Amazing Hands Hospice, LLC
A hospice in Mesquite, Texas 75150
2944 Motley Dr Ste 201, Mesquite, Texas 75150. (469) 726-0545.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 9 deficiencies cited in the last three years
- Not rated family caregiver rating
- 6of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
9 deficiencies cited in the last three years
The middle of the 101 hospices serving ZIP code 75150 had 2.
The last inspection on record was on Apr 12, 2024: an initial inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
9 deficiencies in 1 month of the last 36. Last cited Apr 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Apr 12, 2024: initial inspection by the Accreditation Commission for Health Care9 deficiencies
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Timeframe for completion of assessment (42 CFR 418.54(b))
“Upon patient record review 2 of 14 (Patient #2, #12) did not have evidence in the patient record that the hospice interdisciplinary group, in consultation with the individual’s attending physician (if any), completed the comprehensive assessment no later than 5 calendar days after the election of hospice care. Patient #2 There was no evidence of an MSW assessment completed within 5 days. Patient #12 There was no evidence of an MSW assessment completed within 5 days of admission.”
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Content of comprehensive assessment (42 CFR 418.54(c)(6))
“Upon patient record review, 1 of 14 (Patient#14) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Drug side effects • Actual or potential drug interactions • Drug therapy currently associated with laboratory monitoring patient #14: Per MD certification dated 4-28-23 the patient was using Oxygen at 3l/NC. Oxygen was not on the medication profile.”
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Content of comprehensive assessment (42 CFR 418.54(c)(7))
The inspectors’ words, 94 words
“Upon patient record review, 1 of 14 (Patient #12) did not have evidence in the patient record that the comprehensive assessment includes a bereavement component which includes the needs of the patient’s family and other individuals focusing on the social, spiritual, and cultural factors that may impact their ability to cope with the patient’s death. Information gathered from the initial bereavement assessment is incorporated into the plan of care and is considered in the bereavement plan of care. Patient #12: There was no evidence of a bereavement assessment completed within 5 days of admission.”
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Review of the plan of care (42 CFR 418.56(d))
“Upon client record review, 1 of 14 (Patient #13) did not have evidence that the IDG in collaboration with the attending physician reviewed, revised and documents the individualized plan as frequently as the patient’s condition requires but no less frequently then every 15 calendar day. Patient #13; the IDG plans of care were completed on 09/15, 10/04 and 10/30 indicating greater than 15 calendar days.”
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Review of the plan of care (42 CFR 418.56(d))
The inspectors’ words, 92 words
“Upon patient record review, 3 of 14 (Patient #1, #3, #7) did not have evidence that a revised plan of care includes information from the patient’s updated comprehensive assessment and must note the patient’s progress towards outcome/goals from the plan of care. Patient #1: Aide frequency 2 x week remained on IDG/POCs after aide was discontinued on 2-8-24. Patient #3: Aide frequency of 2 x week remained on IDG/POCs after aide was discontinued on 02-29-24. Patient #7: Aide frequency of 2 x week remained on IDG/POCs after aide was discontinued on 03-03-24.”
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Coordination of services (42 CFR 418.56(e)(2))
The inspectors’ words, 118 words
“Upon client record review, 3 of 14 (Patient #3, 9, 13) did not have evidence that the IDG ensures that the care and services are provided in accordance with the plan of care. Patient #3 Per POC the MSW visit frequency was 1 x mo. There was no MSW visit in the month of March and no missed visit note evidenced. Patient #9 Per the 2-8-24 and 2-22-24 POC, SW frequency was 1xmo. There was no visit in the month of February and no missed visit note evidenced. Patient #13 On 10-12-23, MSW documented “Patient agreed with SW for another visit next week to complete the environmental and psychosocial assessment”. There was no visit until the next month.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
The inspectors’ words, 119 words
“Upon patient record review, 1 of 14 (Patient #14) did not have evidence in the patient record that hospice aide assignments and duties are: • There is evidence in the patient record that the plan of care; indicate what tasks are to be done by the Aide and the frequency of these tasks. The use of “PRN” or “per patient choice”, for any task, whether personal care or non-personal care tasks, are not acceptable Patient #14: Per the aide plan of care dated 4-29-23, the RN ordered tasks of 1) partial bath and shower, 2)complete shower and 3)bed bath. In addition, the RN ordered assist in ambulation and and assist with bedside commode and the patient was non ambulatory.”
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Recertification of the terminal illness (42 CFR 418.102(c))
The inspectors’ words, 106 words
“Upon patient record review, 4 of 14 (Patient #3, #5, #7, #9) did not have evidence that before the recertification period for each patient, the medical director or physician designee must review the patient’s clinical information and provide written documentation that it is anticipated that the patient’s life expectancy is 6 months or less. Patient #3, #5: There was no evidence of a recertification for period beginning 02-29-24. However, there was a F2F documented. Patient #7: There was no evidence of a recertification for period beginning 03-03-24. However, there was a F2F documented. Patient #9: There was no evidence of a recertification for period beginning 01-23-24.”
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Administration of drugs and biologicals (42 CFR 418.106(d)(1))
The inspectors’ words, 119 words
“Upon patient record review, 14 of 14 (Patient #1, #2, #3, #4, #5. #6, #7, #8, #9,#10, #11, #12, #13, #14 ) did not have evidence in the patient record that the interdisciplinary group, as part of the review of the plan of care, determines the ability of the patient and/or family to safely self-administer drugs and biologicals to the patient in his or her home. If the patient and/or family are not capable of safely administering drugs and biologicals in the home, the hospice must address this issue in the patient’s plan of care. Patient 1-14: All Patients reviewed did not have evidence that the IDG determined the ability of the patient or family to safely self-administer medications.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Apr 12, 2024 | Initial inspection by the Accreditation Commission for Health Care | 9 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Feb 13, 2021.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 9.1 nurse care minutes per routine home care day, 1.7% of skilled nursing minutes at weekends and a visit near death for 60% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 100% at home.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 9.1 min |
| Skilled nursing minutes at weekends | 1.7% |
| Visits near death | 60.0% of patients who died |
Who owns it?
- 4 owners or officers are people: Yaye Kessebeh (owns 5% or more directly, 100%); Rakesh K Saini (managing employee (under contract), 0%); Yaye Kessebeh (managing employee (on the payroll), 0%); Samuel Bangura (managing employee (on the payroll), 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 6 of 10 (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 6 of 10 |
How does it compare nearby?
- Of the 101 hospices CMS’s data show serving patients in ZIP code 75150, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 2; this one had 9.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Bella Hospice of Texas | Not given |
| Cornerstone Hospice Care LLC | 0 |
| Agape Hospice Care | 4 |
| Quality Care Hospice Inc. | 0 |
| Ultimate Plus Hospice LLC | 19 |
| Amazing Hands Hospice, LLC This hospice | 9 |
| Texas Hospice Services, LLC | 0 |
| Breeze Hospice LLC | 0 |
| Angel Hospice Corp | 0 |
| Community Healthcare of Texas | 2 |
| Vitas Healthcare of Texas LP | 15 |
| VNA | 1 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.