Hearth Record

Bernardo Hospice Care

A hospice in Newberry, South Carolina 29108

2306 Harrington Street Ste 1, Newberry, South Carolina 29108. (803) 321-3035.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Feb 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

1 deficiency cited in the last three years

The middle of the 11 hospices serving ZIP code 29108 had 7.

The last inspection on record was on Feb 8, 2024: an initial inspection by the Community Health Accreditation Partner.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Feb 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Feb 8, 2024: initial inspection by the Community Health Accreditation Partner1 deficiency

  • Prevention (42 CFR 418.60(a))

    The inspectors’ words, 465 words

    “It is required that the hospice follows accepted standards of practice to prevent the transmission of infections and communicable disease, including the use of standard precautions, such as: hand hygiene; use of gloves, mask, eye protection, or face shield depending on anticipated exposure; safe handling of equipment in the patient’s care environment if it is likely to have been contaminated with body fluids; safe handling of soiled items in the patient’s care environment; other requirements of applicable state and federal law and regulation. This standard was not met as evidenced by document review, interview and observation. In 2 of 3 (67%) home visit observations revealed the agency did not ensure that staff followed the hand hygiene policy. Document 1: Agency policy, “Infection Control - Hand Hygiene,” stated in part, “Indications for hand hygiene is required, but not limited to the following home care patient activities: decontaminate hands before having direct contact with patients, after contact with non-intact skin, after contact with the patient’s skin (i.e. taking a pulse or blood pressure). Soap and Water technique, vigorously rub together all of the lathered surfaces for at least 15 seconds and use a paper towel to turn off the faucet.” Home Visit 1: During the home visit (Clinical Record 1) on 02/06/2024 with the hospice aide, the hospice aide was observed washing her hands with soap and water for less than 5 seconds, donning gloves, retrieving the wash basin, turning on the water faucet with the gloved hand, filling water basin, turning water faucet off with the gloved hand, placed the patient’s hand in the water basin, adjusting the bed rail and bed remote, then began washing the patient. The hospice aide was not observed washing her hands with soap and water for at least 15 seconds or turning off the water faucet with a paper towel. The hospice aide was not observed performing hand hygiene before having direct contact with the patient after touching objects in the patient’s environment. Home Visit 3: During the home visit (Clinical Record 3) on 02/07/2024 with the registered nurse, the registered nurse (clinical director), was observed holding the patient’s hand with her bare hands, taking the patient’s vital signs using the blood pressure cuff, pulse oximeter, and stethoscope, then donned gloves, removing a soiled wound dressing from the patient’s coccyx, measuring the wound with a Q-Tip applicator, and cleaning the wound with normal saline on gauze then placed a foam dressing over the wound. The registered nurse was not observed performing hand hygiene after contact with the patient’s skin after obtaining vitals or after contact with the non-intact skin (open coccyx wound) after removing soiled wound dressing before providing wound care. During an interview on 02/08/2024, the clinical director agreed that the staff did not follow the hand hygiene policy.”

    Rule L0579. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Feb 8, 2024Initial inspection by the Community Health Accreditation Partner1 deficiency cited

Is it certified?

  • Medicare-certified hospice since Feb 28, 2024.
  • CMS doesn’t list its type of ownership.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 11.3 nurse care minutes per routine home care day, 6% of skilled nursing minutes at weekends and a visit near death for 88.9% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 31% at home, 69% in a skilled nursing facility.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day11.3 min
Skilled nursing minutes at weekends6%
Visits near death88.9% of patients who died

Who owns it?

  • Newberry Family Health Center Pa owns 100% directly since Oct 17, 2023.
  • 2 owners or officers are people: Michael Bernardo (owns 5% or more directly, 100%); Michael Bernardo (runs it (operational or managerial control), 100%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Newberry Family Health Center PaOwns 5% or more directly100%Oct 17, 2023

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold9 of 10

How does it compare nearby?

  • Of the 11 hospices CMS’s data show serving patients in ZIP code 29108, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 7; this one had 1.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 11 hospices CMS lists serving ZIP code 29108
PlaceDeficiencies, 3 years
At Home Senior Care5
Bernardo Hospice Care This hospice1
Prisma Health Hospice Midlands3
Hospice & Palliative Care Palmetto Region- Greenville County16
Lutheran Hospice11
Agape Care South Carolina II6
Medical Services of America Hospice of the UpstateNot given
Amedisys Hospice of South Carolina14
Compassionate Care Hospice of South Carolina, LLC8
Crescent Hospice, Inc.10
Three Oaks Hospice2

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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