood that housed the dishwasher. The consumer stated that she turned the power off at the circuit breaker. She stated that she threw water on the fire to put it out. The element had split in half.

    (07/2013) The consumer called the manufacturer. She was advised that there were no reports on the unit.

    Model
    FDB4050LHB0
    Serial number
    TH82343554
    Bought from
    Lowes, West Virginia
    Bought
    Jul 1, 2009
    Where
    Chapmanville, West Virginia: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  83. No one hurt

    Made Dec 9, 2013, sent to the company Dec 17, 2013, published by CPSC Jan 2, 2014

    The product, in the report: Frigidaire dishwasher (black)

    On June 4, 2013 the dishwasher in our home started a fire in our kitchen/eat in kitchen area doing extensive damage to our entire home and personal contents. We were displaced, living in a hotel for over three months. Electrolux has been put on notice and numerous calls/emails have been placed to Electrolux executives and a [REDACTED] of Crawford & Co. (a claims solutions company). At this point [REDACTED] is no longer returning my telephone calls to provide a resolution to this situation. Our insurance carrier has if you will “made us whole” again after this loss, however we have had to pay our deductible and our carrier has decided to not go forward with subrogation as a business decision, the reason for this business decision is because they are having great difficultly winning certain cases against a particular appliance company, which I will leave up to you to guess as to who that may be. Electrolux continues to get away with many situations just like mine and I feel someone needs to stand behind the consumer to have Electrolux do what is right and fair. I have documents that state that the dishwasher was responsible for the fire: the Virginia Beach Fire Department report, the C&O (cause and origin report) as well a verbal statement from the engineer hired by my insurance carrier who has stated that “there are only two places that this fire could have started, either in the motor or solenoid”.

    Model
    FDB520RHB
    Bought from
    Lowes
    Bought
    Mar 12, 2012
    Where
    Virginia Beach, Virginia: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  84. No one hurt

    Made Dec 8, 2013, sent to the company Dec 16, 2013, published by CPSC Dec 31, 2013

    The product, in the report: Frigidaire Dishwasher - FPHD2491KF0

    Our Frigidaire Dishwasher - FPHD2491KF0 - serial number KH00502458 burnt up in a small fire during a normal operation of the machine. Fire appears to be contained to the bottom right hand side (if facing machine). Dishwasher no longer functions - luckily minor damage and fire did not spread.

    Model
    FPHD2491KF0
    Serial number
    KH00502458
    Bought from
    Lowe’s
    Bought
    Jun 1, 2010, about then
    Where
    Ashland, Massachusetts: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  85. No one hurt

    Made Nov 27, 2013, sent to the company Jan 6, 2014, published by CPSC Jan 21, 2014

    The product, in the report: Dishwasher

    Caller stated that the dishwasher was placed in wash cycle, after it completed the cycle the heating element stayed on. She was alerted by her spouse who informed her that he smelled a burning odor (like burnt plastic). She discovered that the odor was emitting from the dishwasher because it never powered off. The plastic racks had melted inside. She was unable to use the control panel to power it off, the circuit breaker was used to switch it off

    The dishwasher was left opened but she inadvertently bumped into it and close the door and it spontaneously turned on. The unit is being kept off using the circuit breaker.

    The manufacturer was not contacted as yet.

    Caller feels that this dishwasher is a fire hazard and should be reported.

    The product is not part of a recall.

    Model
    fdb2310lcc2
    Serial number
    th50618236
    Bought from
    Lowes, Missouri
    Bought
    Nov 5, 2005, about then
    Where
    Willard, Missouri: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  86. No one hurt

    Made Sep 23, 2013, sent to the company Oct 17, 2013, published by CPSC Oct 31, 2013

    The product, in the report: Frigidaire dishwasher, stainless steel

    Dishwasher stopped working and the smell of burning plastic was all over the house. The wires in the junction box under the dishwasher are all charred. The circuit breaker on the main panel tripped as a result. From the photos you can see the damage.

    Model
    LFBD2409LM0B
    Serial number
    TH24647145
    Bought from
    Lowes, Washington
    Bought
    Sep 29, 2012
    Where
    Tacoma, Washington: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidarire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  87. No one hurt

    Made Sep 12, 2013, sent to the company Sep 19, 2013, published by CPSC Oct 21, 2013

    The product, in the report: Frigidaire Gallery Dishwasher (model number GLDB954BS1 Serial Number TH31555737)

    My Frigidaire Gallery Dishwasher (model number GLDB954BS1 Serial Number TH31555737) threw a spark from the vent holes and then released a steady stream of black smoke from the handle area. The house filled with electrical smoke smell.

    I called the company and they said that because it was 10 years old they wouldn’t look into it. I talked to 4 levels of management. Finally the 4th level management agreed to send someone out too look at the damage. The repair man said there was no water damage or leaking. The P-5 connection burnt from relay causing extensive smoke and “bad board and membrane”. Quotes are from repair man’s notes. The malfunctioning board burned a hole in the membrane and left visible black smoke damage.

    I am thankful we were home to turn off the breaker to cut the power to the unit. This malfunctioned in a way that was a fire hazard.

    Model
    GLDB954BS1
    Serial number
    TH31555737
    Bought from
    Appliance Smart
    Bought
    Aug 23, 2003
    Where
    Brook Park, Minnesota: Home/Apartment/Condominium
    Who was involved
    Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire Gallery Dishwasher, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  88. First aid

    Made Jun 26, 2013, sent to the company Jul 5, 2013, published by CPSC Jul 19, 2013

    The product, in the report: dishwasher

    After purchasing a new Frigidaire/Electrolux dishwasher, I had to install a water hose coupler to the underneath to complete a water hookup to our existing water line,while doing this,I lacerated the top part of my hand 2 places,I bled profusely, and my wife had to obtain a cloth and ice to help stop the bleeding and take the swelling down,this was caused from a extremely sharp edges,that the manufacturer failed to deburr the sharp edges of this machine, especially the entire bottom of the frame work of the machine, it is my experience from machining parts,all parts should be deburred before leaving the factory. We reported the incident to Electrolux, but they denied the claim.Claim Number [REDACTED].

    I have pictures available of my hand.

    Model
    FFBD0246NS0A
    Serial number
    TH24543144
    Bought from
    Warner’s Stellian, Minnesota
    Bought
    Feb 27, 2013
    Where
    Loretto, Minnesota: Home/Apartment/Condominium
    Who was involved
    Age 69, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Fridgidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  89. No one hurt

    Made Jun 21, 2013, sent to the company Jul 1, 2013, published by CPSC Jul 16, 2013

    The product, in the report: white built-in dishwasher

    Noticed smoke smell coming from dishwasher while it was running. Stopped dishwasher and took off bottom panel. Melted wires and components, and evidence of a near fire visible.

    Model
    FDB4315LFSO
    Serial number
    TH64792542
    Bought from
    Lowes
    Bought
    Jun 1, 2006, about then
    Where
    Blaine, Washington: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  90. No one hurt

    Made May 31, 2013, sent to the company Jul 10, 2013, published by CPSC Jul 24, 2013

    The product, in the report: under the counter dishwasher

    The consumer stated that he was using his dishwasher and the heating element melted the plastic causing a leak from a 3” (in length) crack on the left rear corner of the dishwasher. The consumer stated that water leaked underneath the dishwasher and went through the wood floor leaking onto the basement. The consumer stated that there was flood in the basement do to the leak.

    The consumer stated that he suffered damages to his wood floor and the basement ceiling. The consumer stated that he also believe that this was a fire hazard because there was a problem with the heating element that it’s becoming so hot that may cause a fire.

    The consumer stated that no one was injured.

    The consumer stated that he contacted the manufacturer; they informed him that there was no recall and they could not provide any assistance.

    The consumer stated that he believed that this product should be investigated do to the fire hazard that it poses to consumers.

    Model
    FDB520RHB2A
    UPC
    Unknown
    Serial number
    TH05099279
    Bought from
    Lowes, New York
    Bought
    Jan 2, 2011
    Where
    Valley Stream, New York: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  91. No one hurt

    Made May 15, 2013, sent to the company May 23, 2013, published by CPSC Jun 7, 2013

    The product, in the report: Stainless undercounter built-in Frigidaire dishwasher

    I ran the dishwasher through a regular cycle. There seemed to be more steam than usual toward the end of the cycle and I could smell a plastic burning odor. WHen I opened the door after the cycle ended, it was so extraordinarily hot that I left the door open and went to another room while the dishwasher cooled down. It took a long time to cool down and when I could finally access it, the soap holder latch had completely melted as had parts of the dishwasher lower rack. The dishes were not clean and were spotted with a brown scum in some places. The dishwasher is unusable.

    Model
    PLD2850RDC1
    Serial number
    TH50448372
    Bought from
    H & R Home Appliance Mart
    Bought
    Apr 7, 2005, about then
    Where
    Bloomfield Hills, Michigan: Home/Apartment/Condominium
    Who was involved
    Age 62, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  92. No one hurt

    Made May 1, 2013, sent to the company May 8, 2013, published by CPSC May 22, 2013

    The product, in the report: Frigidare dishwasher (The front panel says Frigidare) the inside label says Electro Lux Model No FDB510LCSO An under cabinet Dishwasher

    The dishwasher was the origin and cause of a house fire

    Model
    FDB510LCSO
    Where
    Duluth, Minnesota: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidare, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  93. Not said

    Made Feb 8, 2013, sent to the company Feb 19, 2013, published by CPSC Mar 5, 2013

    The product, in the report: Fridgidiare dishwasher

    Fridgidiare Dishwasher caught fire in the electrical control panel.

    Model
    TLOB999CC0
    Serial number
    TH32175375
    Where
    Silver Spring, Maryland: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fridgidiare, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Unspecified
  94. No one hurt

    Made Jan 21, 2013, sent to the company Feb 1, 2013, published by CPSC Feb 15, 2013

    The product, in the report: Frigidaire Dishwasher Model FGHD2433KF0 Stainless Steel

    My Frigidaire dishwasher, that is less than 3.5 years old, started smoking. Model FGHD2433KF0

    I noticed that the heater element is RUSTED THROUGH to the electrical elements!

    How can a manufacturer make a heater element out of a metal that is going to rust and deteriorate to the point of starting a fire?

    I am thankful that I came back downstairs after going to bed, and smelled the smoke, before it became a major fire.

    Model
    FGHD2433KF0
    Serial number
    TH92920656
    Bought from
    Lowes, California
    Bought
    Aug 20, 2009
    Where
    Hemet, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire Gallery, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  95. No one hurt

    Made Dec 22, 2012, sent to the company Jan 16, 2013, published by CPSC Jan 31, 2013

    The product, in the report: Dishwasher

    Product complaint: Frigidaire Dishwasher-M#PLD4375RFC2--S# TH82184501

    DEFECTIVE CONTOL PANEL DESIGN-water leaks in and shorts out the control panel

    -Frigidaire has replaced the control panel on our unit, once during warrantee period

    Called Frigidaire 12/2010 for repair- Frigidaire Complaint #[REDACTED]- company offered to replace part-but we must pay for the service person to perform the repair.

    All price quotes for repair work were more than $150 for all Frigidaire certified repair technicians in our area. We did not have the money to pay for the repair person, so the unit has sat unused since 2010.

    12/22/12- Frigidaire Complaint # [REDACTED]-Called Frigidaire to see if there has been a product recall-(internet has many complaints for same product and reason). Company will not repair or replace part.

    I would like to have the unit either replaced or obtain a full refund to purchase a different unit

    Model
    PLD4375RFC2
    Serial number
    TH82184501
    Bought from
    Airport Apliance
    Bought
    Aug 29, 2008, about then
    Where
    san jose, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  96. No one hurt

    Made Dec 22, 2012, sent to the company Jan 8, 2013, published by CPSC Jan 23, 2013

    The product, in the report: dishwasher

    A normal load cycle had completed on my Frigidaire dishwasher. Approximately 15 minutes after the cycle had completed (not timed, but within reason of that time estimate), we heard a light buzzing from the control panel area, followed by smoke from an obvious electrical burn (indicated by smell and smoke color). I quickly opened the door latch to break the circuit. I then flipped the circuit breaker off to prevent further instance until I had a chance to open the panel. Upon opening the panel to look at the circuit board, I found that a short had occurred; circuits had apparently arced and began burning the board and surrounding plastic. I am just thankful that I had been standing next to the dishwasher when the arc first occurred, or the fire may have become much more expansive (possibly engulfing our kitchen?).

    Model
    FDB956RBC1
    Serial number
    TH33080068
    Bought from
    Home Depot
    Bought
    Apr 20, 2004, about then
    Where
    Harrisonburg, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 33, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  97. No one hurt

    Made Sep 29, 2012, sent to the company Oct 9, 2012, published by CPSC Oct 23, 2012

    The product, in the report: black, standard size, home dishwasher. frigidaire gallery dishwasher

    dishwasher was running and we began to smell an electrical/plastic burning odor. after checking around we found the top left of the dishwasher had melted plastic. after unscrewing top panel we found electrical wires melting

    Model
    FDB949GFB2
    Serial number
    TH93297286
    Bought from
    ABC WAREHOUSE, Michigan
    Bought
    Oct 1, 2001, about then
    Where
    Traverse City, Michigan: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  98. No one hurt

    Made Sep 19, 2012, sent to the company Sep 26, 2012, published by CPSC Oct 11, 2012

    The product, in the report: Frigidaire Dishwasher Model PLD285ORDC0 Serial #TH43482630 Black

    Frigidaire Dishwasher Model PLD285ORDC0, Serial #TH43482630. Hazard Report Date: Sept. 20, 2012 Call for Service Date: Aug. 31, 2012 Service Date: Sept. 05, 2012 Unit leaking water. Service person identified that heating/drying element had warped causing it to come in contact with liner and melting a small hole in the bottom of the dishwasher unit. Service person recommended turning off breaker and unwiring unit due to to heating/drying element melting the liner and possibly causing a fire.

    Model
    PLD2850RDC0
    Serial number
    TH43482630
    Where
    Corvallis, Oregon: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  99. No one hurt

    Made Sep 6, 2012, sent to the company Sep 14, 2012, published by CPSC Sep 28, 2012

    The product, in the report: Frigidaire Dishwasher Model # FDB1050REB2

    Frigidaire dishwasher model # FDB1050REB2 caught fire in kitchen. This home is a licensed group home for six intellectually disabled adults. Thank God for the fire alarm system and fire extinguishers.

    Model
    FDB1050REB2
    Where
    Rusk, Texas: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury
  100. No one hurt

    Made Aug 13, 2012, sent to the company Aug 28, 2012, published by CPSC Sep 19, 2012

    The product, in the report: Frigidaire dishwasher, tall model

    At 2:00 am I was awakened by the smoke alarm in my hallway. I smelled acrid smoke. I searched for the source and found charcoal gray smoke coming from the top of my dishwasher, literally rolling out into the kitchen, dining room and living room. I hesitated opening the door to the dishwasher, fearing a flash fire, but I had to determine where the smoke was originating from.

    The electronic panel on the inside of the door had been burning due to a short circuit. It burned all of the computer elements, wiring, and the back plastic panel. Opening the door shut off the electricity to the control panel. The underside of my kitchen cabinet was on fire and I used a fire extinguisher from under my kitchen sink to put out the fire.

    I have filed a complaint with Electrolux, the maker of my Frigidaire dishwasher, which was purchased in 2003. An inspector came and took pictures of the damage, but I have heard nothing in three months from Electrolux. Under implied warranty, I believe the company is responsible for the cost of replacing the dishwasher ($426), and needs to replace my kitchen counter as well

    Model
    Frigidaire dishwasher
    Serial number
    Burned off
    Bought from
    Sears
    Bought
    Nov 6, 2003
    Where
    Wichita, Kansas: Home/Apartment/Condominium
    Who was involved
    Age 66, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Frigidaire, made or sold by ELECTROLUX/WHITE CONSOLIDATED
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Dishwashers

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Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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