Bayada Hospice
A hospice in Reading, Pennsylvania 19610
2 Meridian Boulevard, 2nd Floor, Reading, Pennsylvania 19610. (610) 367-1608.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 3 deficiencies cited in the last three years
- 4of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
3 deficiencies cited in the last three years
The middle of the 13 hospices serving ZIP code 19610 had 3.5.
The last inspection on record was on Jul 9, 2025: a complaint inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
3 deficiencies in 1 month of the last 36. Last cited Feb 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Feb 23, 2024: reaccreditation inspection by the Community Health Accreditation Partner3 deficiencies
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Timeframe for completion of assessment (42 CFR 418.54(b))
The inspectors’ words, 172 words
“It is required that the hospice Interdisciplinary Group, in consultation with the individual’s attending physician (if any), completes an initial comprehensive assessment no later than five (5) calendar days after the election of hospice care, in accordance with CMS §418.24–the elements of the hospice care election statement. This standard was not met as evidenced by clinical record review and interview. In 1 of 19 (5%) clinical records reviewed, the hospice did not ensure that the initial comprehensive assessment was completed no later than five (5) calendar days after the election of hospice care. Clinical Record 2: The patient elected hospice care on 08/17/2023. The Social Work (SW) assessment was completed on 08/23/2023, six (6) days after the election of hospice care. A review of the clinical record revealed no documentation supporting the delay in the assessment’s completion. During a joint clinical record review on 02/21/2024, the Clinical Manager agreed that the SW assessment was not done within the required (5) five days, and they could not find any documentation supporting the delay.”
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Content of comprehensive assessment (42 CFR 418.54(c)(6)(i))
The inspectors’ words, 257 words
“It is required that the documented comprehensive assessment includes a drug profile that contains the patient’s current: prescription and over-the-counter (OTC) drugs; supplements; herbal remedies; [and] other alternative treatments that could affect drug therapy. The medication review process includes the identification of the following: the effectiveness of drug therapy; drug side effects; actual or potential drug interactions; duplicate drug therapy; [and] drug therapy associated with laboratory monitoring. The assessment includes evidence that common side effects of medication in the hospice populations are anticipated, and, as appropriate, preventive measurements are implemented to manage the side effects. The drug profile is updated per the hospice policy and procedure, but, at minimum, at the time of each comprehensive assessment and/or when new medication is added or changes are made to existing medication. This standard was not met as evidenced by clinical record review, interview, and observation. In 1 of 19 (50%) clinical records reviewed and home visits observed, the hospice did not ensure that the comprehensive assessment included a review of the patient’s current medications. Clinical Record 13/Home Visit 4: The patient elected hospice care on 02/02/2023. During the home visit on 02/21/2024, the patient’s wife stated that she had Liquid Imodium, Guaifenesin, and Flonase, which she gave the patient regularly when she felt it was needed. The wife said that he has been taking these medications for over a year. These medications were not documented on the hospice medication profile dated 02/06/2024, and there was no evidence that Imodium, Guaifenesin, and Flonase were reviewed with the patient’s medication regimen.”
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 158 words
“It is required that each patient’s individualized written plan of care: includes all services necessary for the palliation and management of the terminal illness, including the following: drugs and treatment necessary to meet the needs of the patient. This standard was not met as evidenced by clinical record review and interview. In 1 of 19 (5%) clinical records reviewed, the agency did not ensure that all current medications necessary to meet the needs of the patient were included in the patient’s individualized written plan of care Clinical Record 13/Home Visit 4: The patient elected hospice care on 02/02/2023 with Alzheimer’s disease. During the home visit on 02/21/2024, the patient’s wife stated that she had Liquid Imodium, Guaifenesin, and Flonase, which she gave the patient regularly when she felt it was needed. The wife said that he has been taking these medications for over a year. The Plan of Care dated 02/06/2024 did not document Imodium, Guaifenesin, and Flonase.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jul 9, 2025 | Complaint inspection by the state | No deficiencies cited |
| Feb 23, 2024 | Reaccreditation inspection by the Community Health Accreditation Partner | 3 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Mar 25, 2021.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 16.8 nurse care minutes per routine home care day, 7.2% of skilled nursing minutes at weekends and a visit near death for 90.9% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 62% at home, 25% in assisted living, 9% in a nursing facility, 4% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 16.8 min |
| Skilled nursing minutes at weekends | 7.2% |
| Visits near death | 90.9% of patients who died |
Who owns it?
- Bayada Health, LLC. owns 100% directly since Dec 31, 2018.
- 18 owners or officers are people: Shirlee Sharkey (corporate director); Thomas Considine (corporate director); David L Baiada (corporate director); Jennifer Joana (managing employee (on the payroll)); Thomas J. Saporito (corporate director); Robert Edmund (corporate officer); Anthony J Mazzarelli (corporate director); Joseph Mark Baiada (corporate officer); Joanne T Connaughton (managing employee (on the payroll)); Teresa Carroll (corporate director); Winselow Tucker (corporate director); Robert Briglia (corporate officer); Bryony Winn (corporate officer); Bryony Winn (managing employee (on the payroll)); Gavin Robert Kerr (corporate director); William Robinson Jr (managing employee (on the payroll)); William Robinson Jr (runs it (operational or managerial control)); Brian Ford (corporate director).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Bayada | Owns 5% or more through other companies | 100% | Dec 31, 2018 |
| Bayada Health, LLC. | Owns 5% or more directly | 100% | Dec 31, 2018 |
What do families say?
- Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 84% rated it 9 or 10 out of 10, and 87% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 99.65% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 64.9% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 4 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 13 hospices CMS’s data show serving patients in ZIP code 19610, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 3.5; this one had 3.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Heartland Hospice (Allentown) | 11 |
| Bayada Hospice This hospice | 3 |
| Aspire for Well-Being Hospice | 0 |
| Tower Health at Home - Berks | 0 |
| Advantage Home Health and Hospice | 0 |
| Caring Hospice Services | 4 |
| Compassus - Greater Philadelphia | 3 |
| Residential Hospice of Carlisle, LLC | 4 |
| Accentcare Hospice & Palliative Care of Pennsylvan | 7 |
| Aseracare Hospice | 6 |
| Holisticare Hospice, LLC | 16 |
| Adoration Hospice | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.