Hearth Record

St David’s South Austin Medical Center

An acute care hospital in Austin, Texas 78704

901 West Ben White Blvd, Austin, Texas 78704. (512) 448-7107.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 20, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Mar 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Mar 3, 2026: a complaint inspection.

1 deficiency cited in the last three years.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Mar 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Mar 26, 2024: complaint inspection1 deficiency
  • Medical Record Services

    The inspectors’ words, 363 words

    “MEDICAL RECORD SERVICES CFR(s): 482.24(c)(1) All patient medical record entries must be legible, complete, dated, timed, and authenticated in written or electronic form by the person responsible for providing or evaluating the service provided, consistent with hospital policies and procedures. This Standard is not met as evidenced by: 31974 Based on review of documentation and interviews, the facility failed to ensure that all patient medical record entries were complete, as evidenced by the failure to document Animal Control had been notified of an animal bite for one of one patient reviewed (Patient #18) for animal bites. Findings were: Review of the facility policy and procedure titled “Animal or Human Bite Treatment and Reporting” last revised 4/6/2022 reflected in part: “ ...A. Animal Bites 1. Clean and treat wounds. 2. All instances of animal bites, scratches with claws or teeth, by a domestic or wild animal, including animals owned by the patient or family member, will be reported to animal control authorities in the county in which the incident occurred. 3. The report to the animal control authorities will be documented in the electronic health record in the appropriate location ...” Review of the medical record for Patient #18 revealed in part, “...Service date: 03/07/24 1839...HPI: 8-year-old, previously healthy, immunized female presents to the ED with her parents for evaluation after being bitten by her pet rabbit just PTA (prior to arrival). Patient had her face close to her rabbit when it suddenly bit her just above her top lip. Parents and patient report a very small amount of bleeding that stopped pretty quickly. They cleaned the wound and put some ointment on top. No additional injuries. No other complaints....” During an interview on the afternoon of 3/26/24, Jennifer Williams, ED Director stated, “When a patient comes in with an animal bite, Animal Control must be contacted. Most of the time, the Nurse calls Animal Control and the patient verifies the information about the animal on the phone with the Nurse present. The Nurse should then document that Animal Control was contacted and the patient verified the information.” The above findings were verified with Staff members #2 and #7 on the afternoon of 3/26/24.”

    Rule A0450. Standard-level. From a complaint.

All 11 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Mar 3, 2026Complaint inspectionNo deficiencies cited
Oct 27, 2025Complaint inspectionNo deficiencies cited
Oct 20, 2025Complaint inspectionNo deficiencies cited
Jul 14, 2025Complaint inspectionNo deficiencies cited
Apr 29, 2025Complaint inspectionNo deficiencies cited
Apr 8, 2025Complaint inspectionNo deficiencies cited
Mar 10, 2025Complaint inspectionNo deficiencies cited
Jan 22, 2025Complaint inspectionNo deficiencies cited
Sep 18, 2024Complaint inspectionNo deficiencies cited
Aug 12, 2024Complaint inspectionNo deficiencies cited
Mar 26, 2024Complaint inspection1 deficiency cited

How do patients fare?

  • CMS’s overall for it is 3 of 5.
  • Of the measures behind its , CMS counts against the national value: mortality, 0 better and 1 worse of 8; safety of care, 2 better and 0 worse of 7; readmission, 1 better and 2 worse of 11.
  • Patients rate it 3 of 5 in CMS’s patient survey (574 surveys completed, Oct 1, 2024 to Sep 30, 2025): 66% rated it 9 or 10 out of 10, and 70% would definitely recommend it.
  • Infections, compared by CMS with the national benchmark (Oct 1, 2024 to Sep 30, 2025): central line bloodstream infections (CLABSI), no different than national benchmark; catheter urinary tract infections (CAUTI), better than the national benchmark; surgical site infections after colon surgery, no different than national benchmark; MRSA bloodstream infections, no different than national benchmark; C. diff infections, better than the national benchmark.
  • CMS’s patient safety composite for serious complications, PSI 90, Jul 1, 2022 to Jun 30, 2024: no different than the national value.
  • Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): heart attack 10.9%, heart failure 10.6%, pneumonia 18.3%, COPD 8.9%, stroke 11.4%, heart bypass surgery 2.7%. CMS gives no comparison with the national rate for them in this release.
  • Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): heart attack 14.6%, heart failure 20.4%, pneumonia 17%, COPD 18.8%, heart bypass surgery 9.7%, hip or knee replacement 7.2%. CMS gives no comparison with the national rate for them in this release.
  • After outpatient care, compared by CMS: unplanned hospital visits after a colonoscopy, no different than the national rate; hospital admissions after outpatient chemotherapy, no different than the national rate; emergency visits after outpatient chemotherapy, no different than the national rate; unplanned hospital visits after outpatient surgery, no different than expected.
  • Emergency department patients spent a median of 138 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 1% left before being seen.
  • 79% of patients with severe sepsis or septic shock got the care CMS measures, SEP-1 (Oct 1, 2024 to Sep 30, 2025).
  • Medicare’s spending per patient here is 1.06 times the national median (Jan 1, 2024 to Dec 31, 2024).
Ratings and measures, as published
MeasureRating
Overall ratingCMS’s overall hospital quality star rating, 1 to 53 of 5
Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 53 of 5

Is it certified, and in good standing?

  • Medicare-certified acute care hospital since Sep 22, 1982.
  • Ownership: proprietary.
  • It is accredited by The Joint Commission, whose surveys stand in for the state’s routine inspections.
  • No deficiency on record in the last three years.
  • Proprietary.
Source:

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for hospitals.
  • Not among the hospitals whose Medicare payments CMS cut under the Hospital-Acquired Condition Reduction Program for fiscal year 2026.
  • 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

What do patients say about their care?

  • CMS doesn’t publish staffing levels for hospitals.
  • In CMS’s patient survey, patients rate how well its nurses communicated 3 of 5.
  • 50% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
Source:

CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.

Who owns it?

  • HCA Squared LLC owns an unstated share directly since Oct 24, 2011; HCA Inc. owns an unstated share directly since Mar 30, 2007; HCA Healthcare Inc. owns an unstated share directly since Aug 18, 2011; Medical City Dallas Hospital Inc. owns an unstated share directly since Aug 18, 2011; Columbia-Sdh Holdings Inc. owns an unstated share directly since Mar 30, 2007; Col-Namc Holdings Inc. owns an unstated share directly since Mar 30, 2007; Round Rock Hospital Inc. owns an unstated share directly since Mar 30, 2007; Hercules Holding II owns an unstated share directly since Nov 17, 2006; Galtex LLC owns an unstated share directly since Aug 18, 2011; HCA Health Services of Texas Inc. owns an unstated share directly since Aug 18, 2011; Healthtrust Inc. - the Hospital Company owns an unstated share directly since Mar 30, 2007; Galen Holdco LLC owns an unstated share directly since Mar 30, 2007; Notco, LLC owns an unstated share directly since Mar 30, 2007; Hospital Corp LLC owns an unstated share directly since Aug 18, 2011; Healthserv Acquisition LLC owns an unstated share directly since Aug 18, 2011; St. David’s Foundation owns an unstated share directly since Mar 30, 2007.
  • 5 owners or officers are people: Eric D Smith (managing employee (under contract)); Seth L Herrick (corporate officer); Seth L Herrick (managing employee (on the payroll)); Charles E Laird (corporate officer); Charles E Laird (managing employee (on the payroll)).
  • CMS’s Provider of Services file records 4 changes of ownership.
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Frisco Holding IIOwns 5% or more through other companies16.3%Feb 6, 2026
HCA Squared LLCOwns 5% or more directlyOct 24, 2011
HCA Inc.Owns 5% or more directlyMar 30, 2007
HCA Healthcare Inc.Owns 5% or more directlyAug 18, 2011
Medical City Dallas Hospital Inc.Owns 5% or more directlyAug 18, 2011
Columbia-Sdh Holdings Inc.Owns 5% or more directlyMar 30, 2007
Columbia-Sdh Holdings Inc.General partnerAug 3, 2011
Col-Namc Holdings Inc.Owns 5% or more directlyMar 30, 2007
Col-Namc Holdings Inc.General partnerAug 3, 2011
Round Rock Hospital Inc.Owns 5% or more directlyMar 30, 2007
Round Rock Hospital Inc.General partnerAug 3, 2011
Hercules Holding IIOwns 5% or more directlyNov 17, 2006
Galtex LLCOwns 5% or more directlyAug 18, 2011
HCA Health Services of Texas Inc.Owns 5% or more directlyAug 18, 2011
Healthtrust Inc. - the Hospital CompanyOwns 5% or more directlyMar 30, 2007
Galen Holdco LLCOwns 5% or more directlyMar 30, 2007
Notco, LLCOwns 5% or more directlyMar 30, 2007
Hospital Corp LLCOwns 5% or more directlyAug 18, 2011
Healthserv Acquisition LLCOwns 5% or more directlyAug 18, 2011
St. David’s FoundationOwns 5% or more directlyMar 30, 2007
St. David’s FoundationGeneral partnerMar 30, 2007

How does it compare nearby?

  • Of the 14 hospitals CMS lists in Travis County, 7 have an overall star rating from CMS: 4 rated 4 of 5, 3 rated 3 of 5.
  • CMS rates this one 3 of 5.
Source:

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
  • QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
  • CMS doesn’t publish staffing levels for hospitals.
  • In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospital

The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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