Hearth Record

Acg Hospice

A hospice in Houma, Louisiana 70360

598 Corporate Drive, Houma, Louisiana 70360. (985) 223-1865.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Jul 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

1 deficiency cited in the last three years

The middle of the 8 hospices serving ZIP code 70360 had 4.

The last inspection on record was on Jul 11, 2024: an initial inspection by the Community Health Accreditation Partner.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Jul 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Jul 11, 2024: initial inspection by the Community Health Accreditation Partner1 deficiency
  • Content of plan of care (42 CFR 418.56(c)(3))

    The inspectors’ words, 760 words

    “It is required that each patient’s individualized written plan of care: includes all services necessary for the palliation and management of the terminal illness, including measurable outcomes anticipated from implementing and coordinating the plan of care. This standard was not met as evidenced by clinical record review and interview. In 12 of 19 (63%) clinical records reviewed, the agency did not ensure that the patient’s plan of care included measurable outcomes anticipated from implementing and coordinating the plan of care. Clinical Record 1: The patient elected hospice care on 03/06/2024 with a primary diagnosis of chronic obstructive pulmonary disease (COPD). On admission the nursing comprehensive assessment documented “altered cardiopulmonary status.” The POC documented the patient’s goal “Patient exhibits reduction/relief of any cardiopulmonary symptoms.” This goal did not document a measurable outcome. Clinical Record 2: The patient elected hospice care on 06/11/2024 with a primary diagnosis of diffuse traumatic brain injury (TBI) with (W) loss of consciousness (LOC) of unspecified (UNSP) duration sequela. On admission the nursing comprehensive assessment documented “Safety Needs.” The POC documented the patient’s goal “Pt/cg will verbalize, demonstrates understanding of proper safety measures.” This goal did not document a measurable outcome. Clinical Record 3: The patient elected hospice care on 09/20/2023 with the diagnosis of encephalopathy Unspecified. On admission the nursing comprehensive assessment identified the patient’s goal “a need for safety measures.” The POC documented the patient’s goal “Pt/cg verbalizes, demonstrates understanding of proper safety measures.” This goal did not document a measurable outcome. Clinical Record 4: The patient elected hospice care on 03/07/2024 with the diagnosis of Alzheimer’s Disease. On admission the nursing comprehensive assessment documented “Altered Nutrition/Hydration.” The POC documented the patient’s goal “Caregiver (Cg) verbalizes, understanding of need for adequate nutrition/hydration as tolerated.” This goal did not document a measurable outcome. Clinical Record 5: The patient elected hospice care on 02/23/2024 with the diagnosis of unspecified cirrhosis of liver. On admission the nursing comprehensive assessment documented “Alteration in comfort pain.” The POC documented the patient’s goal “Pt/cg will verbalize, satisfaction with level of pain management.” This goal did not document a measurable outcome. Clinical Record 6: The patient elected hospice care on 05/31/2024 with a diagnosis of heart failure. On admission the nursing comprehensive assessment identified the patient’s goal “a need for safety measures.” The POC documented the patient’s goal “Pt/cg verbalizes, demonstrates understanding of proper safety measures.” This goal did not document a measurable outcome. Clinical Record 14: The patient elected hospice care on 03/07/2024 with a diagnosis of cerebral atherosclerosis. On admission the nursing comprehensive assessment identified the patient’s goal “a need for safety measures.” The POC documented the patient’s goal “Pt/cg verbalizes, demonstrates understanding of proper safety measures.” This goal did not document a measurable outcome. Clinical Record 15: The patient elected hospice care on 03/07/2024 the diagnosis of malignant neoplasm of unspecified part of right bronchus or lung. On admission the nursing comprehensive assessment documented “Alteration in comfort pain.” The POC documented the patient’s goal “Pt/cg will verbalize, satisfaction with level of pain management.” This goal did not document a measurable outcome. Clinical Record 16: The patient elected hospice care on 05/10/2023 with the diagnosis of cerebral atherosclerosis. On admission the nursing comprehensive assessment documented “Need for skilled teaching related to preservation of skin integrity.” The POC documented the patient’s goal “Pt/cg will verbalize/demonstrate what to look for in routine skin inspection.” This goal did not document a measurable outcome. Clinical Record 17: The patient elected hospice care on 01/26/2024 with the diagnosis of Non-Hodgkin’s Lymphoma. On admission the nursing comprehensive assessment documented “Alteration in comfort pain.” The POC documented the patient’s goal “Pt/cg will verbalize, satisfaction with level of pain management.” This goal did not document a measurable outcome. Clinical Record 18: The patient elected hospice care on 12/21/2023 with the diagnosis of malignant neoplasm bronchus or lung. On admission the nursing comprehensive assessment documented “Alteration in comfort pain.” The POC documented the patient’s goal “Pt/cg will verbalize, satisfaction with level of pain management.” This goal did not document a measurable outcome. Clinical Record 19: The patient elected hospice care on 03/07/2024 with a diagnosis of Alzheimer’s Disease. On admission the nursing comprehensive assessment identified the patient’s goal “a need for safety measures.” The POC documented the patient’s goal “Pt/cg verbalizes, demonstrates understanding of proper safety measures.” This goal did not document a measurable outcome. During an interview and joint review of clinical records on 7/9/2024 and 7/10/2024, the Director of Operations confirmed that these records did not include measurable goals. There was no additional information or documentation provided.”

    Rule L0548. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jul 11, 2024Initial inspection by the Community Health Accreditation Partner1 deficiency cited

Is it certified?

  • Medicare-certified hospice since Feb 19, 2008.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 11.9 nurse care minutes per routine home care day, 6.4% of skilled nursing minutes at weekends and a visit near death for 93.8% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 75% at home, 8% in assisted living, 9% in a nursing facility, 8% in a skilled nursing facility.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day11.9 min
Skilled nursing minutes at weekends6.4%
Visits near death93.8% of patients who died

Who owns it?

  • Acg Acquisition LLC owns 100% directly since Jul 25, 2025.
  • 11 owners or officers are people: Jordan Crumley (managing employee (on the payroll)); Troy Yarborough (corporate officer); Troy Yarborough (runs it (operational or managerial control)); Hayley Eby (managing employee (on the payroll)); Lacie Simoneaux (managing employee (on the payroll)); Janelle I Plows (managing employee (on the payroll)); Marsha Hayes (managing employee (on the payroll)); Francis Metz (managing employee (under contract)); Pamela A Duncan Owens (corporate officer); Rhonda Hamilton (corporate officer); Amanda Whitehead (managing employee (on the payroll)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Acg Intermediate, Inc.Owns 5% or more through other companies100%Jul 25, 2025
Acg Parent Holdings, LPOwns 5% or more through other companies100%Jul 25, 2025
Arrow Management Holdings LLCOwns 5% or more through other companies100%Jul 25, 2025
Acg Mississippi, LLCOwns 5% or more through other companies100%Jul 25, 2025
Acg Buyer, Inc.Owns 5% or more through other companies100%Jul 25, 2025
Acg Acquisition LLCOwns 5% or more directly100%Jul 25, 2025
Rep Coinvest III Agp Blocker, Inc.Owns 5% or more through other companies28.41%Jul 25, 2025
Rep Agp II Holdco, LPOwns 5% or more through other companies28.23%Jul 25, 2025
Cdpq Fonds 780, S.e.cOwns 5% or more through other companies20.53%Jul 25, 2025
Linden Capital Partners V-A LPOwns 5% or more through other companies16.31%Jul 25, 2025
Tvg Hcsc Blocker, LLCOwns 5% or more through other companies15.61%Jul 25, 2025
Linden Investments III LPOwns 5% or more through other companies14.33%Jul 25, 2025
Linden Capital Partners V LPOwns 5% or more through other companies10.39%Jul 25, 2025
Rep Agp III Blocker, Inc.Owns 5% or more through other companies9.82%Jul 25, 2025

What do families say?

  • Family caregivers rate it 5 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 88% rated it 9 or 10 out of 10, and 90% would definitely recommend it.
  • CMS’s Hospice Care Index: 8 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 99.62% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 69.1% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 55 of 5
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold8 of 10

How does it compare nearby?

  • Of the 8 hospices CMS’s data show serving patients in ZIP code 70360, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4; this one had 1.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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