Destiny Hospice and Palliative Care, Inc.
A hospice in Addison, Illinois 60101
350 W. North Ave., Addison, Illinois 60101. (630) 743-8979.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 8 deficiencies cited in the last three years
- Not rated family caregiver rating
- Not available CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
8 deficiencies cited in the last three years
The middle of the 32 hospices serving ZIP code 60101 had 6.
The last inspection on record was on Apr 5, 2024: an initial inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
8 deficiencies in 1 month of the last 36. Last cited Apr 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Apr 5, 2024: initial inspection by the Accreditation Commission for Health Care8 deficiencies
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Names and Contact Information (42 CFR 418.113(c)(1))
“Upon observation, there was no evidence the Emergency Plan communication plan includes all of the following: • Names and contact information for the following: • Hospice employees • Entities providing services under arrangement • Patients’ physicians • Other hospices The communication plan did not include the entities providing services under arrangement or other hospices. Corrected on site.”
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Primary/Alternate Means for Communication (42 CFR 418.113(c)(3))
“Upon observation, there was no evidence the Emergency Plan communication plan must includes a primary and alternate means for communicating with hospice’s employees and Federal, state, tribal, regional, and local emergency management agencies. The agency does not have an alternate means for communicating with their hospice employees in their communication plan. Corrected on site.”
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Content of comprehensive assessment (42 CFR 418.54(c)(4))
“Upon patient record review, 5 of 5 (Patient #1,2,3,4,5) did not have evidence in the patient record that the comprehensive assessment takes into consideration the imminence of death.”
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Content of plan of care (42 CFR 418.56(c)(5))
“Upon patient record review, 1 of 5 (Patient #3) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including equipment and supply needs. Patient 3: Upon home visit finding, patient has a Trapeze on their bed. This was not included on the POC.”
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Coordination of services (42 CFR 418.56(e)(2))
The inspectors’ words, 200 words
“Upon client record review, 2 of 5 (Patient #1,3) did not have evidence that the IDG ensures that the care and services are provided in accordance with the plan of care. Patient 1: On 3/5/24 SN documented “Assisted POA with hygiene care to the patient” There is no evidence the nurse provided the colostomy care that is ordered every visit and no documentation to support it was completed by caregiver or refused. On 3/26/24 there was no evidence that colostomy care was performed. It is ordered every visit and there was no evidence the POA performed the care or that it was refused. The medical record contains an order by the physician that the patient refused MSW and SC on 12/23/23. All of the IDG’s since that date have that the MSW and SC are both still ordered once a month and 1 prn. There is no evidence visits were made beyond on their initial assessments. Patient 3: The POC contains an order for narcotic count every visit. There is no evidence of a narcotic count being done in the past 6 weeks of visits. There is evidence the patient has Ativan and Morphine in the home for symptom management.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(2))
“Upon patient record review 1 of 5 (Patient #1) did not have evidence documentation in the patient record that a hospice aide provides services that are: Patient 1: The aide documented on 2/20/24 and 2/23/24 that a meal was prepared. This was not ordered on the aide POC.”
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Cost saving (42 CFR 418.78(d))
The inspectors’ words, 115 words
“Upon observation, there was no evidence the hospice documented the cost savings achieved through the use of volunteers. Documentation must include the following: • The identification of each position that is occupied by a volunteer • The work time spent by volunteers occupying those positions • Estimates of the dollar costs that the hospice would have incurred if paid employees occupied the positions identified in paragraph (d)(1) of CFR 418.78 for the amount of time specified in paragraph (d)(2) of CFR 418.78 The agency Volunteer Hours log does not list each position that is occupied by a volunteer or estimate the dollar costs that the hospice would have incurred if paid employees occupied the positions.”
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Authentication (42 CFR 418.104(b))
The inspectors’ words, 201 words
“Upon patient client record review, 3 of 5 (Patient #1, 2, 3) did not have evidence that all entries are legible, clear, complete, and appropriately authenticated and dated in accordance with the organizations policies and procedures and currently accepted standards of practice. Electronic signatures are acceptable as long the hospice is following appropriate safeguards to prevent unauthorized access to the patient records. Patient 1: The SN documented on 2/27/24 “checked patient’s stoma and changed dressing” there is no evidence the POC was followed as the documentation did not include specific details. SN documented 3/12/24 “changed colostomy” there is no evidence the POC was followed as the documentation did not include specific details. On 3/26/24 there was no evidence that colostomy care was performed. Patient 2: The medical record contains an order by the physician that patient refused MSW 3/19/24. The MSW has documented “Assess and instruct sleep interruptions and medication administration, improving” on every IDG since 3/19/24. There is no evidence the MSW saw the patient beyond the initial assessment. Patient 3: The SN documented on 3/27/24, 3/15/24,2/28/24 “performed wound care on patient’s ischium”. There is no evidence the SN followed the POC as the documentation did not include specific details.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Apr 5, 2024 | Initial inspection by the Accreditation Commission for Health Care | 8 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Apr 19, 2024.
- CMS doesn’t list its type of ownership.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- CMS hasn’t published nursing time from Medicare claims for this hospice.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
Who owns it?
- 3 owners or officers are people: Mirza Baig (owns 5% or more directly, 100%); Sagun Gautam (managing employee (under contract), 0%); Mirza Baig (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS gives no Hospice Care Index for this hospice.
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
How does it compare nearby?
- Of the 32 hospices CMS’s data show serving patients in ZIP code 60101, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 8.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Family Centered Hospice | 13 |
| Amenity Health Care Inc. | 3 |
| Destiny Hospice and Palliative Care, Inc. This hospice | 8 |
| Adventist St Thomas Hospice | 1 |
| Rainbow Hospice | 5 |
| Vitas Healthcare Corporation of Illinois | 2 |
| Advocate Hospice | 1 |
| Journeycare - Barrington | 17 |
| Lightways Hospice and Serious Illness Care | Not given |
| Unity Hospice of Chicagoland, LLC | 5 |
| Loyola Medicine Hospice | 11 |
| Vitas Healthcare Corporation of Illinois | 5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.