Whitestone A Masonic and Eastern Star Community
A nursing home in Greensboro, North Carolina 27407
700 South Holden Road, Greensboro, North Carolina 27407. (336) 299-0031.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 4of 5 CMS’s overall rating
- 0 health citations at the latest inspection cycle North Carolina average: 4.6
- 4.37 nurse hours per resident per day North Carolina average: 3.87
- 1 fine in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
0 health citations at the latest inspection cycle
The North Carolina average is 4.6.
Last standard inspection May 20, 2026.
Most serious in three years: actual harm (G), at a standard and complaint inspection on Apr 17, 2025
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
6 citations in 1 month of the last 36. Last cited Apr 2025. Most serious: actual harm (G). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 6 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 4 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Apr 17, 2025: standard inspection2 citations
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Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Apr 17, 2025: standard and complaint inspection4 citations
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Assist a resident in gaining access to vision and hearing services.
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Ensure that residents are free from significant medication errors.
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Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Oct 26, 2000.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as non profit, other.
- 60 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- 1 fine in the last three years, $25,490 in all.
- No Medicare payment denials in the last three years.
- 4 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Apr 17, 2025 | Fine | $25,490 |
Who does the caring?
4.37 nurse hours per resident per day
The North Carolina average is 3.87.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | North Carolina average |
|---|---|---|
| Nurse hours per resident per day | 4.37 | 3.87 |
| Of which registered nurses | 0.72 | 0.62 |
| At weekends | 3.33 | 3.40 |
| Nursing staff turnover | 54.6% | 48.7% |
| Registered nurse turnover | 50% | 45.7% |
| Administrators who left | 0 | Not given |
Who owns it?
- Masonic and Eastern Star Home of North Carolina, Incorporated owns 100% directly since Nov 1, 1966.
- Life Care Services LLC runs it.
- 27 owners or officers are people: Edward R Johnson (corporate director, 0%); David H Griffith (corporate director, 0%); Debra Howell Owen (corporate director, 0%); David M Sawyer (corporate director, 0%); Norma Underwood (corporate director, 0%); Mark Lewis (runs it (operational or managerial control), 0%); Carl Patton (corporate director, 0%); Amy -Jo Fischer (corporate officer, 0%); Amy -Jo Fischer (corporate director, 0%); Steve Norris (corporate director, 0%); Edward Wells (corporate director, 0%); Bryant Webster (corporate director, 0%); Gilbert De Verne Bailey (corporate director, 0%); Venezela Thomas Slade-Hartman (runs it (operational or managerial control)); Venezela Thomas Slade-Hartman (additional disclosable party (controls, leases property to, or provides services to the home)); Dennis Edwards (corporate officer, 0%); Dennis Edwards (corporate director, 0%); James A Hughes (corporate director, 0%); Joshua Hillegass (runs it (operational or managerial control)); Joshua Hillegass (additional disclosable party (controls, leases property to, or provides services to the home)); Robert Rideout (corporate director, 0%); Tommy R Mills (corporate director, 0%); Joseph K Transou (corporate director, 0%); Linda H Burris (corporate director, 0%); Jerry R Browning (corporate director, 0%); Gene Jernigan (corporate officer, 0%); Gene Jernigan (corporate director, 0%).
- Part of Life Care Services (43 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Masonic and Eastern Star Home of North Carolina, Incorporated | Owns 5% or more directly | 100% | Nov 1, 1966 |
| Public Finance Authority | Holds 5% or more of the mortgage | 83% | Sep 1, 2020 |
| Public Finance Authority | Holds 5% or more security interest | 83% | Sep 1, 2020 |
| Life Care Services LLC | Runs it (operational or managerial control) | 0% | Sep 1, 2021 |
| Life Care Services LLC | Additional disclosable party (controls, leases property to, or provides services to the home) | Apr 24, 2025 |
How do residents fare?
- CMS rates its quality measures 4 of 5 (North Carolina average 3.5).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 4 of 5 |
| Health inspections | 4 of 5 |
| Staffing | 4 of 5 |
| Quality measures | 4 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 5.1 miles, this one had the 12th most health citations at the latest inspection cycle (0; the middle value was 3).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Whitestone A Masonic and Eastern Star Community This nursing home | 0 | |
| Piedmont Hills Center for Nursing and Rehab | 0.5 | 2 |
| Camden Health and Rehabilitation | 2.2 | 1 |
| Friends Homes at Guilford | 3.1 | 2 |
| Maple Grove Health and Rehabilitation Center | 3.3 | 4 |
| Greenhaven Health and Rehabilitation Center | 3.4 | 9 |
| Linden Place Center for Nursing and Rehabilitation | 3.7 | 12 |
| Heartland Living & Rehab at the Moses H Cone Memor | 4.0 | 2 |
| Blumenthal Health and Rehabilitation Center | 4.1 | 32 |
| Adams Farm Living & Rehabilitation | 4.4 | 1 |
| Kindred Hospital East Greensboro | 4.4 | 7 |
| Guilford Health Care Center | 5.1 | 5 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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