Hearth Record

Harbor Hospice House

A hospice in Beaumont, Texas 77713

2450 North Major Drive, Beaumont, Texas 77713. (409) 840-5640.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

1 deficiency cited in the last three years

The middle of the 28 hospices serving ZIP code 77713 had 4.5.

The last inspection on record was on Nov 12, 2025: a complaint inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Oct 17, 2024: recertification inspection by the state1 deficiency

  • Supervision of hospice aides (42 CFR 418.76(h)(1)(i))

    The inspectors’ words, 506 words

    “Based on interview and record review, the hospice failed ensure the registered nurse conducted an on-site visit to the patient’s home no less frequently than every 14 days to supervise services provided by the hospice aide for 1 of 19 patients whose records were reviewed. (Patient #2) There were no hospice aide supervisory visit from 09/06/24 to 09/22/24 (17 days) for Patient #2. This failure has the potential of placing patients at risk of receiving ineffective and inappropriate hospice care and services. Findings include: Record review of the hospice plan of care for Patient #2 dated 08/14/24 to 11/11/24 included a physician’s order for skilled nursing services once a week and hospice aide services three times a week. The SN Visit Note for Patient #2 dated 09/05/24 by RN A indicated a supervisory visit was conducted for the hospice CNA. The SN Visit Note for Patient #2 dated 09/19/24 by RN A did not indicate a supervisory visit was conducted for the hospice CNA. This visit was 14 days from the last supervisory visit. The SN Visit Note for Patient #2 dated 09/23/24 by RN A indicated a supervisory visit was conducted for the hospice CNA. The Visit Management Schedule for Patient #2 dated 09/05/24 to 09/23/24 did not indicated any other RN visits for supervision of the hospice aide. Record review of the clinical record for Patient #2 did not include a hospice aide supervisory visit from 09/06/24 to 09/22/24 (17 days). During an interview on 10/16/24 at 9:25 a.m., RN A said hospice aide supervisory visits were conducted standard every other week. RN A said she kept track of when hospice aide supervisory visits were done in the EHR system by reviewing the history of the visit note from the previous week. RN A reviewed Patient #2s clinical record and said the hospice aide supervisory dates for Patient #2 were conducted on 09/05/24 and 09/23/24. RN A said she was late on the hospice aide supervisory visit and that there should have been a hospice aide supervisory visit for Patient #2 between 09/05/24 and 09/23/24. RN A said sometimes her days got thrown off when the visit day of the week was changed. During an interview on 10/16/24 at 1:05 p.m., the Supervising Nurse said supervisory visits for hospice CNAs should be conducted every two weeks. The Supervising Nurse said the RNs were responsible for completing supervisory visits if the patient had CNAs. The Supervising Nurse said Patient #2 should have had a supervisory visit between 09/05/24 and 09/23/24. During an interview on 10/16/24 at 3:15 p.m., the Administrator said CNA supervisory visits should be conducted every 14 days. The Administrator said the RNs were responsible for ensuring supervisory visits were conducted for the hospice CNAs. The Administrator said Patient #2 should have had a supervisory visit conducted between 09/05/24 and 09/23/24. Record review of a Responsibilities/Supervision of Clinical Services policy dated 05/2024 revealed, “;... Hospice aide supervisory visits will be conducted on-site at least every 14 days by a hospice registered nurse. ...””

    Rule L0629. Standard-level.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Nov 12, 2025Complaint inspection by the stateNo deficiencies cited
Oct 17, 2024Recertification inspection by the state1 deficiency cited

Is it certified?

  • Medicare-certified hospice since Nov 7, 2005.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 8 nurse care minutes per routine home care day, 6.4% of skilled nursing minutes at weekends and a visit near death for 94.4% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 61% at home, 4% in assisted living, 23% in a nursing facility, 12% in an inpatient hospice.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day8.0 min
Skilled nursing minutes at weekends6.4%
Visits near death94.4% of patients who died

Who owns it?

  • 3 owners or officers are people: Karen Carter (managing employee (on the payroll), 0%); Qamar U Arfeen (owns 5% or more directly); Qamar U Arfeen (general partner).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 88% rated it 9 or 10 out of 10, and 91% would definitely recommend it.
  • CMS’s Hospice Care Index: 8 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 97.16% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 31.1% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 54 of 5
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold8 of 10

How does it compare nearby?

  • Of the 28 hospices CMS’s data show serving patients in ZIP code 77713, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4.5; this one had 1.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 28 hospices CMS lists serving ZIP code 77713
PlaceDeficiencies, 3 years
Harbor Hospice House This hospice1
Altus Hospice5
Gentiva27
Accentcare Hospice & Palliative Care of Texas2
Heart to Heart Hospice of the Gulf Coast4
Compassion Hospice0
Hospice Care Team2
Riceland Hospice LP6
Best Hospice Care of Texas8
Three Oaks HospiceNot given
Choice HospiceNot given
Hospice Care Team Inc.0

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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