Town Square Hospice Illinois LLC
A hospice in Monticello, Illinois 61856
112 W. Washington Street, Ste 2b, Monticello, Illinois 61856. (217) 670-6990.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 7 deficiencies cited in the last three years
- Not rated family caregiver rating
- Not available CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
7 deficiencies cited in the last three years
The middle of the 9 hospices serving ZIP code 61856 had 5.
The last inspection on record was on Apr 17, 2025: an initial inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
7 deficiencies in 1 month of the last 36. Last cited Apr 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Apr 17, 2025: initial inspection by The Joint Commission7 deficiencies
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Content of plan of care (42 CFR 418.56(c))
The inspectors’ words, 107 words
“Observed in Record Review. In 2 of 10 records reviewed, surveyor noted that the organization failed to write plan of care goals that were measurable with timeframes for goal attainment. For example, in NHV#1, for the problem of anxiety/agitation, the goal stated patient will have decreased signs and symptoms of anxiety/agitation; for the problem of constipation, the goal stated patient will remain free from constipation/impaction. In HV#2, for the problem of constipation the goal stated patient will remain free from constipation/impaction and for the problem of ineffective breathing pattern the goal stated patient will report improved breathing. This was reviewed with the Administrator and Patient Care Manager.”
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Content of plan of care (42 CFR 418.56(c)(5))
“Observed in Record Review. In 1 of 12 records reviewed, surveyor noted that the organization failed to include all services needed for the palliation and management of the terminal illness and related conditions on the patient’s plan of care. For example, in RRHV#3, surveyor observed a wheelchair, shower chair, and APP mattress provided to patient by the organization, however, during subsequent record review, surveyor noted that the aforementioned DME was not listed on the patient’s plan of care. This was reviewed with the Administrator and the Patient Care Manager.”
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Coordination of services (42 CFR 418.56(e)(4))
“Observed in Record Review. In 1 of 12 records reviewed, surveyor noted that the organization failed to provide interdisciplinary, collaborative care, treatment, or services. For example, in RRHV#1, the election form noted that the patient chose an attending physician; however, there was no documentation that the organization’s interdisciplinary team had collaborated with, or updated, the attending physician on patient’s condition and plan of care. This was reviewed with the Administrator and Patient Care Manager.”
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Competency evaluation (42 CFR 418.76(c)(1))
The inspectors’ words, 189 words
“Observed in Record Review. In 1 of 10 HR records reviewed, surveyor noted that the organization failed to validate staff competence to perform their responsibilities as a part of orientation. For example, in HR record #4, the Aide competency evaluation form was blank where the evaluating RN should have documented competency validation. This was reviewed with the Administrator and the Patient Care Manager. Observed in Record Review. In 1 of 10 HR records reviewed, surveyor noted that the organization failed to validate staff competence to perform their responsibilities as a part of orientation. For example, in HR record #4, the Aide competency evaluation form was blank where the evaluating RN should have documented competency validation. This was reviewed with the Administrator and the Patient Care Manager. Observed in Record Review. In 1 of 10 HR records reviewed, surveyor noted that the organization failed to validate staff competence to perform their responsibilities as a part of orientation. For example, in HR record #4, the Aide competency evaluation form was blank where the evaluating RN should have documented competency validation. This was reviewed with the Administrator and the Patient Care Manager.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(1))
“Observed in Record Review. In 1 of 12 records reviewed, surveyor noted that the registered nurse failed to prepare written patient care instructions for the hospice aide. For example, in RRHV#3, the aide assisted the patient with wheelchair mobility and transfer from the wheelchair to the shower chair then back to the wheelchair, however, there was no written instruction on the aide care plan providing direction for assisting the patient with mobility/transfers. This was reviewed with the Administrator and Patient Care Manager.”
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Initial certification of terminal illness (42 CFR 418.102(b))
The inspectors’ words, 96 words
“Observed in Record Review. In 1 of 12 records reviewed, surveyor noted that the organization failed to provide a written certification by the patient’s attending physician stating that the patient’s life expectancy is six months or less if the illness runs its normal course. For example, in RRHV#1, the election form noted that the patient chose an attending physician; the organization’s medical director had completed an initial certification; however, there was no documentation that an initial written certification had been completed by the patient’s attending physician. This was reviewed with the Administrator and Patient Care Manager.”
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Authentication (42 CFR 418.104(b))
The inspectors’ words, 91 words
“Observed in Record Review. In 1 of 12 records reviewed, surveyor noted that the organization failed to ensure entries in the in the patient’s record are legible, clear, complete, and appropriately authenticated and dated in accordance with the organization’s policy. For example, in BR#2, surveyor noted that the consent/election had been signed by the patient’s representative, however, the form was incomplete; the choice of attending section was blank and the form had not been signed and dated by the hospice representative. This was reviewed with the Administrator and Patient Care Manager.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Apr 17, 2025 | Initial inspection by The Joint Commission | 7 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Apr 23, 2025.
- CMS doesn’t list its type of ownership.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- CMS hasn’t published nursing time from Medicare claims for this hospice.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
Who owns it?
- Town Square Hospice Illinois LLC owns 75% directly since Aug 21, 2023.
- 11 owners or officers are people: Michael Wik (owns 5% or more through other companies, 63.75%); Muhammad N Khan (owns 5% or more directly, 25%); Megan Irby (owns 5% or more through other companies, 11.25%); Michael Wik (corporate officer); Michael Wik (corporate director); Michael Wik (other role (CMS gives no detail)); Megan Irby (managing employee (on the payroll)); Megan Irby (runs it (operational or managerial control), 0%); Allie Hislope (managing employee (on the payroll)); Kristin K Newcome (managing employee (under contract)); Muhammad N Khan (runs it (operational or managerial control), 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Town Square Hospice Illinois LLC | Owns 5% or more directly | 75% | Aug 21, 2023 |
| Michael D Wik Revocable Trust | Owns 5% or more through other companies | 63.75% | Jun 1, 2025 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS gives no Hospice Care Index for this hospice.
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
How does it compare nearby?
- Of the 9 hospices CMS’s data show serving patients in ZIP code 61856, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 7.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Town Square Hospice Illinois LLC This hospice | 7 |
| Carle Hospice | 0 |
| Hospice Care of Illinois | 9 |
| Traditions Health | 6 |
| Sarah Bush Lincoln Hospice | 8 |
| Hshs Hospice Illinois | 3 |
| OSF Hospice - Urbana | 3 |
| Transitions Hospice Central Illinois LLC | 5 |
| Haven Hospice Il, LLC | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.