Hearth Record

Hospice of Carteret County

A hospice in Morehead City, North Carolina 28557

3722 Bridges Street Suite 201, Morehead City, North Carolina 28557. (252) 808-6085.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Mar 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

2 deficiencies cited in the last three years

The middle of the 6 hospices serving ZIP code 28557 had 14.

The last inspection on record was on Mar 4, 2025: a recertification inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Mar 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Mar 4, 2025: recertification inspection by the state2 deficiencies
  • Prevention (42 CFR 418.60(a))

    The inspectors’ words, 323 words

    “Based on agency policy, observation, and staff interviews, the agency failed to perform hand hygiene after coming in contact with a contaminated surface for 1 of 1 patient who received a registered nurse home visit. (patient #3) Findings included: A policy, HOME HEALTH & HOSPICE: Infection Prevention and Control (signed 09/13/2024) received on 03/03/2025 at approximately 1:00 PM from the agency director stated, “;Frequent hand hygiene will be performed by Home Care staff (at a minimum): ... After handling soiled or contaminated materials” Patient #3 was admitted on 12/03/2024 with diagnoses of Parkinsons dis w/o dyskinesia (disorder of the central nervous system without involuntary movements) and pressure ulcer of left buttock unstageable (wound where the depth cannot be determined). The plan of care for 12/03/2024-03/02/2025 included orders for skilled nurse (SN) visits 1 time a week for 13 weeks with 6 PRN (as needed) and “;Wound care to the coccyx [tailbone] decubitus unstageable- 2xw [2 times a week] and prn by sn or trained cg [caregiver] using aseptic technique [a procedure used to prevent the spread of germs], cleanse with wound cleanser and Vashe [solution to cleanse and debride], pack tunnel with Aquacel ag rope [antimicrobial dressing] then cover with Polyman max [wound dressing] and top with adhesive foam dressing.” During a home visit conducted on 03/04/2025 at approximately 9:00 AM registered nurse (RN) #6 performed wound care as ordered. While wearing clean gloves RN #6 inserted a cotton tipped swab into an area of tunneling (an area that extends from the surface to deeper layers), removed the swab, and placed it into a trash bag. The gloved hand came in contact with the inside of the trash bag. RN #6 failed to remove the contaminated glove and perform hand hygiene prior to continuing wound care. During an interview conducted on 03/04/2025 at approximately 10:30 AM RN #6 stated, normally “;After throwing away anything, I would remove my gloves and perform hand hygiene.””

    Rule L0579. Standard-level.

  • Discharge or transfer of care (42 CFR 418.104(e)(3))

    The inspectors’ words, 173 words

    “Based on agency policy, clinical record review, and staff interviews, the agency failed to document a discharge summary for 1 of 2 patients that revoked hospice services. (patient #1) Findings included: A policy, HOME CARE Discharge-Hospice (reviewed 04/2023) received on 03/04/2025 at approximately 2:00 PM from the Clinical Operations Manager stated, “;A discharge summary will be completed by the primary nurse, when the patient no longer receives services for any reason.” Patient #1 was admitted on 02/26/2024 with a diagnosis of acute myeloblastic leukemia (blood cancer). The plan of care for 02/26/2024-05/25/2024 included orders for skilled nurse visits 1 time a week for 1 week, 2 times a week for 6 weeks, 1 time a week for 1 week, and 8 PRN (as needed). A review of the clinical record revealed that patient #1 revoked (self-discharged) hospice care on 05/21/2024. Further review revealed that no discharge summary was documented. During an interview on 02/04/2025 at 10:23 AM the agency director stated, “;Discharge summaries are part of our process. Apparently, this one was missed.””

    Rule L0684. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Mar 4, 2025Recertification inspection by the state2 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Jun 26, 1997.
  • Ownership: non-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 17.9 nurse care minutes per routine home care day, 7.4% of skilled nursing minutes at weekends and a visit near death for 94.2% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 98% at home, 2% in assisted living.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day17.9 min
Skilled nursing minutes at weekends7.4%
Visits near death94.2% of patients who died

Who owns it?

  • 18 owners or officers are people: Clyde L Brooks (corporate director); Jeffrey Moore (corporate director); Stephen Charles Rea (corporate director); Stephen Sullivan (corporate director); Jamie Lee Vogel (corporate director); Stanley David Carr (corporate director); Patti Carr Hudson (corporate director); Claud Wheatly (corporate director); William Mark Shouse (corporate director); Joanie King (corporate officer); Patrick Paul Joyce (corporate director); Michael Percy Soucie (corporate director); Julius Monroe Taylor (corporate director); Robert William Cavanaugh (corporate director); Chad Allen Albaugh (corporate director); William Case (managing employee (on the payroll)); Juozas Antanas Zavadzkas (corporate director); Brian Kyle Marek (corporate director).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 94% rated it 9 or 10 out of 10, and 98% would definitely recommend it.
  • CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 61.4% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold10 of 10

How does it compare nearby?

  • Of the 6 hospices CMS’s data show serving patients in ZIP code 28557, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 14; this one had 2.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 6 hospices CMS lists serving ZIP code 28557
PlaceDeficiencies, 3 years
Hospice of Carteret County This hospice2
3hc32
Liberty Home Care and Hospice11
Continuum Home Care & Hospice8
Community Hospice LLC17
Pruitthealth Hospice - Rocky Mount20

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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