Hearth Record

Chisholm Trail Hospice

A hospice in Duncan, Oklahoma 73533

1620 W. Jones Ave, Duncan, Oklahoma 73533. (580) 251-8764.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 9 deficiencies in 2 months of the last 36. Last cited Jul 2026. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

9 deficiencies cited in the last three years

The middle of the 15 hospices serving ZIP code 73533 had 6.5.

The last inspection on record was on Jul 1, 2026: a recertification inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

9 deficiencies in 2 months of the last 36. Last cited Jul 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

9 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Jul 1, 2026: recertification inspection by the state5 deficiencies
  • Content of plan of care (42 CFR 418.56(c))

    “Based on record review and interview, the hospice failed to ensure the plan of care included all services necessary for the palliation and management of their hospice diagnosis or one (Pt #13) of fourteen patients. Findings: A plan of care dated 06/12/26 to 08/10/26 failed to include interventions for the diagnosis of heart failure, unspecified. On 07/01/26 at 1:52 p.m., Staff A stated the plan of care doesn’t contain interventions and goals for the terminal diagnosis.”

    Rule L0545. Standard-level.

  • Coordination of services (42 CFR 418.56(e)(4))

    The inspectors’ words, 113 words

    “Based on record review and interview, the hospice failed to ensure that a facility had a current plan of care for three (Pt #5, 6, and 7) of three patients. Findings: Pt #5, 6, and 7The surveyor requested to see the current plan of care. The request yielded no result. On 06/30/26 at 2:13 p.m., Staff #1 at facility A stated they did not have the most recent plan of care. On 06/30/26 at 2:34 p.m., Staff #2 at facility B stated they did not have the most recent plan of care. On 06/30/26 at 3:21 p.m., Staff #3 at facility C stated they did not have the most recent plan of care.”

    Rule L0557. Standard-level.

  • Nursing services (42 CFR 418.64(b)(1))

    The inspectors’ words, 538 words

    “Based on record review and observation, the hospice failed to complete LPN supervisory visits for nine (Pt #5, 6, 7, 8, 9, 10, 11, 12, and 14) of fourteen patients. Findings: Review of policy titled “Supervision of Staff” with an approval date of 01/20/2022 read in part “All patients receiving Licensed Practical Nurse (LPN) services will have supervision of LPN/LVN minimally at no less than every 60 days by an RN.” Pt #5A review of the clinical record showed plans of care dated 04/01/26 to 05/30/26 and 05/31/26 to 07/29/26 with LPN visits completed 04/13/26, 05/04/26, 05/28/26, 06/0826, and 06/22/26. No LPN supervisory visits were documented from 04/13/26 to 06/30/26 78 days without an LPN supervisory visit. Pt #6A review of the clinical record showed plans of care dated 03/11/26 to 06/08/26 and 06/09/26 to 08/07/26 with LPN visits completed 03/12/26, 03/24/26, 03/27/26, 04/10/26, 04/17/26, 04/21/26, 04/25/26, 05/05/26, 05/26/26, and 06/16/26. No LPN supervisory visits were documented from 03/12/26 to 06/30/26 111 days without an LPN supervisory visit. Pt #7A review of the clinical record showed plans of care dated 03/21/26 to 05/19/26 and 05/20/26 to 07/18/26 with LPN visits completed 04/02/26, 04/23/26, 05/07/26, 05/21/26, 06/04/26, and 06/18/26. No LPN supervisory visits were documented from 04/02/26 to 06/30/26 89 days without an LPN supervisory visit. Pt #8A review of the clinical record showed plans of care dated 02/25/26 to 05/25/26 and 05/26/26 to 08/23/26 with LPN visits completed 03/02/26, 04/21/26, 06/01/26, and 06/24/26. No LPN supervisory visits were documented from 03/02/26 to 06/30/26 120 days without an LPN supervisory visit. Pt #9A review of the clinical record showed plans of care dated 03/01/26 to 04/29/26 and 04/30/26 to 06/28/26 with LPN visits completed 03/03/26, 03/17/26, 03/31/26, 04/14/26, 04/23/26, 04/28/26, 05/12/26, 05/26/26, 06/10/26, and 06/23/26. No LPN supervisory visits were documented from 03/03/26 to 06/28/26 117 days without an LPN supervisory visit. Pt #10A review of the clinical record showed plans of care dated 03/08/26 to 05/06/26 and 05/07/26 to 07/05/26 with LPN visits completed 03/12/26, 03/26/26, 03/31/26, 04/16/26, 05/07/26, 05/14/26, 05/21/26, 05/28/26, 06/04/26, 06/11/26, 06/18/26and 06/25/26. No LPN supervisory visits were documented from 03/08/26 to 06/28/26 112 days without an LPN supervisory visit. Pt # 11A review of the clinical record showed plans of care dated 02/07/26 to 05/07/26 and 05/08/26 to 08/05/26 with LPN visits completed 03/24/26, 03/31/26, 04/14/26, 04/21/26, 04/16/26, 04/29/26, 05/04/26, 05/11/26, 05/14/26, 05/18/26, 06/01/26, 06/08/26, 06/12/26, 06/14/26, 06/17/26, 06/24/26, and 06/29/26. No LPN supervisory visits were documented from 03/24/26 to 06/30/26 98 days without an LPN supervisory visit. Pt #12A review of the clinical record showed plans of care dated 01/27/26 to 04/26/26 and 04/27/26 to 06/25/26 with LPN visits completed 03/02/26, 05/27/26, 06/03/26, 06/08/26, 06/12/26, 06/14/26, and 06/19/26. No LPN supervisory visits were documented from 03/02/26 to 06/30/26 120 days without an LPN supervisory visit. Pt #14A review of the clinical record showed plans of care dated 03/12/26 to 06/09/26 and 06/10/26 to 09/07/26 with LPN visits completed 03/23/26, 03/26/26, 04/03/26, 04/10/26, 04/24/26, 04/28/26, 05/05/26, 05/12/26, 05/19/26, 05/26/26, 06/02/26, and 06/05/26. No LPN supervisory visits were documented from 03/23/26 to 06/30/26 99 days without an LPN supervisory visit. On 07/01/26 at 1:50 PM, Staff A stated the LPN supervisory visits were not completed.”

    Rule L0591. Standard-level.

  • Level of activity (42 CFR 418.78(e))

    “Based on record review and interview, the hospice failed to ensure documentation that volunteers provided services that equaled 5% of the total patient care hours annually of all paid hospice employees for calendar years 2024 and 2025 for all patients and staff. Findings: A request for volunteer cost savings reports for the last two years yielded no completed reports for calendar years 2024 and 2025. On 07/01/26 at 10:21 a.m., Staff G stated the cost savings report had not been completed since for calendar years 2024 and 2025.”

    Rule L0647. Standard-level.

  • Criminal background checks (42 CFR 418.114(d)(2))

    The inspectors’ words, 103 words

    “Based on record review and interview, the hospice failed to ensure OKSCREEN background checks were completed for two (Staff #4 and Volunteer #1) of eight employees. Findings: A review of the “Long Term Care Act” documented requirements for hospices to acquire and maintain an OKSCREEN background check on all employees with access to patients and patient records and whose employment began after 06/01/14. Staff #4 and Volunteer #1A review of the personnel record showed no documentation of a background check through OKSCREEN. On 07/01/26 at 11:11 a.m., Staff E stated there was not an OKSCREEN background check for Staff #4 and Volunteer #1.”

    Rule L0796. Standard-level.

Feb 14, 2024: recertification inspection by the state4 deficiencies
  • Content of plan of care (42 CFR 418.56(c))

    The inspectors’ words, 546 words

    “Based on record review and interview, the hospice failed to ensure the plan of care was individualized and fully developed to include all interventions necessary for the palliation and management of the terminal illness for 11 (Patients #1, 2, 3, 4, 5, 6, 7, 8, 10, 11 and 12) of 19 patients reviewed. Patient #1 A review of the plan of care dated 02/01/24 to 04/30/24 showed a primary diagnosis of unspecified systolic (congestive) heart failure and documented no patient specific interventions related to the management and palliation of the terminal disease. Patient #2 A review of the plan of care dated 12/18/23 to 03/17/24 showed a primary diagnosis of malignant neoplasm of prostate and documented no patient specific interventions related to the management and palliation of the terminal disease. Patient #3 A review of the plan of care dated 12/27/23 to 03/25/24 showed a primary diagnosis of intrahepatic bile duct carcinoma and documented no patient specific interventions related to the management and palliation of the terminal disease. Patient #4 A review of the plan of care dated 10/22/23 to 01/19/24 showed a primary diagnosis of malignant neoplasm of lower lobe, left bronchus or lung and documented no patient specific interventions related to the management and palliation of the terminal disease. Patient #5 A review of the plan of care dated 12/18/23 to 03/16/24 showed a primary diagnosis of malignant neoplasm of upper lobe, left bronchus or lung and documented no patient specific interventions related to the management and palliation of the terminal disease. Patient #6 A review of the plan of care dated 01/29/24 to 04/27/24 showed a primary diagnosis of unspecified atrial fibrillation and documented no patient specific interventions related to the management and palliation of the terminal disease. Patient #7 A review of the plan of care dated 11/02/23 to 12/31/23 showed a primary diagnosis of malignant neoplasm of lower lobe, right bronchus or lung and documented no patient specific interventions related to the management and palliation of the terminal disease. Patient #8 A review of the plan of care dated 11/30/23 to 01/28/24 showed a primary diagnosis of pulmonary fibrosis and documented no patient specific interventions related to the management and palliation of the terminal disease. Patient #10 A review of the plan of care dated 12/02/23 to 01/30/24 showed a primary diagnosis of chronic kidney disease and documented no patient specific interventions related to the management and palliation of the terminal disease. Patient #11 A review of the plan of care dated 01/26/24 to 04/24/24 showed a primary diagnosis of chronic atrial fibrillation and documented no patient specific interventions related to the management and palliation of the terminal disease. Patient #12 A review of the plan of care dated 11/07/23 to 02/04/24 showed a primary diagnosis of centrilobular emphysema and documented no patient specific interventions related to the management and palliation of the terminal disease. On 02/14/24 at 2:30 pm., Staff A stated the plan of care for patients 1, 3, 5, 7, 10 and 12 documented no individualized patient specific interventions for the management and palliation of the terminal illness. Staff C stated the plan of care for Patients #2, 4, 6, 8 and 11 documented no individualized patient specific interventions for the management and palliation of the terminal illness.”

    Rule L0545. Standard-level.

  • Supervision of hospice aides (42 CFR 418.76(h)(1)(i))

    The inspectors’ words, 306 words

    “Based on record review and interview, the hospice failed to ensure supervisory visits were completed every 14 days for two (Patient #10 and 14) of 19 patients. Patient #10 A review of the plan of care dated 12/02/23 to 01/30/24 showed a hospice aide frequency of one visit per week for nine weeks. A review of the clinical record showed the following: A hospice aide visit dated 12/13/23 for the week of 12/10/23 to 12/16/23. A hospice aide visit dated 12/20/23 for the week of 12/17/23 to 12/23/23. A hospice aide visit dated 12/27/23 for the week of 12/24/23 to 12/30/23. A supervisory aide visit dated 12/14/23 for the week of 12/10/23 to 12/16/23. A supervisory aide visit dated 12/29/23 (15) days after the last supervisory aide visit) for the week of 12/24/23 to 12/30/23. Patient #14 A hospice aide visit dated 10/13/23 for the week of 10/08/23 to 10/14/23. A hospice aide visit dated 10/18/23 for the week of 10/15/23 to 10/21/23. A hospice aide visit dated 10/25/23 for the week of 10/22/23 to 10/28/23. A supervisory aide visit dated 10/11/23 for the week of 10/08/23 to 10/14/23. A supervisory aide visit dated 10/26/23 (15) days after the last supervisory aide visit) for the week of 10/08/23 to 10/14/23. A hospice aide visit dated 11/17/23 for the week of 11/12/23 to 11/18/23. A hospice aide visit dated 11/24/23 for the week of 11/19/23 to 11/25/23. A hospice aide visit dated 12/01/23 for the week of 11/26/23 to 12/02/23. A supervisory aide visit dated 11/15/23 for the week of 11/12/23 to 11/18/23. A supervisory aide visit dated 12/06/23 (21) days after the last supervisory aide visit) for the week of 12/03/23 to 12/09/23. On 02/14/24 at 2:40 pm., Staff C stated the supervisory aide visits for Patients #10 and 14 were not completed within 14 days.”

    Rule L0629. Standard-level.

  • Training (42 CFR 418.100(g)(1))

    The inspectors’ words, 123 words

    “Based on record review and interview, the hospice failed to ensure orientation to the hospice philosophy for five (Staff H, I, J, K and L) of five employees. Staff H A review of personnel records showed no orientation to the hospice philosophy. Staff I A review of personnel records showed no orientation to the hospice philosophy. Staff J A review of personnel records showed no orientation to the hospice philosophy. Staff K A review of personnel records showed no orientation to the hospice philosophy. Staff L A review of personnel records showed no orientation to the hospice philosophy. On 02/14/24 at 12:35 pm, Staff B stated there was no documented orientation to the hospice philosophy for Staff H, I, J, K and L.”

    Rule L0661. Standard-level.

  • Criminal background checks (42 CFR 418.114(d)(2))

    The inspectors’ words, 194 words

    “Based on record review and interview, the agency failed to complete and maintain a copy of the OKSCREEN background check for this hospice in the personnel record for five (Staff H, I, J, K and L) of five employees. A review of the “Long Term Care Act” documented requirements for hospices to acquire and maintain an OKSCREEN background check on all employees with access to patients and patient records and whose employment began after 06/01/14. Staff H A review of personnel records showed no OKSCREEN background check for the hospice being surveyed. Staff I A review of personnel records showed no OKSCREEN background check for the hospice being surveyed. Staff J A review of personnel records showed no OKSCREEN background check for the hospice being surveyed. Staff K A review of personnel records showed no OKSCREEN background check for the hospice being surveyed. Staff L A review of personnel records showed no OKSCREEN background check for the hospice being surveyed. On 02/14/24 at 12:25 pm, Staff B stated the OKSCREEN background check for Staff H, I, J, K and L had been completed by another provider and not been completed by the surveyed hospice.”

    Rule L0796. Standard-level.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Jul 1, 2026Recertification inspection by the state5 deficiencies cited
Feb 14, 2024Recertification inspection by the state4 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Jan 22, 1997.
  • Ownership: non-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 18.5 nurse care minutes per routine home care day, 6.9% of skilled nursing minutes at weekends and a visit near death for 97.1% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 75% at home, 6% in assisted living, 11% in a nursing facility, 5% in a skilled nursing facility, 3% in a hospital.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day18.5 min
Skilled nursing minutes at weekends6.9%
Visits near death97.1% of patients who died

Who owns it?

  • Duncan Regional Hospital, Inc. owns 100% directly since Nov 10, 2011.
  • 6 owners or officers are people: Kenneth Miller (corporate officer, 0%); Sherry Mckay (managing employee (on the payroll), 0%); Melissa Hurst (managing employee (on the payroll)); Lisa High (corporate director, 0%); Krystal M Vonfeldt (managing employee (on the payroll)); Lety Almeida (managing employee (on the payroll), 0%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Duncan Regional Hospital, Inc.Owns 5% or more directly100%Nov 10, 2011

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 93% rated it 9 or 10 out of 10, and 93% would definitely recommend it.
  • CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 95.65% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 70.7% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold9 of 10

How does it compare nearby?

  • Of the 15 hospices CMS’s data show serving patients in ZIP code 73533, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6.5; this one had 9.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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