Mymichigan Home Care
A hospice in Mount Pleasant, Michigan 48858
2597 S Meridian Rd, Mount Pleasant, Michigan 48858. (800) 862-5002.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 6 deficiencies cited in the last three years
- 4of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
6 deficiencies cited in the last three years
The middle of the 15 hospices serving ZIP code 48858 had 7.
The last inspection on record was on Feb 12, 2026: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
6 deficiencies in 1 month of the last 36. Last cited Feb 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Feb 12, 2026: reaccreditation inspection by The Joint Commission6 deficiencies
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Exercise of rights/respect for proprty/person (42 CFR 418.52(b)(1)(i))
“Observed in Record Review. In 1 of 2 patient records reviewed, the organization failed to document patient involvement in the discharge process. During record review for HOSRRDC#2, the Hospice Nurse Surveyor observed the staff had documented conversation with the family about upcoming discharge. The notice of discharge was in the patient chart but was not signed and had only the same date of discharge on the line meant for date of presentation to the family. This was discussed with the Hospice Director.”
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Content of comprehensive assessment (42 CFR 418.54(c)(5))
“Observed in Record Review. In 1 of 18 patient records reviewed, the organization failed to assess and reassess per policy. During record review for HOSRRNHV#9, the Hospice Nurse Surveyor observed the patient had a Stage 2 coccyx pressure ulcer for over a year and there was no documentation of the size of the wound. Per the policy Wound- Palliative Care/ Home Care provided by the Director of Hospice, the wound should be assessed including size with every dressing change. This was discussed and reviewed with the Hospice Director.”
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Content of comprehensive assessment (42 CFR 418.54(c)(8))
“Observed in Record Review. In 1 of 18 patient records reviewed, the organization failed to assess its patients. During record review for HOSRRNHV#2, the Hospice Nurse Surveyor observed the psychosocial assessment was completed on day 8 with no documentation of an attempted visit or phone call previous to that date. This was discussed and reviewed with the Hospice Supervisor.”
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 282 words
“Observed in Record Review. In 4 of 18 patient records reviewed, the organization failed to plan the patients care. During record review and home visit for HOSRRHV#1, HOSRRNHV#2, HOSRRNHV#1, the Hospice Nurse Surveyor observed the medication list in the facility and in the EMR did not contain key elements. For example in HOSRRHV#1, the patient had preservation vitamins ordered but it did not say how often or what dose. The patient was also getting a multivitamin daily but the order did not include how many tabs. In HOSRRNHV#2, the patient had PRN Tylenol and Motril for pain with no instructions on when to take which medication. In HOSRRNHV#1, the patient had four PRN medications for constipation. For example the patient had four PRN constipation meds that did not include detailed instructions of when to stop one and begin the next. The medications included: MiraLAX- 17 gm with no directions for use, Milk of Magnesium if no BM for 3 days, , Dulcolax if no bm for 4 days, and Senna if no bm for two days. This was discussed and reviewed with the Hospice Supervisor. Observed in Record Review. In 4 of 18 patient records reviewed, the organization failed to plan the patient’s care. During record review for HOSRRNHV#9, the Hospice Nurse Surveyor observed the wound care orders were not completed. For example the orders stated mix secura cream and anti fungal powder apply to wound on bilat gluteal fold. may be applied by HHA OR RN or staff - BID. The order did not include how much cream and fungal powder to mix or how much mixture to place on the wound. This was discussed and reviewed with the Hospice Director.”
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Counseling services (42 CFR 418.64(d)(3)(i))
The inspectors’ words, 270 words
“Observed in Record Review. In 13 of 18 patient records reviewed, the organization failed to assess its patients. During record review for HOSRRNHV#1, HOSRRNHV#2, HOSRRNHV#3, HOSRRNHV#4, HOSRRNHV#5, and HOSRRDC#1, the Hospice Nurse Surveyor observed no documentation of a comprehensive spiritual care comprehensive assessment. For example in all records , the patients declined per the spiritual care phone call and there was no documentation of further conversation from the IDG. This was discussed and reviewed with the Hospice Director. Observed in Record Review. In 13 of 18 patient records reviewed, the organization failed to assess its patients. During record review for HOSRRHV#3, HOSRRHV#4, HOSRRNHV#7, HOSRRNHV#8, HOSRRNHV#9, HOSRRNHV#10, HOSRRNHV#11, and HOSRRDC#2, the Hospice Nurse Surveyor observed no documentation of a comprehensive spiritual care comprehensive assessment. For example in HOSRRHV#3, HOSRRHV#4,HOSRRNHV#10, and HOSRRDC#2, the patients declined per the spiritual care phone call and there was no documentation of further conversation from the IDG. In HOSRRNHV#7, the patient had a missed visit for the spiritual comprehensive assessment and no further contact. In HOSRRNHV#8, the patient declined the spiritual comprehensive assessment on day 12 with no earlier attempts. In HOSRRNHV#9, the spiritual counselor called on day 3 to schedule an appt for next week per his documentation. A follow up visit was made a week later but the comprehensive assessment was never completed. In HOSRRNHV#11, the patient was living in the Hospice inpatient facility and initial visits were completed with visit notes but after conversation with the Manager of the inpatient unit, it was determined that the full comprehensive assessments were not available to document to. This was discussed and reviewed with the Hospice Director.”
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Training (42 CFR 418.100(g)(1))
“Observed in HR File Review. During the Human Resources/Competency Tracer, the surveyor noted that in the record of 1 of 4 hospice staff members hired within the last 3 years, documentation of initial orientation to the hospice was unavailable. The information was missing from the file of the employed medical director. This was discussed with the Director of Hospice.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 12, 2026 | Reaccreditation inspection by The Joint Commission | 6 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jun 16, 1992.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 26.8 nurse care minutes per routine home care day, 11.5% of skilled nursing minutes at weekends and a visit near death for 96.4% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 64% at home, 19% in assisted living, 9% in a skilled nursing facility, 8% in an inpatient hospice, 1% elsewhere.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 26.8 min |
| Skilled nursing minutes at weekends | 11.5% |
| Visits near death | 96.4% of patients who died |
Who owns it?
- Mymichigan Health owns 100% directly since Jan 1, 2023.
- 6 owners or officers are people: Sarah James (managing employee (on the payroll), 0%); Sarah James (runs it (operational or managerial control), 0%); Lydia Watson (corporate officer, 0%); Gregory H Rogers (corporate officer, 0%); Charles Sherwin (corporate officer, 0%); Charles Sherwin (runs it (operational or managerial control), 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Mymichigan Health | Owns 5% or more directly | 100% | Jan 1, 2023 |
What do families say?
- Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 88% rated it 9 or 10 out of 10, and 89% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 75.9% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 4 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 15 hospices CMS’s data show serving patients in ZIP code 48858, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 7; this one had 6.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Mymichigan Home Care This hospice | 6 |
| Mclaren Hospice | 1 |
| Corewell Health Hospice & Palliative Care - West Michigan | 4 |
| Heartland Hospice | 16 |
| Hospice of Mecosta County | 4 |
| Heartland Hospice (West Branch) | 14 |
| Elara Caring | 11 |
| Compassus - Bay City | 13 |
| Residential Home Health and Hospice | 6 |
| Americans Hospice Care, Inc. | 7 |
| First State Hospice Care Inc. | 1 |
| A&d Hospice | 8 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.