Hearth Record

Preferred Peaceful Transitions Home Health Care Inc.

A hospice in Milford, Massachusetts 01757

321 Fortune Blvd, Suite 106b, Milford, Massachusetts 01757. (506) 473-0404.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

2 deficiencies cited in the last three years

The middle of the 18 hospices serving ZIP code 01757 had 3.5.

The last inspection on record was on Oct 17, 2024: an initial inspection by the Community Health Accreditation Partner.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Oct 17, 2024: initial inspection by the Community Health Accreditation Partner2 deficiencies
  • Content of comprehensive assessment (42 CFR 418.54(c)(6)(i))

    The inspectors’ words, 370 words

    “It is required that the documented comprehensive assessment includes a drug profile that contains the patient’s current prescription and over-the-counter (OTC) drugs, supplements, herbal remedies and other alternative treatments that could affect drug therapy. The medication review process includes the identification of the effectiveness of drug therapy, drug side effects, actual or potential drug interactions, duplicate drug therapy and drug therapy associated with laboratory monitoring. The assessment includes evidence that common side effects of medication in the hospice populations are anticipated, and, as appropriate, preventive measurements are implemented to manage the side effects. The drug profile is updated per the hospice policy and procedure, but, at minimum, at the time of each comprehensive assessment and/or when new medication is added or changes are made to existing medication. This standard was not met as evidenced by clinical record review, document review and interview. In 3 of 14 (21%) clinical records reviewed the agency did not ensure that the drug profile included the patient’s current prescription and over-the-counter drugs, supplements, herbal remedies, and other alternative treatments that could affect drug therapy. The agency’s policy (PC.M55) (2023) required in part, “ When a patient is admitted to hospice, a medication profile is initiated to document all of the patient’s prescription and over-the-counter drugs, herbal remedies, and other alternative treatments that could affect drug therapy. The medication profile must include all current patient medications, date prescribed or taken, name of medication, dose, frequency, drug classification, date discontinued, drug and/or food allergies.” Clinical Record 2: The Plan of Care (POC) for the benefit period of 05/02/2024 to 07/30/2024, included an order for oxygen. The comprehensive assessment drug profile dated 05/02/2024 did not include oxygen. Clinical Record 3: The POC for the benefit period of 08/22/2024 to 11/19/2024, included an order for oxygen. The comprehensive assessment drug profile dated 08/22/2024 did not include oxygen. Clinical Record 5: The POC for the benefit period of 10/03/2024 to 12/31/2024, included an order for oxygen. The comprehensive assessment drug profile dated 10/03/2024 did not include oxygen. During a joint record review and interview on 10/16/2024, the Administrator and Director of Clinical Services confirmed the comprehensive assessment drug profiles did not include oxygen as ordered on the plan of care.”

    Rule L0530. Standard-level.

  • Hospice aide assignments and duties (42 CFR 418.76(g)(1))

    The inspectors’ words, 460 words

    “It is required that hospice aides are assigned to a specific patient by a registered nurse who is a member of the Interdisciplinary Group written patient care instructions for a hospice aide are prepared by a RN who is responsible for the supervision of the hospice aide. This standard was not met as evidenced by clinical record review and interview. In 7 of 10 (70%) clinical records reviewed, in which aide services were accepted, it was revealed that the agency did not ensure the registered nurse (RN) provided the aides with specific patient care instructions. Clinical Record 2: A review of the Plan of Care (POC) for the episode 07/31/2024 to 10/28/2024 revealed the patient had a diagnosis of chronic combined systolic and diastolic heart failure. The orders on the POC included oxygen and Aspirin 81 mg by mouth daily. The aide care plan did not include oxygen safety or bleeding precautions. Clinical Record 3: A review of the Plan of Care (POC) for episode 08/22/2024 to 11/19/2024 revealed the patient had a diagnosis of malignant lung cancer and was on continuous oxygen, required a walker or wheelchair for transfers, and had a history of falls. The aide care plan did not include oxygen safety or fall precautions. Clinical Record 8: A review of the Plan of Care (POC) for episode 07/25/2024 to 10/22/2024 revealed the patient had a diagnosis of heart failure and atrial fibrillation and was on the anticoagulant, Warfarin. The Aide care plan did not include bleeding precautions. Clinical Record 9: A review of the Plan of Care (POC) for the episode 09/24/2024 to 12/22/2024 revealed the patient had a diagnosis of esophageal cancer and was admitted with wounds to the medial buttocks, coccyx, and right shin. The aide care plan did not include aspiration precautions or instructions for the aide if the dressings came off during the bath. Clinical Record 10: A review of the Plan of Care (POC) for episode 07/19/2024 to 10/16/2024 included a diagnosis of atrial fibrillation and the medication, Eliquis (anticoagulant). The aide care plan did not include bleeding precautions. The POC included fall precautions, however, fall precautions were not included in the aide care plan. Clinical Record 11: The Plan of Care (POC) for episode 06/06/2024 to 09/03/2024 included a diagnosis of breast cancer. Safety measures on the POC included “Transfer Precautions”. The Aide care plan did not include fall precautions. Clinical Record 12: The Plan of Care (POC) for episode 08/05/2024 to 11/02/2024 included a diagnosis of Alzheimer’s Disease with aspiration precautions. The aide care plan did not include aspiration precautions. During a joint record review and interview on 10/16/2024, the Administrator and the Director of Clinical Services confirmed the aide care plans were missing the identified patient care instructions.”

    Rule L0625. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Oct 17, 2024Initial inspection by the Community Health Accreditation Partner2 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Oct 29, 2024.
  • CMS doesn’t list its type of ownership.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • CMS hasn’t published nursing time from Medicare claims for this hospice.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Who owns it?

  • 7 owners or officers are people: Dominic I Butera (owns 5% or more directly, 75%); Dominic I Butera (corporate officer, 50%); Phillip D Messer (managing employee (on the payroll), 50%); John S Fletcher (corporate officer, 50%); Melinda A Montiverdi (managing employee (on the payroll), 50%); John S Fletcher (owns 5% or more directly, 15%); Christopher K Feeley (owns 5% or more directly, 10%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS gives no Hospice Care Index for this hospice.
  • 88.89% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

How does it compare nearby?

  • Of the 18 hospices CMS’s data show serving patients in ZIP code 01757, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 3.5; this one had 2.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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