Pampers diapers

165 reports to CPSC, the latest made Sep 11, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 4, 2026.

165reports to CPSC
Sep 11, 2026the latest report was made
May 19, 2011the earliest
165with the company’s comments

Brand: Pampers
Maker: The Procter & Gamble CompanyMakers, importers or sellers, as the reports name them
Product: DiapersCPSC’s product type: Diapers (code 1512), in Baby: Nursery Equipment & Supplies

Other ways the reports write the brand (30)

“Pampers Cruisers”, “pampers swaddlers”, “Pampers Baby Dry”, “Pampers Easy Ups”, “Pampers cruisers”, “Pampers swaddlers”, “Pamper”, “Pamper Cruisers”, “Pampers (with Dry Max)”, “Pampers Baby Dry Diapers Size 5”, “Pampers Baby Dry/Cruisers Brand Diapers anything size 3”, “Pampers Cruisers Size 5”, “Pampers Cruisers diaper”, “Pampers Diapers”, “Pampers Diapers w/ Dry Max”, “Pampers Dry Max diapers”, “Pampers Drymax”, “Pampers Protel & Gonbel”, “Pampers Swaddler”, “Pampers Swaddlers Sensitive”, “Pampers Swaddlers Sensitive Diapers”, “Pampers Swaddlers Size 1 Diapers”, “Pampers Swaddlers with DryMax Technology”, “Pampers [REDACTED]”, “Pampers amore”, “Pampers baby dry”, “Pampers, Dry Max”, “Papmers”, “pampers swaddler” and “pampers swaddlers newborn”

By month

7 reports from October 2025 to September 2026; the most in September 2026, 2. 158 earlier reports, since May 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
September 2026	2
August 2026	1
June 2026	1
April 2026	2
December 2025	1
May 2025	2
December 2023	1
July 2023	1
June 2023	1
March 2023	1
November 2022	1
August 2022	1
February 2022	1
May 2018	1
January 2018	1
December 2017	1
November 2017	1
July 2017	1
June 2017	1
March 2017	1
December 2016	1
April 2016	1
February 2016	1
January 2016	1
July 2015	1
June 2015	1
May 2015	1
February 2015	2
January 2015	1
September 2014	2
June 2014	5
April 2014	2
February 2014	3
January 2014	1
December 2013	1
November 2013	2
October 2013	6
September 2013	4
August 2013	8
July 2013	6
May 2013	2
March 2013	1
January 2013	2
December 2012	5
November 2012	2
October 2012	4
September 2012	4
August 2012	2
July 2012	1
June 2012	3
May 2012	1
March 2012	2
February 2012	2
January 2012	7
December 2011	2
November 2011	4
October 2011	11
September 2011	7
August 2011	12
July 2011	5
June 2011	7
May 2011	6

How badly anyone was hurt

Emergency room 8 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 62 CPSC: Injury, Seen by Medical Professional
First aid 57 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 23 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 11 CPSC: Injury, Level of care not known
No one hurt 3 CPSC: Incident, No Injury
No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Nov 4, 2026. Updated daily.

First aid
Made Sep 11, 2026, sent to the company Sep 15, 2026, published by CPSC Sep 29, 2026

The product, in the report: Pampers Amore newborn diapers

My newborn came home from the hospital using Pampers Swaddlers but I wanted to switch her to the cleaner option of Pampers Amore. The next day she was a little red but I just thought she was getting a diaper rash and used diaper rash cream. Over the next two days, even with continual diaper cream application, her privates became RAW, red, with bloody blisters. Upon switching to another diaper, the redness immediately cleared up.

Model
Pampers Amore
Bought from
Target
Where
Franklin, Tennessee: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/17/2026) The Procter & Gamble Company: Thank you for reaching out to the Consumer Product Safety Commission regarding Pampers Amore Diapers.
We are very sorry to learn about the problems you have experienced and do hope that your baby’s symptoms have improved.
Please know that a great deal of work goes into the development and testing of all our diapers to ensure they are safe for babies. We have careful and thorough procedures in place to ensure this. We work with parents and we partner with leading professionals including pediatricians, pediatric dermatologists, and safety experts through every step of the diaper making process, so we want to assure you that this isn’t something we expect.
Still, as fellow parents, we understand that every baby is unique, and a baby’s skin can be especially delicate. There are a lot of different factors that can unfortunately contribute to the kind of symptoms you have reported.
We appreciate the time you’ve taken to bring this to our attention, and we will share your report with our Health & Safety Team. Thank you again for sharing your experience.

CPSC report 20260911-61D6A-2147310236. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Sep 10, 2026, sent to the company Sep 15, 2026, published by CPSC Sep 29, 2026

The product, in the report: Pampers Swaddlers disposable baby diapers manufactured by Procter & Gamble (P&G). The diapers are white disposable diapers with printed designs and are intended for everyday infant use. The diapers have an absorbent inner lining, fastening tabs, and leg cuffs designed to contain urine and stool. Diaper size: 2 The product was purchased in a retail package of Pampers Swaddlers diapers.

My baby wore Pampers Swaddlers diapers and developed a severe skin reaction on her bottom within approximately 24 hours of using them. The affected area became extremely red and developed blistering. The appearance and severity of the irritation concerned me that it may have been a reaction to something in the diapers. We immediately stopped using Pampers Swaddlers and switched her to [REDACTED] diapers. We also began applying[REDACTED] to the affected area. After discontinuing the Pampers Swaddlers and making these changes, her skin began to improve. Because the reaction developed so quickly after using Pampers Swaddlers and began improving after we stopped using them, I am concerned that something in the diapers may have caused or contributed to the reaction. I am reporting this because of the severity of the redness and blistering and my concern that other infants could potentially experience a similar reaction.

Model
Pampers Swaddlers
UPC
037000828792
Serial number
8033455531
Where
Eldridge, Iowa: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/17/2026) The Procter & Gamble Company: Thank you for contacting the Consumer Product Safety Commission regarding Pampers Swaddlers Diapers. We are very sorry to learn about the problems you have experienced and do hope your daughter’s symptoms have improved.
Please know that a great deal of work goes into the development and testing of all our products to ensure they are safe for babies. All the materials in our diapers have been evaluated and clinically tested for safety and skin compatibility. These ingredients have been used safely in diapers worn by millions of babies around the world for many years.
We also work with parents and partner with leading professionals including pediatricians, pediatric dermatologists and safety experts through every step of the diaper making process, so we want to assure you that this isn’t something we expect.
Still, as fellow parents, we understand that every baby is unique, and a baby’s skin can be especially delicate. There are many different factors that can unfortunately contribute to the kind of symptoms you have reported.
We appreciate your bringing this to our attention and we will share your report with our Health & Safety Team. Thank you again for reaching out.

CPSC report 20260910-E16F3-2147310299. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 8, 2026, sent to the company Aug 12, 2026, published by CPSC Sep 3, 2026

The product, in the report: Panpers Swaddlers Diapers

Product Description: Pampers Diapers. Swaddlers, Size 1
I am reporting a severe quality control and safety hazard involving a foreign object found inside a used diaper. Upon changing my daughters diaper I discovered a metal screw embedded directly within the diaper material.
While the screw fortunately did not cause physical harm to my child, its presence inside an infant care product poses an extreme risk of puncture wounds, lacerations, or choking. This object represents a dangerous failure in the manufacturers product screening and quality assurance processes.
The manufacturer (Procter & Gamble) has been notified of this issue. I have retained the original packaging, the diaper, and the metal screw to preserve the evidence for any necessary regulatory investigation.

Bought from
Walmart
Bought
Jun 25, 2026
Where
Aubrey, Texas: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/13/2026) The Procter & Gamble Company: Thank you for contacting the Consumer Product Safety Commission regarding Pampers.
We are very sorry to hear about your experience with our Swaddlers Diapers. We understand your concern and thank you for bringing this to our attention.
Please know, the safe use of our products is one of the cornerstones of what we do, and we take reports of this nature very seriously. We have many tests and checks in place to ensure every product arrives in perfect condition, and we’re sorry to hear this situation occurred. Please know your report has been shared with our Quality Assurance Team. We also appreciate you retaining the product and we are following up with you by postal mail.
Thank you again for reaching out.

CPSC report 20260808-4072C-2147312719. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jun 12, 2026, sent to the company Jun 17, 2026, published by CPSC Jul 6, 2026

The product, in the report: Pampers amore diapers size 2

I switched my sons diapers to pampers amore. Since switching I noticed an increased diaper rash. I used them daily for my infant son. The rash turned into rawness on my sons private area that then got so raw that it bled.

UPC
030772244432
Bought from
Target
Bought
May 17, 2026
Where
New Jersey: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers amore, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(7/1/2026) The Procter & Gamble Company: Thank you for reaching out to the Consumer Product Safety Commission (CPSC). We are very sorry to hear about your son’s experience and do hope this finds him doing well. Please know, Pampers is dedicated to providing safe products, and we take reports of this nature very seriously. As part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure our processes continue to produce products meeting our high standards of quality.
A great deal of work goes into the development and testing of all our Pampers products including our Amore diapers to ensure they are safe for babies. We have careful and thorough procedures in place to ensure this. We work with parents, caregivers, and we also partner with leading professionals including pediatricians, pediatric dermatologists, and safety experts through every step of producing our products, from concept to finished product. We want to assure you that this isn’t something we expect.
Still, many of us are parents too; we understand that every baby is unique, and a baby’s skin can be especially delicate. There are a lot of different factors that can unfortunately contribute to an experience such as you shared. It can be a result of many things like friction, nutrition, or teething, but the most common “scientific” cause is when an enzyme in your baby’s feces irritates their skin in a high-moisture environment. We want to assure you; our diapers are made of inert materials. Disposable diapers are primarily made of polymers found in other consumer products like clothing, furniture upholstery, food containers, and paper products. The pH of disposable diapers is comparable to the pH of normal skin, meaning compared to skin they are neither acidic (low pH) nor alkaline (high pH). We hope you’ll visit our website at https://www.pampers.com/en-us/about-us/quality-and-safety for more information.
Thank you again for reaching out to CPSC and we wish you the best.

CPSC report 20260612-9AA21-2147316948. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Apr 21, 2026, sent to the company Apr 24, 2026, published by CPSC May 8, 2026

The product, in the report: PAMPERS Swaddlers diapers 66 count size 4 diapers

I bought Pampers Swaddlers at Target for my baby and she got a chemical burn on her genitals. I don’t usually use this type of diaper but it was on sale. She got the rash about 13 hours after wearing the diapers and it just got worse.

Model
Swaddlers size 4
UPC
037000074968
Serial number
CTFY77FKHHCKYCN
Bought from
Target St. Augustine
Bought
Apr 18, 2026
Where
St. Augustine, Florida: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(5/5/2026) The Procter & Gamble Company: Thank you for reaching out to the Consumer Product Safety Commission (CPSC) and for reaching out to our Consumer Care Team. We are very sorry to hear about your experience and do hope this finds your family well. Please know, Pampers is dedicated to providing safe products, and we take reports of this nature very seriously. As part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure our processes continue to produce products meeting our high standards of quality.
A great deal of work goes into the development and testing of all our Pampers products to ensure they are safe for babies. We have careful and thorough procedures in place to ensure this. We work with parents, caregivers, and we also partner with leading professionals including pediatricians, pediatric dermatologists, and safety experts through every step of producing our products, from concept to finished product. We want to assure you that this isn’t something we expect.
Still, as fellow parents, we understand that every baby is unique, and a baby’s skin can be especially delicate. There are a lot of different factors that can unfortunately contribute to an experience such as you shared. It can be a result of many things like friction, nutrition, or teething, but the most common “scientific” cause is when an enzyme in your baby’s feces irritates their skin in a high-moisture environment. We want to assure you; our diapers are made of inert materials - materials that do not create any chemical reaction. Disposable diapers are primarily made of polymers found in other consumer products like clothing, furniture upholstery, food containers, and paper products. The pH of disposable diapers is comparable to the pH of normal skin, meaning compared to skin they are neither acidic (low pH) nor alkaline (high pH), so they cannot cause a chemical burn. We hope you’ll visit our website at https://www.pampers.com/en-us/about-us/quality-and-safety for more information.
Thank you again for reaching out to CPSC and Pampers, we wish you the best.

CPSC report 20260421-217B0-2147320291. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Apr 20, 2026, sent to the company Apr 23, 2026, published by CPSC May 7, 2026

The product, in the report: Pampers Swaddlers 360 Diapers

my toddler has been using pampers swaddlers 360 diapers for at least 6 months now with no issues. i recently bought a new box and he broke out in hives while we were at the pediatricians office after i changed his diaper but we thought maybe he had came into contact with something at the hospital so we went on about our day after he received some [REDACTED]. well, a couple times since then ive noticed what looks like chafing on his thighs so i put cream on it and it cleared up quickly. today, we woke up and his entire diaper area was bright red, blistered, seeping fluid and bleeding. he cant walk, sit, or sleep due to how much pain he is in and i have done everything i possibly can to help get him some relief but it seems to only get worse and blister more as time passes even without wearing a diaper. he is in tremendous pain and i am very concerned about this.

Model
360 Diapers
UPC
na
Serial number
na
Bought from
walmart
Bought
Apr 4, 2026, about then
Where
Oak Hill, Ohio: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(5/5/2026) The Procter & Gamble Company: Thank you for reaching out to the Consumer Product Safety Commission (CPSC) and our chat team regarding the Pampers 360. We’re very sorry to hear about your experience and do hope this finds your family well. Please know, Pampers is dedicated to providing safe products, and we take reports of this nature very seriously. As part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure our processes continue to produce products meeting our high standards of quality.
A great deal of work goes into the development and testing of all our Pampers products to ensure they are safe for babies. We have careful and thorough procedures in place to ensure this. We work with parents, caregivers, and we also partner with leading professionals including pediatricians, pediatric dermatologists and safety experts through every step of producing our products, from concept to finished product. We want to assure you that this isn’t something we expect.
Still, as fellow parents, we understand that every baby is unique, and a baby’s skin can be especially delicate. There are a lot of different factors that can unfortunately contribute to an experience such as you shared. It can be a result of many things like friction, nutrition, or teething, but the most common “scientific” cause is when an enzyme in your baby’s feces irritates their skin in a high-moisture environment. We want to assure you; our diapers are made of inert materials - materials that do not create any chemical reaction. Disposable diapers are primarily made of polymers found in other consumer products like clothing, furniture upholstery, food containers, and paper products. The pH of disposable diapers is comparable to the pH of normal skin, meaning compared to skin they are neither acidic (low pH) nor alkaline (high pH), so they cannot cause a chemical burn. We hope you’ll visit our website at https://www.pampers.com/en-us/about-us/quality-and-safety for more information.
Thank you again for reaching out to CPSC and Pampers, we wish you the best.

CPSC report 20260420-B9710-2147320300. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Dec 21, 2025, sent to the company Dec 29, 2025, published by CPSC Jan 13, 2026

The product, in the report: Pampers swaddlers size 6 size 7

Pampers swaddler diapers changed composition/construction now cause severe diaper rash and chemical burn type problems on infant The photo included is just at one stage. It is worsening with blisters and different reactions even with prescription medication from pediatrician. Others online are now commenting about the same thing occurring to their babies.

Model
Swaddlers
Bought from
Amazon
Where
Bluffton, South Carolina: Home/Apartment/Condominium
Who was involved
Age 0, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(1/7/2026) The Procter & Gamble Company: Thank you for reaching out to the Consumer Product Safety Commission (CPSC) regarding our Pampers Swaddlers. We’re sorry to hear about the experience your little one had, and we’d be more than happy to help. Please know that a great deal of work goes into the development and testing of all our diapers/pants/wipes to ensure they are safe for babies. We have careful and thorough procedures in place to ensure this. We work with parents and partner with leading professionals including pediatricians, pediatric dermatologists and safety experts through every step of the diaper/pants/wipes making process, so we want to assure you that this isn’t something we expect.
Still, as fellow parents, we understand that every baby is unique, and a baby’s skin can be especially delicate. There are a lot of different factors that can unfortunately contribute to the symptoms you shared. Unfortunately, diaper rash is quite common. To learn more about diaper rash, causes, and treatments, please visit our website at: https://www.pampers.com/en-us/baby/diapering/article/diaper-rash-treatment-and-remedies#what-causes-diaper-rash
Our diapers are made of inert materials - materials that do not create any chemical reaction. Disposable diapers are primarily made of polymers found in other consumer products like clothing, furniture upholstery, food containers, and paper products. The pH of disposable diapers is comparable to the pH of normal skin, meaning compared to skin they are neither acidic (low pH) nor alkaline (high pH), so they cannot cause a chemical burn.
To learn more about the ingredients in Pampers diapers, please visit the “What’s in a Pampers Diaper?” page on our website: http://www.pampers.com/en-us/about-pampers/diapers-and-wipes/article/whats-in-a-pampers-diaper.
Please know, the major ingredients of Pampers / Luvs diapers are the same as ingredients in most diapers on the market today:
· The topsheet, which is the layer closest to the skin, is made of soft, polypropylene fabric.
· The distribution layer underneath the topsheet is made of polyester and cellulose fibers to capture the urine flow and transfer it on to the absorbent core.
· The absorbent core structure is made of a mixture of cellulose pulp and superabsorbent gel contained in a polypropylene covering.
· The backsheet, or outer covering of the diaper, is typically made of breathable polyethylene film with a soft nonwoven covering.
Most important to share is that all the materials in our diapers have been evaluated and clinically tested for safety and skin compatibility. These ingredients have been used safely in diapers worn by millions of babies around the world for many years.
We appreciate you reaching out regarding Pampers Swaddlers and wish you and your little one the best.

CPSC report 20251221-15123-2147325330. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made May 29, 2025, sent to the company Jun 3, 2025, published by CPSC Jun 25, 2025

The product, in the report: Pampers swaddlers diapers size 3 144 count

We opened a new box of Pampers Swaddler diapers to find an alive centipede inside a diaper that we almost put on our son

UPC
00307720 3552
Bought from
Walmart
Bought
Aug 5, 2024, about then
Where
Saint Augustine, Florida: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(6/23/2025) The Procter & Gamble Company: Thank you for reaching out to the Consumer Product Safety Commission regarding your experience with our Pampers Swaddlers Diapers. We’re sorry to hear this and appreciate your ensuring we were alerted. Please know, nothing is more important to us than the safety of our products and those who use them because safety is at the heart of all we do. We have many tests and checks in place to ensure every product arrives in perfect condition, and we’re sorry to hear this situation occurred.
We certainly understand the concern and again the safety of babies is our top priority and we want to reassure you that we have very strict quality controls and safety standards in place and abide by a rigorous Pest Control Policy. These processes include cameras and over 500 sensors on the production lines which constantly monitor every single diaper for contaminants and other defects. Many places in our manufacturing process are applying high-temperature bonding, and the materials and diapers are compressed very tightly to be packaged. Due to the nature of the manufacturing process, it is unlikely for the infestation to occur at any stage in our plant. However, we’re taking this seriously and would like to gather some additional information to report this to our Quality Team and to investigate what may have happened after it left the plant before reaching you. To do this, we’d like to gather further information regarding this experience and if possible, have the product and insect returned.
Please contact us directly by visiting https://support.pampers.com/hc/en-us/articles/21203483029277-Contact-an-expert-to-solve-your-product-related-query or by calling us at (800) 726-7377 and providing case number [REDACTED].

CPSC report 20250529-CBF0E-2147330995. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made May 23, 2025, sent to the company May 29, 2025, published by CPSC Jun 20, 2025

The product, in the report: Pampers swaddlers size 2

On 05/23/2025, I used a fresh Pampers diaper purchased from Target on 05/19/2025 for my baby. Within a short period of time, I noticed alarming symptoms including [redness, blistering, open sores, swelling adjust as necessary] in the diaper area. I immediately discontinued use and sought medical attention.
A pediatrician diagnosed the reaction as a chemical burn likely caused by the diaper. This experience has been distressing for both my child and our family. My baby experienced significant pain and discomfort, and we incurred unexpected medical costs.
I have preserved the remaining diapers, packaging ), and medical documentation. I believe this may reflect a defective product and I am requesting the following: 1. An official investigation into this product and batch 2. Full reimbursement for medical expenses and product cost 3. Compensation for the physical and emotional distress endured
Please advise on your process for handling this type of claim. I expect a prompt and serious response.
Sincerely, [REDACTED]

Bought from
Target, Texas
Bought
May 19, 2025
Where
Houston, Texas: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(6/11/2025) The Procter & Gamble Company: Thank you for reaching out to the Consumer Product Safety Commission regarding your experience with our Pampers Diapers. We’re sorry to hear about your little one’s experience, and we hope your baby’s symptoms have improved. Please know that a great deal of work goes into the development and testing of all our diapers/pants/wipes to ensure they are safe for babies. Importantly, all the materials in our diapers have been evaluated and clinically tested for safety and skin compatibility. We also work with parents and partner with leading professionals including pediatricians, pediatric dermatologists and safety experts through every step of the diaper/pants/wipes making process, so we want to assure you that this isn’t something we expect. Our diapers are made of inert materials - materials that do not create any chemical reaction. The pH of disposable diapers is comparable to the pH of normal skin, meaning compared to skin they are neither acidic (low pH) nor alkali (high pH), so they cannot cause a chemical burn.
Still, as fellow parents, we understand that every baby is unique, and a baby’s skin can be especially delicate. There are a lot of different factors that can unfortunately contribute to symptoms like redness and irritation in the diaper area, including each baby’s sensitivities to various ingredients. To learn more about the ingredients in Pampers diapers, please visit the “What’s in a Pampers Diaper?” page on our website: http://www.pampers.com/en-us/about-pampers/diapers-and-wipes/article/whats-in-a-pampers-diaper.
We’d like to gather further information regarding this experience; please contact us directly regarding your experience and requests at (800) 726-7377 and provide case 27135030.
We appreciate you reaching out and look forward to hearing from you directly.

CPSC report 20250523-564C9-2147331105. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Dec 5, 2023, sent to the company Dec 8, 2023, published by CPSC Dec 22, 2023

The product, in the report: Pampers Swaddlers Diapers Size 5, 104 Count (Possible) Lot # : 3307U011MP 39 15:28 06916 Maybe Batch #?: 33148808

We just bought a new box of diapers from Pampers. Our daughter started pulling at them as soon as we put them on, and continued pulling at all of the subsequent diapers she wore from this box. After two or three diapers, we noticed a rash on one of her buttcheeks. It did not appear to be the same as diaper rashes that she has gotten in the past, but was lighter, more spread out, in a different area, and the itching started immediately on contact with the diaper. Additionally, when my wife touched one of the unused diapers, her hand started to itch and she developed a small rash on her hand where it came into contact with the diaper.
Our daughter has worn Pampers diapers for years without anything like this happening.
Who: Daughter, Wife (Hand)
Product: Pampers Swaddlers Size 5 , 104 count Batch/Lot #: 3307U011MP 39 15:28 06916
Injuries: Itchiness/Rash - Not a typical diaper rash
How did injuries occur: Normal use of diaper

Model
Pampers Swaddlers
UPC
37000773108
Bought from
Target, Florida
Bought
Dec 2, 2023, about then
Where
Florida: Home/Apartment/Condominium
Who was involved
Age 2, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(12/14/2023) The Procter & Gamble Company: Thank you for reaching out to the CPSC regarding Pampers. We are sorry to hear of the experience your wife and little one went through, and hope this finds mother and baby doing well. Please know, Pampers is dedicated to providing safe, high-quality products, and we take reports of this nature very seriously. As part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure our processes continue to produce products meeting our high standards of quality. Also please know we shared this with our Health & Safety Team and the rest of our Pampers Team. We want to assure you that at Pampers, we strive to provide products parents can count on for their baby’s delicate skin. That’s why we partner with pediatricians, pediatric dermatologists, and safety experts to evaluate the safety of all the materials we use in our diapers. The ingredients used in Pampers have been carefully assessed and tested for safety and meet our safety standards. For information about our safety commitment, our rigorous safety testing process for all of our baby care products, and for more information on diaper rash, we invite you to visit our Pampers website for more information. We also encourage you to visit smartlabel.org to view the full composition of Pampers diapers and review the Quality & Safety portion of our website as some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products. Truly, the safety of the families who use our products is most important to us. Again, we appreciate you reaching out and reporting your experience, and hope all is now well. We encourage you to reach out directly to us so, we can learn more about your experience. You are welcome to contact us by phone toll-free at (800)-810-0875, between 9am and 6pm EST or to email us via pampers.com.

CPSC report 20231205-BE9F5-2147343623. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jul 16, 2023, sent to the company Jul 18, 2023, published by CPSC Aug 1, 2023

The product, in the report: Pampers swaddlers size 4, bought in a pack of 150 from Amazon. The product code on the diaper itself is 3019u011311729

My 8 month old son woke up with blisters on his pelvic area, both front and back. I scoured my brain for what it could be. Finally, I realized a package of his diapers looked different. They had some blue staining where there is usually no color. I figured some of the dye just bled a little, but then I took a closer look and realized the areas of blue on the diaper aligned exactly with his rash. There were no changes to his diet or anything else his skin may have come in contact with. He is in pain and has these big patches of blisters. I did contact pampers but I want to make sure this is taken seriously. I don’t want other babies to be injured by these diapers.

Model
Swaddlers
Bought from
Amazon
Bought
Jun 23, 2023, about then
Where
Washington, District of Columbia: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(7/28/2023) The Procter & Gamble Company: Thank you for reaching out to the CPSC regarding Pampers and appreciate you reaching out to us directly previously. We are sorry to hear of the experience your little one went through and hope this finds your son doing well. Please know, Pampers is dedicated to providing safe, high-quality products, and we take reports of this nature very seriously. As part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure our processes continue to produce products meeting our high standards of quality. Also please know we shared this with our Health & Safety Team and the rest of our Pampers Team.
We want to assure you that at Pampers, we strive to provide products parents can count on for their baby’s delicate skin. That’s why we partner with pediatricians, pediatric dermatologists, and safety experts to evaluate the safety of all the materials we use in our diapers The colored pigments used in Pampers have been carefully assessed and tested for safety and meet our safety standards. For information about our safety commitment, our rigorous safety testing process for all of our baby care products, and for more information on diaper rash, we invite you to visit our Pampers website for more information. We also encourage you to visit smartlabel.org to view the full composition of Pampers diapers and review the Quality & Safety portion of our website as some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products.
Truly, the safety of the families who use our products is at the foundation of everything we do. Again, we appreciate you reaching out so we could report this, and hope all is now well. If you have additional questions or concerns and would like to speak with someone, you are welcome to contact us by phone toll-free at (800) 726-7377, between 9am and 6pm EST or to email us via www.pampers.com.

CPSC report 20230716-9173D-2147346380. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jun 2, 2023, sent to the company Jun 5, 2023, published by CPSC Jun 20, 2023

The product, in the report: Dry baby Pampers number 5 .78 pieces

My 20 months baby for the second time developed a severe rash and allergic reaction. That made us call for 911 as my child was coughing and itching and scratch his body after putting him in Pampers baby dry diapers -[REDACTED] .

Model
037000 862253
UPC
1 00 37000 8622
Serial number
1 00 37000 862250
Bought from
Walmart Dallas
Bought
May 31, 2023
Where
Euless, Texas: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(6/16/2023) The Procter & Gamble Company: Thank you for reaching out to the CPSC regarding Pampers. We are sorry to hear of the experience your little one went through and hope this finds the baby doing well. Please know, Pampers is dedicated to providing safe, high-quality products, and we take reports of this nature very seriously. As part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure our processes continue to produce products meeting our high standards of quality. Also please know we shared this with our Health & Safety Team and the rest of our Pampers Team.
We want to assure you that at Pampers, we strive to provide the best products possible for delicate skin. That’s why we partner with pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies and children. For information about our safety commitment and our rigorous safety testing process for all of our baby care products, we invite you to visit our Pampers website by clicking here, you’ll also be able to review information about diaper rash. We also know like adults, some little ones, may have unique sensitivities to some of the ingredients used in everyday products, so we also encourage you to visit www.smartlabel.org to view the full composition of Pampers diapers.
Truly, the safe use of our products by the families who depend on us is a top priority at P&G and is the heart of what we do. Again, we appreciate you reaching out so we could report this, and hope all is now well. If you have additional questions or concerns and would like to speak with someone, you are welcome to contact us by phone toll-free at (800) 726-7377, between 9am and 6pm EST or to email us at pampers.com.
We hope this information is helpful and we wish you and your family the best.

CPSC report 20230602-5A54B-2147347228. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Mar 2, 2023, sent to the company Mar 8, 2023, published by CPSC Mar 22, 2023

The product, in the report: Diaper for children

While using Pampers Brand Diapers when using on a newborn the diaper gets wet and it rubs against the newborn causing umbilical cord, also creates a bad diaper rash and allergies

Where
Minneapolis, Minnesota: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(3/14/2023) The Procter & Gamble Company: Thank you for reaching out to the CPSC regarding Pampers. We are sorry to hear of the experience your little one went through and hope this finds the baby doing well. Please know, Pampers is dedicated to providing safe, high-quality products, and we take reports of this nature very seriously. As part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure our processes continue to produce products meeting our high standards of quality. Also please know we shared this with our Health & Safety Team and the rest of our Pampers Team.
We want to assure you that at Pampers, we strive to provide the best products possible for delicate skin. That’s why we partner with pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies and children. For information about our safety commitment and our rigorous safety testing process for all of our baby care products, we invite you to visit our Pampers website and for more information on diaper rash. We also encourage you to visit smartlabel.org to view the full composition of Pampers diapers and review the Quality & Safety portion of our website as some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products.
Truly, the safety of the families who use our products is at the foundation of everything we do. Again, we appreciate you reaching out so we could report this, and hope all is now well. If you have additional questions or concerns and would like to speak with someone, you are welcome to contact us by phone toll-free at (800) 726-7377, between 9am and 6pm EST or to email us via www.pampers.com.

CPSC report 20230302-3C2F8-2147349086. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Nov 3, 2022, sent to the company Nov 7, 2022, published by CPSC Nov 29, 2022

The product, in the report: Pampers swaddlers/baby dri

My daughter is 8 months old and we just started using Pampers Diapers.We have been using them for about a month now.Every since we used them she has been to the doctor numberous of times and she has chemical rash/burns from the diaper.

Bought from
Target, Virginia
Bought
Oct 1, 2022, about then
Where
Bristol, Tennessee: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers swaddlers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(11/9/2022) The Procter & Gamble Company: Thank you for reaching out to the CPSC regarding Pampers. We are sorry to hear of the experience your daughter and family went through and hope this finds the baby doing well. Please know, Pampers is dedicated to providing safe, high-quality products, and we take reports of this nature very seriously. As part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure our processes continue to produce products meeting our high standards of quality. Also please know we shared this with our Health & Safety Team and the rest of our Pampers Team. We want to assure you that at Pampers, we strive to provide the best products possible for delicate skin. That’s why we partner with pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies and children. For information about our safety commitment and our rigorous safety testing process for all of our baby care products, we invite you to visit our Pampers website at https://www.pampers.com/en-us/about-us/quality-and-safety/article/our-safety-promise and for more information on diaper rash please visit https://www.pampers.com/en-us/baby/diapering/article/diaper-rash-treatment-and-remedies. We also encourage you to visit smartlabel.org to view the full composition of Pampers diapers and review the Quality & Safety portion of our website as some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products. Truly, the safety of the families who use our products is at the foundation of everything we do. Again, we appreciate you reaching out so we could report this, and hope all is now well. If you have additional questions or concerns and would like to speak with someone, you are welcome to contact us by phone toll-free at (800) 726-7377, between 9am and 6pm EST or to email us at www.pampers.com We hope this information is helpful and we wish you and your family the best.

CPSC report 20221103-68B35-2147352982. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Aug 3, 2022, sent to the company Aug 5, 2022, published by CPSC Aug 19, 2022

The product, in the report: Pampers Swaddlers Size 6

Pampers Swaddleders have given diaper rashes to my son so bad his buttocks is bleeding and had to go to the hospital for it.

Model
Pampers Swaddlers
Bought from
Walmart
Bought
Jul 27, 2022, about then
Where
Parlin, New Jersey: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(8/12/2022) The Procter & Gamble Company: Thank you for reaching out to the CPSC regarding Pampers. We are sorry to hear of the experience your son and family went through and hope this finds the baby doing well. Please know, Pampers is dedicated to providing safe, high-quality products, and we take reports of this nature very seriously. As part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure our processes continue to produce products meeting our high standards of quality. Also please know we shared this with our Health & Safety Team and the rest of our Pampers Team.
We want to assure you that at Pampers, we strive to provide the best products possible for delicate skin. That’s why we partner with pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies and children. For information about our safety commitment and our rigorous safety testing process for all of our baby care products, we invite you to visit our Pampers website https://www.pampers.com/en-us/about-us/quality-and-safety/article/our-safety-promise and for more information on diaper rash please visit https://www.pampers.com/en-us/baby/diapering/article/diaper-rash-treatment-and-remedies. We also encourage you to visit smartlabel.org to view the full composition of Pampers diapers and review the Quality & Safety portion of our website as some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products.
Truly, the safety of the families who use our products is at the foundation of everything we do. Again, we appreciate you reaching out so we could report this, and hope all is now well. If you have additional questions or concerns and would like someone to call you, please reply to our previous email communications. You are also welcome to contact us by phone toll-free at (800) 726-7377, between 9am and 6pm EST.
We hope this information is helpful and we wish you and your family the best.

CPSC report 20220803-48667-2147354614. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Feb 27, 2022, sent to the company Mar 1, 2022, published by CPSC Mar 22, 2022

The product, in the report: Pampers - it is happening with all sizes, all diapers in different states. I have received that information due to numerous post in the mom community all experiencing the same thing.

Pamper diapers have been making a burn like rash con babies that use their products. I have used many different products from the line. The pampers diapers were being used on my daughter. It was a burn like rash that created blisters and bleeding. My daughter had to be prescribed a medication in order to even begin healing it. Upon switching to a new brand she was fine with no rash. This has been mentioned by other mothers as well over the last few months to my knowledge. It has been mentioned to Pampers a few months prior through written communication.

Model
MULTIPLE
UPC
MULTIPLE
Serial number
MULTIPLE
Where
Sylmar, California: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(3/15/2022) The Procter & Gamble Company: Thank you for reaching out to both us and the CPSC regarding Pampers. We are sorry to hear of the experience your daughter and family went through and hope this finds the baby doing well. Please know, Pampers is dedicated to providing safe, high-quality products, and we take reports of this nature very seriously. As part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure its processes continue to produce products meeting our high standards of quality. Also please know we shared this and your previous reports with our Health & Safety Team and the rest of our Pampers Team.
We want to assure you that at Pampers, we strive to provide the best products possible for delicate skin. That’s why we partner with pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies and children. For information about our safety commitment and our rigorous safety testing process for all of our baby care products, we invite you to visit this page of our Pampers website. We also encourage you to visit smartlabel.org to view the full composition of Pampers diapers and review the Quality & Safety portion of our website as some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products.
Truly, the safety of the families who use our products is at the foundation of everything we do. Again, we appreciate you reaching out and hope all is now well. If you have additional questions or concerns and would like someone to call you, please reply to our previous email communications. You are also welcome to contact us by phone toll-free at (800) 726-7377, between 9am and 6pm EST.
We hope this information is helpful and we wish you and your family the best.

CPSC report 20220227-BAE18-2147357411. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made May 31, 2018, sent to the company Jun 8, 2018, published by CPSC Jun 22, 2018

The product, in the report: Pampers Swaddlers Size 6 disposable diapers

We purchased Pampers Swaddlers Size 6 for our twin daughters who are almost two. One day after putting the diapers on them, one of the girls wanted her diaper off and said it hurt. When we took the diaper off, there were multiple blisters and she was red along the edges of where the diaper elastic would touch her skin (not where a diaper rash normally occurs). We took the diaper off our other daughter and she had similar symptoms. The girls were not red where they would normally have a diaper rash, and this occurred mid-day when diapers are changed frequently.
After removing the diapers and not putting them back on, the blisters and rash started to get better after a few hours.
We used Pampers Swaddlers with our first daughter (now 4) and have used them with these girls since birth. It seems there must have been a change, or an issue with this batch.
We have the diapers they were wearing, as well as the remaining diapers from the pack (as well as an unopened pack from the same box).
We also have photos of the blisters.

UPC
037000897866
Bought from
Amazon
Bought
May 28, 2018, about then
Where
Tiburon, California: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/13/2018) The Procter & Gamble Company: Thank you for reaching out regarding Pampers Swaddlers Size 6. We understand your concern, and we appreciated the opportunity to engage with you through our Consumer Relations Team to better understand your experience while using Pampers. Our number one priority is to provide the best products possible for delicate skin. That’s why we partner with pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies and children. For information about our safety commitment and our rigorous safety testing process for all of our baby care products, we invite you to visit this page of our Pampers website: https://www.pampers.com/en-us/about-us/quality-and-safety. We take safety and quality seriously, and our products meet or exceed all applicable regulatory standards. As part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure its processes continue to produce products meeting our high standards of quality. Please be assured we thoroughly evaluated your complaint and shared it with the appropriate people within our Company. Pampers is dedicated to providing safe, high quality products, and we take reports of this nature very seriously. As always, we encourage consumers with questions or concerns about our products to contact us directly again. Thank you for bringing this to our attention.

CPSC report 20180531-3A8CB-2147387637. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jan 12, 2018, sent to the company Mar 27, 2018, published by CPSC Apr 10, 2018

The product, in the report: Pampers cruisers size 4 74 count box

Last night Jan 12 2018 I ran short of diapers with about 4 left I usually use [REDACTED] I always have sometimes [REDACTED] but I called my friend to bring some because it was too late for me to head out that dropped off size 4 Pampers cruisers. I used 1 this morning and within maybe 20 min my son was crying horrifically. I took his diaper off to see what was going on and noticed burn like rashes on the side of his inner legs on both I immediately removed the diapers and left him naked freely in his shorts to go to the store with me to get my original luvs brand I used. I’m wondering if Pampers is a safe bran dto use? Has here been reports of similar effects on kids? Is this something parents should be aware of? Are there chemicals or something put in these that can harm our children. My concerns r very high seeing something like this occr so fast

Bought from
Stator bros, California
Bought
Jan 11, 2018
Where
Stanton, California: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(4/3/2018) The Procter & Gamble Company: Thank you for reaching out regarding Pampers Cruisers Size 4. We understand your concern, and we appreciated the opportunity to engage with you through our Consumer Relations Team in January 2018 to allow us to better understand your experience while using Pampers. Our number one priority is to provide the best products possible for delicate skin. That’s why we partner with pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies and children. For information about our safety commitment and our rigorous safety testing process for all of our baby care products, we invite you to visit this page of our Pampers website: https://www.pampers.com/en-us/about-us/quality-and-safety. We take safety and quality seriously, and our products meet or exceed all applicable regulatory standards. As part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure its processes continue to produce products meeting our high standards of quality. Please be assured we thoroughly evaluated your complaint and shared it with the appropriate people within our Company. Pampers is dedicated to providing safe, high quality products, and we take reports of this nature very seriously. As always, we encourage consumers with questions or concerns about our products to contact us directly so we can capture all concerns and also be of assistance. Thank you again for bringing this to our attention.

CPSC report 20180112-E58AC-2147393757. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Dec 23, 2017, sent to the company Mar 21, 2018, published by CPSC Apr 5, 2018

The product, in the report: Pampers Baby Dry Diapers Size 4, Sesame Street branded, 144 diapers per box

We have had 2 instances now where Pampers diapers have stained my 1 year old daughter’s skin blue; this blue dye/stain on our child’s skin from the diapers won’t come off with baby wipes or with soap and water or anything else, so it just gets absorbed into her skin, which gives us a lot of anxiety to think about her going to bed with this dye on her legs, and the next morning, you can see much of it has been absorbed into her skin. We have the most recent diaper that caused this saved in a plastic baggie as well as the rest of the box of unused diapers. We have pictures and videos of the stain on our daughter’s leg; we submitted 1 picture where our daughter is not really exposed, but I have more if really necessary. This same incident happened before back in May 2017. My wife & I reached out to Pampers back in May when this happened per correspondence I have attached, and they assured us everything was safe. But when I asked them for confirmation that every material and dye in their product is 100% CPSIA compliant, I never received that confirmation, only more reassurance that everything is safe. It deeply concerned us for a second time now to change our daughter and see this very bright blue dye stuck to her skin that won’t come off. Furthermore, we called our pediatrician with 30+ years of experience, and he has never heard of this and suggested we make some calls. Nobody else in our family that is involved with smaller children/education or medicine has ever heard of this either, nor has any mother we know. All of this obviously really adds concern that won’t go away. Can you please help us get peace of mind that these diapers we used from Pampers were 100% safe and not potentially harmful? We don’t feel we can trust PG or Pampers to get the truth here (you can derive that from the email correspondence attached; we didn’t get what we asked for and their responses seemed “off.”). Part of our concern is also knowing that many chemical and dye plants in Asia are being shut down for non-compliance to environmental and related regulations. I don’t know if that’s where the dye is coming from? In the meantime, we will not be using anymore diapers from Pampers. Please call anytime as we know you are probably very busy, but we appreciate a response as soon as possible as we’re not anxious people, but we are concerned about this and will continue to think about this on a daily basis until we get resolution.
Sincerely, [REDACTED]

Model
Baby Dry Diapers
UPC
37000 86880
Bought
Apr 1, 2016, about then
Where
Coopersburg, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(3/28/2018) The Procter & Gamble Company: Thank you for reaching out regarding Pampers Baby Dry Size 4. We understand your concern, and we appreciated the opportunity to engage with you through our Consumer Relations Team in April 2017 to allow us to better understand your experience while using Pampers Baby Dry. We’re sorry our communications with you missed the mark, and that after your interactions with us, you continued to have questions and concerns. Our number one priority is to provide the best products possible for delicate skin. That’s why we partner with pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies and children. For information about our safety commitment and our rigorous safety testing process for all of our baby care products, we invite you to visit this page of our Pampers website: https://www.pampers.com/en-us/about-us/quality-and-safety. We take safety and quality seriously, and our products meet or exceed all applicable regulatory standards, including the CPSIA. As part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure its processes continue to produce products meeting our high standards of quality. Please be assured we thoroughly evaluated your complaint about the colorants and shared it with the appropriate people within our Company. As for the colors in/on our diapers, we only use colorants/pigments that are non-irritating, non-toxic, and non-allergenic. We can confirm that, in the event of color transfer, the colors remain on the skin surface and do not penetrate the skin. Our colorants have been carefully assessed for safety, both internally and in reviews by external safety and medical experts, and are considered safe for use on diapers worn by infants and children. Additionally, many of these colors are used in food packaging or in medical devices like colored contact lenses. Although rare, color transfer may occur when generous amounts of certain ointments come in contact with the vibrant colors from the diaper graphics. In cases where this occurs, we have found the color can typically be removed with soap and water and a little baby oil or vegetable oil following these steps: • Start with a mild soap and warm water, and wash your baby with a cloth. • If there’s still color, rub baby oil (with either a cotton ball or a soft cloth) on your child’s skin. If you do not have baby oil, olive oil or cooking oil also works well to remove the color. It’s important to make sure you completely wash off the oil with a mild soap and warm water to ensure that the color does not rub off again when you put on a clean diaper. Pampers is dedicated to providing safe, high quality products, and we take reports of this nature very seriously. As always, we encourage consumers with questions or concerns about our products to contact us directly so we can capture all concerns and also be of assistance. Thank you again for bringing this to our attention.

CPSC report 20171222-D0093-2147394352. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Nov 4, 2017, sent to the company Feb 28, 2018, published by CPSC Mar 14, 2018

The product, in the report: pampers swaddler diaper size 4. It has happened with other sizes in the past, too.

Hello,
I am a parent of a 2 year old boy. We have been using pampers swaddler type diapers since his birth. Since beginning, we had noticed skin abrasion or erosion mark on upper part of both thighs, near inguinal region. We believed it was from diaper rash and kept applying diaper rash cream. It did not make any difference and has left dark spot there. Recently, I realized that yellow strap to seal the diaper is rubbing against thigh skin after wearing it and that’s what causing these skin marks. My boy is 2 years old, 25 lbs and diapers are of appropriate size, slightly loose. I didn’t come across such problem with diapers before. I would greatly appreciate if you could investigate this matter so that company could be held responsible for this problem and babies could be saved from this problem. I have taken pictures of this skin marks.

Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 2, Male
The reporter’s relation to them
My Child
As this report names them
Brand pampers swaddler, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(3/12/2018) The Procter & Gamble Company: Thank you for reaching out regarding Pampers Swaddlers Size 4. We understand your concern and regret any discomfort your son experienced. We hope your child is feeling better. We appreciated the opportunity to engage with you through our Consumer Relations in November 2017 to allow us to better understand your experience while using Swaddlers Size 4.
Our number one priority is to provide the best products possible for delicate skin. That’s why we partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies and children. And as part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure its processes continue to produce products meeting our high standards of quality. Please be assured we thoroughly evaluated your complaint and shared it with the appropriate people within our Company. Pampers is dedicated to providing safe, high quality products, and we take reports of this nature very seriously. As always, we encourage consumers with questions or concerns about our products to contact us directly so we can capture all concerns and also be of assistance. Thank you again for bringing this to our attention.

CPSC report 20171104-E0E29-2147395887. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Jul 25, 2017, sent to the company Dec 8, 2017, published by CPSC Dec 22, 2017

The product, in the report: Pampers Swaddlers size 3 diapers

Pampers Swaddlers size 3 had inappropriately sharp tabs that have scratched my infant. I have pictures showing the scratches, and I have samples of the product. This issue is also impacting other consumers, as I have found several Amazon reviews that indicate the same injuries were sustained by their children.

Model
Swaddlers size 3
Where
Casselberry, Florida: Unspecified
Who was involved
Age 0, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(12/18/2017) The Procter & Gamble Company: Thank you for reaching out regarding Pampers Swaddlers Size 3. We understand your concern and regret any discomfort your infant experienced. We hope your baby is feeling better. We would appreciate the opportunity to engage with you through any of our Consumer Relations channels (including toll-free phone at 800-PAMPERS or e-mail at www.pampers.com) to better understand your experience while using Swaddlers Size 3. Please mention reference number 05224075.
Our number one priority is to provide the best products possible for delicate skin. That’s why we partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies and children. And as part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure its processes continue to produce products meeting our high standards of quality. Please be assured we’ll thoroughly evaluate the complaint you reported.
Pampers is dedicated to providing safe, high quality products, and we take reports of this nature very seriously. As always, we encourage consumers with questions or concerns about our products to contact us directly so we can capture all concerns and also be of assistance.
Thank you again for bringing this to our attention.

CPSC report 20170725-53089-1681812. Submitter: Federal Government Agency Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 30, 2017, sent to the company Aug 17, 2017, published by CPSC Aug 31, 2017

The product, in the report: Pampers baby dry Diapers Size 3

On June 27th I (Grandmother of 9 month old) noticed the [REDACTED] tab wasn’t sticking closed to the pampers baby dry diaper on our 9 month old and quickly noticed a piece of plastic [REDACTED] in her crib. Tried another pamper diaper from the same package but the tab was not sticking. Discontinued the diaper until today, June 30th. I noticed the same problem and noticed again that there was a piece of plastic [REDACTED] that had come off. The believe the entire package of diapers is defective and I am concerned that the loose piece of plastic will end up in her or child’s mouth. The tab that has the[REDACTED] feature is defective, the [REDACTED] is severed in half and the 1/2 piece comes completely off, either when attempting to use the diaper or when the diaper is being taken off. The [REDACTED] piece that falls off is approx. 1 inch long. The mother of 9 month old also noticed a problem with the diapers and reports a cut on the inside of her 9 month olds leg (where the diaper tab sits after the first use of the pampers after purchase on June 26th. Pictures attached of the cut 3 days after the cut was noticed.

Model
I don’t know
UPC
3700086210
Serial number
I don’t know
Bought from
Stater Brothers
Bought
Jun 26, 2017
Where
Lake Forest, California: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
Other Relative
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(8/25/2017) The Procter & Gamble Company: Thank you for reaching out regarding Pampers Baby Dry Size 3. We understand your concern and regret any discomfort your granddaughter experienced. We hope she’s feeling better. We would appreciate the opportunity to engage with you through any of our Consumer Relations channels (including toll-free phone at 800-PAMPERS or e-mail at www.pampers.com) to better understand your experience while using Baby Dry Size 3. Please mention reference number 04433914.
Our number one priority is to provide the best products possible for delicate skin. That’s why we partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies and children. And as part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure its processes continue to produce products meeting our high standards of quality. Please be assured we’ll thoroughly evaluate the complaint you reported.
Pampers is dedicated to providing safe, high quality products, and we take reports of this nature very seriously. As always, we encourage consumers with questions or concerns about our products to contact us directly so we can capture all concerns and also be of assistance.
Thank you again for bringing this report to our attention.

CPSC report 20170630-5DD06-2147399304. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Mar 24, 2017, sent to the company Jun 22, 2017, published by CPSC Jul 7, 2017

The product, in the report: Size 4 Disposable Diapers

This caller is reporting an incident with size 4 diapers purchased from retailer in South Carolina March 21, 2017 March 22, 2017 around 6:00PM she changed her one year old daughter’s diaper then after dinner at 7:30 she was placing the child in the bath tub when the child began screaming at which time the caller pulled the baby back out of the tub and noticed that the baby’s posterior and vaginal area as well as her thigh area had blisters, bleeding and red raw raised and oozing at these areas. I asked how hot the water was in the tub and she said it was 95 or 96 then she said she and her husband are licensed foster parents and they have a little duck with a temperature gauge on it that is kept in the water. She took the baby to her pediatrician immediately (Dr. [REDACTED], Daniel Island, SC) he stated that he couldn’t be positive that it was the diaper that caused this harm. The caller purchased oral dose [REDACTED] and began giving it to the child and placed another one of the diapers on the baby. The baby could not sleep due to the extreme discomfort. She began searching the Internet for solutions and found the reports of the same diapers. She immediately got up from her bed, took the diaper off the baby and allowed her to sleep naked because she had no other diapers and the baby was in so much pain by this time because the rawness had gotten much worse. March 23, 2017 the caller purchased other diapers and began using them while also applying [REDACTED] per their pediatrician’s instructions. Today there is some improvement, her same areas are still red but are not inflamed to the point of blistering or oozing. The baby is improving as time goes on but the caller is asking that these diapers be recalled. She always purchase this manufacturer’s diapers and she has never had any problems until now. She did change brands after this incident.

Model
Size 4 Baby Dry
Serial number
unknown
Bought from
Walgreen’s, South Carolina
Bought
Mar 21, 2017
Where
Daniel Island, South Carolina: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers Baby Dry, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(6/30/2017) The Procter & Gamble Company: Thank you for reaching out again via the CPSC regarding Pampers Baby Dry Size 4. We understand your concern and regret any discomfort your daughter experienced. We hope she’s better now.
We appreciated the opportunity to engage with you through our Consumer Relations channels: social media initially and then a phone call and e-mail from Jenny. Communication directly with you helped us to gain a better understanding of your experience while using our diapers and to address your concerns directly.
As mentioned previously, our number one priority is to provide the best products possible for delicate skin. That’s why we partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies and children. The materials in our diapers have been clinically tested for safety and skin compatibility. And as part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure its processes continue to produce products meeting our high standards of quality.
Pampers is dedicated to providing safe, high quality products, and we take reports of this nature very seriously. As always, we encourage consumers with questions or concerns about our products to contact us directly so we can capture all concerns and be of assistance.
Thank you again for bringing this report to our attention.

CPSC report 20170324-48AD8-1647527. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Dec 31, 2016, sent to the company Jan 12, 2017, published by CPSC Feb 6, 2017

The product, in the report: Pampers Cruisers, size 3 (Diapers)

I purchased Pampers, Cruisers size 3 diapers. Inside the case there were two separate bundles wrapped in plastic. We used the first bundle of diapers and there were no issues. On December 29, 2016 we opened the second bundle and put the first diaper of that bundle on our granddaughter. Approximately 3 hours later, she developed a severe rash and had white blisters over her entire diaper area. To be sure, we cleaned her up and put a different diaper on her. After around 24 hours the rash and blisters was almost gone. On December 31, 2016 we put another Pamper Cruiser on her from the same package. Approximately 3 hours later, the rash and blisters had returned. Photographs were taken of the affected area.

Model
Cruisers
UPC
37000 86268
Bought from
Kroger, Ohio
Bought
Dec 1, 2016
Where
Cincinnati, Ohio: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
Other Relative
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(1/18/2017) The Procter & Gamble Company: Thank you for reaching out regarding Pampers. We understand your concern and regret any discomfort your granddaughter experienced. We have appreciated the opportunity to engage with you through our Consumer Relations channels earlier to better understand your experience while using Cruisers Size 3.
Our number one priority is to provide the best products possible for delicate skin. That’s why we partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies and children. We want to assure you the materials in our diapers have been clinically tested for safety and skin compatibility. And as part of our dedication to providing safe and effective products, P&G routinely investigates product complaints to ensure its processes continue to produce products meeting our high standards of quality.
Pampers is dedicated to providing safe, high quality products, and we take reports of this nature very seriously. As always, we encourage consumers with questions or concerns about our products to contact us directly so we can capture all concerns and also be of assistance.

CPSC report 20161231-5EF66-2147408682. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Apr 22, 2016, sent to the company May 2, 2016, published by CPSC May 23, 2016

The product, in the report: pampers Drymax diaper

baby regularly uses pampers [REDACTED], babysitter put pamper drymax on her yesterday and we ended up in St Barnabas ED with diagnosis of 2 degree burn of left buttock/flank. Child protective services was notified! I found literture stating that P&G paid claims to 59 people related to allegations of this diaper causing harm, and yet never issued a recall. I find this to be appalling.

Model
Drymax
UPC
i don’t know
Serial number
i don’t know
Where
bayonne, New Jersey: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
Other Relative
As this report names them
Brand Pampers Drymax, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(5/16/2016) The Procter & Gamble Company: We’re sorry to hear of this baby’s experience while wearing Pampers and understand your concern. Please know we take reports of this nature seriously and the information you provided has been shared with our Health & Safety Team.
At Pampers, we’re dedicated to providing safe, high quality products for children. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies. Still, we realize your concern about the stories you may have seen online and we want to assure you the materials in our diapers have been clinically tested for safety and skin compatibility. The ingredients we use are common in most diapers and have been used safely by millions of babies around the world.
Dry Max was a name used to describe the unique dryness benefit of Pampers diapers that were introduced in 2010. We listen to parents and we are continually improving our products and packaging to better meet their babies’ needs. Even though we no longer sell Pampers Dry Max diapers, we can assure you that medical experts never found any link between Pampers diapers and increased incidence of diaper rash. The U.S. Consumer Product Safety Commission and Health Canada conducted their own review and came to a similar conclusion
It’s important for us to be aware of any concerns people may have about our products, so we appreciate your efforts to bring this to our attention. If you have any questions regarding this matter, we encourage you to get in touch with us.

CPSC report 20160422-7CC07-2147420009. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Feb 28, 2016, sent to the company Mar 7, 2016, published by CPSC Mar 28, 2016

The product, in the report: Pampers cruisers size 4 diapers

Changed my son’s diaper and used the size 4 pampers cruisers for the first time. Approximately 5 hours later he woke up screaming with blisters on his privates and his buttcheeks.

Model
Cruisers
UPC
3700086259
Bought from
Steins
Bought
Feb 1, 2016, about then
Where
Eureka, Montana: Mobile/Manufactured Home
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(3/18/2016) The Procter & Gamble Company: At Pampers, safety is our top priority. Please know we’re sorry to hear of your son’s experience while wearing Pampers Cruisers. We certainly understand your concern and appreciate your efforts to bring this to our attention. We take reports of this nature seriously and the information you provided has been shared with our Health & Safety Team.
We regret any discomfort your son experienced and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies.
Pampers is dedicated to providing safe, high quality products for children and we appreciate the opportunity to address your concerns. If you have any questions regarding this matter, we encourage you to get in touch with us.

CPSC report 20160228-34B46-2147421327. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jan 4, 2016, sent to the company Jan 12, 2016, published by CPSC Feb 5, 2016

The product, in the report: Pampers Dry Max diapers

I recently picked my 2 year old son up from his morning preschool program, and I noticed that he smelled like he just had a BM. His teachers change him before pick up, so I suspected that it had just happened. I did not have any diapers with me, so I figured he would be okay until I got home, as it’s a very short drive. As I was putting him in his car seat, he started squirming and crying. By the time we were half-way home, he was literally screaming as if in pain and writhing in his car seat. I could not do anything but get him home as quickly as possible. When we got in the door, I immediately took off his pants and discovered that he was wearing a Pampers-brand diaper. I also saw that he barely had any poo in it. (I thought that sitting in the poo on the way home was causing him discomfort, although this has never happened before.) When I tried to wipe him, he started crying even harder, so I had to quickly put him in the tub. He also had a bright red mark on his bottom, like a diaper-rash that remained for approximately a week.
My son has never worn Pampers brand before. The diapers that we leave with the preschool are a different (eco-friendly) brand, and his teachers must have run out of those diapers. If I had known that he was wearing a different brand, I could have removed the diaper on the way home and just let him dirty his pants, but I had no idea what the issue was. Concerned about this, I did a quick search on the diapers and discovered that many parents have complained that Pampers Dry Max diapers have caused chemical-like burns on their children. I see that Proctor and Gamble denies it and says that the parents are miffed that the company changed their design. Snopes shows that it has never been proven that the diapers have caused the rashes. Since I have never purchased these diapers, I would have had no idea about a change in design; however, my son has never screamed and cried (almost hyperventilating) from a dirty diaper. He also did not eat anything out of the ordinary that would have caused a rash. After being home for about an hour, my son would still not sit down due to the pain and chose to eat his lunch either squatting or standing up.
I realize that P&G settled this in the courts, but it would be remiss of me as a parent to not file a report. Meanwhile, parents of infants/toddlers do not have the time and energy to complain to a company over a “change in design”. While some children may be immune to harm from these particular diapers, others are obviously affected by a harmful component in them.

Where
Charleston, South Carolina: Home/Apartment/Condominium
Who was involved
Age 2, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers Dry Max diapers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(1/27/2016) The Procter & Gamble Company: We’re sorry to hear of your son’s experience while wearing Pampers and understand your concern. Please know we take reports of this nature seriously and the information you provided has been shared with our Health & Safety Team.
At Pampers, we’re dedicated to providing safe, high quality products for children. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies. Still, we realize your concern about the stories you’ve seen online and we want to assure you the materials in our diapers have been clinically tested for safety and skin compatibility. The ingredients we use are common in most diapers and have been used safely by millions of babies around the world.
You mentioned reading about Dry Max on the internet. Dry Max was a name used to describe the unique dryness benefit of Pampers diapers that were introduced in 2010. The diapers we offer now have changed and improved since then. We listen to parents and we are continually improving our products and packaging to better meet their babies’ needs.
It’s important for us to be aware of any concerns parents may have about our products, so we appreciate your efforts to bring this to our attention. If you have any questions regarding this matter, we encourage you to get in touch with us.

CPSC report 20160104-79F99-2147425105. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jul 13, 2015, sent to the company Jul 21, 2015, published by CPSC Aug 11, 2015

The product, in the report: Pampers Easy Ups training pants. Thomas and friends design. Size 2t-3t. UPC 3700082750

Day 1 of using Pampers Easy Ups and my 2.5 year old started crying and grabbing at his diaper. When I took his diaper off it touched his shin. Within 2 minutes his leg from knee to ankle was red, hot and swollen. His bottom was red and blistered along the edges of where the diaper fits. The next day his leg was edematous with blisters. It’s been a week and it’s about 50% better. On antibiotic.

Model
Easy Ups
UPC
3700082750
Bought from
Walmart
Bought
Jul 2, 2015
Where
Holly Hill, Florida: Home/Apartment/Condominium
Who was involved
Age 2, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(8/4/2015) The Procter & Gamble Company: At Pampers, safety is our top priority. Please know we are sorry to hear of your son’s experience while wearing Pampers Easy Ups. We certainly understand your concern and appreciate your efforts to bring this to our attention. We take reports of this nature seriously and the information you provided has been shared with our Health & Safety Team.
We regret any discomfort your son experienced and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies.
Pampers is dedicated to providing safe, high quality products for children and we appreciate the opportunity to address your concerns. If you have additional questions regarding this matter, we encourage you to back get in touch with us.

CPSC report 20150713-EA66F-2147430329. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 5, 2015, sent to the company Jun 15, 2015, published by CPSC Jun 29, 2015

The product, in the report: Pampers swaddlers diapers

I have always used pampers swaddlers on my son. He is now 2 years old and we are starting to have problems with the diapers. Immediately after changing his diapers he started asking me to please take it off and saying it itched. So I took the diaper off to see what was going on. He had blisters all over his private area and it was bright red. This is the second time this has happened in the past 2 months.

Model
swaddlers
Bought from
walmart, Colorado
Bought
Jun 3, 2015, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 2, Male
The reporter’s relation to them
My Child
As this report names them
Brand pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(6/25/2015) The Procter & Gamble Company: At Pampers, safety is our top priority. Please know we are sorry to hear of your son’s experience while wearing Swaddlers. We certainly understand your concern and appreciate your efforts to bring this to our attention. We take reports of this nature very seriously and the information you provided has been shared with our Health & Safety Team.
We regret any discomfort your son experienced and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies.
Pampers is dedicated to providing safe, high quality products for children and we appreciate the opportunity to address your concerns. If you have questions regarding this matter, we encourage you to get in touch with us.

CPSC report 20150605-0DE6C-2147432286. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made May 9, 2015, sent to the company May 18, 2015, published by CPSC Jun 9, 2015

The product, in the report: Pampers baby dry diapers size 5 70 count.

I put pampers baby dry size 5 on my son Thursday night. The next evening, Friday night, I noticed a terrible rash with welts and blisters on the back of his leg on his upper thigh. This is not a normal diaper rash area at all. After doing research on the diapers I realized the diapers were causing the rash and we switched to sensitive diapers.

Model
Pampers baby dry
UPC
037000862252
Serial number
037A000862252
Bought from
Duane Reade, New York
Bought
May 6, 2015
Where
Brooklyn, New York: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers baby dry, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/2/2015) The Procter & Gamble Company: At Pampers, safety is our top priority. Please know we are sorry to hear of your son’s experience while wearing Pampers Baby Dry diapers. We certainly understand your concern and appreciate your efforts to bring this to our attention. We take reports of this nature very seriously and the information you provided has been shared with our Health & Safety Team.
We regret any discomfort your son experienced and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies.
Pampers is dedicated to providing safe, high quality products for children and we appreciate the opportunity to address your concerns. If you have questions regarding this matter, we encourage you to get in touch with us.

CPSC report 20150509-A661B-2147433088. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Feb 19, 2015, sent to the company Feb 27, 2015, published by CPSC Mar 16, 2015

The product, in the report: Pampers Cruisers size 4

I was using pampers cruisers and my daughter had developed a chemical rash in a few hours. Pieces of her skin were coming off and she had little blisters that were bleeding.

Bought from
Babies R Us, California
Bought
Jan 23, 2015, about then
Where
vallejo, California: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand PAMPERS, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(3/10/2015) The Procter & Gamble Company: At Pampers, safety is our top priority. Please know we are sorry to hear of your daughter’s experience while wearing Cruisers. We certainly understand your concern and appreciate your efforts to bring this to our attention. Reports of this nature are taken seriously and the information you provided has been shared with our Health & Safety Team. We regret any discomfort your daughter experienced and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies. Pampers is dedicated to providing safe, high quality products for children and we appreciate the opportunity to address any concerns parents may have about our products. If you have questions regarding this matter, we encourage you to get in touch with us.

CPSC report 20150219-06BDB-2147435250. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Feb 17, 2015, sent to the company Feb 25, 2015, published by CPSC Mar 19, 2015

The product, in the report: Pampers Baby Dry size 4

Upon using pampers baby dry for a 2 days my son had a really nasty diaper rash we used [REDACTED] to help clear it up and nothing happened it kept getting worse. changed. We then today took him to the ER where he is being treated for chemical burns from the diapers! I called pampers and the only thing that they want to do is reimburse me back my money! While giving my son the cream the Dr. proscribed he screams because it hurts him so bad! I want something to be done about this and not just giving me my money back!

Bought from
Giant Food Store
Bought
Feb 11, 2015
Where
Chambersburg, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(3/10/2015) The Procter & Gamble Company: At Pampers, safety is our top priority. Please know we are sorry to hear of your son’s experience while wearing Pampers Baby Dry diapers. We certainly understand your concern and appreciate your efforts to bring this to our attention. Reports of this nature are taken seriously and the information you provided has been shared with our Health & Safety Team. We regret any discomfort your son experienced and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies. Pampers is dedicated to providing safe, high quality products for children and we appreciate the opportunity to address your concerns. If you have questions regarding this matter, we encourage you to get back in touch with us.

CPSC report 20150217-1D6E0-2147435301. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jan 29, 2015, sent to the company Feb 6, 2015, published by CPSC Feb 24, 2015

The product, in the report: Pampers swaddlers size 3 pack of 27 diapers. Bar code # 037000863441. Serial # 5003uo175400:12

I have a daughter, [REDACTED] who just turned 1 years old. We received several bags of pampers swaddlers for her birthday. About 4 days ago, I first used these diapers on my daughter. We previously used [REDACTED] for her first year. We’ll after the first day I noticed a rash down on her inner butt cheeks and labia. The next day it progressed. By the 4th day, she had about 15 blisters which had opened up, we’re bleeding. She was in a lot of pain. I immediately took her to see her pediatrician which is [REDACTED] in melbourne, Florida. Phone number [REDACTED]. My daughter has had minor diaper rash before but it never turned into all these open blisters. Looks like she was burned several times. After day 4, I refused to put her in the pampers swaddlers with the dry max, and only use the [REDACTED] and her blisters have almost healed. I googled, pampers swaddlers rash and there were hundreds of parents giving testimony about how they’re babies too have had these chemical burns from the baby dry inside these diapers. They are not safe for use!!! And should be pulled off shelves immediately. I’ve read that when the baby dry is combined with urine and heat it can cause the chemical used to make these diapers burn the skin. THAT IS SCARY!!!!

UPC
037000863441
Serial number
5003uo175400:12
Bought from
walmart, Florida
Bought
Jan 15, 2015
Where
melbourne, Florida: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(2/24/2015) The Procter & Gamble Company: At Pampers, safety is our top priority. Please know we are sorry to hear of your daughter’s experience while wearing Swaddlers. We certainly understand your concern and appreciate your efforts to bring this to our attention. Reports of this nature are taken seriously and the information you provided has been shared with our Health & Safety Team.
We regret any discomfort your daughter experienced and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies. Like all materials and ingredients in our diapers, the absorbent gelling material has been extensively tested and thoroughly evaluated for all safety aspects. These materials are safe and have been widely used for over 20 years in a variety of consumer products, including diapers. Pampers is dedicated to providing safe, high quality products for children and we appreciate the opportunity to address any concerns parents may have about our products. If you have questions regarding this matter, we encourage you to get in touch with us.

CPSC report 20150129-CB5D7-2147435923. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Sep 21, 2014, sent to the company Sep 29, 2014, published by CPSC Oct 14, 2014

The product, in the report: Newborn diapers swaddlers

My grandaughter was using pampers her first week of birth however she received a severe burn which needed to be treated with burn medication from her pediatrician she was in awful pain the poor little thing I hope to prevent this from happening to another infant.

Bought from
i dont know
Where
casselberry, Florida: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
Other Relative
As this report names them
Brand pampers swaddlers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(10/8/2014) The Procter & Gamble Company: At Pampers, safety is our top priority. Please know we’re sorry to hear of your granddaughter’s experience while wearing Swaddlers. We certainly understand your concern and appreciate your efforts to bring this to our attention. Reports of this nature are taken seriously and the information you provided has been shared with our Health & Safety Team.
We regret any discomfort your grandchild experienced and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies.
Pampers is dedicated to providing safe, high quality products and we appreciate the opportunity to address your concerns. If you have additional questions regarding this matter, we encourage you to get back in touch with us.

CPSC report 20140921-075AB-2147440764. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Sep 3, 2014, sent to the company Sep 11, 2014, published by CPSC Sep 25, 2014

The product, in the report: Pamper’s Cruisers size 3 diapers Cruisers Pampers Best Dryness and fit 12hours 152 diaper box.

We recently switched to Pamper’s Cruisers and our baby daughter started to develop small hives around the edge of the diaper. We were not certain what was causing this until 2 days ago when she woke up in the morning whimpering in discomfort and we saw the bright red rash only on the front of her diaper area. She was so red, she had welts in the creases of her thighs where the edge of the diaper was touching. As soon as I removed the diaper the rash immediately spread upwards over her belly button where it stayed red for almost the full day. We contacted an advice nurse since this happened over Labor Day, and she confirmed it was a chemical burn/reaction to the diapers. The rash was over her hips and around her thighs anywhere the edge of the diaper touched- except for the back. Whatever ingredient/chemical this company is using in its cruiser line of diapers is hurting infants.

UPC
0 3700091030 5
Bought from
Sam’s club, Georgia
Bought
Aug 30, 2014, about then
Where
Athens, Georgia: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers Cruisers diaper, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(9/24/2014) The Procter & Gamble Company: At Pampers, safety is our top priority. Please know we are sorry to hear of your daughter’s experience while wearing Cruisers and we’re glad she’s feeling better. We certainly understand your concern and appreciate your efforts to bring this to our attention. Reports of this nature are taken seriously and the information you provided has been shared with our Health & Safety personnel.
We regret any discomfort your child experienced and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies.
Pampers is dedicated to providing safe, high quality products and we appreciate the opportunity to address your concerns. If you have questions regarding this matter, we encourage you to get back in touch with us.

CPSC report 20140903-15506-2147441262. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jun 29, 2014, sent to the company Jul 8, 2014, published by CPSC Jul 29, 2014

The product, in the report: Pampers, size 3, sesame street characters on diaper

I have been switching diaper brands on my baby since he was born, never had any serious issues with any of them. I tried pampers size 3 two night ago to see if they wouldn’t leak overnight, he woke up with his first REAL diaper rash. Normally if he is a little red i put some [REDACTED] and by the next diaper change its gone, not this time. He got worst! By bed time his rash had spread to his front side and the back of his legs. I switched over to [REDACTED] before putting him to sleep and he woke up a little better today.

Bought from
publix
Bought
Jun 13, 2014, about then
Where
fort lauderdale, Florida: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(7/22/2014) The Procter & Gamble Company: At Pampers, safety is our top priority. Please know we are sorry to hear of your son’s experience. We certainly understand your concern and appreciate your efforts to bring this to our attention. Reports of this nature are taken seriously and the information you provided has been shared with our Health & Safety Team.
We regret any discomfort your son experienced and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies.
Pampers is dedicated to providing safe, high quality products and we appreciate the opportunity to address your concerns. If you have questions regarding this matter, we encourage you to get in touch with us.

CPSC report 20140629-55178-2147443283. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jun 27, 2014, sent to the company Jul 9, 2014, published by CPSC Jul 30, 2014

The product, in the report: Pampers Cruisers Diapers Size 4 from Sam’s Club The serial number is 037000910312.

We just switched from [REDACTED] to Pampers Cruisers size 4 this week because I used Pampers for some of my other children and we were having some leaking issues with our other diaper recently. My 13 month old son had pooped in his diaper when I was cooking dinner and I didn’t realize it so it may have had on the dirty diaper for up to 1/2 hour. When I noticed and changed him, I was shocked. His entire butt was not just red but swollen. He is my 4th child and again, I have never seen anything like this. It was not a rash. He was screaming in pain when I tried to clean him. I am very upset as I have no doubt what so ever that this was caused from his loose stool mixing wih chemicals in this diaper. He has not had any issues with urine but he had a loose stool and I didn’t realize he had a dirty diaper right away. I am sure I am not the only parent that didn’t immediately realize their child went to the bathroom. Still, I felt awful because he was in terrible shape last night. Today the swollen redness is gone other than 2 lines (one on each side) that looks like a burn.

Serial number
037000910312
Bought from
Sams Club, Maryland
Bought
Jun 23, 2014
Where
Potomac, United States: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers cruisers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(7/22/2014) The Procter & Gamble Company: At Pampers, safety is our top priority. Please know we are sorry to hear of your son’s experience while wearing Cruisers. We certainly understand your concern and appreciate your efforts to bring this to our attention. Reports of this nature are taken seriously and the information you provided has been shared with our Health & Safety Team.
We regret any discomfort your son experienced and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies.
Pampers is dedicated to providing safe, high quality products and we appreciate the opportunity to address your concerns. If you have questions regarding this matter, we encourage you to get in touch with us.

CPSC report 20140627-36342-2147443335. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jun 18, 2014, sent to the company Jun 26, 2014, published by CPSC Jul 11, 2014

The product, in the report: Diapers

I was using pampers swaddlers as soon as my daughter hit size 2 she got the mosy terrible rash I have ever seen! (I’ve worked at 2 daycare centers so I know what normal rashes are) this was horrible Her skin was blistered and red. It took me a while to realize it was the diapers. After switching diapers Ive had no problem. Until recently Im now trying to potty train I put her in [REDACTED] and the same rash came back. Its frustrating because Im potty training the longest she’s left in a diaper is when she’s sleeping otherwise Im constantly having Het sit on her potty and changing her.

Bought from
walmart, Minnesota
Bought
Jun 10, 2014
Where
deerwood, Minnesota: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand pampers swaddlers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(7/8/2014) The Procter & Gamble Company: At Pampers, safety is our top priority. Please know we are sorry to hear of your daughter’s experience while wearing Swaddlers size 2. We certainly understand your concern and appreciate your efforts to bring this to our attention. Reports of this nature are taken seriously and the information you provided has been shared with our Health & Safety personnel.
We regret any discomfort your child experienced and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies. Pampers is dedicated to providing safe, high quality products and we appreciate the opportunity to address your concerns. If you have questions regarding this matter, we encourage you to get in touch with us.

CPSC report 20140618-A03DA-2147443586. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jun 11, 2014, sent to the company Jun 20, 2014, published by CPSC Jul 14, 2014

The product, in the report: Pampers Cruisers Diapers, Size 6

Pampers Cruisers, size 6. I am a HUGE pampers fan. they are the best when it comes to leaks and absorbancy, but yesterday my local store as out of the pampers baby dry size 6, so i bought instead the pampers cruisers size 6. My son broke out with the worst rash between his legs where his thighs hit the diaper, a chemical burn. I immediately called his dr and had him seen and she too agreed it was from the diaper. She gave me a prescription for [REDACTED] and a cortisone cream for him. I switched his diaper back to the baby dry and withing the day it had completely disappeared. I was extremely dissappointed when all pampers wanted to do was send me a coupon or refund my money. This is my child, a less then 2 year old that had a bad chemical reaction to there product. I am completely against pampers now!

Model
Pampers Cruisers Diapers, Size 6
Bought from
acme
Bought
Jun 8, 2014
Where
bridgeton, New Jersey: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(7/8/2014) The Procter & Gamble Company: At Pampers, safety is our top priority. Please know we are sorry to hear of your son’s experience while wearing Cruisers. We certainly understand your concern and appreciate your efforts to bring this to our attention. Reports of this nature are taken seriously and the information you provided has been shared with our Health & Safety personnel.
We regret any discomfort your child experienced and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies.
Pampers is dedicated to providing safe, high quality products. We appreciate the opportunity to address your concerns and encourage you to get back in touch with us if you have additional questions.

CPSC report 20140611-20685-2147443749. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 11, 2014, sent to the company Jun 20, 2014, published by CPSC Jul 14, 2014

The product, in the report: pampers swaddlers and cruisers. sizes one and 4

i have 2 sons ones 1 year and the other is 1 month i use pampers dippers on both my kids but recently both my boys have major rashes the skin is cracked and its redder the a normal rash.. at first i thought it was a normal rash but then when i realized than my youngest had started to get the rash i was concerned ive changed the brand of diaper i use and my oldest rash is going away very slowly but the dipper rash creams are not working on my kids so they are in pain my one month old little balls are so red and and have open little blisters ...

Bought from
rid aid
Bought
Jun 2, 2014
Where
sacramento, California: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(7/8/2014) The Procter & Gamble Company: At Pampers, safety is our top priority. Please know we are sorry to hear of your children’s experience. We certainly understand your concern and appreciate your efforts to bring this to our attention. Reports of this nature are taken seriously and the information you provided has been shared with our Health & Safety personnel.
We regret any discomfort your children experienced and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies.
Pampers is dedicated to providing safe, high quality products. We appreciate the opportunity to address your concerns and encourage you to get in touch with us if you have any questions.

CPSC report 20140611-4193D-2147443793. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Apr 28, 2014, sent to the company May 6, 2014, published by CPSC May 20, 2014

The product, in the report: Pampers swaddlers diapers size 2 200 count purchased off of diapers.com

After I bathed my son i noticed I had no more diapers left in his drawer so I went and opened a brand new pack out of a unopened box of pampers swaddlers size 2. I put the diaper on my son and gave him his bottle and put him down for his nap. When his dad arrived home from work he went in to our sons bedroom and picked him up and started to change him. When he took the diaper off he screamed for me to come in and when I walked in my son had the WORST rash/burn on his butt from the back all the way to the front. My son has nerve had diaper rash before and rarely ever cries so I knew that something was wrong as he was screaming worse then I’ve ever heard him scream! I immediately called his pediatrician and she advised me to come in. When we went In the doctor proceeded to tell me that it was a chemical burn from something in the diaper most likely the chlorine. She told me to put [REDACTED] ointment on so his urine or a bm wouldn’t be able to burn him even more. My son had this burn on him for over a week! When I contacted pampers the 1st time the supervisor basically brushed me off and said “we will reimburse you for your diapers hope he feels better.” I was concerned about the refund I was more concerned about these diapers being taken off of the shelfs so other children didn’t get burned by this batch! Unsaturated with the way this supervisor responded to my call I called back and asked for a manager. Well let’s just say she was just as rude if not worse then the supervisor! I told her I wanted contacted when their team did some investigation and she said they don’t do that. She also advised me to keep the diapers incase they want them for research. It’s now been 1 month and the only thing that has happened is I received a letter saying sorry and a 30 dollar prepaid [REDACTED] *which I don’t care about AT all! I’m beyond disgusted with pampers and refuse to use them ever again! I used them and only them for the first 6 months of my sons life and I switched to [REDACTED] as soon as this happened! Someone needs to do some investigating with this because I know a few moms that have been threw this!

Bought from
Diapers.com
Bought
Feb 2, 2014, about then
Where
Pittsburgh, Pennsylvania: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers swaddlers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(5/20/2014) The Procter & Gamble Company: We’re sorry to hear of your son’s experience with Pampers Swaddlers. We certainly understand your concern and want to assure you we are committed to doing everything possible to ensure the highest quality products for babies.
At Pampers, we partner with leading pediatricians, pediatric dermatologists and safety experts to confirm all the materials we use in our diapers are safe for babies. We carefully evaluate and test our products and the materials that go into them using well-established safety assessment methods to ensure there is no harm to baby’s skin. Our diapers are made with the same types of materials that have been safely used in diapers for many years and we want to assure you that we do not add or use chlorine in the manufacturing of Pampers. Please know our products are manufactured under stringent quality control and we maintain an ongoing safety monitoring program.
It’s important for us to be aware of any concerns consumers have about our products, so we appreciate your efforts to bring this to our attention. Please know we take reports of this nature seriously and the information you provided has been reported to our Quality Assurance and Health & Safety personnel. It has also been included in the safety record for this product. We hope you’ll accept our sincere apology for your disappointment with the response you received. We would appreciate the opportunity to speak with you once again and encourage you to get back in touch if you have additional questions.

CPSC report 20140428-4345D-2147445033. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Apr 15, 2014, sent to the company Apr 23, 2014, published by CPSC May 7, 2014

The product, in the report: Pampers Cruisers size 3

I recently changed from pampers baby dry to pampers cruisers diapers. We haven’t tried new foods, haven’t had any significant changes in our life, but in the past week my daughter has developed a very uncomfortable rash in her groin and anal area. It is extremely painful to touch. I am very diligent about diaper changes as I have never wanted her to get a rash and use coconut oil as well as [REDACTED] cream on her to prevent the rashes from occurring. The [REDACTED] cream and coconut oil have not helped and my daughter screams in pain every time I have to change her diaper. Today, the rash is spreading to her legs and I have given her [REDACTED] to ease the pain. It is heart breaking.

Model
Cruisers size 3
Bought from
amazon.com
Bought
Apr 1, 2014
Where
pensacola, Florida: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(5/6/2014) The Procter & Gamble Company: We’re sorry to hear of your daughter’s experience with Pamper Cruisers and hope she is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of Pampers products to ensure they’re safe and gentle on babies’ skin.
At Pampers, we only use ingredients that are proven safe. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. Additionally, we continue to monitor the safety of our products after they are marketed.
Please know we’re always concerned when a consumer attributes a problem to the use of one of our products, and we appreciate your efforts to bring this to our attention as we take reports of this nature seriously. If you have additional questions regarding this matter, we encourage you to get back in touch with us. We value your loyalty and appreciate the opportunity to address your concerns.

CPSC report 20140415-127BE-2147445398. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Feb 19, 2014, sent to the company Feb 26, 2014, published by CPSC Mar 13, 2014

The product, in the report: Pampers Diapers size 3, lot# 3278U017520958

I used a diaper out of a new carton of Pampers on my son. He had no rash at all when I put it on and after being in it for approximately an hour, I changed it because he had a bowel movement (changed it right away after the bm). He had a diaper rash so bad it looked like a burn, and it took approximately 3-4 days to fully heal. I noticed when putting on the diaper that I could feel what seemed like the gel crystals in the bottom - something that I had never felt before, but had never had any problems so assumed it was ok. I normally use other (cloth) diapers on my son so I stopped using the disposable and returned to cloth. A couple of weeks later I had run out of cloth diapers again and used another out of the box of diapers. The exact thing happened again even after no bm and only being on my son for about 45 minutes. Yet again, I could feel the crystals when I put them on him. After this second time I realized there was something wrong with the diapers, and saved one so that I could report back to pampers to let them know the issue. My husband didn’t realize that was why I was keeping the diaper, and used it on my son a few days later and the exact thing happened a third time. We use these diapers as back-up when we need them (or when we run out of cloth diapers) so it isn’t like my son hadn’t used them before - we used them quite regularly (including this brand) and this is the first time we’ve ever had something like this happen. 3 severe rashes after using 3 new diapers. It was clearly the diapers as it only happened (every time) when we used that specific lot.

Model
Pampers size 3 diapers
Serial number
lot# 3278U017520958
Bought from
Target
Bought
Nov 15, 2013
Where
Highlands Ranch, Colorado: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(3/10/2014) The Procter & Gamble Company: We’re sorry to hear of your recent experience with Pampers. We certainly understand your concern and want to assure you we are committed to doing everything possible to ensure the highest quality products for babies.
As with all P&G products, we have many checks in place from product design through manufacturing to ensure the performance, safety and quality of Pampers. The padding contains absorbent gelling material to absorb wetness and keep your baby dry. When added to our diapers it’s dry and granular, but forms a gel as it absorbs liquid. We’d like to assure you these particles are safe and these materials have been widely used for over 20 years in a variety of consumer products, including diapers.
Making a safe, high quality diaper that helps you keep your baby dry and comfortable is very important to us. We appreciate your efforts to bring this to our attention and we encourage you to get back in touch with us if you have additional questions. We value your loyalty to Pampers and appreciate the opportunity to address your concerns.

CPSC report 20140219-50487-2147447144. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Feb 17, 2014, sent to the company Feb 25, 2014, published by CPSC Mar 20, 2014

The product, in the report: Pampers Cruisers

I have used Pampers swaddlers from birth for my son. When we switched to Pampers Cruisers, I noticed a really bad rash that looked like a chemical burn on his bottom. He also developed an itchy rash above his genitals. I used [REDACTED], [REDACTED], [REDACTED] ointment and everything over the counter and it would not resolve the rash. I took him to the doctor who didn’t know what the rash exactly was. She prescribed steroid ointment for the rash. We switched to =[REDACTED] and the rash healed with the combination of the ointment. I have been a huge Pampers fan, so giving them the benefit of the doubt, I switched back to the Pampers Cruisers. Within less than a day, the rash reappeared on his bottom and above his genitals. He immediately started scratching and left scratches on his bottom because he was digging so hard at it. When I switched back to the [REDACTED], the rash again disappeared. I am very disappointed as I was a HUGE pampers fan...

Bought from
Walmart & Albertsons
Bought
Feb 11, 2014, about then
Where
Oregon: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers Cruisers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(3/10/2014) The Procter & Gamble Company: We’re sorry to hear of your son’s experience with Pamper Cruisers and hope he is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of Pampers products to ensure they’re safe and gentle on babies’ skin.
At Pampers, we only use ingredients that are proven safe. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. Additionally, we continue to monitor the safety of our products after they are marketed.
Please know we’re always concerned when a consumer attributes a problem to the use of one of our products, and we appreciate your efforts to bring this to our attention as we take reports of this nature seriously. If you have additional questions regarding this matter, we encourage you to get in touch with us. We value your loyalty and appreciate the opportunity to address your concerns.

CPSC report 20140217-AC35B-2147447181. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 9, 2014, sent to the company Feb 19, 2014, published by CPSC Mar 6, 2014

The product, in the report: Diapers

Upon inspecting my own infant’s diaper, I discovered a 3” by 1.5” sharp piece of plastic-like material consistent in only one other diaper of this package. The material is imbedded in the diaper’s inside, and sharp enough to easily cause laceration. Only 2 of the 56 diapers inspected contained this defect, which would have no doubt caused injury, possibly significant, had it gone unseen.
After researching Pampers’ website and diaper construction info provided by their company, this was confirmed to indeed, be a flaw. No other material in any of their diapers matches the sharp material found in the two diapers I came across.
Both diapers found have the same serial/lot number.

Serial number
3258UO17661440
Where
Lewisville, Texas: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers Swaddlers Size 1 Diapers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/12/2014) The Procter & Gamble Company: At Pampers, safety is our top priority. We’re sorry to hear of your experience with Pampers Swaddlers. We certainly understand your concern and want to assure you we are committed to doing everything possible to ensure the highest quality products for babies. Please know our products are manufactured under stringent quality control and we maintain an ongoing safety monitoring program. We regret you received diapers in this condition.
An examination of the product is our best way to investigate the problem you reported. If you haven’t already done so, we hope you’ll use the mailing materials we provided to send the diapers to us.
It’s important for us to be aware of concerns about our products, so we appreciate your efforts to bring this to our attention and look forward to receiving the product for evaluation. If you have any additional questions regarding this matter, we encourage you to get back in touch. We value your loyalty to Pampers and hope you will continue to use our products with confidence.

CPSC report 20140209-3BA84-2147447423. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jan 25, 2014, sent to the company Feb 3, 2014, published by CPSC Feb 26, 2014

The product, in the report: Pampers Baby Dry Diapers, size 4

Babies diaper ruptured while he slept. Second degree chemical burns from the urine soaked beads coming into direct/prolonged contact with baby’s skin (private parts, bottom, related crevices). Baby screams and shakes during changes. Nightmare. Can’t believe studies on Pampers Baby Dry diapers actually involved direct skin contact + urine chemistry + long time period (he was asleep for 11.5 hours in this case). Really want to see the studies that support this product as safe. Sorry for brief complaint. My last one got lost when I clicked “next”. Call for many more details. I have a couple photos of his bottom that we took today when we realized he was actually starting to bleed. Hesitate to send those. But can if needed.

Model
Baby Dry Diapers
Bought from
Diapers.com
Bought
Jan 1, 2014, about then
Where
Austin, Texas: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(2/18/2014) The Procter & Gamble Company: We’re sorry to hear of your experience with Pampers Baby Dry and hope your son is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle for a child’s skin.
At Pampers, we partner with leading pediatricians, pediatric dermatologists and safety experts to confirm the materials we use in our diapers are safe for babies. Like all materials used in our diapers, we’ve conducted testing to evaluate the safety of the absorbent gelling material that is put in the core of the diaper to absorb wetness and keep your baby dry. This material has a long history of safe use in a variety of products and has been used safely in our diapers for more than two decades. For more information, please see our Pampers Safety Commitment at www.pampers.com
Providing safe, high quality products is a responsibility we take seriously, so we appreciate your efforts to bring this incident to our attention and the opportunity to address your concern. If you have additional questions regarding this matter, we encourage you to get back in touch with us.

CPSC report 20140125-E443D-2147447825. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Dec 10, 2013, sent to the company Dec 18, 2013, published by CPSC Jan 10, 2014

The product, in the report: Pampers Cruisers Size 4 and Pampers Baby Dry Size 4

This is my THIRD attempt to report this on your website which keeps expiring or saying page not found. My son has been wearing Pampers since he was born. He now used Pampers Cruisers size 4 and Pampers Baby Dry at night. We have never had an issue until recently when it appeared that the design had changed (less bulky - seem thinner). He gets scratches all over his bottom and wear the lining of the diaper ends against his skin. Not a rash, but SCRATCHES.

Where
Lowell, Massachusetts: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers Cruisers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(1/6/2014) The Procter & Gamble Company: We’re sorry to hear of your son’s experience and hope he is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, we partner with leading pediatricians, pediatric dermatologists and safety experts to confirm all the materials we use in our diapers are safe for babies. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. Additionally, we continue to monitor the safety of our products after they are marketed.
Pampers Cruisers and Baby Dry diapers have updated graphics and more absorbent material has been added to the interior. Please be assured the diapers have the same safe ingredients as our previous versions and there is nothing in the updated design that we would expect to make the diapers look thinner. Please know we’re always concerned when a consumer attributes a problem to the use of one of our products, and we appreciate your efforts to bring this to our attention as we take reports of this nature seriously. If you have additional questions regarding this matter, we encourage you to get back in touch with us.

CPSC report 20131210-627FA-2147449173. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 13, 2013, sent to the company Nov 21, 2013, published by CPSC Dec 6, 2013

The product, in the report: Pampers Extra Protection night time diapers. Size 4.

We purchased Pampers Extra Protection night time diapers. The diapers have leaked ‘gel’ (the crystals that turn into gel-like pods when wet). The gel that comes into contact with my son’s skin causes a small blister that resembles a burn, or chemical burn. On 4 occasions he has had 3-6 blisters the size of pennies near his scrotum and anus.

Bought from
Amazon
Where
Nampa, Idaho: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/9/2013) The Procter & Gamble Company: We’re sorry to hear of your experience with Pampers Extra Protection Diapers and hope your son is feeling better. Please know we understand your concern and we want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle for a child’s skin.
At Pampers, we only use ingredients that are proven safe. Like all materials used in our diapers, we’ve conducted testing to evaluate the safety of the absorbent gelling material that is put in the core of the diaper to absorb wetness and keep your baby dry. While it’s unfortunate that you had absorbent material on your child’s skin, we’d like to assure you the gel particles are safe and these materials have been widely used for over 20 years in a variety of consumer products including diapers. For more information, please see our Pampers Safety Commitment at www.pampers.com
Providing safe, high quality products is responsibility we take seriously, so we appreciate your efforts to bring this to our attention and the opportunity to address your concern. If you have additional questions regarding this matter, we encourage you to get in touch with us.

CPSC report 20131113-D6223-2147449939. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Nov 1, 2013, sent to the company Nov 12, 2013, published by CPSC Dec 4, 2013

The product, in the report: Pampers size 2 &3 both baby dry and swaddlers

My daughter is 10 months. I use to use pampers all the time but she started getting weird rashes on her bottom and lower back where the diaper touches. Both swaddlers and baby dry did this. I was told she had chemical burns. How the hell does this happen? I was sent a facebook link to a mother who also had the same issues. Since then I stopped and I use [REDACTED] now. No more rashes/burns. I seen all the reports on here and I figured I would report this as well. I loved pampers especially because they are the only diaper to not leak at night. My daughter goes a lot at night. But with the reaction she had I won’t use them. Something needs to be done. Obviously its not fully baby safe for skin if there are multiple people reporting this. I can answer any questions about her skin type if needed to figure out why this is happening. Also my husbands son is three and uses pampers from time to time and he has no issues.

Bought from
walmart
Bought
Jul 19, 2013, about then
Where
port washington, Wisconsin: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(11/22/2013) The Procter & Gamble Company: We value your loyalty to Pampers and we’re sorry to hear of your daughter’s recent experience while wearing our diapers. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. At Pampers, safety is our top priority. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. Additionally, we continue to monitor the safety of our products after they are marketed. Please know we’re always concerned when a consumer attributes a problem to the use of one of our products, and we appreciate your efforts to bring this to our attention as we take reports of this nature seriously. If you have additional questions regarding this matter, we encourage you to get in touch with us.

CPSC report 20131101-CD55A-2147450326. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Oct 30, 2013, sent to the company Nov 7, 2013, published by CPSC Dec 2, 2013

The product, in the report: Pampers swaddlers newborn diapers

Chemical burn/skin rash on my sons private area when using pampers brand swaddler newborn diapers

Bought from
Amazon.com
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(11/22/2013) The Procter & Gamble Company: We’re sorry to hear of your son’s experience and hope he is feeling better. We understand your concern and want to assure you a great deal of research has gone into the development of Pampers products to ensure they’re safe and gentle on babies’ skin. At Pampers, safety is our top priority. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. Additionally, we continue to monitor the safety of our products after they are marketed. Please know we’re always concerned when a consumer attributes a problem to the use of one of our products, and we appreciate your efforts to bring this to our attention as we take reports of this nature seriously. If you have additional questions regarding this matter, we encourage you to get in touch with us.

CPSC report 20131030-57C87-2147450376. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Oct 21, 2013, sent to the company Oct 29, 2013, published by CPSC Nov 20, 2013

The product, in the report: Pampers cruisers

After starting my daughter on Pampers Cruisers, she developed a horrible rash, which resembles a chemical burn. In 11 months, his is the first rash she has ever had. I can trace this back to the day I started using the Cruisers.

Bought from
Amazon
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(11/7/2013) The Procter & Gamble Company: Thanks for letting us know about your experience with Pampers Cruisers. We’re sorry for any discomfort your daughter had while wearing our diapers and hope she is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. Additionally, we continue to monitor the safety of our products after they are marketed.
Please know we’re always concerned when a consumer attributes a problem to the use of one of our products, and we appreciate your efforts to bring this to our attention as we take reports of this nature seriously. If you have additional questions regarding this matter, we encourage you to get in touch with us.

CPSC report 20131021-B186D-2147450705. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Oct 20, 2013, sent to the company Oct 28, 2013, published by CPSC Nov 26, 2013

The product, in the report: Size 3 Pampers Cruisers,

My daughter has always used Pampers baby dry diapers with three exceptions. Two of the three were a switch to Pampers Cruisers. BOTH times resulted in BLISTERS and terrible rashes, usually within the first three to four diaper changes. Just recently, we were given a box of [REDACTED] brand [REDACTED] diapers and within the first two days she was blistered and rashed again. I am a mother of five and I know the difference between a simple rash and this nonsense! Her doctor agrees that these are caused by the diaper! Shame on all of you that are saying these major companies are not at fault while our innocent children are suffering and in pain! It is just disgusting

Model
I don’t know
Bought from
walmart, Kansas
Where
Arlington, Kansas: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers [REDACTED], made or sold by The Procter & Gamble Company
Reports CPSC links to it
20131024-161C1-1363962
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(11/7/2013) The Procter & Gamble Company: We value your loyalty to Pampers Baby Dry. We’re sorry for any discomfort your daughter had while wearing Cruisers and hope she is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. Additionally, we continue to monitor the safety of our products after they are marketed.
Please know we’re always concerned when a consumer attributes a problem to the use of one of our products, and we appreciate your efforts to bring this to our attention as we take reports of this nature seriously. If you have additional questions regarding this matter, we encourage you to get in touch with us.

CPSC report 20131020-75540-2147450720. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Oct 17, 2013, sent to the company Oct 25, 2013, published by CPSC Nov 18, 2013

The product, in the report: Pampers Baby Dry Diapers size three (

In the Previous year I have been switching between [REDACTED] and pampers baby dry diapers (depending on what on sale). I was very happy with both products. Then, Pampers re-released their “new” versions of all of their diapers (baby dry, swaddlers, cruisers) sometime in september. I bought my first box of baby dry diapers and thought nothing of the change. I started using them on my 16 month old daughter and after about the third diaper change I noted she was getting a red, blotchy, bumpy rash on her tush and genital area. I stopped the use of the diapers after researching online and finding many of the same reports. I used [REDACTED] for the next week or so and then to test, I put her in a baby dry. As predicted, the rash reappeared within hours of her wearing it. I am now certain that it is the diapers causing the rash. I am super bummed. I loved the baby dry but now I can’t use them! Target did refund my money at least.

Bought from
Target, Michigan
Bought
Oct 1, 2013
Where
Ann Arbor, Michigan: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers Baby Dry, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(11/7/2013) The Procter & Gamble Company: We value your loyalty to Pampers Baby Dry. We’re sorry for any discomfort your daughter had while wearing the diapers you recently purchased and hope she is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
While our diapers look a little different, please be assured they’re safe and have the same gentle ingredients as before. At Pampers, we partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. Additionally, we continue to monitor the safety of our products after they are marketed.
Please know we’re always concerned when a consumer attributes a problem to the use of one of our products, and we appreciate your efforts to bring this to our attention as we take reports of this nature seriously. If you have additional questions regarding this matter, we encourage you to get in touch with us.

CPSC report 20131017-335DD-2147450815. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Oct 11, 2013, sent to the company Nov 18, 2013, published by CPSC Dec 3, 2013

The product, in the report: Diapers

The consumer says she recieved the pampers dry max within the last 6 months. She changed the diaper on Saturday 10-5-13 and noticed a blister. She changed the diaper again and then noticed the blister was open and now looked like a chemcial burn. This is the second incident as now she refuses to use this brand.

Model
Dry Max
Where
Unspecified: Unspecified
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(12/6/2013) The Procter & Gamble Company: Thank you for notifying us of this report concerning Pampers. We’re sorry to hear of this child’s experience and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. We understand this mother’s concern and hope her baby is feeling better.
At Pampers, safety is our top priority. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. Additionally, we continue to monitor the safety of our products after they are marketed.
Please know we’re always concerned when a consumer attributes a problem to the use of one of our products and we appreciate this parent’s efforts to let us know of her experience. As always, we encourage consumers to contact us directly with any questions or concerns about our products so that we might be of assistance to them.

CPSC report 20131011-D914B-1361132. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Oct 6, 2013, sent to the company Oct 24, 2013, published by CPSC Nov 15, 2013

The product, in the report: Baby diapers

We had bought pampers swaddlers with dry max for my son and it has burned his skin on his penis, scrotum and underneath his scrotum and groin area!

Bought from
Walmart
Bought
Oct 1, 2013, about then
Where
Janesville, United States: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(11/7/2013) The Procter & Gamble Company: Thanks for letting us know about your experience with Pampers Swaddlers. We’re sorry for any discomfort your son had while wearing our diapers and hope he is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. Additionally, we continue to monitor the safety of our products after they are marketed.
Please know we’re always concerned when a consumer attributes a problem to the use of one of our products, and we appreciate your efforts to bring this to our attention as we take reports of this nature seriously. If you have additional questions regarding this matter, we encourage you to get in touch with us.

CPSC report 20131006-7CE86-2147451180. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Sep 30, 2013, sent to the company Nov 14, 2013, published by CPSC Nov 29, 2013

The product, in the report: Diaper

The caller stated that after using the diapers for about 2 months it caused blisters on her 4 month old child. She was not sure what was causing it at first until she changed it a few days ago , she noticed that the rash started to clear up. She visited her physician and she was advised to used a diaper rash ointment.
The manufacturer was not contacted as yet.
The caller is concerned that this diaper is unsafe and should be recalled.

Model
unknown
Serial number
unknown
Bought from
Walmart, Michigan
Bought
Jul 6, 2013, about then
Where
Battle creek, Michigan: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers Swaddler, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(11/29/2013) The Procter & Gamble Company: Thank you for notifying us of this report concerning Pampers Swaddlers. We’re sorry to hear of this child’s experience and hope she is feeling better. We understand her mother’s concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. Additionally, we continue to monitor the safety of our products after they are marketed.
Please know we’re always concerned when a consumer attributes a problem to the use of one of our products and we appreciate this parent’s efforts to let us know of her experience. As always, we encourage consumers to contact us directly with any questions or concerns about our products so that we might be of assistance to them.

CPSC report 20130930-81096-1359314. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Sep 13, 2013, sent to the company Sep 20, 2013, published by CPSC Oct 29, 2013

The product, in the report: Pampers Swaddlers diapers size 3

We purchased swaddlers by pampers in bulk due to a coupon we received in July 2013. Our 11 month old has ever since been suffering a horrible rash. I thought it was because we gave her mandarins oranges. So after a week of usual creams and a very bland diet we took her to the dr. After weeks of steroids, creams and ointments my baby still has this rash. I take her back to the dr 3 more time get 3 more medications... Still no cure. Today the dr took a closer look at it. He now says it looks like burns all over her bottom and privates. How does a baby get burns in that area??? We will not be using your products any longer. I can’t even wipe my baby, give her a bath or apply medication without her heart wrenching scream. A coupon that saved us $20 has costed us hundreds!!!!!!!!

Model
Swaddlers diapers size 3
Bought from
SAMs, Texas
Bought
Jul 18, 2013
Where
McKinney, Texas: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(10/21/2013) The Procter & Gamble Company: We’re sorry to hear of your daughter’s experience while wearing Pampers Swaddlers and hope she is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. The materials in our diapers have been evaluated and clinically tested for safety and skin compatibility. We partner with leading pediatricians, pediatric dermatologists and safety experts to confirm all the materials we use in our diapers are safe for babies. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met.
It’s important for us to be aware of any concerns consumers have about our products. If you haven’t already done so, we hope you’ll get in touch with us to help us gain a better understanding of your experience. You can reach us by calling 1-866-607-5535. We appreciate your efforts to bring this to our attention.

CPSC report 20130913-1B71B-2147452023. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Sep 13, 2013, sent to the company Sep 23, 2013, published by CPSC Oct 23, 2013

The product, in the report: Pampers Cruisers size 4 diapers

I have a 13 month old daughter and we just bought a box of pampers cruisers diapers. We have used [REDACTED] since she was 3 months old but the store was out of her size so I opted for a box of cruisers. She was fine for a couple of days and then started getting these little bumps in clusters like a rash/burn almost. We just ruled it out as diaper rash but no creams or ointments have helped clear it and she hasn’t rated anything different so we ruled that out as well. Finally, we switched the diapers and the rash went away with no ointment. I am highly concerned with the diapers and my daughter has used the pampers swaddlers when she was a newborn up to 3 months and was just fine. I am having someone look into this now but would like to file a complaint formally.

Bought from
Marsh Supermarket, Indiana
Bought
Aug 30, 2013, about then
Where
Anderson, Indiana: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(10/18/2013) The Procter & Gamble Company: We’re sorry to hear of your daughter’s experience while wearing Pampers Cruisers and hope she is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. The materials in our diapers have been evaluated and clinically tested for safety and skin compatibility. We partner with leading pediatricians, pediatric dermatologists and safety experts to confirm all the materials we use in our diapers are safe for babies. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met.
It’s important for us to be aware of any concerns consumers have about our products. If you haven’t already done so, we hope you’ll get in touch with us to help us gain a better understanding of your experience. You can reach us by calling 1-866-607-5535. We appreciate your efforts to bring this to our attention.

CPSC report 20130913-C467F-2147451961. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Sep 12, 2013, sent to the company Sep 19, 2013, published by CPSC Oct 28, 2013

The product, in the report: Pampers Baby Dry Size 3 & Size 4 (Barcode 037000262473) Code on the size 3 is 3198 4840 L6 13:02 with Sesame Street on it. Made in Mexico.

I used Pampers Baby Dry diapers on my 6mth old and my 21mth old sons. Neither of them have ever had a diaper rash. The same day we bought the package and used the diapers on them, both of them broke out with a patchy rash at their waist where their skin comes into contact with the waistband. It’s an itchy rash & not a typical diaper rash. I just Googled “pampers rash” and others have complained about this same thing happening as far back as 2010. There is some chemical in the waistband that is an irritant to babies and this company should not be able to continue using it. All Pampers Baby Dry should be recalled until they figure out what exactly they have added to their manufacturing that is causing this breakout.

Model
Pampers Baby Dry
UPC
037000262473
Bought from
Smith’s, Nevada
Bought
Sep 8, 2013
Where
NORTH LAS VEGAS, Nevada: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(10/18/2013) The Procter & Gamble Company: We’re sorry to hear of your sons’ experience while wearing Pampers Baby Dry and hope they are feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. The materials in our diapers have been evaluated and clinically tested for safety and skin compatibility. We partner with leading pediatricians, pediatric dermatologists and safety experts to confirm all the materials we use in our diapers are safe for babies. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. We realize you are concerned about some comments you have seen online and we want to assure you the materials in Pampers diapers meet high standards for safety and are used in other commonly used products.
It’s important for us to be aware of any concerns consumers have about our products. If you haven’t already done so, we hope you’ll get in touch with us to help us gain a better understanding of your experience. You can reach us by calling 1-866-607-5535. We appreciate your efforts to bring this to our attention.

CPSC report 20130912-DCC07-2147452047. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Aug 28, 2013, sent to the company Sep 5, 2013, published by CPSC Sep 26, 2013

The product, in the report: Pampers cruisers size 3

Just in the last few days I started using Pampers Cruisers diapers on my 14 month old son and all of a sudden he has what look like burns all over his private areas. It really hurts him and he avoids sitting down because of it. As soon as I took the diaper off of him within hours his skin showed improvement and I believe the pampers cruisers burnt my sons bottom and private area. I contacted pampers and I’m hoping that they will be sending me a full refund.

Model
Pampers Cruisers
UPC
3700081940
Bought from
Wal-Mart
Bought
Aug 21, 2013
Where
Sand Springs, Oklahoma: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/12/2013) The Procter & Gamble Company: We’re sorry to hear of your son’s experience while wearing Pampers Cruisers and hope he is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. We partner with leading pediatricians, pediatric dermatologists and safety experts to confirm all the materials we use in our diapers are safe for babies. Pampers are made with the same types of materials that have been used in diapers for many years. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met.
It’s important for us to be aware of any concerns parents may have about our products, so we appreciate your efforts to contact us directly to bring this to our attention. If you have any additional questions or concerns, we encourage you to get back in touch.

CPSC report 20130828-DC696-2147452608. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Aug 21, 2013, sent to the company Sep 19, 2013, published by CPSC Oct 21, 2013

The product, in the report: disposal diapers

The consumer stated that she saw on Fox News about the problems with the Pampers Cruisers diapers. (08/04/2013) The consumer stated that she bought the diapers and used them on her baby the same night. The consumer stated that she noticed a mild rash the next morning so she put [REDACTED] on the rash. The consumer stated that she continued to use the diapers until she heard about the problem on 8/8/2013. The consumer stated that when she stopped using the Cruisers and changed to a different brand of diapers, the rash got better.
The consumer stated that her baby did not require medical attention.

Model
Cruisers
Bought from
Martins, Indiana
Bought
Aug 4, 2013
Where
Jones, Michigan: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(10/17/2013) The Procter & Gamble Company: We’re sorry to hear of your daughter’s experience while wearing Pampers Cruisers and hope she is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. The materials in our diapers have been evaluated and clinically tested for safety and skin compatibility. We partner with leading pediatricians, pediatric dermatologists and safety experts to confirm all the materials we use in our diapers are safe for babies. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. We realize you’re concerned about the news story you may have seen online and we want to assure you the materials in Pampers diapers meet high standards for safety.
It’s important for us to be aware of any concerns consumers have about our products. If you haven’t already done so, we hope you’ll get in touch with us to help us gain a better understanding of your experience. You can reach us by calling 1-866-607-5535. We appreciate your efforts to bring this to our attention.

CPSC report 20130821-827E7-1349559. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Aug 21, 2013, sent to the company Aug 28, 2013, published by CPSC Sep 12, 2013

The product, in the report: Pampers Diapers Size 3

On the night of August 20th 2013 I was changing my 10 month old daughters diaper and immediate noticed a weird smell. When I started to remove the diaper I noticed a red raised burn like rash on her left inner thigh covered with little gelly crystals. I immediately put her in the bath trying to relieve her of the discomfort the best I could. I have been using Pampers for about 4 months now and have never had an issue until now. I am extremely disgruntled and frustrated with Pampers being that I put my daughter health and safety in their hands by purchasing their product. I have pictures of my daughters BURN NOT RASH and I have pictures of the diaper where it opened and seeing how where her burn is is lined up to the opening of the diaper. Something needs to be done for the mothers whom are dealing with this. I cant believe they haven’t even recalled them with all of the proof and reoccurring instances there has been.

Model
Pampers
UPC
N/A
Serial number
N/A
Bought from
Target, California
Bought
Jul 15, 2013, about then
Where
Oxnard, United States: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/12/2013) The Procter & Gamble Company: We’re sorry to hear of your daughter’s experience while wearing Pampers and hope she is feeling better. We certainly understand your concern and want to assure you we are committed to doing everything possible to ensure the highest quality products for babies. We regret that even with the care we take, this diaper came open and you noticed the gelling material on your daughter’s skin. It may be reassuring to know Pampers are made with the same types of materials that have been used in diapers for many years. The absorbent gelling material used in the core to absorb wetness has a long history of safe use in a variety of products and has been in our diapers for more than two decades.
Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. All the materials in Pampers diapers have been evaluated and clinically tested for safety and skin compatibility. We partner with leading pediatricians, pediatric dermatologists and safety experts to confirm the materials we use in our diapers are safe for babies. Again, we are sorry to hear of your experience. If you haven’t already done so, we hope you’ll get in touch with us to help us gain a better understanding. You can reach us by calling 1-866-607-5535. We appreciate your efforts to bring this to our attention.

CPSC report 20130821-97485-2147452837. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Aug 8, 2013, sent to the company Oct 25, 2013, published by CPSC Nov 18, 2013

The product, in the report: Swaddlers Diaper; Size 1

The consumer stated that her son was in the diaper. When the consumer changed him the first time, she stated that she did not notice anything. The consumer changed him again after ½-1 hour. The consumer stated that she noticed a blister on his upper right leg (around the edge of the diaper). The consumer stated that this is the not the first time that she used this brand or type on her son. The consumer stated that this is the first time he’s been harmed from it.
The consumer has not contacted the manf but intends to.

Model
Unknown
Serial number
Unknown
Bought from
Wal-Mart, North Dakota
Bought
Jun 1, 2013, about then
Where
Blaine, Minnesota: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(11/7/2013) The Procter & Gamble Company: Thanks for letting us know about your experience with Pampers Swaddlers. We’re sorry for any discomfort your son had while wearing our diapers and hope he is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. We partner with leading pediatricians, pediatric dermatologists, and safety experts to confirm all the materials we use in our diapers are safe for babies. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. Additionally, we continue to monitor the safety of our products after they are marketed.
Please know we’re always concerned when a consumer attributes a problem to the use of one of our products, and we appreciate your efforts to bring this to our attention as we take reports of this nature seriously. If you have additional questions regarding this matter, we encourage you to get back in touch with us.

CPSC report 20130808-7F903-1346852. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Aug 7, 2013, sent to the company Nov 14, 2013, published by CPSC Nov 29, 2013

The product, in the report: diapers size 3

The consumer stated that she purchased size 3 diapers for her 10 months old son who has heart disease. The consumer stated that she had been using the same brand of diapers when she was out of the country. She stated that she got back to the USA and purchased the diapers and her son immediately stated to experience a rash. The consumer stated that his bottom looked like he had experienced a chemical burn.
The consumer stated that she contacted the manufacturer; she was advice to continue using the diapers and was informed that they were safe to use. The consumer stated that she continued to use the diapers and her sons rash became worse. She stated that she was changing the diaper frequently and treating the rash with antibiotic ointment. The consumer stated that her son was not seen by any medical professional.
The consumer stated that she contacted the manufacturer and they asked her how often she changed the diapers. The consumer stated that the manufacturer requested samples of the diapers and they offered coupons to purchase more diapers. The consumer stated that she declined the offer. She stated that she mailed out the samples and the manufacturer just sent out the coupons to her. The manufacturer did not provide any further assistance.

Model
Pamper Cruisers
UPC
Unknown
Serial number
Unknown
Bought from
Diapers.com
Bought
Aug 1, 2012, about then
Where
Lakeland, Florida: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pamper Cruisers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(1/24/2014) The Procter & Gamble Company: Thank you for informing us of this report. We’re sorry to hear of this child’s experience while wearing Pampers Cruisers. We certainly understand his mother’s concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. We partner with leading pediatricians, pediatric dermatologists and safety experts to confirm all the materials we use in our diapers are safe for babies. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. Additionally, we continue to monitor the safety of our products after they are marketed.
Please know we’re always concerned when a consumer attributes a problem to the use of one of our products, so we appreciate this mother’s efforts to let us know of her son’s experience.

CPSC report 20130807-06B7C-1346550. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Aug 5, 2013, sent to the company Aug 13, 2013, published by CPSC Sep 4, 2013

The product, in the report: Pampers Easy Ups size 4

My son has used Pampers diapers since birth. The last diaper he wore caused a severe skin reaction within minutes of a diaper change. There was a stronger chemical in the diaper he was changed into and he immediately began itching. By the time we got home (15 minutes later) his skin under and around the diaper was bright red and he was swollen and breaking out into hives. We were deeply concerned for his safety so we rushed him to the ER where the doctor confirmed that it was a reaction to the diaper. He is still in the healing phase and cannot wear a diaper at all until it goes away. We are now being forced to rush potty training since he is only safe to wear cloth underpants.

Model
Pampers Easy Ups size 4
UPC
0 37000 82750 4
Bought from
Wal-mart
Bought
Jul 14, 2013, about then
Where
Grandview, Texas: Home/Apartment/Condominium
Who was involved
Age 2, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers Easy Ups, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(8/23/2013) The Procter & Gamble Company: We’re sorry to hear of your son’s experience while wearing Pampers Easy Ups and hope he is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. We partner with leading pediatricians, pediatric dermatologists and safety experts to confirm all the materials we use in our diapers are safe for babies. Pampers are made with the same types of materials that have been used in diapers for many years. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met.
It’s important for us to be aware of any concerns consumers have about our products. If you haven’t already done so, we hope you’ll get in touch with us to help us gain a better understanding of your experience. You can reach us by calling 1-866-607-5535. We appreciate your efforts to bring this to our attention.

CPSC report 20130805-0539A-2147453391. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Aug 4, 2013, sent to the company Aug 12, 2013, published by CPSC Sep 10, 2013

The product, in the report: pampers swaddlers size 1, yellow stripe at top with sesame street characters on it

My baby developed a noted “rash” in her peri-area and buttocks that had multiple blisters was extremely red and swollen and did bleed at one point. This rash has been occurring off and on for the last month and finally linked it to the pampers swaddlers I have been using throughout this last month. I was finally able to pinpoint the cause after changing wipes, lotion, and then diapers. The last time my baby got this burn was the other day after using the pampers and within 24 hours the redness, swelling, and blisters appeared.

Model
swaddlers size 1
UPC
unknown
Serial number
unknown
Bought from
sams club, Maryland
Bought
Jun 28, 2013, about then
Where
martinsburg, West Virginia: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand pampers swaddlers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(8/27/2013) The Procter & Gamble Company: We’re sorry to hear of your daughter’s experience while wearing Pampers and hope she is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. We partner with leading pediatricians, pediatric dermatologists and safety experts to confirm all the materials we use in our diapers are safe for babies. Pampers are made with the same types of materials that have been used in diapers for many years. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met.
It’s important for us to be aware of any concerns parents may have about our products, so we appreciate your efforts to contact us directly to bring this to our attention. If you have any additional questions or concerns, we encourage you to get back in touch.

CPSC report 20130804-5B61C-2147453451. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Aug 3, 2013, sent to the company Aug 12, 2013, published by CPSC Sep 3, 2013

The product, in the report: Pampers Cruisers diapers

I have been battling a terrible diaper rash on my daughter for over a month now. We have used prescribed ointment for it and it has only gotten worse. Now she has blisters. I changed diaper brands and it started getting better.I was using Pampers cruisers

Bought from
walmart, Missouri
Bought
Jul 5, 2013, about then
Where
west plains, Missouri: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(8/23/2013) The Procter & Gamble Company: We’re sorry to hear of your daughter’s experience while wearing Pampers Cruisers and hope she is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. We partner with leading pediatricians, pediatric dermatologists and safety experts to confirm all the materials we use in our diapers are safe for babies. Pampers are made with the same types of materials that have been used in diapers for many years. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met.
It’s important for us to be aware of any concerns consumers have about our products. If you haven’t already done so, we hope you’ll get in touch with us to help us gain a better understanding of your experience. You can reach us by calling 1-866-607-5535. We appreciate your efforts to bring this to our attention.

CPSC report 20130803-E95EE-2147453478. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jul 29, 2013, sent to the company Sep 4, 2013, published by CPSC Sep 18, 2013

The product, in the report: newborn to size 2 diapers

The consumer says that her daughter has severe rash in her genital area. She also has blisters that are oozing fluid. He has tried every home remedy but it is not helping. She was taken to the emergency room and the medication is also not working.
He says they just decided to stop using the product. His next step is to contact the manufacturer.

Where
Unspecified: Unspecified
Who was involved
Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(9/12/2013) The Procter & Gamble Company: We’re sorry to hear of your daughter’s experience while wearing Pampers and hope she is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. We partner with leading pediatricians, pediatric dermatologists and safety experts to confirm all the materials we use in our diapers are safe for babies. Pampers are made with the same types of materials that have been used in diapers for many years. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met.
It’s important for us to be aware of any concerns consumers have about our products. If you haven’t already done so, we hope you’ll get in touch with us to help us gain a better understanding of your experience. You can reach us by calling 1-866-607-5535. We appreciate your efforts to bring this to our attention.

CPSC report 20130729-27B71-1344173. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jul 27, 2013, sent to the company Aug 5, 2013, published by CPSC Sep 3, 2013

The product, in the report: Pampers cruisers with dry maxx

I’m am reporting burns on my sons butt due to pampers dry max , I have switched diapers . But with in 2 days of him wearing pampers he had a horrible diaper rash that would blister , the dr prescribed niastatian to clear up his rash but it did not clear up until I switched diaper brands

Bought from
Walmart
Bought
Mar 12, 2013
Where
Warren, Michigan: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers cruisers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(8/22/2013) The Procter & Gamble Company: We’re sorry to hear of your son’s experience while wearing Pampers and hope he is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. We partner with leading pediatricians, pediatric dermatologists and safety experts to confirm all the materials we use in our diapers are safe for babies. Pampers are made with the same types of materials that have been used in diapers for many years. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met.
It’s important for us to be aware of any concerns consumers have about our products, so we hope you’ll get in touch with us to help us gain a better understanding of your experience. You can reach us by calling 1-866-607-5535. We appreciate the opportunity to address your concerns and hope to hear from you soon.

CPSC report 20130727-95987-2147453696. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jul 27, 2013, sent to the company Aug 5, 2013, published by CPSC Sep 3, 2013

The product, in the report: Pampers Swaddlers new born

New born developed Severe diaper rash and burns when using Pampers swaddlers diapers

Bought from
Walmart, Arizona
Bought
Jul 16, 2013
Where
San Tan Valley, Arizona: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(8/27/2013) The Procter & Gamble Company: We’re sorry to hear of your daughter’s experience while wearing Pampers Swaddlers and hope she is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. We partner with leading pediatricians, pediatric dermatologists and safety experts to confirm all the materials we use in our diapers are safe for babies. Pampers are made with the same types of materials that have been used in diapers for many years. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met.
It’s important for us to be aware of any concerns consumers have about our products, so we hope you’ll get in touch with us to help us gain a better understanding of your experience. You can reach us by calling 1-866-607-5535. We appreciate the opportunity to address your concerns and hope to hear from you soon.

CPSC report 20130727-F879A-2147453726. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jul 26, 2013, sent to the company Aug 5, 2013, published by CPSC Sep 3, 2013

The product, in the report: Pamper’s cruisers size four.

My daughter always uses [REDACTED] but my mom had got her some pampers cruisers so i decided to just use them anyways. She wore them and I noticed right above her butt became red after a few hours. I changed her all through the day more than 7 times, it was noon when I noticed the red spot. She has had a low fever due to teething so we have been making sure she stayed hydrated so she was peeing alot. The next day it looked like there had been a poped blister on that area. I then went to my dad who is an RN the next day and asked what he thought, its the size of my thumb now, and he said it looked like a chemical burn. I have seen many more storys like this. Why has there not been a recall.

Model
cruisers size four
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(9/3/2013) The Procter & Gamble Company: We’re sorry to hear of your daughter’s experience while wearing Pampers and hope she is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. We partner with leading pediatricians, pediatric dermatologists and safety experts to confirm all the materials we use in our diapers are safe for babies. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. Still, we realize your concern about the stories you’ve seen online and we want to assure you Pampers are made with the same types of materials that have been used in diapers for many years.
It’s important for us to be aware of any concerns parents may have about our products, so we appreciate your efforts to contact us directly to bring this to our attention. If you have any additional questions or concerns, we encourage you to get back in touch.

CPSC report 20130726-6C9FE-2147453762. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jul 26, 2013, sent to the company Aug 5, 2013, published by CPSC Aug 26, 2013

The product, in the report: Pampers new born to pull ups

[REDACTED] suffered from sever diaper rash when she was littler she had been seen by the doctor several times she was prescriped creams on a regular basis. We tryed to keep her in the best diapers so she was in pampers all the time she ad to go to cloth diapers

Where
sheldon, Illinois: Unspecified
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(8/19/2013) The Procter & Gamble Company: We’re sorry to hear of your daughter’s experience while wearing Pampers and hope she is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. We partner with leading pediatricians, pediatric dermatologists and safety experts to confirm all the materials we use in our diapers are safe for babies. Pampers are made with the same types of materials that have been used in diapers for many years. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met.
It’s important for us to be aware of any concerns consumers have about our products, so we hope you’ll get in touch with us to help us gain a better understanding of your experience. You can reach us by calling 1-866-607-5535. We appreciate the opportunity to address your concerns and hope to hear from you soon.

CPSC report 20130726-C0D30-2147453735. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jul 23, 2013, sent to the company Aug 9, 2013, published by CPSC Aug 30, 2013

The product, in the report: diapers size N

The consumer stated that he purchased diapers for his 2 weeks old son. He stated that his son had been circumcised 2 weeks ago and the new diapers caused blisters on his penis. The consumer stated that they had been using a different brand of diapers and never experienced any problems.
The consumer stated that on 07/22/2013 he took his son to the doctors and the doctor informed him that it seemed as though there was some kind of burn on his penis. The consumer stated that the only new product there were using on their son were the new diapers.
The consumer stated that they stopped using the diapers.
The consumer stated that he would be taking the diapers back to the retailers for a refund.
The consumer stated that he would not be contacting the manufacturer.
The consumer stated that he believed that these products should be investigated due to the safety hazard that it poses to children.

Model
Swaddlers Sensitive
UPC
037000280521
Serial number
316BU017681206
Bought from
Target, California
Bought
Jul 21, 2013
Where
Palos Verde States, California: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers Swaddlers Sensitive, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(8/27/2013) The Procter & Gamble Company: We’re sorry to hear of your son’s experience while wearing Pampers and hope he is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin.
At Pampers, safety is our top priority. We partner with leading pediatricians, pediatric dermatologists and safety experts to confirm all the materials we use in our diapers are safe for babies. Pampers are made with the same types of materials that have been used in diapers for many years. Before any baby uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met.
It’s important for us to be aware of any concerns consumers have about our products, so we hope you’ll get in touch with us to help us gain a better understanding of your experience. You can reach us by calling 1-866-607-5535. We appreciate the opportunity to address your concerns and hope to hear from you soon.

CPSC report 20130723-BAB6A-1342869. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made May 22, 2013, sent to the company May 30, 2013, published by CPSC Jun 13, 2013

The product, in the report: Pampers Sensitive Swaddlers Diapers size 4 (and size 3 although I didn’t realize it then)

My 10 month old baby boy has been having horrible rashes on his scrotum, penis, and general diaper region. He has been in Pampers Sensitive Swaddlers since birth so I did not think this was the problem, although he is now wearing size 4s. We tried all different types of diaper ointments, and even going to the pediatrician to get prescription ointments to see if it is possibly a yeast reaction. Nothing has helped. I recently found out that Pampers puts Dry Max in their size 3 and 4 boxes without labeling them as such. My poor baby has been suffering what looks like a chemical burn for two months now because these diapers are not labeled properly. I never would have put him in diapers with Dry Max because I knew about the the problems and lawsuits with it in 2010, and 2011. In addition to the physical pain my baby has been in, we now have opened cases of diapers that we will not use, doctors appointments to pay for, not to mention all of the money spent in trying to find ointments to help. I can’t believe Pampers has caused my baby to suffer, it’s absolutely disgraceful!

Model
Pampers Sensitive Swaddlers Diapers
Bought from
Babies R Us, Kentucky
Where
Lexington, Kentucky: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(6/13/2013) The Procter & Gamble Company: We’re sorry to hear of your son’s experience while wearing Pampers Swaddlers Sensitive and hope he is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority.
Please know all of the ingredients used to make Pampers have been thoroughly evaluated and our diapers are made with the same types of materials that have been used in diapers for many years.
Making a high-quality, comfortable diaper is very important to us, so we appreciate the time you’ve taken to contact us directly to help us gain a better understanding of your child’s experience. If you would like any additional information, please visit www.pampers.com/dry-max or feel free to get back in touch with us. We value your loyalty and hope this information reassures you of Pampers ongoing commitment to safety.

CPSC report 20130522-8EBF8-2147455880. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made May 15, 2013, sent to the company May 22, 2013, published by CPSC Jun 13, 2013

The product, in the report: Pampers baby dry

My son was using pampers swaddlers since birth and because of weight gain and long sleep time I changed to pampers baby dry a week ago. I have not changed anything else in my baby’s diapering, diet, or bathing. Today I noticed red spots all over his gentile region. As the night progressed they have gotten worse!!!!!! I am very worried it is going to get even worse before it gets better. Whatever is in those diapers must be removed or changed. I also emailed pampers on their website because I am that concerned.

Model
Baby dry
Where
West palm beach, Florida: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pamper, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/4/2013) The Procter & Gamble Company: We’re sorry to hear of your son’s experience while wearing Pampers Baby Dry and hope he is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority.
Please know all of the ingredients used to make Pampers have been thoroughly evaluated and our diapers are made with the same types of materials that have been used in diapers for many years.
Making a high-quality, comfortable diaper is very important to us, so we appreciate the time you’ve taken to contact us directly to help us gain a better understanding of your child’s experience. If you would like any additional information, please feel free to get back in touch with us. We value your loyalty and appreciate the opportunity to address your concerns.

CPSC report 20130515-3AFA3-2147456105. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Mar 17, 2013, sent to the company Mar 25, 2013, published by CPSC Apr 15, 2013

The product, in the report: Pampers Baby Dry with Dry Max diapers. Size 5

I bought a package of pampers size 5 diapers with dry max. After her being in her first diaper for 3 hours I changed her and she had a new bright red diaper rash with blisters. This had to have been from the diapers. There were no other changes.

Model
Pampers Baby Dry with Dry Max diapers. Size 5
Bought from
Stop and Shop
Bought
Mar 13, 2013, about then
Where
Fairfield, Connecticut: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(4/2/2013) The Procter & Gamble Company: We’re sorry to hear of your daughter’s experience while wearing Pampers Baby Dry and hope she is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority.
At Pampers, making a high quality, comfortable diaper is very important to us, so we hope you’ll get in touch with us to help us gain a better understanding of your experience. You can reach us by calling our Consumer Care Line at 1-866-607-5535. We appreciate the opportunity to address your concerns and hope to hear from you soon.

CPSC report 20130317-F3C81-2147457804. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jan 29, 2013, sent to the company Mar 19, 2013, published by CPSC Apr 9, 2013

The product, in the report: Diapers

The caller stated that her 7 month old child developed a major rash all over the area where the diaper covered, approximately 1 week after using it. The child did not receive medical attention, she administered first aid.
She stated that the packaging does not disclose that it contains drymax in it. She feels that the firm should be held responsible for disclosing that information on their size 3 package.
1/29/13 The manufacturer was contacted and she inquired if there was anything different about their size 3 diapers, because she had used 1 and 2. The agent informed her that there was no difference, however, later in the in the conversation she mentioned that it contained drymax but they did not disclose that information because she assumed the consumer knew.

Bought from
Amazon.com
Where
Austin, Texas: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(4/3/2013) The Procter & Gamble Company: We’re sorry to hear of your son’s experience while wearing Pampers and hope he is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority.
Please know all of the ingredients used to make Pampers have been thoroughly evaluated and our diapers are made with the same types of materials that have been used in diapers for many years.
Making a high-quality, comfortable diaper is very important to us, so we appreciate the time you’ve taken to contact us directly to help us gain a better understanding of your child’s experience. If you would like any additional information, please visit www.pampers.com/dry-max or feel free to get back in touch with us. We value your loyalty and hope this information reassures you of Pampers ongoing commitment to safety.

CPSC report 20130129-8BB8C-1300416. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jan 13, 2013, sent to the company Jan 22, 2013, published by CPSC Feb 20, 2013

The product, in the report: Pampers Baby Dry Diapers size 5

We’ve used all sorts of brands of diapers with my infant son and have never had a problem like the one we had when we used Pampers Baby Dry. We bought a big box of them and halfway through the box I changed my son and he had [red marks] on the sides of both of his legs. They were so bad they hurt him to the touch and were a deep blood red color. I was horrified. The marks on his legs coincided with the elastic bands of the diapers on his thighs. This was not a diaper rash. I took a picture of it right then and there. This incident happened a couple of months ago and you can still see faint marks on my sons legs, like he will have a scar on his legs from the diapers. I want to complain to Pampers but I do not want them to send me more of their product. This is completely unacceptable, especially if my child is scarred for the rest of his life.

Model
Pampers Baby Dry Diapers size 5
Where
Fenton, Michigan: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(2/5/2013) The Procter & Gamble Company: We are sorry to hear of your son’s experience while wearing Pampers Baby Dry and hope he is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority.
Making a high-quality, comfortable diaper is very important to us, so we hope you’ll get in touch to help us gain a better understanding of your experience. You can reach us by calling our Consumer Care Line at 1-866-607-5535. We appreciate the opportunity to address your concerns and hope to hear from you soon.

CPSC report 20130113-3FE76-2147459908. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Dec 30, 2012, sent to the company Jan 15, 2013, published by CPSC Feb 6, 2013

The product, in the report: Diapers

Pampers Cruisers diapers are causing a rash, itching, and blisters on my daughter. She is almost two and has always worn Pampers Swaddlers until about two months ago I started using Pampers Cruisers..within the first 48 hours of putting her in the Pampers Cruisers she began breaking out in a rash with blisters all over her bottom, front, and sides where the diapers touched. I didn’t immediately associate this as being caused by the diapers, however I did go ahead and stop using the Cruisers just in case and changed to [REDACTED]. Within a week of using creams on the rash and her wearing a different brand of diaper, the blisters and rash were completely gone. It has been a couple of months since this happened, I have had no problems. I purchased another box of Pampers Cruisers to try a few days ago, as I hadn’t been completely certain that they were the cause of the rash and blisters previously, and within 24 hours of my daughter wearing them she once again began scratching and has bumps and red rash all over her bottom, front, and sides basically every place that the diaper touched her body. This time I went back to the store to exchange the diapers for [REDACTED] and the woman whom assisted me actually was not surprised at all and told me that they get returns and complaints somewhat often about the Pampers Cruisers causing blisters and rashes on babies.

Bought from
Walmart, Kentucky
Bought
Dec 8, 2012, about then
Where
Bowling Green, Kentucky: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers Cruisers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(1/23/2013) The Procter & Gamble Company: We are sorry to hear of your daughter’s experience while wearing Pampers Cruisers and hope she is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority.
Making a high-quality comfortable diaper is very important to us, so we hope you’ll get in touch to help us gain a better understanding of your experience. You can reach us by calling our Consumer Care Line at 1-866-607-5535. We appreciate the opportunity to address your concerns and hope to hear from you soon.

CPSC report 20121230-C3643-2147460463. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Dec 15, 2012, sent to the company Jan 3, 2013, published by CPSC Jan 17, 2013

The product, in the report: Diapers: Pampers Newborn Pampers Swadlers size 1 Pampers Sensitive Swadlers size 1

My baby boy has chemical burns on his buttocks from wearing Pampers Swadlers size 1 and before that the newborn Pampers. No diaper rash treatment can fix these lesions! Recall ALL Pampers diapers immediately!!!!

Model
Pampers/Newborn, Swadlers size 1, Sensitive Swadlers size 1
Serial number
3700083261
Bought from
Target, North Carolina
Bought
Oct 16, 2012, about then
Where
Kernersville, North Carolina: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(1/14/2013) The Procter & Gamble Company: We are sorry to hear of your son’s experience while wearing Pampers and hope he is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority.
Making a high-quality comfortable diaper is very important to us, so we hope you’ll get in touch to help us gain a better understanding of your experience. You can reach us by calling our Consumer Care Line at 1-866-607-5535. We appreciate the opportunity to address your concerns and hope to hear from you soon.

CPSC report 20121214-72AB3-2147461042. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Dec 13, 2012, sent to the company Feb 25, 2013, published by CPSC Mar 19, 2013

The product, in the report: Diapers (size 4)

The consumer says that she bought the diapers and started using them on her baby. She says that after first use she noticed her child started getting a bright rash on his groin area and all over. She stopped using the product on him and has shown some improvement. She has not used them for two weeks but there is still a fairly severe rash that is starting to heal.
The consumer’s next step is to contact the manufacturer

Bought from
Walmart
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers Cruisers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(3/11/2013) The Procter & Gamble Company: We’re sorry to hear of your son’s experience while wearing Pampers Cruisers and hope he is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority.
Making a high-quality, comfortable diaper is very important to us, so we hope you’ll get in touch to help us gain a better understanding of your experience. You can reach us by calling our Consumer Care Line at 1-866-607-5535. We appreciate the opportunity to address your concerns and hope to hear from you soon.

CPSC report 20121213-B0A1E-1290224. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Dec 12, 2012, sent to the company Dec 20, 2012, published by CPSC Jan 15, 2013

The product, in the report: pampers diapers

i baught pampers cruziers diapers and used them on my 11 month old baby and now has a bad chemical burn on him

Model
pampers cruisers
Bought from
walmart
Bought
Nov 1, 2012
Where
denver, Colorado: Other
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/26/2012) The Procter & Gamble Company: We are sorry to hear of your son’s experience while wearing Pampers Cruisers and hope he is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority. Making a high-quality comfortable diaper is very important to us, so we hope you’ll get in touch to help us gain a better understanding of your experience. You can reach us by calling our Consumer Care Line at 1-866-607-5535. We appreciate the opportunity to address your concerns and hope to hear from you soon.

CPSC report 20121212-7283B-2147461111. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Dec 3, 2012, sent to the company Dec 20, 2012, published by CPSC Jan 15, 2013

The product, in the report: Pampers baby dry Diapers

Hi [REDACTED] was born [REDACTED] I was in the hospital 4 days. When we got home we started out pampers baby dry two days go by she started to get a rash. I then switched to swaddlers thinking maybe the baby dry just didn’t agree with her. It kept getting worse I took her in numerous times to doctors she was on four different kinds of meds. Bacteria to yeast to antibiotic to a steroid. I then thought it was my milk cause I’m nursing. I stopped drinking soy milk cause I don’t drink regular milk. I went nuts to cut soy out of my diet. Now it’s been about 9 weeks with the rash she went to a specialist he says “ecsama” I was like no way. He was a joke didn’t even look at her. I kept telling everyone it’s not a rash it looks like a burn as if someone put a curling iron between her cheeks:( I was fortunate to go to store and bought a pack of [REDACTED] that day. I switched her and it’s been a full 24 hours now and it’s not as raw looks better. It’s going to take a very long time to go away I think she has had it for 10 weeks. I see another specialist in the morning. I truly believe pampers was the reason for her burns. Was wondering if you knew what and if I could do anything about it. I’d like to make people aware of this?? What ever is in those diapers shouldn’t be aloud it leaves burns on children. [REDACTED]

Model
Pampers baby dry
Bought from
Bj’s, New Hampshire
Bought
Sep 2, 2012
Where
Nashua, New Hampshire: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(12/28/2012) The Procter & Gamble Company: We’re sorry to hear of your daughter’s experience while wearing Pampers and hope she is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority.
At Pampers, making a high quality comfortable diaper is very important to us, so we appreciate the time you’ve taken to contact us directly to help us gain a better understanding of your experience. If we can be of additional assistance, we hope you’ll get back in touch. You can reach us by calling our Consumer Care Line at 1-866-607-5535. We appreciate the opportunity to address your concerns.

CPSC report 20121202-F89F9-2147461386. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 26, 2012, sent to the company Dec 14, 2012, published by CPSC Jan 9, 2013

The product, in the report: Diapers size 1

My newborn had outgrown his newborn diapers last week which was [REDACTED] I received at my baby shower so i had to up him to size 1’s I had recieved a 50 count pack of Pampers Dry Baby/Dry Max product at my shower from a relative so I decided to start him on those since Pampers are one of the more expensive brands I thought it would be good on him. well after using this product for 1 day his bottom developed a bad rash but it didnt look like regular diaper rash it was more a burn like a chemical burn on both cheeks of his bottom it was blistery and bleeding . I still never related it to the diapers thought well maybe its the wipes hes alergic to so i went online searching and seen some people that had wipe issues were using [REDACTED] towels for a while till the problem went away well i tried this and [REDACTED] both and it didnt help i continued using these diapers cause i didnt think anything of it being that . I continued to search online on day # 3 of his issue and seen that some other parents had problems with the diapers and i thought oh no maybe that is it so i instantly switched him to [REDACTED] size 1’s as of today it has improved alot , he still has the rash /burn but the redness has faded down some and no more bleeding its more a pink color so its starting to heal thank goodness. This all happened over thanksgiving holiday so his doctor wasnt in. but since its improving im not as concerned I just know i will never purchase these Pampers or probably andy other type of Pampers again.... This really needs to be looked into ,Im wondering if its not the blue type dye used in these diapers they are the only ones that have the blue tint on the insides these other brands im using now doesnt have this... but I hope it gets corrected fast Poor little babies that are going thru this.... Please do something or do a recall or something .....

Model
Dry Baby/Dry Max
Bought from
gift ( not sure)
Bought
Sep 9, 2012
Where
Bluff City, Tennessee: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/20/2012) The Procter & Gamble Company: We’re sorry to hear of your son’s experience while wearing Pampers Baby Dry and hope he is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority.
Please know all of the ingredients used to make Pampers, including the pigments, have been thoroughly evaluated. They have an extensive history of safe use and are commonly used in other consumer products.
Making a high-quality comfortable diaper is very important to us, so we appreciate the time you’ve taken to contact us directly to help us gain a better understanding of your child’s experience. If we can be of additional assistance please feel free to get back in touch by calling our Consumer Care Line at 1-866-607-5535. We appreciate the opportunity to address your concerns.

CPSC report 20121126-23198-2147461595. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Nov 2, 2012, sent to the company Nov 19, 2012, published by CPSC Dec 11, 2012

The product, in the report: Pampers newborn diapers

Two of my children have had incidences of bloody red sores on their butt with use of pampers, beginning almost immedately which would not clear up with use of [REDACTED], nystatin or “[REDACTED]” as prescribed by my pediatrician, it was only changed by switching diapers. My son was injured while in the hospital and exposed to pampers, my daughter also had similar sores when we used pampers diapers 5 years ago.

Model
I do not know
Bought from
CVS pharmacy
Bought
Apr 15, 2012, about then
Where
Sandia Park, New Mexico: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(12/4/2012) The Procter & Gamble Company: We’re sorry to hear of your children’s experiences while wearing Pampers. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority.
Making a high-quality comfortable diaper is very important to us, so we hope you’ll get in touch to help us gain a better understanding of your experiences. You can reach us by calling our Consumer Care Line at 1-866-607-5535. We appreciate the opportunity to address your concerns and hope to hear from you soon.

CPSC report 20121102-8FF1F-2147462290. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Oct 30, 2012, sent to the company Nov 6, 2012, published by CPSC Nov 28, 2012

The product, in the report: Pampers baby dry and cruiser diapers in size 3

Pampers baby dry and cruisers causing chemical burn like rash on inner thighs, stomach and butt cheek areas. This is not a normal diaper rash or prickly heat rash as it is being cause by areas not normally affected by wetness.

Model
Baby Dry and Cruisers
Bought from
Target
Bought
Oct 23, 2012
Where
Upland, California: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(11/19/2012) The Procter & Gamble Company: We’re sorry to hear of your daughter’s experience while wearing Pampers Cruisers and Baby Dry diapers and hope she is feeling better. We certainly share your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority.
Making a high-quality comfortable diaper is very important to us, so we appreciate the time you’ve taken to bring this to our attention. We hope our representative was able to answer your questions when you called. If we can be of additional assistance please feel free to get back in touch by calling our Consumer Care Line at 1-866-607-5535. We value your loyalty and appreciate the opportunity to address your concerns.

CPSC report 20121030-6BC11-2147462390. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Oct 16, 2012, sent to the company Oct 23, 2012, published by CPSC Nov 13, 2012

The product, in the report: Pampers Cruisers Diapers, size 3

We’ve been using Pampers since our daughter was born. We stocked up on the Swaddlers diapers while I was pregnant (2+ years ago). Due to stocking up on them during my pregnancy, we haven’t needed to purchase any diapers since our daughter was born. We have had no issues with any of the diapers we purchased at that time. I prefer Pampers over other brands due to the fact that they were more gentle on our daughter’s skin than some of the other brands. Currently we are out of state and had to buy some diapers to get her through the rest of the week. We bought the Pampers Cruiser diapers in size 3. Upon opening the package, I could smell there was a difference between this package and our other Pampers. A very strong “baby powder” type of smell. I figured it was just the difference in stages and ignored it. Immediately after changing her first diaper, she had a rash. I thought maybe it was from something she ate. I put a ton of cream on (like we always do if she gets a little rash) and figured it’d be taken care of in the next few hours. Nope. From that point on, her “rash” has become more and more severe. She is miserable and in obvious pain. This is definitely not a diaper rash and is not a reaction to something she has consumed, it is a reaction from the diapers. I’m trying to let her air dry as much as possible and caking on the diaper creams. She’s in so much discomfort, that I’ve been having to give her pain medicine. Something else that makes it obvious that it’s the diapers: At night we have her wear [REDACTED] Overnight diapers. After changing her out of those diapers in the morning, her “rash” looks so much better and is almost healed. But as soon as we start putting the Pampers Cruisers back on her, she is suffering. This is not right. Some ingredient in their diapers is causing this and it needs to be removed immediately!!

Model
Pampers Cruisers Diapers
UPC
037000278481
Bought
Oct 14, 2012
Where
Unspecified: Unspecified
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(10/26/2012) The Procter & Gamble Company: We’re sorry to hear of your daughter’s experience while wearing Pampers Cruisers and hope she is feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority.
If you haven’t already done so, we hope you’ll get in touch to help us gain a better understanding of your daughter’s experience. You can reach us by calling our Consumer Care Line at 1-866-607-5535. We value your loyalty and appreciate the opportunity to address your concerns.

CPSC report 20121016-085F8-2147462821. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Oct 7, 2012, sent to the company Oct 16, 2012, published by CPSC Nov 6, 2012

The product, in the report: Pampers baby dry diapers

I have five children. My oldest is 7 and youngest is 13 months. I have been a loyal user of Pampers diapers since my oldest was born. The only times that my non-potty trained children have not been in Pampers diapers are when they have been at church and there wasn’t a diaper in their bags. This has happened very infrequently (at most 2 times per child). My two youngest children are the only ones that have experienced extreme diaper rashes and I only recently heard something about Pampers possibly causing the type of diaper rashes my children have had. It makes sense to me that the diaper might be the culprit. The older of my two youngest was born in October of 2010. The diaper rashes typically occur when the kids have had colds or been on antibiotics and have had loose stools. Having loose stools is not uncommon nor something that none of my other children have had, of course! But the type of diaper rash that my youngest two have had multiple times is not something that my older children experienced. This rash consists of very red, raw, blister-like lesions on the skin and it is difficult to get rid of and has left scars on the bottom where the blisters have been. I have not changed diapers but am planning to switch brands to see if the extreme diaper rashes stop. I have used Pampers Swaddlers, Pampers Cruisers and Pampers Baby Dry. The Baby Dry diapers are what I am currently using and the ones I believe to be giving the rash with the raw blisters.

Bought from
BJs
Where
Jacksonville, Florida: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(10/26/2012) The Procter & Gamble Company: We’re sorry to hear of the experiences your two youngest children have had while wearing Pampers Baby Dry and hope they’re feeling better. We certainly understand your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority.
If you haven’t already done so, we hope you’ll get in touch to help us gain a better understanding of your experience. You can reach us by calling our Consumer Care Line at 1-866-607-5535. We value your loyalty through the years and appreciate the opportunity to address your concerns.

CPSC report 20121007-FA8CA-2147463061. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Oct 6, 2012, sent to the company Oct 16, 2012, published by CPSC Nov 6, 2012

The product, in the report: Pampers diapers

My daughter has been suffering with a awful rash blister bleeding pain for 8 months we have had her to the doctors several times with numerous diagnosis creams prescription and months of suffering for my little baby to just find out that she is allergic to papers diaper I was vary angry when I found out that is was not that my baby had sensitive skin that there is thousands off babes suffering from the same thing something needs done my baby girl screams and cries holding her diaper area because of these horrible diapers thanks [redacted]

Model
Pampers diapers
Bought from
target
Bought
Jan 1, 2012
Where
Churchville, Maryland: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(10/26/2012) The Procter & Gamble Company: We’re sorry to hear of your daughter’s experience while wearing Pampers and hope she is feeling better. Please be assured a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority. We certainly understand your concern and appreciate the time you’ve taken to bring this matter to our attention.
If you have any additional questions, please let us know. You can reach us by calling our Consumer Care Line at 1-866-607-5535. We appreciate the opportunity to address your concerns.

CPSC report 20121006-71B00-2147463089. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Sep 20, 2012, sent to the company Sep 28, 2012, published by CPSC Oct 22, 2012

The product, in the report: Pampers Swaddlers Sensitive Size 3

Pampers swaddlers sensitive in size 3 caused marks that looked like burns on my daughter in the diaper area even with frequent changing. We used from newborn without issue and my daughter has never had a rash of ANY kind until now so couldn’t imagine diapers were the problem. We visited the pediatrician and upon changing diaper brands burn marks were gone withing a few days. We later learned DRY MAX added in swaddlers beginning with size 3.

Bought
Aug 1, 2012, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(10/9/2012) The Procter & Gamble Company: We’re sorry to hear of your daughter’s experience while wearing Pampers Swaddlers Sensitive and we’re glad she is feeling is feeling better. Please be assured a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority.
We certainly understand your concern and would be interested in speaking with you to gain a better understanding of her experience. If you haven’t already done so, we hope you’ll get in touch. You can reach us by calling our Consumer Care Line at 1-866-607-5535. We appreciate the opportunity to address your concerns and hope to hear from you soon.

CPSC report 20120920-134E4-2147463578. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Sep 15, 2012, sent to the company Sep 24, 2012, published by CPSC Oct 16, 2012

The product, in the report: Pampers baby dry diapers size 3 156 count

Pampers baby dry diapers caused chemical burn on my son Monday 9/10/12 . I called in complained. This is confirmed chemical burn from our doctor. Pampers is all we have used on my 1 yr old. I’m shocked no recall has been done due to the number of babies this is happening with daily. I was offered coupons as a fix all. That’s insane. My son is so much in pain from his skin melting off and oozing blood and pampers want to send me coupons to fix it. Well sorry not ok. My son hurts and so do tons of other babies. My email has gotten no response, this along with other moms too . I’m offended that a baby supplier is not willing to put our children’s safety first. The lawsuit that was against pampers in 2010 was settled for 30 million because of chemical burns. You would think that warrents mandate changes. Obviously not becquse this week my child has suffered daily because of pampers negligent quality assurance. I refuse to stop until a recall is in store. This is absolutely absurd that any child is suffering because of a diaper. There are plenty of things that we has parents have to worry about with our children. We don’t need a company we trust and pay outrageous amounts to hurt them. By the way, I purchased the big box of 156 Pampers Baby Dry for $35.99 . We opened it and he wore three of them before I noticed the burn. 153 diapers that need to be tested for overload a chemical toxins to make a permanent resolution to this horrid issue. I want a recall!!! I want your company to step up and take responsibility for your wrong doing and fix the problem while preventing any other children pain. Therefore, until contact is made with the person that actually has a heart and cares to help. The journey will continue. He has been unable to wear diapers five days now. The burns are healing up but this is unfornate I’m not getting help.

Model
Pampers Baby Dry diapers size 3 156 count
Bought from
walmart, Alabama
Bought
Sep 1, 2012
Where
Arab, Alabama: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(10/9/2012) The Procter & Gamble Company: We’re sorry to hear of your son’s experience while wearing Pampers Baby Dry and hope he is feeling better. We certainly understand your concern and appreciate the time you took to contact us directly to bring this matter to our attention. We really appreciate the opportunity you have given us to learn more about your experience and look forward to receiving the materials you are sending to us.
If you have any additional questions please let us know. You can reach us by calling our Consumer Care Line at 1-866-607-5535.

CPSC report 20120915-886BD-2147463732. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Sep 13, 2012, sent to the company Sep 21, 2012, published by CPSC Oct 12, 2012

The product, in the report: Pampers Baby Dry Diapers Size 5 Here is the UPC: 37000 26251. The batch code is 2 184 4840 L8 20:35

We had a severe reaction to Pampers Baby Dry diapers. My two-year-old grandson was visiting and we bought Pampers diapers. He had always used [REDACTED] or [REDACTED]. We used the diapers on August 30 & 31. We went to the emergency room the evening of Aug. 31 with severe swelling of the skin on his penis and the beginning of a rash. He was diagnosed with infection and given an antibiotic. The next morning (Sept. 1) when the diaper was taken off, the swelling was much worse. We have pictures to document this. To say it was alarming is an understatement. It is hard to describe the shocking nature of the condition. We saw a pediatrician, who called the Primary Children’s Hospital. After examining the photos and discussing the situation, the urologist there agreed with the local pediatrician that it was an allergic reaction to the diaper and not an infection. In addition to going back to [REDACTED] diapers, our grandson was treated with Hydrocortisone and Mupirocin cremes. The doctor saw him several times. Over the period of days, the swelling eventually went down and the solid rash that covered his entire diaper area began to leave.

UPC
3700026251
Bought from
Smiths Grocery
Bought
Aug 30, 2012
Where
Brigham City, Utah: Home/Apartment/Condominium
Who was involved
Age 2, Male
The reporter’s relation to them
Other Relative
As this report names them
Brand Pampers Baby Dry Diapers Size 5, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(10/3/2012) The Procter & Gamble Company: We’re sorry to hear of your grandson’s experience while wearing Pampers Baby Dry and hope he is feeling better. Please be assured a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority. We certainly understand your concern and appreciate the time you took to contact us directly to bring this matter to our attention.
We hope our representative was able to answer your questions. However, if you have any additional concerns, please feel free to get back in touch by calling our Consumer Care Line at 1-866-607-5535. We appreciate the opportunity to address your concerns.

CPSC report 20120913-DCDD9-2147463754. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Sep 11, 2012, sent to the company Sep 19, 2012, published by CPSC Oct 3, 2012

The product, in the report: Pampers Baby Dry Diapers

On Saturday, I opened a pack of Pampers Baby Dry and put a diaper on my 10 month old daughter. She wore the diaper for a couple hours until she wet herself. My daughter hates to be wet I went to change her because she was screaming and upon removal of the diaper I noticed extreme redness around her vagina and there were several fluid filled bumps. Normally I use cloth diapers or an occational [REDACTED] on her and she has only had a few small rashs that went away as quickly as they appeared. This looked nothing like the rashes she or either of her two older brothers have ever had. I always used Pampers on the brothers when they were small and they had many rashes (they are 7 & 3 now). I put a cloth diaper back on her and smothered the effected area with [REDACTED] (the miracle of all diaper creams). Normally this will make the rash disappear by next change, but it is now three days later and it has only just begun to clear. My concern is the fluid filled bumps and the amount of time it took her to heal from whatever this was. Between friends, family, and myself, I have been looking at diaper rash and changing baby bums over 15 years. I have never seen anything like this. The only difference from our normal routine was the Pampers brand diaper.

Model
baby dry
UPC
0 37000 81883 0
Serial number
2177u01752
Bought from
Walmart
Bought
Aug 24, 2012, about then
Where
Gadsden, Alabama: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(10/3/2012) The Procter & Gamble Company: We’re sorry to hear of your daughter’s experience while wearing Pampers Baby Dry and hope she is feeling better. Please be assured a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority. We certainly understand your concern and appreciate the time you took to contact us directly to bring this matter to our attention.
We hope our representative was able to answer your questions. However, if you have any additional concerns, please feel free to get back in touch by calling our Consumer Care Line at 1-866-607-5535. We appreciate the opportunity to address your concerns.

CPSC report 20120911-7AD0A-2147463821. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Aug 14, 2012, sent to the company Sep 20, 2012, published by CPSC Oct 4, 2012

The product, in the report: Diapers. Crusiers 3 way fit, size 4

The consumer says the diapers caused big red rashes at the latch site on her child. She says that the plastic diaper caused big rashes on both of his hips. She says the straps are on loose so it is not that the straps are too tight.
The consumer feels that it is due to a chemical in the diaper. The consumer has been using the product for two day but stopped once she noticed the rashes.
She noticed the rashes within 1-2 days of having them on her son The rashes have gone away after using a different brand. Her son is 21 months old. She says he is 8lbs under the top weight for this diaper.

Model
Barcode Number: 2154UO11 31 1750
Bought from
Buy Buy Baby
Bought
Jul 5, 2012, about then
Where
Chevy Chase, Maryland: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(10/3/2012) The Procter & Gamble Company: We’re sorry to hear of your son’s experience while wearing Pampers Cruisers and we’re glad he is feeling better. We certainly share your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority.
Making a high-quality, comfortable diaper is very important to us, so we hope you’ll get in touch to help us better understand your son’s experience. You can reach us by calling our Consumer Care Line at 1-866-607-5535. We appreciate the opportunity to address your concerns and hope to hear from you soon.

CPSC report 20120814-F5FC2-1266315. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Aug 1, 2012, sent to the company Aug 15, 2012, published by CPSC Sep 5, 2012

The product, in the report: Pampers Baby Dry Diapers

My son started out with what looked like a diaper rash, though when I wiped it with a wipe he screamed and hollored at me.I finished up by putting ointment on it and then let him go to bed for the night. The next morning the ‘rash’ had changed into a deep red color and there were scabs forming on it. He is still screaming whenever I try to wipe his bottom. His diaper rashes have never been this dark or ever scabbed over and he has no fever or anything that goes with a virus or infection, I am going to schedule an appointment to find out for sure, but I know what a burn is and that’s what this looks like. I have a picture of what it looks like but I am not going to post it on this incident report. I stopped using the diapers after incident took place and I do plan on contacting them because this should not be happening.

Model
Baby Dry
Bought from
Meijer, Michigan
Bought
Jun 20, 2012, about then
Where
Whitmore Lake, Michigan: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(8/28/2012) The Procter & Gamble Company: We’re sorry your son developed a rash while wearing Pampers Baby-Dry and hope he is feeling better. Please be assured a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority.
Please know we share your concern about the irritation your baby had while wearing our diapers. If you haven’t already done so, we hope you’ll get in touch with us to help us gain a better understanding of your son’s experience. You can reach us by calling our Consumer Care Line at 1-866-607-5535. We appreciate the opportunity to address your concerns and look forward to hearing from you soon.

CPSC report 20120801-F05E9-2147465145. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jul 26, 2012, sent to the company Aug 28, 2012, published by CPSC Sep 12, 2012

The product, in the report: Diapers

7/24/2012 The consumer stated that his 10 month old baby who weighs 21 pounds and wears a size 4 diaper has developed a rash from the diapers she had been using. The consumer stated that he had been using the diapers for approximately 1 week and they started noticing the rash.
The consumer stated that he contacted her pediatrician and she directed him to use the [REDACTED] diaper rash ointment. He stated that within a day and a half of using another brand of diapers the rash went away.
The consumer stated that he was unaware if there was a chemical odor to the diapers.
The consumer stated that they were no longer using the diapers.
The consumer stated that he contacted the manufacturer and they informed him that they would send him a prepaid visa for $150 as a refund for the diapers. The consumer stated that the manufacturer also requested for him to send some of the diapers for them to test them and do further investigations. The consumer contacted the manufacturer and they are aware of the situation.

Model
Stay dry overnight and the Cruisers
UPC
3700026249
Bought from
Diapers.com
Bought
Jul 13, 2012, about then
Where
San Antonio, Texas: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/6/2012) The Procter & Gamble Company: We’re sorry your daughter developed a rash while wearing Pampers and we’re glad she’s feeling better. We want to assure you that safety is our top priority. A great deal of research has gone into the development of our products to ensure they’re safe for a baby’s skin. We see in your report that you contacted us directly to share your experience and we’d like to thank you for that additional effort. We hope our representative was able to answer your questions. If you have any additional concerns, please feel free to re-contact Pampers by calling our Consumer Care Line at 1-866-607-5535.

CPSC report 20120726-02527-1261983. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 23, 2012, sent to the company Jul 6, 2012, published by CPSC Jul 27, 2012

The product, in the report: Pampers Cruisers Diaper

Our 2 year old daughter had never suffered a serious diaper rash. We have always used a zinc oxide based diaper rash cream along with either pampers dry max or [REDACTED] diapers. Recently we put her into day care in the mornings. One time she was changed there into a Pampers crusier diaper, when I took her home that afternoon she had developed a horrible case of diaper rash complete with what appeared to be blistering. She had never had anything even remotely like it before. There was no sign of any problem that morning. I had heard something about some babies having a reaction to the crusiers and told the day care not to use them on her again. She had never worn one before. The rash (burn?) is slowly healing but is still quite noticeable after nearly 2 weeks.

Model
Cruisers
Bought from
Unknown
Where
Annapolis, Maryland: Home/Apartment/Condominium
Who was involved
Age 2, Female
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(7/12/2012) The Procter & Gamble Company: We’re sorry your daughter developed a rash while wearing Pampers Cruisers and hope she is feeling better. Please be assured a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority.
Please know we share your concern about the irritation your child had while wearing our diapers. If you haven’t already done so, we hope you’ll get in touch with us to help us gain a better understanding of your daughter’s experience. You can reach us by calling our Consumer Care Line at 1-866-607-5535. We value your loyalty and hope you’ll continue to use our diapers in confidence. We appreciate the opportunity to address your concerns and look forward to hearing from you soon.

CPSC report 20120623-F41F9-2147466331. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jun 12, 2012, sent to the company Jun 20, 2012, published by CPSC Jul 5, 2012

The product, in the report: DIapers; Pampers Swaddlers Newborn size

We have been using Pampers Swaddlers newborn diapers for the first 3 weeks with our newborn son. Soon, approximately 2-3 days into using the diapers, he developed a rash which we thought was just a result from being damp and not enough changings, but after a couple more days it appeared to be more than just a “diaper rash”. The said “rash” consisted of peeling skin, boils, raw spots, and appeared to look more like a chemical burn. So we began to use [REDACTED] Baby Powder, daily baths, time without a diaper, and [REDACTED] the rash was only getting worse. I noticed at times there were crystals on his skin and raw tiny boils were left on his skin near the crystals. Almost 75% of his diaper area was covered with raw rash and in an attempt to try anything to help him we switched to [REDACTED]. It has been one day since we switched him and his rash is almost gone. We are now stuck with about 120 Pampers Swaddlers that I will not put back on my son.

Model
Swaddlers Newborn
UPC
370081960
Bought from
Target
Bought
May 21, 2012, about then
Where
Portland, Oregon: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/27/2012) The Procter & Gamble Company: At Pampers, safety is our top priority. We’re sorry to hear of your son’s experience while wearing Pampers Swaddlers and hope he is feeling better.
Please know we share your concern and want to assure you a great deal of research has gone into the development of our products to ensure they’re safe and gentle for a child’s skin. The padding contains absorbent gelling material to absorb wetness. While it is unfortunate that you had absorbent material on your child’s skin, we’d like to assure you this material is completely safe and has been used in Pampers and all other disposable diapers for more than 20 years.
We see in your report that you contacted us directly to share your experience and we’d like to thank you for that additional effort. We hope our representative was able to answer your questions. If you have any additional concerns, please feel free to re-contact Pampers by calling our Consumer Care Line at 1-866-607-5535. We appreciate the opportunity to address your concerns.

CPSC report 20120612-7C9D0-2147466669. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jun 9, 2012, sent to the company Jun 18, 2012, published by CPSC Jul 10, 2012

The product, in the report: Pamper’s Disposable Swaddler diapers. Size 3

We had just switched my son to a size 3 diaper. He has been in Pamper Diapers (swaddlers) since birth after two days of use my son had a horrible rash that looked like a burn on his lower back and bottom. It just continued to get worse regardless of our efforts. It caused me sons bottom and lower back to get extremely red and blistered and started to bleed with in a matter of hours from when the rash started.Once we realized it was a chemical burn we immediatle switched him to a different brand an the burn hasn’t healed but it has stopped getting worse.

Model
Pamper’s Disposable Swaddler Diapers, Size 3
Bought from
Babies R Us
Bought
May 19, 2012, about then
Where
Mooresville, Indiana: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Pampers, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/27/2012) The Procter & Gamble Company: We’re sorry your son developed a rash while wearing Pampers Swaddlers and hope he is feeling better. Please be assured a great deal of research has gone into the development of our products to ensure they’re safe and gentle on babies’ skin. In fact, safety is our top priority.
Please know we share your concern about the irritation your baby had while wearing our diapers. If you haven’t already done so, we hope you’ll get in touch with us to help us gain a better understanding of your son’s experience. You can reach us by calling our Consumer Care Line at 1-866-607-5535. We value your loyalty and hope you’ll continue to use our diapers in confidence. We appreciate the opportunity to address your concerns and look forward to hearing from you soon.

CPSC report 20120609-0AB37-2147466769. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made May 4, 2012, sent to the company May 11, 2012, published by CPSC Jun 4, 2012

The product, in the report: Diapers

My baby was born on 04/01/12 and for the first two weeks i was using [REDACTED] diapers given in the hospital then I started using Pampers swaddle and she started to get a diaper rash I was using all kinds of creams and water to clean her nothing seemed to help it got worst now it looks like a burn you can see the under skin very pink I took her to the Dr. office and they said to air her out with out a diaper we did and it started to look better as soon as we started using the pampers again it got the same. Now I have started using [REDACTED] again and she is improving a lot day by day but now it looks like scars on her bum.

Bought from
Walmart, Texas
Bought
Mar 10, 2012
Where
San Antonio, Texas: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand pampers swaddlers newborn, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(5/15/2012) The Procter & Gamble Company: At Pampers, safety is our top priority. We’re sorry your baby developed a rash while wearing Pampers Swaddlers and hope she is feeling better. To help us better understand your daughter’s experience, please call our Consumer Care Line at 1-866-607-5535.
We appreciate the opportunity to address your concerns and look forward to hearing from you soon.

CPSC report 20120504-1F134-2147467878. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Nov 4, 2026 and checked Nov 4, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Pampers diapers

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