Superior Hospice LLC
A hospice in San Antonio, Texas 78230
8000 Vantage Drive, San Antonio, Texas 78230. (210) 877-5777.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 1 deficiency cited in the last three years
- Not rated family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
1 deficiency cited in the last three years
The middle of the 100 hospices serving ZIP code 78230 had 4.
The last inspection on record was on Nov 15, 2024: a recertification inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Nov 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Nov 15, 2024: recertification inspection by the state1 deficiency
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Level of activity (42 CFR 418.78(e))
The inspectors’ words, 443 words
“Based on record review and interview the agency failed to ensure volunteer service hours were documented for 2 of 2 years (2022–2023) for which records were reviewed. This failure caused an inability of the agency to track and monitor effective utilization of its volunteer staff to assist with allowed administrative tasks as well as direct client support. Findings Include: Record review of Volunteer Hours/Cost Saving Calculation for the years 2022-2023 revealed zero volunteer hours were documented. The reports were not signed or dated. 11/14/2024 at 3:10 PM- Interview with AA. Volunteer Cost Savings Reports for 2022-2023 were reviewed. AA stated the total volunteer service hours for 2022-2023 were not documented accurately and volunteers were utilized during that time. AA stated she was not responsible for the report and was not able to provide the actual number of volunteer service hours during that period. During an interview on 11/14/2024 at 4:00 PM with TIC, TIC stated she was an LVN and had been employed by the agency for approximately 3 years. TIC stated she previously held the position of agency Compliance Officer. Surveyor asked if she was aware no volunteer service hours were documented for the years 2022–2023. TIC stated she was not aware of that but was sure volunteers were utilized during that time. Surveyor asked if she knew who the Volunteer Coordinator was during 2022-2023. TIC stated she oversaw volunteer activities during that time. During a telephone interview on 11/15/2024 at 11:17 AM with the Chaplain, he confirmed he is also the Bereavement Coordinator, Volunteer Coordinator, and the only volunteer at this time. Chaplain stated he became the Volunteer Coordinator on 08/03/2024 but has always been a volunteer. Surveyor asked what services he provided as a volunteer. Chaplain stated as a volunteer he delivered supplies to patients, visited with patients, and provided free funeral services. Surveyor discussed the annual volunteer cost savings requirements. Chaplain stated he was not aware of the requirement but would review the procedure with the Administrator. Surveyor asked if there was a plan for recruitment of volunteers. Chaplain stated he planned s to reach out to senior citizens, church members, retired veterans, college students and high school students. Review of the agencys policy titled “;VOLUNTEERS, HR.19. Rvd. 050120”, which read “;The hospice will maintain records on the use of volunteers for patient care and administrative services, including the type of services and time worked. The agency will document the cost savings achieved through the use of volunteers. Documentation will include the following: The identification of each position that is occupied by a volunteer. The work time spent by volunteers occupying these positions. A continuing level of volunteer activity.””
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Nov 15, 2024 | Recertification inspection by the state | 1 deficiency cited |
| Jun 26, 2024 | Complaint inspection by the state | No deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jan 31, 2013.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 10 nurse care minutes per routine home care day, 4.6% of skilled nursing minutes at weekends and a visit near death for 91.5% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 96% at home, 1% in a nursing facility, 1% in a skilled nursing facility, 2% elsewhere.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 10.0 min |
| Skilled nursing minutes at weekends | 4.6% |
| Visits near death | 91.5% of patients who died |
Who owns it?
- CMS’s ownership file has no owners listed for this hospice.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 91.23% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 36.3% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 100 hospices CMS’s data show serving patients in ZIP code 78230, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4; this one had 1.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Alamo Hospice | 25 |
| Accentcare Hospice & Palliative Care of Texas -San Antonio | 6 |
| Superior Hospice LLC This hospice | 1 |
| Holy Savior Hospice | 5 |
| Opuscare of Texas | 4 |
| Companion Hospice and Palliative Care of South Texas LLC | 24 |
| Three Oaks Hospice | 1 |
| Anchorage Hospice, Inc. | 3 |
| Cardinal Hospice of South Texas | 12 |
| Advanced Hospice of Texas | 6 |
| Yellow Rose Hospice Care, Inc. | 13 |
| Advanced Hospice of Texas | 7 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.