Hearth Record

Georgetown Behavioral Health Institute

A psychiatric hospital in Georgetown, Texas 78626

3101 S Austin Avenue, Georgetown, Texas 78626. (248) 905-5091.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 20, 2026.

The last 24 months 4 deficiencies in 3 months of the last 36. Last cited Oct 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jul 21, 2026: a complaint inspection.

4 deficiencies cited in the last three years.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

4 deficiencies in 3 months of the last 36. Last cited Oct 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Oct 23, 2024: complaint inspection1 deficiency
  • Administration Of Drugs

    The inspectors’ words, 624 words

    “ADMINISTRATION OF DRUGS CFR(s): 482.23(c)(1), (c)(1)(i) & (c)(2) (1) Drugs and biologicals must be prepared and administered in accordance with Federal and State laws, the orders of the practitioner or practitioners responsible for the patient’s care as specified under §482.12(c), and accepted standards of practice. (i) Drugs and biologicals may be prepared and administered on the orders of other practitioners not specified under §482.12(c) only if such practitioners are acting in accordance with State law, including scope of practice laws, hospital policies, and medical staff bylaws, rules, and regulations. (2) All drugs and biologicals must be administered by, or under supervision of, nursing or other personnel in accordance with Federal and State laws and regulations, including applicable licensing requirements, and in accordance with the approved medical staff policies and procedures. This Standard is not met as evidenced by: 30250 Based on a review of documentation and interview, the facility failed to ensure that drugs were administered in accordance with hospital policies. Findings included: Facility based policy number PHR-175 entitled, “USE OF PRN MEDICATIONS” stated in part, “1.0 STATEMENT OF PURPOSE: Orders for PRN medications must be clear and concise to ensure patients are effectively and accurately treated for the desired condition. 2.0 STATEMENT OF POLICY: The Pharmacy in conjunction with the facility’s Medical Staff and Administration will advocate the use of ·PRN medications provided certain guidelines are followed ... 4.0 PROCEDURE: ... 4.2 The nurse who administers the “PRN” medication will document in the appropriate section of the patient record. the purpose for which the medication was given and whether the patients outcome was effective or ineffective in response to the medication.” Review of Child and Adolescent medication administration records revealed the following: * Patient #1 had Haldol 10 mg PO PRN [pro re nata which means as the need arises] TID ordered for agitation and severe anxiety on 10/12/24 at 1730. Haldol 10 mg was administered on the following dates and times: 10/12: Haldol 10 mg at 1730 (PRN) and 10/13 Haldol 10 mg at 0445 (PRN). The effectiveness of these PRN doses was not documented, and there was no documented purpose or rationale related “agitation and severe anxiety” for administering this medication in the medical record. A note on 10/13/24 at 0445 stated, “Pt came out into hallway with pants halfway down. Pt re-directed to her room. PRN Haldol given. Staff will monitor.” This notes does not describe agitation and severe anxiety behaviors. * Patient #19 received PRN doses of a psychotropic medication of Thorazine 100 mg PO ordered to address agitation and aggression on 10/21/24 at 1050 and 10/22/24 at 1530. The effectiveness of these PRN doses was documented, however there was no documented purpose or rationale related to “agitation and aggression” for administering the medication in the medical record. * Patient #20 received PRN doses of a psychotropic medication Zydis 5 mg PO ordered to address agitation on 10/22/24 at 1040 and 1415. The effectiveness of these PRN doses was documented, however there was no documented purpose or rationale related to “aggression” for administering the medication in the medical record. The only documentation as to rationale was a nurse note on 10/22 at 0900 stating the patient was agitated and the patient took the PRN (this was documentation over an hour and half prior to the actual administration of the Zydis). Due to the lack of documentation, to reflect the purpose or rationale for administered PRN psychoactive medications in the medical record, it cannot be established that the PRN medications were being administered to address the indicated behaviors/symptoms in the original physician order (such as agitation, anxiety, and/or aggression) or that the medications were effective in addressing those symptoms/behaviors. The above findings were verfied with staff member #2 on 10/23/24.”

    Rule A0405. Standard-level. From a complaint.

Aug 27, 2024: complaint inspection2 deficiencies
  • Patient Rights: Care In Safe Setting

    The inspectors’ words, 189 words

    “PATIENT RIGHTS: CARE IN SAFE SETTING CFR(s): 482.13(c)(2) The patient has the right to receive care in a safe setting. This Standard is not met as evidenced by: 30250 Based on a review of documentation and interview, the facility failed to ensure the right to care in a safe setting, by failing to assess patients post fall, per facility policy. Findings included: Facility policy PC.3.07 entitled, “FALL RISK MANAGEMENT” stated in part, “PROCEUDRE: [sic] ... 11. Patients who are on fall precuations [sic] will have a fall risk assessment completed once every shift using the Edmonsons Fall Risk Assessment Tool for adults or the Humpty Dumpty Fall Risk Assessment for child and adolescent patients.” Review of the medical record for Patient #1 revealed the patient sustained a fall without injury on 07/17/24, that resulted in the patient being placed on “Q5 level of observation fall precautions” on 07/117/24 at 1401. Review of Patient #1’s medical record revealed no Edmonsons Fall Risk Assessment Tool assessments were present after this patient was placed on fall precautions on 07/17/24. The above findings were verfied on 08/27/24 with staff members #1 and 3.”

    Rule A0144. Standard-level. From a complaint.

  • Patient Rights: Restraint Or Seclusion

    The inspectors’ words, 605 words

    “PATIENT RIGHTS: RESTRAINT OR SECLUSION CFR(s): 482.13(e)(16)(ii) [there must be documentation in the patient’s medical record of the following:] A description of the patient’s behavior and the intervention used. This Standard is not met as evidenced by: 30250 Based on a review of documents and interviews, the facility failed to ensure the medical record for patients included a description of the patient’s behavior requiring interventions such as restraint or seclusion. Findings included: Facility policy PC.4.02 entitled, “RESTRAINT AND SECLUSION” stated in part, “POLICY Restraint or seclusion shall be only be utilized in a psychiatric emergency, where a patient’s behavior presents imminent danger to self or others, as an intervention of last resort and after less restrictive measures have been attempted without success. (Policy is based on requirements set forth by the Texas Administrative Code (25 TAC §415.251-415.257) DEFINITIONS Psychiatric Emergency-A situation involving an individual who is behaving in a violent or self-destructive manner and in which preventive or verbal de-escalation techniques have been determined to be ineffective and restraint or seclusion is immediately necessary to prevent imminent probable death or substantial bodily harm to the individual or others as a result of acts or behavior in which the individual is engaged ... PROCEDURE: ... 4. Physician’s order - restraint and seclusion require an order from a physician that must be obtained as soon as possible during or immediately after the event ... a. The initial physician’s order shall: ... 2) Describe the specific behaviors which resulted in the intervention ... Review of 10 Medical Records for patients restrained or secluded at the facility revealed that 4 of 10 patients did not have documentation to describe the specific behaviors which resulted in the intervention or that met the definition of a psychiatric emergency. * Patient #1 had a physical hold episode on 07/10/24 from 1459-1508 and a seclusion episode on the same date from 1508-1530. Review of the Seclusion/Restraint Physician Order and Record form revealed the clinical justification had “imminent danger to others” with the check box indicated. The area to describe the specific behaviors displayed stated, “threatens staff”. Patient #1 also had a seclusion episode on 08/02/24 from 1326-1415. Review of the Seclusion/Restraint Physician Order and Record form revealed the clinical justification had “imminent danger to others” with the check box indicated. The area to describe the specific behaviors displayed stated, “Pt very disruptive on the milieu. Intrusive at desk, loud & disruptive on unit. Pt refused staff vernal prompts several times to comply”. These two events did not have descriptions of behavior that would support the definition of a “Psychiatric Emergency-A situation involving an individual who is behaving in a violent or self-destructive manner per facility policy and regulations. * Patient #5 had a seclusion episode on 08/07/24 from 1601-1645. Review of the Seclusion/Restraint Physician Order and Record form revealed the clinical justification for the intervention had “imminent danger to others” with the check box indicated, the physician order did not describe specific behaviors displayed. * Patient #7 had a physical hold on 08/17/24 from 1211-1212. Review of the Seclusion/Restraint Physician Order and Record form revealed the clinical justification for the intervention had “imminent danger to self” and “imminent danger to others” with check boxes indicated, the physician order did not describe specific behaviors displayed. * Patient #8 had a physical hold on 08/17/24 from 1210-1220. Review of the Seclusion/Restraint Physician Order and Record form revealed the clinical justification for the intervention had “imminent danger to others” with the check box indicated, the physician order did not describe specific behaviors displayed. The above findings were verified with staff members #1 and 3 on 08/27/24.”

    Rule A0185. Standard-level. From a complaint.

Mar 22, 2024: complaint inspection1 deficiency
  • Patient Rights: Exercise Of Rights

    The inspectors’ words, 389 words

    “PATIENT RIGHTS: EXERCISE OF RIGHTS CFR(s): 482.13(b) Patient Rights: Exercise of Rights This Standard is not met as evidenced by: 47893 Based on interviews, record review and review of facility policy, the facility failed to ensure the exercise of rights for 1of 10 patients (Patient #1) for whom client rights were reviewed. Upon admission to the facility, patient #1 was denied access to a folder containing homework assignments, which were removed from the patient and placed in storage. Additionally, patient #1 was not provided someone to come in to teach him so he did not fall behind in his schoolwork. These failures placed patient #1 at risk for not being allowed to exercise basic rights, for which patients are entitled. Findings were: During an interview in a facility conference room at approximately 10:00 AM on 3/21/24, Staff #8 stated, “... They don’t have teachers here. Family should be told that. (Patients are) encouraged to bring in coursework. (Staff) try to encourage patients to do homework ...” Review of patient #1’s clinical record documented an inventory list of items brought into the facility on the day of admission. The inventory list documented items, including a folder containing homework, were placed in storage. Review of written documents presented to patient/parent/guardian/caregiver at the time of admission to the facility, included: “Basic Rights”, undated, which states in part, “ ... 6. You have the right to keep and use any personal possessions you brought with you, like games or books or clothes ... 11. The hospital has to have someone come in to teach you so you don’t fall behind in your schoolwork. [Editor’s note: As required by Texas Education Agency (TEA) guidelines ... “ During an interview in a facility conference room at approximately 10:30 AM on 3/21/24, Performance Improvement & Risk Director (Staff #1) stated, “ ... we focus on getting them (patients) stabilized, getting better. When they (patients) come here, they (patients) are usually in crisis, unable to focus on homework. We have many people that could help with homework.” In further interview on 3/21/24 at 11:10 AM, Staff #1 confirmed that inventory sheet reflected homework was placed in storage. During an interview in a facility conference room at approximately 1:30 PM on 3/21/24, Director of Outpatient Services (Staff #10) stated, “... Teacher available in contract to help with inpatient.””

    Rule A0129. Standard-level. From a complaint.

All 32 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Jul 21, 2026Complaint inspectionNo deficiencies cited
Jul 20, 2026Complaint inspectionNo deficiencies cited
Jun 18, 2026Complaint inspectionNo deficiencies cited
May 14, 2026Complaint inspectionNo deficiencies cited
May 13, 2026Complaint inspectionNo deficiencies cited
May 12, 2026Complaint inspectionNo deficiencies cited
Mar 30, 2026Complaint inspectionNo deficiencies cited
Dec 23, 2025Complaint inspectionNo deficiencies cited
Dec 4, 2025Complaint inspectionNo deficiencies cited
Dec 3, 2025Complaint inspectionNo deficiencies cited
Dec 2, 2025Complaint inspectionNo deficiencies cited
Sep 2, 2025Complaint inspectionNo deficiencies cited
Aug 6, 2025Complaint inspectionNo deficiencies cited
Jul 14, 2025Complaint inspectionNo deficiencies cited
May 29, 2025Complaint inspectionNo deficiencies cited
Apr 29, 2025Complaint inspectionNo deficiencies cited
Mar 18, 2025Complaint inspectionNo deficiencies cited
Mar 6, 2025Complaint inspectionNo deficiencies cited
Jan 27, 2025Complaint inspectionNo deficiencies cited
Jan 13, 2025Complaint inspectionNo deficiencies cited
Nov 21, 2024Complaint inspectionNo deficiencies cited
Oct 30, 2024Complaint inspectionNo deficiencies cited
Oct 23, 2024Complaint inspection1 deficiency cited
Oct 10, 2024Complaint inspectionNo deficiencies cited
Aug 27, 2024Complaint inspection2 deficiencies cited
Aug 14, 2024Complaint inspectionNo deficiencies cited
Jul 16, 2024Complaint inspectionNo deficiencies cited
Jul 1, 2024Complaint inspectionNo deficiencies cited
Apr 15, 2024Complaint inspectionNo deficiencies cited
Mar 22, 2024Complaint inspection1 deficiency cited
Jan 30, 2024Complaint inspectionNo deficiencies cited
Dec 4, 2023Complaint inspectionNo deficiencies cited

How do patients fare?

  • CMS gives no overall : “Data are shown only for hospitals that participate in the Inpatient Quality Reporting (IQR) and Outpatient Quality Reporting (OQR) programs.”
  • CMS publishes no patient survey results for it.
Ratings and measures, as published
MeasureRating
Overall ratingCMS’s overall hospital quality star rating, 1 to 5Not rated
Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 5Not rated

Is it certified, and in good standing?

  • Medicare-certified psychiatric hospital since Oct 28, 2014.
  • Ownership: proprietary.
  • It is accredited by The Joint Commission, whose surveys stand in for the state’s routine inspections.
  • No deficiency on record in the last three years.
  • Proprietary.
Source:

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for hospitals.
  • CMS’s HAC Reduction Program file has no result for it: the program covers general acute care hospitals Medicare pays under its inpatient prospective payment system.
  • 4 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

What do patients say about their care?

  • CMS doesn’t publish staffing levels for hospitals.
Source:

CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.

Who owns it?

  • Signature Healthcare Services, LLC owns 100% directly since Apr 5, 2013.
  • 4 owners or officers are people: Rebekah Francis (corporate officer, 50%); Rebekah Francis (managing employee (on the payroll), 50%); Rebekah Francis (runs it (operational or managerial control), 50%); Soon Kim (owns 5% or more through other companies).
  • CMS’s Provider of Services file records no change of ownership.
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Signature Healthcare Services, LLCOwns 5% or more directly100%Apr 5, 2013

How does it compare nearby?

  • Of the 9 hospitals CMS lists in Williamson County, 4 have an overall star rating from CMS: 2 rated 4 of 5, 2 rated 3 of 5.
  • CMS gives this hospital no overall star rating to compare.
Source:

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
  • QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
  • CMS doesn’t publish staffing levels for hospitals.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospital

The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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