Huggies diapers

141 reports to CPSC, the latest made Sep 20, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 31, 2026.

141reports to CPSC
Sep 20, 2026the latest report was made
Sep 3, 2011the earliest
139with the company’s comments

Brand: Huggies
Maker: KIMBERLY-CLARK CORP.Makers, importers or sellers, as the reports name them
Product: DiapersCPSC’s product type: Diapers (code 1512), in Baby: Nursery Equipment & Supplies

Other ways the reports write the brand (18)

“Huggies little movers”, “Huggies diapers”, “Huggies little snugglers”, “Huggies Little Movers”, “Huggies Plus”, “Huggies Pull Ups”, “Huggies Snug & Dry Over 27lb.”, “Huggies Snug & Dry Size 5”, “Huggies Snug N Dry”, “Huggies little snuggleers New look size 3, 120ct”, “Huggies little snugglers/mivers”, “Huggies plus little snugglers”, “Huggies pull ups”, “Huggies snug and dry”, “Huggies snug and dry surefit size 4”, “Huggies snug and fur”, “Huggies.” and “Hugies”

By month

32 reports from October 2025 to September 2026; the most in January 2026, 7. 109 earlier reports, since September 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
September 2026	3
August 2026	3
July 2026	4
June 2026	2
May 2026	2
April 2026	4
January 2026	7
December 2025	1
November 2025	4
October 2025	2
September 2025	6
August 2025	4
July 2025	23
June 2025	43
June 2024	1
November 2023	1
October 2023	1
June 2023	1
January 2023	2
November 2021	1
October 2021	3
August 2020	1
October 2018	1
November 2017	1
May 2017	1
January 2016	1
August 2015	1
July 2015	1
June 2014	2
February 2014	1
January 2014	1
December 2013	1
November 2013	5
February 2013	2
November 2012	1
September 2012	1
February 2012	1
September 2011	1

How badly anyone was hurt

Emergency room 7 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 38 CPSC: Injury, Seen by Medical Professional
First aid 38 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 18 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 21 CPSC: Injury, Level of care not known
No one hurt 17 CPSC: Incident, No Injury
No incident, no one hurt 2 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 31, 2026. Updated daily.

Hurt, care not known
Made Jun 25, 2025, sent to the company Jun 26, 2025, published by CPSC Jul 18, 2025

The product, in the report: Huggies diapers size 2

Huggies diapers changed the liners to blue liners and is giving my 5 month old a rash that looks like a burn.

Bought from
Walmart, Colorado
Bought
Jun 1, 2025, about then
Where
Aurora, Colorado: Home/Apartment/Condominium
Who was involved
Age 0, Unknown
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(7/11/2025) KIMBERLY-CLARK CORP.: Thank you for making us aware of your situation using Huggies® Diapers. We are sorry to hear about your experience and hope that your little one is feeling better.
We place the highest importance on your baby’s comfort and safety as we develop Huggies® Diapers. Please know that all materials in our diapers, including the blue blowout blocker, have been evaluated by medical and safety experts to ensure they are non-irritating and safe for your baby’s delicate skin. We have taken great care in the selection of materials to ensure compatibility with your baby’s skin and use only inert non-irritating materials which do not cause chemical burns. Additionally, Huggies® Diapers have been tested in clinical studies under the supervision of board-certified Dermatologists to ensure that they are hypoallergenic and gentle on sensitive skin.
There are several factors which can contribute to skin irritation such as changes in diet, medications such as antibiotics, or new skin care products. Some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products. Also, the close-fitting nature of a diaper can allow moisture to build up in the diaper region over time. Excessive moisture in the skin can allow irritants to penetrate the skin easier and weaken the skin barrier. There is also greater potential for skin irritation due to rubbing/friction between wet skin and the diaper. While these factors can unfortunately cause skin irritation in some little ones, rest assured that the materials used in Huggies® Diapers have been thoroughly evaluated and tested to ensure they are non-irritating and safe for your baby’s skin. More information regarding skin health and diapers can be found at http://www.diaperanswers.org/diaper-safety-health/diapers-cannot-cause-chemical-burns/.
Concerns regarding the safety of our Kimberly-Clark products are taken very seriously and reviewed by a team of experts. If you would like to provide additional information about your experience, please contact us directly at Contact Us: https://www.huggies.com/en-us/contact-us. We appreciate you reaching out and look forward to hearing from you.

CPSC report 20250625-8D68C-2147330197. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 25, 2025, sent to the company Jun 27, 2025, published by CPSC Jul 14, 2025

The product, in the report: Huggies Little Movers, size 4, purchased from Sams Club locations in Maryland and Missouri

We purchased two boxes of Huggies Little Movers in June 2025. The lining in these diapers was blue, a change from the previous white. Since using them, my 22-month-old son has developed severe rashes under his entire diaper area.

Model
Little Movers
Bought from
Sam’s Club
Bought
Jun 2, 2025, about then
Where
Annapolis, Maryland: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(7/14/2025) KIMBERLY-CLARK CORP.: Thank you for making us aware of your situation using Huggies® Diapers. We are sorry to hear about your experience and hope that your little one is feeling better.
We place the highest importance on your baby’s comfort and safety as we develop Huggies® Diapers. Please know that all materials in our diapers, including the blue blowout blocker, have been evaluated by medical and safety experts to ensure they are non-irritating and safe for your baby’s delicate skin. We have taken great care in the selection of materials to ensure compatibility with your baby’s skin and use only inert non-irritating materials which do not cause chemical burns. Additionally, Huggies® Diapers have been tested in clinical studies under the supervision of board-certified Dermatologists to ensure that they are hypoallergenic and gentle on sensitive skin.
There are several factors which can contribute to skin irritation such as changes in diet, medications such as antibiotics, or new skin care products. Some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products. Also, the close-fitting nature of a diaper can allow moisture to build up in the diaper region over time. Excessive moisture in the skin can allow irritants to penetrate the skin easier and weaken the skin barrier. There is also greater potential for skin irritation due to rubbing/friction between wet skin and the diaper. While these factors can unfortunately cause skin irritation in some little ones, rest assured that the materials used in Huggies® Diapers have been thoroughly evaluated and tested to ensure they are non-irritating and safe for your baby’s skin. More information regarding skin health and diapers can be found at http://www.diaperanswers.org/diaper-safety-health/diapers-cannot-cause-chemical-burns/.?
Concerns regarding the safety of our Kimberly-Clark products are taken very seriously and reviewed by a team of experts. If you would like to provide additional information about your experience, please contact us directly at Contact Us: https://www.huggies.com/en-us/contact-us. We appreciate you reaching out and look forward to hearing from you.

CPSC report 20250625-C964F-2147330193. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jun 24, 2025, sent to the company Jun 26, 2025, published by CPSC Jul 18, 2025

The product, in the report: Huggies little movers size 3 diapers. Ever since the change to their manufacturer.

My son was using huggies diapers for almost a whole year when the liner was white. Since the liner changed to blue my son has suffered chemical burns on his groin/crotch/genitals. It took almost a month for it to fully go away. Once we realized it was the diapers about a week in we switched to [REDACTED] and have no issues thus far.

Bought from
Walmart
Bought
May 1, 2025, about then
Where
Reno, Nevada: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(7/11/2025) KIMBERLY-CLARK CORP.: Thank you for making us aware of your situation using Huggies® Diapers. We are sorry to hear about your experience.
We place the highest importance on your baby’s comfort and safety as we develop Huggies® Diapers. Please know that all materials in our diapers, including the blue blowout blocker, have been evaluated by medical and safety experts to ensure they are non-irritating and safe for your baby’s delicate skin. We have taken great care in the selection of materials to ensure compatibility with your baby’s skin and use only inert non-irritating materials which do not cause chemical burns. Additionally, Huggies® Diapers have been tested in clinical studies under the supervision of board-certified Dermatologists to ensure that they are hypoallergenic and gentle on sensitive skin.
There are several factors which can contribute to skin irritation such as changes in diet, medications such as antibiotics, or new skin care products. Some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products. Also, the close-fitting nature of a diaper can allow moisture to build up in the diaper region over time. Excessive moisture in the skin can allow irritants to penetrate the skin easier and weaken the skin barrier. There is also greater potential for skin irritation due to rubbing/friction between wet skin and the diaper. While these factors can unfortunately cause skin irritation in some little ones, rest assured that the materials used in Huggies® Diapers have been thoroughly evaluated and tested to ensure they are non-irritating and safe for your baby’s skin. More information regarding skin health and diapers can be found at http://www.diaperanswers.org/diaper-safety-health/diapers-cannot-cause-chemical-burns/.
Concerns regarding the safety of our Kimberly-Clark products are taken very seriously and reviewed by a team of experts. If you would like to provide additional information about your experience, please contact us directly at Contact Us: https://www.huggies.com/en-us/contact-us. We appreciate you reaching out and look forward to hearing from you.

CPSC report 20250624-CC98C-2147330227. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made Jun 23, 2025, sent to the company Jul 7, 2025, published by CPSC Jul 28, 2025

The product, in the report: Huggies Overnight Diapers size 6, Huggies Overnight Diapers size 7, Huggies Little Movers Diapers size 6

Huggies Little Movers and Huggies Overnight diapers had a recent change in their manufacturing/products. The inside of the diapers now have a blue liner around of the outside and back of the diaper (like around the legs and the part of the diaper that sits on the lower back). This liner used to be white. For both styles of diapers and in multiple sizes these diapers with the blue style liner break open, causing gel beads to get everywhere. The products have been used following manufacturing guidelines. Daytime diapers we change frequently and the overnight diapers are advertised as lasting up to 12 hours. If our son sleeps through the night we do not wake him up to change a diaper that is wet with urine. The absorbent gel beads clump together but are easily broken apart which leads to thousands of tiny beads everywhere. These gel beads have made it out of the broken diaper and out of my sons clothes. This is a huge risk as they could very easily be ingested.

UPC
036000549201
Bought from
Target
Bought
May 17, 2025
Where
Watertown, Minnesota: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
No Incident, No Injury

The company’s comments, in its own words

(7/22/2025) KIMBERLY-CLARK CORP.: Thank you for making us aware of your situation using Huggies® Diapers. We’re sorry to hear about the issue you encountered and appreciate you bringing it to our attention.
We place the highest importance on your baby’s comfort and safety as we develop Huggies® Diapers. Please know that all materials in our diapers have been evaluated by medical and safety experts to ensure they are non-irritating and safe for your baby’s delicate skin. The absorbent gel material used in our diapers is a common component used in disposable diapers and has been extensively tested to be non-toxic and safe for use against your baby’s skin. Additionally, Huggies® Diapers have been tested in clinical studies under the supervision of board-certified Dermatologists to ensure that they are hypoallergenic and gentle on sensitive skin.
We understand how concerning it can be to see gel beads on your baby’s skin or clothing. These beads are part of the superabsorbent material designed to lock away moisture and help keep your baby dry. In rare cases, if a diaper is compromised, such as through excessive movement or over-saturation, some of this material may escape. Rest assured that the materials used in Huggies® Diapers have been thoroughly evaluated and tested to ensure they are non-irritating and safe for your baby’s skin.
Concerns regarding the safety of our Kimberly-Clark products are taken very seriously and reviewed by a team of experts. If you would like to provide additional information about your experience, please contact us directly at https://www.huggies.com/en-us/contact-us. We appreciate you reaching out and look forward to hearing from you.

CPSC report 20250623-35B4C-2147330258. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jun 23, 2025, sent to the company Jun 26, 2025, published by CPSC Jul 18, 2025

The product, in the report: Huggies size 3 diapers

Eczema-like rash, chemical rash/burn

Bought from
Walmart
Bought
Jun 2, 2025, about then
Where
Greenbrier, Arkansas: Home/Apartment/Condominium
Who was involved
Age 1, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(7/11/2025) KIMBERLY-CLARK CORP.: Thank you for making us aware of your situation using Huggies® Diapers. We are sorry to hear about your experience and hope that your little one is feeling better.
We place the highest importance on your baby’s comfort and safety as we develop Huggies® Diapers. Please know that all materials in our diapers have been evaluated by medical and safety experts to ensure they are non-irritating and safe for your baby’s delicate skin. We have taken great care in the selection of materials to ensure compatibility with your baby’s skin and use only inert non-irritating materials which do not cause chemical burns. Additionally, Huggies® Diapers have been tested in clinical studies under the supervision of board-certified Dermatologists to ensure that they are hypoallergenic and gentle on sensitive skin.
There are several factors which can contribute to skin irritation such as changes in diet, medications such as antibiotics, or new skin care products. Some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products. Also, the close-fitting nature of a diaper can allow moisture to build up in the diaper region over time. Excessive moisture in the skin can allow irritants to penetrate the skin easier and weaken the skin barrier. There is also greater potential for skin irritation due to rubbing/friction between wet skin and the diaper. While these factors can unfortunately cause skin irritation in some little ones, rest assured that the materials used in Huggies® Diapers have been thoroughly evaluated and tested to ensure they are non-irritating and safe for your baby’s skin. More information regarding skin health and diapers can be found at http://www.diaperanswers.org/diaper-safety-health/diapers-cannot-cause-chemical-burns/.
Concerns regarding the safety of our Kimberly-Clark products are taken very seriously and reviewed by a team of experts. If you would like to provide additional information about your experience, please contact us directly at Contact Us: https://www.huggies.com/en-us/contact-us. We appreciate you reaching out and look forward to hearing from you.

CPSC report 20250623-870BC-2147330250. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Jun 15, 2025, sent to the company Jun 17, 2025, published by CPSC Jul 10, 2025

The product, in the report: Huggies size 8 diapers the new ones with blue lines on the sides

My son who is 2 years old developed a chemical burn and rash from the new blue lined Huggies diapers size 8. He wore the diaper for 2 hours and when we changed him he screamed in pain. We see 2 large areas on his butt and thighs ( where the blue lines of the diaper lined in his body) that are raw and dark red. It is still healing and its almost been a week. My son was in extreme discomfort for a couple to a few days,

Where
United States: Home/Apartment/Condominium
Who was involved
Age 2, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(6/26/2025) KIMBERLY-CLARK CORP.: Thank you for notifying us of this report concerning Huggies® Diapers. We understand the importance of product comfort and safety, which is why we have rigorous quality control practices in place when manufacturing all our brands.
All components in our products have been evaluated and tested to help ensure they are safe for their intended use. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and reviewed by an interdisciplinary team including safety and quality representatives. Further, consumer feedback is analyzed regularly to monitor trends and to quickly identify potential concerns.
There are several causes which can contribute to skin irritation such as changes in diet, antibiotics, or new skin care products. Some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products. Also, the close-fitting nature of a diaper allows moisture to build up in the diaper region over time. Excessive moisture in the skin allows irritants to penetrate the skin easier and weakens the skin barrier. There is also greater potential for skin irritation due to rubbing/friction between wet skin and the diaper. Enzymes in urine and stool can then irritate and break down the skin. Excessive moisture and the production of ammonia from the mixing of urine and stool can both increase the pH of baby’s diapered skin, increasing the potential for skin irritation. More information regarding skin health and diapers can be found at http://www.diaperanswers.org/diaper-safety-health/diapers-cannot-cause-chemical-burns/.
Without product samples or lot numbers, we were unable to identify any manufacturing issues related to the product. However, our team is actively working to obtain additional information from the consumer. We will continue in our efforts to improve the consumer experience. Kimberly-Clark is committed to delivering safe, high-quality products, and we appreciate the opportunity to address any concerns.

CPSC report 20250615-1C030-2147330452. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 10, 2025, sent to the company Jun 12, 2025, published by CPSC Jul 7, 2025

The product, in the report: Huggies little mover diapers size 5 has the lion king printed in the diaper

My son started to have a bad rash since I started putting the Huggies little movers diapers and he was in pain every time I touched the parts where he had very red to put cream on.

UPC
036000535938
Bought from
Target, Georgia
Bought
May 24, 2025
Where
Kingston, Georgia: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(6/26/2025) KIMBERLY-CLARK CORP.: Thank you for notifying us of this report concerning Huggies® Little Movers. We understand the importance of product comfort and safety, which is why we have rigorous quality control practices in place when manufacturing all our brands.?
All components in our products have been evaluated and tested to help ensure they are safe for their intended use.? Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and reviewed by an interdisciplinary team including safety and quality representatives. Further, consumer feedback is analyzed regularly to monitor trends and to quickly identify potential concerns.
There are several causes which can contribute to skin irritation such as changes in diet, antibiotics, or new skin care products. Some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products. Also, the close-fitting nature of a diaper allows moisture to build up in the diaper region over time. Excessive moisture in the skin allows irritants to penetrate the skin easier and weakens the skin barrier. There is also greater potential for skin irritation due to rubbing/friction between wet skin and the diaper. Enzymes in urine and stool can then irritate and break down the skin. Excessive moisture and the production of ammonia from the mixing of urine and stool can both increase the pH of baby’s diapered skin, increasing the potential for skin irritation. More information regarding skin health and diapers can be found at http://www.diaperanswers.org/diaper-safety-health/diapers-cannot-cause-chemical-burns/.
Without product samples or lot numbers, we were unable to identify any manufacturing issues related to the product. However, we will continue to monitor such events to help us understand the consumer experience. Kimberly-Clark is committed to delivering safe, high-quality products, and we appreciate the opportunity to address any concerns.

CPSC report 20250610-00402-2147330605. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jun 10, 2025, sent to the company Jun 13, 2025, published by CPSC Jun 30, 2025

The product, in the report: Huggies little movers diapers. [REDACTED] design on the front and back. Ruffles on the side. Size 6 diapers.

I recently bought a pack of Huggies because my usual diapers werent available. I saw that the Huggies were slightly cheaper than the other brands. Ive used this brand before when my child was a newborn and I didnt have any problems. That being said, my daughter was wearing Huggies from Monday afternoon until Friday evening. Thursday morning, I saw she had developed a mild diaper rash. Only slightly pink. Friday evening after a bath, this mild rash had developed into what looked like a chemical burn! There were open lesions on her vagina and towards her anus. I had to throw the entire pack away.

Model
Little Movers
Bought from
Walmart, South Carolina
Bought
Jun 2, 2025
Where
North Charleston, South Carolina: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(6/26/2025) KIMBERLY-CLARK CORP.: Thank you for notifying us of this report concerning Huggies® Little Movers. We understand the importance of product comfort and safety, which is why we have rigorous quality control practices in place when manufacturing all our brands.
All components in our products have been evaluated and tested to help ensure they are safe for their intended use. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and reviewed by an interdisciplinary team including safety and quality representatives. Further, consumer feedback is analyzed regularly to monitor trends and to quickly identify potential concerns.
There are several causes which can contribute to skin irritation such as changes in diet, antibiotics, or new skin care products. Some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products. Also, the close-fitting nature of a diaper allows moisture to build up in the diaper region over time. Excessive moisture in the skin allows irritants to penetrate the skin easier and weakens the skin barrier. There is also greater potential for skin irritation due to rubbing/friction between wet skin and the diaper. Enzymes in urine and stool can then irritate and break down the skin. Excessive moisture and the production of ammonia from the mixing of urine and stool can both increase the pH of baby’s diapered skin, increasing the potential for skin irritation. More information regarding skin health and diapers can be found at http://www.diaperanswers.org/diaper-safety-health/diapers-cannot-cause-chemical-burns/.
Without product samples or lot numbers, we were unable to identify any manufacturing issues related to the product. However, we will continue to monitor such events to help us understand the consumer experience. Kimberly-Clark is committed to delivering safe, high-quality products, and we appreciate the opportunity to address any concerns.

CPSC report 20250610-AC742-2147330609. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jun 8, 2024, sent to the company Jun 12, 2024, published by CPSC Jul 5, 2024

The product, in the report: They were the Huggies snug and dry size 3

I in used 1 diaper out of a brand new package of the Huggies snug and dry my baby instantly got a rash that turned into welps then to blisters and I took the diaper off as soon as I saw the rash and put [REDACTED] on her. She was in screaming pain and her whole private area looked horrible. I have pictures of the wounds without the private parts in it if I could send them but after not putting those diapers back on her the blisters have seemed to go down a lot and we havent tried anything else new recently so that was the only thing it could have been. As a mother I am VERY concerned and UPSET that this has happened to my baby especially because shes in pain now.

Where
Kansas city mo, Missouri: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Huggies snug and dry, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/27/2024) KIMBERLY-CLARK CORP.: Thank you for notifying us about this report concerning Huggies® Snug & Dry Diapers. We understand the importance of product comfort and safety, which is why we have rigorous quality control practices in place when manufacturing all our brands.?
All components in our products have been evaluated and tested to help ensure they are safe for their intended use.? Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and reviewed by an interdisciplinary team including safety and quality representatives. Further, consumer feedback is analyzed regularly to monitor trends and to quickly identify potential concerns.
There are several causes which can contribute to skin irritation such as changes in diet, antibiotics, or new skin care products. Some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products. Also, the close-fitting nature of a diaper allows moisture to build up in the diaper region over time. Excessive moisture in the skin allows irritants to penetrate the skin easier and weakens the skin barrier. There is also greater potential for skin irritation due to rubbing/friction between wet skin and the diaper. Enzymes in urine and stool can then irritate and break down the skin. Excessive moisture and the production of ammonia from the mixing of urine and stool can both increase the pH of baby’s diapered skin, increasing the potential for skin irritation. More information regarding skin health and diapers can be found at http://www.diaperanswers.org/diaper-safety-health/diapers-cannot-cause-chemical-burns/. Without product samples or lot numbers, we were unable identify any manufacturing issues related to the product. However, we will continue to monitor such events to help us understand the consumer experience. Kimberly-Clark is committed to delivering safe, high-quality products, and we appreciate the opportunity to address any concerns.

CPSC report 20240608-87C50-2147338741. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 27, 2023, sent to the company Dec 1, 2023, published by CPSC Dec 15, 2023

The product, in the report: Huggies Snug and Dry, size 3 31count baby diapers [REDACTED] Baby

Huggies Snug and Dry size 3 31ct diapers. My 6 month old broke out in what appears to be chemical burns on her diaper area only after wearing Huggies. Switching back to [REDACTED] the rash immediately started to recede and decrease in severity. Product was used as recommended, rash started to appear after 3 diaper changes within 4hours. So well within the normal use.

Model
Snug and Dry
UPC
036000514711
Bought from
Foodland
Bought
Nov 25, 2023
Where
Pahoa, Hawaii: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/15/2023) KIMBERLY-CLARK CORP.: Thank you for notifying us about this report concerning Huggies® Snug & Dry Diapers. We understand the importance of product comfort and safety, which is why we have rigorous quality control practices in place when manufacturing all our brands.
All components in our products have been evaluated and tested to help ensure they are safe for their intended use. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and reviewed by an interdisciplinary team including safety and quality representatives. Further, consumer feedback is analyzed regularly to monitor trends and to quickly identify potential concerns.
There are several causes which can contribute to skin irritation such as changes in diet, antibiotics, or new skin care products. Some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products. Also, the close-fitting nature of a diaper allows moisture to build up in the diaper region over time. Excessive moisture in the skin allows irritants to penetrate the skin easier and weakens the skin barrier. There is also greater potential for skin irritation due to rubbing/friction between wet skin and the diaper. Enzymes in urine and stool can then irritate and break down the skin. Excessive moisture and the production of ammonia from the mixing of urine and stool can both increase the pH of baby’s diapered skin, increasing the potential for skin irritation. More information regarding skin health and diapers can be found at http://www.diaperanswers.org/diaper-safety-health/diapers-cannot-cause-chemical-burns/.
Although we were unable to identify any issues during the manufacture of this product lot, we will continue to monitor such events to help us understand the consumer experience. Kimberly-Clark is committed to delivering safe, high-quality products, and we appreciate the opportunity to address any concerns.

CPSC report 20231127-CE86F-2147343812. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 13, 2023, sent to the company Oct 27, 2023, published by CPSC Nov 13, 2023

The product, in the report: Baby diaper

Baby diaper contain some hard fragments that can causes sever rash in babies

Model
Stage 4
Bought from
Costco, Maryland
Bought
Sep 20, 2023, about then
Where
Sparrows Point, Maryland: Home/Apartment/Condominium
Who was involved
Age 1, Unknown
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/9/2023) KIMBERLY-CLARK CORP.: Thank you for notifying us about this report concerning Huggies® Diapers. We understand the importance of product comfort and safety, which is why we have rigorous quality control practices in place when manufacturing all our brands.
All components in our products have been evaluated and tested to help ensure they are safe for their intended use. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and reviewed by an interdisciplinary team including safety and quality representatives. Regarding this incident, we did not receive a lot/batch code or sample that would allow us to investigate further. However, consumer feedback is analyzed regularly to monitor trends and to quickly identify any potential manufacturing issues, regardless of existing quality controls in the manufacturing site.
Although we were unable to confirm the reported issue, we will continue to monitor such events to help us understand the consumer experience. Kimberly-Clark is committed to delivering safe, high-quality products, and we appreciate the opportunity to address any concerns

CPSC report 20231013-1949C-2147344642. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jun 15, 2023, sent to the company Jun 20, 2023, published by CPSC Jul 12, 2023

The product, in the report: Huggies Pull-ups Training pants 4T-5T

Purchased a box of Huggies Pull-ups from Costco. Upon opening the box, I was gagged by the overwhelming chemical smell in the box and also while opening the individual bags. The Pull-ups themselves also have a strong chemical smell. I will NOT be using these on my child, and am very disturbed that companies are allowed to use such offensive chemicals for Baby products!
I have not breathed normally since opening this box, and can taste it in my mouth still.

Bought from
Costco
Where
Texas: Home/Apartment/Condominium
Who was involved
Age 41, Female
The reporter’s relation to them
Self
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(6/28/2023) KIMBERLY-CLARK CORP.: Thank you for notifying us about this report concerning Huggies® Pull-Ups® Training Pants. We understand the importance of product comfort and safety, which is why we have rigorous quality control practices in place when manufacturing all our brands.
All components in our products have been evaluated and tested to help ensure they are safe for their intended use. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and reviewed by an interdisciplinary team including safety and quality representatives. Regarding this incident, we did not receive a lot/batch code or sample that would allow us to investigate further. However, consumer feedback is analyzed regularly to monitor trends and to quickly identify any rise in complaints, regardless of existing quality controls in the manufacturing site. Complaint trend data does not currently indicate a rise in complaints related to odor. While rare, due to the porous nature of Huggies® Pull-Ups® Training Pants, surrounding scents and odors may be absorbed during transport or storage by distributors or retailers.
Although we were unable to confirm the reported issue, we will continue to monitor such events to help us understand the consumer experience. Kimberly-Clark is committed to delivering safe, high-quality products, and we appreciate the opportunity to address any concerns.

CPSC report 20230615-01EE8-2147346987. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jan 29, 2023, sent to the company Feb 2, 2023, published by CPSC Feb 16, 2023

The product, in the report: Huggies Snug and Dry white package with [REDACTED] baby size 3

My baby has severe chemical burns from Huggies snug and dry diapers

Model
Kimberly-Clark Global Sales LLC.
UPC
0 36000 51471 1
Bought from
Walmart
Bought
Aug 12, 2021, about then
Where
Stratford, Oklahoma: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(2/16/2023) KIMBERLY-CLARK CORP.: Thank you for notifying us about this report regarding Huggies® Snug & Dry™ diapers. We understand the importance of every child’s safety and comfort and have reached out to this parent to learn as much as possible about the situation and to address any questions or concerns she may have. All components in our products have been evaluated and tested to help ensure they are safe for their intended use. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When possible, and at the consent of the consumer involved, product samples are requested to allow for close examination of the product in relation to the consumer’s experience. When product information is provided that allows the specific machine to be identified, quality systems information for the lot is reviewed. With this incident report, we did not receive a lot/batch code or sample that would allow us to investigate fully.
There are a number of causes which can contribute to skin irritation such as changes in diet, antibiotics or new skin care products. Some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products. Also, the close-fitting nature of a diaper allows moisture to build up in the diaper region over time. Excessive moisture in the skin allows irritants to penetrate the skin easier and weakens the skin barrier. There is also greater potential for skin irritation due to rubbing/friction between wet skin and the diaper. Enzymes in urine and stool can then irritate and break down the skin. Excessive moisture and the production of ammonia from the mixing of urine and stool can both increase the pH of a baby’s diapered skin, increasing the potential for skin irritation. More information regarding skin health and diapers can be found at http://www.diaperanswers.org/diaper-safety-health/diapers-cannot-cause-chemical-burns/. Kimberly-Clark is committed to delivering safe, high-quality products, and we appreciate the opportunity to address any concerns.

CPSC report 20230129-5DAAE-2147351087. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jan 1, 2023, sent to the company Jan 5, 2023, published by CPSC Jan 20, 2023

The product, in the report: Huggies little movers. Purchased at sams club in Madison Mississippi. Used one diaper and had to discontinue use due to chemical type burns on my daughters behind. I will include censored photos of the burns as this is a very delicate matter and I’m not just going to send my daughters privates in an email.

I purchased a box of Huggies “little movers” and after one use they caused chemical burns to my daughters behind. I have emailed Huggies with no reply or concern from them.

Model
Huggies Little Movers
UPC
036000534382
Bought from
Sams Club, Mississippi
Bought
Nov 17, 2022
Where
Brandon, Mississippi: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(1/19/2023) KIMBERLY-CLARK CORP.: Thank you for notifying us about this report regarding HUGGIES® Little Movers diapers. We understand the importance of every child’s safety and comfort and have reached out to this parent to learn as much as possible about the situation and to address any questions or concerns she may have. All components in our products have been evaluated and tested to ensure they are safe for their intended use. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When possible, and at the consent of the consumer involved, product samples are requested to allow for close examination of the product in relation to the consumer’s experience. When product information is provided that allows the specific machine to be identified, quality systems information for the lot is reviewed. With this incident report, we did not receive a lot/batch code or sample that would allow us to investigate fully.
There are a number of causes which can contribute to skin irritation such as changes in diet, antibiotics or new skin care products. Some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products. Also, the close-fitting nature of a diaper allows moisture to build up in the diaper region over time. Excessive moisture in the skin allows irritants to penetrate the skin easier and weakens the skin barrier. There is also greater potential for skin irritation due to rubbing/friction between wet skin and the diaper. Enzymes in urine and stool can then irritate and break down the skin. Excessive moisture and the production of ammonia from the mixing of urine and stool can both increase the pH of a baby’s diapered skin, increasing the potential for skin irritation. More information regarding skin health and diapers can be found at http://www.diaperanswers.org/diaper-safety-health/diapers-cannot-cause-chemical-burns/. Kimberly-Clark is committed to delivering safe, high-quality products, and we appreciate the opportunity to address any concerns.

CPSC report 20230101-37560-2147351721. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Nov 9, 2021, sent to the company Nov 23, 2021, published by CPSC Dec 8, 2021

The product, in the report: Huggies Snug & Dry diapers

9/25/2021: The consumer said her soon to be 12 month old, grandson, developed a skin a rash, which resembled 3rd degree burns. This particular diaper has a blue liner inside of them. The consumer keeps her grandson five (5) days during the week and he wore this brand at her home. But when he was not staying with her, he wore Huggies Movers brand and did not experience the skin irritation. It was his groin and butt areas and everywhere that the diaper came into contact, which were affected.
The daughter-in-law took the child to his pediatrician. The child was treated and prescribed an ointment to apply to the affected area.
It took approximately 5 weeks for the child to get better and he is just starting to show signs of healing.
10/2021: The consumer contacted the manufacturer and suggested that they remove it from the market. Their rep. took her information and offered to send her a gift card. Nothing else was offered to the consumer
The worst part of the incident, was that they could not identify what was causing the issue, for two weeks.
The consumer said that her children found that there were lawsuit on-line against this company in California for this exact problem.

Model
Box information: 5153400
Serial number
36000515343 Disney Baby
Bought from
Walmart, West Virginia
Bought
Jul 15, 2021, about then
Where
Hinton, West Virginia: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
Other Relative
As this report names them
Brand Huggies Snug & Dry Over 27lb., made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(12/7/2021) KIMBERLY-CLARK CORP.: Thank you for notifying us about this report regarding HUGGIES® Snug & Dry diapers. We understand the importance of every child’s safety and comfort, and we have rigorous quality control practices in place when manufacturing Huggies diapers.
All components in our products have been evaluated and tested to ensure that they are safe for their intended use. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When possible, and at the consent of the consumer involved, product samples are requested to allow for close examination of the product in relation to the consumer’s experience. Where product information is provided that allows the specific machine to be identified, quality systems information for the lot are reviewed.
There are a number of causes which can contribute to skin irritation such as changes in diet, antibiotics or new skin care products. Some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products. Also, the close-fitting nature of a diaper allows moisture to build up in the diaper region over time. Excessive moisture in the skin allows irritants to penetrate the skin easier and weakens the skin barrier. There is also greater potential for skin irritation due to rubbing/friction between wet skin and the diaper. Enzymes in urine and stool can then irritate and break down the skin. Excessive moisture and the production of ammonia from the mixing of urine and stool can both increase the pH of baby’s diapered skin, increasing the potential for skin irritation.
Huggies diapers are designed with skin health in mind. They are highly breathable and made to pull fluid in quickly and lock it away from the skin to help keep baby’s skin dry and healthy. They are proven to be safe, and it has been established that there are no materials used in the construction of disposable diapers that either by themselves or with presence of urine or stool can cause a burn. More information regarding skin health and diapers can be found at https://www.diaperanswers.org/diaper-safety-health.
Kimberly-Clark is committed to delivering safe, high quality products, and we appreciate the opportunity to address any concerns.

CPSC report 20211109-8C922-3490579. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Oct 26, 2021, sent to the company Oct 28, 2021, published by CPSC Nov 19, 2021

The product, in the report: Huggies snug and dry and Huggies little movers+plus diaper with Mickey Mouse print size 5

I used Huggies snug and dry [REDACTED] and little movers plus for 5 days and within the first day my son who rarely gets diaper rash developed a diaper rash that was severely painful to the touch. His typical diaper rash cream was not working against it. I also noticed his penis tip was peeled and red. I continued applying cream and That did not solve the problem and it got worse. After having the rash for 5 days I decided to switch diaper brands. I switched to the [REDACTED] with no ointment at all. Immediately during his next diaper change I saw an improvement. This was with no ointment cream or anything. Something is in the Huggies diapers that irritates babies bottoms. I’ve heard thousands of other parents talk about their experiences as well. I never had an issue until this last pack.

Bought from
Walmart
Bought
Oct 17, 2021, about then
Where
Green Bay, Wisconsin: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand HUGGIES, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/10/2021) KIMBERLY-CLARK CORP.: Thank you for notifying us about this report. The safety of our products is an essential priority, and we have rigorous quality control practices in place when manufacturing Huggies diapers.
All components in our products have been evaluated and tested to ensure that they are safe for their intended use. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When possible, and at the consent of the consumer involved, product samples are requested to allow for close examination of the product in relation to the consumer’s experience. Where product information is provided that allows the specific machine to be identified, quality systems information for the lot are reviewed.
Consumer feedback is analyzed on a monthly basis for trends to ensure we do not see a rise in complaints regardless of existing quality control at the manufacturing site. Review of the data for the past three years has shown that this type of report has historically been low.
There are a number of causes which can contribute to skin irritation such as changes in diet, antibiotics or new skin care products. Some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products. Also, the close-fitting nature of a diaper allows moisture to build up in the diaper region over time. Excessive moisture in the skin allows irritants to penetrate the skin easier and weakens the skin barrier. There is also greater potential for skin irritation due to rubbing/friction between wet skin and the diaper. Enzymes in urine and stool can then irritate and break down the skin. Excessive moisture and the production of ammonia from the mixing of urine and stool can both increase the pH of baby’s diapered skin, increasing the potential for skin irritation. More information regarding skin health and diapers can be found at http://www.diaperanswers.org/diaper-safety-health/diapers-cannot-cause-chemical-burns/.
Kimberly-Clark is committed to delivering safe, high quality products, and we appreciate the opportunity to address any concerns.

CPSC report 20211026-3D5EA-2147359052. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Oct 19, 2021, sent to the company Nov 9, 2021, published by CPSC Nov 24, 2021

The product, in the report: Diapers

Caller stated that the diaper caused blisters on her 16 weeks old son’s buttocks. She stated that she noticed that after she had changed the child’s diaper she noticed red blisters but today she noticed that it gotten worse. Caller stated that she has been using the diapers for a month now but this was the first time this occurred.
The manufacturer was contacted and they apologized and suggested that she could take her child to see a physician.
Caller feels that this diaper is unsafe and should be reported.

Model
lot#bi016812s / 7877688
Bought from
Target, Florida
Where
Merritt, Florida: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(11/16/2021) KIMBERLY-CLARK CORP.: Thank you for notifying us about this report regarding HUGGIES® Snug & Dry diapers. We understand the importance of every child’s safety and comfort, and we have rigorous quality control practices in place when manufacturing Huggies diapers.
All components in our products have been evaluated to ensure that they are safe. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. Where product information is provided that allows the specific machine to be identified, quality systems information for the lot are reviewed. The lot code provided in this report allowed us to identify the machine, date and time of manufacture. The production records were carefully reviewed and indicated that the product was manufactured within specifications and no anomalies were noted.
There are a number of causes which can contribute to skin irritation such as changes in diet, antibiotics or new skin care products. Some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products. Also, the close-fitting nature of a diaper allows moisture to build up in the diaper region over time. Excessive moisture in the skin allows irritants to penetrate the skin easier and weakens the skin barrier. There is also greater potential for skin irritation due to rubbing/friction between wet skin and the diaper. Enzymes in urine and stool can then irritate and break down the skin. Excessive moisture and the production of ammonia from the mixing of urine and stool can both increase the pH of baby’s diapered skin, increasing the potential for skin irritation. More information regarding skin health and diapers can be found at http://www.diaperanswers.org/diaper-safety-health/diapers-cannot-cause-chemical-burns/.
Kimberly-Clark is committed to delivering safe, high quality products, and we appreciate the opportunity to address any concerns.

CPSC report 20211019-9E64C-3473215. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Oct 3, 2021, sent to the company Oct 6, 2021, published by CPSC Oct 21, 2021

The product, in the report: Huggies Little Snugglers Red Box Size 2

I was using Huggies Little Snugglers diaper and When i took the diaper off my baby there was a big red burn in the shape of the diaper on my baby’s private area. She was screaming in pain.

UPC
54021
Serial number
3600054021
Bought from
Walmart, New York
Bought
Sep 22, 2021
Where
Morristown, New York: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(10/13/2021) KIMBERLY-CLARK CORP.: Thank you for notifying us about this report. The safety of our products is an essential priority, and we have rigorous quality control practices in place when manufacturing Huggies Little Snugglers diapers.
All components in our products have been evaluated and tested to ensure that they are safe for their intended use. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When possible, and at the consent of the consumer involved, product samples are requested to allow for close examination of the product in relation to the consumer’s experience. Where product information is provided that allows the specific machine to be identified, quality systems information for the lot are reviewed.
Consumer feedback is analyzed on a monthly basis for trends to ensure we do not see a rise in complaints regardless of existing quality control at the manufacturing site. Review of the data for the past five years has shown that this type of report has historically been low and there has not been an increasing trend related to skin irritation.
There are a number of causes which can contribute to skin irritation such as changes in diet, antibiotics or new skin care products. Some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products. Also, the close-fitting nature of a diaper allows moisture to build up in the diaper region over time. Excessive moisture in the skin allows irritants to penetrate the skin easier and weakens the skin barrier. There is also greater potential for skin irritation due to rubbing/friction between wet skin and the diaper. Enzymes in urine and stool can then irritate and break down the skin. Excessive moisture and the production of ammonia from the mixing of urine and stool can both increase the pH of baby’s diapered skin, increasing the potential for skin irritation.
Huggies diapers are designed with skin health in mind. They are highly breathable and made to pull fluid in quickly and lock it away from the skin to help keep baby’s skin dry and healthy. They are proven to be safe, and it has been established that there are no materials used in the construction of disposable diapers that either by themselves or with presence of urine or stool can cause a burn (Shah K. Myths on Chemical Burns in the Diaper Area. Clinical Pediatrics 2017, Vol. 56(5S) 13S–15S). More information regarding skin health and diapers can be found at http://www.diaperanswers.org/diaper-safety-health/diapers-cannot-cause-chemical-burns/
Kimberly-Clark is committed to delivering safe, high quality products, and we appreciate the opportunity to address any concerns.

CPSC report 20211003-1955A-2147359319. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Aug 13, 2020, sent to the company Sep 8, 2020, published by CPSC Sep 22, 2020

The product, in the report: Huggies snug n dry

These diapers still cause chemical burns. This is a recurring issie and I’d like to know why. Many parents have been reporting this issue since at least 2013. These need to be recalled.

Model
Snug n dry
Bought from
Walmart
Bought
Aug 6, 2020
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(9/17/2020) KIMBERLY-CLARK CORP.: Thank you for notifying us about this report. The safety of our products is an essential priority, and we have rigorous quality control practices in place when manufacturing Huggies Snug & Dry diapers.
All components in our products have been evaluated and tested to ensure that they are safe for their intended use. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When possible, and at the consent of the consumer involved, product samples are requested to allow for close examination of the product in relation to the consumer’s experience. Where product information is provided that allows the specific machine to be identified, quality systems information for the lot are reviewed. With this incident report, we did not receive a lot code or sample that would allow us to investigate fully.
Consumer feedback is analyzed on a monthly basis for trends to ensure we do not see a rise in complaints regardless of existing quality control in the manufacturing site. Review of the data for the past five years has shown that this type of report has been historically low and there has not been an increasing trend related to skin irritation.
There are a number of causes which can contribute to skin irritation such as changes in diet, teething, antibiotics or new skin care products. Some people, including little ones, may have unique sensitivities to some of the ingredients used in everyday products. Also, the close-fitting nature of a diaper allows moisture to build up in the diaper region over time. Excessive moisture in the skin allows irritants to penetrate the skin easier and weakens the skin barrier. There is also greater potential for skin irritation due to rubbing/friction between wet skin and the diaper. Enzymes in urine and stool can then irritate and break down the skin. Excessive moisture and the production of ammonia from the mixing of urine and stool can both increase the pH of baby’s diapered skin, increasing the potential for skin irritation.
Huggies diapers are designed with skin health in mind. They are highly breathable and made to pull fluid in quickly and lock it away from the skin to help keep baby’s skin dry and healthy. They are proven to be safe, and it has been established that there are no materials used in the construction of disposable diapers that either by themselves or with presence of urine or stool can cause a chemical burn ([REDACTED] Myths on Chemical Burns in the Diaper Area. Clinical Pediatrics 2017, Vol. 56(5S) 13S–15S). More information regarding skin health and diapers can be found at http://www.diaperanswers.org/diaper-safety-health/diapers-cannot-cause-chemical-burns/
Kimberly-Clark is committed to delivering safe, high quality products, and we appreciate the opportunity to address any concerns.

CPSC report 20200813-98416-2147370499. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Oct 10, 2018, sent to the company Jan 29, 2019, published by CPSC Feb 12, 2019

The product, in the report: Huggies Pull-ups Training Pants

Every time my child uses Huggies brand pull-ups she gets a bad rash on her butt. It is very , bumpy and itchy/painful. We switched to [REDACTED] and the rash went away. We tried Huggies again and the rash returned.

Model
Pull-ups Training Pants
Where
Stillwater, Minnesota: Unspecified
Who was involved
Age 3, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(2/6/2019) KIMBERLY-CLARK CORP.: Thank you for letting us know about this consumer’s experience with PULL-UPS® disposable training pants. We are so sorry to hear of any discomfort that her child may have had. The safety of our products is a priority and all components in our products have been evaluated and tested to ensure that they are safe for their intended use. We would like to learn as much as possible and ask that the consumer contact us at 1-800-544-1847 so that we may help. Our consumer care team is available weekdays from 7:30am to 7pm CT.
Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When possible, and at the consent of the consumer involved, product samples are requested to allow for close examination of the product in relation to the consumer’s experience. Where product information is provided that allows the specific machine to be identified, quality systems information for the lot are reviewed. With this incident report a manufacturer lot code was not provided so no further investigation can be performed.
We will continue to monitor and investigate all consumer reports and Kimberly-Clark remains vigilant in ensuring the safety of our products for all of our consumers.

CPSC report 20181010-ADC82-1801676. Submitter: Federal Government Agency Search for it on SaferProducts.gov
Hurt, care not known
Made Nov 22, 2017, sent to the company Apr 11, 2018, published by CPSC Apr 25, 2018

The product, in the report: Package of 88 Size 3 diapers

This caller is reporting size 3 box of 88 diapers purchased from retailer in [REDACTED] around Sunday, November 19, 2017. Lot# on inside package of 22 diapers PA727406B 0316, on the box the UPC# 03600040812 6 _ PA727406X 03:22 __ Department# HLSG53-88 Caller’s daughter opened the box and got one of the diapers out to put it on her 5 month old baby, then opened the diaper, but when she ran her hand down the side it scratched her right thumb. She put these diapers to the side and used old ones that she had used previously. When the daughter returned home from work the following day she and the caller (her mother) went through the diapers purchased around November 19th and found six more diapers with the sharp objects in them. This is six out of twenty two. They are using the diapers that do not have the sharp objects in them after checking each diaper very carefully. She is asking that these diapers be inspected to identify the sharp objects before a baby is injured by them. The caller contacted Huggies November 21, 2017 but was advised only to send the diapers to them and they would refund her money. She said that this is unacceptable and is reporting this as a potentially severe laceration hazard for babies whose caregivers may not notice the sharpness.

Model
PA727406B 0316 on separately packaged, on the box _ PA72740
UPC
03600040812 6
Bought from
Target, Maryland
Bought
Nov 19, 2017
Where
Silver Spring, Maryland: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(4/16/2018) KIMBERLY-CLARK CORP.: Thank you for notifying us about this report. The safety of our products is an essential priority and we have rigorous quality control practices, including metal detection equipment, in place when manufacturing HUGGIES® Little Snugglers diapers.
We take our responsibility to provide families with products they can use with confidence very seriously. We can confirm the consumer reached out to our Consumer Care team. With information provided by the consumer, we were able to identify the machine, date and time of manufacture. The data we were able to identify from the production shift was carefully reviewed and no anomalies to explain what she described were noted. In addition, we requested that the consumer return samples to allow us to investigate fully, and a pre-paid UPS kit was provided for convenience. When the samples were not received, we followed-up with the consumer to request them again. To date, we have not received the product samples, but hope to receive them in the future.
Kimberly-Clark is committed to delivering safe, high quality products, and we appreciate the opportunity to address any concerns.

CPSC report 20171122-D3BB2-1714484. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made May 11, 2017, sent to the company May 19, 2017, published by CPSC Jun 12, 2017

The product, in the report: Buggies Pull Ups, size 2-3T, Lion Guard designs

I purchased a package of Huggies Pull-Ups in size 2-3T for my two year old son to aid in potty training him. May 10th was the first time we used the product. He used two diapers and wound up with huge blisters in his diaper area. We immediately discontinued using the Huggies Pull-Ups and started treating his injuries.

Bought from
Walmart, Massachusetts
Bought
May 4, 2017, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 2, Male
The reporter’s relation to them
My Child
As this report names them
Brand Huggies Pull Ups, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/5/2017) KIMBERLY-CLARK CORP.: Thank you for bringing this report about PULL-UPS® disposable training pants to our attention. We understand the importance that a parent places on their child’s safety, and we appreciate the opportunity to respond to this parent’s concerns. We are sorry for the distress this child experienced while using PULL-UPS® training pants.
PULL-UPS® training pants are evaluated to ensure that they are safe for their intended use. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When possible, and at the consent of the consumer involved, product samples are requested to allow for close examination of the product in relation to the consumer’s experience. We have taken action to partner with the parent involved to conduct a further investigation into this matter.
Kimberly-Clark remains vigilant in ensuring the safety of our products for all of our consumers and is committed to working directly with this parent.

CPSC report 20170511-435C0-2147401589. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jan 5, 2016, sent to the company Jan 13, 2016, published by CPSC Feb 9, 2016

The product, in the report: Huggies Slip on Diapers 20 count Sz 5

My daughter developed a severe staph infection after using Huggies Slip-on diapers. She ended up in the hospital to have a large abscess drained and was placed on IV antibiotics. The problem specifically started with the diapers. This was our first time using Huggies on her. After wearing 2 of the diapers she broke out in weird little pimples, not like a normal diaper rash. Some went away others begin to swell, so she was placed on an antibiotic cream. After it didn’t clear, we suspected the diapers. But by this time, (less than 2 days latr), we were in the ER with a high fever and 2 absesses. Even the ER doctor suggsted it was caused by diapers and asked if we had used this brand. She had seen several cases like my daughters in recent months, all had been using Huggies of some sort. There is no history of her having staph, anyone in my family having it, or even of her having diaper rashes. She has had maybe 2 rashes that were light in the past with other diaper brands.

UPC
3600025810
Bought from
Krogers, Ohio
Bought
Dec 30, 2015
Where
Portsmouth, Ohio: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(1/22/2016) KIMBERLY-CLARK CORP.: Thank you for bringing this report about HUGGIES® Slip-On diapers to our attention. We understand the importance that a parent places on their child’s safety, and we appreciate the opportunity to respond to this parent’s concerns. We are sorry for the distress this child experienced while using HUGGIES® Slip-On diapers.
HUGGIES® Slip-On diapers are evaluated to ensure that they are safe for their intended use. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When possible, and at the consent of the consumer involved, product samples are requested to allow for close examination of the product in relation to the consumer’s experience. We have taken action to partner with the parent involved to conduct a further investigation into this matter.
Kimberly-Clark is committed to delivering safe, high quality products, and we appreciate the opportunity to address any concerns.

CPSC report 20160105-FD27C-2147425072. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Aug 19, 2015, sent to the company Aug 27, 2015, published by CPSC Sep 18, 2015

The product, in the report: Huggies Diapers Snug and Dry size 5

I wanted to start off by saying that I have used Huggies diapers for my 2 year old son for over 1.5 years and have been pleased with the quality of the diapers up until last night. It was very disturbing and saddening to find maggot-like bugs in the diapers. I have used up almost the entire box before my husband found these bugs. Some were still alive! And I have taken pictures of them as proof as well as bagged one of them up. After finding these bugs in the diapers, we went online to research. Apparently this has happened before to other families which is absolutely unacceptable! I am not sure what processes they have in place to ensure this wouldn’t happen, but it’s clearly not working. I purchased these boxes from either Target or Walmart. I do not believe that these stores are the issue. I believe the issue stems from the manufacturing plant as other people have had the same issues that lives across the world. What is more heartbreaking is that my son has complained of his private area hurting/itching for weeks and every time I checked, my thought was to look for a rash. Never in a million years did I think he had maggot-like bugs biting him! I need answers.

Bought from
Walmart
Bought
Jul 20, 2015, about then
Where
Charlotte, North Carolina: Home/Apartment/Condominium
Who was involved
Age 2, Male
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(9/10/2015) KIMBERLY-CLARK CORP.: Thank you for bringing this report about HUGGIES® Snug and Dry diapers to our attention. We understand the importance that a parent places on their child’s safety, and we appreciate the opportunity to respond to this parent’s concerns. Concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives.
When this inquiry was shared with us, we used the product information provided to identify the machine, date and time of manufacture. The data we were able to identify from the production shift was carefully reviewed and indicated that the product was manufactured within specifications. An independent review was performed and indicated that the live insect evaluated could not have been packaged during the time of manufacturing based on the date of production. In addition, pest control records were reviewed and shown to be up to date.
Reports of this specific nature are extremely rare, however, we will continue to monitor and investigate all consumer reports including reports of this nature. Kimberly-Clark is committed to delivering safe, high quality products, and we appreciate the opportunity to address any concerns

CPSC report 20150819-67530-2147429187. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jul 14, 2015, sent to the company Jul 22, 2015, published by CPSC Aug 5, 2015

The product, in the report: Huggies little movers size 4

I bought the huggies little movers diapers for the the first time and after using half a pack about 35, I notice bruising on my baby’s waist where the front blue grip strip stays on the baby. One side of her waist at a time got bruised. I took pictures and stopped us in the diapers.

UPC
036000407402
Bought from
target
Bought
Jul 1, 2015
Where
North Richland Hills, Texas: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(8/4/2015) KIMBERLY-CLARK CORP.: Thank you for bringing this report about HUGGIES® Little Movers diapers to our attention. We understand the importance that a parent places on their child’s safety, and we appreciate the opportunity to respond to this parent’s concerns. We are sorry for the distress this child experienced while using HUGGIES® Little Movers diapers.
HUGGIES® Little Movers diapers are evaluated to ensure that they are safe for their intended use. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When possible, and at the consent of the consumer involved, product samples are requested to allow for close examination of the product in relation to the consumer’s experience. We have taken action to partner with the parent involved to conduct a further investigation into this matter.
Kimberly-Clark remains vigilant in ensuring the safety of our products for all of our consumers and is committed to working directly with this parent.

CPSC report 20150714-6CFB8-2147430285. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jun 25, 2014, sent to the company Jul 2, 2014, published by CPSC Jul 17, 2014

The product, in the report: Diapers

I was using [REDACTED] as soon as my daughter hit size 2 she got the mosy terrible rash I have ever seen! (I’ve worked at 2 daycare centers so I know what normal rashes are) this was horrible Her skin was blistered and red. It took me a while to realize it was the diapers. After switching diapers Ive had no problem. Until recently Im now trying to potty train I put her in huggies pull ups and the same rash came back. Its frustrating because Im potty training the longest she’s left in a diaper is when she’s sleeping otherwise Im constantly having Het sit on her potty and changing her

Bought from
Walmart, Minnesota
Bought
Jun 10, 2014
Where
Deerwood, Minnesota: Unspecified
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Huggies pull ups, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(7/16/2014) KIMBERLY-CLARK CORP.: Thank you for bringing this report about PULL-UPS® disposable training pants to our attention. We understand the importance that a parent places on their child’s safety, and we appreciate the opportunity to respond to this parent’s concerns.
The safety of our products is a priority. You can be confident that all components in our products have been evaluated and tested to ensure that they are safe for their intended use. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When possible, and at the consent of the consumer involved, product samples are requested to allow for close examination of the product in relation to the consumer’s experience. Where product information is provided that allows the specific machine to be identified, quality systems information for the lot are reviewed.
Samples were not available for examination. Based on the date the consumer mentioned the incident occurred, we reviewed complaint data from the timeframe during which the product was believed to have been manufactured. Trends for this type of incident remain low.
Kimberly-Clark remains vigilant in ensuring the safety of our products for all of our consumers. We continue to monitor and investigate all consumer reports including reports of this nature.

CPSC report 20140625-189A0-1410793. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jun 23, 2014, sent to the company Jul 1, 2014, published by CPSC Jul 16, 2014

The product, in the report: Huggies pull ups, size 4

Hi, our son, [REDACTED], is 2.5y old. we just started using pull ups, but had to stop them almost immediately. He developed a severe rash (we have lots of pictures). first it started around the inner part of the upper legs, then it spread out down to his toes and some on his arms/hands. we went to doctors care the first night, they had no idea what to do with him. the following morning we went to his pediatrician, he was shocked with the severity of the rash. The doctor advised us to start soothing baths with and stop all other baby products. the soothing baths and soothing lotion/cream did help him with itch and the blisters started to dry out after the 4-th day. now, its been 2 weeks and all blisters are gone and his legs and arms are covered in spots of new skin. we wanted to try one more time with the pull ups, it took maybe 20 minutes and he developed redness and his skin around the inner part part the legs started to bump up and started to itch and cry. we immediately shower him and used the soothing lotion. this did help a bit, but it took very long time to calm him down. he did fall asleep after a good hour of crying and scratching his sides and he did hurt him self because of the severe rash/itch. we went back to using [REDACTED]. so far, we have no problem with using them.

Model
pull ups, boys
Bought from
sams club, South Carolina
Bought
May 13, 2014, about then
Where
MYRTLE BEACH, South Carolina: Home/Apartment/Condominium
Who was involved
Age 2, Male
The reporter’s relation to them
My Child
As this report names them
Brand huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(7/16/2014) KIMBERLY-CLARK CORP.: Thank you for bringing this report about PULL-UPS® disposable training pants to our attention. We understand the importance that a parent places on their child’s safety, and we appreciate the opportunity to respond to this parent’s concerns. We are sorry for the distress this child experienced while using PULL-UPS® training pants.
PULL-UPS® training pants are evaluated to ensure that they are safe for their intended use. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When possible, and at the consent of the consumer involved, product samples are requested to allow for close examination of the product in relation to the consumer’s experience. We have taken action to partner with the parent involved to conduct a further investigation into this matter,.
Kimberly-Clark remains vigilant in ensuring the safety of our products for all of our consumers and is committed to working directly with this parent.

CPSC report 20140623-74E9D-2147443424. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 24, 2014, sent to the company Mar 4, 2014, published by CPSC Mar 26, 2014

The product, in the report: huggies size 1 diapers white with purple and blue

I was changing my 7 weeks old baby’s diaper when I noticed something tiny and dark in the diaper around the waist band. it was a sharp metal shard. I looked at the other diapers and found that they also had small metal shards .

Bought from
gift
Where
lyman, Maine: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/18/2014) KIMBERLY-CLARK CORP.: Thank you for notifying us about this report regarding HUGGIES® diapers. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. We have been in contact with this consumer to learn as much as possible about the situation and to address any questions or concerns she may have. We extend our apologies for any distress that she has experienced. The situation that the consumer described is unusual and we are trying to determine what may have happened. When this inquiry was shared with us, we used the product information provided to identify the machine, date and time of manufacture. The data we were able to identify from the production shift was carefully reviewed and there were no anomalies noted. We have received the actual sample from the consumer and are currently conducting further investigation. Kimberly-Clark is committed to delivering safe, high quality products, and we appreciate the opportunity to address any concerns

CPSC report 20140223-335DB-2147447027. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Jan 17, 2014, sent to the company Feb 12, 2014, published by CPSC Feb 28, 2014

The product, in the report: disposable diapers size 4

(01/14/2014) The consumer stated that her child had a little rash. She slept in her Huggies diaper all night. The next morning the consumer discovered that her bottom was beet read. She cleaned her bottom and put ointment and diaper rash cream on it. She put another Huggies diapers on her.
The babysitter called her later on in the day and advised her that the rash looked worse. The baby sitter stated that it looked like a burn. The consumer went to the baby sitter’s home and got her daughter. She took her to St. Joseph’s Hospital in Berea, Ky.
The consumer was advised that the child had second degree burns on her bottom. She was given a compound mixture of burn ointment to put on her child. The medical personnel advised her that it was burn and not a diaper rash.

Bought from
Kroger, Kentucky
Bought
Nov 9, 2013, about then
Where
Richmond, Louisiana: Home/Apartment/Condominium
Who was involved
Age 1, Female
The reporter’s relation to them
My Child
As this report names them
Brand Huggies Snug N Dry, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(2/26/2014) KIMBERLY-CLARK CORP.: Thank you for letting us know about this consumer’s experience with HUGGIES® Snug and Dry diapers. We are so sorry for any discomfort that the little one may have had. We would like to learn as much as possible and ask that the consumer contact us at 1-800-544-1847 so that we may help.
The safety of our products is a priority. You can be confident that all components in our products have been evaluated and tested to ensure that they are safe for their intended use.
Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When possible, and at the consent of the consumer involved, product samples are requested to allow for close examination of the product in relation to the consumer’s experience. Where product information is provided that allows the specific machine to be identified, quality systems information for the lot are reviewed. We were unable to reach the consumer, and samples were not available for examination.
Kimberly-Clark remains vigilant in ensuring the safety of our products for all of our consumers. We continue to monitor and investigate all consumer reports including reports of this nature.

CPSC report 20140117-4D743-1382917. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Dec 14, 2013, sent to the company Dec 23, 2013, published by CPSC Jan 8, 2014

The product, in the report: Huggies little movers disposable diapers size 6

My 19 month old used [REDACTED] brand and we suddenly switched to Huggies little movers. The next day I noticed he kept scratching his inner thighs and legs. The next night at bed time he had red burn type marks on his inner thighs both sides and his stomach n back.

Bought from
Independent grocery
Bought
Nov 18, 2013
Where
Yellowknife, Canada: Home/Apartment/Condominium
Who was involved
Age 1, Male
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(1/7/2014) KIMBERLY-CLARK CORP.: Thank you for letting us know about this consumer’s experience with HUGGIES® Little Movers diapers. We are so sorry for any discomfort that the little one may have had. We would like to learn as much as possible and ask that the consumer contact us at 1-800-544-1847 so that we may help.
The safety of our products is a priority. You can be confident that all components in our products have been evaluated and tested to ensure that they are safe for their intended use.
Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When possible, and at the consent of the consumer involved, product samples are requested to allow for close examination of the product in relation to the consumer’s experience. Where product information is provided that allows the specific machine to be identified, quality systems information for the lot are reviewed.
No consumer contact could be identified for this report, and samples were not available for examination. Based on the date the consumer mentioned the incident occurred, we reviewed complaint data from the timeframe during which the product was believed to have been manufactured. Trends for this type of incident remain low.
Kimberly-Clark remains vigilant in ensuring the safety of our products for all of our consumers. We continue to monitor and investigate all consumer reports including reports of this nature.

CPSC report 20131214-8A53D-2147449058. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Nov 12, 2013, sent to the company Nov 19, 2013, published by CPSC Dec 11, 2013

The product, in the report: huggies snug and dry

Huggies Snug and Dry
We switched to them the other day and my boys butt went cherry red by the next diaper change. I thought it was a regular diaper rash but saw a post on facebook about it possibly being a chemical burn. I also googled it and saw a lot more parents are reporting the same thing. So I told the wife to give him a bath and switch to a different type of diaper. Within 2hrs my wife said his butt was already getting better by noon. By the time I got home from work, 4pm, the redness was all gone. I think if I kept on assuming it was a diaper rash I think it would have gotten ugly. People say it’s the chemical in the gel lining they use in that particular diaper. Might be something you want to look into. If you want samples I can send you what I have left of it.

Bought from
amazon
Bought
Sep 4, 2013
Where
Garden Grove, California: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(12/3/2013) KIMBERLY-CLARK CORP.: Thank you for notifying us about this report regarding HUGGIES® diapers. We have been in contact with this consumer to learn as much as possible about the situation and to address any questions or concerns he may have. We extend our apologies for any distress that he and his son have experienced.
The safety of our products is a priority. You can be confident that all components in our products have been evaluated and tested to ensure that they are safe for their intended use.
Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When possible, and at the consent of the consumer involved, product samples are requested to allow for close examination of the product in relation to the consumer’s experience. Where product information is provided that allows the specific machine to be identified, quality systems information for the lot are reviewed. We have taken action to partner with the parent involved to conduct a further investigation into this matter, and a prepaid mailing envelope has been provided to return a sample to us.
Kimberly-Clark remains vigilant in ensuring the safety of our products for all of our consumers. We continue to monitor and investigate all consumer reports including reports of this nature.

CPSC report 20131112-47F71-2147449975. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Nov 12, 2013, sent to the company Jan 16, 2014, published by CPSC Feb 3, 2014

The product, in the report: disposal diapers

(11/10/2013) The consumer noticed a red looking rash and blisters around the diaper area of her son’s leg. The consumer stated that her son had never had a diaper rash. The consumer used a diaper cream to get rid of the rash. The rash did not go away. The consumer stated that she used about nine of the disposal diapers. The consumer stated that she saw an article on line in reference to the burns. When she changed to a different brand, the rash went away and the burns did not get any bigger. The consumer stated that she has a doctor’s appointment for 11/12.
(11/12/2013) The consumer contacted the manufacturer. She spoke to [REDACTED]. The consumer was advised that the company was aware of the problem. The consumer was offered a gift card to replace the diapers with another brand. The consumer accepted the offer.

Model
Lot #DI322615X00140719
Bought from
Sam’s Club, West Virginia
Bought
Nov 9, 2013, about then
Where
Athens, Ohio: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Huggies Snug & Dry Size 5, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

CPSC report 20131112-ACF31-1367499. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Nov 8, 2013, sent to the company Dec 2, 2013, published by CPSC Dec 16, 2013

The product, in the report: infant diaper, size 5

The responded is filing the report on behalf of the consumers.
A 21 month old infant, male wore the diaper for approximately 2 hours. The consumer changed the diaper, because the baby was crying. The father found that some of the stitching had torn away from the diaper and some of the gel had leaked from inside of the diaper onto his son’s leg. The father discovered that the infant had a reddish rash on the back of his leg. The father used a wet wipe on the affected areas and some of the skin came off of the baby. This happened at approximately 4:00pm.
The wife arrived home around 6:30pm and they took the baby to the Emergency Room, [REDACTED] Hospital, [REDACTED]. The baby was seen by a physician and it was determined that the baby sustained 2nd degree chemical burns to his leg. The baby was treated and released the same day. An ointment was applied to the wounds and “strep throat” was ruled out as a cause, while at the hospital.
(11/4/2013) The consumers took their baby to The Pro Health Pediatric and [REDACTED]., where he was seen by [REDACTED], Physician Assistant. The respondent is unsure of what treatment may have been provided by this doctor.
(11/7/2013) The consumers took the baby to a “burn specialist”, Dr. [REDACTED]. The respondent is unsure of what treatment may have been provided by this doctor.
(date unknown) The mother sent the manufacturer and email through their website and she received a call back on 11/4/2013.
(11/4/2013) [REDACTED], Mfr’s rep., Tel: [REDACTED], called the consumer and said that she would provide them with a postage paid overnight envelope and asked that the consumer send 1 of diapers from that package back to them. She also discussed possible payment for the consumer’s medical bills. The consumers “did not” send any of the diapers back to the mfr.
The consumer also placed information about her incident on the Internet and the respondent indicated that it went viral.
It is unknown how many diapers were in the package. It is unknown if this manufacturer’s brand of diapers is typically used by the consumers or if they have ever experienced any similar problems in the past.
The respondent saw some pictures of the babies burns and based on pictures, there were several burns (2 burns ¾” in dia and 2 were ¼” dia). There was also an approx. 4” dia. burn to the upper right leg and an approx. 6” L x 3” W burn to the lower right leg.

Model
Lot #: BI321815B (was on all of the diapers)
Bought from
Stop and Shop, New York
Bought
Oct 26, 2013, about then
Where
Unspecified: Other
Who was involved
Age 1, Male
The reporter’s relation to them
No Relationship
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(12/12/2013) KIMBERLY-CLARK CORP.: Thank you for bringing this report about HUGGIES® diapers to our attention. We understand the importance that a parent places on their child’s safety, and we appreciate the opportunity to respond to this parent’s concerns.
Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When this inquiry was shared with us, we used the product information provided to identify the machine, date and time of manufacture. The data we were able to identify from the production shift was carefully reviewed and indicated that the product was manufactured within specifications. When possible, and at the consent of the consumer involved, product samples are requested to allow for close examination of the product in relation to the consumer’s experience. We have taken action to partner with the parent involved to conduct a further investigation into this matter, and a prepaid mailing label has been provided to return a sample to us. To date, though, Kimberly-Clark has not had any product returned to it.
Kimberly-Clark remains vigilant in ensuring the safety of our products for all of our consumers and is committed to working directly with this parent to determine what caused this issue.

CPSC report 20131108-179B0-1367298. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Nov 8, 2013, sent to the company Nov 19, 2013, published by CPSC Dec 11, 2013

The product, in the report: Huggies Snug and Dry Diapers

I changed my daughter yesterday and then changed her again about 2 hours later. During the first change there was no sign of irritation. When I went to change there the 2nd time I noticed an extremely bad rash that was starting to blister. I was extremely nervous so I rushed her up to urgent care. I was inrmed by the dr that she has a chemical burn. The diapers that we just started using were the Huggies Snug and Dry and have used only a few out of the pack. We have never used these in the past and she does not have previous diaper rash irritations. She also does not have sensitive skin. The dr prescribed us 2 oitments to place on the affected area and informed me to stop using these diapers immediately. My daughter is in horrible pain and you can not even change her without her screaming from using a wipe or warm wash cloth. We have gone out and purchased the [REDACTED] oatmeal bath and the dr said that should help as well. The dr informed us to leave her diaper off as much as possible to let it get some air. I am extremely mad that we are going through this due to these diapers.

Model
Snug and Dry
UPC
03600036445
Bought from
Sams Club, Minnesota
Bought
Oct 23, 2013, about then
Where
Rogers, Minnesota: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Hugies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(12/3/2013) KIMBERLY-CLARK CORP.: Thank you for notifying us about this report regarding HUGGIES® Snug & Dry diapers. We have been in contact with this consumer to learn as much as possible about the situation and to address any questions or concerns she may have. We extend our apologies for any distress that she and her daughter have experienced.
The safety of our products is a priority. You can be confident that all components in our products have been evaluated and tested to ensure that they are safe for their intended use.
Because concerns regarding the safety of Kimberly-Clark products are taken very seriously, they are investigated by an interdisciplinary team including safety and quality representatives. When this inquiry was shared with us, we used the product information provided to identify the machine, date and time of manufacture. The data we were able to identify from the production shift was carefully reviewed and indicated that the product was manufactured within specifications and no anomalies were noted. We have taken action to partner with the parent involved to conduct a further investigation into this matter, and a prepaid mailing envelope has been provided to return a sample to us.
Kimberly-Clark is committed to delivering safe, high quality products, and we appreciate the opportunity to address any concerns.

CPSC report 20131108-A597E-2147450080. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Nov 8, 2013, sent to the company Nov 19, 2013, published by CPSC Dec 4, 2013

The product, in the report: Disposable diapers

I have a 2 year old and a 1 year old and I had been loyal Huggies Snug and Dry uses since the day they were born until the new “surefit” came out. I bought the first box and was disappointed due to my kids peeving out of the diapers within a hr or so. Then I started to notice a rash starting to show up. I was blessed and my kids both only had very seldom diaper rashes and that was usually only when they had received some sort of antibiotic. The rash continuously got worse and worse through the continued use of the “surefit” brand. Between the two of my kids we probably visited the doctor 10 times or so for the rash/burn. We tried multiple medications. By mouth, and paste(prescription and non prescription.) nothing helped it or even slightly made the rash better. My kids would literally scream every Time they urinated. It got so bad with my 2 year old that we ended up in the er getting a urine sample because they swore that she had an urinating tract infection. never related it to the diapers until I decides to change brands because everything else I had done to help the rash didn’t work. After a week of wearing a different diapers they both were diaper rash free. I was still upset simply because I was an absolute huggies lover so I called huggies and told them what was going on. They told me they were aware that the new “surefit” leaves gel residue and yes they do state that on the box(which they made sure I knew) but no where does it say that the gel may cause some sort of reaction of rash. I basically begged them to go back to the old style and they made it perfectly clear to me that they had no intentions of going back to the old style and that the “surefit” was here to stay! I was also made out to look like a liar because they told me that they hadn’t had anyone else to complain about the new “surefit” what makes me even more furious is the fact that I was not the only one and more and more babies are being affected by these “surefit” diapers! If all of us have already complained then there is absolutely no explanation as to why Huggies doesn’t have an answer to Why these diapers are doing this!

Where
Mobile, Alabama: Unspecified
Who was involved
Age 2, Female
The reporter’s relation to them
My Child
As this report names them
Brand Huggies snug and dry surefit size 4, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(12/3/2013) KIMBERLY-CLARK CORP.: Thank you for bringing this report about HUGGIES® Snug and Dry diapers to our attention. We understand the importance that a parent places on their child’s safety, and we are sorry for any distress that she and her little ones experienced.
Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When this parent contacted us, we used the product information provided to identify the machine, date and time of manufacture. The data we were able to identify from the production shift was carefully reviewed and indicated that the product was manufactured within specifications and no anomalies were noted.
Kimberly-Clark is committed to delivering safe, high quality products, and we appreciate the opportunity to address any concerns

CPSC report 20131108-F243C-2147450105. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Feb 15, 2013, sent to the company Feb 26, 2013, published by CPSC Mar 20, 2013

The product, in the report: Huggies Little Snugglers Diapers, Size 1, 84-count case, Lot UT233401B

My son broke out in a horrible rash after using one Huggies Little Snugglers diaper for less than an hour. Over the next few days his condition went from bad to worse. He went from having a very red diaper rash anywhere the diaper touched that to a rash with welts, open sores, and bleeding in the areas the diaper came in contact with his skin. I rushed him to an Urgent Care after his condition worsened where he was prescribed a medication, was instructed to use two OCT medications, and eventally after 10+ days his condition finally started to clear up and the sores began to heal. As a result of using this diaper he now has numerous scars and was in visible high amount of pain in a very sensitive area for days. I contacted Huggies to tell them what happened, but they have done little about it and do not seem to care of the damnage their product has caused.

Model
Little Snugglers
UPC
036000305241
Bought from
Target, Illinois
Bought
Feb 5, 2013
Where
Alton, Illinois: Home/Apartment/Condominium
Who was involved
Age 0, Male
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(3/11/2013) KIMBERLY-CLARK CORP.: Thank you for bringing this report about HUGGIES® Little Snugglers diapers to our attention. We understand the importance that a parent places on their child’s safety, and we appreciate the opportunity to respond to this parent’s concerns.
Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When this inquiry was shared with us, we used the product information provided to identify the machine, date and time of manufacture. The data we were able to identify from the production shift was carefully reviewed and indicated that the product was manufactured within specifications. When possible, and at the consent of the consumer involved, product samples are requested to allow for close examination of the product in relation to the consumer’s experience. We have taken action to partner with the parent involved to conduct a further investigation into this matter, and a prepaid mailing label has been provided to return a sample to us. Kimberly-Clark is committed to delivering safe, high quality products, and we appreciate the opportunity to address any concerns.

CPSC report 20130215-B9454-2147458768. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Feb 9, 2013, sent to the company Feb 19, 2013, published by CPSC Mar 5, 2013

The product, in the report: Huggies - Snug and Dry Economy Plus - Size 1

Hi, After a long deliberation we chose to use Huggies over [REDACTED] and though most of them met our expectations we were disappointed when we found few of them had adhesive in their interiors. How we found out? That was a very sad day for us and for our baby. She had been continously crying since morning and we had no clue what was going wrong. We called up doctor, monitored her temperature, but all in vain. And accidently my wife while changing her diaper found out that the diaper baby was wearing had stuck to her tummy area below the belly button and it was pulling her skin when ever she tried to move her legs. That was a very painful day for all our family members. We thought that as an aberration, but now have found the same problem in around twenty more diapers in the ‘Huggies Snug and Dry Diapers’ 258 count box. They have an adhesive that sticks to the baby’s skin. I have provided the samples to the company for analysis and hope the company takes measures to avoid such major quality issues esp in the products meant for babies. Initially I thought of avoiding taking the issue formally, but I found a similar report filed in the past without any conclusive outcome. The report# is 20121101-A2E84-2147462308

Model
Lot# PA225306F
Bought from
Amazon
Bought
Oct 14, 2012
Where
Milpitas, California: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(2/28/2013) KIMBERLY-CLARK CORP.: Thank you for bringing this report about HUGGIES® diapers to our attention. We understand the importance that a parent places on their child’s safety, and we appreciate the opportunity to respond to this parent’s concerns. We are sorry for the distress her daughter experienced while using HUGGIES® diapers.
When this inquiry was shared with us, we used the product information provided to identify the machine, date and time of manufacture. The data we were able to identify from the production shift was carefully reviewed. We obtained a sample from the consumer and initiated an investigation for the alleged observation to determine if there are any steps that we can take to prevent a recurrence. We will continue to monitor and investigate all consumer reports including reports of this nature.
Kimberly-Clark remains vigilant in ensuring the safety of our products for all of our consumers and is committed to working directly with this parent to determine what caused this issue.

CPSC report 20130209-A6697-2147458955. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Nov 1, 2012, sent to the company Nov 16, 2012, published by CPSC Dec 3, 2012

The product, in the report: Huggies diaper size 3 for baby more than 16lbs

I use Huggies diaper for my baby. She is five months old. My baby had regular check up in oct 3, and she is a well baby. But 4 days after her check up, when I changed her diaper I found her skin where the diaper used has much little pimples and a piece of rash, I got a clean diaper for her, then I found inside the diaper there is a big piece of glue, and the surface of the diaper is very rough. I’m thinking diaper should be clean and soft for baby skin and that glue shouldn’t happen on it. I took her to see doctor the day after and till now I still have to use the doctor’s ointment on her skin every time when I change her diaper..

Model
Size 3
Serial number
B1204809b7717306
Where
Homestead, Florida: Home/Apartment/Condominium
Who was involved
Age 0, Female
The reporter’s relation to them
My Child
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(11/30/2012) KIMBERLY-CLARK CORP.: Thank you for letting us know about this consumer’s experience with HUGGIES® diapers. We are so sorry for any discomfort that the little one may have had. We would like to learn as much as possible and ask that the consumer contact us at 1-800-544-1847 so that we may help.
Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When possible, and at the consent of the consumer involved, product samples are requested to allow for close examination of the product in relation to the consumer’s experience. Where product information is provided that allows the specific machine to be identified, quality systems information for the lot are reviewed.
No consumer contact could be identified for this report, and samples were not available for examination. A review of quality system data was completed based on the information provided in the report. Based on the date the consumer mentioned the incident occurred, we reviewed complaint data from the timeframe during which the product was believed to have been manufactured. No unusual trends or incidents were noted.
Kimberly-Clark remains vigilant in ensuring the safety of our products for all of our consumers. We continue to monitor and investigate all consumer reports including reports of this nature.

CPSC report 20121101-A2E84-2147462308. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Sep 24, 2012, sent to the company Oct 2, 2012, published by CPSC Oct 17, 2012

The product, in the report: Huggies pull ups training pants

28 month old daughter started using Night time glow in the dark pull ups. 2 nights, on the second night. After bath time. she was 2hours unable to sleep and pulling on her diaper. When I noticed it was full of urine, I removed it and found both butt cheeks very swollen and hot to the touch. I was confined to the area that was wet with urine and in contact with the diaper. Gave children [REDACTED] and [REDACTED] and over the next 2 hours allergic reaction subsided. We used a different brand for the rest of the night. She has no history of allergies, no new food was introduced, no new product was used during bath time, no product was used on buttocks after bath. Believe it to be a reaction to product in diaper. The next day she reacted on her legs only. her buttocks were fine as we had a different diaper on. Turns out we forgot to change the bed sheet and there must have been residue on the sheets. again we treated her. The next night with new bedsheets and diapers, no reactions occurred.

Model
Night time glow in the dark pull ups
UPC
36000 21353
Serial number
bi222218b
Bought from
walgreens, Florida
Bought
Sep 18, 2012
Where
palmetto bay, Florida: Home/Apartment/Condominium
Who was involved
Age 2, Female
The reporter’s relation to them
My Child
As this report names them
Brand huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(10/17/2012) KIMBERLY-CLARK CORP.: Thank you for bringing this report about PULL-UPS® disposable training pants to our attention. We understand the importance that a parent places on their child’s safety, and we appreciate the opportunity to respond to this parent’s concerns. We are sorry for the distress this child experienced while using PULL-UPS training pants.
PULL-UPS training pants are evaluated to ensure that they are safe for their intended use. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. When possible, and at the consent of the consumer involved, product samples are requested to allow for close examination of the product in relation to the consumer’s experience. Where product information is provided that allows the specific machine to be identified, quality systems information for the lot are reviewed.
When this inquiry was shared with us, we used the product information provided to identify the machine, date and time of manufacture. The data we were able to identify from the production shift was carefully reviewed and indicated that the product was manufactured within specifications and no anomalies were noted. We reviewed complaint data from the timeframe during which the product was manufactured. No unusual trends were noted. In addition, irritation complaints were consistent with overall historical trend for this type of complaint, which remains low and stable. We have taken action to partner with the parent involved to conduct a further investigation into this matter, and a prepaid mailing label has been provided to return a sample to us.
Kimberly-Clark remains vigilant in ensuring the safety of our products for all of our consumers and is committed to working directly with this parent.

CPSC report 20120920-F76DD-2147463585. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 22, 2012, sent to the company Mar 22, 2012, published by CPSC Apr 12, 2012

The product, in the report: size four diapers

The consumer noticed while removing the diapers out of their original packaging she saw a metal shard and continued on throughout the day. While applying one of the diapers the consumer noticed one metal shard on the back waist band of the diaper.
The size of the metal shard is less an inch in width and size, similar to the middle section of a staple. She noticed one other piece of metal within the other diapers.
She contacted the firm the week of 2/13/2012 and was advised that they would mail out a package for the diaper to be sent back and evaluated.
The consumer did not use the diaper that had the metal shard and there were no injuries reported.

Model
Lot #pa10604f 6180322
UPC
3600055404
Bought from
Diapers.com
Bought
Nov 1, 2011, about then
Where
Congers, New York: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/5/2012) KIMBERLY-CLARK CORP.: Thank you for notifying us about this report regarding HUGGIES® Overnight diapers. We have been in contact with this consumer to learn as much as possible about the situation and to address any questions or concerns she may have. We extend our apologies for any distress that she has experienced.
We initiated an investigation based on the information provided within the incident report. Also, we have taken action to partner with the parent involved to conduct further investigation into this matter, and a prepaid mailing label has been provided to return a sample to us. The situation that she described with finding a metal shard in the waistband is unusual and we are trying to determine what may have happened. The sample will be extremely helpful in our investigation as we work to determine a cause.
Kimberly-Clark remains vigilant in ensuring the safety of our products for all of our consumers and is committed to working directly with this parent.

CPSC report 20120222-35923-1233032. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Sep 3, 2011, sent to the company Dec 1, 2011, published by CPSC Dec 15, 2011

The product, in the report: Diapers Size 4 for 22-37 lbs.

My son came home from pre-school with blue streaks on his inner thighs and a diaper rash. I was able to use a little rubbing alcohol to remove the streaks. After his bath his legs were streak free. When I went to change his diaper before bed, I noticed the blue streaks were back. I realized that the diapers lined up with the streaks. I called Huggies the next morning and they confirmed that they had a problem with that Lot number.

Model
Snug and Dry
UPC
360055394
Serial number
BI 120508X00:09 303873
Where
Marietta, Unspecified: Home/Apartment/Condominium
Who was involved
Age 2, Male
The reporter’s relation to them
My Parent
As this report names them
Brand Huggies, made or sold by KIMBERLY-CLARK CORP.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/14/2011) KIMBERLY-CLARK CORP.: Kimberly-Clark Manufacturer Comment:
Thank you for notifying us about this report regarding HUGGIES® Snug & Dry diapers. We have been in contact with this consumer to learn as much as possible about the situation and to address any questions or concerns she may have. We extend our apologies for any distress that she and her son have experienced.
The safety of our products is our number one priority. You can be confident that all components in our products, including the ink in the graphics for HUGGIES® diapers, have been evaluated and tested to ensure that they are safe for their intended use, and the color when transferred to skin does not pose a health risk.
Because concerns regarding the safety of Kimberly-Clark products are taken very seriously, they are investigated by an interdisciplinary team including safety and quality representatives. When this inquiry was shared with us, we used the product information provided to identify the machine, date and time of manufacture. The data we were able to identify from the production shift was carefully reviewed and indicated that the product was manufactured within specifications and no anomalies were noted.
HUGGIES diapers have featured colorful graphics for a number of years; and as part of our quality protocol, we monitor color fastness. Based on recent consumer feedback regarding color rub-off, we are in the process of modifying the designs and colors on the outside of HUGGIES Snug & Dry diapers. The diapers with modified graphics are now starting to appear at stores.
Kimberly-Clark is committed to delivering safe, high quality products, and we appreciate the opportunity to address any concerns.

CPSC report 20110903-7C506-2147475677. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 31, 2026 and checked Oct 31, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Huggies diapers

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