Mountain View Healthcare Center
A nursing home in Mountain View, California 94040
2530 Solace Place, Mountain View, California 94040. (650) 961-6161.
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The short answer
Record last released by CMS on Oct 28, 2026.
- 3of 5 CMS’s overall rating
- 26 health citations at the latest inspection cycle California average: 15.7
- 3.97 nurse hours per resident per day California average: 4.54
- 1 fine in the last three years (needs attention)
Each figure’s source sits beside it, in its section below.
What these words mean7
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Scope and severity (A to L)
- CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7).
- Nurse staffing hours
- The hours registered nurses, licensed practical nurses and nurse aides worked, per resident per day, from the payroll records each home sends CMS. Source: CMS, Payroll-Based Journal.
- Fines and payment denials
- A fine (civil money penalty) is money CMS makes a nursing home pay when it falls short of federal rules. A payment denial means Medicare and Medicaid stop paying for new admissions until the home meets the rules again. Source: CMS; 42 CFR 488.430 and 488.417.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
26 health citations at the latest inspection cycle
The California average is 15.7.
Last standard inspection May 23, 2025.
Most serious in three years: actual harm (H), at a complaint inspection on Jul 2, 2024
CMS, Provider Information, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
When those citations happened
46 citations in 11 months of the last 36. Last cited Jul 2026. Most serious: actual harm (H). The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
All 49 citations in the last three years
Grouped by inspection, newest first. Each carries CMS grades each nursing home deficiency with a letter. A to C: no actual harm, with potential for minimal harm. D to F: no actual harm, but potential for more. G to I: actual harm. J to L: immediate jeopardy. Within each band, the letter rises as more residents were affected or could be: one or a few, a pattern, or widespread. Source: CMS, nursing home scope and severity grid (State Operations Manual, chapter 7)., from A, the least serious, to L, the most. 20 came from complaint inspections.
CMS, Health Deficiencies. Released Oct 28, 2026. Updated monthly.
Jul 15, 2026: complaint inspection2 citations
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Ensure services provided by the nursing facility meet professional standards of quality.
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Ensure each resident’s drug regimen must be free from unnecessary drugs.
May 29, 2026: complaint inspection1 citation
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Ensure that residents are fully informed and understand their health status, care and treatments.
Jan 23, 2026: complaint inspection1 citation
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Ensure services provided by the nursing facility meet professional standards of quality.
Dec 4, 2025: complaint inspection1 citation
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Ensure the transfer/discharge meets the resident’s needs/preferences and that the resident is prepared for a safe transfer/discharge.
Jul 8, 2025: complaint inspection1 citation
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Provide the required documentation or notification related to the resident’s needs, appeal rights, or bed-hold policies.
May 28, 2025: complaint inspection2 citations
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Ensure services provided by the nursing facility meet professional standards of quality.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 23, 2025: standard inspection26 citations
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Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Allow residents to self-administer drugs if determined clinically appropriate.
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Reasonably accommodate the needs and preferences of each resident.
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Honor the resident’s right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
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Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident’s ability to function.
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Ensure each resident receives an accurate assessment.
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Provide safe and appropriate respiratory care for a resident when needed.
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Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
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Provide medically-related social services to help each resident achieve the highest possible quality of life.
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
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Ensure each resident’s drug regimen must be free from unnecessary drugs.
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Ensure medication error rates are not 5 percent or greater.
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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
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Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Provide and implement an infection prevention and control program.
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Implement a program that monitors antibiotic use.
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Keep all essential equipment working safely.
Sep 3, 2024: complaint inspection1 citation
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Keep residents’ personal and medical records private and confidential.
Aug 26, 2024: complaint inspection3 citations
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Ensure each resident receives an accurate assessment.
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Create and put into place a plan for meeting the resident’s most immediate needs within 48 hours of being admitted
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
Aug 23, 2024: complaint inspection1 citation
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Provide and implement an infection prevention and control program.
Jul 8, 2024: complaint inspection1 citation
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 5, 2024: complaint inspection2 citations
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Provide safe and appropriate respiratory care for a resident when needed.
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Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Jul 2, 2024: complaint inspection2 citations
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Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
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Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Jun 4, 2024: complaint inspection1 citation
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Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Mar 7, 2024: complaint inspection1 citation
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Ensure services provided by the nursing facility meet professional standards of quality.
Nov 16, 2023: standard inspection3 citations
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Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured.
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Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Is it certified, and in good standing?
- Certified for Medicare and Medicaid since Jan 1, 1967.
- Not on CMS’s special focus list.
- No abuse icon from CMS.
- No change of ownership in the last 12 months.
- CMS lists its ownership as for profit, limited liability company.
- 129 certified beds.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
Has it been fined or penalized?
- 1 fine in the last three years, $54,912 in all.
- No Medicare payment denials in the last three years.
- 20 citations in the last three years came from complaint inspections.
CMS, Penalties and Health Deficiencies. Released Oct 28, 2026. Updated monthly.
| Date | Kind | Amount |
|---|---|---|
| Jun 4, 2024 | Fine | $54,912 |
Who does the caring?
3.97 nurse hours per resident per day
The California average is 4.54.
CMS publishes staffing about four months after the fact.
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | This home | California average |
|---|---|---|
| Nurse hours per resident per day | 3.97 | 4.54 |
| Of which registered nurses | 0.75 | 0.68 |
| At weekends | 3.69 | 4.10 |
| Nursing staff turnover | 43.8% | 36.6% |
| Registered nurse turnover | 36% | 37.8% |
| Administrators who left | 3 | Not given |
Who owns it?
- Spyglass Healthcare LLC owns 50% directly since Oct 1, 2022; An organisation CMS lists without a name owns 4.5% directly since Oct 1, 2022; An organisation CMS lists without a name owns 4.5% directly since Oct 1, 2022; An organisation CMS lists without a name owns 4.5% directly since Oct 1, 2022; An organisation CMS lists without a name owns 4.5% directly since Oct 1, 2022; An organisation CMS lists without a name owns 4.5% directly since Oct 1, 2022; An organisation CMS lists without a name owns 4.5% directly since Oct 1, 2022; An organisation CMS lists without a name owns an unstated share directly since Oct 1, 2022.
- 29 owners or officers are people: Shane Mccormack (runs it (operational or managerial control), 100%); Robert Brandi (owns 5% or more through other companies, 20%); Robert Brandi (owns a share through other companies, 20%); Ryan C Mccormack (owns 5% or more through other companies, 20%); Brady O’shea (owns 5% or more through other companies, 5%); Shane Mccormack (owns 5% or more through other companies, 5%); A person CMS lists without a name (owns a share directly, 4.99%); A person CMS lists without a name (owns a share directly, 4.5%); A person CMS lists without a name (owns a share directly, 4.5%); Abraham Bak (owns a share directly, 4.5%); Elizalde Duque (runs it (operational or managerial control)); Elizalde Duque (additional disclosable party (controls, leases property to, or provides services to the home)); Silvia Valadez-Almaraz (runs it (operational or managerial control)); Silvia Valadez-Almaraz (additional disclosable party (controls, leases property to, or provides services to the home)); Mary Edith Bautista (runs it (operational or managerial control)); Mary Edith Bautista (additional disclosable party (controls, leases property to, or provides services to the home)); Andrea Bowline (runs it (operational or managerial control)); Andrea Bowline (additional disclosable party (controls, leases property to, or provides services to the home)); Shane Mccormack (additional disclosable party (controls, leases property to, or provides services to the home)); Gregory G Smith (runs it (operational or managerial control)); Gregory G Smith (additional disclosable party (controls, leases property to, or provides services to the home)); Abraham Bak (runs it (operational or managerial control)); Veisinia Haunga (runs it (operational or managerial control)); Quratul Syed (runs it (operational or managerial control)); Quratul Syed (additional disclosable party (controls, leases property to, or provides services to the home)); Kimberly Mejia-Aceituno (runs it (operational or managerial control)); Kimberly Mejia-Aceituno (additional disclosable party (controls, leases property to, or provides services to the home)); Kristin Yumang (runs it (operational or managerial control)); Kristin Yumang (additional disclosable party (controls, leases property to, or provides services to the home)).
- Part of Spyglass Healthcare (14 homes in CMS’s data).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, All Owners. Checked Nov 5, 2026. Updated monthly.
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Spyglass Healthcare LLC | Owns 5% or more directly | 50% | Oct 1, 2022 |
| An organisation CMS lists without a name | Owns a share directly | 4.5% | Oct 1, 2022 |
| An organisation CMS lists without a name | Owns a share directly | 4.5% | Oct 1, 2022 |
| An organisation CMS lists without a name | Owns a share directly | 4.5% | Oct 1, 2022 |
| An organisation CMS lists without a name | Owns a share directly | 4.5% | Oct 1, 2022 |
| An organisation CMS lists without a name | Owns a share directly | 4.5% | Oct 1, 2022 |
| An organisation CMS lists without a name | Owns a share directly | 4.5% | Oct 1, 2022 |
| An organisation CMS lists without a name | Trustee | Oct 1, 2022 | |
| An organisation CMS lists without a name | Trustee | Oct 1, 2022 | |
| An organisation CMS lists without a name | Trustee | Oct 1, 2022 | |
| An organisation CMS lists without a name | Trustee | Oct 1, 2022 | |
| An organisation CMS lists without a name | Trustee | Oct 1, 2022 | |
| An organisation CMS lists without a name | Trustee | Oct 1, 2022 | |
| An organisation CMS lists without a name | Trustee | Oct 1, 2022 | |
| An organisation CMS lists without a name | Owns a share directly | Oct 1, 2022 |
How do residents fare?
- CMS rates its quality measures 5 of 5 (California average 4.2).
CMS, Provider Information and State and US Averages. Released Oct 28, 2026. Updated monthly.
| Measure | Rating |
|---|---|
| Overall rating | 3 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 3 of 5 |
| Quality measures | 5 of 5 |
How does it compare nearby?
- Among the 12 nearest homes, within 3.5 miles, this one had the 2nd most health citations at the latest inspection cycle (26; the middle value was 15.5).
CMS, Provider Information. Released Oct 28, 2026. Updated monthly.
| Place | Miles away | Citations, latest cycle |
|---|---|---|
| Mountain View Healthcare Center This nursing home | 26 | |
| Camino Ridge Post-Acute | 0.4 | 27 |
| Villa Siena | 0.7 | 11 |
| Los Altos Post-Acute | 0.9 | 10 |
| Sunnyvale Post-Acute Center | 1.5 | 24 |
| Idylwood Care Center | 1.5 | 12 |
| Health Care Ctr at the Forum at Rancho San Antonio | 2.1 | 17 |
| The Terraces at Los Altos Health Facility | 2.8 | 11 |
| Sunnyvale Gardens Post Acute | 2.8 | 17 |
| Sunny View Manor | 3.1 | 4 |
| Cupertino Healthcare & Wellness Center | 3.5 | 16 |
| Cedar Crest Nursing and Rehabilitation Center | 3.5 | 15 |
What the record doesn’t say
- Complaints that didn’t lead to a citation aren’t published.
- Inspections reach CMS’s data about six weeks after they happen, and staffing about four months after.
- CMS publishes the inspectors’ full written findings in a separate monthly file, which isn’t loaded yet.
- Fines and Medicare payment denials are the only enforcement CMS publishes; state licence actions aren’t included.
Sources
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Centers for Medicare & Medicaid Services, Provider Information (4pq5-n9py).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Health Deficiencies (r5ix-sfxw).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Penalties (g6vv-u9sr).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, All Owners (afe44b85-cc6d-40d7-b5df-00ae8910d1d2).
Checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, State and US Averages (xcdc-v8bm).
Released Oct 28, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the home
The public record above comes first. Anything the home adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the home will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the home”, and paying will never change a finding, a rating or the order of results.