VI at Palo Alto
A nursing home in Palo Alto, California 94304
600 Sand Hill Road, Palo Alto, California 94304. (650) 853-5001.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 5of 5 CMS’s overall rating
- 5 health citations at the latest inspection cycle California average: 15.7
- 5.96 nurse hours per resident per day California average: 4.54
- 0 fines in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
5 health citations at the latest inspection cycle
The California average is 15.7.
Last standard inspection Jan 26, 2026.
Most serious in three years: actual harm (G), at a complaint inspection on Mar 22, 2024
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
13 citations in 4 months of the last 36. Last cited Jan 2026. Most serious: actual harm (G). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 13 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 2 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Jan 26, 2026: standard inspection5 citations
-
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
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Provide and implement an infection prevention and control program.
Aug 23, 2024: standard inspection6 citations
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Keep residents’ personal and medical records private and confidential.
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Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Ensure medication error rates are not 5 percent or greater.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Provide and implement an infection prevention and control program.
Mar 22, 2024: complaint inspection1 citation
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 15, 2024: complaint inspection1 citation
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Is it certified, and in good standing?
- Certified for Medicare since Sep 7, 2006.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, limited liability company.
- 44 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- No fines in the last three years.
- No Medicare payment denials in the last three years.
- 2 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Who does the caring?
5.96 nurse hours per resident per day
The California average is 4.54.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | California average |
|---|---|---|
| Nurse hours per resident per day | 5.96 | 4.54 |
| Of which registered nurses | 1.57 | 0.68 |
| At weekends | 5.27 | 4.10 |
| Nursing staff turnover | 21.4% | 36.6% |
| Registered nurse turnover | 23.1% | 37.8% |
| Administrators who left | 0 | Not given |
Who owns it?
- Cc Development Group LLC owns 100% directly since Jun 23, 1999.
- Classic Residence Management Limited Partnership runs it.
- 27 owners or officers are people: A person CMS lists without a name (owns a share through other companies, 1.04%); Steven Dale Fowler (corporate officer, 0%); Cary Maslow (corporate director, 0%); Cary Maslow (additional disclosable party (controls, leases property to, or provides services to the home)); Neal P Boyle (corporate officer, 0%); Thomas J Muszynski (corporate director); Alexander Hibbs (corporate officer, 0%); Valerie Alves (runs it (operational or managerial control)); Valerie Alves (additional disclosable party (controls, leases property to, or provides services to the home)); Jason Halvaei (runs it (operational or managerial control)); Jason Halvaei (additional disclosable party (controls, leases property to, or provides services to the home)); A person CMS lists without a name (additional disclosable party (controls, leases property to, or provides services to the home)); Tomek Koszylko (runs it (operational or managerial control)); Tomek Koszylko (additional disclosable party (controls, leases property to, or provides services to the home)); Tara Cope (corporate director); Bridget Williams (runs it (operational or managerial control)); Bridget Williams (additional disclosable party (controls, leases property to, or provides services to the home)); A person CMS lists without a name (additional disclosable party (controls, leases property to, or provides services to the home)); Yusra N Hussain (runs it (operational or managerial control)); Yusra N Hussain (additional disclosable party (controls, leases property to, or provides services to the home)); A person CMS lists without a name (additional disclosable party (controls, leases property to, or provides services to the home)); John Koselak (runs it (operational or managerial control)); John Koselak (additional disclosable party (controls, leases property to, or provides services to the home)); Melissa G Evraets (runs it (operational or managerial control)); Melissa G Evraets (additional disclosable party (controls, leases property to, or provides services to the home)); Andrea Fadem (runs it (operational or managerial control)); Andrea Fadem (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of VI Living (10 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Cc Development Group LLC | Owns 5% or more directly | 100% | Jun 23, 1999 |
| Margot and Tom Pritzker Foundation | Owns 5% or more through other companies | 10.24% | May 22, 2025 |
| P. G. - Karen Trust | Owns 5% or more through other companies | 8.83% | Jan 1, 2012 |
| Pritzker Pucker Family Foundation No. 2 | Owns 5% or more through other companies | 8.63% | May 22, 2025 |
| P. G. - Nicholas Trust | Owns 5% or more through other companies | 5.99% | Jan 1, 2012 |
| P. G. - Don #3 Trust | Owns 5% or more through other companies | 5.42% | Jan 1, 2012 |
| P. G. - Daniel Trust | Owns 5% or more through other companies | 5.42% | Jan 1, 2012 |
| P. G. - Jim Trust | Owns 5% or more through other companies | 5.42% | Jan 1, 2012 |
| P. G. - Linda Trust | Owns 5% or more through other companies | 5.42% | Jan 1, 2012 |
| P. G. - Johnny Trust | Owns 5% or more through other companies | 5.42% | Jan 1, 2012 |
| P. G. - Tony Trust | Owns 5% or more through other companies | 5.42% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 2.71% | Aug 13, 2013 |
| An organisation CMS lists without a name | Owns a share through other companies | 2.71% | Aug 13, 2013 |
| An organisation CMS lists without a name | Owns a share through other companies | 2.29% | Dec 31, 2015 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.92% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.92% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.92% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.92% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.92% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.92% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.92% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.85% | Jan 1, 2025 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.85% | Jan 1, 2025 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.76% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.76% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.76% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.76% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.76% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.76% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.76% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.52% | Nov 17, 2016 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.52% | Nov 17, 2016 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.51% | Dec 31, 2019 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.51% | Dec 31, 2019 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.51% | Dec 31, 2019 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.38% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.38% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.38% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.38% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.25% | Jan 1, 2025 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.25% | Dec 31, 2018 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.25% | Jan 1, 2025 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.25% | Jan 1, 2025 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.25% | Dec 31, 2018 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.25% | Jan 1, 2025 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.25% | Jan 1, 2025 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.25% | Dec 31, 2018 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.25% | Jan 1, 2025 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.19% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.19% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.19% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.19% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.15% | Dec 6, 2016 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.15% | Dec 6, 2016 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.15% | Dec 6, 2016 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.15% | Dec 6, 2016 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.15% | Dec 6, 2016 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.14% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.13% | Jan 1, 2017 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.13% | Dec 31, 2014 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.13% | Jan 1, 2017 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.13% | Jan 1, 2017 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.13% | Jan 1, 2017 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.13% | Dec 31, 2014 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.13% | Jan 1, 2017 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.13% | Jan 1, 2017 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.13% | Jan 1, 2017 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.13% | Jan 1, 2017 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.13% | Jan 1, 2017 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.13% | Jan 1, 2017 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.13% | Jan 1, 2017 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.13% | Dec 31, 2014 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.13% | Jan 1, 2017 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.09% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.09% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.09% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.09% | Dec 31, 2019 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.09% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.09% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.09% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.09% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.09% | Jun 5, 2013 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.09% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.09% | Jun 5, 2013 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.09% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.06% | Nov 11, 2024 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.06% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.06% | Nov 15, 2024 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.06% | Nov 11, 2024 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.06% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.06% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.05% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.05% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.03% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.03% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.03% | Jan 1, 2012 |
| An organisation CMS lists without a name | Owns a share through other companies | 0.01% | Dec 31, 2020 |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Jul 11, 2025 | |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Jul 11, 2025 | |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Aug 19, 2025 | |
| An organisation CMS lists without a name | Additional disclosable party (controls, leases property to, or provides services to the home) | Aug 19, 2025 | |
| Classic Residence Management Limited Partnership | Runs it (operational or managerial control) | 0% | Aug 1, 2000 |
| Classic Residence Management Limited Partnership | Additional disclosable party (controls, leases property to, or provides services to the home) | Jul 11, 2025 |
How do residents fare?
- CMS rates its quality measures 5 of 5 (California average 4.2).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 5 of 5 |
| Health inspections | 5 of 5 |
| Staffing | 5 of 5 |
| Quality measures | 5 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 7.7 miles, this one had the 9th most health citations at the latest inspection cycle (5; the middle value was 8.5).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| VI at Palo Alto This nursing home | 5 | |
| Atherton Park Post-Acute | 1.0 | 7 |
| Palo Alto Post-Acute | 1.1 | 17 |
| Webster House | 1.3 | 3 |
| Devonshire Oaks Nursing Center | 4.2 | 6 |
| The Terraces at Los Altos Health Facility | 4.7 | 11 |
| The Sequoias | 5.0 | 5 |
| Villa Siena | 6.7 | 11 |
| Camino Ridge Post-Acute | 7.1 | 27 |
| Mountain View Healthcare Center | 7.4 | 26 |
| Los Altos Post-Acute | 7.6 | 10 |
| Belmont Healthcare Center | 7.7 | 2 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
-
Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.