OSF Hospice - Urbana
A hospice in Champaign, Illinois 61822
1501 Interstate Drive, Ste C, Champaign, Illinois 61822. (217) 355-4120.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 23, 2026.
- 3 deficiencies cited in the last three years
- Not rated family caregiver rating
- 8of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
3 deficiencies cited in the last three years
The middle of the 6 hospices serving ZIP code 61822 had 3.
The last inspection on record was on Mar 13, 2025: a recertification inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
3 deficiencies in 1 month of the last 36. Last cited Mar 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Mar 13, 2025: recertification inspection by the state3 deficiencies
-
Exercise of rights/respect for proprty/person (42 CFR 418.52(b)(1))
The inspectors’ words, 313 words
“Based on Hospice document review and staff interview, it was determined for 1 of 1 complaint reviewed, the Hospice failed to ensure its complaint/grievance policy was followed. Findings Include: 1. Review of Policy titled Patient Complaint and Grievance (Effective 10/23/24) was completed. The Policy defines “;Patient grievance: A formal or informal written or verbal complaint that is made to the facility by a patient or the patients representative regarding: a. The patients care, when the complaint is not resolved at the time of the complaint by Mission Partners present.” The Policy states the process of “;...when a verbal complaint is received immediately take action to resolve if authorized to do so. If unable to resolve the complaint, Mission Partners contact department Leader and/or Administrative Supervisor...The designated Mission Partner resolves, documents, and communicates status of the grievance resolution according to the following guidelines: Leader or designee will address complaint/grievance within required timeframe, as applicable.” 2. Pt # 2 SOC 8/13/24 Diagnosis: Cognitive function following CVA (Cerebrovascular Accident). The clinical record was reviewed on 03/10/25 at approximately 12:00 PM. The “;Telephone Encounter” dated 2/11/2025 stated “;...Also, during the telephone call, daughter expressed frustration with nursing visit notification and those visits changing from Tuesdays to Wednesdays without her knowledge. This VC (Volunteer Coordinator) sent a message to the case manager for follow-up”. No evidence of follow-up was noted in the patient record. 3. The Complaint and Grievance log for the Facility was reviewed on 3/11/25 at approximately 9:45 am. There was no record of this grievance noted as being recorded on the Complaint and Grievance log. 4. An interview with the Quality and Safety Coordinator (E #2) was completed on 3/11/25 at approximately 3:15 PM. E #2 verbally confirmed no complaint or grievance had been filed for this issue, further stating the grievance “;was not escalated or passed on to leadership as it should have been.””
-
Plan of care (42 CFR 418.56(b))
The inspectors’ words, 193 words
“Based on document review and staff interview, it was determined for 1 of 14 (Pt #3) patient records reviewed, the Hospice failed to ensure the POC (Plan of Care) was followed. Findings include: 1. A review of the policy titled “Home Care Aide (HCA) Services (effective 1/24/25)” was completed. The policy states, “Process:...2. The Plan of Care is documented in the electronic health record (EHR) and outlines patient demographics and includes specific instructions for patient care that the HCA provides. The HCA documents their interventions in the electronic medical record.” 2. Pt # 3 SOC 3/4/25 Diagnosis: Cirrhosis of the liver without ascites. The clinical record was reviewed on 03/10/25 at approximately 12:00 PM. The “Plan of Care-Update A” dated 03/04/25 noted the Aide was to visit the patient 1 time a week for 1 week. During the week of 03/04/25, the record lacked documentation of an Aide visit. 3. During an interview on 3/11/25 at approximately 10:00 AM, E#2 (Quality and Safety Coordinator) reviewed the clinical record of Pt #3. E#2 verbally agreed the visits were not conducted or documented in the EHR as ordered on the POC and should have been.”
-
Level of activity (42 CFR 418.78(e))
The inspectors’ words, 194 words
“Based on document review and staff interview, it was determined the Hospice failed to ensure volunteers provided at minimum, 5 percent of day-to-day administrative and/or direct patient care services of total patient care hours. Findings include: 1. On 3/11/25 at 9:45 AM, the “;Volunteer Cost Savings Report” was reviewed. The average for the past 12 months indicated 1% of volunteer hours were utilized, under the minimum 5% requirement. 2. On 3/11/25 at 10:00 AM, an interview was conducted with the Volunteer Coordinator (E #7). E #7 reviewed the volunteer hours for 2024 and confirmed the average was below the 5% requirement. E #7 stated, “;Our patient census has been low, and we also had a couple of volunteers off for personal reasons.” 3. On 3/13/25 at 10:20 AM, an interview was conducted with the Hospice Director (E #3). E #3 reviewed the volunteer hours for 2024 and stated, “Yes, I’m aware we did not meet that 5% requirement. After COVID our volunteer numbers went down drastically, and it has been a struggle trying to recruit more volunteers. We have been trying to come up with a plan to get our volunteer numbers back up.””
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Mar 13, 2025 | Recertification inspection by the state | 3 deficiencies cited |
Is it certified?
- Medicare-certified hospice since May 31, 2019.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 20.1 nurse care minutes per routine home care day, 11.4% of skilled nursing minutes at weekends and a visit near death for 97.2% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 63% at home, 4% in assisted living, 31% in a nursing facility, 1% in a hospital, 1% in an inpatient hospice.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 20.1 min |
| Skilled nursing minutes at weekends | 11.4% |
| Visits near death | 97.2% of patients who died |
Who owns it?
- OSF Healthcare Ministries runs it.
- 27 owners or officers are people: Patricia A Brazeau (corporate officer); Patricia A Brazeau (corporate director); Dawn R Lemmert (managing employee (on the payroll)); Anne M Ziegler (corporate director); Melanie R Mann (corporate officer); Melanie R Mann (corporate director); Gerald J Mcshane (corporate director); Jason Robert Rodeghero (managing employee (on the payroll)); Jason Robert Rodeghero (runs it (operational or managerial control)); Kathleen F Williams (corporate officer); Kathleen F Williams (corporate director); Kirsten M Largent (corporate officer); Kirsten M Largent (managing employee (on the payroll)); Kirsten M Largent (runs it (operational or managerial control)); Michelle D Conger (corporate officer); Michelle D Conger (corporate director); Michelle D Conger (managing employee (on the payroll)); Michelle D Conger (runs it (operational or managerial control)); Lena T Nilsson (managing employee (on the payroll)); Judith A Duvall (corporate officer); Judith A Duvall (corporate director); John S Shallat (managing employee (on the payroll)); John S Shallat (runs it (operational or managerial control)); Brian J Silverstein (corporate director); Paula K Selamat (corporate director); Bridget J Meidl (corporate officer); Bridget J Meidl (corporate director).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 92% rated it 9 or 10 out of 10, and 89% would definitely recommend it.
- CMS’s Hospice Care Index: 8 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 99.18% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 68.1% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 8 of 10 |
How does it compare nearby?
- Of the 6 hospices CMS’s data show serving patients in ZIP code 61822, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 3; this one had 3.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Carle Hospice | 0 |
| OSF Hospice - Urbana This hospice | 3 |
| Transitions Hospice Central Illinois LLC | 5 |
| The Mdh Hospice | 3 |
| Traditions Health | 6 |
| Haven Hospice Il, LLC | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
-
Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.