Harbor Hospice of Dallas, L.P.
A hospice in Desoto, Texas 75115
2617 Bolton Boone Drive Suite C1, Desoto, Texas 75115. (469) 329-3321.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 6 deficiencies cited in the last three years
- Not rated family caregiver rating
- 7of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
6 deficiencies cited in the last three years
The middle of the 98 hospices serving ZIP code 75115 had 3.
The last inspection on record was on Apr 24, 2026: a follow-up inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
6 deficiencies in 1 month of the last 36. Last cited Mar 2026. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Mar 13, 2026: reaccreditation inspection by The Joint Commission6 deficiencies
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Review of the plan of care (42 CFR 418.56(d ))
The inspectors’ words, 164 words
“Observed in Record Review. In 3 of 12 patient records reviewed, it was noted that the organization did not ensure the plan of care was reviewed and revised every 15 days. For example, during a review of the medical record for RRHV#3, there was no documented evidence that the interdisciplinary group, in collaboration with the patient’s attending physician reviewed and revised the plan of care for a 28-day timeframe during benefit period #2. Example #2: During a review of the medical record for RRNHV#1, there was no documented evidence that the interdisciplinary group, in collaboration with the patient’s attending physician reviewed and revised the plan of care for a 28-day timeframe during benefit period #3. Example #3: During a review of the medical record for RRNHV#2, there was no documented evidence that the interdisciplinary group, in collaboration with the patient’s attending physician reviewed and revised the plan of care for a 56-day timeframe during benefit period #1. This observation was reviewed with the Administrator.”
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Role (42 CFR 418.78(b))
“Observed in Tracer Activities. During the Volunteer Program review, it was revealed that the organization did not have any active volunteers to provide day-to-day administrative and/or direct patient care services during the year 2025. In addition, as of the survey date the organization remained with no active volunteers. This observation was reviewed with the Administrator.”
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Recruiting and retaining (42 CFR 418.78(c))
“Observed in Tracer Activities. During the Volunteer Program review, it was noted that the organization did not document effective recruitment for volunteers used in day-to-day administrative and/or direct patient care services. Recruitment efforts resulted in zero (0) administrative volunteers for 2025. Recruitment efforts resulted in zero (0) direct patient care services volunteers for 2025, This observation was reviewed with the Administrator.”
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Cost saving (42 CFR 418.78(d))
“Observed in Tracer Activities. During the Volunteer Program review, it was noted that since the organization did not have active volunteers to provide day-to-day administrative and/or direct patient care services; the organization did not document the cost savings achieved through the use of volunteers. This observation was reviewed with the Administrator.”
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Level of activity (42 CFR 418.78(e))
The inspectors’ words, 97 words
“Observed in Tracer Activities. During the Volunteer Program review, it was noted that since the organization did not have active volunteers to provide day-to-day administrative and/or direct patient care services, the organization did not document the type of activity provided by volunteers and the work time spent providing volunteer services. Since volunteer work activity was not documented, the organization did not demonstrate that volunteer staff provided services in an amount that at a minimum equals 5% of the total patient care hours of all paid hospice employees and contract staff. This observation was reviewed with the Administrator.”
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Retrieval of clinical records (42 CFR 418.104(f))
“Observed in Record Review. In 1 of 7 medical records reviewed, for patient’s receiving hospice aide services, it was noted that the organization did not ensure medical record entries were complete, promptly, and accurately documented. For example, during a review of the medical record for RRHV#1, it was noted that hospice aide services were ordered three (3) visits per week. The medical record did not include hospice aide visit notes describing the care, treatment, and services provided during the visit. This observation was reviewed with the Administrator.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Apr 24, 2026 | Follow-up inspection by The Joint Commission | No deficiencies cited |
| Mar 13, 2026 | Reaccreditation inspection by The Joint Commission | 6 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jul 14, 2014.
- Ownership: other.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 7.2 nurse care minutes per routine home care day, 3.9% of skilled nursing minutes at weekends and a visit near death for 84.2% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 66% at home, 2% in assisted living, 29% in a nursing facility, 4% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 7.2 min |
| Skilled nursing minutes at weekends | 3.9% |
| Visits near death | 84.2% of patients who died |
Who owns it?
- Arfeen Properties, L.P. owns 99% directly since Sep 4, 2012.
- 5 owners or officers are people: Qamar U Arfeen (owns 5% or more through other companies, 50%); Kelley L Arfeen (owns 5% or more through other companies, 50%); Karen Carter (managing employee (on the payroll)); Joshua G Martak (managing employee (under contract), 0%); Chukwuemeka Ifenwanta (managing employee (on the payroll), 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Arfeen Properties, L.P. | Owns 5% or more directly | 99% | Sep 4, 2012 |
| Hhcs Managers LLC | General partner | 1% | Sep 4, 2012 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 7 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 95.45% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 38.5% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 7 of 10 |
How does it compare nearby?
- Of the 98 hospices CMS’s data show serving patients in ZIP code 75115, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 3; this one had 6.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| M & L Medical Services Hospice Inc. | 1 |
| Harbor Hospice of Dallas, L.P. This hospice | 6 |
| Community Healthcare of Texas | 2 |
| Vitas Healthcare of Texas LP | 15 |
| VNA | 1 |
| Gentiva | 13 |
| Custom Care Hospice | 4 |
| Solaris Hospice Inc. | 5 |
| Traditions Health | 10 |
| Bristol Hospice - North Central Texas | 11 |
| Faith Presbyterian Hospice | 37 |
| Elite Hospice of Texas | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.